HS360 - Long Brochure (YES Bank)
HS360 - Long Brochure (YES Bank)
HS360 - Long Brochure (YES Bank)
Hospitalisation Cover
Expenses pertaining to in-patient hospitalisation such as room rent, intensive
care unit charges, surgeon’s and doctor’s fee, anesthesia, blood, oxygen,
operation theatre charges etc. incurred during hospitalisation for a minimum
period of 24 consecutive hours are covered under the basic hospitalisation
cover.
Claim Protector*
In case the customer has opted for this cover, the IRDAI list of non-payable items
shall become payable in case of a claim.
Donor Expenses
Medical Expenses incurred in respect of the donor for any organ transplant
surgery, provided the organ donated is for the insured person’s use.
Domiciliary Hospitalisation
Coverage for medical expenses in a situation where the Insured Person is in
such a state that he/ she cannot be moved to a hospital or the treatment is
taken at home, if there's a non-availability of room in the hospital.
Maternity Benefit*
Reimbursement for medical expenses incurred for delivery, including a
cesarean section, during hospitalisation or lawful medical termination of
pregnancy during the policy period. The waiting period for maternity cover is 3
years. The cover shall be limited to 2 deliveries/ terminations during the period
of insurance. Pre - Natal and Post - Natal expenses shall be covered under this
benefit. This cover is applicable only for floater plan having Self and Spouse in
the same policy.
Compassionate Visit
In the event of hospitalisation exceeding 5 days, the cost of economy class air
ticket up to a certain amount (as per the plan chosen) incurred by the
customer’s “immediate family member” while travelling to place of
hospitalisation from the place of origin/ residence and back will be
reimbursed. “Immediate family member” would mean spouse, children and
dependent parents.
Maternity Cover
Medical Expenses incurred for delivery of child, where You and Your spouse, both
are covered under the same family floater Policy and have served the waiting
period of 3 years up to the limit as specified below. This cover will be applicable
only within the geographical boundaries of India.
• SI 5L= Maternity limit Rs 25,000 for both normal and C section, maximum upto
2 events
• SI 10L= Maternity limit Rs 50,000 for both normal and C section, maximum
upto 2 events
• SI 25L= Maternity limit Rs 75,000 for both normal and C section, maximum
upto 2 events
• SI 50L/ 75L/ 100L = Maternity limit Rs 1,00,000 for both normal and C section,
maximum upto 2 events
Compassionate Visit
We will reimburse the cost of the economy class air ticket incurred by Your
Immediate family from and to the place of origin of such immediate family or the
place of residence of the immediate family up to Rs.20, 000. This cover will be
applicable only within the geographical boundaries of India.
HEALTH SHIELD 360 – COVERAGE OPTIONS
Health Shield 360 offers 5 unique combinations of coverage that will offer a host
of benefits to cater to your healthcare needs.
Options
Cover Names
Basic Enhanced Preferred Premium Worldwide
Sum Insured
5L, 10L, 5L, 10L, 5L, 10L, 5L, 10L, 50L, 75L,
25L, 50L 25L, 50L 25L, 50L 25L, 50L 100L
In-patient Hospitalisation
Donor Expenses
Domiciliary Hospitalization
Home Healthcare
OPD Cover
Compassionate Visit
Maternity Cover
Claim Protector
ASI Protector
OPD cover
DOMESTIC COVERAGES
ASI Protector
Super NCB
Claim Protector
Compassionate Visit
Note : **Reset will be available unlimited times in a policy year in case the Sum insured including accrued Additional Sum Insured (if any) and Super No-Claim Bonus
(if any), Sum insured protector (if any) is insufficient as a result of previous claims in that policy year. Reset will not trigger for the first claim. Reset will not trigger for
same person with same illness for which a claim has been paid in that policy year.
BASIC COVERAGES (Premium Excluding GST)
Sum Insured = `5 Lakhs
Age / SI Individual 1A+1K 1A+2K 2A 2A+1K 2A+2K 2A+3K
0-25 7,437 9,248 10,699 10,505 13,042 16,113 17,673
26-30 8,454 9,896 11,467 11,822 13,903 17,400 19,095
31-35 8,421 9,863 11,434 11,756 13,837 17,334 19,029
36-40 9,758 11,461 12,692 14,366 16,106 17,978 20,340
41-45 9,801 11,504 12,735 14,452 16,192 18,064 20,426
46-50 12,592 15,261 16,047 19,832 21,616 22,720 25,061
51-55 16,842 18,655 19,691 27,856 28,747 29,488 31,951
(PREMIUM EXCLUDING GST)
Daycare procedures
WORLDWIDE COVERAGES
Note : Worldwide cover benefit is available only when Insured member (Indian resident) is travelling abroad and his single trip is not more than 45 days and multiple
trips taken abroad by customer in a policy year is not more than 90 days. The scope of this cover extends to worldwide including India, USA and Canada and the
Maximum limit of indemnity would be restricted to the Annual Sum insured for claims within and outside India, in aggregate. A co-pay of 10% will be applied to every
admissible claim, if the treatment is taken outside India.
*as per availability.
WORLDWIDE COVERAGES (Premium Excluding GST)
Sum Insured = 50 Lakhs
Age / SI Individual 1A+1K 1A+2K 2A 2A+1K 2A+2K 2A+3K
0-25 21,477 27,118 32,201 34,538 43,345 53,919 59,250
26-30 22,787 26,691 31,617 35,245 41,720 52,388 57,563
31-35 22,754 26,659 31,585 35,635 42,110 52,778 57,953
36-40 39,957 46,380 52,003 62,672 70,770 79,452 90,413
41-45 40,160 46,553 52,162 62,380 70,469 79,035 90,007
46-50 58,182 68,851 72,460 93,109 101,975 107,023 118,534
51-55 100,428 106,602 112,449 164,012 169,152 172,902 187,947
(PREMIUM EXCLUDING GST)
Eligibility
• Exclusive offering for Indian resident customers holding a relationship with YES Bank
• Adults from 21 to 75 years of age, Children from 91 days to 20 years of age; child will be
covered under floater plan only
Tenure
1 Year
TERMS & CONDITIONS
Family definition
Self, Spouse, Dependent parents, Dependent siblings and max. 3 dependent children
upto 20 yrs. of Age
Waiting Period
• Initial Waiting Period: 30 days for all illnesses (except hospitalisation due to
injury).
• Expense related to hypertension, diabetes, and cardiac conditions within 90 days
from the policy commencement date unless they are PED.
• Pre-existing diseases: 12 months waiting period for declared and accepted PEDs.
• Specific disease waiting period: 2 years, for specific Illness and treatment. (Please
refer to the policy clauses for the full listing).
• Maternity Cover: 3 years, provided both Insured Person and Spouse are covered
under the same Policy.
Specific exclusions
Standard list of diseases & procedures (kindly refer to 2 year exclusion list) will be
covered after 24 months of continuous coverage
Pre-existing disease(s) (PED)
• Declared & accepted PEDs will be covered after 1 year waiting period
• PED needs to be declared by insured for all insured members in policy
• Any non-declaration of PED will lead to rejection of claims and cancellation of policy
Maternity cover
This cover can be availed only if both the insured & spouse are covered under the same plan
for a continuous duration of 36 months
TERMS & CONDITIONS
Conditional Underwriting
• When an insured member declares a pre existing illness, a medical underwriting is done for
such proposal. On the basis of the medical underwriting the proposal is either accepted
with loading on premium or its rejected
• Customer is enrolled in the policy with loading on premium and also becomes part of
Be-Healthy program of 360 Wellbeing Program
(This is an indicative list of exclusions. For complete details please refer the
policy wordings)
We shall not be liable to make any payment under this Policy in connection
with or in respect of any expenses whatsoever incurred by you in connection
with or in respect of:
• Wide range of Emergency & Convenient Medical solutions at your fingertips 24x7 as per the policy
DIGITAL POLICY
EMERGENCY
WELLNESS AMBULANCE
SERVICES
TELE
CONSULTATION CLAIMS
https://apple.co/2nNyPya https://bit.ly/2n5vkmt
360 WELLBEING PROGRAM
Based on your declaration of pre-existing disease and/or results of pre-policy medical check-up
(PPMC), You will be categorized in the Green & Amber Category & will earn points accordingly as
mentioned below:
• In case of deterioration of health condition, you may be moved from green to amber OR amber
to red category.
• Once you have been part of amber/red category, you will have to be part of the respective
category for a consecutive period of 2 years. Post the successful completion of 2 years in the
360 wellbeing program, your health condition will be reviewed by the health coach. On the
basis of the health condition at the time of review, it will be decided whether you need to
continue in the respective amber/red category or move to green category.
BE-HEALTHY POINTS
Be-Healthy points structure as per category.
POINTS
BLOOD TEST READING FREQUENCY TOTAL
EARNED/
POINTS
ACTIVITY
up to 5.99 750
Twice Maximum
HbA1c 6.00-6.50 300
a year 1500
6.51-7.00 100
110-120/70-80 750
Twice Maximum
Blood pressure 121-130/80-85 300
a year 1500
131-140/86-90 100
Total 7000
STAY HEALTHY POINTS
POINTS
TOTAL
PARAMETER CATEGORY DURATION FREQUENCY EARNED/ POINT
ACTIVITY
Advisory on health records Engagement Twice a year 2 400 800
Once in
Health events Engagement 6 100 600
2 months
Advisory on health records Engagement 1000
Total 6000
Particulars 1st Year 2nd Year 3rd Year 4th Year 5th Year
E Value of one 360 wellbeing point 0.2 0.21 0.22 0.23 0.25
L Value of one 360 wellbeing point 0.2 0.21 0.22 0.23 0.25
Terms and conditions for 360 wellbeing identify treatment for a medical or mental
program: health condition
• For health risk assessment [HRA] services • The 360 Wellbeing Points earned by you
availed through mobile application/ online/ through the 360 Wellbeing Program can be
digital mode on IL Platform, you will be carried forward for a maximum of 3 years
required to provide the details in order to and shall have to be redeemed at the end of
establish authenticity and validity prior to the 3rd Policy Year. In case, you does not
availing such services. Any such wish to redeem the wellbeing points earned,
information provided by the you in this the same will be forfeited
regard shall be used solely for the purpose
of providing these wellbeing services and
kept confidential with Us/ Our Network • There shall not be any cash reimbursement
Providers/ Health Service Providers at all or redemption available against the
times wellbeing points accumulated by an
Insured Person
• You shall notify us and submit the relevant
documents, reports, receipts as and when • In case of expiry of policy, the wellness
required by us within 60 days of points may be carried forward for a period
undertaking any wellbeing activity not exceeding three months
• You agree that choosing to utilize any of the
wellbeing services or any information or • The points accrued shall be at periodic
advise rendered by Our Health Service intervals at rates/amounts declared upfront
Providers or Network Providers or Us will be at the commencement of the policy and shall
solely at your own discretion and own risk not be linked to any dynamic factor such as
and should not be, used to diagnose or interest rate
• All the communication related to the respective directors, officers, employees,
360-wellbeing program point accrued, its agents, vendors, shall not be responsible
redemption and associated reminders will for or liable for, any actions, claims,
be through the IL take care application demands, losses, damages, costs, charges
and expenses which you may claim to have
suffered, sustained or incurred, as a result
• We or Our Health Service Providers or Our of any advice or information obtained by
Network Providers do not warrant the way of the wellbeing program or any
validity, accuracy, completeness, safety, actions chosen by you on the basis of such
quality, or applicability of the content or advice or information
anything said or written, or any suggestions
provided while providing the wellbeing
services • The 360-wellbeing program offered is
subject to revisions based on the insurance
regulatory framework from time to time
• We, our group entities, or affiliates, their
CLAIM PROCESS
HOW TO INTIMATE A CLAIM?
Reach us at:
18002666
Monday to Saturday between 8:00 am to 8:00 pm
customersupport@icicilombard.com
IL TakeCare app
CASHLESS CLAIMS
• Get admitted in any one of our network hospitals
CLAIM PROCESS
REIMBURSEMENT CLAIMS
If hospitalisation occurs in a non-network hospital:
• Upon discharge, pay all hospital bills and collect all original documents of
treatments and expenses underdone
• Send the duly filled (and signed by insured and treating doctor) claim form
and required claim documents
• ICICI Lombard Health Care will review your requested claim and will
accordingly approve, query, or reject the same (as per policy terms and
conditions)
• ICICI Lombard Health Care Settles the claim (as per policy terms and
conditions) and reimburses the approved amount
Below are the places from where you can download the claim form.
IL TakeCare App
be borne by the consumer, making treatment unaffordable for too many. Health
Insurance overcomes these obstacles so that you remain free of anxiety
regarding your health. Think for a moment about the enormous medical costs
you would incur if you suffered a major accident tomorrow or were suddenly
stricken by an illness. Uninsured people live with such risks every day. Health
insurance seeks to shield you from that risk. It provides the much needed
financial relief. You also get tax benefit under section 80D of the Income Tax
Act and amendments made thereto.
2. How will health insurance pay for my emergency medical expenses?
Your health insurance will either pay your hospital bills directly if opted for the
cashless facility or it will reimburse any payment made by you towards medical
expenses incurred due to an illness or injury as per the policy terms.
3. What do you mean by Family Floater Policy?
Family Floater is one single policy that takes care of the hospitalisation
expenses of your entire family. The policy has one single sum insured, which
can be utilized by any/ all insured persons in any proportion or amount subject
to maximum of overall limit of the policy sum insured, as per policy terms and
conditions.
4. Will my health insurance cover begin from day one?
When you get a new policy, there will be a 30 days waiting period starting from
the policy inception date, during which period any hospitalisation charges will
not be payable by the insurance companies. However, this is not applicable to
any emergency hospitalisation occurring due to an accident. This waiting
period will not be applicable for subsequent policies under renewal.
Furthermore, in case of a declared pre-existing disease, a waiting period of 12
months will be applicable and certain specified diseases shall have a waiting
period of 24 months.
5. What is pre-existing condition in health insurance policy?
It is a medical condition/ disease that existed before you obtained health
insurance policy
6. If my policy is not renewed in time before expiry date, will it be denied
for renewal?
The policy will be renewable provided you pay the premium within 30 days
(called as Grace Period) of expiry date. However, coverage would not be
available for the period for which no premium is received by Us. The policy will
lapse if the premium is not paid within the grace period.
7. What happens to the policy coverage after a claim is filed?
After a claim is filed and settled, the Policy Sum Insured is reduced by the
amount that has been paid out on settlement.
For Example: In January you start a policy with a coverage of Rs. 5 Lakh for the year. In April, you make a
claim of Rs. 2 Lakh. The coverage available to you for the May to December will be the balance of Rs.3
Lakh.
8. What is Unlimited Reset Benefit?
It is a benefit that allows an insured to reinstate the entire sum insured in the
policy year when it is insufficient as a result of previous claims in that policy
FREQUENTLY ASKED QUESTIONS.
year. In case the entire cover is exhausted, it gets replenished automatically for
the next hospitalisation that occurs within the policy year. Reset will not trigger
on first claim and cannot be used by same person for same illness for which
the claim has already been paid in the policy.
9. Does my policy offer worldwide cover?
On the basis of the plan selected, Health Shield 360 Insurance policy covers
Hospitalisation expenses (including planned hospitalisation) incurred abroad
as well.
10. What is covered under Domiciliary Hospitalisation?
Domiciliary Hospitalisation offers coverage for medical expenses in a
situation where the Insured Person is in such a state that he/she cannot be
moved to a hospital or the treatment is taken at home if there's a
non-availability of room in the hospital.
11. What is Super No Claim Bonus?
In case the customer has opted for this additional cover with extra premium,
there will be a 50% bonus awarded for every claim free year subject to a
maximum of 100%.
12. What is the maximum Sum Insured under the new plans?
All plans come with multiple Sum Insured options up to a maximum of 100
Lakhs.
13. Can I increase my Sum Insured at the time of renewal?
Yes, you can increase the Sum Insured at the time of renewal. However, fresh
waiting period would apply for the enhanced Sum Insured.
HEALTH SHIELD 360 HEALTH SHIELD 360
1)Prohibition of Rebates – Section 41 of the Insurance Act, 1938 1) No person shall allow or offer to allow either directly or indirectly as an inducement to any person to take out or
renew or continue an insurance in respect of any kind of risk relating to lives or property in India any rebate of the whole or part of the commission payable or any rebate of the premium
shown on the policy, nor shall any person taking out or renewing or continuing a policy accept any rebate, except such rebate as may be allowed in accordance with the published
prospectus or tables of the insurer. 2) If any person shall fail to comply with sub regulation (1) above, he shall be liable to payment of fine which may extend to rupees ten lakhs. Only
for the customers of YES Bank Limited who wish to avail Health Shield 360 Insurance. Master Policy No. (4177i/MSTR/233939472/00/000) from ICICI Lombard GIC Ltd.The advertisement
contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure / policy wordings carefully before
concluding a sale. ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd.
ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Prabhadevi, Mumbai – 400025. IRDA Reg No.115 Toll Free 18002666, Fax No 022
61961323 CIN L67200MH2000PLC129408. Website : www.icicilombard.com Email: customerssupport@icicilombard.com.Product Name: Health Shield 360 UIN:
ICIHLGP22083V022122. ADV/13993