Ethiraj College For Women: (Autonomous), Chennai - 600 008
Ethiraj College For Women: (Autonomous), Chennai - 600 008
Ethiraj College For Women: (Autonomous), Chennai - 600 008
DEPARTMENT OF MBA
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SUMMER INTERNSHIP PROGRAMME
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Dr Mrs.D.GOMATHY, B.Sc, MBA, PGDLA, M.Phil, Ph.D.
Head of the Department,
Department of Master of Business Administration
Ethiraj College for Women,
Chennai- 600008.
CERTIFICATE
Date:
Dr. Mrs.D.Gomathy
(Head of the Department)
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DECLARATION
Date:
Place: Chennai
( ANUSHA.M)
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ACKNOWLEDGEMENT
First and foremost, I thank the Almighty god for showering his blessings upon
helping me throughout the project and in completing my work successfully.
I had finally completed this term paper with great enthusiasm and
determination, all the time spent on my project and discuss ideas as well to
make worth the time and effort spent on this internship. Last but not the least I
would also like to thank my parents and my friends who helped to complete this
internship.
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TABLE OF CONTENTS
CHAPTER CONTENTS PAGE NO.
1 SYNOPSIS 09
2 INTRODUCTION 11
3 INDUSTRY PROFILE 13
4 COMPANY PROFILE 15
5 THEORETICAL BACKGROUND 20
6 REVIEW OF LITERATURE 25
7 RESEARCH METHODOLOGY 29
9 FINDINGS 40
10 SUGGESTION 42
11 CONCLUSION 44
12 BIBLIOGRAPHY 45
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LIST OF CHARTS & TABLES
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SYNOPSIS
The human resources policies and procedures are regarded as the backbone of any
organization. These documents consists of all the details regarding the treatment,
which needs to be given to the employees in the organization and make provision of
assistance to the employees in acquiring an efficient understanding of the
organizational culture. The HR policies and procedures manual is compiled first and
thereafter an employee handbook is prepared in conjunction with the prevailing
policies and procedures as laid down in the earlier document. Such documents make
provision of clear description in terms of the benefits and incentives that need to be
given to the employees. Within the organization, it is necessary to ensure employees
implement their job duties in accordance to rules and policies and proper standards
need to be recognised within the working environment. In the case of occurrence of
issues, either on the part of the employers or employees, the HR manual is regarded
as one of the important sources to provide resolutions (HR Policies and Procedures
Manual, 2019).
The human resources, employed in various positions, such as, managers,
administrators, supervisors and so forth consult these documents from time to time,
before formulating procedures and orders. Through these documents, they are able
to acquire the details necessary in the effective implementation of organizational
policies and procedures to be followed. Furthermore, these documents can also
acquaint the employees in terms of the ways in which organizational policies and
procedures lead to progression and well-being. The employees may also generate
information in terms of ways such as, leaves sanction, different allowances,
insurance plans, anti-harassment rules, anti-drugs rules and so forth. The handbook
of the employees contain the information, pertaining to employment procedures of
the employees. The significance of HR policies and procedures is primarily
recognized in making provision of essential information to the employees, so they
are able to put into operation their job duties in an appropriate manner. In addition,
they are able to generate information in terms of departments, personnel,
organizational goals and so forth (HR Policies and Procedures Manual, 2019).
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Chapter- 1
INTRODUCTION
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INTRODUCTION
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Chapter-2
INDUSTRY PROFILE
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INDUSTRY PROFILE
In a modern context, the term 'IT' is commonly used to describe computers and
networks within a business environment. It refers to their applications in
generating, manipulating, storing, regaining, transmitting, handling, exchanging,
studying and securing all data or information in an electronic format IT is also
used as an umbrella term to cover television, telecommunication equipment,
software, commerce and the internet.
When thinking about IT you need to consider IT support within both your
personal and private life especially when it comes to the increasingly
sophisticated level of cyber crime we see every day. This is so that when you
are surfing the web on your computer or receiving an email, your personal and
business data is kept safe.
IT support also covers technical problems you may come across, ensuing you
are using the most up to date software and finding the best tools possible to
effectively complete tasks Humanity has been manipulating, storing, and
communicating information since the early Sumerians pioneered the written
word in ancient Mesopotamia, circa 3000 BC.
The term IT did not appear until the mid-20th century however when an influx
of early office technology appeared. The term was first published in the 958
Harvard Business Review when authors Harold J. Leavitt and Thomas C
Whistler said the new technology does not yet have a single established name
we shall call it Information Technology"
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IMPLICATIONS OF IT IN WORKPLACE:
No matter the size of a company, IT systems have had tangible and intangible
applications and implications across all areas of a business' operations.
Company communications, efficiency, mobility, culture have all been affected
by the introduction of information technology.
Businesses will either have an internal support team or outsource their IT to a
Managed Support Provider to manage their IT, ensuring they are working
effectively and fixing any problems that may arise.
COMMUNICATION:
EFFICIENCY:
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within 365 as an example, it allows your team to communicate and collaborate
in real-time, from anywhere at any time and on any device.
MOBILITY:
Aside from the mobility benefits to employees, a business can directly profit
from the movement brought about by IT. An organization can establish a global
presence very easily and at a fraction of the cost by ascertaining small offices in
several countries and keeping them connected by storing data in the Cloud.
They can also utilize modern functions such as video conferencing to enable
staff to communicate as if they were in the same room. IT enables for growth
and expansion, quickly, and brings even more benefits.
CULTURE:
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Chapter-3
COMPANY PROFILE
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COMPANY PROFILE:
ABOUT JAMNA AUTO INDUSTRIES:
I have worked as HR intern in JAMNA auto industries for the duration of one
month from 09-06-2021 to 09-07-2021.
Jamna Auto industries limited is India’s largest, and amongst world’s third
largest, manufacturer of tapered leaf springs and parabolic springs for
automobiles.
It has been a trusted and preferred supplier of Leaf and Parabolic Springs to all
major CV manufacturers for over 50 years.
The Company is fast expanding its presence in new-generation products, like air
suspension and lift axle. Jamna has been a pioneer in leaf and parabolic springs
in India.
The company has tied up with Ridewell Corporation of USA to bring the latest
technology in Air Suspension system to provide world class ride comfort for
buses.
The company sells springs under the "JAI" brand in the After Market and its
products command premium.
The Company's vision is to become a global leader in Automobile Suspension
Solutions.
The Company has entered into Technology Transfer and Technical Assistance
Agreement with Tinsley Bridge Limited, UK for transfer of Extralite Spring
Technology and Special Steel Technology to the Company.
The Company pursues a policy of continued technical excellence to deliver
high quality products, assemblies and services to customers.
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The Company's reflection on Quality Standards is the coveted recognition to
highest Quality Management System Standards for the Automotive Sector-
ISO/TS16949:2009 - ISO 9001:2008
The company has nine strategically located manufacturing facilities at
Yamuna Nagar, Malanpur, Jamshedpur, Pune, Chennai, Pillaipakkam, Hosure
and pant Nagar, Lucknow
The company pursues a policy of continued technical excellence to deliver
high quality products, assembles and service to customers.
Jamna Auto strives to enhance not only the efficiency of its operations, but
also the overall quality of its work environment and its contribution to society
as a whole.
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Chapter-4
THEORETICAL
FRAMEWORK
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THEORETICAL BACKGROUND:
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TYPES OF HUMAN RESOURCE POLICIES IN PRIVATE SECTOR
SPECIFIC
APPEALED
POLICIES
POLICIES
IMPOSED WRITTEN
POLICIES OR
IMPLICIT
ORIGINATED GENERAL PO
POLICIES POLICIES
ORIGINATED POLICIES:
These policies are established formally and deliberately by top management.
Senior executives initiate such policies to guide their subordinates.
APPEALED POLICIES:
These policies are formulated on requests of subordinates who want to know
how to handle some situations. The need for such a policy arises because the
particular case is not covered by the earlier policies.
IMPOSED POLICIES:
An organization accepts these polices due to pressure of external agencies like
government, trade association, trade union, etc for example the policy that
nobody below the age of fourteen years will be employed is adopted due to
factories Act.
GENERAL POLICIES:
These polices do not relate to any specific issue in particular. Rather than they
represent the basic philosophy and priorities of top management. For example
encouraging workers to participate in decision making at all levels is a general
policy.
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SPECIFIC POLICIES:
These polices relate to specific issue like staffing compensation, collective
bargaining, etc. All specific policies must conform to the broad pattern laid
down by the general policies.
PURPOSE OF HR POLICIES:
The establishment of policies can help an organization demonstrate, both internally
and externally, that it meets requirements for diversity, ethics and training as well as
its commitments in relation to regulation and corporate governance of its
employees. For example, in order to dismiss an employee in accordance with
employment law requirements, amongst other considerations, it will normally be
necessary to meet provisions within employment contracts and collective bargaining
agreements.[5] The establishment of an HR Policy which sets out obligations,
standards of behavior, and documents disciplinary procedures, is now the standard
approach to meeting these obligations. HR policies provide frameworks within
which consistent decisions are made and promote equity in the way in which people
are treated.[6]
HR policies can also be very effective at supporting and building the
desired organizational culture.[7][8] For example, recruitment and retention policies
might outline the way the organization values a flexible workforce, compensation
policies might support this by offering a 48/52 pay option where employees can
take an extra four weeks holidays per year and receive less pay across the year.
In actuality, policies and procedures serve a number of purposes:[9]
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5. They establish a basis for regularly reviewing possible changes
affecting employees.
6. They form a context for supervisor training programs and employee
orientation programs.
In developing HR policies, there should be clear and consistent statement of the
organization's policies regarding all conditions of employment and procedures for
their equal and fair implementation. In order to fulfill this objective, policies and
procedures should be:[10]
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Chapter-5
REVIEW OF LITERATURE
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ARTICLE
Name of the Author: Ronald J. Burke; Cary L. Cooper
Title: Reinventing Human Resources Management: Challenges of Hr policies
SOURCE: http://EzineArticles.com/?expert=Jerome_Balada
OBJECTIVE:
To study the influence to the directions on how Hr policies is done in any organization.
SUMMARY:
3) Assign who else will be involved in the recruitment and hiring process.
This can be a standing committee of leaders and managers or a separate group.
4) Come up with “organizational chart," the job descriptions, and the pay
scale and its different grades.
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5) The responsible person who is empowered to do recruitment and hiring
will have to identify the vacancies, or the jobs that have not been filled up, or
without incumbents.
6) The Chief HR Executive will decide how the vacancies will be filled up.
From the most critical positions that have to be filled up to the less critical one.
This can be done by using in-house recruitment or by posting an online or print
advertisement or by hiring a professional recruiter.
8) The recruiter will then have to start getting in touch with the tentative
shortlisted candidates by fixing a schedule for an initial interview with each one
of the candidates, or a group interview.
9) Conduct the initial interview. During the interview date, the candidates will
fill up application form if you have one to "get to know each other" the first
time with the purpose of feeling out each other if both parties can work
together in the organization.
10) The recruiter will then have to decide who among the candidates are
worth taking a more serious look by using certain tools like Psychological
testing
12) If nobody qualifies, or no one can be included in the shortlist, then the
recruiter can repeat step number "6," or study other recruitment options. Or
announce for referrals of applicants from other employees in the organization.
Or put on hold the recruitment process, and continue at a more appropriate
time.
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13) If there's a strong shortlist, the recruiter can proceed with the hiring process
with approval and finality by the. The CEO will make his / her decision
depending on the recommendations of the Chief HR executive and the
members of the group referred to in number "3"
14) Make a job offer. Confirm if the candidate will accept the offer. If there's a
negotiation on the compensation package, then this has to be clarified and
completed first. Have the hiree submit the required legal documents to be able
to start working with the organization. Agree on which date to start with the
job.
15) Make sure the desk or place of work has been cleaned out and ready for
the next employee a day or two before the start of employment. Prepare all the
tools, office supplies that will be used by the new hiree.
16) Announce the name and relevant job details of the new hired with the rest
of the organization to ensure that everyone has been told about changes that
may be brought about by the joining of anew hired.
17)Make sure you have someone to spend at least two hours with the new
hired on the first day of on the job. Or even spend lunch time or break time
with the new hired, as soon as possible. This can be either the direct
supervisor, or even one of the other employees of the organization. He /She
buddies up with the new hired to better explain about the culture of the
organization.
This article helps to understand the steps of HR policies and benefits that
would be helpful in making a company’s efficiency, development and profit.
It helps in assessing the employees for their integration & retention and also
influences the existing employees & the organization's performance.
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CHAPTER-6
RESEARCH METHODOLOGY
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RESEARCH METHODOLOGY:
Research Design:
Research design refers to the framework of market research methods and
techniques that are chosen by a researcher. The design that is chosen by the
researchers allow them to utilize the methods that are suitable for the study and
to set up their studies successfully in the future as well.
Research Type:
Descriptive research design is a type of research design that aims to obtain
information to systematically describe a phenomenon, situation, or population.
In descriptive studies, the research must be able to define clearly, where he/she
wants to measure and must find adequate methods for measuring it along with a
clear cut definition of population
Data Collection:
Data collection is defined as the procedure of collecting, measuring and
analyzing accurate insights for research using standard validated techniques. A
researcher can evaluate their hypothesis on the basis of collected data.
Primary Data:
Primary data is a type of data that is collected by researchers directly from main
sources through surveys and primary data are usually collected from the source
—where the data originally originates from and are regarded as the best kind of
data in research.
Secondary Data:
Secondary data is the data that has already been collected through primary
sources and made readily available for researchers to use for their own research.
Hence the necessary information is collected through the company websites.
Sampling Instruments:
The sampling Instruments used for this study is questionnaire, A questionnaire
is a research instrument consisting of a series of questions for the purpose of
gathering information from respondents. Questionnaires provide a relatively
cheap, quick and efficient way of obtaining large amounts of information from a
large sample of people.
Sample Size:
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Sample size refers to the number of participants or observations included in a
study. The Sample Size used in this study is 30.
Sampling Area:
The research conducted at the Statistical software solutions, Chennai.
Time Period:
The period of this study is 45 days.
Tool Used:
The tool used for this analysis is Percentage analysis.
Percentage Analysis:
It refers to a special kind of rates, percentage are used in making comparison
between two or more series of data. A percentage is used to determine
relationship between the series and presented pictorially by war of pie charts in
order to have better quality.
Formula:
Percentage = No of respondents × 100
Total no of respondents
Need of the study:
The need of the study is to analyze the recruitment and selection process in
Alobin Technologies,Chennai. The need of this study to review the recruitment
process and overall employee performance ,to find out the effectiveness of the
recruitment process at the Alobin technologies and to know about the various
methodology of recruitment procedures and employee performance. This study
helps in finding out the feedback of the employees about their performance &
recruitment process followed in the organization.
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CHAPTER-7
DATA ANALYSIS AND INTREPRETATION
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DATA ANALYSIS AN D INTREPRETATION
PERSENTAGE ANALYISIS:
CHART 7.1 showing gender of respondents:
INTERPRETATION:
From the above table, it can be inferred that 75.8 % of the respondents are Male
and 24.2% of the respondents are female
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Table 7.2 showing age group of respondents:
S.NO PARTICULARS TOTAL NO.OF PERCENTAGE
RESPONDANTS
1. 20-30 33 78.8
2. 31-40 18.2
3. 41-50 3
50 above -
INTERPRETATION:
From the above table, it can be inferred that 78.8 % of the respondents are at the
age group of 20-30 and 18.2% of the respondents are at the age group of 31-40
and 3% are at the gae group of 41-50.
INTERPRETATION:
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From the above table, it can be inferred that 81.8% of the respondents are below
5 years of experience and 18.2% of the respondents are between 5-10 years of
experience.
CHART 7.4 showing the respondents for the define position, candidate’s
specifications in the recruitment process.
TABLE : 7.4 showing the respondents for the define position, candidate’s
specifications in the recruitment process.
INTERPRETATION:
From the above table, it can be inferred that 96.7% of the respondents have
answered yes for the defining candidate position, requirements in the
recruitment process and 3.2% for answering it as no for the define candidate
position, requirements in the recruitment process.
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TABLE: 7.5 showing rate of interest given to the HR department’s
performance in recruitment and selection
INTERPRETATION:
From the above table, it can be inferred that 60.6% of the respondents have
agreed that rate of interest given to the HR department’s performance in
recruitment and selection is adequate and 39.4% has given excellent for it.
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TABLE: 7.6 showing whether HR provides an adequate pool of quality
applicants.
INTERPRETATION:
From the above table, it can be inferred that 63.6% of the respondents have
said yes and 36.4% have said no, that whether the hr is provides an adequate
pool of quality applicants.
INTERPRETATION:
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From the above table, it can be inferred that 66.7% of the respondents have said
yes and 33.3% have said no, that the organization do proper Job Analysis
before Selection Process begins.
CHART 7.8 showing whether the Job Responsibilities and Job Description
are clearly defined to the candidates appearing for selection process.
TABLE: 7.8 showing whether the Job Responsibilities and Job Description
are clearly defined to the candidates appearing for selection process.
INTERPRETATION:
From the above table, it can be inferred that 63.6% of the respondents have said
yes and 36.4% have said no, that the Job Responsibilities and Job Description
are clearly defined to the candidates appearing for selection process.
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TABLE: 7.9 showing whether the organization prefers referred candidates.
S.NO PARTICULARS TOTAL NO.OF PERCENTAGE
RESPONDANTS
1. yes 33 66.7
2. no 33.3
INTERPRETATION:
From the above table, it can be inferred that 66.6% of the respondents have said
yes and 33.3% have said no, whether the organization prefers referred
candidates.
INTERPRETATION:
From the above table, it can be inferred that 57.6% of the respondents have said
yes and 42.4% have said no that whether the organization do employee
verification before and after selection.
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CHAPTER-8
FINDINGS
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FINDINGS:
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CHAPTER 09
SUGGESTIONS
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SUGGESTIONS:
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CHAPTER 10
CONCLUSION
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CONCLUSION
HR policies and procedures are regarded as formal commitments that are focused
upon the ways in which employers deal with the employees. Within the
organizational structure, the members are assigned various job duties in accordance
to their educational qualifications, competencies and aptitude. It is apparent that
they need to generate adequate information in terms of implementation of job duties
satisfactorily. Apart from this, it is vital for them to acquire information in terms of
HR policies and procedures as well. Through these HR policies and procedures, the
members of the organization obtain proper guidance and direction. Within the
course of time, changes take place in HR policies and procedures. The various types
of human resources policies are, at-will employment, anti-harassment and non-
discrimination, employment classifications, leave and time off benefits, meals and
breaks, timekeeping and pay, safety and health, employee conduct, attendance and
punctuality, hiring forms, use of technologies and materials, handbook
acknowledgements, performance and discipline, management of resources, conflict
resolution methods and organizational expenses.
The areas in which HR policies and procedures are implemented within the
organization are, recruitment and selection, employment, training and development,
labour welfare, transfer and promotion, worker’s compensation, integration and
human relations, work management, performance appraisal, and administration.
Bringing about effective growth and development of the organization, satisfying
customer demands, enhancing its reputation within the marketplace are some of the
objectives of the organization. All the members of the organization are required to
dedicate themselves wholeheartedly towards the achievement of desired goals and
objectives. Therefore, in order to carry out their tasks and activities in a satisfactory
manner, it is necessary to upgrade their knowledge in terms of modern and
innovative methods as well as HR policies and procedures. The members of the
organization need to work in collaboration with each other in order to augment their
understanding and modifying HR policies and procedures. Finally, it can be stated
that they need to be beneficial to the members and organization as a whole.
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BIBLIOGRAPHY:
A QUALITATIVE STUDY ON HR POLICIES AND BENEFITS OF
JAMNA AUTO INDUSTRIES- DEEPAK
SOURCE: http://EzineArticles.com/?expert=Jerome_Balada
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