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Business Communication Objective Set 9

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Business Communication Objective


Set 9
Study and prepare Business Communication Objective Set 9 for your online
assignments and/or exam.
1

1. The handshake that conveys conBdence is

a. Limp

b. Firm

c. Loose

d. Double

Answer: b. Firm

Q2. The whole concept of achieving success begins with how you ______

a. Behave
:
b. Think

c. Work

d. All of the above

Answer: d. All of the above

Q3. The ________ body of the presentation should be broken into short and clear
units

a. Main

b. Middle

c. Upper

d. Lower

Answer: a. Main

Q4. The following is (are) the most eSective ways of communication.

a. Verbal

b. Non verbal

c. Written

d. All of the above

Answer: c. Written

Q5. The _____ of business letter is called layout.

a. Body

b. Content

c. Pattern

d. All of the above

Answer: c. Pattern

Q6. Goals help us to ________

a. Communicate
:
b. Success

c. Work

d. Motivate

Answer: a. Communicate

Q7. Good communication matters in business because ________.

a. everyone communicates for a living

b. it’s impossible to work in an o\ce setting without communicating by writing


or orally

c. it re]ects who you are professionally

d. all of the above

Answer: d. all of the above

Q8. What type of software would a writer use to produce a slide show for a
meeting?

a. Database application

b. Presentational application

c. Spreadsheet application

d. Personal information application

Answer: b. Presentational application

Q9. Which of following is a true stsement about e-mail?

a. E-mail changes only the message.

b. E-mail changes only the way the message is delivered.

c. E-mail changes both the way the message is delivered and the message.

d. Email does not change the way the message is delivered and the message

Answer: c. E-mail changes both the way the message is delivered and the
message.
:
Q10. All memo headings should contain the following:

a. MEMO TO, DIVISION, DATE, FROM.

b. DATE, REFERENCE, FROM, FLOOR.

c. DATE, MEMO TO, FROM, PHONE

d. All the above

Answer: d. All the above

Q11. Organizations hiring hundreds of new employees every year must adopt
amore —– towards the recruiting process.

a. systematic approach

b. organizational approach

b. direct approach

d. indirect approach

Answer: a. systematic approach

Q12. An eSective oral presentation process follows _____ steps.

a. 3

b. 4

c. 5

d. 6

Answer: a. 3

Q13. Collection letter should be written with the assumption that most of the
people will:

a. Pay

b. Ignore

c. Not pay

d. Delay
:
Answer: a. Pay

Q14. One of the fastest ways to ensure your career success is to

a. learn how to design web pages

b. post a persuasive resume online

c develop excellent communication skill

d. invite your boss out to lunch periodically

Answer: c develop excellent communication skill

Q15. ESective communication can ONLY be achieved when:

a. The audience is understood

b. Feedback is encouraged

c. Thoughts are organized

d. All the above

Answer: d. All the above

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