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What?: Toolbox Talks - 07. Be A Good Neighbour
What?: Toolbox Talks - 07. Be A Good Neighbour
Many in the local community will regard the start of construction work in their neighbourhood with great
concern. The public are often afraid that construction work will bring noise, dust, road clo¬sures, increased
heavy road traffic and disruption to normal life.
Being a good neighbour means all those involved in a construction project acting with consideration for all
those who live and work in the area surrounding the construction site to minimise their inconvenience.
WHY?
Public image Being a good neighbour creates a positive image of the industry.
Avoid programme delays If neighbours complain to their Local Authorities about dust or noise
nuisance caused, the Local Authority can impose conditions and restrictions on working, which can lead
to delays.
Avoid prosecution If any problems being caused by dust or noise are not satisfactorily resolved the
Local Authority can prosecute those responsible.
Reduce costs If good relations can be established with neighbours, many issues such as access to
site, material deliveries and working hours can be improved through friendly negotiation.
DO DON’T
Be polite and considerate to members of the public 🗴 DON‟T obstruct vehicle accesses or
at all times driveways to neighbouring properties
Take accurate notice of any complaint made by a
neighbor and pass it on to your line manager 🗴 DON‟T obstruct public rights of way such
as pavements, footpaths, bridleways
Only use approved routes to access the site
Use only designated parking areas, if they are 🗴 DON‟T drag mud onto the roads outside
provided otherwise always park vehicles with the site - make sure vehicle wheels are
consideration for the needs of others clean before leaving
Keep dust and noise to a minimum 🗴 DON‟T trespass on neighbour‟s land
Always close any noise reducing engine covers
while plant is in use
🗴 DON‟T leave engines running unnecessarily
Direct site lighting and task lighting away from 🗴 DON‟T shout on site or have noisy radios on
neighbouring properties
Tell your line manager if rubbish bins or skips are full 🗴 DON‟T shout or whistle at passers-by
or nearly full
Notify your line manager immediately if you find any
🗴 DON‟T drop litter or leave sites untidy
flytipped waste in the area 🗴 DON‟T leave gates to the site open