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Advance Prezi Twenty-One

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WELCOME BACK!!!

IF THEY MADE A MOVIE ABOUT YOUR LIFE AND YOU


COULD CHOOSE THE ACTOR/ACTRESS TO PLAY
YOU, WHO WOULD YOU CHOOSE AND WHY?

WHAT IS TECHNICAL SUPPORT IN YOUR OWN


WORDS?

COOL VOCABULARY
ANTI-VIRUS SOFTWARE
MHz(MEGAHERTZ)
BEYOND A SHADOW OF A DOUBT
GRAMMAR REVIEW!!
LEARN ABOUT GERUNDS AND INFINITIVES. THEN USE
THE LIST OF VERBS FOLLOWED BY GERUNDS TO
MAKE FIVE CUSTOMER SERVICE/INTERVIEW PHRASES.
DO THE SAME WITH THE LIST OF VERBS FOLLOWED
BY INFINITIVES.

What is a gerund?

1. A gerund is a noun made from a verb by adding


"-ing." The gerund form of the verb "read" is
"reading." You can use a gerund as the subject, the
complement, or the object of a sentence.

What is an infinitive?

2. An infinitive is the "to" form of the verb. The


infinitive form of "learn" is "to learn." You can also
use an infinitive as the subject, the complement, or
the object of a sentence.
Examples:

● To learn is important. subject of sentence


● The most important thing is to learn. complement
of sentence
● He wants to learn. object of sentence

Infinitives can be made negative by adding "not."

Examples:

● I decided not to go.


● The most important thing is not to give up.

Use a gerund or an infinitive?

3. Both gerunds and infinitives can be used as the


subject or the complement of a sentence. However, as
subjects or complements, gerunds usually sound
more like normal, spoken English, whereas infinitives
sound more abstract. In the following sentences,
gerunds sound more natural and would be more
common in everyday English. Infinitives emphasize
the possibility or potential for something and sound
more philosophical. If this sounds confusing, just
remember that 90% of the time, you will use a gerund
as the subject or complement of a sentence.
Examples:

● Learning is important. normal subject


● To learn is important. abstract subject - less
common
● The most important thing is learning. normal
complement
● The most important thing is to learn. abstract
complement - less common

4. As the object of a sentence, it is more difficult to


choose between a gerund or an infinitive. In such
situations, gerunds and infinitives are not normally
interchangeable. Usually, the main verb in the
sentence determines whether you use a gerund or an
infinitive.

Examples:

● He enjoys swimming. "Enjoy" requires a gerund.


● He wants to swim. "Want" requires an infinitive.

5. Some verbs are followed by gerunds as objects.


List of Verbs Followed by Gerunds

Examples:

● She suggested going to a movie.


● Mary keeps talking about her problems.
6. Some verbs are followed by infinitives. List of Verbs
Followed by Infinitives

Examples:

● She wants to go to a movie.


● Mary needs to talk about her problems.

HOMEWORK!!
LOOK UP 5 PHRASAL VERBS, 5 IDIOMS, AND 5 NEW
VOCABULARY. THEN SEND YOUR COACH AN AUDIO
OF 10 CUSTOMER SERVICE AND INTERVIEW
PHRASES USING THE LIST PROVIDED

List of Verbs Followed by Gerunds

List of Verbs Followed by Infinitives


MOTIVATION TIME!!!
WATCH THE VIDEO AND WRITE YOUR FAVORITE
PHRASE VERBATIM. THEN TELL YOUR COACH YOUR
FAVORITE PHRASE AND HOW YOU WILL APPLY IT
TO YOUR LIFE. REMEMBER THE 5 STARS!!
Never give up , Believe in yourself!

TROUBLESHOOTING
PRACTICE!!
HOW TO CLEAR CACHE, COOKIES, AND HISTORY ON
YOUR IPHONE. AFTER WATCHING THE VIDEO GIVE
STEP BY STEP INSTRUCTIONS TO A CUSTOMER ON
HOW TO CLEAR CACHE AND COOKIES FROM AN
IPHONE.
How to clear history, cache and cookies on your
iPhone, iPad, or iPod touch — Apple Support
1. FIRST TAP SETTINGS
2. THEN, TAP SAFARI
3. TAP CLEAR HISTORY AND WEBSITE
DATA……(WHEN THERE IS NO WEBSITE OR
HISTORY TO CLEAR THIS SETTING WILL TURN
GRAY) nvn{lv
4. THEN TAP CLEAR HISTORY AND DATA TO CONFIRM
CUSTOMER:“WHAT ARE THE PURPOSES OF COOKIES
AND HOW CAN I BLOCK THEM FROM MY PHONE?”
AGENT: THE PURPOSE OF COOKIES IS TO…..
YOU CAN BLOCK ALL COOKIES BY TAPPING “BLOCK
ALL COOKIES.” THEN HIT CONFIRM.
SOME SITES USE COOKIES TO FUNCTION
PROPERLY……..IN THE FUTURE IF YOU WANT TO VISIT
SITES WITHOUT LEAVING A HISTORY, YOU CAN TURN
ON PRIVATE BROWSING.
CUSTOMER: HOW CAN I DO THIS?
1. IN ORDER TO DO THIS, TAP SAFARI
2. THEN TAP THE TABS ICON IN THE BOTTOM RIGHT
CORNER OF YOUR SCREEN
3. TAP PRIVATE
4. THEN, TAP DONE
AND YOU ARE FINISHED MR.CUSTOMER!!!

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