Dental Clinic System

Misr university for science and technology
System analysis and design IS321

Dr. Laila Abd-ELlatef
Project idea: Dental clinic system \\ Project ID:

Sec: D
Team member:
Name ID
Nada Ahmed 77797
Nada Salah 77958
Haneen Adel 77941
Rana Tarek 77655
Rouaa tarek 77698
Contents
AGENDA................................................................................................................................................4
Interview questions...........................................................................................................................4
Receptionist interview:..................................................................................................................4
Doctor and staff interview:............................................................................................................4
Interview transcript:.........................................................................................................................5
Receptionist interview:..................................................................................................................5
Doctor and staff interview:............................................................................................................5
Chapter 1: Introduction........................................................................................................................8
1.2 Objectives....................................................................................................................................8
1.3 Project Purpose...........................................................................................................................8
1.4 Project Scope:.............................................................................................................................9
ABSTRACT
The purpose of Dental Clinic System is to automate the existing
manual system by the help of computerized equipment’s and full-fledged computer
software, fulfilling their requirements, so that their valuable data/information can be
stored for a longer period with easy accessing and manipulation of the same. The
Required software and hardware are easily available and easy to work with.
As the new system will facilitate the process of booking appointments, treating the patient,
recording and saving the patient's cases, it will reduce the delay caused by manual work, in
addition to reducing errors.
AGENDA
Interview questions
Receptionist interview:
 What do you do first when you arrive?
 What does your current system look like?
 Is there any problem that you face on a daily basis?
 What would you like to add or change in your current system?
 How do you use the system? Is it easy to use?
Doctor and staff interview:
 Do you need to add or change components in the system?
 What is the dental clinic goal? Does the current system achieve the clinic goal?
 Is there any problem that you face daily?
 What are your working hours?
 How do you track the medical records?
 Do you keep track medicine supplies? If yes, how?

Interview transcript:
Receptionist interview:
 What do you do first when you arrive?
Prepare the ledger, open the Excel with the patients’ record, search for the follow-up
patients.
 What does your current system look like?
An Excel sheet containing the patients’ data for the day and the reservation is to come to the
clinic, pay and fill in the required data, and manually written files with payments are later
recorded in another Excel sheet
 Is there any problem that you face on a daily basis?
Yes, there is a delay and difficulty in first writing the data manually and then entering it into the
excel also when booking and follow-up. People quarrel because they arrived before the follow-
up patient and that they must enter first, so we made the reservation with first-come-first-
served.
 What would you like to add or change in your current system?
I would like to add the patient history of the case and a unique identification number for each
case to facilitate access to it, communicate and determine what is needed and add
improvements in the reservation so that patients do not rush and each patient enters on time
 How do you use the system? Is it easy to use?
I start by taking the patient’s personal information and writing it manually before entering it
into the excel personal information and then receiving the disclosure amount and then going
to inform the doctor and handing the patient’s data to the doctor’s assistant
Doctor and staff interview:
 Do you need to add or change components in the system?
 What is the dental clinic goal? Does the current system achieve the clinic goal?
 Is there any problem that you face daily?
 What are your working hours?
 How do you track the medical records?
 Do you keep track medicine supplies? If yes, how?

Chapter 1: Introduction
Dental Clinic is actually an organization, and any organization has a system, so in dental
clinic case it’s an organization that is responsible in providing a health medication and
treatment for all types of dental patients. Surely, everyday there are people that need to use
the dental clinic services. But how can clinic provide a faster and efficient services if they are
still using the traditional method on their daily operation? The traditional method means the
customers need to fill in their detail in registration form manually every time and the
information will only keep in files. After the registration, the files will be place in the rack
and this will cause problems like taking a longer time to retrieve the information, make
mistakes during writing or misplaced the files.
Nowadays, technology has changed many aspects of life and people’s daily life is becoming
indivisible from the network due to the development of Internet. With dental clinic system (or
management system), the process gets much faster and more efficient than traditional way.
Even though the dental clinic had a system, but they still do not use the application. It is
because there are facing several problems during process management. In our visit to Dr
Adham dental clinic they were still using paper and files as well as Excel.
This new system will replace the current system that is used in clinic and surely this system
will improve the clinic services and make their daily operation running smoothly. Patient
treatment module consist of the information about the tooth examination and record and list
of treatment that has done.
1.2 Objectives
The objectives of the project are to develop decision support system for dental clinic, to
improve part of record patient examination form and analysis the cause of tooth disease,
prevention, and treatment.
Our project aims to develop a Dental Clinic System (or management system) that can:
Provide monitoring of regular patient history, Generates online viewing services for patients.
Integrate an inventory system that can keep track of medicine or dental supplies.
2. Evaluate the usability of the system using the adopted survey instrument based on ISO
9000:2015 in terms of Effectiveness, Efficiency, Quality, Timeliness and Productivity.
1.3 Project Purpose

As proponents, our project aims to propose the Dental Clinic System designed to let the clinic
staff has a high efficiency management tools, computerized and systematic patient’s record,
and detail of treatment records. The system also provides appointment feature, which allow
staffs to view the appointment that already made by doctors.
1.4 Project Scope:
Our scope is to create a monitoring and inventory system. The system focuses on keeping patient
dental records, online viewing services and inventory of dental supplies. The system also generates
reports according to the needs of dentist and can view the previous and current patient records.
Dental Clinic System is a web-based system that enables the staff in Dr. Adham Mohamed Dental
Clinic to encode patients’ dental records regarding with their cases with the said clinic. The system is
designed for doctors and staff to serves as a tool to help them utilize the transaction, to organize the
patient’s record, and monitoring of clinic medicine supplies in inventory.

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Misr university for science and technology

System analysis and design IS321

Project idea: Dental clinic system \\ Project ID:

 What do you do first when you arrive?

 What does your current system look like?

 Is there any problem that you face on a daily basis?

 What would you like to add or change in your current system?

 How do you use the system? Is it easy to use?

Doctor and staff interview:

 Do you need to add or change components in the system?

 Is there any problem that you face daily?

 What are your working hours?

 How do you track the medical records?

 Do you keep track medicine supplies? If yes, how?

 What do you do first when you arrive?

 What does your current system look like?

 Is there any problem that you face on a daily basis?

 What would you like to add or change in your current system?

 How do you use the system? Is it easy to use?

 Do you need to add or change components in the system?

 Is there any problem that you face daily?

 What are your working hours?

 How do you track the medical records?

 Do you keep track medicine supplies? If yes, how?

1.3 Project Purpose

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