Be Test. 1

PA BUSINESS ENGLISH TEST
READING (___/20)
PART 1: Directions: A word or phrase is missing in each of the sentences below.

Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then
mark the letter
(A), (B), (C), or (D) on your answer sheet.
1. The Physical Therapy Association is

committed to keeping costs ------- for its
certification programs.
(A) affordable
(B) permitted
(C) cutting
(D) necessary
2. ------- the rent increase is less than 2
percent, Selwin Electrical Supply will
continue to lease the space.
(A) As long as
(B) Along with
(C) Not only
(D) Otherwise
3. Ms. Durkin asked for volunteers to help
------- with the employee fitness program.
(A) she
(B) her
(C) hers
(D) herself
4. Please include the serial number of your
product in any ------- with the customer
service department.
(A) corresponds
(B) correspondence
(C) correspondingly
(D) correspondent
5. Depending on your answers to the survey,
we ------- you to collect additional information.
(A) may call
(B) are calling
(C) have been called
(D) must be calling
6. Last year, Tadaka Computer Solutions
ranked third ------- in regional earnings.
(A) together
(B) overall
(C) consecutively
(D) generally
7. ------- the popularity of the BPT39 wireless
speaker, production will be increased fivefold
starting next.
(A) On behalf month of
(B) Whether
(C) Moreover
(D) As a result of
8. Company executives are currently

reviewing the annual budget-------
submitted to them by the Financial Planning
department.
(A) requirements
(B) deliveries
(C) developers
(D) qualities
PART 2: Directions: Read the texts that follow. A word, phrase, or sentence is
missing in parts of each text. Four answer choices for each question are given
below the text. Select the best answer to complete the text. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.
Questions 9-12: refer to the following advertisement
With Global Strength Gym's 30-day trial period, you get the opportunity to try out
our classes,
equipment, and facilities. (9.) ------- . It's completely risk-free! To sign up, we
require your contact information and payment details, but you will only be charged
if you are a member for (10.) ------- 30 days. If you decide within this time that you
no longer want to be a member of Global Strength, (11.) ------- visit our Web site
at www.gsgym.com. On the Membership page, elect to (12.) ------- your
membership and enter the necessary information. It's that easy!
9.
(A) Throughout the trial, you pay nothing
and sign no contract.
(B) Weight-lifting classes are not currently
available.
(C) A cash deposit is required when you
sign up for membership.
(D) All questions should be e-mailed to
customerservice@gsgym.com.
10.
(A) not even
(B) almost
(C) over
(D) less than
11.
(A) justly
(B) regularly
(C) evenly
(D) simply
12.
(A) extend
(B) renew
(C) cancel
(D) initiate
Questions 13-16: refer to the following e-mail.
To: fcontini@attmail.com
From: btakemoto@arol ischems. co. u k
Date: 15 July
Subject: Your first day at Arolis
Dear Mr. Contini,
Welcome to Arolis Chemicals! Thank you for (13.) ------- the full-time, permanent
position of laboratory assistant. We look forward to your arrival on 1 August in the
Harris Building. Please report to the front desk and ask for Jack McNolan. He
(14.) ------- you to the Human Resources office. There, you will obtain your
employee badge (15.) ------- all documents necessary to start work. Note that
because of its large size, the Leicester campus of Arolis can be difficult to
navigate. Studying a campus map will help orient you to the location of the
different buildings. (16.) -------. Should you have any questions, please do not
hesitate to contact me.
Sincerely,
Brandon Takemoto
HR Administrative Officer
13.
(A) offering
(B) accepting
(C) discussing
(D) advertising
14.
(A) accompany
(B) did accompany
(C) accompanies
(D) will accompany
15.
(A) too
(B) also
(C) as well as
(D) additionally
16.
(A) Please sign all the documents.
(B) I will provide you with a replacement.
(C) Construction will be completed next
year.
(D) You can download one from our Web
site.
PART 3: Directions: In this part you will read a selection of texts, such as e-
mails, and instant messages. Each text or set of texts is followed by several
questions. Select the best answer for each question and mark the letter (A), (B),
(C), or (D) on your answer sheet.
Questions 17-18 refer to the following text-message chain.
Louisa Santos 9:30 A.M.

Kenji, where are you? The job candidates are here.
Kenji Muro 9:31 A.M.
Sorry! The bridge is closed. My bus had to take a detour. I should be
there in 30 minutes. Please start without me.
OK. I'm going to interview Elena Crenshaw first.
Kenji Muro 9:34A.M.
Good. She's the one with experience at another T-shirt company.
Yes. Can you believe our small company has grown so much that
we need to hire someone just to process orders?
Kenji Muro 9:36 A.M.
I know! OK. I'll see you soon.
17. What does Mr. Muro want Ms. Santos?

to do?
(A) Process some orders
(B) Make a hiring decision
(C) Reschedule a meeting
(D) Talk to a job candidate
18. At 9:36 A.M., what does Mr. Muro mean

when he writes, "I know"?
(A) He is also surprised by the company's
growth.
(B) He thinks salaries should be higher.
(C) He has met Ms. Crenshaw before.
(D) He is certain his bus will arrive in 30
minutes.
Questions 19-20 refer to the following e-mail.

To: Oak Lane Fashion cashiers
From: Jane Benson
Date: July 8
Subject:
E-Mail Message
Update
Beginning August 1, Oak Lane Fashion will only accept returns or exchanges of
unworn and undamaged clothing that has the original receipt.
This information will be posted at all checkout counters by next week. We will
also send an e-mail to our existing customers so that they are aware of the new
rule. If a customer wishes to make a return without a receipt, please call the
manager on duty for assistance. Thanks for your help.
Jane Benson
Director of Operations
19. What is the purpose of the e-mail?

(A) To request a sales report
(B) To announce a new policy
(C) To discuss a fashion trend
(D) To describe an upcoming sale
20. According to the e-mail, what will managers
do?
(A) Decide how to display new
merchandise
(B) Train staff to use the cash register
(C) Help customers with special requests
(D) Decide what items get price discounts
LISTENING (___/25)
PART 1: Directions: you will hear a question or statement and three
responses spoken in English. They will not be printed in your test book and
will be spoken only one time. Select the best response to the question or
statement and mark the letter (A), (B), or (C) on your answer sheet.
21. Mark your answer on your answer sheet B

22. Mark your answer on your answer sheet C
26. Mark your answer on your answer sheet A
PART 2 Directions: You will hear two conversations between two or more
people. You will be asked to answer three questions about what the speakers say in
each conversation. Select the best response to each question and mark the letter
(A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in
your test book and will be spoken only one time.
32. What does the company most likely take place?

(A) Print advertisements
(B) Television shows
(C) Computer parts
(D) Musical instruments
33. What department will the man work in?
(A) Accounting
(B) Legal
(C) Human resources
(D) Security
(D) To request a schedule change
34. What does the man like about his work

area?
(A) It is conveniently located
(B) It has a good view
(C) It is quiet
(D) It is nicely decorated.
35. What is the conversation mainly about?

(A) A room reservation
(B) A canceled event
(C) A restaurant recommendation
(D) A misplaced item
36. What does the man need to provide?

(A) A security deposit
(B) A revised schedule
(C) A form of identification
(D) A business address
37. What do the visitors ask for?

(A) A refund
(B) Better lighting
(C) Menu options
(D) More chairs
PART 3 Directions: You will hear a conversation between two or more people.
You will be asked fill in the blanks what the speakers say in each conversation.
The conversations will be spoken two times.
M: Hi, Siba. Do you need help taking those (38.) _____ up to our office? It looks
like you have your hands full.
W: If you don’t (39.) ______, that’d be great. The elevator is still out of
(40.)_____, so we’ll have to use the stairs.
M: But that (41.)______ last week – the (42.)________ crew should have repaired
it by now.
W: Well, apparently a piece of hardware had to be (43.) __________ made.
M: Ah, I see. Well, (44.)___________ our office is only on the second floor, so we
don’t have to climb too many stairs.
W: That’s true. Thanks again for (45.) ________ some of these files – it would
have taken two trips to get them all without your help.
WRITING (___/25)
The luckiest client wins a promotion as a gift you offered him when he/she agreed
to use your service.
Write an email to him/her. In your email:
 Inform your client about the good news and congratulate him/her on it.
 Recommend the best time to visit and why.
 Describe the types of gift your client could choose.
Write at least 100 words.
You do NOT need to write any addresses.

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PA BUSINESS ENGLISH TEST

PART 1: Directions: A word or phrase is missing in each of the sentences below.

1. The Physical Therapy Association is

8. Company executives are currently

Questions 9-12: refer to the following advertisement

Questions 13-16: refer to the following e-mail.

Louisa Santos 9:30 A.M.

17. What does Mr. Muro want Ms. Santos?

18. At 9:36 A.M., what does Mr. Muro mean

Questions 19-20 refer to the following e-mail.

19. What is the purpose of the e-mail?

21. Mark your answer on your answer sheet B

32. What does the company most likely take place?

34. What does the man like about his work

35. What is the conversation mainly about?

36. What does the man need to provide?

37. What do the visitors ask for?

Write an email to him/her. In your email:

You do NOT need to write any addresses.

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