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Questionnaire

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I.

Name (optional) ____________________

Year Level:
o 1st year
o 2nd year
o 3rd year
o 4th year

Track:
o Convergent Media
o Digital Cinema
o N/A

Have you bought mobile accessories products in Shopee (i.e. power banks, charger adaptors
and cables, ring light, stylus pen for tablets, headphones, and earphones)?
o Yes
o No

Do you read product reviews in Shopee?


o Yes
o No
DIRECTION: The following items describe attitude, subjective norm, perceived behavioral control, and
purchase intention towards buying mobile accessories in Shopee. Rate each statement by checking (√) the
box that corresponds to your answer using this scale:

5 — Strongly Agree 4 — Agree 3 — Neutral 2 — Disagree 1 — Strongly Disagree

II. ATTITUDE 5 4 3 2 1
Price
1. I compare prices of products that are similar before buying.
2. I look for the cheapest option available.
3. I question the quality of the product when the price is too low.
Brand
4. I look for a brand that has a good reputation.
5. I think the quality is guaranteed If the brand is popular.
6. I buy based on the brand regardless of the price.
7. I consider product quality more important than the brand.
Average star rating
8. I become more interested in a product with an average star score of 4-5.
9. I am more likely to click on the product page if the average star score is 4-5.
10. I ignore products that have an average star score of 3 or below.

III. SUBJECTIVE NORM: Product Reviews 5 4 3 2 1


11. Product reviews encourage me to purchase a product.
12. Product reviews boost my confidence in my purchase.
13. I find product reviews that state both pros and cons of a product helpful.
14. I find photos and videos from previous buyers in product reviews important.
15. I use product reviews to verify the accuracy of a product description.
16. I consider buying a product if its reviews are recent.
17. I consider buying a product if it has a lot of reviews.

IV. PERCEIVED BEHAVIORAL CONTROL 5 4 3 2 1


Intrinsic
18. I find it easy to buy mobile accessories on Shopee.
19. I am confident that I can make the right purchase.
20. I believe that my purchases are entirely up to me.
Extrinsic
21. I have the resources (gadgets and internet) to buy mobile accessories on Shopee.
22. I have the budget to buy mobile accessories products.
23. I have the time to buy mobile accessories products.

V. PURCHASE INTENTION 5 4 3 2 1
24. I intend to buy another mobile accessory in Shopee if replacement is necessary.
25. I will frequently buy more mobile accessories other than what I already have.
26. I will recommend others to buy mobile accessories in Shopee.
27. I prefer buying mobile accessories on Shopee than in-store.

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