English for communication – Complied by Mr.

Quang

Unit 3 A Modern Manners

V O C A B U L A R Y & S P E A K IN G: phone language

1. Listen and match the phone sentences with the sounds.

A ___ He's dialing a number.
B ___She's texting / messaging a friend.
C ___She just hung up.
D ___She's choosing a new ringtone.
E ___He’s calling back.
F ___She left a message on his voicemail.
G ___The line’s busy

2. More vocabulary

skype / whatsapp / viber / zalo

silent / vibrate mode
quiet zones
instant messaging

3. Discussion
Use the questionnaire to interview.
YOU AND YOUR PHONE
a. What brand/make is your phone? How
long have you had it?
b. Would you like to get a new one? Why (not)?
c. What ringtone do you have?
d. What do you use your phone for (apart from talking and messaging)?
e. Where and when do you usually turn off your cell phone?
f. Have you ever...?
• lost your phone
• sent a message to the wrong person
• forgotten to turn your phone off
(with embarrassing consequences)

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English for communication – Complied by Mr. Quang

4. Listening and Grammar

a. Look at the picture
1. Where is the man and what is he doing?
2. Look at the people around, how do they feel?
3. Does this happen a lot in Vietnam?
4. What other things do people do with their
mobiles that annoy you?

b. Listen to five people talking about things that annoy them about
mobiles. What did they say?
a. Speaker 1 f. says talking on your mobile can be dangerous
g. complains about people who are very impatient
b. Speaker 2 to use their mobiles
c. Speaker 3 h. complains about people using mobiles on social
occasions
d. Speaker 4 i. hates having to listen to other people's
j. complains about people who interrupt a
e. Speaker 5 conversation to answer the phone.

Grammar: have to – must – should

Affirmative Negative
(spoken language à similar)
Have to External factor Don’t have to à
optional
Must Internal factor Mustn’t à rule

Should
Advice

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English for communication – Complied by Mr. Quang

Exercise
1. Choose the correct answer
a. Had you to / Did you have to do a lot of homework when you were at
school?
b. We mustn't / don't have to hurry. We have plenty of time.
c. You must / should remember to write the report. The boss will be furious
if you forget.
d. The exhibition was free so I hadn't to / didn't have to pay.
e. Do you have to / Should you have to wear a uniform at your school?
f. We must / had to wait two hours at security and nearly missed our flight.
g. I think people who live in flats mustn't / shouldn't have dogs.
h. She's allergic to dairy products so she mustn't / doesn't have to eat
anything made from milk.
2. Complete the second sentence with two or three words so it means the same
as the first. (Using contraction if possible)

1. It isn't a good idea to go swimming after a big meal.

You ___________ swimming after a big meal.
2. Was it necessary for them to pay cash?
Did ___________pay cash?
3. The meeting isn't obligatory.
You ___________go to the meeting.
4. It's bad manners to talk loudly on a mobile on a train.
People ___________quietly on their mobile on a train.
5. Lorries are not allowed to go on this road.
Lorries ___________on this road.

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English for communication – Complied by Mr. Quang

3. Choose the best answer / sometimes, both are correct

5. You mustn't / don't have to pay
to visit most museums and art
galleries. Entrance is usually free.

6. You shouldn't / don't have

to leave a tip in a restaurant but if
service has been good, 10% extra is a
normal amount to leave.

7. If you are sightseeing in London,

you must / should buy a Travelcard
which gives you cheaper travel on
trains, buses, and the London

Underground.
1. You should / have to always 8. You mustn't / don't have
carry an umbrella. British weather is to smoke in any public building. It is
very changeable and rain is always a prohibited by law.
possibility.
9. When talking to British people
2. If you want to ask someone a
you shouldn't / don't have to ask
question in the street,
very personal questions (like How
you must / should say 'Excuse me!'
much do you earn? ) as some people
to attract their attention might think this was rude.

3. You must / should drive on left! 10. You must / should go for a trip
on the London Eye. The view of
4. You must / have to wear a London from the top is magnificient.
seatbelt at all times in a car.
#Do you remember and can you tell 5 tips when you are in London?
4. Tell if the sentence is true or false? If it’s false, correct it.
a. My mother is a nurse and she often should work on weekends.
b. You should to have a rest. You look exhausted.
c. In the future everyone will must speak English and Chinese.
d. Do you have to wear a suit and tie at work?
e. I must stay in bed yesterday as I didn't feel well.
f. You don't have to park here. It's 'no parking'.
g. I didn't have to get a taxi.
h. Lina took me to the airport.
i. People mustn't answer their mobiles when they are talking to someone.
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English for communication – Complied by Mr. Quang

5. Discussion: Manners or Laws ?

Manners [pl noun] a way of behaving that is considered to be polite in a society
or culture.
1. Play noisy games on a mobile phone in public.
2. Send text messages when your car or motorbike is stopped at traffic
lights.
3. Switch off your phone on a plan
4. Switch off your phone in class
5. Talk loudly on a mobile on public transport
6. Use a hand-held mobile while driving a car
7. Make very personal calls in public
8. Use your mobile at a petrol
6. Look at the picture,
what do you think
about the English
manner?

7. Listen to four
people who have
lived in England
answering the
question 'Are
English people too polite?' Do they answer yes or no?
Speaker 1 ……… Speaker 2………… Speaker 3 ……… Speaker 4 ………….
Listen again and answer the questions
A. Lazslo
1.Why were Laszlo and his friends in London?
2.Did he and his friends think they were going to
pass or fail? Why?

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English for communication – Complied by Mr. Quang

3.What happened in the end?

LASZLO: Well, I think ___________ yes. English people can be so polite that you don't really
understand them. For example, I went to London with some other ___________ from Hungary to
do a ___________ ___________for teachers of English. It was a special course for foreign
teachers. During the course the tutors, the people who were teaching us, talked to us a lot about
our ___________ - and we thought we were all doing really well. So we were very very surprised
when some of us ___________ the course! What had happened was that the English tutors were
so polite when they gave their ___________ about our teaching that we didn't ___________ we
were doing things badly. I think that's typically English. I think sometimes they need to say what
they think, to be more direct.

B. Paula
1.What do Latin people think when English
people are polite?
2.How does Paula describe Latin people?
PAULA: I think English people are so ___________ that it makes us Latin people
think that they're ___________. I mean we're very ___________ and ___________
and so when they're quiet and polite we think that they don't like us, that they're
being ___________. So maybe yes, they can be too polite. I think they need to relax
more.

C. Melik
1.What does Melik think about the
English people he has met in his job?
2.What kind of English people does he
say aren't polite?
MELIK: I think the English are very ___________, but I don't think
they are too polite - I mean I don't think it's a bad thing, I think it's a
___________ ___________. In my job, I have met a lot of English
people and I think they're much more polite than we are both in
the___________they ___________ and also in the ___________ they
___________ other people's opinions. And their ___________ in
general are much better. OK, this isn't true about all English people.
The football hooligans and some of the tourists that come here to
Turkey and drink too much - they're not polite - but the ___________
are and I like it.

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English for communication – Complied by Mr. Quang

D. Renata
1.What happened to Renata when she was in
London?
2.What did she say to the last person? Why?
RENATA: Well, I went to London a ___________ ___________ ___________and one
day, surprise surprise, it was raining and I was walking along the street and everybody
had an ___________ and every time someone ___________ ___________me they hit me with their umbrella and
then said, 'Oh sorry,' or 'I'm awfully sorry,' or 'I'm terribly sorry'. And after the tenth time this happened, I just said
to the person who hit me, 'Please stop saying ___________ and just be more ___________!' So in answer to your
question, I don't think English people are too polite. They say 'sorry' and 'thank you' a lot, but it doesn't really
___________ anything.

8. Discussion: Talk about each thing in the Good Manners? questionnaire. Do you think it’s good manners, bad
manners, or not important / not necessary. Why?

I think it's very rude to criticize the

food if you are in somebody’s house. I think it depends, it’s ok if you know
the person very well or if you are a
member of a family…..

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English for communication – Complied by Mr. Quang

Agree Disagree
• I (totally) agree with you / that. • I think I disagree.

• I’d go along with that. • I don’t agree with that.

• I feel the same. • I’d be inclined to disagree.
• You’re absolutely right. • That’s not the way I see it.

• Absolutely / Definitely / Exactly. • I don’t think so. / I don’t feel the

same.
• No doubt about it.
• That’s a good point.

9. Listen and choose True or False

1. Jason thought Caroline was rude when she asked him to hang out with her.
2. In Burma it's OK to spend time alone with someone at the beginning of a
romantic relationship.
3. Burmese culture is not as open as American culture is.
4. Jason wrote long responses to Caroline’s Facebook romantic posts.
5. Caroline wants Jason to stop bragging about their relationship to his friends
and family.
6. Jason sometimes gets confused about good and bad manners in the US.
7. Caroline and Jason don't argue about manners anymore.