Maintain

Training
Facilities
 Workshop Layout
Food and Beverage Services
 Template #1
OPERATIONAL PROCEDURE
Equipment Type Room Service Trolley
Equipment Code
Location Practical Work Area
Operation Procedure:

1. The second copy of the KOT(kitchen order ticket) is placed on the

tray/trolley.
2. Ensure the tray corners/trolley base is free of grease, grime, and dirt.
3. Place cruet sets, bud vase and Bon Appetite card for all meal orders.
4. Check the tray mat/trolley cloth to be stain free and in good repair.
5. A final check may be made to match the order and in good repair.
6. Pick the order from the respective kitchens on the tray or trolley
directly.
7. Carry the correct accompaniments/condiments (pickle, pappad for
Indian orders and Rolls and butter for continental orders).
8. As a final step, show the tray to the supervisor, on the way to the
elevator, who will check again for correctness.
9. Pick up the bill in the order folder and check correctness.

Prepared by:
MECHILLE E. LUGO
Trainer
 Template #2
FOOD AND BEVERAGE SERVICES HOUSEKEEPING SCHEDULE
Qualificati FOOD AND BEVERAGE
Station/Bldg
on SERVICES NC II
Area/ Tourism (Hotel and
Section Restaurant)
In-Charge
Responsi Schedule for the 2nd Semester, 2011
ACTIVITIES ble Daily Every Weekly Every Month Remarks
other 15th ly
Person Day Day

1. Clean the room Trainees X

service tools and and
equipment. student
assistant

2. Clean and Trainees X

arrange working and
tables and student
cabinets assistant
according to floor
plan/lay-out;
check stability
3 Clean and check Student X As
work shop Assistant neede
ventilation and / d
illumination by Maintena
dusting nce Head
lamps/bulbs,
replacing non-
functional lamps
and keeping
exhaust clean
4 Clean and check Trainees X
floor, walls, and
windows, ceilings student
•graffiti/dust/rust assistant
• cobwebs and
outdated/unne
cessary
objects/items
• obstructions
• any used
materials/scrap
s spilled liquid
• open cracks (floor)
5. Clean, inspect air Student X As
conditioning Assistant neede
equipment: Technicia d
• keep screen n
and filter free
from dust/rust
• Check selector
knobs if in
normal
positions and
are functional
• Check if drainage
is OK
6.Clean and check Student X
Rest Room Assistant
• Urinals, bowls,
wash basins,
walls and
partitions are
free from
stains, dirt,
oils, graffiti and
unnecessary
objects;
• Ceilings free
from cobwebs
and dangling
items
• Floor is kept
dry; no broken
tiles or
protruding
objects
• Equipped with
dipper and
pails; properly
located after
use
• Water systems
is functional:
no
dripping/dama
ged faucets or
pipes
• Drainage
system is
working, no
water-clogged
areas
 • No offensive
odor
 Light/
Ventilation

7 Arrange baking Student X

tools according to its Assistant
classification.
8. Clean, check and Trainees X
maintain Tool Room and
• Free of dust, not Student
Assistant
damp
• Tools in
appropriate
positions/locatio
ns
• With visible
labels/signage
• Logbook and
forms are
complete, in
order and
updated
• Lights, ventilation
– OK
9 Clean and Trainees X
maintain work shop and
surroundings by Student
sweeping/ removing Assistant
fallen leaves,
branches, debris
and other refuse,
impounded water,
clearing pathways of
obstructions
10. Disposal of Trainees X
waste materials and
Student
(Follow waste
Assistant
segregation
system)
 Template #3
FOOD AND BEVERAGE SERVICE WORKSHOP HOUSEKEEPING
SCHEDULE
DAILY TASK YES NO
 Dispose segregated waste; clean garbage cans √
 Sweep floors; if wet, wipe dry √
 Wipe and clean whiteboards √
 Clean and arrange working tables √
 Clean and check mounting of machines/equipment √
 Before leaving, collect stubs and other welding √
wastes.
WEEKLY TASK YES NO
 Clean posters, visual aids and update √
accomplishment/Progress Charts
 Clean bulbs/lamps/ceilings/walls √
 Clean/Wash of windows/glasses/mirrors √
 Clean and check tools, machines, supplies, materials √
 Sanitize garbage receptacles √
 Empty water collector; clean body of Water √
Dispenser
MONTHLY TASK YES NO
 Conduct inventory √
 Clean and arrange tool room √
 Inspect electrical system; clean cables, wires √
 Clean instructional materials & modules; arrange √
and put in order
 Inspect and clean air-conditioning equipment filter; √
clean body
Prepared by:
MECHILLE E. LUGO
Trainer
 Template #4
ROOM SERVICE TROLLEY MAINTENANCE SCHEDULE*
8 HOURS 50 HOURS 100 HOURS
1. Dust trash and food 1. Check the body 1. Visual inspection of
particles from the of the room service the trolley’s overall
trolley. trolley. condition. Checking
2. Clean up spillages of 2. Brush off any and replacing its parts
food items on the trolley unremoved dust/ as needed (specifically
parts. food particles left its wheels).
3. Wipe dry the trolley. off on the to

Prepared by:

MECHILLE E. LUGO
Trainer
 Template #5
EQUIPMENT MAINTENANCE SCHEDULE
EQUIPMENT TYPE ROOM SERVICE TROLLEY
EQUIPMENT CODE
LOCATION Practical Work Area
Schedule for the Month of March
ACTIVITIES MANPOWER Remarks

15th Day

Monthly
Weekly
Every
Other

Every
Day
Daily
1. Check room Trainer/ X Activity is done
service trolley Trainee before using
condition. the equipment
2. Room Trainer/ X Activity is done
service Trainee before using
trolley the equipment
general
cleaning
3.Checking of Trainer/ X Activity is done
trolley’s legs/ Trainee before using
wheels if its in the equipment
good
condition.
4. Checking Trainer/ X Activity is done
the Trainee before using
compartment’s the equipment
condition.
5.Check if the Trainer/ X Activity is done
equipment has Trainee before using
no visible the equipment
dirts.

Prepared by:

MECHILLE E. LUGO
Trainer
 Template #6

WORKSHOP INSPECTION CHECKLIST

Qualification FOOD AND BEVERAGE SERVICE

Area/
TOURISM In-Charge
Section

YES NO INSPECTION ITEMS

√ 1. Are the room service trays, food covers, plates, cutleries and
glassware are prepared in the waiter’s station/ room service
station?
√ 2. Are waste materials or garbage disposed properly?
√ 3. Are the table appointments cleaned, dry and free from dust?
√ 4. Are the beverage service pots cleaned and checked?

√ 1. Are the room service trolleys are cleaned and make sure it’s
in good condition?
√ 2. Are the service trays cleaned?
√ 3. Are the condiments set are prepared?
√ 4. Are the workshop ventilations cleaned and checked?

√ 5. Does cleanliness of the workshop surroundings properly

maintain?
√ 6. Are the cabinets and windows cleaned and dusted?

Remarks: All equipment listed above are in optimum condition and

functional.

Inspected by: Date:

MECHILLE E. LUGO JANUARY 2022
 Template #7
EQUIPMENT MAINTENANCE INSPECTION CHECKLIST
Equipment Type : Room Service Trolley
Property Code/Number :
Location : Practical Work Area

YES NO INSPECTION ITEMS

√ 1.Is the left food particles cleaned and removed after using
the room service trolley?

√ 2. Is the room service trolley free from any mess, grease, and
dust?
√ 3. Is the room service trolley cleanse with wet wiping cloth
and wiped dry with clean cloth?
√ 4. Is the trolley’s wheels function well?
√ 5. Is the trolley’s compartments are in good condition?

Remarks: All items are checked properly, in good condition and functional.

Inspected by: MECHILLE E. LUGO Date: JANUARY 2022

 TAG-OUT BILL
Template #8

DANGER/CAUTION TAG-OUT INDEX AND RECORD AUDITS

LOG DATE TYPE DESCRIPTION DATE

SERIAL ISSUED (Danger/Caution) (System Components, COMPLETED
Test reference ,etc.

Electronic Cash
Register
DANGER/ OUT
OF ORDER (out of cash receipt)

CAUTION Room Service Trolley

(Damage wheel)

CAUTION ROOM SERVICE

TROLLEY
(broken glassware on
top)

Prepared by:

MECHILLE E. LUGO
Trainer
 Template #9

WASTE SEGREGATION LIST

Section / Area Practical Work Area

WASTE SEGREGATED METHOD

GENERATED /
ACCUMULATED WASTE
RECYCLE COMPOST DISPOSE

 Table Napkin √
Cloth

 Tissue papers √ √ √

 Tin Cans, plastic √

cellophane and
wrappers

 Left over foods √ √

 Empty beverage √
bottles

Prepared by: Checked by:

MECHILLE E. LUGO
Trainer
 #TEMPLATE 10

BREAKDOWN / REPAIR REPORT

Area / Section : Practical Work Area

NATURE OF
FACILITY TYPE RECOMMENDATION
BREAKDOWN

Room Service Damaged Wheels Replacement of new

Trolley wheels/ new equipment

Reported by: Date

MECHILLE E. LUGO
Signature Over Printed Name
 SALVAGE REPORT

Template #11
Area / Section : Practical Work Area / Storage

FACILITY TYPE PART ID RECOMMENDATION

1. Room Service Tray, Compartments

Used as deck filer for
Trolley
instructional materials.

2. Empty beverage
Bottles can be used as
bottles
decorative flower vases.

Reported by: Date

MECHILLE E. LUGO
Signature Over Printed Name
 INSPECTION REPORT

Template #12
Area / : Practical Work Area /Storage
Section

In-Charge :

FACILITY PROGRESS /
INCIDENT ACTION TAKEN
TYPE REMARKS

Room Service Damage Replace the Room Service

Trolley Wheels damaged wheels Trolley is in
with a new one. good/usable
condition

Beverage Broken Purchase new Replenished

Service pots service pots for the service pots are
replenishment of newly available for
the broken ones. use.

Reported by: Date

MECHILLE E. LUGO JANUARY 2022

Signature Over Printed
 Template #13
WORK REQUEST
Unit No. 5-20 Description:

Room Service Trolley

Observation:
Date Reported:

January 20, 2022

Reported by:
Damage wheels.

Date completed:

Activity:

Replace the damaged wheels with a January 21, 2022

new one.

Sign:

School Mechanic
Spare parts used:

● Trolley wheels
 Republic of the Philippines
Technical Education and Skills Development Authority
Region IX, Zamboanga Peninsula
DIPOLOG SCHOOL OF FISHERIES
Olingan, Dipolog City
Tel No. 212-5237 Fax No. (065)212-7248 / dsf_zn9@yahoo.com
APACC Accredited: Certificate No. APACC/38-19

PURCHASE REQUEST

Department: Food and Beverage PR No.: Date:

Services SAI No.: December
Section: 10,2021
Stock Unit Item Description QTY Unit Cost Total Cost
No.
1 Pcs. Dinner Plate 24 Ph. 200 Ph. 4,800
2 Doz Coffee creamer 10 Ph. 80.00 Ph. 800.00
mini packs
3 Doz Sugar mini 10 Ph.60.00 Ph. 600.00
packs
4 Doz Catsup mini 5 Ph. 50.00 Ph.250.00
packs
5 Dozen Napkin Papers 5 Ph. 95.00 Ph. 475.00
6 pcs 16x16” table 30 Ph. 85 Ph. 2,550
napkin cloths
7 pcs Dinner knives 24 Ph. 299 Ph. 7,176
Total Ph. 16,651
Purpose/Remarks:
For the conduct of FOOD AND BEVERAGE SERVICES NC II Training.
Requested by: Approved by:
Signature:
Printed name:
MECHILLE E. LUGO

Designation: Trainer Supervisor

Date: December 10,2021 December 10,2021
 Inventory of Training Resources

Resources for presenting instruction

Print Resources As per TR As per Remarks
Inventory
CBLM (Information Sheet, Task 1 1 Completed
Sheet, Performance Criteria
Checklist
TR ( Training Regulation) 1 1 Completed
Books 5 5 Completed
Non Print Resources As per TR As per Remarks
Inventory
Softcopy of Module 1 1 Completed
Soft copy of TR 1 1 Completed
Video Clip 1 1 Completed

Resources for Skills practice of Providing Room Service

DINNERWARE As per TR As per Remarks

Inventory
Dinner Plates, 10” 25 pcs 25pcs For Maintenance
Service plates, 11-14” 25pcs 25pcs For Maintenance

Salad Plates, 7-8” 25pcs 25pcs For Maintenance

Fish plates, 8-9” 25pcs 25pcs For Maintenance

Dessert plates, 7-8” 25pcs 25pcs For Maintenance

Bread plates, 6” 25pcs 25pcs For Maintenance

Soup bowl 25pcs 25pcs For Maintenance

Cup and saucers 5-6 oz 25pcs 25pcs For Maintenance

As per
inventory
TOOLS As per Remarks
TR

CUTLERIES As per TR As per Remarks

Inventory
Dinner knives 12 pcs. 12 pcs. For maintenance

Dinner forks 25 pcs. 25 pcs. For maintenance

Salad knives 3 pcs. 3 pcs. For maintenance

Fish knives 20 pcs. 20 pcs. For maintenance

Fish forks 6 pcs. 6 pcs. For maintenance

Soup spoons 6 pcs. 6 pcs. For maintenance

Dessert spoons 6 pcs. 6 pcs. For maintenance

Dessert spoons 6 pcs. 6 pcs. For maintenance

Dessert forks 6 pcs. 6 pcs. For maintenance

Tea spoons 6 pcs. 6 pcs. For maintenance

Cocktail forks 6 pcs. 6 pcs. For maintenance

Service spoons 6 pcs. 6 pcs. For maintenance

Service forks 6 pcs. 6 pcs. For maintenance

Steak knives 6 pcs. 6 pcs. For maintenance

GLASSWARE

Water Goblet 12 pcs 12pcs For maintenance

White Wine Glass 12 pcs 12pcs For maintenance

Red Wine Glass 12 pcs 12pcs For maintenance

Martini/ Cocktail Glass 12 pcs 12pcs For maintenance

Champagne Glass 12 pcs 12pcs For maintenance

Margarita Glass 12 pcs 12pcs For maintenance

Brandy Glass 12 pcs 12pcs For maintenance

Irish Coffee Glass 12 pcs 12pcs For maintenance

Cups and saucers 12 pcs 12pcs For maintenance

Tea cups and saucers 12 pcs 12pcs For maintenance

Sundae Glass 12 pcs 12pcs For maintenance

Juice glasses/Hi ball 12 pcs 12pcs For maintenance

Collins Glass 12 pcs 12pcs For maintenance

Pilsner glasses/Ice tea 12 pcs 12pcs For maintenance
glasses
Beer mugs 12 pcs 12pcs For maintenance

Shot Glass 12 pcs 12pcs For maintenance

OTHER SERVICE WARE

Coffee Pot 10 pcs 10pcs For maintenance

Tea pot 10 pcs 10pcs For maintenance

Service Trays 10 pcs 10pcs For maintenance

Silver Platters 10 pcs 10pcs For maintenance

Food covers 10 pcs 10pcs For maintenance

Salt and pepper shaker 10 pcs 10pcs For maintenance

Tissue holder 10 pcs 10pcs For maintenance

Round bar trays 10 pcs 10pcs For maintenance

Sugar containers 10 pcs 10pcs For maintenance

Creamer Containers 10 pcs 10pcs For maintenance

Tooth pick holders 10 pcs 10pcs For maintenance

Sauce/ gravy boats 10 pcs 10pcs For maintenance

Peppermill 10 pcs 10pcs For maintenance

Soup tureen 10 pcs 10pcs For maintenance

Food tongs 10 pcs 10pcs For maintenance

Sauce ladles 10 pcs 10pcs For maintenance

Cake servers 10 pcs 10pcs For maintenance

Water Pitchers 10 pcs 10pcs For maintenance

Ice bucket with tongs 10 pcs 10pcs For maintenance

54”X54 table cloth 24 pcs 24 pcs For maintenance

Table skirting cloths 10 pcs 10 pcs For maintenance

Rectangular table Cloths 10 pcs 10 pcs For maintenance

Side Towels 20 pcs 20 pcs For maintenance

16”x16” cloth table 50 pcs 50 pcs For maintenance

napkins
OTHER ACCESSORIES

Menu Folders 5 pcs 5 pcs For maintenance

Order Pads 2 pads 2 pads For replenishment

Billing folder/ change 5 pcs 5 pcs For maintenance

trays
Waiter Station/ cabinet 1 pc 1 pc For maintenance

Tray Stand (optional) 3 pcs 3 pcs For maintenance

EQUIPMENT As per As per Remarks

TR Inventory

Multi-tray trolley 2 units 2 units For maintenance

Room Service Trolley 4 units 4 units For repair

Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.

TRAINING FACILITIES
 Based on the class size of 20 students/trainees, the space
requirement for the teaching/learning and circulation areas are as
follows:

Size in Area in Sq. Total Area in

Space Requirement
Meters Meters Sq. Meters

Lecture/Demo Area 8x5 m. 40 sq. m. 40 sq. m.

Student/ Trainee
1x1 m. 1 sq. m. 1 sq. m.
Working Space
Laboratory 8x5 sq. m. 40 sq. m.
40 sq. m.

Learning Resource 3 x 5 sq. m. 15 sq. m.

Center 15 sq. m.

Facilities/
Equipment/ 36 sq. m.
Circulation Area
Total Workshop Area : 156 sq. m.