Gary - Design Resume
Gary - Design Resume
Gary - Design Resume
Innovative, result-oriented and certified in AWS Cloud Practitioner and AWS Developer Associate with 5+
years of experience as reliable Manager demonstrating high level of ownership and initiative. Quick and
effective at decision-making and learning skills while maintaining excellent customer service throughout
sales experience. Decisive leader with good planning and organizational skills. Motivational leader and
organizational problem-solver with advanced supervisory, team building and customer service skills.
Experience stepping into roles and quickly making positive changes to drive company success. Focused on
using training, monitoring and morale-building techniques to maximize employee engagement and
performance. Proficient experience in coding on various AWS services like Cloud Formation Templates,
Cloud Watch, Cloud Trail, encryption, logging and Lambda.
CORE COMPETENCIES
Expert knowledge of cloud infrastructure services (OpenStack, Docker, Cloud Foundry, AWS)
Gary Payne
Experience with Cloud based hosting solutions (AWS-EC2/S3, Azure, Google Cloud).
Possesses exceptional work ethic and desire achieve the company’s expectations.
Successful in fast-paced, deadline-driven environments and team development expertise.
CONTACT Dedicated to working closely with front-line employees to maximize productivity and optimize
procedures.
Canton, TX 75103 Adept at planning and managing innovations to existing processes, implementing new processes and
installing equipment.
C: 903-275-6271 Superb analytical and problem-solving skills leveraged to proactively improve customer service
processes and garner stellar customer approval scores.
stevenp4316@gmail.com Ability to understand business requirements and translate them into technical requirements.
Impressive numerical and analytical abilities to achieve the Clients requirements.
Flexible, reliable, responsible, and hard-working developer possesses team working skills and
SKILLS adaptable to all challenging situations.
Strong computer skills including use of e-mail, Excel, Word, AMS360 and Internet Applications.
Data Management
Application Configuration EDUCATION
Quality Assurance Mabank High School 05/2020
Critical Thinking Mabank, TX
Problem Solving High School Diploma
Team Work
Technical Support
PROFESSIONAL EXPERIENCE
Organizational Assistant Account Manager 03/2021 - Present
Collaborative Manager Brightline Dealer Advisors
Provide superior customer service and work quality while demonstrating attention to detail, flexibility
Servsafe Manager
and innovation in resolving problems.
Skilled Manager Select accomplishments: Consistently exceed sales goals and increased revenue from existing client
Servsafe Manager Certified base by expertly promoting new applications and services.
Effective Time Manager Deliver optimal customer service to increase retention rates and overall revenue.
Initiate new contract with Dealer, which included selling wired products, Account Management.
Manager Coaching and Training
Solid history balancing team performance, customer service targets and business objectives.
Server Deployment Maintain individual book of business while assisting account managers as needed.
Profit and Loss Accountability Review client accounting history, responded to accounting inquiries, and corrected account
Sustainable Business Models discrepancies including assisting in collections on past due accounts.
Communication and Interpersonal Collaborate with Product Management teams to identify great services that we can develop to solve
real problems for our customers
Client-Focused Service
Data Analysis Taco Bell - Manager 10/2018 – 02/2021
Canton, TX
Customer Service
Studied existing procedures and policies to offer optimal leadership to employees and Food prep
Project Invoicing and Finance operations when standing in for absent managers.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve
LANGUAGE bottom-line profitability.
Welcomed and encouraged feedback from customers to implement in-store operational changes.
Supervised supplier operations to verify quality, delivery schedule and conformance to contract
English - Fluent
specifications.
Evaluated store performance by receiving, analyzing and incorporating feedback from store
CERTIFICATES inspections to implement action plans for improvements.
Encouraged employee safety awareness based on understanding of regulatory mandates and
AWS Cloud Practitioner organizational best practices.
AWS Developer Associate Upheld ongoing system for development, recruitment, recognition and retention of store crew and
management.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Dispensed tasks to associates to fit skill levels and maximize team performance.
Performed Administrator functions such as user management, profile configuration, data management, etc.