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Public Administration in South Asia: India, Bangladesh, and Pakistan
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EDITOR-IN-CHIEF
DAVID H. ROSENBLOOM
Distinguished Professor of Public Administration
American University, Washington, DC
Founding Editor
JACK RABIN
Available Electronically
PublicADMINISTRATIONnetBASE
http://www.crcnetbase.com/page/public_administration_ebooks
PUBLIC
ADMINISTRATION
IN SOUTH ASIA
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Edited by
MEGHNA SABHARWAL AND EVAN M. BERMAN
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CRC Press
Taylor & Francis Group
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—Meghna
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Contents
Acknowledgments.................................................................................................................ix
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Section I INDIA
2 History and Context of Public Administration in India.............................................29
RAM KUMAR MISHRA
9 e-Government in India..............................................................................................173
MOHAMMED BADRUL ALAM
Section II BANGLADESH
10 History and Context of Public Administration in Bangladesh.................................195
MOHAMMAD MOHABBAT KHAN
vii
viii ◾ Contents
Section III PAKISTAN
18 History and Context of Public Administration in Pakistan.....................................371
MUNEER AHMAD
Index................................................................................................................................. 487
Acknowledgments
A book like this is possible only by the most sincere dedication of the authors and others who
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believe in its purpose. For authors, their reward is the chance to tell their part of the story of
public administration in South Asia. The editors and production staff have the honor of helping
them do so. As editors, we especially want to thank all contributors for their material that was
freely given in every sense of the word. We also want to thank Lara Zoble (Taylor & Francis) for
her unwavering support to this project. Yes, it did take an extra year. We also thank an untold
number of people who made it possible for us to work on this book through their support. Our
employers (National Chengchi University and the University of Texas at Dallas) as well as sup-
port staff (Angel Li) made it possible for us to do this work. We thank our assistants (Ian Chen
and Imane Hijal Moghrabi), who often helped on other works, which allowed us to work on this
project. We thank our colleague (Jeannine Relly) and former teachers, and especially our spouses,
Dira Berman and Nikhil Gupta, whose understanding and support were essential as we worked
on this book. No one is an island, neither us nor the countries that are studied here. We deeply
appreciate the contributions of all.
—The Editors
ix
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Introduction: Comments
on Purpose and Method
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This book provides a comprehensive overview of public administration (PA) in South Asia. It
provides an in-depth examination of its objectives, processes, and achievements in four major
countries: India, Pakistan, Bangladesh, and Sri Lanka. It was developed to serve the needs of
policymakers, policy analysts, public managers, professors, students, and all others who desire
a broad and accurate account of PA by some of the best experts in these countries. It provides
an accurate description and discussion of observed conditions. It is no exaggeration to state that
nowhere else will readers find such a comparative and authoritative treatment, a one-stop shop-
ping, on PA in South Asia today.
About one-fifth of the human population lives in South Asia, and people in this region are
connected and interact with others all over the world. However, little is known about the PA that
underlies so many of its problems and achievements. South Asia is a contrast of enormous social
problems, juxtaposed on the economic success of a growing middle class and wealthy business
elite. People from inside and outside the region benefit from understanding ways in which its PA
contributes to these problems and successes. Specifically, this book focuses on the machinery of
government, highlighting the operation and capacity of its PA for contribution. Specifically, it
discusses matters such as:
We believe that this is essential knowledge for anyone interested in understanding the sphere
of public action in South Asia. This book is the third parallel volume to examine PA in Asia.
xi
xii ◾ Introduction: Comments on Purpose and Method
The first is Public Administration in East Asia: Mainland China, Japan, South Korea and Taiwan
(2010), and the second is Public Administration in Southeast Asia: Thailand, Malaysia, Hong Kong,
The Philippines, and Macao (2011). All three books are organized in parallel sections that dis-
cuss similar topics of these countries/administrative regions. When read in conjunction with the
first book, readers can engage in comparative analysis that involves India, Pakistan, Bangladesh,
Sri Lanka, Thailand, the Philippines, Malaysia, Hong Kong, Macao, Mainland China, Japan,
South Korea, and Taiwan. These two volumes provide the essential one-stop shopping for PA in
East and Southeast Asia.
This book also has several distinctive features that we think readers will value. First, this
account is written by those of the region, not by those outside it. The advantage of getting the
insider perspective and viewpoint is self-evident. Second, the authors are all experts in their fields,
having published many journals and books in the discipline. We encourage readers to consider
their brief biographies in About the Authors, found in the opening pages. Third, authors were
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asked to cover both essentials as well as advanced points in their chapters. Fourth, each chapter
contains useful resources to pursue further interest in specific, in-depth matters. Fifth, authors
were given broad leeway and discretion to discuss whatever they felt were the most important
topics for others outside South Asia to know about. They could also discuss additional topics. By
doing so, we encourage the use of concepts or perspectives that are different from or distinctive
to their area.
The selection of topics within each country or administrative region is guided by disciplinary
interests and the possibility of using material in PA education. Indeed, while this is no textbook,
most chapters are useful in coursework, such as those on public policy, ethics, civil service reform,
performance management (administrative reform), and e-government. Indeed, nowhere will pro-
fessors find a better collection of chapters for bringing an international orientation to their courses,
whether they are outside the region or inside it. We think the overview chapter will be very helpful
as well, providing a basic overview of PA in South Asia.
The nature of any detailed examination requires inevitable tradeoff between breadth (coun-
tries) and depth (topics); it is inherent to a project such as this. The selection is also based on the
availability of scholarship and experts in each field who can write at global standards. Significant
capacity limitations exist in the region, including with regard to scholarship in PA, which is
sometimes not as developed as one might expect. Comprehensive coverage is possible for India,
Pakistan, and Bangladesh, albeit with some caveats. For example, it was not possible for us to
obtain chapters on e-government and right to information in Pakistan, nor was it possible to
obtain a chapter on intergovernmental relations in Bangladesh, which has a strongly unitary state.
From Sri Lanka, only a single overview chapter was possible, and even that was not possible from
Nepal, despite our best authors. The introduction from Pakistan is an overview chapter as well,
and it was only in the last moment that some chapters on Pakistan became available. We are really
pushing the frontier of capabilities and knowledge in South Asia.
Finally, the editors are themselves a snapshot of globalization in the field. One is of the region,
completing much of her education there and seeking a PhD in the United States; she is now pro-
fessor at the University of Texas at Dallas. The other was born in the United States but grew up
in Europe. He received a PhD in the United States and completed an entire career there; now he
is the director of the International PhD Program in Asia-Pacific Studies at National Chengchi
University in Taiwan, a leading university for the social sciences and humanities. Such cross-
cultural experiences are increasingly common today, and they help bring perspective. Western-
approach concepts are significantly culturally and contextually embedded and do not always find
the same expression in South Asia. We used our scholarly experience and editorial discretion to
Introduction: Comments on Purpose and Method ◾ xiii
help avoid misinterpretation and confusion, to ensure that local nuances are clearly identified, and
to ensure that writing styles meet global expectations for easy and smooth reading. We carefully
tried to convey the meanings and intentions of the authors.
The Approach
Considerable care was used in developing the methods for this book. A project like this requires
many choices, much more than “slapping chapters together and putting them between book cov-
ers.” All comparative works require guidance be given to authors so that chapters are comparable.
A balance is needed between giving too much guidance, thereby stifling interesting insights and
preventing authors from articulating that which may be unique to their setting, and too little
guidance, which might result in little more than a collection of interesting but unrelated facts.
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This task was addressed and described in the first volume, Public Administration in East Asia:
Mainland China, Japan, South Korea and Taiwan, where area coordinators decided to provide a
scope of general topics that constitute essential as well as specific concerns that are relevant to a
modern, international audience. Such an approach increases the likelihood of relevance, provides
a context for prioritizing, and, within that, great leeway for authors to discuss whatever they felt
constituted the basic understandings about their topic. In comparative studies, such an approach
is not uncommon.
A list of topics for this volume was developed in consultation with authors from South Asia,
building on the above experience. The context of South Asia did not make the use of country
coordinators practical, and the editors provided such coordination themselves. A very detailed
outline was developed, as shown in Table I.1, and provided to all authors of the book, as the de
facto chapter outlines that provided the basis for comparison. Authors were expected to write
about these topics concerning their country. Within these topics, they had absolute freedom,
and they were encouraged to supplement these outlines by adding whatever else was deemed
relevant.
Considerable care was also given to matters of quality control. Authors were selected based
on their expertise and reputation in their chosen subject in their home countries. All manuscripts
went through a multistage development and review process. In the first review, detailed outlines
were reviewed by the editors for coverage (scope), currency, and objectivity, to ensure coverage that
would allow for cross-analysis later. Based on this, some further refinement of the chapter guide-
lines occurred as well. In the second review, the editors reviewed completed manuscripts for con-
tent, balance, examples, and all other matters that make for useful chapters, including language,
format, and structure of the chapters to maximize readability and facilitate comparison; between
3 hours and 3 days were spent on each manuscript. The chapters were sent back to the authors
for final changes and review. In the third review, copyeditors of Taylor & Francis fine-tuned the
language and made it suitable for publication. The result is this book.
We hope this book increases familiarity with PA in South Asia and also plays a useful role in
integrating our world just a little bit more. Readers should feel free to contact the authors, all of
whom have email addresses that can be found on the Internet.
• Emerging issues in PA
b. PA Education
• Current state of PA education (number of universities offering PA courses;
disciplinary identity)
• Role of PA education in training public sector employees
• Future of PA education
5. Freedom of Information
• Historical context under which freedom of information laws are passed
• Improving access and transparency through freedom of information laws
• Challenges and opportunities—resources, implementation, innovations, training
and education (government to citizen)
• Bureaucratic decision making—accountability, audits, and so on
• Examples of cases
6. Administrative Reforms
• Brief overview of history of performance management reforms. Include discussion
on relevant laws and legal framework
• Drivers and sources of reforms, levels of reform (system, agency, program or policy,
team, individual), major tools
• Performance management reforms during the last 10 years in detail; provide examples;
could include financial and economic reforms
• Outcomes of reforms—cases, systematic evaluation, challenges/failures
• Examples of cases unique to the administrative system
(Continued)
xvi ◾ Introduction: Comments on Purpose and Method
Muneer Ahmad is director at the Centre for Policy and Environment at the Lahore School of
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Economics (LSE). He is also the editor of the Lahore Journal of Policy Studies, published by LSE.
He has taught public administration at the Punjab University; the Civil Services Academy, Lahore,
Pakistan; Maiduguri University, Nigeria; and Western Michigan University, USA. He spent a year
as a visiting research fellow at Columbia University in New York and served as a member of the
Presidential Commission on Reorganization of Civil Services (1978). He has p ublished in local
and international publications. His best-known publication is The Civil Servant in Pakistan (1964),
published by Oxford University Press. His areas of interest are comparative administration,
politics of third world countries, and civil service and public sector reform.
Mohammed Badrul Alam earned his PhD from Cornell University, New York, USA. He has
taught for more than three decades in the United States, Japan, and India at various educational
institutions. Since January 2006, Dr. Alam has been a professor at the Department of Political
Science at Jamia Millia Islamia University, New Delhi, India. He has authored several books, as
well as numerous articles, monographs, and book reviews published in international journals. He
has received several prestigious awards, including a Fulbright fellowship, Shastri Canadian for-
eign ministry award, German Academic Exchange Service (DAAD) fellowship, Salzburg Global
fellowship, and Baden-Wurttemberg fellowship, and he was a visiting scholar at the East–West
Center, among other establishments.
Quamrul Alam is a senior lecturer in the Department of Management, Faculty of Business and
Economics, Monash University, Australia. He received his PhD in development administration
from Flinders University in South Australia and an MA in economics from Manchester University
in the United Kingdom. His research interests are public administration, public governance,
public–private partnership, globalization and internationalization of Australian business, corpo-
rate social responsibility, and social capital and supply chain performance. He has published a rticles
in Public Administration and Development, Public Management Review, International Journal of
Public Sector Management, South Asia, and International Review of Administrative Sciences.
xvii
xviii ◾ About the Authors
He was a senior Fulbright scholar affiliated with North Dakota State University, USA. He was
visiting professor to various universities, including Bergen University, Norway; the University of
Tampere, Finland; and Dar es Salaam University, Tanzania. His areas of academic specializa-
tion include public administration, policy analysis, governance, development management, and
research methodology. He has worked as a consultant to different international organizations
such as the United Nations Development Programme (UNDP), World Bank, Asian Development
Bank (ADB), United States Agency for International Development (USAID), and Department for
International Development (DFID), among others. His recent publications include Government
and Development—Bangladesh and Regional Experiences (2006), Essentials of Social Research (2010),
and Understanding Public Policy and Governance in Bangladesh (with Ishtiaq Jamil and others)
(2011).
Muhammad Amjad is the coordinator of the MS/PhD program at the Institute of Administrative
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Sciences (IAS) since 2004. His PhD is in public administration from Syracuse University, USA.
He joined the IAS as member of doctoral faculty after retiring from the Civil Services of Pakistan.
During his illustrious civil services career, he held key positions in government and autonomous
bodies, such as director general of Civil Services Academy, director general of National Institute of
Public Administration, and chairman, Ghee Corporation of Pakistan. At IAS, he teaches MPhil/
PhD courses and supervises MPhil/PhD thesis. His area of expertise is public finance. He has
published a book on Pakistan in his area of expertise.
Dolly Arora is a professor of political science at the Indian Institute of Public Administration,
New Delhi. Prior to this, she was with the University of Delhi. She has published widely in
national and international journals and has written books on governance, public policy, and
reform issues. Her books include Political Economy of WTO Regime: Some Aspects of Globalisation
and Governance (coauthored) and Social Sector Development: From Outlays to Outcomes. She has
also undertaken several research and consultancy projects, including policy and program evalua-
tion studies for the Indian government. Her current research interests include reforms, democracy,
and sustainable development.
Rumki Basu is a professor in the Department of Political Science at Jamia Millia University,
New Delhi, India. She has published 9 books and 32 articles on issues of public policy and
governance, international organization, and the political economy of development in India. She
has presented papers at the World Congress of Political Science in Berlin (1994), Seoul (1997),
Santiago (2009), and Madrid (2012) and has participated in international workshops in the Asia-
Pacific region. She has received the Indian Council of Social Science Research Teacher Fellowship
Award. Her important works include Economic Liberalization and Poverty Alleviation: Social Sector
Expenditures and Centre State Relations (2000), Public Administration: Concepts and Theories—New
Edition (2007), Globalization and the Changing Role of the State (edited) (2008), Governance and
Human Capital: The 21st Century Agenda (co-edited) (2011), and International Politics: Concepts,
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Nasira Jabeen is director of the Institute of Administrative Sciences at Punjab University. She
received her PhD from the University of Stirling, UK, and Master of Public Administration
(MPA) from the University of Southern California, USA. She completed her postdoctoral fel-
lowship at the Institute of South Asia, University of Texas, Austin, USA, with a focus on local
governance and gender. She was appointed professor of the Prince Clause Chair, jointly hosted
by the Utrecht University and the Institute of Social Studies, the Netherlands, in 2006–2007.
She has published her research work in international and national journals in the area of gov-
ernance and public management with special focus on civil service, local governance, human
resource management, and gender. She has contributed toward teaching public management at
the Civil Services Academy, Lahore, Pakistan, and the National Institute of Management (NIM)
in Lahore, Karachi, and Quetta. She has worked as Human Resources Development (HRD)
consultant for Canadian International Development Agency (CIDA), the British Council, the
Governance Institutions Network International (Norwegian Government Project), and UNICEF.
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She frequently lectures and conducts training workshops at public and private training institutes
and civil society organizations. She is actively involved with civil society organizations and com-
munity projects. She has served as the chairperson of AWAZ, a nongovernmental organization
(NGO) working in the development sector in the region of Southern Punjab, Pakistan. She is the
current president of Management Development Institutions of Pakistan (MDIP), Lahore.
Muhammad Zafar Iqbal Jadoon is the dean of Faculty of Management Studies and director,
Center for Governance, Institution and Organization at the University of Central Punjab (UCP).
Before joining UCP, he served the University of the Punjab as professor of administrative sci-
ences, director of the Institute of Administrative Sciences, and dean of faculty of Economics
and Management Sciences. He is also honorary professor at the Stirling Management School,
University of Stirling, Scotland, UK. He has published in local and international journals. His
research interests are in the area of organizational theory, human resource management, and
public sector reform.
Abu Rashid Jafri is a professor of public administration. He serves as a member of the doctoral
faculty at the Institute of Administrative Sciences, University of the Punjab, Lahore. He is an
eminent scholar of public administration in Pakistan. Dr. Jafri received his PhD in public admin-
istration from University of Southern California (USA) and has attended advanced courses at
the Australian Administrative Staff College, Melbourne (Australia). His research is published in
national and international journals, and he has presented at conferences such as the International
Institute of Administrative Sciences (IIAS), Brussels. He is a management consultant of inter-
national stature and has completed a number of World Bank and United Nations Development
Programme (UNDP) research projects. Dr. Jafri has extensive international exposure and has
represented Pakistan in conferences organized by International Labour Organization (ILO).
Ram Kumar Mishra, senior professor, director, and Oil and Natural Gas Corporation Limited
(ONGC) Subir Raha Chair Professor at the Institute of Public Enterprise, is a graduate of the
International Management Program, SDA Bocconi, Milan, Italy. Mishra has also been a researcher
for the Planning Commission, the Finance Commission, the Prime Minister’s Economic Advisory
Council, the OECD, United Nations University World Institute for Economic Development
Research, the International Civil Service Consortium, state bureaus of public enterprises, finan-
cial institutions, and banks. He has been a fellow of the British Council and Commonwealth
Secretariat and has taught at the University of Bradford, UK. He was associated with the UNDP
project on Macro Economics of Poverty Reduction, carried out by the Indira Gandhi Institute of
Development and Research, funded by the Reserve of Bank India, and he was a team member of
the State Fiscal Restructuring Project of the National Institute of Public Finance and Policy. He is
a member of the UN Task Force on Standards of Excellence for Public Administration Education
and Training and vice president of the International Association of Schools and Institutes in
Administration (IASIA), Brussels.
Mobasser Monem is a professor of public administration at the University of Dhaka. His doc-
torate in public management is from the University of London, UK. He has written extensively
on various aspects of public sector governance with special focus on public sector management,
local governance, and public policy. He got the prestigious Humboldt postdoctoral fellowship in
2003, which was tenable at the South Asia Institute, Heidelberg University, Germany, where he
was engaged in research and teaching. He has authored two books and 50 academic articles that
have appeared in reputed international journals. Currently, he is acting as the head of research
at the Centre for Administrative Research and Innovation (CARI), University of Dhaka. He
has worked as a consultant in many development projects undertaken/funded by such organiza-
tions as the UNDP, UNCDF, UNICEF, World Bank, DFID, DANIDA JICA, KOICA, CIDA,
SIDA, and SDC, as well as various government and nongovernment agencies in Bangladesh in
the fields of urban/local governance, institutional development and capacity building, monitor-
ing and evaluation of development programs, privatization, and civil service capacity building
and reform.
Secessionist Conflict: The Big Neighbour Syndrome (Dartmouth, Aldershot, 1995); “State Crafting
and Ethnic Accommodation in Post-Independent Sri Lanka” in Weligamage D. Laksman and
Clement A. Tisdell (editors), Sri Lanka Development since Independence: Socio-Economic Perspectives
and Analysis (Nova Science Publishers Inc., New York, 2000); “Provincial Public Administration
and the Public Service” in Ranjith Amarasinghe et al. (editors), Twenty-Two Years of Devolution: An
Evaluation of the Working of Provincial Councils in Sri Lanka (Institute of Constitutional Studies,
Colombo, 2010); and “State Building and Nation Building in India” in Ranjith Amarasinghe and
Jayampathy Wickramaratne (editors), Power Sharing: The International Experience (Institute of
Constitutional Studies, Colombo, 2011).
University of Bergen, Norway, and City University of Hong Kong, respectively. He conducted his
postdoctoral research at Cornell University as a senior Fulbright scholar. His main area of research
includes public policy, governance, and gender studies. In addition to a couple of books published
in India and Germany, the manuscript of his third book, entitled Women’s Political Participation
in Bangladesh: Institutional Reforms, Actors and Outcomes has been accepted for publication by
Springer. His academic articles have appeared in the Asian Survey, International Journal of Public
Administration, International Political Science Review, Local Government Studies, Commonwealth
and Comparative Politics, Asia-Pacific Journal of Public Administration, Public OTL Hear Back,
Organization Review, Asia-Pacific Journal of Social Work and Development, and Asian and Pacific
Migration Journal, among others.
Meghna Sabharwal is a faculty member at the School of Economic, Political and Policy Sciences
at the University of Texas at Dallas and an assistant professor in the Public Affairs program. Her
research interests are focused on human resources management, comparative public administra-
tion, race and gender issues, and high-skilled immigration. Her most recent work is published in
Review of Public Personnel Administration, Research Policy, Public Administration, The Social Science
Journal, and Government Information Quarterly, among others. She has also contributed a c hapter
to the book, Women in Public Administration: Theory and Practice. She received her doctorate
in public administration from Arizona State University in 2008. She worked as a postdoctoral
research fellow at the City College of New York, City University of New York (CUNY), before
joining the faculty at the University of Texas at Dallas.
media (both radio and television) as a producer and presenter. He has a special interest in ecologi-
cal changes at the local and international level. He is a resource person in his serving area. He
achieved the World Summit Youth Award 2010 for his great contribution in electronic media.
Rekha Saxena is an associate professor at the Department of Political Science, University of Delhi.
She did her graduate and postgraduate studies at Hindu College and earned an MPhil and PhD
from the Department of Political Science, University of Delhi, India. She was twice appointed as
a country co-coordinator for India on Global Dialogue Programs of the Forum of Federations,
Canada. She was appointed as a member of a task force of the Second Commission on Centre–
State Relations, set up by the Union Ministry of Home Affairs, Government of India. Her recent
publications include Varieties of Federal Governance: Major Contemporary Models (Cambridge
University Press, India, 2010) (edited), Situating Federalism: Mechanisms of Intergovernmental
Relations in Canada and India (Manohar 2006) (authored), Mapping Canadian Federalism for
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India (Konark 2002) (edited), and India at the Polls: Parliamentary Elections in the Federal Phase
(Orient Longman 2003) (coauthored). She specializes in the study of Indian and comparative
politics with special reference to federal political institutions.
Noore Alam Siddiquee is a senior lecturer and director of studies at the graduate program in
public administration at the School of Social and Policy Studies, Flinders University. He received
his PhD from the University of Manchester, UK, in 1994. Previously, he taught at the University
of Dhaka, the International Islamic University Malaysia (IIUM), and the University of Brunei
Darussalam. In 2009–2010, he was a senior visiting fellow at the Department of Political
Science, IIUM. He has published widely in internationally refereed journals. His current research
interests include public sector management and reform, public accountability and corruption,
e-government, and local governance and development, with a particular focus on South and
Southeast Asian countries.
Mahendra Prasad Singh was a professor of political science (1980–2008) at the University of
Delhi. He was also the head of the Department of Political Science (1984–1987) and dean of
the Faculty of Social Sciences during 1986–1987 at the University of Delhi. He also served as
a director (Research and Publications) for the Indian Council of Social Science Research, New
Delhi (1979–1980). Professor Singh is currently an honorary senior fellow and director of research
at the Centre for Multilevel Federalism, Institute of Social Sciences, New Delhi, and the e ditor
of The CMF Newsletter. He has authored/coauthored and edited/coedited more than a dozen
xxiv ◾ About the Authors
books and more than 50 research papers in professional journals in India and abroad. Recent
books include Indian Federalism: An Introduction (New Delhi: National Nook Trust India, 2011);
Democracy, Development and Discontent in South Asia (New Delhi: Sage, 2008); Indian Politics:
Constitutional Foundation and Institutional Functioning (New Delhi: Prentice-Hall, 2nd edition,
2011); Indian Judiciary and Politics: The Changing Landscape (New Delhi: Manohar, 2007), and
Pakistan: Democracy, Development and Security Issues (New Delhi: Sage, 2005). Currently, he is
contracted as country co-coordinator by the Forum of Federations, Ottawa, on a Global Dialogue
Programme on the theme of intergovernmental relations.
ing bodies of the American Society for Public Administration and the National Association of
School of Public Affairs and Administration and was president of Public Administration Honor
Society, Pi Alpha Alpha. Among the several awards he received are the Paul H. Appleby Award
for Distinguished Service to Indian Institute of Public Administration (IIPA), 2011; the Fred
Riggs Award for Lifetime Scholarly Achievement in the Field of Comparative and International
Administration (SICA/ASPA), 2008; the Don Stone Award from the American Society for Public
Administration, for outstanding services, 2005; and a senior Fulbright fellowship in the summer
of 1990.