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Industrial-Relations Solved MCQs (Set-1)

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Industrial Relations MCQs [set-1]

1. ________ can be defined as the relationship between the management


and employees of an industry

A. interpersonal relations

B. industrial relations

C. organizational relations
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D. employment relations
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Answer: B
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2. One of the major reasons for line staff conflict is
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A. empathy towards the limitations of each other

B. complete understanding of the business by the staff function

C. prejudice and bias against each other

D. strategic orientation of the staff function

Answer: C

3. _______ is a continuous association of wage earners for the purpose of


protecting and advancing the conditions of their working lives

A. management

B. trade union

C. quality circle

D. productivity circle

Answer: B

4. The first stage in grievance redressal is handled by the

A. organizational head

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B. hr department

C. arbitrator

D. supervisor

Answer: D

5. The method of smoothing out differences to resolve a conflict between


two parties in view of larger interests is

A. avoidance

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B. accommodation
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C. arbitration
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D. mediation

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Answer: B
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6. ___ is employee self control which prompts him to willingly cooperate
with the organizational standards, rules, objectives etc

A. culture

B. behavior

C. discipline

D. trust

Answer: C

7. Corrective action should be immediate, impartial and consistent with a


warning- this is called the

A. common disciplinary rule

B. red hot stove rule

C. ciscos disciplinary rule

D. yellow hot stove rule

Answer: B

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8. In India, the regulation of employment and conditions of employment
are governed by

A. the trade unions act, 1926

B. the industrial disputes act, 1947

C. the factories act, 1948

D. the workmens compensation act, 1923

Answer: C

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9. Human capital is ________. .c
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A. knowledge and experience. a
B. personal productivity.
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C. personal creativity

D. all the above.


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Answer: D

10. Workman’s compensation Act in.

A. 1923

B. 1924

C. 1932

D. 1933

Answer: A

11. Industrial relation sense is used in.

A. usa

B. india

C. china

D. japan

Answer: C

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12. Ratan got a shock when he was suspended for smoking in the office
premises. He says he never knew a puff came with such a heavy tag
attached to it. This is an example of

A. negative feedback

B. lack of communication

C. immediate action

D. late intervention

Answer: B
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13. The object of trade union is to.
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A. get higher wages
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B. to protect labour c
C. get higher standard of living.
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D. to protect labour & society

Answer: C

14. Grievances affect the employees

A. promotion

B. training

C. wages

D. morale

Answer: D

15. Collective bargaining is an action of

A. an individual

B. manager

C. state

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D. group

Answer: D

16. What does discipline mean in the context of the workplace?

A. enforcing compliance and order

B. a system of rules designed to improve and correct behaviour through teaching or training

C. punishment

D. exercising control
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Answer: B
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17. What could be the best approacha
for an organization to sustain in a
dynamic environment?
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A. be stagnant

B. responsive to change
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C. reluctant to change.

D. merge with others.

Answer: B

18. A practice used by companies to assign their costly activities to


outside providers is known as:

A. planning.

B. decentralization.

C. restructuring

D. outsourcing

Answer: D

19. Leaders perform:

A. decisional roles.

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B. informal roles.

C. informational roles.

D. interpersonal roles

Answer: A

20. Organizations take inputs from:

A. rules & policies.

B. internal environment
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C. external environment
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D. legislations & litigations.
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Answer: A
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21. Brain drain is one of the:
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A. organizational threat.

B. organizational opportunity.

C. organizational strength

D. organizational weakness.

Answer: A

22. Shifting from manual to computerized system is resulted due to:

A. workforce diversity.

B. technological advancement

C. stake holders involvement

D. globalization.

Answer: B

23. . Reactive approach to overcome the influence of discriminatory


practices occurred in the past is referred as:

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A. equal employment opportunity.

B. affirmative action

C. hr planning

D. litigation process

Answer: B

24. Organizations put maximum effort in measuring performance of


organizational people because:

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A. it makes procedures cost effective.
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B. it helps in detecting the problems
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C. it leads to product innovation

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D. it assists in implementing new technology

Answer: B
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25. In order to promote unbiased management, organizations should
develop:

A. powerful union.

B. strategic alliance

C. legal compliance.

D. stakeholder influence.

Answer: C

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