MBA Business Analytics
MBA Business Analytics
MBA Business Analytics
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1.21 Cumulative Grade Point Average (CGPA) is a measure of overall cumulative performance
of a student over all the semesters. The CGPA is the ratio of total credit points secured by a
student in various courses in all semesters and the sum of the total credits of all courses in
all the semesters.
1.22 Letter Grade is an index of the performance of a student in a particular course. Grades are
denoted by the letters S, A, B, C, D, E, RA, and W.
2. Programmes Offered and Eligibility Criteria
The Department of Business administration offers SEVEN two Year MBA Programmes and the
eligibility criteria for each of these programmes are detailed below.
Faculty of Arts
S.No. Programme Eligibility
1. M.B.A. Business Analytics The candidate who has undergone
2. M.B.A. Dual Specialization 10+2+3/4 pattern of study in any
discipline with a minimum of 50%
3. M.B.A. Financial Management
marks in Part- III. Admission is through
4. M.B.A. Human Resource Management TANCET.
5. M.B.A. Infrastructure Management
6. M.B.A. International Business Management
7. M.B.A. Marketing Management
2.1 In the case of SC/ST and Differently-abled candidates, a pass is the minimum
qualification for all the above Programmes.
3. Reservation Policy
Admission to the various programmes will be strictly based on the reservation policy of the
Government of Tamil Nadu.
4. Programme Duration
4.1 The Two Year Master’s Programmes consist of two academic years.
4.2 Each academic year is divided into two semesters, the first being from July to November and
the second from December to April.
4.3 Each semester will have 90 working days (18 weeks).
5 Programme Structure
5.1 The Two Year Master’s Programme consists of Core Courses, Elective Courses
(Departmental & Interdepartmental), and Project.
5.2 Core courses
5.2.1 These are a set of compulsory courses essential for each programme.
5.2.2 The core courses include both Theory (Core Theory) and Practical (Core Practical) courses.
5.3 Elective courses
5.3.1 Departmental Electives (DEs) are the Electives that students can choose from a range of
Electives offered within the Department.
5.3.2 Interdepartmental Electives (IDEs) are Electives that students can choose from amongst
the courses offered by other departments of the same faculty as well as by the departments
of other faculties.
5.3.3 Students shall take a combination of both DEs and IDEs.
5.4 Experiential Learning
5.4.1 Experiential learning provides opportUnities to students to connect principles of the discipline
with real-life situations.
5.4.2 In-plant training/field trips/internships/industrial visits (as applicable) fall under this category.
5.4.3 Experiential learning is categorised as Core.
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5.5 Project
5.5.1 Each student shall undertake a Project in the final semester.
5.5.2 The Head of the Department shall assign a Research Supervisor to the student.
5.5.3 The Research Supervisor shall assign a topic for research and monitor the progress of the
student periodically.
5.5.4 Students who wish to undertake project work in recognised institutions/industry shall obtain
prior permission from the University. The Research Supervisor will be from the host institute,
while the Co-Supervisor shall be a faculty in the parent department.
5.6 Value added Courses (VACs)
5.6.1 Students may also opt to take Value added Courses beyond the minimum credits required for
award of the Degree. VACs are outside the normal credit paradigm.
5.6.2 These courses impart employable and life skills. VACs are listed in the University website
and in the Handbook on Interdepartmental Electives and VACs.
5.6.3 Each VAC carries 2 credits with 30 hours of instruction, of which 60% (18 hours) shall be
Theory and 40% (12 hours) Practical.
5.6.4 Classes for a VAC are conducted beyond the regular class hours and preferably in the II and
III Semesters.
5.7 Online Courses
5.7.1 The Heads of Departments shall facilitate enrolment of students in Massive Open Online
Courses (MOOCs) platform such as SWAYAM to provide academic flexibility and enhance
the academic career of students.
5.7.2 Students who successfully complete a course in the MOOCs platform shall be exempted
from one elective course of the programme.
*Each Department shall fix the minimum required credits for award of the Degree within the
prescribed range of 90-95 credits.
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6.3 The record shall be submitted to the Head of the Department once a month for monitoring
the attendance and syllabus coverage.
6.4 At the end of the semester, the record shall be duly signed by the Course Instructor and the
Head of the Department and placed in safe custody for any future verification.
6.5 The Course Instructor shall intimate to the Head of the Department at least seven calendar
days before the last instruction day in the semester about the attendance particulars of all
students.
6.6 Each student shall have a minimum of 75% attendance in all the courses of the particular
semester failing which he or she will not be permitted to write the End-Semester
Examination. The student has to redo the semester in the next year.
6.7 Relaxation of attendance requirement up to 10% may be granted for valid reasons such as
illness, representing the University in extracurricular activities and participation in
NCC/NSS/YRC/RRC.
7 Mentor-Mentee System
7.1 To help the students in planning their course of study and for general advice on the
academic programme, the Head of the Department will attach certain number of students to
a member of the faculty who shall function as a Mentor throughout their period of study.
7.2 The Mentors will guide their mentees with the curriculum, monitor their progress, and
provide intellectual and emotional support.
7.3 The Mentors shall also help their mentees to choose appropriate electives and value-added
courses, apply for scholarships, undertake projects, prepare for competitive examinations
such as NET/SET, GATE etc., attend campus interviews and participate in extracurricular
activities.
8 Examinations
8.1 The examination system of the University is designed to systematically test the student's
progress in class, laboratory and field work through Continuous Internal Assessment (CIA)
Tests and End-Semester Examination (ESE).
8.2 There will be two CIA Tests and one ESE in each semester.
8.3 The Question Papers will be framed to test different levels of learning based on Bloom’s
taxonomy viz. Knowledge, Comprehension, Application, Analysis, Synthesis and
Evaluation/Creativity.
8.4 Continuous Internal Assessment Tests
8.4.1 The CIA Tests shall be a combination of a variety of tools such as class tests, assignments,
seminars, and viva-voce that would be suitable to the course. This requires an element of
openness.
8.4.2 The students are to be informed in advance about the assessment procedures.
8.4.3 The pattern of question paper will be decided by the respective faculty.
8.4.4 CIA Test-I will cover the syllabus of the first two Units while CIA Test-II will cover the last
three Units.
8.4.5 CIA Tests will be for two to three hours duration depending on the quantum of syllabus.
8.4.6 A student cannot repeat the CIA Test-I and CIA Test-II. However, if for any valid reason, the
student is unable to attend the test, the prerogative of arranging a special test lies with the
teacher in consultation with the Head of the Department.
8.5 End Semester Examinations (ESE)
8.5.1 The ESE for the first/third semester will be conducted in November and for the
second/fourth semester in May.
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8.5.2 A candidate who does not pass the examination in any course(s) of the first, second and
third semesters will be permitted to reappear in such course(s) that will be held in April and
November in the subsequent semester/year.
8.5.3 The ESE will be of three hours duration and will cover the entire syllabus of the course.
9 Evaluation
9.1 Marks Distribution
9.1.1. Each course, both Theory and Practical as well as Project/Internship/Field work/In-plant
training shall be evaluated for a maximum of 100 marks.For the theory courses, CIA Tests will
carry 25% and the ESE 75% of the marks.
9.1.2 For the Practical courses, the CIA Tests will constitute 40% and the ESE 60% of the marks.
9.2. Assessment of CIA Tests
9.2.1 For the CIA Tests, the assessment will be done by the Course Instructor
9.2.2 For the Theory Courses, the break-up of marks shall be as follows:
Marks
Test-I & Test-II 15
Seminar 05
Assignment 05
Total 25
9.2.3 For the Practical Courses (wherever applicable), the break-up of marks shall be as follows:
Marks
Test-I 15
Test-II 15
Viva-voce and Record 10
Total 40
9.3 Assessment of End-Semester Examinations
9.3.1 Evaluation for the ESE is done by both External and Internal examiners (Double
Evaluation).
9.3.2 In case of a discrepancy of more than 10% between the two examiners in awarding marks,
third evaluation will be resorted to.
9.4 Assessment of Project/Dissertation
9.4.1 The Project Report/Dissertation shall be submitted as per the guidelines laid down by the
University.
9.4.2 The Project Work/Dissertation shall carry a maximum of 100 marks.
9.4.3 CIA for Project will consist of a Review of literature survey, experimentation/field work,
attendance etc.
9.4.4 The Project Report evaluation and viva-voce will be conducted by a committee constituted
by the Head of the Department.
9.4.5 The Project Evaluation Committee will comprise the Head of the Department, Project
Supervisor, and a senior faculty.
9.4.6 The marks shall be distributed as follows:
Continuous Internal Assessment End Semester Examination (75 Marks)
(25 Marks)
Project / Dissertation Viva-voce
Evaluation
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Review-I 10 Review-II: 15 50 25
11.4 CGPA is the Weighted Average Grade Point of all the Courses passed starting from the first
semester to the current semester.
11.5 Evaluation of the performance of the student will be rated as shown in the Table.
Letter Grade Grade Points Marks %
S 10 90 and above
A 9 80-89
B 8 70-79
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C 7 60-69
D 6 55-59
E 5 50-54
RA 0 Less than 50
W 0 Withdrawn from the
examination
11.6 Classification of Results. The successful candidates are classified as follows:
11.6.1 For First Class with Distinction: Candidates who have passed all the courses prescribed
in the Programme in the first attempt with a CGPA of 8.25 or above within the programme
duration. Candidates who have withdrawn from the End Semester Examinations are still
eligible for First Class with Distinction (See Section 12 for details).
11.6.2 For First Class: Candidates who have passed all the courses with a CGPA of 6.5 or
above.
11.6.3 For Second Class: Candidates who have passed all the courses with a CGPA between
5.0 and less than 6.5.
11. 6.4 Candidates who obtain highest marks in all examinations at the first appearance alone will
be considered for University Rank.
11.7 Course-Wise Letter Grades
11.7.1 The percentage of marks obtained by a candidate in a course will be indicated in a letter
grade.
11.7.2 A student is considered to have completed a course successfully and earned the credits if
he/she secures an overall letter grade other than RA.
11.7.3 A course successfully completed cannot be repeated for the purpose of improving the
Grade Point.
11.7.4 A letter grade RA indicates that the candidate shall reappear for that course. The RA Grade
once awarded stays in the grade card of the student and is not deleted even when he/she
completes the course successfully later. The grade acquired later by the student will be
indicated in the grade sheet of the Odd/Even semester in which the candidate has
appeared for clearance of the arrears.
11.7.5 If a student secures RA grade in the Project Work/Field Work/Practical Work/Dissertation,
he/she shall improve it and resubmit if it involves only rewriting/ incorporating the
clarifications suggested by the evaluators or he/she can re-register and carry out the same
in the subsequent semesters for evaluation.
12. Provision for Withdrawal from the End Semester Examination
12.1 The letter grade W indicates that a candidate has withdrawn from the examination.
12.2 A candidate is permitted to withdraw from appearing in the ESE for one course or courses in
ANY ONE of the semesters ONLY for exigencies deemed valid by the University
authorities.
12.3 Permission for withdrawal from the examination shall be granted only once during the
entire duration of the programme.
12.3 Application for withdrawal shall be considered only if the student has registered for the
course(s), and fulfilled the requirements for attendance and CIA tests.
12.4 The application for withdrawal shall be made ten days prior to the commencement of the
examination and duly approved by the Controller of Examinations. Notwithstanding the
mandatory prerequisite of ten days notice, due consideration will be given under
extraordinary circumstances.
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12.5 Withdrawal is not granted for arrear examinations of courses in previous semesters and for
the final semester examinations.
12.6 Candidates who have been granted permission to withdraw from the examination shall
reappear for the course(s) when the course(s) are offered next.
12.7 Withdrawal shall not be taken into account as an appearance for the examination when
considering the eligibility of the candidate to qualify for First Class with Distinction.
13. Academic misconduct
Any action that results in an unfair academic advantage/interference with the functioning of
the academic community constitutes academic misconduct. This includes but is not limited
to cheating, plagiarism, altering academic documents, fabrication/falsification of data,
submitting the work of another student, interfering with other students’ work,
removing/defacing library or computer resources, stealing other students’
notes/assignments, and electronically interfering with other students’/University’s
intellectual property. Since many of these acts may be committed unintentionally due to
lack of awareness, students shall be sensitised on issues of academic integrity and ethics.
14. Transitory Regulations
Wherever there has been a change of syllabi, examinations based on the existing syllabus
will be conducted for two consecutive years after implementation of the new syllabus in
order to enable the students to clear the arrears. Beyond that, the students will have to take
up their examinations in equivalent subjects, as per the new syllabus, on the
recommendation of the Head of the Department concerned.
15. Notwithstanding anything contained in the above pages as Rules and Regulations governing
the Two Year Master’s Programmes at Annamalai University, the Syndicate is vested with
the powers to revise them from time to time on the recommendations of the Academic
Council.
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Annamalai University
Department of Business Administration
M.B.A. (Business Analytics)
(Two Year) Programme
Programme Code: ABUS27
Programme Structure
(For students admitted from the academic year 2019-2020)
Hours per
Course week Marks
Course Title C
Code
L P CIA ESE Total
19BBAC101 Core 1: Management Concepts and
4 - 3 25 75 100
Organizational Behavior
19BBAC102 Core 2: Introduction to Analytics 4 - 3 25 75 100
19BBAC103 Core 3: Accounting for Managers 4 - 3 25 75 100
19BBAC104 Core 4: Statistical Decision Making 4 - 3 25 75 100
19BBAC106 Core 5: E- Business Management 4 - 3 25 75 100
19BBAC107 Core 6: Introduction to R (Practical) - 4 3 25 75 100
19BBAC108 Core 7: Spread Sheet Modelling 4 3 25 75 100
Total 21
19BBAC201 Core 8: Marketing & CRM 4 - 3 25 75 100
19BBAC202 Core 9: Business Strategy 4 - 3 25 75 100
19BBAC203 Core10: PYTHON (Practical) - 4 3 25 75 100
19BBAC204 Core11: Time Series Forecasting 4 - 3 25 75 100
19XXXX205 Elective 1: Interdepartmental Elective 3 - 3 25 75 100
19BBAE206 Elective 2: Department Elective 4 - 4 25 75 100
19BBAE207 Elective 3: Department Elective 4 - 4 25 75 100
19BBAC208 Applied Project in Big Data Analysis - - 2 25 75 100
Total 25
Value Added Course (VAC) Carries Additional Credits
Core 12: Data Visualization
19BBAC301 4 - 3 25 75 100
(HADOOP/TABLEAU)
19BBAC302 Core13: e-Governance and Cyber Law 4 - 3 25 75 100
19BBAC303 Core14: Soft Skills 4 - 3 25 75 100
19BBAC304 Core15: SQL (Practical) - 4 3 25 75 100
19BBAE306 Elective 4: Department Elective 4 - 4 25 75 100
19BBAE307 Elective 5: Department Elective - - 4 25 75 100
Project Work
19BBAC308 - - 4 25 75 100
(Intern with Analytics Firm)
Total 24
Value Added Course (VAC) Carries Additional Credits
Core16: Operations & Supply Chain
19BBAC401 4 - 3 25 75 100
Analytics
19BBAC402 Core17: HR Analytics 4 - 3 25 75 100
19BBAC403 Core18: Finance & Risk Analytics 4 - 3 25 75 100
19BBAC404 Core19: Marketing & Retail Analytics 4 - 3 25 75 100
19XXXX405 Elective 6: Interdepartmental Elective 3 - 3 25 75 100
19BBAE406 Elective 7: Department Elective 4 - 4 25 75 100
19BBAE407 Elective 8: Department Elective 4 - 4 25 75 100
19BBAC408 Comprehensive Viva-voce 4 - 2 25 75 100
Total 25
Total credit
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Departmental Electives (DE)
Programme Outcomes
PO1: Critical thinking
PO2: Cultivating Cognitive skills required in the job market
PO3: Effective Communication
PO4: Familiarity with ICT to thrive in the information age
PO5: Cultivating aptitude for research
PO6: Respect for alternate view-points including those conflicting with one’s own
perspectives
PO7: Ability to work individually and as members in a team
PO8: Upholding ethical standards
PO9: Acting local while thinking global
PO10: Commitment to gender equality
PO11: Commitment to Sustainable development
PO12: Lifelong learning
Annamalai University is a pioneering institution among all state universities in providing Business
Administration programme in Business Analytics with the following objectives:
PSO1: To facilitate you develop proficiency in the key knowledge areas of business analytics
PSO2: To deepen analytical skills and investigate data to establish new relationships and
patterns
PSO3: To provide practical hands-on experience with statistics programming languages and
big data tools
PSO4: To develop understanding in data science and master technology trends of Data
Analytics, Big Data, Cloud computing and Machine Learning
PSO5: To have proficiency in using tools and open source software to interpret data
PSO6: To understand and explore problems in business and provide viable solutions using
analytics
PSO7: To interpret data as well as projects and tasks that are based on real-life case studies
PSO8: To demonstrate use of teamwork, leadership skills, decision making in their future
career
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Semester – I
Learning Objective
The objective of this course is
LO1: To provide foundational knowledge associated with managerial functions
LO2: To enable students to effectively identify the recent management thoughts
LO3: To help students understand the conceptual framework of management and organizational
behavior.
LO4: To explain how organizational change and culture affect working relationships within
organizations.
LO5: To provide foundational knowledge on leadership theory and styles.
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √
CO3 √
CO4 √ √
CO5 √ √ √
CO6 √ √ √
Learning Objective
The objective of this course is
LO1: To Study core statistical techniques; data retrieval, analysis and mining
LO2: To effectively persuade in the project-oriented world of data-driven decisions.
LO3: To understand the purpose of using business analysis tools within an organization
LO4: To analyse a dataset for making a business decisions.
LO5: To use R studio for data analysis.
Unit-1 Introduction to Business Analytics and Big Data (12 h)
Business Analytics – Definition - Need – Scope - A categorization of Analytical Methods – Analytics
in action – Big data – Business analytics in practice – types of data – modifying data in excel –
creating Distributions from data– measures of location
Unit-2 Application of Business Analytics (10 h)
Machine Learning - Introduction and Concepts - Differentiating algorithmic and model based
frameworks, Decision analytics. Descriptive analytics - Predictive analytics - Prescriptive analytics.
Unit-3 Decision support and Data Visualisation (12 h)
DSS- Executive and enterprise support- Automated decision support - Web analytics- Data mining
-Applied artificial intelligence - Visual analysis: Data concepts – Data Dashboards - Data
exploration & visualization - Scorecards
Unit-4 Time Series and Forecasting (14 h)
Time series pattern – forecasting accuracy – moving averages and exponential smoothing - using
regression analysis for forecasting – determining the best forecasting model to use - building good
spreadsheet model – What-If analysis – some useful excel functions for modeling – auditing
spreadsheet model – a simple maximization problem.
Unit-5 Data Analysis using R (12 h)
R Studio: Introduction – R data types and objects, reading and writing data - Data structures in R -
R programming fundamentals - Advantages and disadvantages of using R.
Text Books
1) Majid Nabavi, David L.Olson, Introduction to Business Analytics, Business Expert Press, 2018
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2) Umesh R Hodeghatta and Umesha Nayak, Business Analytics Using R - A Practical Approach-
Apress, 2017.
Supplementary Readings
1) Jeffery D.Camm, James J. Cochran, Michael J. Fry, Jeffrey W. Ohlmann, David R. Anderson,
Essentials of Business Analytics, Cengage Learning, 2015
2) Sandhya Kuruganti, Business Analytics: Applications To Consumer Marketing, McGraw Hill,
2015
3) Bernard Marr, Big Data: Using Smart Big Data, Analytics and Metrics to Make Better Decisions
and Improve Performance, Wiley, 2015
Course Outcome
Upon completion of this course, the student will have the ability to
CO1: Critically analyze the business problems and apply analytical knowledge in big data
CO2: Recognize, understand and apply the language, theory and models of the field of business
analytics
CO3: Able to cultivating cognitive skills on the applications of business analytics.
CO4: Commitment to sustainable development of data visualization and time series analysis
related to various sectors.
CO5: Provide leadership in application of using R statistics
CO6: Cultivating cognitive skills acquired on forecasting methods
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √ √
CO4 √ √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To acquaint the students with the various concepts, techniques, methods, process of
accounting data analysis and interpretation,
LO2: To understand the concepts of decision making in the areas of Financial and Management
Accounting.
LO3: To provide foundational knowledge on fund flow analysis and ration analysis
LO4: To enable students to effectively identify the techniques of Cost Accounting
LO5: To provide the practice exposure on cost analysis
Unit-1 Introduction to Management Accounting and Financial Accounting (12 h)
Introduction – Principles – Concept – Accounting conventions – Management accounting – Its
origin – Role – Function – Growth – Cost accounting – Financial accounting – Difference between
various accounting – Financial Accounting – Journal – Ledger – Trail Balance – Trading – Profit
and Loss account – Balance sheet. (Final Accounting Problems with adjustments). Accounting
Standards (IND-AS) – Generally Accepted Accounting Principles (GAAP).
Unit-2 Financial Statement Analysis, Ratio Analysis, Fund and Cash Flow Analysis (12 h)
Analysis and interpretation of financial statements – Analysis of Comparative Balance sheet –
Common size statement (simple problems) – Ratio Analysis – Nature – Classification – Limitations
– Interpretations of Ratios – Funds flow analysis – Concept – Merits and Demerits – Cash flow
analysis – Concept – Merits and Demerits (simple problems).
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Unit-3 Methods and Techniques of Cost Accounting (10 h)
Concept of cost – Elements of cost – Cost Accounting – Objectives – Cost Sheet (Problems) –
Classification of cost – Cost Unit and Cost Centre – Methods of Costing _ Techniques of Costing.
Unit-4 Marginal Costing, Budget and Budgetary Control (12 h)
Marginal Costing – Concept – Advantages and Disadvantages – Break even analysis – Cost
volume profit analysis – Budget and Budgetary control – Objectives – Type of budgets –
Preparation of Sales, Cash, flexible and master budgets (simple problems).
Unit-5 Standard Costing and Variance Analysis (12 h)
Standard Costing – Advantages of Standard Costing – Limitation of Standard Costing –
Determination of Standard Costs – Revision of Standards – Standard Cost Card -Variance
Analysis-Material Cost Variances – Sales Variances – Labour Variances (Simple Problems in
Variances)
Text Books
1. Jain .S.P. and K.L.Narang, Advanced Accounts, Kalyani Publishers, Ludhiana 2018.
2. Khan. M.Y. and P.K. Jain, Management Accounting, Tata McGraw Hill Pub., 2017.
Supplementary Readings
1. Narayanasamy.R, Financial Accounting- A Managerial Perspective, PHI learning Private
Limited , Sixth Edition, 2017.
2. Gupta.R.L and Radhaswamy M, Advanced Accounts, Vol I, Sulthan Chand & Sons, New
Delhi 2017.
3. Maheswari, S.N., Cost and Management Accounting, Sultan Chand & Sons.,Publisher New
Delhi, 2013.
4. Gunasekaran, E., Accounting for Management, Lakshmi Publication, Chennai, 2012.
5. Pandikumar ,M.P, Management Accounting, Excel Books, New Delhi, 2010.
Course Outcome
After completion of this course, the student will have the ability to
CO1: Have stronger understanding of the basic accounting and regulations of accounting
format
CO2: Analysis the financial statement with ethical standards.
CO3: Understanding different financial items like ratio, capital budgeting, marginal costing
etc.
CO4: Evaluate and solve the accounting problems and it helps for financial decision making.
CO5: Cultivating cognitive skills acquired on standard costing and variance analysis
CO6: Commitment to sustainable development of budget and budgetary control system
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √ √
CO3 √
CO4 √
CO5 √ √
CO6 √
Learning Objective
The objective of the course is
LO1: To equip the students with the basic understanding of the research methodology
LO2: To provide an insight into the application of modern analytical tools and techniques for the
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purpose of management decision making
LO3: To provide hands on experience in SPSS software
LO4: To understand and analyze the factor and cluster analysis
LO5: To get idea on application of non-parametric tools.
Unit-1 Introduction to Research (10 h)
Research – Meaning – Types – Nature and scope of research – Problem formulation – Statement
of research Objective –Importance of research in Management – Research process – Research
designs
Unit-2 Data Collection Methods (10 h)
Data Collection Methods of data collection – Observational and Survey methods – Field surveys –
Sampling methods & techniques – Sample size
Unit-3 Research Tools (12 h)
Sources of Data – Primary – Secondary data – Questionnaire Design; Attitude measurement
techniques – Scaling Techniques - Simple Tabulation and Cross Tabulation– Frequencies –
Percentage – Charts
Unit-4 Parametric Tools (14 h)
Introduction to Statistics – Estimation of Population parameters – Point of Internal estimates of
means and proportions – Correlation – Regression – Hypothesis testing –t test – F test – Two way
ANOVA – Discriminant Analysis – Factor analysis - Cluster Analysis
Unit-5 Non-Parametric Tools (14 h)
Scale Validation - Normality Test - Chi–square test – 1-sample Wilcoxon signed rank test. -
Friedman test - Kruskal-Wallis test - Mann-Whitney test - Spearman Rank Correlation
Text Books
1. Vohra, N.D., Business Statistics, McGraw Hill, New Delhi, 2013.
2. Naresh Malhothra, Marketing Research, Pearson Publication, 7th Edition, 2012, New Delhi.
Supplementary Readings
1. Kothari, C.R., Research Methodology, New Age International Pvt. Ltd., Publishers, New
Delhi, 2004.
2. Vijay Gupta, SPSS for Beginners, VJ Books Inc., 1999.
3. Julie Pallant, SPSS, Survival Manual: A step by step guide to Data Analysis Using SPSS,
3rd Edition, McGraw Hill. 1999
Course Outcome
Upon completion of this course, the student will have the ability to
CO1: Develop expertise in describing data, cultivating aptitude for research design,
hypothesis testing and model building
CO2: Increase their capability as a manager to think statistically using data
CO3: Apply cognitive skills to support the data collection methods to solve the problems
CO4: Provide experience in statistical methods in decision making process
CO5: Cultivating cognitive skills acquired on using the parametric and non-parametric
tools for various service sectors.
CO6: Apply analytical knowledge in business statistics for sustainable development of an
organisation
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √ √
CO4 √
CO5 √
CO6 √ √
16
Semester – I 19BBAC105: E - Business Management Credits: 3
Hours: 60
Learning Objective
The objective of the course is
LO1: To understand the practices and technology to start an online business.
LO2: To know how to build and manage an e-business.
LO3: To recognize the fundamental principles of e‐Business and e‐Commerce.
LO4: To distinguish the role of management in the context of e‐Business and e‐Commerce
LO5: To explain the added value, risks and barriers in the adoption of e‐Business and e-
commerce
Unit-1 Introduction to e-Business (12 h)
Overview of E-Business; Fundamentals, E-Business framework; E-Business application; Major
requirements in E-Business; Emerging trends and technologies in E-Business; From ECommerce
to E-Business.
Unit-2 Technology Infrastructure (10 h)
Internet and World Wide Web, internet protocols - FTP, intranet and extranet, information
publishing technology- basics of web server hardware and software.
Unit-3 Business Applications (14 h)
Consumer oriented e-business – e-tailing and models - Marketing on web – advertising, e-mail
marketing, affiliated programs - e-CRM; online services, Business oriented e-business, e-
governance, EDI on the internet.
Unit-4 E-Business Payments and Security (12 h)
E-payments - Characteristics of payment of systems, protocols, e-cash, e-cheque and Micro
payment systems- internet security – cryptography – security protocols – network security.
Unit-5 Legal and Privacy Issues (12 h)
Legal, Ethics and privacy issues – Protection needs and methodology – consumer protection,
cyber laws, contracts and warranties, Taxation and encryption policies.
Text Books
1. ParagKulkarni, SunitaJahirabadkao, PradeepChande, e business, Oxford University
Supplementary Readings
2. Kamlesh K.Bajaj and Debjani Nag, Ecommerce- the cutting edge of Business, Tata
McGrawHill Publications, 7th reprint, 2009
3. Hentry Chan &el , E-Commerce – fundamentals and Applications, Wiley India Pvt Ltd,
2007.
Supplementary Readings
1. Gary P. Schneider, Electronic commerce, Thomson course technology, Fourth annual
edition, 2007
2. Kalakota et al, Frontiers of Electronic Commerce, Addison Wesley, 2004
Course Outcome
Upon completion of this course, the student will have the ability to
CO1: Cultivating cognitive skills acquired on the internet in the development of a virtual
e‐commerce site.
CO2: Critically thinking a various issue in electronic payment systems which held in various
fields.
CO3: Apply analytical knowledge in the security protocols and the issues in internet security
CO4: Examine the various legal and ethical issues specific to E-Business for effective decisions
CO5: Capable to analyze problem using the applications of e‐Commerce in global level.
CO6: Commitment to sustainable development of e-business activities with unparalleled ideas.
17
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √ √
CO3 √
CO4 √ √
CO5 √ √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To give an introduction to the software R and how to write elementary programs
LO2: To demonstrate how statistical models are implemented and applied
LO3: To write simple program scripts for data analysis
LO4: To produce illustrative data plots and carry out statistical tests
LO5: To get hands-on experience to work with Statistical graphs.
Unit-1 Introduction to the R language (12 h)
Introduction to the R language - SAS versus R - R, S, and S-plus - Obtaining and managing R -
Objects - types of objects, classes, creating and accessing objects - Arithmetic and matrix
operations - Introduction to functions.
Unit-2 Working with R (12 h)
Working with R - Reading and writing data - R libraries - Functions and R programming – the If
statement - looping: for, repeat, while - writing functions - function arguments and options – Basic
R commands
Unit-3 Graphics (10 h)
Graphics - Basic plotting - Manipulating the plotting window - Advanced plotting using lattice library
- Saving plots.
Unit-4 Standard statistical models in R (12 h)
Standard statistical models in R - Model formulae and model options - Output and extraction from
fitted models - Models considered:Linear regression: lm() , Logistic regression: glm() , Linear mixed
models: lme()
Unit-5 Advanced R (14 h)
Advanced R - Data management - importing, sub-setting, merging, new variables, missing data;
Plotting – Loops and functions - Migration SAS to R – Plotting and Graphics in R – Writing R
functions, optimizing R code– Bio-conductor, analysis of gene expression and genomics data.
More on linear models – Multivariate analysis, Cluster analysis, dimension reduction methods
(PCA)
Text Books
1. Raghav Bali, Dipanjan Sarkar and Tushar Sharma, Learning Social Media Analytics with R,
Packt Publishing Ltd,2017
2. Nina Zumel and John Mount, Practical Data Science with R, Manning Publications
Company, 2014
Supplementary Readings
1. Peter Dalgaard, Introductory Statistics with R (Paperback) 1st Edition Springer-Verlag New
York, Inc. (ISBN 0-387-95475-9)
2. W. N. Venables and B. D. Ripley. 2002, Modern Applied Statistics with S. 4th Edition.
Springer. (ISBN 0-387-95457-0)
18
3. Andreas Krause, Melvin Olson. 2005, The Basics of S-PLUS, 4th edition, Springer-Verlag,
New York (ISBN 0-387-26109-5)
4. An Introduction to R. Online manual at the R website at
http://cran.rproject.org/manuals.html-2000
Course Outcome
By the end of this course students should be able to
CO1: CO1: Critically thinking on import, manage and structure data files for using business
analytics.
CO2: CO2: Apply analytical knowledge with the R interface and language for different fields.
CO3: CO3: Provide leadership in analytics in existing datasets into R or create new ones
CO4: CO4: Cultivating cognitive skills acquired on existing data and performs all conventional
statistical analysis tests
CO5: CO5: Capable to analyze problems using R knowledge on data management for
sustainable development of the organisation.
CO6: CO6: Effectively solve business problems and make effective decision making using R
Statistics.
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √
CO4 √ √
CO5 √ √
CO6 √
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √
CO3 √
CO4 √
CO5 √
CO6 √
20
Semester – II
21
Course Outcomes
Upon completing this course, the student will be able to
CO1: Acquire required skills in solving marketing related problems and challenges
CO2: Analyse the relevance of Marketing concepts and theories in evaluating environmental
changes on marketing planning, strategies and practices
CO3: Determine strategies for developing new products and services that are consistent with
evolving market needs
CO4: Formulate marketing plan and employ digital tools to analyze the effectiveness of a
marketing campaign
CO5: Understand the implementation of CRM best practices and customer relationships
CO6: Work professionally in CRM team and exhibit leadership skills
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √ √
CO2 √
CO3 √ √
CO4 √
CO5 √
CO6 √ √ √
Learning Objective
The objective of the course is
LO1: To describe the practical and integrative model of strategic management process that
defines basic activities in strategic management
LO2: To develop the ability in understanding business environment and formulation of strategies
in the real business situation.
LO3: To gain the knowledge and abilities in formulating strategies and strategic plans
LO4: To demonstrate understanding of the concept of competitive advantage and its sources and
the ability to recognize it in real-world scenarios
LO5: To understand and think critically in relation to a particular problem, situation or strategic
decision through real-world scenarios
Unit-1 Basic concepts of strategy (12 h)
Evolution of Strategy – Strategic Management – Importance - Benefits – Strategic content -
Strategic Management Process – Dimensions and levels of strategy – Strategy Formulation –
Strategic Planning –– Strategic intent - Strategic Decision Making – Strategic Risks
Unit-2 Strategy Formulation – Competitive Strategy (12 h)
Strategic vision – Corporate Mission - Five forces that shape strategy – Generic Strategies –
Environmental Scanning – Industry Analysis – Competitive Analysis –Value chain Analysis –
BCG and GE Matrix.
Unit-3 Strategy Formulation - Corporate Strategy (12 h)
Long-term objectives – Grand Strategies: Development, Diversification, Integration, Defensive,
Joint Ventures & Strategic Alliances – Functional Strategies: Marketing Strategies – Production
Strategies – HR Strategies – Financial Strategies – Product Strategies.
Unit-4 Strategy Implementation (12 h)
Strategic Choice – 7S Framework – Strategy Implementation – Role of Organisational Structure,
Leadership and Culture - Resource Allocation – Strategic Budgeting - Challenges of Strategy
Implementation
22
Unit-5 Strategy Evaluation and control (12 h)
Strategy Review – Strategy Evaluation and Control – Strategic Audit – Michael Porter’s
Competitive Advantage - Strategy for Entrepreneurial Ventures and Small business - Strategy for
non-profit organizations.
Text Books
1. Thompson A., Margaret A Peteraf, John E Gamble, A J Strickland and
A K Jain, Crafting and Executing Strategy, McGraw Hill, New Delhi, 2013.
2. Ghosh, P.K., Strategic Management Text & Cases, Sultan Chand & Sons,
New Delhi, 2012.
Supplementary Readings
1. John A. Pearce, Richard Robinson and Amita Mital, Strategic Management, Tata McGraw
Hill, New Delhi, 2012.
2. Hill, Charles W.L., Gareth R. Jones, Strategic Management Theory: An Integrated
Approach, Cengage Learning, New Delhi, 10th edition 2012
3. Francis Cherunilam, Strategic Management, Himalaya Publishing House, Mumbai,
2008.Fred R. David, Strategic Management, PHI Learning, New Delhi, 2009.
Course Outcome
Upon completing this course, the student will be able to
CO1: Recognize the different stages of industry evolution and recommend strategies appropriate
to each stage
CO2: Gain competence in crafting business strategies, evaluate action alternatives and make
sound strategic decisions
CO3: Asses and analyse business risks and improve ability to achieve effective outcomes
CO4: Appraise the resources and capabilities of the firm in terms of their ability to confer
sustainable competitive advantage
CO5: Demonstrate the ability to think critically in relation to a particular problem and formulate
strategies that leverage a firm's core competencies
CO6: Recognize strategic decisions and make appropriate recommendations for ethical decision-
making.
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √
CO3 √ √
CO4 √
CO5 √
CO6 √ √
23
Semester – II 19BBAC203: Python For Decision Science (Practical) Credits: 4
Hours: 60
Learning Objective
The objective of the course is
LO1: To learn to use Python for data analysis
LO2: To understand how to use lists, tuples, and dictionaries in Python programs
LO3: To define the structure and components of a Python program
LO4: To learn how to design and program Python applications
LO5: To provide students with an understanding of the role computation can play in solving
problems
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √
CO4 √
CO5 √
CO6 √ √ √
Course Outcome
Upon completing this course, the student will be able to
CO1: Understand the various forecasting techniques and its advantages
CO2: Generate prediction equations to predict business behaviour based on critical inputs
CO3: Appreciate the fundamental advantage and necessity of forecasting in various situations
CO4: Apply knowledge to diagnose and solve problems in diverse situations
CO5: Choose an appropriate forecasting method in a particular environment
CO6: Improve forecast with better statistical models based on statistics
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √ √
CO3 √
CO4 √
CO5 √
CO6 √ √
26
Text Books
1. Anil Maheshwari, Data Analytics Made Accessible, Kindle edition,2019
2. Foster Provost & Tom Fawcett, Data Science for Business: What You Need to
KnowOreilly books, 2013.
Supplementary Readings
1. Jiawei Han, Micheline Kamber and Jian Pei, Data Mining: Concepts and Techniques, 3rd
ed., Morgan Kaufmann Publishers, 2012
2. Ian H.Witten, Eibe Frank and Mark A.Hall, Data Mining: Practical Machine Learning Tools
and Techniques (3rd ed.). Morgan Kaufmann, 2011 (ISBN 978-0-12-374856-0)
3. Efraim Turban, Ramesh Sharda, Jay E. Aronson and David King, Business Intelligence,
Pearson, 2008.
Course Outcome
Upon completing this course, the student will be able to
CO1: Demonstrate an understanding of the importance of data mining and the principles of
business intelligence
CO2: Appreciate the merits and demerits of various data mining models, tools & techniques
CO3: Design and develop Data warehouses
CO4: Apply Data mining techniques to match business objectives and add value to business
CO5: Define and apply metrics to measure the performance of various data mining algorithms
CO6: Apply BI to solve practical problems, interpret and visualize the results and provide
decision support
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √
CO3 √
CO4 √ √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To provide foundational knowledge associated with the Cloud Computing
LO2: To acclimatize with different cloud programming platforms and tools
LO3: To understand big data analysis tools and techniques
LO4: To provide the knowledge based on the development of Cloud Service
LO5: To learn the applications of Cloud Computing
Unit-1 Understanding Cloud Computing (12 h)
Cloud Computing – History of Cloud Computing – Cloud Architecture – Cloud Storage –Cloud
Computing Matters – Advantages and Disadvantages of Cloud Computing – Companies in the
Cloud Today – Cloud Services
Unit-2 Developing Cloud Services (12 h)
Web-Based Application – Pros and Cons of Cloud Service Development – Types of Cloud Service
Development – Software as a Service – Platform as a Service – Web Services – On-Demand
Computing – Discovering Cloud Services Development Services and Tools – Amazon Ec2 –
Google App Engine – IBM Clouds
27
Unit-3 Cloud Computing For Everyone (12 h)
Centralizing Email Communications – Collaborating on Schedules – Collaborating on To-Do Lists –
Collaborating Contact Lists – Cloud Computing for the Community – Collaborating on Group
Projects and Events – Cloud Computing for the Corporation
Unit-4 Using Cloud Services (12 h)
Collaborating on Calendars, Schedules and Task Management – Exploring Online Scheduling
Applications – Exploring Online Planning and Task Management – Collaborating on Event
Management – Collaborating on Contact Management – Collaborating on Project Management –
Collaborating on Word Processing - Collaborating on Databases – Storing and Sharing Files
Unit-5 Other Ways to Collaborate Online (12 h)
Collaborating via Web-Based Communication Tools – Evaluating Web Mail Services – Evaluating
Web Conference Tools – Collaborating via Social Networks and Groupware – Collaborating via
Blogs and Wikis
Text Books
1. Wilfried Grossmann and Stefanie Rinderle-Ma, Fundamentals of Business Intelligence,
Springer- 2015
2. Srinivasan A. and Suresh J., Cloud Computing: A Practical Approach for Learning and
Implementation, Pearson Education, 2014
Supplementary Readings
1. Michael Miller, Cloud Computing: Web-Based Applications That Change the Way You Work
and Collaborate Online,Que Publishing, August 2008
2. Haley Beard, Cloud Computing Best Practices for Managing and Measuring Processes for
On-demand Computing, Applications and Data Centers in the Cloud with SLAs, Emereo
Pty Limited, July 2008
3. John W. Rittinghouse, James F. Ransome, Cloud Computing: Implementation,
Management, and Security, 2001
4. Sangeeta Gautam, BM Cognos Business Intelligence v10: The Complete Guide, IBM
Press. Copyright. 2012.
Course Outcome
Upon completing this course, the student will be able to
CO1: Understand the principles of Business Intelligence and Big data
CO2: Identify problems, and explain, analyze, and evaluate various cloud computing solutions
CO3: Explain and identify the techniques of big data analysis in cloud
CO4: Choose appropriate technologies, algorithms, and approaches for the related issues
CO5: Compare the applications of Collaborating using Cloud Service
CO6: Apply Business Intelligence methods that support decision process in business operations
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √ √ √
CO3 √ √ √
CO4 √ √ √
CO5 √ √
CO6 √ √ √
28
Semester – II 19BBAC208 Applied Project in Big Data Analysis Credits: 2
Course Objective
Students should undergo an observational study to learn from either, small and medium business
units or from online resources. They should get versatile exposure in big data analysis using
various data available in the establishments or they may get exposure in doing analysis with data
available from social media or online resources. They can make use of second semester evening
hours and weekends to undergo the study. They are expected to submit a report of their study for
evaluation.
Applied project evaluation in big data analysis will be done for 100 marks which includes
Dissertation (75 marks) and Viva voce (25 marks) and the minimum requirement for passing the
project is 50 marks. A periodical review will be carried out to assess the originality of the project.
Guidelines
The duration of the study is 40 hours.
The students have to select a small and medium business units or from online resources.
Students have to visit the enterprise during the evening hours or on leave days to complete
the project if they select a business unit.
Important concepts related to business analytics have to be studied and the same have to
be reported.
Students have to submit the report about the project they are involved in.
Students should get the attendance from the firm and attach the same in the report if they
do study in business unit.
Students are allotted a guide in the department.
Frequent discussions have to be made with the guide for the completion of the project.
29
Semester – III
Learning Objective
The objective of the course is
LO1: To provide the basics of data visualization techniques namely Hadoop and Tableu
LO2: To get hands-on experience to work with Data Visualization techniques
LO3: To understand the concepts related to Hadoop Ecosystem and Yarn
LO4: To get exposure to Tableu user interface and data connection
LO5: To attain knowledge on group and hierarchies in datasets
Unit-1 Introduction to HADOOP (12 h)
Big Data – Apache Hadoop & Hadoop Eco System – Moving Data in and out of Hadoop –
Understanding inputs and outputs of Map Reduce - Data Serialization
Unit-2 HADOOP Architecture (12 h)
Hadoop Architecture, Hadoop Storage: HDFS, Common Hadoop Shell commands , Anatomy of
File Write and Read., Name Node, Secondary Name Node, and Data Node, Hadoop Map Reduce
paradigm, Map and Reduce tasks, Job, Task trackers - Cluster Setup – SSH &Hadoop
Configuration – HDFS Administering –Monitoring & Maintenance.
Unit-3 HADOOP Ecosystem AND Yarn (12 h)
Hadoop ecosystem components - Schedulers - Fair and Capacity, Hadoop 2.0 New Features
Name Node High Availability, HDFS Federation, MRv2, YARN, Running MRv1 in YARN
Unit-4 Introduction to TABLEAU (12 h)
Introduction to Tableau 8 - Tableau User Interface - Basic Tableau Design Flow - Basic
Visualization Design - Show Me! choosing Mark Types color - Size, and Shape Options - shaped
Axis Charts-combination Charts - Measure Names - Measure Values - Data Connection -
Connecting to Various Data Sources - Customizing Your View of the DataSets
Unit-5 GROUPS – HIERARCHIES (12 h)
Groups – Hierarchies - Extracting Data - Data Blending - Top 10 Chart - Bar Chart, Line Chart -
Area Chart - Text Table/Cross Tab - Scatter Plot/Bubble Chart - Bullet Chart, Box Plot- Tree Map -
Pie Chart - World Cloud - Tableau maps - Geocoded Fields - Dashboard Actions - Distributing and
Sharing Your Dashboards - Exporting Worksheets and Dashboards
Publishing to Tableau Server - Creating Tableau Server User Filters - Smartphones and Tablets
with iOS and Android
Text Books
1. Boris lublinsky, Kevin t. Smith, Alexey Yakubovich, “Professional Hadoop Solutions”,
2. Wiley, ISBN: 9788126551071, 2015.
3. Chris Eaton, Dirk deroos et al. , “Understanding Big data ”, McGraw Hill, 2012.
Supplementary Readings
1. Tom White, “HADOOP: The definitive Guide” , O Reilly 2012.
2. "Information Dashboard Design: Displaying Data for At-a-glance Monitoring” by Stephen
Few 2010
3. "Beautiful Visualization, Looking at Data Through the Eyes of Experts by Julie Steele, Noah
Iliinsky" 2010
4. “The Visual Display of Quantitative Information” by Edward R.Tufte 2008
Course Outcome
After completing the course, students will be familiar with
CO1: the basics of data visualization techniques namely Hadoop and Tableu
CO2: working with data visualization techniques
CO3: understanding the concepts related to Hadoop Ecosystem and Yarn
CO4: getting exposure to Tableu user interface and data connection
CO5: knowledge on groups and hierarchies in datasets
30
CO6: distributing, sharing and exporting worksheets and dashboards
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √ √
CO4 √ √
CO5 √
CO6 √
31
2. S. R. Bhansali, Information Technology Act, 2000, University Book House Pvt. Ltd., Jaipur
(2003).
3. Vasu Deva, Cyber Crimes and Law Enforcement, Commonwealth Publishers, New Delhi,
(2003)
Course Outcome
After completing the course, students will be familiar with
CO1: Understanding concepts related to cyber world and cyber law in general
CO2: Develop competitive edge on various facets of cyber crimes
CO3: Problems arising out of online transactions and provoke them to find solutions
CO4: Intellectual property issues in the cyber space and the growth and development of the law
CO5: Regulation of cyber space at national and international level.
CO6: Upholding ethical standards in cyber laws and intellectual property issues
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √
CO3 √ √
CO4 √ √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To enable students to better understand themselves and the importance of soft skills in
order to meet the professional expertise and its competitiveness with necessary skills
LO2: To improve their communication skills both in oral and written
LO3: To enhance the employability skills of the students like goal setting, career planning, etc
LO4: To understand the concepts of emotional intelligence, team building and team spirit at work
place
LO5: To make familiar with the decision making skills of the students so as to take right decision
at right time
Unit-1 Soft Skill and Personality Development (12 h)
Soft skills – Meaning and Importance, Self concept - Self awareness, Self development, Know
Thyself – Power of positive attitude – Etiquette and Manners
Listening – Types of Listening – Effective Listening – Barriers to Listening – Assertive
communication
Unit-2 Communication Skills (12 h)
Oral communication – Forms – Types of speeches - Public Speaking –– Presentation – Elements
of effective presentation – Use of visual aids in presentation Written communication – Strategies of
writing – Business letters – form, structure & formats – Types of business letters – Memos –
Agenda & Minutes Non-verbal communication – Body language – Proxemics
Unit-3 Interpersonal Skills (12 h)
Interpersonal skills – Relationship development and maintenance – Transactional Analysis Conflict
resolution skills – levels of conflict – handling conflict - Persuasion – Empathy – Managing
emotions – Negotiation – types, stages & skills – Counselling skills
Unit-4 Employability Skills (12 h)
32
Goal setting – Career planning – Corporate skills – Group discussion – Interview skills – Types of
Interview - Interview body language - E-mail writing – Job application – cover letter - Resume
preparation
Unit-5 Work Skills (12 h)
Decision making skills – Problem solving – Emotional Intelligence – Team building skills – team
spirit – Time management – Stress management – resolving techniques.
Text Books
1. Ghosh. B.N (2012), Managing Soft Skills for Personality Development, Edited volume, Tata
McGraw Hill Education Pvt Ltd., New Delhi.
2. Bretag Tracey, Crossman Joanna and Bordia Sarbari (2012), Communication Skills, Tata
McGraw Hill Education Pvt Ltd., New Delhi.
Supplementary Readings
1. Neera Jain and Shoma Mukherji (2012), Effective Business Communication, Tata McGraw
Hill Education Pvt Ltd., New Delhi.
2. Rao. M.S (2011), Soft Skills - Enhancing Employability: Connecting Campus with Cororate,
I.K International Publishing House Pvt. Ltd., New Delhi.
3. Ashraf Rizwi. M (2010), Effective Technical Communication, Tata McGraw Hill Education
Pvt Ltd., New Delhi
4. Krishna Mohan and Meera Banerji (2009), Developing Communication Skills, 2 nd Edition,
MacMillan Publishers India Ltd., New Delhi.
Course Outcome
After completing this course the students will be familiar with
CO1: Better understanding on themselves and know the importance of soft skills in order to
meet the professional expertise and its competitiveness with necessary skills
CO2: Communication skills both in oral and written
CO3: Employability skills of the students like goal setting, career planning, etc
CO4: Understanding the concepts of emotional intelligence, team building and team spirit at
work place
CO5: Decision making skills of the students so as to take right decision at right time
CO6: Commitment to sustainable development using various skills
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √ √
CO3 √
CO4 √ √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To provide foundational knowledge on SQL
LO2: To familiarize the students with all concepts of SQL, exception handling
LO3: To understand the process of using and managing functions
LO4: To get familiar with the process of using, creating and managing packages
LO5: To practice various commands in SQL
34
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √ √
CO3 √ √
CO4 √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To provide fundamental knowledge on predictive analysis and modeling
LO2: To familiarize the students with the concepts of sampling multivatiate design and analysis
LO3: To get insights into sampling design, tools and techniques
LO4: To understand the predictive analysis concepts like simple linear regression and logistics
and multinomial regression
LO5: To know the applications of predictive analysis in various functional areas
Unit-1
Conceptual foundations of research (12 h)
Meaning of research and scope of research methodology, Identification of problem area,
Formulation of research questions, Typology of Research Designs. Overview of quantitative
research, Logic of Inquiry, Construction of theories, Conceptual framework in quantitative research.
Introduction to Academic Writing, Structure of Academic Writing, Reading for Research, Academic
Styles, Plagiarism, Publication, Online Resources – Specific Research Methodology
Unit-2 Sampling Design and Tools (12 h)
Sampling: Process and Types sampling; probability and non-probability sampling, Validity:
Internal and external validity, Threats to Validity: Threats to internal validity and external validity,
balancing internal and external validity. Reliability: Factors influencing reliability.
Unit-3 Multivariate Designs and Analysis (12 h)
Introduction to Multivariate methods and analysis, Discriminant Analysis Multiple, logistic and
hierarchical regression Factor analysis, structural equation modeling (SEM), Meta analysis,
Mediational Analysis, Canonical Analysis. Advantages of multivariate strategies
Unit-4 Predictive analysis (12 h)
Simple linear regression: Coefficient of determination, Significance tests, Residual analysis,
Confidence and Prediction intervals Multiple linear regression: Coefficient of multiple coefficient of
determination, Interpretation of regression coefficients, Categorical variables, heteroscedasticity,
Multi-collinearity, outliers, Auto regression and Transformation of variables
Unit-5 Logistic and Multinomial Regression (12 h)
Logistic and Multinomial Regression: Logistic function, Estimation of probability using logistic
regression, Deviance, Wald Test, Hosmer Lemshow Test Forecasting: Moving average,
Exponential smoothing, Trend, Cyclical and seasonality components, ARIMA (autoregressive
integrated moving average).Application of predictive analytics in retail, direct marketing, health
care, financial services, insurance, supply chain, etc.
Text Books
1. Max Kuhn and Kjell Johnson, Applied Predictive Modeling, Springer Science & Business
Media. 2018
35
2. Uma Sekaran and Roger Bougie, Research methods for Business, 5th Edition, Wiley India,
New Delhi, 2012.
Supplementary Readings
1. William G Zikmund, Barry J Babin, Jon C.Carr, AtanuAdhikari,Mitch Griffin, Business
Research methods, A South Asian Perspective, 8th Edition, Cengage Learning, New Delhi,
2012.
2. Donald R. Cooper, Pamela S. Schindler and J K Sharma, Business Research methods,
11th Edition, Tata McGraw Hill, New Delhi, 2012.
3. Alan Bryman and Emma Bell, Business Research methods, 3rd Edition, Oxford University
Press, New Delhi, 2011.
Course Outcome
After completing the course, students will be familiar with
CO1: fundamental knowledge on predictive analysis and modeling
CO2: the concepts of sampling multivariate design and analysis
CO3: getting insights into sampling design, tools and techniques
CO4: the predictive analysis concepts like simple linear regression and logistics and
multinomial regression
CO5: the applications of predictive analysis in various functional areas
CO6: cultivating aptitude in designing the framework of quantitative research
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √
CO4 √
CO5 √ √ √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To provide foundational knowledge associated with the domain of business optimization
and analytics
LO2: To get exposure to solution for business related problems with the help of linear
programming models and methods
LO3: To get hands on experience in optimization using Excel to solve business problems
LO4: To familiarize the students with all concepts of optimization techniques
LO5: To understand the simulation for analytics, and process mining
Unit-1 Modeling (12 h)
Overview: processes, Big Data, Models. Productivity and efficiency. Classification of
models. Sensitivity analysis. The seven-step modeling process. Spread sheet modeling. Excel’s
pivot function .
Unit-2 Linear Programming (12 h)
Linear Programming, Introduction to Linear Programming (LP). Graphical representation. Basic
assumptions. The simplex algorithm. Infeasibility and unboundedness. Production problem
example. Production scheduling. Bond portfolio optimization. Extracting additional meaning from
LP models: shadow prices, sensitivity analysis
Unit-3 Visualization (12 h)
36
Visualization, Organization/sources of data, Importance of data quality. Dealing with missing or
incomplete data, Data Classificatio
Unit-4 Decision modeling (12 h)
Decision modeling, Optimization Use of Excel to solve business problems: e.g. marketing mix,
capital budgeting, portfolio optimization, Goal programming; pareto optimality and trade-off curves;
the Analytic Hierarchy Process (AHP)
Unit-5 Process Mining (12 h)
Process Mining, Concept and content of workflow logs; discovering the underlying process;
discovering exceptions. Process Mining (Course Notes). ProM - process mining toolkit
Text Books
1. Judith S. Hurwitz, Alan Nugent, Fern Halper and Marcia Kaufman, Big Data For Dummies,
John Wiley & Sons- 2013
2. Weske, Mathias (2007), Business Process management: Concepts Languages and
Architectures. Berlin: Springer-Verlag.
Supplementary Readings
1. Kelton, W. David, et al. (2006). Simulation with Arena, McGraw-Hill Professional (5th
edition).
2. Winston, Wayne L. and S. Christian Albright, “Practical Management Science.” Pacific
Grove, CA: Duxbury, 2001 (3rd edition). (W&A)
3. VasantDhar and Roger Stein (1997). Seven methods for transforming corporate data into
business intelligence. Upper Saddle River: Prentice Hall.
Course Outcome
After completing the course, students will be familiar with
CO1: foundational knowledge associated with the domain of business optimization and
analytics
CO2: getting exposure to solution for business related problems with the help of linear
programming models and methods
CO3: getting hands on experience in optimization using Excel to solve business problems
CO4: all concepts of optimization techniques
CO5: the simulation for analytics and process mining
CO5: optimizing business using critical thinking process with the help of different mathematical
models
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √
CO2 √
CO3 √ √
CO4 √
CO5 √
CO6 √ √
37
Semester – III 19BBAC308: Project Credits: 4
(Intern with Analytics Firm)
Project Training
Summer project is an on–the–job training that inculcates practical knowledge and improves
performance by giving an insight into business realities. As a part of the curriculum, the project is
intended to input practical and conceptual knowledge to the students which is to be carried out for
45 days during May–June.
A committee is constituted for the overall Co-ordination of the students.
The students undertake projects in various business analytics firms all over the country. Faculty
members also render their help in finding project placements at various business analytics firms.
Students will be allotted faculty guides and they are advised to undertake projects based on their
individual area of specialization. The topics are selected by consulting with their project guides and
company guides.
MBA project End Semester Evaluation will be done for 75 marks which includes Dissertation
(50 marks) and Viva voce (25 marks) and the minimum requirement for passing the project is 38
marks. The internal assessment evaluation carries 25 marks that constitute two reviews (I review-
10 marks and II review-15 marks) and the minimum requirement for passing the internal evaluation
is 12 marks. Overall the minimum passing requirement for the project is 50 marks.
A Project Evaluation Committee will be formed comprising the Head of the Department,
Project Supervisor, and a senior faculty.
38
Semester – IV
Learning Objective
The objective of the course is
LO1: To provide foundational knowledge associated with the operations analytics
LO2: To provide foundational knowledge associated with the supply chain analytics
LO3: To describe the various tools and techniques for implementation of analytics based on the
supply chain drivers such as location, logistics and inventory
LO4: To describe the various techniques for analytics based on the Multi Attribute Decision
Making (MADM) and risk
LO5: To provide the applications of analytics in operations and supply chain
Unit-1 Warehousing Decisions (12 h)
Warehousing Decisions, Mathematical Programming Models, P-Median Methods, Guided LP
Approach, Balmer – Wolfe Method, Greedy Drop Heuristics, Dynamic Location Models, Space
Determination and Layout Methods
Unit-2 Inventory Management (12 h)
Inventory Management, Inventory aggregation Models, Dynamic Lot sizing Methods, Multi-Echelon
Inventory models, Aggregate Inventory system and LIMIT, Transportation Network Models, Notion
of Graphs, Minimal Spanning Tree,
Unit-3 Path Algorithms (12 h)
Shortest Path Algorithms, Maximal Flow Problems, Multistage Transshipment and Transportation
Problems, Set covering and Set Partitioning Problems, Traveling Salesman Algorithms, Advanced
Vehicle Routing Problem Heuristics, Scheduling Algorithms-Deficit function Approach and Linking
Algorithms
Unit-4 Data Envelopment Analysis (12 h)
Analytic Hierarchy Process, Data Envelopment Analysis, Risk Analysis in Supply Chain, Measuring
transit risks, supply risks, delivering risks
Unit-5 Application in SCM (12 h)
Risk pooling strategies, Fuzzy Logic and Techniques-Application in SCM
Text Books
1. Khalid Zidan,Supply Chain Management: Fundamentals, Strategy, Analytics & Planning for
Supply Chain & Logistics Management, CreateSpace Independent Publishing Platform,
2016.
2. Chan, Hing Kai, Subramanian, Nachiappan, Abdulrahman and Muhammad Dan-Asabe,
Supply Chain Management in the Big Data Era, IGI Global. 2016
Supplementary Readings
1. GeradFeigin, Supply Chain planning and analytics – The right product in the right place at
the right time, Business Expert Press, 2011
2. Peter Bolstorff, Robert G. Rosenbaum, Supply Chain Excellence: A Handbook for Dramatic
Improvement Using the SCOR Model, AMACOM Div American MgmtAssn, 2007
3. Robert Penn Burrows, Lora Cecere, Gregory P. Hackett, The Market-Driven Supply Chain:
A Revolutionary Model for Sales and Operations Planning in the New On-Demand
Economy, AMACOM Div American Mgmt Assn, 2001
Course Outcomes
After completing this course, the student will learn
CO1: To recognize on the fundamental concepts of location and layout.
CO2: To understand on the implementation of analytics in location and layout.
CO3: To understand the inventory techniques for analytics.
CO4: To analyze the inventory using aggregate production model
CO5: To identify the different network models.
39
CO6: To Analyze the role and applications of Descriptive Analytics in a Supply Chain
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √ √
CO4 √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To understand the concepts, tools and techniques of HR Analytics that could be applied as
resource management evidence based.
LO2: To understand HR reports & to understand the decisions technologies.
LO3: Recognize the fundamental strategic priorities of the business and learn how to provide
enhanced decision support leveraging analytics.
LO4: Develop a structured approach to apply judgment, and generate insight from data for
enhanced decision making.
Unit-1 Introduction to HR Analytics: (12 h)
Basics of HR Analytics: Concept and Evolution of HR Analytics & data sources - HCM: 21Model.
Use of workforce analytics to improve decision making. Analytics and Prediction.Introduction to HR
Metrics and predictive analytics.Importance of HR Analytics.Data Analytic techniques using
software packages.Future of Human Resource Analytics.HR Metrics and HR Analytics; Intuition
versus analytical thinking.
Unit-2 Creating business understanding for HR initiatives: (12 h)
Workforce segmentation and search forcritical job roles; Statistical driver analysis – association
and causation; Linking HR measures to business results; choosing the right measures for
scorecards; Identifying and using key HR Metrics.
Unit-3 Forecasting budget numbers for HR costs: (12 h)
Workforce planning including internal mobility and career pathing; training and development
requirement forecasting and measuring the value and results of improvement initiatives; optimizing
selection and promotion decisions
Unit-4 Predictive modelling in HR: (12 h)
Employee retention and turnover; workforce productivity and performance; scenario planning.
Unit-5 Communicating with data and visuals (12 h)
Data requirements; identifying data needs and gathering data; HR data quality, validity and
consistency; Using historical data; Data exploration; Data visualization; Association between
variables; Insights from reports; Root cause analysis of HR issues
Text Books
1. Jac Fitz-Enz and John Mattox, Predictive Analytics for Human Resources, John Wiley &
Sons. 2014
Supplementary Readings
1. Tracey Smith, HR Analytics: The What, Why and How, Numerical Insights LLC. 2013
2. The New HR Analytics: Predicting the Economic Value of Your Companys Human Capital
Investments: Predicting the Economic Value of Your Company's Human Capital
Investments Hardcover – Import, 1 Jun 2010,
40
3. Jac Fitz-Enz , The New HR Analytics: Predicting the Economic Value of YouCompany's
Human Capital Investments, Amacom.2009
4. Gene Pease, Boyce Byerly and Jac Fitz-enz, Human Capital Analytics: How to Harness the
Potential of Your Organization's Greatest Asset, John Wiley & Sons-2009.
Course Outcome
After completing this course, the student will be able to
CO1: Analyse appropriate internal and external human resource metrics benchmarks and
indicators.
CO2: Operate relational databases and make recommendations regarding the appropriate HRIS
to meet organization’s human resource needs.
CO3: Employ appropriate software to record, maintain, retrieve and analyse human resources
information (e.g., staffing, skills, performance ratings and compensation information).
CO4: Apply quantitative and qualitative analysis to understand trends and indicators in human
resource data; understand and apply various statistical analysis methods
CO5: Manage information technology to enhance the efficiency and effectiveness of human
resource functions within the organization.
CO6: Analyse the Employee work history & Multi-rater reviews
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √ √
CO4 √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To provide hands on experience in financial statement analysis.
LO2: To expose to general tools of financial analysis, theoretical concepts, and practical
valuation issues.
LO3: To be comfortable with using firm’s financial statements to develop understanding of their
performance and to establish basis for making reasonable evaluation estimates.
LO4: To identify the value-relevant information contained within financial statements;
LO5: To understand the impact of financial reporting choices on the usefulness of reported
earnings to predict future performance
Unit-1 Introduction to financial analysis (12 h)
Finance and accounting – meaning –Types of companies - Financial statement analysis – on the
basis of materials used – on the basis of modus operandi – Comparing financial and non-financial
listed companies performance through annual as a bench marking against competitor and industry.
Unit-2 Financial analysis through ratios (12 h)
Accounting analysis – Factors influencing accounting quality – Steps in accounting analysis –
Drivers of firms profitability and growth – Measuring overall profitability – Decomposing profitability
– Measuring earnings - Evaluating Investment management – Liquidity analysis and net trade
cycle - Evaluating financial management& leverage analysis – Assessing sustainable growth rate
of companies – Assessing historical pattern of key ratios among financial (CAMEL analysis) and
non financial firms – Analysis of cash flow
Unit-3 Prospective and Credit analysis (12 h)
41
Prospective analysis – Techniques - Elements of detailed forecast – Sensitivity analysis –-Decision
tress analysis of capital budgeting - Credit analysis – Market for credit –Credit analysis process –
Factors driving debt rating – Kalpan – Urwitz model of debt rating – Prediction of distress and
turnaround – MDA, PCA and RPA
Unit-4 M & A and Equity analysis (12 h)
Mergers and acquisition – Motivations for M & A – Valuation of M & A - Valuation of equity and
debt – Primary and secondary market analysis - Assessing market value of equity with book value
and index, P/B analysis, Price earnings ratio – PEG analysis – F Score – Risk and return of equity
– Dividend pattern analysis.
Unit-5 Financial reporting (12 h)
Financial reporting –Concepts – users, Objectives of financial reporting – Qualitative
characteristics of information in financial reporting – basic problems of disclosure – Role of SEBI in
IFRS – Statutory disclosures in IFRS – Corporate reporting practices in India-Challenges in
financial reporting
Text Books
1. Raghurami Reddy Etukuru, Enterprise Risk Analytics for Capital Markets: Proactive and
Real-Time Risk, iUniverse, 2014
2. Victoria Lemieux, Financial Analysis and Risk Management: Data Governance, Analytics
and Life, Springer Science & Business Media. 2012
Supplementary Readings
1. M Y Khan and P H Jain, “ Management accounting, McGraw hill, 5th edition-2009
2. Palepu Healy and Bernard, : Business analysis & valuation, South western college
publication, 2nd edition-2009
3. Raghu Palat, “ Fundamental analysis for investors” ,-2008
Course Outcome
After completing this course, the student will be able to
CO1: Describe and apply the basic techniques of financial statement analysis
CO2: Understand the relationship between strategic business analysis, accounting analysis and
financial analysis
CO3: Identify and utilise value-relevant information contained within financial statements
CO4: Recognize and explain the fundamental role of accounting numbers in the valuation of
entities and the key financial claims on these entities assets (equity and debt securities)
CO5: Understand the impact of financial reporting choices on the usefulness of reported
earnings to predict future performance
CO6: To introduces basic concepts of Investment
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √ √
CO3 √
CO4 √
CO5 √ √
CO6 √
42
Semester – IV 19BBAC404: Marketing And Retail Analytics Credits: 3
Hours: 60
Learning Objective
The objective of the course is
LO1: To create an understanding of the use of analytics in Marketing and Retail Management.
LO2: To use the predictive analysis in decision making.
LO3: To Understand the types of positioning strategies followed by the companies.
LO4: To analyze and contrast products and services.
LO5: To understand the various segments for a product.
Unit-1 Introduction to Marketing (12 h)
Understanding the marketplace and consumer needs, Designing a Customer Driven Marketing
Strategy, Building Customer Relationships, Consumer Behaviour and Business Buyer Behaviour
Unit-2 Marketing Strategy (12 h)
Market Segmentation and Product Positioning, Market Segmentation, Market Targeting, Target
Market Strategies, Product Positioning and Differentiation, Choosing a Differentiation and
Positioning Strategy.
Unit-3 Product and Service (12 h)
Products and services, product and service classifications, consumer products, industrial products,
product and service decisions, product and service attributes, product support services, services
marketing – the nature and characteristics of a service
Unit-4 Retail Analytics – I (12 h)
Customer Analytics Overview; Quantifying Customer Value.Using Stata for Basic Customer
Analysis.Predicting Response with RFM Analysis, Statistics Review, Predicting Response with
Logistic Regression, Predicting Response with Neural Networks.Predicting Response with
Decision Trees.
Unit-5 Retail Analytics – II (12 h)
The digital evolution of retail marketing, Digital natives, Constant connectivity Social interaction,
Predictive modeling, Keeping track, Data availability, Efficiency optimization.
Text Books
1. Karunakaran, K..Marketing Management. New Delhi: Himalaya Publishing House. 3rd
edition, 2013
2. Kumar, A., Meenakshi. Marketing Management. New Delhi: Vikas Publishing House Pvt
Ltd. , 2nd edition,2013
Supplementary Readings
1. Kotler, P., Keller, K. L. ,Koshy, A., Jha, M. Marketing Management: A South Asian
2. Perspective. New Delhi: Pearson Education , 14th edn,.2013
3. Ramaswamy, V. S., Namakumari, S. Marketing Management Global Perspective, Indian
Context. New Delhi: Macmillan India Limited. 3rd edition, 2009
4. Rajan, S. Marketing Management. India: New Delhi: Tata McGraw-Hill Education. 4th
edn,2005
Course Outcome
After completing this course, the student will learn
CO1: To understand the market place and the changing consumer needs.
CO2: To identify various methods followed to build CRM practices.
CO3: To recognize the various segments for a product.
CO4: To identify the various positioning strategies followed by the companies.
CO5: To compare and contrast products and services.
CO6: To Understand the Role of Analytics in Retail sector
43
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √ √
CO3 √
CO4 √ √
CO5 √ √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To understand the basic theory underlying machine learning.
LO2: To be able to formulate machine learning problems corresponding to different applications.
LO3: To understand a range of machine learning algorithms along with their strengths and
weaknesses.
LO4: To be able to apply machine learning algorithms to solve problems of moderate complexity.
LO5: To apply the algorithms to a real-world problem, optimize the models learned and report on
the expected accuracy that can be achieved by applying the models.
Unit-1 Introduction (12 h)
Learning Problems – Perspectives and Issues – Concept Learning – Version Spaces and
Candidate Eliminations – Inductive bias – Decision Tree learning – Representation – Algorithm –
Heuristic Space Search.
Unit-2 Neural Networks and Genetic Algorithms (12 h)
Neural Network Representation – Problems – Perceptrons – Multilayer Networks and Back
Propagation Algorithms – Advanced Topics – Genetic Algorithms – Hypothesis Space Search –
Genetic Programming – Models of Evalution and Learning.
Unit-3 Bayesian and Computational Learning (12 h)
Bayes Theorem – Concept Learning – Maximum Likelihood – Minimum Description Length
Principle – Bayes Optimal Classifier – Gibbs Algorithm – Naïve Bayes Classifier – BayesianBelief
Network – EM Algorithm – Probability Learning – Sample Complexity – Finite and Infinite
Hypothesis Spaces – Mistake Bound Model.
Unit-4 Instant Based Learning (12 h)
K- Nearest Neighbour Learning – Locally weighted Regression – Radial Bases Functions – Case
Based Learning.
UNIT V Advanced Learning (12 h)
Learning Sets of Rules – Sequential Covering Algorithm – Learning Rule Set – First Order Rules –
Sets of First Order Rules – Induction on Inverted Deduction – Inverting Resolution – Analytical
Learning – Perfect Domain Theories – Explanation Base Learning – FOCL Algorithm –
Reinforcement Learning – Task – Q-Learning – Temporal Difference Learning
Text Books
1. Marco Gori , Machine Learning: A Constraint-Based Approach, Morgan Kaufmann. 2017
2. Ethem Alpaydin, Machine Learning: The New AI, MIT Press-2016
Supplementary Readings
1. Ryszard S. Michalski, Jaime G. Carbonell and Tom M. Mitchell, Machine Learning: An
Artificial Intelligence Approach, Volume 1, Elsevier. 2014
2. Machine Learning: An Algorithmic Perspective, Stephen Marsland, Taylor & Francis 2009
3. Machine Learning – Tom M. Mitchell, - MGH 2009
44
Course Outcome
After completing this course, the student will be able to
CO1: Appreciate the importance of visualization in the data analytics solution
CO2: Apply structured thinking to unstructured problems
CO3: Understand a very broad collection of machine learning algorithms and problems
CO4: Learn algorithmic topics of machine learning and mathematically deep enough to introduce
the required theory
CO5: Develop an appreciation for what is involved in learning from data.
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √
CO3 √ √
CO4 √ √
CO5 √
CO6 √ √
Learning Objective
The objective of the course is
LO1: To understand how big data principles implemented in Social media & Web
LO2: To understand the data processing for Social media &Web analytics
LO3: To describe the different metrics for Social media &Web analytics
LO4: To understand the application for Social media & Web analytics
LO5: To analyze the types of data for Social media & Web analytics.
Unit-1 Introduction (12 h)
History of Social media- Basics of Social Media and Business Models- Basics of Web Search
Engines and Digital Advertising. Web& social media (websites, web apps , mobile apps & social
media) .
Unit-2 Web analytics (12 h)
Web analytics 2.0 framework (clickstream, multiple outcomes analysis, experimentation and
testing, voice of customer, competitive intelligence, Insights) - Experimental methods in web data
analytics - Air France Internet Marketing Case Study - Econometric modeling of search engine ads
Unit-3 Structured data Vs unstructured data (12 h)
Data (Structured data, unstructured data, metadata, Big Data and Linked Data) -Lab testing and
experiment design (selecting participants, within-subjects or between subjects study,
counterbalancing, independent and dependent variable; A/B testing, multivariate testing, controlled
experiments)
Unit-4 Web metrics and web analytic (12 h)
Web metrics and web analytics - PULSE metrics (Page views, Uptime, Latency, Seven-day active
users) on business and technical issues; -HEART metrics (Happiness, Engagement, Adoption,
Retention, and Task success) on user behaviour issues; -On-site web analytics, off-site web
analytics, the goal-signal-metric process
Unit-5 Social media analytics (12 h)
Social media analytics - Social media analytics (what and why) - Social media KPIs (reach and
engagement) - Performing social media analytics (business goal, KPIs, data gathering, analysis,
measure and feedback) 6. Data analysis language and tools Cases and examples - User
experience measurement cases - Web analytics cases 8. Group work and hands on practice -
45
Usability study planning and testing; and data analysis using software tools (Google Analytics,
Google Sites, R and Deducer)
Text Books
1. Brian Clifton, Advanced Web Metrics with Google Analytics, John Wiley & Sons; 3rd Edition
edition (30 Mar 2012)
2. Jim Sterne, Social Media Metrics: How to Measure and Optimize Your Marketing
Investment, John Wiley & Sons (16 April 2010)
Supplementary Readings
1. AvinashKaushik, Web Analytics 2.0: The Art of Online Accountability and Science of
Customer Centricity, John Wiley & Sons; Pap/Cdr edition (27 Oct 2009)
2. Tom Tullis, Bill Albert, Measuring the User Experience: Collecting, Analyzing, and
Presenting Usability Metrics, Morgan Kaufmann; 1 edition (28 April 2008) .
3. Avinash Kaushik, Web Analytics: An Hour a Day, John Wiley & Sons. - 2007
Course Outcome
After completing this course, the student will learn
CO1: To recognize the fundamental concepts of Social media.
CO2: To recognize the fundamental concepts of Web.
CO3: To analyze data obtained from social media.
CO4: To explain the experimental methods in web data analytics.
CO5: To recognize the types of data for Social media & Web analytics.
CO6: To Utilize various Application Programming Interface (API) services to collect data from
different social media sources
Outcome Mapping
Programme Outcomes Programme Specific Outcomes
PO PO PO PO PO PO PO PO PO PO PO PO PSO PSO PSO PSO PSO PSO PSO PSO
PO/CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
CO1 √ √
CO2 √ √
CO3 √
CO4 √ √
CO5 √ √
CO6 √ √
46
ASSESSMENT PATTERN
Continuous Internal Evaluation (25 Marks)
47