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IT Certification Guaranteed, The Easy Way!
Exam : PEGAPCSA80V1_2019
Title : Pega Certified System

Architect (PCSA) 80V1 2019
Vendor : Pegasystems
Version : V13.75
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NO.1 Which source do you select for a data page that contains the details of single record for a data
type?
A. Connector
B. Report definition
C. Data transform
D. Lookup
Answer: D
NO.2 How do you reference the State property on an Address page group with the index Home?
A. .Address(Home).State
B. .Home.State.Address
C. .Home(Address).State
D. .Address.Home.State
Answer: A
NO.3 You have created a new report that contains a list of employees, hire dates, and managers. You
have been asked to display each manager in a row. Beneath each manager row, you must list the
manager's employees and their hire dates.
How do you support this request?
A. Summarize the manager column
B. Sort the manager column
C. Group the manager column
D. Filter the manager column
Answer: C
NO.4 A data page holds product information. The data page's Reload if older Than filed is set to 15
minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data reloaded?
A. 06:35
B. 06:20
C. 06:42
D. 06:27
Answer: A C
NO.5 In which three situations can you use a data transform? (Choose Three)
A. To copy the first and last name properties into a single property value
B. To execute a flow action
C. To create the dependent property after case creation
D. To set default values for a case
E. To display the destination value as the location value
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Answer: A B D ADE
NO.6 An order fulfillment case type allows a customer to update user profile information during the
order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any
time during case processing?
A. Add a set of optional actions to the case workflow.
B. Add an alternate stage to the case life cycle.
C. Add an optional process to the case workflow.
D. Add a button for each profile page to each assignment.
Answer: A
NO.7 In the Answer Area, select the appropriate correspondence configuration for each type of
content.
Answer:
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NO.8 You are developing a case type to process visa applications. As part of the process, applicants
need to schedule an interview with the console. A child case is created for the interview process and
assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the
visa case to proceed to applicant notification, the interview case needs to be resolved.
How do you configure a case to achieve the required behavior?
A. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses
the parent case unit 48 have elapsed.
B. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses
the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.
C. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses
the parent case unit the interview case status of Resolved.
D. Add a Create step creates the interview child case, There is no need to add a wait step.
Answer: C
NO.9 In a claims application, customers can file home insurance claims. Each claim contains a list of
items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual
claim process.
Which two entities would you model as case type? (Choose two.)
A. Fraud investigation
B. Claim
C. Customer
D. Items of loss
Answer: A B
NO.10 You have been asked to create a pie chart that shows the number of cases each manager has
created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
A. Summarize the manager name column.
B. Group the case ID column.
C. Summarize the case ID column.
D. Group the manager name column.
Answer: C
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NO.11 To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000
and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?
A. Use a Validate rule to call two Edit validate rules: one for income and one for liability.
B. Use a single Validate rule with two conditions: one for income and one for liability.
C. Use UI controls to validate the entries in the income and liability fields.
D. Use two Edit Validate rules: one for income and one for liability.
Answer: B
NO.12 An organization has two lines of business: selling books for children and reselling college
textbooks.
The division selling books for children can use the same basic user interface (UI) as the division
reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?
A. Place the UI rules in the base layer, and create a new layer for the payment rules for both lines of
business.
B. Place the UI rules and generic payment method rules in the base layer, and create a new layer for
the division-specific payment rules.
C. Place the UI rules in the base layer, and create a parallel base layer for the payments rules.
D. Place the UI rules in the base layer, and create a new layer for the payment rule for each division.
Answer: B
NO.13 Select each Flow Shape on the left and drag it to the correct Use Case on the right.
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Answer:
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NO.14 Which statement best describes the business value of delegation?

A. Allows users to direct case processing as dictated by the circumstances of each case
B. Allows business users to contribute to application design by specifying requirements
C. Allows managers to adjust application behavior in production to meet changing business needs
D. Allows stakeholders to approve process improvements to drive operational efficiencies
Answer: C
NO.15 In designing your application, you want to apply consistent visual styles to all parts of the
application.
How do you meet this requirement?
A. Specify a skin in the application rule.
B. Apply styles to the screen layout.
C. Use the Live UI tool to select the skin rule.
D. Specify a skin in the harness rule.
Answer: A
NO.16 A form listing nearby restaurants has four columns:

* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
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You want to ensure that users have the information they need to make a reservation regardless of
screen size.
When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)
A. Set the importance of the Make reservation column to Primary.
B. Set the importance of the Restaurant name column to Primary.
C. Set the importance of the image column to Other.
D. Set the importance of the image column to Secondary.
E. Set the importance of the Restaurant location and Make reservation columns to Secondary.
F. Set the importance of the Restaurant name and Make reservation columns to Primary.
Answer: B D F B C E
NO.17 With Pega's Situational Layer Cake approach, how do you configure a regional variation for
Human Resources (HR) time off cases?
A. Create a rule for the variation and add the rule to the common layer of the application.
B. Create a rule for the variation and replace the existing HR time off rule in the application common
layer.
C. Create a rule for the variation and add it to a secondary common application layer.
D. Create a rule for the variation and add the rule to the layer for the region.
Answer: C
NO.18 An application contains two case types, AutoClaim and PropertyClaim. The inheritance path
for the application contains three copies of the pyDefault data transform that set property values for
two properties, Work Item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the
values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?
A. Work Item Urgency = 10, Prefix = [no value]
B. Work Item Urgency = 0, Prefix = "C-"
C. Work Item Urgency = 10, Prefix = "C-"
D. Work Item Urgency = 20, Prefix = "A-"
Answer: B C
NO.19 Your online shopping application serves international customers. You need to define a Data
Page that holds currency exchange rates. All users accessing the application need to use the
information.
The Scope of this Data Page should be set to ________________.
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A. Application
B. Node
C. Thread
D. Requestor
Answer: B
NO.20 Which business need do you address through delegation?

A. A service representative must attach the appropriate form when emailing a customer.
B. A risk officer wants to adjust the income threshold for automobile loans.
C. A care supervisor wants to authorize a second opinion for an insurance claim.
D. A general manager must approve catering proposals that exceed EUR5000.
Answer: A B
NO.21 A data page holds product information and has the Reload if Older Than field set to 30
minutes.
The data page is created at 7:43. The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?
A. 8:10
B. 8:45
C. 8:40
D. 8:13
Answer: D B
NO.22 While testing a form, you need to verify the contents of a data page in memory. Which tool
do you use to view the current contents of the data page?
A. The Clipboard tool
B. Case Designer
C. The Data Explorer
D. Live UI
Answer: A
NO.23 You want your application to have consistent styling across portals. You want the background
color of all buttons in your application to be blue. You want the background color of the buttons to
be easily updated in case corporate branding changes.
Which attribute do you modify to set the background color?
A. The application skin
B. The buttons format
C. The controls format
D. The background mixin
Answer: B
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NO.24 A restaurant has a case type that allows customer to book the dining room for events.
Customers provide basic information including party size and indicate whether they want the
restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu
preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior?
(Choose Two.)
A. Create a check box for customer to indicate whether they want the restaurant to cater the event.
Create a selection with the menu preferences and scheduling feature that has a Visible when
condition.
B. Create a check box for customer to indicate whether they want the restaurant to cater the event.
Add a decision shape that evaluates whether the customer checks the box.
C. Create a process for customers to indicate menu preference and schedule the menu testing
appointment.
Add the process as a case-wide optional action.
D. Create a process for providing menu preferences and scheduling the menu appointment. Create a
parallel process for providing the customer with the rental rete quote.
Answer: A D
NO.25 A customer calls to apply for a new bank account. The customer service representative (CSR)
needs to perform an assignment named Select Account Type. During the discussion, the customer
can request written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.
A. A user view for requesting information to the Select Account Type assignment.
B. Add an optional action to the stage that contains the Select Account Type assignment.
C. Add a case-wide optional action.
D. Add a router to the Select Account Type assignment.
Answer: B
NO.26 You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time
for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by
subtracting the vacation time and sick time for the week from the current vacation and sick time
balances.
Which configuration option is used to summarize the remaining vacation and sick time?
A. Use a When rule. When the application references the remaining vacation and sick time, each
value calculates.
B. Use declarative processing. Whenever the vacation time or sick time entries change, the remaining
vacation and sick time calculate.
C. Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms, the
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remaining vacation and sick time calculate.

D. Use procedural processing with a data transform. Remaining vacation and sick time calculate after
the user submits a timesheet.
Answer: C B
NO.27 Which two configurations do you use to validate the minimum age of a new potential
customer in the CollectAccountInformation assignment step? (Choose Two)
A. Create and Edit Validate rule to check the customer age.
B. Reference the Edit Validate rule on the CollectAccountlnformation flow action.
C. Reference the Validate rule on the CollectAccountInformation flow action.
D. Reference the Validate rule on the CollectAccountInformation assignment.
E. Reference the Edit validate rule on the CollcctAccountlnformation assignment.
F. Create a Validate rule to check the customer age.
Answer: A C CF
NO.28 Select each Application Design Requirement on the left and drag it to the appropriate Design
Approach on the right.
Answer:
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NO.29 A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
A. Route the case to a worklist using a skilled router.
B. Route the case to a work queue using a When condition.
C. Route the case to a work queue using a skilled router.
D. Route the case to a worklist using a When condition.
Answer: D
NO.30 A customer wants to copy the contents of a previous order to their current order. What rule
type do you use to copy the order contents?
A. Data page
B. Function
C. Data transform
D. Declare expression
Answer: C
NO.31 A requirement states: The tax identification number must contain 10 digits.
How do you configure the field to support this requirement?
A. Set the minimum and maximum values to "10" in a text field-
B. Use an edit validate rule that validates the tax identification number pattern.
C. Use a decimal property type and make the field required.
D. Configure a validate rule to test the tax identification number pattern.
Answer: B
NO.32 A manager requests a report that contains the following columns: Create Date, Case ID,
Create Operator, and Work Status. You must sort the cases so the case with the most recent create
date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
A. Add a filter condition where Create Date is greater than the current date.
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B. Make the Create Date the first column in the report.

C. Select Highest to Lowest sort type for Create Date.
D. Select Lowest to Highest sort type for Create Date.
Answer: D C
NO.33 A bookseller maintains a database of more than 10,000 book titles. You have been asked to
configure a form that a allow users to select a book by title.
How do you configure the form?
A. Add a drop-down control arid source the data from the property value used in the control.
B. Add a drop-down control and Source the data using a data page.
C. Add an autocomplete control and Source the data using a data page.
D. Add an autocomplete control and source the data from the clipboard work page.
Answer: C
NO.34 An online retailer allows customers to select a courier service for deliveries. The list of
available courier services is drawn from a data type sourced in the Pega database. The Fulfillment
department wants to allow local warehouse managers to add courier services to mitigate increases in
delivery times and remove courier services that fail to meet delivery metrics.
Which two options are required to allow local warehouse managers to update courier service records
in production? (Choose two.)
A. Create an access group for local warehouse managers.
B. Delegate the records for the courier service data type.
C. Define an approval process for adding and removing courier services.
D. Enable rule checkout for the local warehouse managers.
Answer: B C A B
NO.35 Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.
Answer:
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NO.36 A reservation process allows customers to reserve a flight, hotel room, and rental car as part
of a travel itinerary.
Which configuration displays a check box to allow users to select travel insurance only if the itinerary
includes a flight?
A. A visible when condition applied to the check box
B. An action set applied to the check box
C. A declare expression configured for forward chaining
D. A validate rule applied to the flow action
Answer: B A
NO.37 A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A
manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within 60 days
Which set of filtering conditions returns a report with the desired data?
A. Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND
Expiration Date is 60 days greater than today
B. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND
Expiration Date equals next 60 days.
C. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND
Expiration Date is less than 60 days
D. Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals
next
60 days
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Answer: D B
NO.38 Identify the two requirements that are satisfied by using a data transform. (Choose two.)
A. Display the same data on multiple user views.
B. Convert integer data to text data.
C. Copy an existing order to a new case.
D. Validate the format of a property value.
Answer: A C
NO.39 An online sales application supports both laptop and mobile devices. You are configuring the
application skin and you notice the responsive layout in the mobile device is not displaying views as
stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users?
(Choose two.)
A. Use the same application skin in all portals.
B. Update the process to give mobile users a separate portal.
C. Do not use a skin for the mobile application version.
D. Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
Answer: A D
NO.40 A hotel booking application allows customers to change rooms after making a reservation.
The status of each room in each hotel is stored on a data page sourced from a database table.
Which two configuration options do you use to update the database table when a customer changes
rooms?
(Choose two.)
A. A When rule to trigger the database update
B. An editable data page containing the room information
C. A savable data page containing the room information
D. A data transform to copy updates to the data page
Answer: B D C D
NO.41 Select each description on the left and drag it to the correct property mode on the right.
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Answer:
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NO.42 A car insurance quote request requires a view for potential customers to enter information to
process the request.
What are the primary considerations to make before you configure fields in the view?
A. The fields users need to see, if the field is required, and where data is sourced from
B. The fields users need to see, where data is sourced from, and how users enter values
C. The fields users need to see, how users enter values, and if the fields are required
D. The fields users need to see, if the field is required, and if the fields include a date type
Answer: D C
NO.43 How do you indicate the progress of a case towards resolution?

A. Design intent-driven user interfaces.
B. Configure a case notes field to capture progress information
C. Update the case status on the appropriate steps.
D. Apply service levels to the assignment steps.
Answer: C
NO.44 You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the _____________ in the service level to 3 days.
A. deadline
B. goal
C. urgency
D. passed deadline
Answer: A
NO.45 You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time
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for the employee.

To configure the form where users enter hours, select the best configuration option to calculate the
total hours for the week.
A. Use a When rule. When the value of any work, vacation, or sick time changes, the total hours
change.
B. Use declarative processing. When the value of any work, vacation, or sick time changes, the total
hours change.
C. Use procedural processing. When the value of any work, vacation, or sick time changes and the
user submits the form, the total hours change.
D. Use a data transform. When the user enters the form, the data transform determines the sum of
the work, vacation, and sick time properties.
Answer: C B
NO.46 You are implementing a UI form collecting job applicant information. Users must provide
values to certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory fields on the form?
A. Use multiple Validate rules for each mandatory field
B. Use an Edit Validate rule to verify if each of the mandatory properties has a value
C. Use a Validate rule to verify the mandatory fields have a value
D. Configure the mandatory fields as Required in the section rule
Answer: C D
NO.47 Select the corresponding user interface (UI) action set component for each behavior in the
Answer area.
Answer:
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Action
Condition
Event
NO.48 A door manufacturer offers a finite list of colors on all its doors. As part of the order,
customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize
memory usage.
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Answer:
NO.49 Select each task on the left and drag it to the corresponding Application Development Studio
on the right, where the task can be completed.
Answer:
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NO.50 You are implementing a data entry screen to include an asset ID field to track company
equipment. All asset IDs are eight characters in length. The first three characters are letters followed
by a five-digit number.
Which validation approach restricts entries to the required format?
A. Text data type
B. Validate rule
C. Edit Validate rule
D. Min/Max characters
Answer: C
NO.51 An online shopping application allows customers to select the item quantity of different
goods and add items to the shopping cart. In the shopping cart, the application displays the price for
each item type, indicates the quantity of each item type, calculate the total item prices, and calculate
the total cost for all items in the shopping cart. The application pulls the price of each item type from
a data page that references an external inventory management system.
Select two unit tests useful in developing the shopping cart page. (Choose Two)
A. Verify the data page has the correct item prices.
B. Verify the data transform copies the correct value from the data page to the shopping cart page.
C. Verify the price fields are displayed in the correct format.
D. Verify the order total cost property is accurately calculated.
Answer: A B B D
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NO.52 You are configuring routing for a customer warranty service request. All warranty service
requests are routed to the warranty resolution group except for warranty service requests for beta-
release product that requires review by the vice president of service.
How do you configure assignment routing to review warranty service requests?
A. Route the assignment to the vice president of service who routes assignments to the warranty
resolution group as needed.
B. Route the assignment to the warranty resolution group who sends an email notification to the vice
president of service for the beta-release product.
C. Route the assignment to the skilled group for the beta release when the request is for the beta
release.
Otherwise, route the assignment to the warranty resolution group.
D. Route the assignment to the vice president of service when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group.
Answer: A D
NO.53 Select each description on the left and drag it to the correct property mode on the right.
Answer:
NO.54 You are creating a case type to process job applications for a large corporation. Job
applications for security positions require a physical assessment in addition to the standard criminal
background check. The physical assessment can occur before or after the background check.
How do you configure a case type to achieve the required behavior?
A. Create a process for the physical assessment that is followed by a process for the background
check.
B. Create a process for the physical assessment that is parallel to the background check process.
C. Create a process on one stage for the background check and a process on another stage for the
physical assessment.
D. Create a process for the background check and an optional process for the physical assessment.
Answer: A B
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NO.55 What is the relationship between pyWorkPage and case data?

A. pyWorkPage timestamps all the data generated while creating and processing a case.
B. pyWorkPage stores all the data pages generated when a case resolves.
C. pyWorkPage stores all the data generated while creating and processing a case.
Answer: C
NO.56 You configure a service level to adjust assignment urgency to 100 when the goal interval
lapses.
How does assignment urgency impact the deadline and passed deadline intervals?
A. Urgency value remains at 100, but other service level processing continues.
B. Urgency value continues to increment as configured.
C. Service level processing is halted until the assignment is completed.
D. The user is notified that the maximum urgency has been reached.
Answer: D A
NO.57 An application must validate postal codes for Canadian customers to match the pattern A1A
1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code?
(Choose two.)
A. Configure a drop-down control to select the postal code based on the specified city and province.
B. Configure an edit validate rule to test that the entered postal code conforms to the required
pattern.
C. Configure the postal code field as a text property with a required input field.
D. Configure a validate rule to test that the entered postal code conforms to the required pattern.
Answer: A B B C
NO.58 An online retailer creates a case type that processes and manages customer orders. The
checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the
quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the
shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if
applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total
of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
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Answer:
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NO.59 From the left, drag each report into the corresponding report type on the right.
Answer:
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NO.60 A library application used by staff creates a loan request case when a member wishes to
borrow one or more books. As part of the case process, the application shows the staff a read-only
list of outstanding past-due books to remind the member to return late books.
In the Answer Area, select the Data page definition for this use case.
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Answer:
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NO.61 What are the minimum components of a user interface (UI) action set?
A. Two actions and one event
B. One action, one event, and one condition
C. One action and one event
D. One action and one condition
Answer: C
NO.62 You are designing a medical claim case type and haw the following requirement: Method
claims must be resolved within 5 days. To meet this requirement you need to set the___________ in
the service level to 5 days.
A. passed deadline
B. goal
C. urgency
D. deadline
Answer: D
NO.63 You are developing a case type to process visa applications. As part of the process, applicants
need to schedule an interview with the consulate. A child Interview case is created for the interview
process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa
case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?
A. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
B. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step
that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours
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have elapsed.
C. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step
that pauses the parent case until 48 hours have elapsed.
D. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step
that pauses the parent case until the Interview case reaches a status of Resolved.
Answer: C D
NO.64 You have been asked to create a pie chart that shows the number of cases each manager has
created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
A. Summarize the manager name column.
B. Group the manager name column.
C. Summarize the case ID column.
D. Group the case ID column.
Answer: C
NO.65 A life insurance company satellite office in various countries . Each satellite office has its own
queue, Company policy require that life insurance underwriting is assignment to office based on the
resident of the policy owner.
Which routing approach supports this requirement?
A. Route the assignment to the correct work queue using skill-based routing.
B. Route the assignment to the correct work queue using an authority matrix.
C. Route the assignment to a specific underwrite based on business logic.
D. Route the assignment to the correct work queue bawd on business logic.
Answer: D
NO.66 A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?
A. Create a required field for the case ID that must be entered by a user during the case process prior
to sending the survey.
B. Delegate a business rule so representatives can customize the email content as needed on a case-
by case basis.
C. Use the Insert Property feature of a Send Email step to add the case ID when composing the
message dialog.
D. Create a process using the Send Email step allowing representatives to quickly add the case ID to
the email.
Answer: C
NO.67 In an application for configuring hardware equipment for new employees, the manager
chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an
external system and may change over time.
Which of the following do you use as the data source for this drop-down list?
A. A data page
B. A local list
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C. A data table
D. A data transform
Answer: A
NO.68 Which two conditions do you test with a unit test? (Choose two.)
A. A property value is set correctly by a data transform.
B. An application is successfully migrated to a test system.
C. A data page populates without any errors.
D. An application displays user views for 20 users within three seconds.
Answer: A B A C
NO.69 You are designing a form for an online bookstore to display new arrivals. In the form, the
book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full
width of the screen, it wraps around to begin a new row.
Which layout do you use to display the book cover pictures?
A. Screen layout
B. Column layout
C. Dynamic layout
D. Repeating layout
Answer: C
NO.70 A requirement for a hotel reservation case type states that as customers change their room
selection, the total cost of the reservation updates.
How do you satisfy this requirement?
A. Configure a Validate rule for the room selection step.
B. Apply a Disable when condition to the total cost field.
C. Add a When condition to the room selection step.
D. Define a declare expression for the total cost field.
Answer: C D
NO.71 A user view includes a list of four urgency options selectable by radio buttons. How do you
configure the selection list?
A. Configure a field group with selectable urgency options.
B. Configure a drop down field with selectable urgency options.
C. Configure a picklist with radio buttons for the urgency options.
D. Configure a Boolean field with selectable urgency options.
Answer: C
NO.72 How do you route an assignment so that any available member of the department can
perform the task?
A. Route the assignment to the admin user ID.
B. Route the assignment to a work queue.
C. Route the assignment separately to all members.
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D. Route the assignment to a work list.

Answer: B
NO.73 Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A. Fax a new insurance claim to the auto repair shop.
B. Assign a new insurance claim to a case worker to process.
C. Text the customer with status changes in an insurance claim.
D. Phone a customer for additional information about the caw.
Answer: A C
NO.74 A requirement states: A customer can update an address at any point during case processing
by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address.
How do you configure this requirement?
A. Add a button to each assignment to present the customer with a form to submit a new address.
B. Add an alternate stage to the case life cycle to change the address.
C. Add a case-wide optional process to the case workflow to perform the address change.
D. Add a case-wide optional action to the workflow for the address submission.
Answer: C
NO.75 An online retailer allows customers to select a courier service for deliveries. The list of
available courier services is drawn from a data type sourced in the Pega database. The Fulfillment
department wants to allow local warehouse managers to add courier services to mitigate increases in
delivery limes and remove courier services that fail to meet delivery metrics.
Which two options are required increase managers to update courier service records in production?
(Choose Two)
A. Enable rule checkout for the local wherehous manager
B. Create an access group for local wherehouse manager
C. Delegate the records for the courier service data type.
D. Define an approval process for adding and removing courier services.
Answer: B C
NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an
estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and
customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A. Review
B. Verification
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C. Repair
D. Submission
Answer: D C
NO.77 You are configuring an external data source using the Integration Designer. You have the
REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source.
What other information do you need to configure the external data source?
A. The name of the database where the source data is stored
B. The data views using the external data source
C. A plan for mapping the data and REST response fields
D. A backup endpoint URL if the configured URL refuses to connect
Answer: A C
NO.78 A customer refund case type requires that an auditor receives an email notification if the
refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?
A. Configure the email to go to a work queue.
B. Configure the email to go to a customer.
C. Configure the email to go to an interested person.
D. Configure the email to go to an owner.
Answer: A C
NO.79 You have been asked to create a pie chart that shows the number of employees in each
regional office, and the name of the manager in each office. A list report contains columns for
Employee Name, Manager Name, and Office.
How do you configure the list report to create the pie chart?
A. Group the Employee Name and Office columns.
B. Group the Employee Name column.
C. Summarize the Employee Name and Manager Name columns.
D. Summarize the Employee Name column.
Answer: D
NO.80 Your online shopping application servers international customers. You need to define a data
page that holds currency rates. All users accessing the application need to use the information.
The Scope of this Page should be set to_______________.
A. Application
B. Requestor
C. Thread
D. Node
Answer: D
NO.81 A customer views a product available in multiple color options. The customer must select
only one color for each product.
Which UI control allows a developer to present the user with all color choices at once, without
33
prompting or clicking, while ensuring that the user can only select one of the color options?
A. Radio buttons
B. Text input
C. Drop-down
D. Check box
Answer: C A
NO.82 An on-demand transportation application has a Conversation preference data type. When
customers use the application to request a ride, they can specify their conversation preference:
whether they would like to talk to their driver or if they would prefer silence. Company stakeholders
are interested in analyzing the conversation preference data.
How is the Conversation preference data type sourced?
A. Local system of record
B. No system of record
C. External system of record
Answer: C
NO.83 The inheritance path for an application contains four copies of the pyDefault data
transformation that set property values for two properties: Work item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the
values of Work Item Urgency and Prefix use crates an auto claim case?
A. Work Item Urgency =25, prefix = [no value]
B. Work Item Urgency =20, prefix =C-
C. Work Item Urgency =10, prefix = O-
D. Work Item Urgency = 25, prefix = C-
Answer: D
NO.84 A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A
manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within
Which set of filtering condition returns a report with the desired data?
A. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND
Expiration Date is less than 60 days
34
B. Credit Card equals MoreCash OR Credit Card [equals Vista AND Billing Cycle equals monthly AND
Expiration Date equals next 60 days
C. Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND
Expiration Date is 60 days greater than today
D. Credit Card equals MoreCash or Vista, Billing Cycle monthly, and Expiration Date equals next 60
days
Answer: A B
NO.85 A development team plans to enhance functionality of an existing application by changing

several user interface rules. The team would like to pilot the enhancements to a small group of users
before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?
A. Place the updated rules into a new minor version of the ruleset and include the new ruleset
version in a new application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new application.
C. Place the updated rules into a new ruleset and include the new ruleset in a new version of the
application.
D. Place the updated rules into a new minor version of the ruleset and include the new ruleset
version in a new version of the application.
Answer: A D
NO.86 An online car parts business wants customers to find parts easily. You are asked to implement
the following requirement: Customers must select a make, model, and year to initiate a vehicle-
specific search.
How do you configure the data storage in the application to implement the requirement?
A. Configure a local data storage of the make, model, and year of the vehicle.
B. Configure a static list of the make, model, and year vehicles.
C. Configure a data page to store the make, model, and year data.
D. Configure a connection to a system of record using the External Database Mapping Wizard.
Answer: D
NO.87 A list report includes columns for purchase requests and regional cost centers. A manager
wants the report to show the total number of purchase requests for each of the regional cost
centers.
How do you configure the report definition?
A. Summarize the regional cost centers by count.
B. Summarize the purchase requests column by count.
C. Use the purchase requests column to group the cost centers.
D. Filter the results so that the report includes only cost center and purchase requests.
Answer: B
NO.88 A requirement states: Loan applicants must enter their annual salary. If the salary is above
the qualifying threshold, the application is automatically approved. If the salary is below threshold,
the applicant must identify a cosigner.
35
Select two configuration options that follow best practices to meet the requirement. (Choose two.)
A. Design a user view with an annual salary field. Create an optional action to collect information
about the cosigner and assign the action to the appropriate stage.
B. Create an assignment step for a loan officer to review the applicant's annual salary and determine
if a cosigner is necessary.
C. Design a user view with an annual salary field and a section for cosigner information. Use a Visible
When condition to display the cosigner section when the salary is below the threshold.
D. Use a collect information step with an annual salary field. Use a decision shape to determine
whether to advance to a step to enter cosigner information or complete the process.
Answer: C D
NO.89 You are developing a case type that processes scholarship applications. Scholarship
applications advance based on the standardized test scores of the applicants. A decision shape
directs the process flow. You want to test whether the process flows correctly, but you have not fully
configured the user interface so that applicants can enter their standardized test scores.
How do you test that the process flows correctly based on the decision?
A. Use the Run Rule window to create a unit test to evaluate the flow rule.
B. Use a declare expression to set a value for the standardized test score field.
C. Use Live UI to see how the case processes and if an error occurs.
D. Use the Clipboard tool to set a value for the standardized test score field.
Answer: B A
NO.90 While running a process, you notice that a read-only field on a form contains a value.
Which tool allows you to determine if a declare expression was used to calculate the value?
A. Declarative network
B. Clipboard tool
C. The Tracer
D. Live UI
Answer: A
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IT Certification Guaranteed, The Easy Way!

Title : Pega Certified System

NO.14 Which statement best describes the business value of delegation?

NO.16 A form listing nearby restaurants has four columns:

NO.20 Which business need do you address through delegation?

remaining vacation and sick time calculate.

B. Make the Create Date the first column in the report.

NO.43 How do you indicate the progress of a case towards resolution?

for the employee.

NO.55 What is the relationship between pyWorkPage and case data?

NO.66 A survey is sent to a customer via email.

D. Route the assignment to a work list.

NO.85 A development team plans to enhance functionality of an existing application by changing

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