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Discussion Questions and Activities

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Discussion Questions and Activities

Discussion Questions

1.Compare and contrast a four Ps approach to marketing versus the value


approach (creating, communicating, and delivering value). What would you
expect to be the same and what would you expect to be different between
two companies that apply one or the other approach?
2. Assume you are about to graduate. How would you apply marketing
principles to your job search? In what ways would you be able to create,
communicate, and deliver value as a potential employee, and what would
that value be, exactly? How would you prove that you can deliver that value?
3. Is marketing always appropriate for political candidates? Why or why not?
4. How do the activities of marketing for value fulfill the marketing concept for
the market-oriented organization?
5. This chapter introduces the personal value equation. How does that concept
apply to people who buy for the government or for a business or for your
university? How does that concept apply when organizations are engaged in
social marketing?
6. This chapter addresses several reasons why marketing is an important area
of study. Should marketing be required for all college students, no matter
their major? Why or why not?
7. Of the four marketing functions, where does it look like most of the jobs are?
What are the specific positions? How are the other marketing functions
conducted through those job positions, even though in a smaller way?
8. Why is service-dominant logic important?
9. What is the difference between a need and a want? How do marketers create
wants? Provide several examples.
10. The marketing concept emphasizes satisfying customer needs and wants.
How does marketing satisfy your needs as a college student? Are certain
aspects of your life influenced more heavily by marketing than others?
Provide examples.
11. A company’s offering represents the bundling of the tangible good, the
intangible service, and the price. Describe the specific elements of the
offering for an airline carrier, a realtor, a restaurant, and an online auction
site.
12. The value of a product offering is determined by the customer and varies
accordingly. How does a retailer like Walmart deliver value differently than
Banana Republic?
13. Explain how Apple employed the marketing concept in designing,
promoting, and supplying the iPhone. Identify the key benefit(s) for
consumers relative to comparable competitive offerings.
Activities

1.One of your friends is contemplating opening a coffee shop near your college
campus. She seeks your advice about size of the prospective customer base
and how to market the business according to the four Ps. What strategies
can you share with your friend to assist in launching the business?
2. You are considering working for United Way upon graduation. Explain how
the marketing goals, strategies, and markets for the nonprofit differ from a
for-profit organization.
3. Think about the last time you ate at McDonald’s. Evaluate your experience
using the personal value equation.
4. Marketing benefits organizations, customers, and society. Explain how an
organization like DuPont benefits the community in which it operates as
well as society at large.

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