A hotel reservation was made over the phone for a 5 day stay in April. The guest booked a premier room under the name Divine Grace Aquino, paying with a credit card ending in 5432 expiring in 2025. Bianca confirmed the booking details and said a confirmation letter would be sent.
A hotel reservation was made over the phone for a 5 day stay in April. The guest booked a premier room under the name Divine Grace Aquino, paying with a credit card ending in 5432 expiring in 2025. Bianca confirmed the booking details and said a confirmation letter would be sent.
A hotel reservation was made over the phone for a 5 day stay in April. The guest booked a premier room under the name Divine Grace Aquino, paying with a credit card ending in 5432 expiring in 2025. Bianca confirmed the booking details and said a confirmation letter would be sent.
A hotel reservation was made over the phone for a 5 day stay in April. The guest booked a premier room under the name Divine Grace Aquino, paying with a credit card ending in 5432 expiring in 2025. Bianca confirmed the booking details and said a confirmation letter would be sent.
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Bianca: Thank you for calling Star Plaza hotel Dagupan!
This is Bianca speaking from the
reservations. How can I help you? Divine: Yes, I would like to reserve a room for 1 please Bianca: Before we proceed to the reservation process, may I know who is in the line? Divine: Divine grace Aquino Bianca: May I know which date you would like to make your reservation? Divine: On the 20th until 24th of April Bianca: So that will be a 5D/4N stay, ma’am. may I know your preferred room? Divine: well, a premier room with AC and other facilities at least. Bianca: sure, ma’am! So, we will be having you in the premier room on April 20 to 24. And now may I please have your details, ma’am? Your address, please? Divine: ahm I live in San Andres balungao pangasinan Bianca: how about your contact number, ma’am? Divine: its 09060224371 Bianca: ma’am, how would you like to settle your accounts? Divine: can I know your mode of payments? Bianca: So, we accept payment through cash, credit cards, debit cards, online payments, or online banking ma’am. Divine: I just go to credit cards Bianca: Sure ma’am, credit cards... and the credit card number, may I have it ma’am? Divine: Its 5432 Bianca: How about the expiry date ma’am? Divine: It expires on June 2025 Bianca: And the card holder ma’am? Divine: Divine grace Aquino Bianca: Okay, ma’am. Do you have any special requests? Divine: None Bianca: Okay, ma’am! We to guarantee your booking for 1 under your name, divine grace Aquino, staying for 5D/4N in our premier room on April 20 to 24. Divine: Yes Bianca: Your account is 50,500. To be settled via credit card name under divine grace Aquino, expiring on June 2025. The credit card number is 5432. And for your detail's ma’am. Your address is San Andres balungao Pangasinan. Your contact number is 09060224371. Did I get everything correct, ma’am? Divine: Yes, that is all correct Bianca: Thank you ma’am! We have guaranteed your booking at our hotel. And may I also remind that the check in time is 2pm, and the checkout time is 12nn the following date. We will be sending your letter of confirmation after this call. Divine: Okay thank you! Bianca: Thank you for choosing Star Plaza hotel Dagupan! See you on the 20 th of April. Divine: Thank you! Bianca: Thank you ma’am!
