INTERNSHIP REPORT ON THE WORKING OF LOGISTICS

DEPARTMENT OF CENTURY PULP AND PAPER

GHANSHYAM DHAM, LALKUAN DISTT. NAINITAL
(UTTARAKHAND)

DURATION: 1-10-2021 to 12-11-2021

As a part of the curriculum of
MASTERS OF BUSINESS ADMINISTRATION [MBA]
From
DEPARTMENT OF MANAGEMENT STUDIES,
KUMAUN UNIVERSITY, BHIMTAL

SUBMITTED TO: MR. SATISH VERMA (SR.MANAGER, H.R.D)

SUBMITTED BY: SHUBHAM PANDEY , MBA, 3RD SEM

CENTURY PULP AND PAPER MILL

LALKUAN, NAINITAL (UTTARAKHAND)
 ACKNOWLEDGEMENT

I take this opportunity to express my deep gratitude to the management of CENTURY PULP
& PAPER at LALKUAN (NAINITAL) for providing me the opportunity to get an exposure
of their esteemed unit.
I am sincerely thankful of the department head which co-ordinated my training and I
especially express my thanks to J.P. Narayan (CEO ,Unit Head ), Mr. S.K. Bajpayee (DGM
Personnel), Mr. Satish Verma (Sr. Manager, HR), Mr. KL Gupta (General Manager) and Mr
Ajit Dash (Senior Manager, Logistics) for their continued help and guidance during my stay
here.
I wish to express my sincere gratitude to Mr.Satish Verma (Sr. Manager HR) guidance and
motivation, I received during my stay in their respective section.
Last but not least I express my deep gratitude to my project guide for sending me to such a
large integrated Pulp & Paper industry for training and giving me a chance to acquire an
experience of my life time .
I also express my sincere thanks to my coordinator sir and HOD sir of my college Department
of Management Studies, Bhimtal, who provided me with the NOC so that I can convert my
theoretical knowledge to practical knowledge.
At last I express my gratitude to my parents and family member for providing their continued
my moral support during my training.

Submitted To: Submitted By:

MR. SATISH VERMA SHUBHAM PANDEY

(SR. MANAGER H.R.D) M.B.A. 3RD SEMESTER

CENTURY PULP AND PAPER MILL

LALKUAN, NAINITAL (UTTARAKHAND)

 DECLARATION

I , , hereby declare that the project work entitled “INTERNSHIP

REPORT ON THE WORKING OF LOGISTICS DEPARTMENT
OF CENTURY PULP & PAPER” is an authenticated work carried
out by me at CENTURY PULP & PAPER LALKUAN DISTT.
NAINITAL (UTTRAKHAND) under the guidance of MR. AJIT
DASH (Senior Manager, Logistics) for the partial fulfilment of the
award of the degree of MBA and this work has not been submitted
for similar purpose anywhere else except to DEPARTMENT OF
MANAGEMENT STUDIES, KUMAUN UNIVERSITY,
BHIMTAL
 PREFACE

I have prepared this internship report on the Logistics Department of

Century Pulp and Paper. In compiling this report I have taken into
account, opinion and comments from the employees of Logistics
Department and had done this work under the guidance of Mr. AJIT
DASH (Senior Manager, Logistics)

I want to thank them for their time and valuable support. I hope the
users of this work would feel that I had done justice to it.

I personally feel that there is always scope for improvement and I

would appreciate suggestions from readers of this work.
CONTENTS:-
1. TITLE PAGE

2. ACKNOWLEGEMENT

3. DECLARATION

4. PREFACE

CHAPTER-1
1. INDUSTRY PROFILE

2. COMPANY PROFILE

CHAPTER-2

1. INTRODUCTION

2. LITERATURE REVIEW

3. OBJECTIVE OF WORK

CHAPTER-3
1. LOGISTICS OPERATIONS/PROCESSES

2. PLANNING PROCESS AND TECHNOLOGIES USED

3. TYPE OF EXPORTS

4. TYPE OF TRANSPORT USED FOR EXPORT

5. CONTAINER TYPES AND DOCUMENTS REQUIRED

CHAPTER-1
1. INDUSTRY PROFILE

Paper production in India includes several types which are regularly and largely used in
printing and packaging, writing, and a few specialty papers. Paper for printing and writing
come as copier paper, super printing paper, bond paper, creame wove paper, map litho paper
(surface size and non-surface), coating base paper and others. Paper for packaging includes
boards, Kraft paper, posters and others. Other varieties are chromo paper/board, art
paper/board and others. In India there are approximately 600 paper mills among which twelve
are major players and also world renowned.

In India of total paper production 40% is from hardwood and bamboo fibre 30% is from agro
waste other 30% from recycled material. Paper used for publications and Newsprint counts to
2 million tonnes. 1.2 million Tonnes of newsprint are manufactured and the remaining is
imported from other producers. It means that, about 40% of newsprint is brought in from
outside the country.

Coming to pulp imports, India imports around 2 million tonne pulp wood (both soft and hard)
and waste paper (sack waste for envelopes waste, unbleached grades, magazine waste and
cup stock for white grades) for newsprint.

The paper industry in India can be made more competitive by improving key sea ports,
airways, road, railways and communication facilities. Plantations have to be raised by
whatever means like industry, cooperative farmers and state governments to support wood
based paper industry. For this the forest policy has to be accordingly revised. Degraded forest
lands can be used to raise wood pulp plantations. Custom Duties on waste paper imports
might be reduced, new & second hand machinery/equipment imports should be allowed duty
free for a simpler and affordable technology up gradation.

Paper made products like filter paper, tea bags, tissue paper, medical grade coated paper, light
weight online coated paper etc. are significantly rising in terms of usage in Indian markets
hence Paper industry in India can look an extremely positive intent ahead.

ASSOCHAM quoted the following challenges confronted by India's pulp and paper industry
'high cost of production caused by inadequate availability and high cost of raw materials,
power cost and concentration of mills in one particular area, non-availability of good-quality
fibre, uneconomical plant size, technological obsolescence and environmental challenges.'
Indian markets buy pulp wood at $50 per metric tonne which is comparatively more than
several other international players buying for just $30. While issues related to technology,
capacity and environment come directly under the purview of companies; raw material
shortage is a disadvantage affecting all domestic companies.

Many mills in India don't have integrated wet-end systems in overall control strategy.
Forward control strategy results in impressive quality gains. Similarly energy, a significant
cost in production cycle, is also paid less attention in terms of monitoring overall
consumption of power across various sections of the plant. Electrical system integration,
intelligent motor control centres with DCS (Distributed Control Systems) all will monitor
overall energy consumption. Another area is integration of real-time information system on
raw material flow which ultimately controls quality at various stages.

There is a lack of coordination between the automation department and IT within the mill.
ERP systems, supply chain management systems and manufacturing execution systems
(collaborative production management systems) are not paid adequate attention from the
Indian paper industry players. Result, Indian Pulp and Paper industry has more to achieve to
be the best and efficient in the world.

Traditional automation systems cannot help businesses survive in present day world
industrial scenario. Integrated automation along with enterprise systems can enable Indian
Pulp and Paper industries to gain competitive advantage.

The main steps in manufacturing paper/Rayon grade pulp are as follows:

• Chipping of logs of Bamboo, Eucalyptus/Popular in WPP Street and Eucalyptus in

RGP Street to about 1" size chips and storage in chips Silo.
• Bagasse unloading, handling, de-pithing, Pipe building, reclaiming and washing in
Bagasse Street.
• Cooking- sulphate process: In WPP & RGP Streets, vertical batch digester (for chips
cooking) & in bagasse street, continuous tube type digester (for bagasse fibre
cooking) are in operation. The cooking process is carried out at pre-set temperature
and pressure in presence of cooking chemicals for specified cooking period.
• Removal of knots/uncooked/partially cooked portion of the material obtained from
digester on the knotters.
• Washing of pulp in Brown stock washers to remove impurities.
• Screening and cleaning the pulp to remove impurities.
• Bleaching of the pulp based on the latest technology to attain final brightness as per
requirement.
• Sizing & loading of pulp stock in the stock preparation section to achieve desired
qualities in final product.
 • Paper sheet formation in paper machines (WPP & Bagasse streets) equipped for
online quality product.
• Pulp sheet formation in sheeting machine in RGP Street equipped for online quality

2. COMPANY PROFILE

Century pulp & paper (C.P.P), a unit of Indian Corporate Conglomerate- "B. K. Birla Group
of Companies" is one of the leading integrated pulp and paper plant established in year 1984
at Lalkuan, a township near the foothills of Himalayas in district Nainital (Uttrakhand).
The Organization:-
Area- 250 acres
Location- Lalkuan on Bareilly-Nainital road
Capital invested- 1200 crores
Machinery used- most modern machinery with latest technology
Raw material used- bamboo, wood (approx. 1.2 lac tonnes per annum),
Bagasse (approx. 4 lac tonnes per annum.)

Products manufactured- all type of writing and printing paper & rayon grade
pulp.

Century Pulp and Paper (CPP) is a producer of excellent quality writing and printing paper,
and a leading manufacturer of tissue and board, as well as Rayon Grade Pulp (RGP)
products. A division of Century Textile and Industries Ltd (CTIL), Century Pulp and Paper
has achieved significant efficiencies in various disciplines, all within a short time.
Century Pulp and Paper is a committed employer of the local community. The company is
proud to attain these international standards as a leading producer of pulp and paper:

Certifications of CPP

• ISO 9001,ISO 14001 CERTIFIED

• OHSAS 18001 CERITIFED
• FSCTM CERTIFIED
• FDA APPROVED TISSUE & BOARD
• PREPS 3 STAR CERTIFIED

Century pulp & paper (C.P.P.), a century textiles and industries ltd. & a number of B.K.Birla
group of companies is blessed with the able and astute guidance of its chairman "Basant
Kumar Ji Birla". The company is a pioneer in bringing industrialization in Lalkuan, small
township of distt. Nainital in Uttrakhand on Bareilly- Nainital Road, 29 deg. 5 mint.
Longitude, elevation of 257 m. above sea level.
The company has a Human Resources base of around 2282 people.
Nearly 2650 people are working as a team to achieve the objectives of the organization.
There is an excellent harmony between the employees union and the management.
The company has established a strong brand image in the domestic and overseas market with
the excellent quality of its products & services and caters to diversified sectors like note book
& diaries, continuous stationeries, copier, envelope, offset printing, security paper, industrial
paper and viscose filament yarn.
Century pulp & paper (C.P.P.) is one organization where paper from two different raw
material and rayon grade pulp are manufactured under one pulp.

WORK FORCE IN C.P.P:-

Total work force- 2650

Classification of workmen:-
• Permanent workers 1747
• Casual workers 309
• Permanent staff 601
Categorization of staff:-
• General staff
• Out of grade staff or non-graded staff includes executives

Main department century pulp & paper:

✓ Process department
✓ Maintenance department Electrical department
✓ Instrumental department
✓ Project department
✓ ETO/WTP department
✓ Personnel & administration department
✓ Finance department
✓ Sales& excise department
✓ Purchase & store department
✓ Raw material department
✓ RGP labs, WPPO, QC, and R&D labs
✓ Products
✓ Environment management
CPP PRODUCTS

CPP range of products includes finest varieties of writing & printing papers, industrial
papers, speciality paper, security papers and copier papers from diversified range of raw
materials.
Century parchment NCR Base, overlay tissue, wax match tissue, century index, MICR
Cheque paper, buff pulp board, railway bond, azure-laid(ivory), MF Book cover(UV Fiver),
SS Maplitho, super shine printing base paper for coating, sticker base paper, copier paper 75
gsm (Eco-mark) are some of the verities that have wide range of applications.
CPP also manufactures high quality dissolving rayon grade pulp, raw material for viscose
filament yarn/staple fiber and bleached hardwood paper grade pulp.

CENTURY PULP & PAPER HAS FOLLOWING PRODUCTION UNITS:

RAYON GRADE PULP /PAPER GRADE PULP

This fiber line manufactures wood pulp with eucalyptus and poplar furnish for dissolving
grade as well as paper grade application. Century is one of the leading suppliers to rayon
Industry for viscose filament yarn manufacture. The pulp also finds application as a filler in
melamine formaldehyde/urea formaldehyde for making melmo ware/electrical switches.

BAGASSE BASED PAPERS

The plant incorporates modern, state-of-the art machinery and technology and is based on a
completely environment-friendly concept. The salient features as a unique Bleaching
sequence with chlorine-Di-oxide, Oxygen enriched Extraction stage along with Enzyme Pre-
Bleaching, biotechnology application that the company has pioneered to implement; and
comprehensive computer-aided control system. The High -Speed paper machine is equipped
with film press for on-line coating applications. The products range includes fine varieties of
writing and printing papers of 53-130GSM including copier.

RECYCLED-BASED PAPERS
A secondary fiber based plant manufacturing writing printing paper. DIP plant is equipped
with two-stage floatation and two-stage bleaching. Latest technology incorporated in this
plant facilitates production of finest paper quality in this category. The product range
includes writing and printing papers of 52-130 GSM.

TISSUE PLANT
Prime grade tissue plant of 100 TPD with Hi-speed machine (2000mpm) supplied by Metso
is equipped with latest technology to produce finest quality in this category. The product
range will include facial, napkin, C-Fold, and Kitchen towel etc. in the range 1340gsm.

WRITING & PRINTING PAPERS (Wood based)

The integrated plant incorporates eucalyptus and Bamboo furnish to produce papers ranging
from 40 to 210 gsm. The plant is equipped with two paper machines with a total capacity of
110 TPD and manufactures some of the finest qualities of specialty papers.

Commitment To Quality & Service

At century is an all- pervasive commitment. We strive to continually improve the quality of

our products and services, which have been, affirmed in the form of ISO 9001:2008
certification to the company for its quality management system. The company has been
responsive to the changing market requirement and has developed new quality products to
care to the varying end uses.

Care for Environment

Preserving and protecting the environment is a top priority at century. We are always
sensitive to our bio-diversity of the soil, water and air around us.
CPP's power plant maintains an efficient system for reducing air emissions. Electrostatic
precipitators have been installed to remove particulates from recovery boilers, coal fired
boiler and lime kiln flue gases.
In strict adherence to the standards and guidelines, the effluent are treated in a modern ETP,
which is recognized as a model plant for its efficiency and performance.
Company's adoption of a systematic approach to the environment matters including waste
minimization, water recycling and re-use programs of by products has facilitated the
company in getting the ISO-14001:2004 certification for its environment management
system.
Company's friendship with environment has also reflected in its Bagasse based paper being
licensed for eco labelling, a distinct honour to be attained.

Power Block

Power house has 8 coal fired boiler and three turbines. The turbines are of 6.8MW BHEL TG
set extraction back pressure, 21 MW TDK TG Set (Double extraction condensing type) and
16 MW BHEL

6 boilers are fluidized bed boiler out of which one F.B.C. Boiler is of 100 T/cm, 62
kg/cm, 480 C, 3 F.B.C. Boiler are of 23T/hr, 47 ata, 420 C each and 2 F.B.C.Boiler of
25T/hr,47 ata ,420 C and 1 Boiler is coal cum pith fired Boiler of 60T/hr,66ata, 485 C.
Towards Sustainable Development

Caring for the community

Century cares for the community at large and strives to be a good corporate and social
citizen. We actively contribute to the community development of the areas of our
surroundings regularly conducts medical camps, undertake construction work of schools
drinking water facilities, self-employment schemes etc.

Marching Ahead
The company has embarked on a prestigious expansion program to install a modern 450 TPD
Fiber line (ECF) and 500 TPD multi-layered board plant along with 44 MW Turbine and
Chemical Recovery Boiler.

AWARDS & HIGHLIGHTS

State energy conversion award-2009, First price under the category of "large and medium
scale industry" at Dehradun on 14-12-2009.
Excellent award to "Agra" quality circle (Bagasse process) in national convention on quality
circle (NCQC-09) held at Bangalore on 19-12-2009.
National energy conservation Award in pulp & paper sector for the year 2004, 2006 & 2008
by Govt. of India at New Delhi.
National award for Excellence in energy management for the year 2007 & 2008 by CII.
National safety award for outstanding performance in industrial safety for the performance
year 2007 by govt. of India, as runner-up on 17th sep 2009 at New Delhi. IPMA
Environment award- I prize for environment conservation in 2006 for the year 2005-06.
Energy conservation award for the year 2002 & 2004 by 'Indian paper markers association'.
Based on the environment management & cleaner technology adopted, CPP was selected as a
"model unit" in the field of 'waste minimization audit' by CPCB/NPC.
Awarded "Eco-Labelling" for copier paper from Bagasse & some of the varieties of writing
paper from Bagasse.
CHAPTER-2

1. INTRODUCTION

Logistics management is defined as a process of management that joins the movement of

products, services, data, and capital from the stage of raw materials to the consumer end product.
Activities of logistics are categorized into two types and those are as below:
▪ Inbound logistics
▪ Outbound logistics
1. Inbound logistics: activities related to the material’s procurement, transportation,
handling, and storing are called inbound logistics.
2. Outbound logistics: activities that are related to the maintenance, collection, and
delivery of products to the customers are called outbound activities.
The flow of products and storage of products in an organization and outside of an organization is
called as logistics. The vital objective of it is complete customer satisfaction and a single
organization gets involved in logistics management, it is an activity of supply chain management.
So, logistics management involves the operations like implementation, planning, and controlling
an effective flow of raw materials, storage of raw materials, and finished products. There are
seven “R”s that are related to logistics management and those are as below:
▪ Right product
▪ Right quantity
▪ Right condition
▪ Right place
▪ Right customer
▪ Right time
▪ Right price

The network of logistics is explained in the below diagram

 Fig1: Network of Logistics
The criteria for vendor selection:

Vendors are selected based on two parameters and those are as below:
▪ Necessary standards
▪ Desirable standards
The factors that come under necessary standards are as follows:
▪ Quality
▪ Financial considerations
▪ Capability
▪ Reliability
The factors that come under desirable standards are as follows:
▪ Location
▪ Support
▪ Training
▪ Reputation

All logistics operations, regardless of the size of the organization they serve, fulfil certain
roles that support the movement of goods or services. Let's see what those roles are and how
they all come together in a transportation management process.
The functions of logistics below come in chronological order rather than in order of
importance to logistics management. Therefore, transportation and the actual movement of
goods come last on the list.

1. Order processing
Any delivery process can only function if there is an order processing system in place. Order
processing systems vary from business to business - from a Shopify store to an ERP. Either
way, it's meant to support fast and effective information processing that kick-starts
transportation activities.

The key part of order processing in logistics management is integration. Customer-facing

solutions, whatever they are, need to be in perfect sync with the transportation management
system (TMS) to make sure delivery of goods occurs at the right time and meets company
and customer standards alike.

Setups for processing orders

Here's what information/orders processing can look like, depending on the complexity of the
logistics operation.

Single-click integration for e-commerce merchants (e.g. Shopify delivery apps that integrate
with a TMS for instant order import).
CRM and delivery management system integration via Zapier.
ERP and TMS integration via API - requires more time and technical involvement.
Whatever the setup, processing of orders sets the tone for the whole of transportation
management: warehousing, distribution, customer service, shipment analytics, and the
movement itself.

2. Inventory management
Inventory control is among the logistics functions that are often grouped together under the
inventory/warehousing umbrella. For the purposes of this guide, we separate inventory and
warehouse management processes.

Inventory refers to stocking finished goods in a storage facility. In order to support the
transportation and delivery processes, inventory control requires information for maintaining
inventory records, ensuring safety, predicting demand for goods, and, of course, reordering
stock.

Inventory logistics
Inventory logistics remains on the borderline between inbound and outbound logistics, as it
involves both supplier relationship management (inbound logistics) and order fulfilment
(outbound logistics). Therefore, inventory management is an important part of supply chain
management and needs to be used efficiently.

Warehouse and inventory management logistics.

3. Warehousing
Warehouse management is a natural extension of inventory activities. While inventory covers
all locations and, hence, all inventory for order fulfilment, warehousing is limited to tracking
stock movement within a warehouse. At the warehouse level, handling, packing, and
shipping workflows are established.

Both inventory and warehousing require sophisticated tools that support the main functions
and help reduce costs via automation. Especially if your company delivers from multiple
warehouses and needs complex logistical solutions.

Warehousing transportation
Transportation management and delivery management software like Track-POD helps
companies maintain control over the entire order fulfilment at the cost of a route planner.

For example, automated routing and route optimization can be done with unlimited departure
locations, which means you can nail warehousing transportation activities and delight your
customers with on-time deliveries from different warehouses.

4. Packaging
Packaging includes all the activities and operations implemented to prepare goods for
handling and transportation to and from customers - in case of reverse logistics and returns
specifically. Packaging is one major logistic function as it determines delivery success.

First and foremost, packaging needs to be compliant with safety and any customs regulations
that may halt your delivery service. Moreover, it's important that packaging matches your
storage and vehicle needs, as well as meets the demand for sustainable materials and other
green logistics aspects.

Materials for product package and warehouse storage.

5. Cargo handling
Cargo handling is one of the major logistics activities that can't be overlooked when
discussing logistics functions. It's closely related to packaging and determines logistical costs
in a very real way.
Getting the package and handling procedures right is the foundation of physical distribution.
It's equally important for safe storage and transportation. No consumer enjoys damaged
products or the wrong product delivered to their door. No company wants ever-rising
shipping costs because couriers have to make many trips to one customer to get the order
right.

Tips for cutting handling costs

There are many things you can do to improve the cargo handling function of logistics and
significantly reduce your shipping costs.

QR/barcode scanning
QR or barcode scanning is a cost-efficient way to improve your delivery success. By
implementing Track-POD's delivery management system with a delivery driver app, you give
your couriers the option to scan all goods within one load to make sure they're departing for
the right address.

Fleet optimization
Route optimization and fleet optimization both serve the purpose of reducing your cost per
delivery by maximizing your logistical resources. For example, by collecting all information
on your fleet capacity and drivers' working hours, Track-POD route optimization software
creates the fastest, cheapest routes with no vehicle storage wasted.

Contactless delivery
Contactless delivery is a way to minimize cost per delivery and improve customer service at
the same time. By making an upgrade to a contactless & paperless TMS like Track-POD, you
meet the demand for no-contact deliveries while also solving a major logistic challenge of
catching your customer at their place of residence at the designated time.

Contactless shipping for the transportation function of logistics.

6. Transportation
Last but not least is the transportation itself. Naturally, transportation is among the main
logistics functions, if not the main. It's required at every step of every supply chain and the
way companies build their transportation management system and functions determines the
success of supply chain management.
2. LITERATURE REVIEW

Logistics have known, for decades now, it has gone through strong development and a radical
mutation. It is, nowadays, seen as a major element to get a competitive sustainable advantage,
and thus has become an approach that is strongly strategic for companies, which requires
more and more resources. We have seen this with companies like Amazon and Flipkart
which heavily depend on Logistics for everything.

We notice an increasing importance given to the transport reliability, to the speed, to the
qualitative factors and to the ability to provide adjusted services. As native of Uttarakhand
we have seen Patanjali becoming an Ayurvedic giant and they were the one who focussed on
Supply Chain Management and had set an example in front of everyone that how things can
be done through proper management.

Understanding the importance of logistics and Supply Chain as a whole some companies also
decided to outsource these services so that they can focus more on industrial activities and
can also get a professional management.

According to the definition produced by the Council of Science and Technology, which
seems to us as the most appropriate one to the current situation of the market. “Logistics is
the whole operations of management and of the organization of the physical flows and of the
information inside the company, as well as between the company and its partners. It aims to
coordinate the sourcing of production and distribution activities. The transport is an essential
component of it. Still, it also includes the demand planification, orders’ processing,
procurement, planification, production, relations with customers and suppliers, storage,
handling, assembling, packaging, products’ packaging and support functions related to these
activities.

The major phases of logistics’ evolution the concept of logistics dates back to ancient times,
where the Greek have developed methods of logistics’ procurement and coordination, in
order to support their military activities. Moreover, several great empires appointed officials
in charge of logistics. Logistics have been developed thanks to these military origins. In fact,
before the 50s, logistics were still referring to military concepts. In the 70s, logistics were
more perceived as an internal activity of the company, whose major role was to reach the
optimization of resources they locally consume (function by function), and not in a global
way. The emergence of concepts such as the “just-in-time” leads us to think in terms of
flows, which leads, in the 80s, to a redefinition of logistics. This concept has evolved very
quickly since then and had attained an important place in the streamlining everything.

In this work, I had tried to study the mutation and development of Logistics Department of
Century Pulp and Papers. How they realized with the changing industrial environment that
Logistics and Supply Chain Management are need of hour and from man based management
has now shifted to software like SAP to gain competitive edge over competitors. How they
are now using Merchandise and Direct exports in an effective manner to reach new heights.

3. OBJECTIVE OF WORK

The objective of this study is classified into primary and secondary objectives.

1. Primary Objective:-

• The primary objective of the study is to get a knowledge of how big and
esteemed organisations like Century Pulp and Paper are managing their
Supply Chains.
▪ The Software and Tools used by the company.
▪ Export Processes followed by the company
▪ Transportation Processes followed by the company for proper handling
of goods

2. Secondary Objective:-

• Secondary objective is to spread awareness about Logistics Management so

that the small organizations or businesses can understand the importance and
start focussing on the supply chain part from the Day1.
CHAPTER-3

1. LOGISTICS PROCESS FOLLOWED BY CPP USING SAP

SOFTWARE

LOGISTICS PROCESS FLOW-CHART

• CUSTOMERS
• PURCHASE ORDER
• MARKETING
• MANAGEMENT INFORMATION SYSTEM
• PURCHASING IN SYSTEM
• SUMMARY & MATCH DACKLE
• MACHINE TEAM
• JUMBO REAL
• FINISHING HOUSE TEAM
• FINISHINGAS PPER CUSTOMER ORDER
• LEVELLING OR HW - BARCODE WEIGHT OTHER DETAILS
• SCAN BY W.H TEAM & STOCKING WEIGHT
• W.H TEAM TO PLAN FOR DISPATCH
• TRANSPORT (VEHICLE REQUREMENT DESTINATION)

LOGISTICS WORKING PROCESS EXPLANATION

Customers
A customer is the buyer, or Purchasing Agent, is responsible for purchasing materials,
supplies or equipment for a business. Their duties include negotiating deals with suppliers,
researching possible item selections and taking inventory of current products
Purchase Order
A purchase order is a contract between the buyer and the seller and it gives specific
information like product or services to be delivered, delivery date, and any other terms and
conditions including the price. The purchase order is also called as ‘PO’
Marketing
Marketing department or Logisticians can affect the overall customer service level through
efficient management of operations. The cycle time of each order must be carefully
monitored to properly judge the efficiency within each cycle. Therefore order cycle time is
considered all the processes that must occur prior to the customer receiving their product or
service. Total order cycle time includes order transmittal time, order processing and receiving
time, stock acquisition time, and delivery time. Order processing and receiving time includes
the bill of lading preparation, credit clearance, and order assembly times. However, the
delivery time has three basic components: shipping time from the plant, shipping time from
the warehouse, and customer shipment process.
Management Information System (MIS)
A logistics management information system is a subset of organizations total information
systems. It involves records and reports used to gather, analyze, and validate data from all
levels of the logistics system that can be used to make logistics decisions and manage the
supply chain. It also involves managing the network of interconnected smaller business units,
networks of channels that take part in producing a merchandise of a service package required
by the end users or customers.
Punching In System
Every transport system has its own way to determine where the purchase order on boarded
and where he will be off boarding the source of transport.
Planning
In its most basic form, logistics refers to the planning and execution of a complex operation.
It involves planning, implementing, and overseeing the effective storage of goods and their
transportation from the point of origin until the final destination (the point of consumption).
Summary and Match Deckle
A Deckle is the frame on the mould used to shape the pulp when making paper.In this,
summarize and match the jumbo reel cutting.
Machine Team
Logistics team leaders support customer service and delivery activities by coordinating and
directing teams tasked with transportation, shipping, receiving, and storage of goods. They
focus on order fulfillment and supply chain coordination, as well as personnel management.
Jumbo Reel
Large roll of paper, wound up on the reel winding station, covering the full width of the paper
machine. A jumbo roll may also be a finished product with a large diameter.
Finishing House Team
The finishing House Team refining and checking the quality or structure being put into
service depends on the quality of its execution.
Finishing as per Customer Order
It includes ordering papers by brand name and shopping for the best price and delivery on the
web as per the customer’s demands.
Labelling or Handling Units (H.U.)
Extended Warehouse Management (EWM) can use this function to automatically print lists
or labels according to your Customizing settings, when you work with handling units (Hus).
The documents can contain information about the barcode, weight, contents, destination,
owner, and data necessary for further processing of the handling unit. Handling unit is a
physical unit consisting of packaging materials (load carriers/packing material) and the goods
contained on/in it. A handling unit is always a combination of products and packaging
materials.
Scan by W.H. Team and Stocking Weights
Barcode scanners allow the warehouse to locate inventory, pick inventory when it is needed,
and conduct cycle counts. Scanners with mobile computing allow warehousemen more
visibility of their inventory. The scanners increase productivity by creating a mobile interface
for picking orders and receiving inventory.
W.H. Team to Plan for Dispatch
One of the functions of a warehouse is to dispatch goods. The goal of this stage is to ship
products ordered by customers so that they leave the installation and are delivered at the
agreed-upon time and in perfect condition.
Transport
In order to avoid cargo damage, paper products are transported in boxes with additional
protection from mechanical impact and paper and cardboard are placed in rolls (in bales or
packs). While performing transportation of paper in rolls, a certain temperature and humidity
are maintained inside the vehicle.

2. PLANNING PROCESS AND TECHNOLOGIES USED

After receiving orders from the customers planning phase starts where summarizing and
matching of dackle takes place
Dackle-it is the division of jumbo reel according to customer requirements.
And Jumbo Reel is a big paper roll which can measure from 20 to 25 feet in length with up to
2 feet radius.
Company only starts cutting this Jumbo Reel into Dakcles when all the orders are received
and they exactly match the length of the Jumbo Reel so that the company can reduce
wastages and extra costs.

MEETINGS-HELD

• S and O / handshake
These are held every month with marketing departments to know the customer needs and
market trends.
Also to discuss marketing strategies of next month.

• Weekly meetings
These are held every Friday with production team to tell them about the production
requirements in the near future.
Discussion here is mainly about the production and distribution.

DIGITALIZATION

The concept of digital transformation refers to the implementation of new technologies in all
areas of a company to improve its efficiency. Thus, digitalization in logistics constitutes the
integration of new digital capabilities in fields such as storage, order prep, and transportation,
among others.

MOZILA

• Software to track vehicle with details

• Century has 423 station services with 23 transporters.
• Company has 6 OROS and 8 Business unit /Production plants

SAP

• This software is used for proper monitoring of this Logistics process providing
data processing and decisional inputs on the basis of past experiences and
customer preferences.

3. TYPE OF EXPORTS IN CPP

1. Domestic Export

2. International Export:

• Merchant Exports
• Direct Exports

1. Domestic Export: These are exports which are done within the country by CPP

Domestic Export process chart:-

1-VEHICLE GATE ENTRY

• RFID SCAN(VEHICLE NO, POLLUTION CERTIFICATE, REGISTRATION

NO, CITIZEN CERTIFICATE, DL)

2- DRIVING TAG

3- WEIGHING BRIDGE

• TARE WEIGHING

4- WARE HOUSE WITH SCT

5- LOADING

• VEHICLE CHECK CONDITION (TARSPOLIOSES-3)

6- INVOICE AND OTHER DOCUMENT

• INVOICE
• WAY BIL
• LR/TRANSPORT COPY

7- FINAL WEIGHING

• VEHICLE OUT BY SECURITY

Explanation to the Process of Domestic Export:

• Main Gate:

It’s an Enter (In) / Exit (Out) gate of vehicles. Here, the registration of truck to issue token
with RFID tags, and capture entry time of truck at security gate.

• RFID Tag Scan:

The self-sealing method incorporate RFID (Radio Frequency Identification) tags in shipping
containers which can help identify and monitor individual containers without physically
having to inspect them.

• Weighbridge:

A weighbridge or a truck scale is a set of scale which is used to weigh bulk items. It is a set
of scale which is mounted by the weighbridges manufacturer on a concrete surface. It has an
electronic or digital monitor which displays the weight of the vehicle weighed.

• Warehouse with Schema Conversion Tool (SCT):

As part of onsite security, SCT provides full state of the art technical support and round the
clock closed circuit TV monitoring. The range of warehousing services on offer is extensive
and includes: Design & construct, Carton &/or full pallet picking, Container stuffing & de-
stuffing, Inventory management, Container stowage & exporting, Stretch wrapping, Booking
container timeslots & lodgements.

• Loading:

Goods are loaded under the supervision of Preventive Officer. Preventive Officer
supervises the loading of container general cargo into the vessel and gives "Shipped on
Board” endorsement on the exporter's cop of shipping bill.

• Invoice & Other Documents:

Exporter submits his copy of Shipping Bill to the Preventive Officer of Customs. Preventive
Office makes an endorsement “Let Ship. Order” on the exporter’s copy of Shipping Bill.

The above endorsement is an authorization from customs to the shipping company to accept
cargo on the vessel for loading.

• Final Weighing:

Actual weight = gross weight. Chargeable weight is the number on your invoice; it’s the
amount the carrier charged to move your shipment. The chargeable weight is whichever of
the following is greater: The gross weight (including the product, packaging, pallet, etc.), or
the volumetric weight.Net weight is the weight of an item/product without the addition of the
packaging or container weight. Net weight is also the weight of the total number of goods
loaded into a container excluding the weight of the container.

Method to Calculation of the Weighing;

Net Weight = Gross or Total Weight – Weighing Bridge or Tare Weight

For E.g., = 30.8 – 10.2

Net Weight = 20.6

• Vehicle Out by Security:

In this, Transportation safety is concerned with the protection of life and property through
regulation, management and technology development of all forms of transport.

2. International Export: These comprises of the exports done by CPP outside the country.

• Merchant Export: Merchant export is a common word used under foreign trade. …
Thus, a merchant exporter is a person who is involved in trading activity and
exporting or intending to export. They do not have a manufacturing unit. They buy
goods from a manufacturer-exporter and then ship them to foreign customers.

Process of Merchant Export:

1-VEHICLE GATE ENTRY

• RFID SCAN (CONTAINER NO.)

2- DRIVING TAG

3- WEIGHING BRIDGE

• TARE WEIGHING

4- WARE HOUSE WITH SCT

5- LOADING

• VEHICLE CHECK CONDITION (TARSPOLIOSES-3)

6- INVOICE AND OTHER DOCUMENT

• INVOICE
• WAY BIL
• LR/TRANSPORT COPY

7- FINAL WEIGHING

• CONTAINER OUT BY SECURITY

• Direct Export: Direct export is the sale by an exporter directly to an importer located
in another country, without using another person or organization to make
arrangements for them. The exporter will be responsible for handling the sales
process, logistics of shipment, foreign distribution, and for collecting payment.

Process of Direct Export:

 DISPATCH
GATE OUT ICD ENTERY
PLAN
CONTAINER (CONER)

ARRIVAL
AT
RFQ SHIPPING CUSTOMER DESTINATI
BILL (ONLINE VERIFICATION ON
-ICEGATE) (DOCUMENT)

FINALISATIO SAIL OUT/

N OF EXPORT VOYAGE
FORWSASRD
DOCUMENT CONTAINER (CONTAINER
ER
(INVOICE RAILOUT LOADED IN
/PL) SHIP)

CONTAINER CONTAINER CUSTOM

BOOKING PORT ARRIVAL CHECK AND
STUFFING HANDOVER TO
(LOADING) CONTAINER SHIPPING LINE
(FOB)

CONTAINER
LIFTING CONTAINER
(AFTER IN (AT
SURVEY) GATE)

• Dispatch Plan:

Dispatch is a procedure for assigning employees (workers) or vehicles to customers.

• Request for Quotation (RFQ):

A request for quote (RFQ), also known as an invitation for bid (IFB), is a process in which a
company solicits select suppliers and contractors to submit price quotes and bids for the
chance to fulfil certain tasks or projects. A Request for Quote (RFQ) gives a supplier the
opportunity to sell the most products at an appropriate price point, taking variables in
product, volume, and region into account. Buyers typically submit RFQs in a detailed invoice
or proposal-style format.

• Finalisation of Forwarder:

A freight forwarder is an individual – or, more likely, a company – which arranges for goods
to be transported from one place to another. However, many freight forwarders can also act
as customs brokers, and pick up the end to end process of moving your goods including both
logistics and customs requirements.

• Container Booking:

The carrier requests the shipper to book the container either online or by e-mail by providing
details required by the carrier. After completion of booking procedures, carrier provides a
booking confirmation to the shipper, by issuing a ‘deliver order’ to pick up the container from
their empty container yard.

• Container Lifting:

Container cranes are used to lift containers on and off ships by using a long horizontal arm
called a ‘boom’ that is part of the crane which can reach over the container ship. The crane
has a specialised operator who sits in a glass cabin which is connected under a device called a
‘trolley’ near the top of the crane.

• Container In (At Gate):

Gating in means “checking in” for shipments. A container needs to gate in at the Container
Yard (CY) before the CY cut-off, and a LCL (Less than Container Load) shipment needs to
gate in at the CFS (Container Freight Station) before the CFS (Container Freight Station)
Cut-off.

• Container Stuffing (Loading):

Stuffing is the act of loading a container. A supplier will stuff an FCL container at their
premises. An LCL (less than container load) container will be stuffed at a CFS (Container
Freight Station). The container will be de-stuffed, or deveined, at the destination.

• Export Documents (Invoice/PL):

The exporter has to send the original bill of lading and other documents to the buyer or their
consignee/agent. These documents are later required by the buyer or their agent to take
custody of the goods and for getting import clearance at the port of destination.

• Shipping Bill (Online ICEGATE):

Through “Customs and Central Excise Electronic Commerce/Electronic Data Interchange

(EC/EDI) Gateway” (ICEGATE), trading partners can raise a query and receive a reply on
the same. Exporters/importers can file an online Shipping Bill, Bill of Entry, or other such
documents in ICEGATE from any email ID, but they will need to have a valid ICEGATE ID
to receive query replies and other outbound responses.

• Container Gate Out:

Gate Out: The full container, sealed and loaded on to a means of transport of evacuation is
covered up to the exit point of the terminal of the port of arrival of the goods. As for Gate In,
a Gate Out freight rate includes the terminal handling charge discharge (THCD).

• ICD Entry:

Inland Container Depots, otherwise known as ICDs, are dry ports equipped for handling and
temporary storage of containerized cargo as well as empties. This means that hinterland
customers can receive port services more conveniently closer to their premises.

• Custom Verification (Documents):

The commercial invoice is one of the main documents used by customs in

determining customs duties. A commercial invoice is a bill for the goods from the seller to
the buyer. These documents are often used by governments to determine the true value of
goods when assessing customs duties.

• Container Rail out:

Rail intermodal — the transportation of shipping containers and truck trailers by rail —
allows railroads to provide their customers cost-effective, environmentally friendly service
for almost anything that can be loaded into a truck or a container.

• Port Arrival Container:

In the port, the container weights are measured and the entries are made according to that.
The container is stacked in the port in such a manner that they can be taken out easily as per
the schedule of their assigned vessel. Now the container is ready to be loaded on the ship.

• Custom Check & Handover to Shipping Line (FOB):

Free On Board, in short FOB, is a term frequently used in shipping terms where the seller
quotes a price including the cost of delivering goods to the nearest port. The buyer bears all
the shipping expenses and is responsible to get the products from that port to its final
destination.

• Sail out / Voyage (Container loaded in Ship):

A ‘voyage’ means any movement of a ship that originates from or terminates in a port of call
and that serves the purpose of transporting passengers or cargo for commercial purposes.

• Arrival at Destination (CIF):

Cost, insurance, and freight (CIF) is an international commerce term and only applies to
goods shipped via a waterway or ocean. … Once the cargo has been delivered to the buyer’s
destination port, the buyer assumes responsibility for the costs of importing and delivering
the goods.

4. TYPE OF TRANSPORT USED FOR EXPORTS

TRUCK TYPE CAPACITY

6 TYRE 9 TO 10 TON

10 TYRE 18 TON MAX

12 TYRE 23 TON MAX

14 TYRE 28 TON MAX

MORE THAN 16 UPTO 50 TON

5. CONTAINER TYPES AND DOCUMENTS REQUIRED

 Gross
Types of containers Width height length payload capacity our capacity weight

Normal-20 feet 8 feet 8.5 feet 20 feet 21.7 Mt 17 Mt 24 Mt

Normal-40 feet 8 feet 8.5 feet 40 feet 26.5 Mt 24.5 Mt 30.4 Mt

Highcube-40 feet 8 feet 9.5 feet 40 feet 26.5 Mt 26 Mt 30.5 Mt

Highcube-45 feet 8 feet 9.5 feet 45 feet 29 Mt 34 Mt

Gross
Types of containers Width height length payload capacity our capacity weight

Normal-20 feet 8 feet 8.5 feet 20 feet 21.7 Mt 17 Mt 24 Mt

Normal-40 feet 8 feet 8.5 feet 40 feet 26.5 Mt 24.5 Mt 30.4 Mt

Highcube-40 feet 8 feet 9.5 feet 40 feet 26.5 Mt 26 Mt 30.5 Mt

Highcube-45 feet 8 feet 9.5 feet 45 feet 29 Mt 34 Mt

CONTAINER PACKAING IMAGES