Final Legal Notice
Final Legal Notice
Final Legal Notice
Poushali Dey [B.A.LL.B &LLM] 1-5, EP Block, Sector V, Salt Lake City,
Kolkata - 700 091
My Client
Nishanth Rao Karre Narsing Rao
Flat no.407,
4th floor,
Kubera Towers,
Narayanaguda,
Hyderabad,
Telangana - 500029
nishanth.rao44@gmail.com
To
SHARMA TRAVELS
HOTEL AMBASSADOR COMPLEX, 1-7-27,
SD ROAD,
SAPPU BAGH,
APPARTMENTS JOGANI,
RAMGOPALPET,
SECUNDERABAD,
TELANGANA- 500003
Dear Sir,
Under the instruction and on behalf of my client Nishanth Rao, I Advocate Poushali
Dey, do hereby serve upon you with the following legal notice:
1
Address: Kariwala Tower, 8th Floor, J
Poushali Dey [B.A.LL.B &LLM] 1-5, EP Block, Sector V, Salt Lake City,
Kolkata - 700 091
2. That my client on 14.02.2022 had visited your concern to book flight tickets from your
concern, for a total amount of Rs. 61,200/- (Rupees Sixty One Thousand Two Hundred
Only).
3. That my client had visited your concern seeing the signboard of Make my Trip.
4. That my client claims that your are misrepresenting customers to be a part of Make my
Trip because after booking the tickets my client was shocked to see that the printed
tickets which were provided by your concern was printed in your concern letter head
and not make my Trip.
5. That my client to verify contacted Indigo directly and asked for the booking details,
where again my client was shocked to know that the tickets were booked by your
concerned email ID and not by my client’s email ID.
6. That my client had also requested for the duplicate bill directly from Indigo Airlines
and on comparing the same with the bill provided by your concern my client was yet
shocked again to see that there was clear extra taxes added by your concern which is
against the law.
7. That my client also claims that your concern has also claimed GST ITC on my client’s
flight tickets.
8. That my client has kept all the evidences safe with him.
9. That my client informed your concern several times regarding the above-mentioned
issue but did not get any positive response from your side for the reason best known to
you.
10. That this is an unfair trade practice.
11. That my client suffered mental and monetary harassment.
12. That being deprived of the facilitated service my client intimated your concern on
several occasions by way of telephonic conversations and emails in respect of the above
mentioned issue. However, you have acted like flogging of a dead horse in order to
provide resolution which is extremely unprofessional in nature.
2
Address: Kariwala Tower, 8th Floor, J
Poushali Dey [B.A.LL.B &LLM] 1-5, EP Block, Sector V, Salt Lake City,
Kolkata - 700 091
13. That due to your aforementioned malafide act and conduct my client got duped the
hard-earned money of my client which is hindering my client in an erroneous way as
my client has been facing the tremendous notice agony and due to the same my client
has not got able to live the life in own accord.
14. Thus in order to resolve the difficulties of my client, I would direct you to duly look
into this matter with a foremost importance to take necessary steps to provide my client
with a refund of Rs. 61,200/- (Rupees Sixty One Thousand Two Hundred Only)
with 12% interest at the earliest along with a compensation amount of Rs. 50,000/-
(Rupees Fifty Thousand Only) for the mental agony suffered by my client due to the
illegible and unethical behaviour of your representative and also for misrepresentation.
I look forward to your reply and a resolution to my client’s problem and will wait until 15
(Fifteen) days of the receipt of this notice, failing which my client shall be constrained to initiate
against you for redressal of the aforesaid grievances and recovery of the aforesaid amount such
proceedings, both civil and criminal as are warranted by Law, besides filing a complaint under
the statutory Provisions of The Consumer Protection Act, 2019 exclusively at your own risk,
cost, responsibility, and consequences which please note.
Thank you
Yours Sincerely
3
Address: Kariwala Tower, 8th Floor, J
Poushali Dey [B.A.LL.B &LLM] 1-5, EP Block, Sector V, Salt Lake City,
Kolkata - 700 091
(Advocate)
Poushali Dey