Annual Accounts
Annual Accounts
Annual Accounts
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
(Mark One)
☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2021
or
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number. 001-32876
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☑ No ☐
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☑
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter
period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the
preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of
“large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided
pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the
Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☑
The aggregate market value of the registrant’s common stock held by non-affiliates of the registrant as of June 30, 2021, was $ 5,055,766,540. All executive officers and directors of the registrant have been
deemed, solely for the purpose of the foregoing calculation, to be “affiliates” of the registrant.
As of January 31, 2022, the registrant had outstanding 85,712,356 shares of common stock.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of our Proxy Statement prepared for our 2022 Annual Meeting of Shareholders are incorporated by reference into Part III (Items 10, 11, 12, 13 and 14) of this report .
Table of Contents
TABLE OF CONTENTS
Page
PART I
Item 1. Business 3
Item 1A. Risk Factors 17
Item 1B. Unresolved Staff Comments 31
Item 2. Properties 31
Item 3. Legal Proceedings 32
Item 4. Mine Safety Disclosures 32
PART II
Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 33
Item 6. [Reserved] 34
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 35
Item 7A. Quantitative and Qualitative Disclosures about Market Risk 53
Item 8. Financial Statements and Supplementary Data 55
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 110
Item 9A. Controls and Procedures 110
Item 9B. Other Information 110
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 110
PART III
Item 10. Directors, Executive Officers and Corporate Governance 111
Item 11. Executive Compensation 111
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 111
Item 13. Certain Relationships and Related Transactions and Director Independence 111
Item 14. Principal Accounting Fees and Services 112
PART IV
Item 15. Exhibits and Financial Statement Schedules 113
Item 16. Form 10-K Summary 118
Signatures 119
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GLOSSARY OF TERMS
The following terms and acronyms appear in the text of this report and have the definitions indicated below:
Adjusted EBITDA A non-GAAP measure, defined by the Company as Net income/(loss) from continuing operations before Depreciation and amortization, Interest expense
(excluding Consumer financing interest), early extinguishment of debt, Interest income (excluding Consumer financing revenues) and
income taxes. Adjusted EBITDA also excludes stock-based compensation costs, separation and restructuring costs, legacy items, transaction
costs for acquisitions and divestitures, impairments, gains and losses on sale/disposition of business, and items that meet the conditions of
unusual and/or infrequent. Legacy items include the resolution of and adjustments to certain contingent assets and liabilities related to
acquisitions of continuing businesses and dispositions, including the separation of Wyndham Hotels and Cendant, and the sale of the vacation
rentals businesses.
AOCL Accumulated Other Comprehensive Loss
ARN Alliance Reservations Network
ARPA American Rescue Plan Act of 2021
AUD Australian Dollar
Awaze Awaze Limited, formerly Compass IV Limited, an affiliate of Platinum Equity, LLC
Board Board of Directors
CARES Act Coronavirus Aid, Relief, and Economic Security Act
Company Travel + Leisure Co. and its subsidiaries
COVID-19 Novel coronavirus global pandemic
Distribution Pro rata distribution of Wyndham Hotels & Resorts, Inc. stock to Wyndham Worldwide Corporation’s shareholders
EPS Earnings/(loss) Per Share
FASB Financial Accounting Standards Board
First Amendment The first amendment to the Company’s credit agreement governing its revolving credit facility and term loan B entered on July 15, 2020
GAAP Generally Accepted Accounting Principles in the United States
LIBOR London Interbank Offered Rate
Meredith Meredith Corporation
Moody’s Moody’s Investors Service, Inc.
NQ Non-Qualified stock options
NYSE New York Stock Exchange
NZD New Zealand Dollar
PSU Performance-vested Restricted Stock Units
Relief Period Relief period of the First Amendment, spanning from July 15, 2020 through April 1, 2022, or upon earlier termination by the Company
RSU Restricted Stock Unit
S&P Standard & Poor’s Rating Services
SEC Securities and Exchange Commission
Second Amendment The renewal of the Company’s credit agreement governing its revolving credit facility and term loan B entered on October 22, 2021
SOFR Secured Overnight Financing Rate
SPE Special Purpose Entity
Spin-off Spin-off of Wyndham Hotels & Resorts, Inc.
SSAR Stock-Settled Appreciation Rights
Travel + Leisure Co. Travel + Leisure Co. and its subsidiaries
Vacasa Vacasa LLC
VIE Variable Interest Entity
VOCR Vacation Ownership Contract Receivable
VOI Vacation Ownership Interest
VPG Volume Per Guest
Wyndham Hotels Wyndham Hotels & Resorts, Inc.
Wyndham Worldwide Wyndham Worldwide Corporation
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PART I
Forward Looking Statements
This report includes “forward-looking statements” as that term is defined by the Securities and Exchange Commission (“SEC”). Forward-looking statements are any statements
other than statements of historical fact, including statements regarding our expectations, beliefs, hopes, intentions or strategies regarding the future. In some cases, forward-
looking statements can be identified by the use of words such as “may,” “will,” “expects,” “should,” “believes,” “plans,” “anticipates,” “estimates,” “predicts,” “potential,”
“continue,” “future” or other words of similar meaning. Forward-looking statements are subject to risks and uncertainties that could cause actual results of Travel + Leisure Co.
and its subsidiaries (“Travel + Leisure Co.” or “we”) to differ materially from those discussed in, or implied by, the forward-looking statements. Factors that might cause such a
difference include, but are not limited to, risks associated with: the acquisition of the Travel + Leisure brand and the future prospects and plans for Travel + Leisure Co.,
including our ability to execute our strategies to grow our cornerstone timeshare and exchange businesses and expand into the broader leisure travel industry through new
business extensions; our ability to compete in the highly competitive timeshare and leisure travel industries; uncertainties related to acquisitions, dispositions and other strategic
transactions; the health of the travel industry and declines or disruptions caused by adverse economic conditions and unemployment rates, terrorism or acts of gun violence,
political strife, war, pandemics, and severe weather events and other natural disasters; adverse changes in consumer travel and vacation patterns, consumer preferences and
demand for our products; increased or unanticipated operating costs and other inherent business risks; our ability to comply with financial and restrictive covenants under our
indebtedness and our ability to access capital markets on reasonable terms, at a reasonable cost or at all; maintaining the integrity of internal or customer data and protecting our
systems from cyber-attacks; uncertainty with respect to the scope, impact and duration of the novel coronavirus global pandemic (“COVID-19”), including resurgences, the
pace of recovery, distribution and adoption of vaccines and treatments, and actions in response to the evolving pandemic by governments, businesses and individuals; the timing
and amount of future dividends and share repurchases, if any; and those other factors disclosed as risks under “Risk Factors” in documents we have filed with the SEC,
including in Part I, Item 1A of this report. We caution readers that any such statements are based on currently available operational, financial and competitive information, and
they should not place undue reliance on these forward-looking statements, which reflect management’s opinion only as of the date on which they were made. Except as required
by law, we undertake no obligation to review or update these forward-looking statements to reflect events or circumstances as they occur.
We maintain an internet site at http://www.travelandleisureco.com. Our website and the information contained on or connected to that site are not incorporated into this Annual
Report.
ITEM 1. BUSINESS
Company Overview
Travel + Leisure Co. is the world’s leading membership and leisure travel company, with nearly 20 travel brands across our resort, travel club, and lifestyle portfolio. We
provide vacation experiences and travel inspiration to millions of owners, members, and subscribers through our products and services. Travel + Leisure Co. has the following
business lines:
• Wyndham Destinations, the world’s largest vacation ownership company with more than 245 vacation club resort locations across the globe operating under the
following brands: Club Wyndham, WorldMark by Wyndham, Shell Vacations Club, Margaritaville Vacation Club by Wyndham, and Presidential Reserve by
Wyndham.
• Panorama, the world’s foremost membership travel business that includes the largest vacation exchange company, RCI, and Panorama Travel Solutions, which operates
business-to-business (“B2B”) travel membership programs. The following brands operate under the Panorama business line: RCI, Panorama Travel Solutions, Alliance
Reservations Network (“ARN”), 7Across, The Registry Collection, and Love Home Swap.
• Travel + Leisure Group, which offers travel services featuring top travel content and expertise, including Travel + Leisure Club, Travel + Leisure GO, and Extra
Holidays.
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On May 31, 2018, we established Wyndham Destinations, Inc. and completed the spin-off of our hotel business (“Spin-off”) into a separate publicly traded company, Wyndham
Hotels & Resorts, Inc. (“Wyndham Hotels”). This transaction was effected through a pro rata distribution of the new hotel entity’s stock to shareholders of Wyndham
Worldwide (the “Distribution”). In connection with the Spin-off, we entered into certain agreements with Wyndham Hotels. See “Key Agreements Related to the Spin-Off” for
more information. The two public companies have also entered into long-term exclusive license agreements to retain their affiliations with one of the industry’s top-rated loyalty
programs, Wyndham Rewards, as well as to continue to collaborate on inventory-sharing and customer cross-selling initiatives.
On January 5, 2021, we acquired the Travel + Leisure brand and all related assets from Meredith Corporation (“Meredith”). The acquisition created a strategic alliance between
Travel + Leisure Co. and Meredith, with Meredith continuing to operate and monetize Travel + Leisure branded multi-platform media assets across multiple channels under a
30-year royalty-free, renewable licensing relationship. In connection with this acquisition, on February 17, 2021, Wyndham Destinations, Inc. was renamed Travel + Leisure
Co. and continues to trade on the NYSE under the new ticker symbol TNL. See Note 5—Acquisitions to the Consolidated Financial Statements for more information.
Business Strategy
We are primarily focused on leisure travel and our mission is to “Put the World on Vacation.” Travel + Leisure Co. has been a leader in the travel membership business for over
50 years. Our strategy is to accelerate growth of our global businesses by broadening the strength of our cornerstone timeshare and exchange businesses and creating depth of
leisure travel products and services through our business extensions, Panorama Travel Solutions and the Travel + Leisure Group.
BUSINESS DESCRIPTIONS
We report results of operations for our three umbrella business lines in the following financial reporting segments, which are described in more detail below:
• Vacation Ownership, comprised of Wyndham Destinations.
• Travel and Membership, comprised of Panorama and the Travel + Leisure Group.
Our business segments generate diversified revenue streams and significant cash flow. Prior to COVID-19, we generated 46% of our revenues from the sale of vacation
ownership interests, and 40% of our revenues from our Fee-for-Service businesses. This split was 23% and 53% in 2020 as a result of COVID-19, partially recovering to 38%
and 48% in 2021.
Our businesses have both domestic and international operations. During 2021, we derived 88% of our revenues in the United States (“U.S.”) and 12% internationally. For
further details on our segment revenues, profits, assets and geographical operations, see Note 24—Segment Information to the Consolidated Financial Statements.
VACATION OWNERSHIP
Industry
The vacation ownership industry, also referred to as the timeshare industry, enables consumers to share ownership of fully-furnished vacation accommodations. Typically, the
consumer purchases either a title to a fraction of a unit through a points-based system or a right to use a property for a specific period of time through a weekly interval system.
This is referred to as a vacation ownership interest (“VOI”). Under a points-based system, owners often have advance reservation rights for a particular destination, and are free
to redeem their points for various unit types and/or locations. In addition, points-owners can vary the length and frequency of product utilization.
According to a 2021 report issued by the American Resort Development Association, domestic vacation ownership sales were $4.9 billion during 2020. The pandemic impacted
key industry performance measures in 2020 and industry sales decreased for
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the first time in more than a decade. In 2019, domestic vacation ownership interest sales were $10.5 billion and in 2018, industry sales were $10.2 billion.
Typically, developers sell VOIs for a fixed purchase price that is paid in full at closing or financed through developer-offered financing options. Vacation ownership resorts are
often operated by a property owners’ association of which the VOI owners are members. Most property owners’ associations are governed by a board of directors that includes
owners and which may include representatives of the developer. The board of the property owners’ association typically delegates much of the responsibility for managing the
resort to a management company, which is often affiliated with the developer.
After the initial purchase, most vacation ownership programs require the owner to pay an annual maintenance fee. This fee represents the owner’s allocable share of the costs
and expenses of operating and maintaining the vacation ownership property and providing program services. This fee typically covers expenses such as housekeeping,
landscaping, taxes, insurance, resort labor, a management fee payable to the management company, and an assessment to fund a reserve account used to renovate, refurbish and
replace furnishings, appliances, common areas and other assets, such as structural elements and equipment, as needed over time.
Based on published industry data, owners express the following primary reasons for buying and continuing to own their timeshare:
• saving money on future vacation costs;
• location of resorts;
• overall flexibility to use different locations, unit types, and times of year;
• certainty of vacations; and
• certainty of quality accommodations.
Strategies
Our goal is to strengthen our leadership position in the vacation ownership industry and generate consistent and long-term value for our shareholders. To achieve this goal, we
intend to pursue the following strategies:
Optimize the revenue potential of our existing owner base as well as enhance our upgrade pipeline through the addition of new owners.We have strong embedded revenue
potential through our existing owner base: owners upgrade as vacation needs evolve. We earn interest revenue on our portfolio as well as club and resort management fees. We
also seek to enhance our future upgrade pipeline through sales to new owners. On average, new owners double their initial VOI purchase within six years, resulting in
predictable, high-margin future revenue streams.
Maximize our relationship with Wyndham Hotels. We have a long-term, exclusive license agreement and marketing arrangements with Wyndham Hotels, the world’s largest
hotel franchiser with approximately 9,000 affiliated hotels located in approximately 95 countries. The Wyndham loyalty program, Wyndham Rewards, has over 92 million
enrolled members, many of whom fit our target new-customer demographic, providing us with a substantial customer sourcing opportunity to drive future VOI sales. We plan
to increase this sales channel with initiatives such as enhanced call transfers, online marketing, in-hotel marketing, and online rentals of vacation ownership resorts. Volume per
guest on affinity marketing tours is higher than other tours, helping to increase margins on new owner sales.
Add leisure or hospitality brands to our existing portfolio. The addition of brands will help us expand in existing markets or extend into new markets. New brands will also help
with lead generation for new owner tours.
Maintain a capital-efficient inventory sourcing strategy to produce attractive returns and cash flow. We have a diverse inventory sourcing model, including self-developed
inventory, Just-in-Time inventory, Fee-for-Service inventory, consumer
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loan defaults, and inventory reclaimed from owners’ associations or owners that allow us to generate VOI sales. Our capital-efficient inventory sourcing strategy has
significantly increased return on invested capital since 2010.
Performance in our vacation ownership business is measured by the following key operating statistics:
• Gross vacation ownership interest sales — Sales of VOIs including Fee-for-Service sales, before the effect of loan loss provisions.
• Tours — Number of tours taken by guests in our efforts to sell VOIs.
• Volume per guest (“VPG”) — Gross VOI sales (excluding tele-sales upgrades, which are non-tour upgrade sales) divided by the number of tours. We have
excluded non-tour upgrade sales in the calculation of VPG because they are generated by a different marketing channel.
Our marketing and sales activities are often facilitated through marketing alliances with other travel, hospitality, entertainment, gaming, and retail companies that provide access
to such companies’ customers through a variety of co-branded marketing offers. Our resort-based sales centers, which are located in popular travel destinations throughout the
U.S., generate substantial tour flow by enabling us to market to tourists already visiting these destinations. Our marketing agents, who often operate on the premises of the
hospitality, entertainment, gaming, and retail companies with which we have alliances, solicit tourists with offers relating to entertainment activities and other incentives in
exchange for the tourists visiting the local resorts and attending sales presentations.
Consumer Financing
We offer financing to purchasers of VOIs which attracts additional customers and generates substantial incremental revenues and profits. We fund and service loans through our
wholly-owned consumer financing subsidiary, Wyndham Consumer Finance. Wyndham Consumer Finance performs loan financing, servicing, and related administrative
functions.
We typically perform a credit investigation or other inquiry into a purchaser’s credit history before offering to finance a portion of the purchase price of the VOI. The interest
rate offered to participating purchasers is determined by an automated underwriting process based upon the purchaser’s credit score and the amount of the down payment. We
use a consumer credit score, Fair Isaac Corporation (“FICO”), which is a branded version of a consumer credit score widely used within the U.S. Our weighted average FICO
score on new originations was 736 and 735 for 2021 and 2020.
During 2021, we generated $780 million of receivables on $1.31 billion of gross VOI sales, net of Fee-for-Service sales, resulting in 60% of our VOI sales being financed. This
level of financing is prior to the receipt of addenda cash. Addenda cash represents the cash received for full payment of a loan within 15 to 60 days of origination. After the
application of addenda cash, we financed 53% of VOI sales during 2021.
We generally require a minimum down payment of 10% of the purchase price on all VOI sales and offer consumer financing for the remaining balance for up to 10 years. While
the minimum down payment is generally 10%, our average down payment on financed VOI sales was 24% and 25% for 2021 and 2020. These loans are structured with equal
monthly installments that fully amortize the principal by the final due date.
Similar to many other companies that provide consumer financing, we have historically securitized a majority of the receivables originated in connection with the sale of VOIs.
We initially place the financed contracts into a revolving warehouse securitization facility, generally within 30 to 90 days after origination. Many of the receivables are
subsequently transferred from the warehouse securitization facility into term securitization facilities.
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Our consumer financing subsidiary is responsible for the maintenance of contract receivables files as well as all customer service, billing, and collection activities related to our
domestic loans. We assess the performance of our loan portfolio by monitoring numerous metrics including collection rates, defaults by state of residency, and bankruptcies.
Our consumer financing subsidiary also manages the selection and processing of loans pledged or to be pledged in our warehouse and term securitization facilities. As of
December 31, 2021, 96% of our loan portfolio was current (not more than 30 days past due).
Property Management
On behalf of each of the property owners’ associations, we or our affiliates generally provide day-to-day management for vacation ownership resorts, which includes oversight
of housekeeping services, maintenance, and refurbishment of the units, and provide certain accounting and administrative services to property owners’ associations. The terms
of the property management agreements are generally between three to five years; however, the vast majority of the agreements provide a mechanism for automatic renewal
upon expiration of the terms. In connection with these property management services, we receive fees which are generally based upon total costs to operate such resorts. Fees for
property management services typically approximate 10% of budgeted operating expenses. As the owner of unsold VOIs, we pay maintenance fees in accordance with the legal
requirements of the jurisdictions in which the resorts are located. In addition, at certain newly-developed resorts, we may enter into subsidy agreements with the property
owners’ associations to cover costs that otherwise would be covered by annual maintenance fees payable with respect to VOIs that have not yet been sold.
Seasonality
We rely, in part, upon tour flow to generate sales of VOIs; consequently, sales volume tends to increase in the spring and summer months as a result of greater tour flow from
travelers, generally resulting in higher revenue from sales of VOIs in the third quarter than in other quarters. Our seasonality has been and could continue to be impacted by
COVID-19.
Competition
Our vacation ownership business principally competes with short-term vacation options such as lodging, cruise and home and apartment sharing services, as well as other
timeshare developers. The leisure travel industry is large and highly competitive. We compete based on lifetime value, location, convenience, quality of accommodations,
service levels, amenities, and flexibility. In order to compete, we incent potential new owners and existing owners to tour with us in order to better understand our products and
services.
The vacation ownership industry has consolidated over the last 15 years leaving multiple well-capitalized, branded companies including: Marriott Vacations Worldwide, Hilton
Grand Vacations, Disney Vacation Club, Holiday Inn Club Vacations, and Bluegreen Vacations. As an industry, we largely source potential new owner tours from different
marketing channels, but there is overlap when consumers are members of more than one loyalty program and/or travel to more than one resort within a market. We compete for
property acquisitions and partnerships with entities that have similar investment objectives. There is also significant competition for talent at all levels within the industry, in
particular for sales and management. Competitors range from small, independent vacation ownership companies, to large branded hospitality companies, all operating vacation
ownership businesses involved in the development, finance, and operation of timeshare properties.
We generally do not face competition in our consumer financing business to finance our VOI sales. We do face competition from financial institutions providing other forms of
consumer credit, which may lead to full or partial prepayment of our timeshare financing receivables.
We operate RCI, the world’s largest vacation exchange network based on the number of members and affiliated resorts. Through our collection of vacation exchange brands, we
have 3.7 million paid member families. Annual member retention is high and over the last three years we have retained on average 84% of the exchange memberships through
our RCI, 7Across, and Love Home Swap networks. In the vast majority of cases, we acquire new members when an affiliated timeshare developer pays for the initial term of a
membership on behalf of a timeshare owner as part of the vacation ownership purchase process. Generally, this initial membership is for either a one or two year term, after
which these new members may choose to
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renew directly with us. We also acquire a small percentage of new members directly from online channels or direct consumer outreach. Members receive periodicals and other
communications published by us and, for additional fees, may use the vacation exchange program and other services that provide the ability to protect trading power or points,
extend the life of a deposit, and combine two or more deposits for the opportunity to exchange into intervals with higher trading power and book travel services.
Our vacation exchange business has relationships with 4,200 affiliated vacation ownership resorts in approximately 110 countries and territories located in North America, Latin
America, the Caribbean, Europe, the Middle East, Africa, and Asia Pacific.
Panorama Travel Solutions offers global discount travel membership clubs and custom travel technology solutions to business-to-business affinity partners including large
employers, banks and retailers, trade associations and others via their operations in the U.S., Mexico, Asia, and Europe. Our travel technology platforms are powered by
Alliance Reservations Network, a Panorama company, which has been operating travel booking technology since 1995. Members are acquired through affinity partnerships
where the affinity partner would offer a travel club membership to affiliated groups, usually its customers, members and/or employees.
Following our acquisition of the Travel + Leisure brand, we established the Travel + Leisure Group to offer travelers a suite of products and services that bring the brand to life,
including Travel + Leisure Club, a subscription travel club where members can dream, plan, book and go – all in one place. Subscribers have access to preferred pricing on
featured itineraries inspired by editorial coverage, personalized concierge service, extra savings on more than a million travel options, and exclusive experiences, along with a
complimentary subscription to Travel + Leisure magazine.
Strategies
Our goal is to grow our cornerstone vacation exchange business, optimize cash flow, and broaden our reach into the leisure travel markets to accelerate overall growth for the
segment through our business extensions, Panorama Travel Solutions and the Travel + Leisure Group. To achieve this goal, we intend to pursue the following strategies:
Expand and enhance our products and services to increase wallet share, propensity, and retention within our member base.Through the addition of more inventory options for
exchange and more travel products and services, Panorama seeks to enhance its core exchange business lines’ growth through greater share of consumers’ travel spend,
increased member engagement, and reduced churn.
Offer B2B travel club solutions. We seek to grow our membership beyond the timeshare industry, expanding B2B partnerships across multiple sectors driving incremental
transaction revenue and subscriptions. We offer white-label solutions to associations, organizations, and other closed-user groups in order for these groups to offer travel
benefits to their communities which increases engagement and loyalty.
Grow our Direct-to-Consumer (“D2C”) travel club leveraging the Travel + Leisure brand and content. We plan to leverage Travel + Leisure, one of the world’s most
influential travel brands, to expand our total addressable market and grow our subscription travel club by marketing to Travel + Leisure magazine subscribers and leisure
travelers in general.
Performance in our Travel and Membership business has been measured by the following key operating statistics:
•
Average number of exchange members — Represents paid members in our vacation exchange programs who are considered to be in good standing.
• Transactions — Represents the number of vacation bookings recognized as revenue during the period, net of cancellations.
• Revenue per transaction — Represents transactional revenue divided by transactions.
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Panorama collaborates with affinity groups outside of the vacation ownership industry through our Panorama Travel Solutions business, which includes ARN. These affinity
groups include employee benefit plans, professional associations, and other paid membership groups that are interested in providing travel benefits to their members to enhance
customer loyalty, and in many cases, generate incremental fee streams.
The Travel + Leisure Group develops relationships directly with consumers through quality travel content and by marketing to bothTravel + Leisure magazine subscribers and
leisure travelers in general. We distribute our products and services through proprietary websites and call centers around the world. Customers are acquired through direct
channels, partnerships with affinity groups, and third party acquisition sources.
Inventory
The properties our business makes available to travelers include vacation ownership and fractional resorts, homes, private residence clubs, and traditional hotel rooms. Only in
rare cases do we acquire and take title of inventory, as our network supply is predominantly owned and provided by third-party affiliates and suppliers. We offer travelers
flexibility to select preferred travel dates in a variety of lodging options. We leverage inventory comprised of VOIs and independently owned properties across our network of
brands to maximize value for affiliates and members.
Seasonality
Our revenues from vacation exchange fees have traditionally been higher in the first quarter, which is generally when our vacation exchange members plan and book their
vacations for the year. Our seasonality has been and could continue to be impacted by COVID-19.
Competition
Our global exchange business competes with other vacation exchange companies, most notably Interval International, certain timeshare developers and clubs that offer vacation
exchange through their own internal networks of properties. This business also competes with third-party internet travel intermediaries and peer-to-peer online networks that are
used by consumers to search for and book their resort and other travel accommodations.
Our non-exchange Travel and Membership businesses compete more broadly with the larger sector of leisure travel options including traditional travel agents, online travel
agents, and travel clubs.
INTELLECTUAL PROPERTY
Our business is affected by our ability to protect against infringement of our intellectual property, including our trademarks, service marks, logos, trade names, domain names,
and other proprietary rights. The foregoing segment descriptions specify the brands that are used by each of our segments. Travel + Leisure Co. and its subsidiaries actively use
or license for use all significant marks and domain names, and we own or have exclusive licenses to use these marks and domain names. In connection with the Spin-off, we
entered into a license, development and noncompetition agreement with Wyndham Hotels, which, among other things, granted to Travel + Leisure Co. the right to use the
“Wyndham” trademark, “The Registry Collection” trademark, and certain other trademarks and intellectual property in our business. See “Key Agreements Related to the Spin-
Off—License, Development and Noncompetition Agreement” for more information. We register the marks that we own in the U.S. Patent and Trademark Office, as well as with
other relevant authorities where we deem appropriate, and seek to protect our marks from unauthorized use as permitted by law.
GOVERNMENT REGULATION
Our business is subject to various international, national, federal, state and local laws, regulations, and policies in jurisdictions in which we operate. Some laws, regulations, and
policies impact multiple areas of our business, such as securities, anti-discrimination, anti-fraud, data protection and security and anti-corruption and bribery laws and
regulations or government economic sanctions, including applicable regulations under the U.S. Treasury’s Office of Foreign Asset Control and the U.S. Foreign Corrupt
Practices Act (“FCPA”). The FCPA and similar anti-corruption and bribery laws in other jurisdictions
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generally prohibit companies and their intermediaries from making improper payments to government officials for the purpose of obtaining or generating business. Other laws,
regulations, and policies primarily affect one of our areas of business: inventory sourcing activities; sales and marketing activities; purchaser financing activities; and property
management activities.
We must obtain the approval of numerous governmental authorities for our sales and marketing activities. Changes in circumstances or applicable law may necessitate the
application for or modification of existing approvals. Our telemarketing activities are subject to regulation and enforcement activities including the federal Telephone Consumer
Protection Act and “do not call” legislation, which may increase the cost of telemarketing activities and expose us to enforcement actions if we do not comply. We mitigate this
risk by using permission-based marketing in some instances and have implemented procedures to comply with federal and state “do not call” regulations, including subscription
to federal and certain state “do not call” registries and maintenance of an internal “do not call” list. Similarly, state and federal regulations may place limitations on our ability
to engage our consumers in electronic mail marketing campaigns, including requirements applicable to the transmission of email messages with the primary purpose of
advertising or promoting a commercial product or service. We have adopted email messaging practices responsive to the requirements of such regulations.
In addition, many jurisdictions, including many in the U.S., require that we file detailed registration or offering statements with regulatory authorities disclosing information
regarding our VOIs, such as information concerning the intervals being offered, the project, resort or program to which the intervals relate, applicable timeshare plans, evidence
of title, details regarding our business, the purchaser’s rights and obligations with respect to such intervals, and a description of the manner in which we intend to offer and
advertise such intervals.
When we sell VOIs, local law grants the purchaser of a VOI the right to cancel a purchase contract during a specified rescission period following the later of the date the contract
was signed or the date the purchaser received the last of the documents required to be provided by us.
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debt collection and credit reporting practices, consumer debt collection practices, mortgage disclosure, lender or mortgage loan originator licensing and registration and anti-
money laundering.
HUMAN CAPITAL
Employee Profile
We recognize our employees as associates who bring our mission to put the world on vacation to life through their service to the world’s leading membership and leisure travel
company.
As the unprecedented events of 2020 suspended global travel, we recalibrated operations and drove agile, sustained connectivity to our worldwide team of associates, many of
whom began to work remotely. We executed a workforce transformation aligned with the closure and reduction of operations around the world. Staffing related cost savings
were achieved through a significant reduction in our workforce and the furlough of thousands of associates during 2020. Benefits were provided to associates for the duration of
their furlough and severance was provided to associates that were separated from Travel + Leisure Co. As of December 31, 2021, we have reopened all of the resorts and sales
offices in North America that we expect to reopen. The remaining closed resorts and sales offices that we intend to reopen are located in the South Pacific and are expected to
reopen in 2022, contingent upon the lifting of government imposed travel restrictions. As a result of these reopenings the vast majority of our furloughed employees have
returned to work.
As of December 31, 2021, our global team was comprised of more than 16,800 associates, more than 3,500 of whom work outside the U.S.; 14,100 associates support Vacation
Ownership, 2,600 associates support Travel and Membership, and 100 associates comprise our corporate group. Less than 1% of our associates are subject to collective
bargaining agreements governing their employment with our company.
Employee Development
We seek to attract and retain top talent through our commitment to shared values and competencies, and the development of each associate as an integral contributor to our
business and our culture. Our internal pipeline of talent is strengthened by our ability to help associates develop knowledge, skills, and a network of supporters throughout their
career. We promote four competencies for all associates: Customer Obsession, Decision Velocity, Transparency, and Empowerment. Associates are encouraged to master these
competencies through individual development plans, performance reviews, and training. Examples of our employee development programs and initiatives include:
• Global Learning and Development: Our proprietary Destination U resource is a comprehensive solution that puts the ownership of each associate’s career development
directly into their hands. By fostering growth potential for all associates at Travel + Leisure Co., we enable each individual to clearly understand their role in the context
of the larger organization and to access development courses designed specifically to further their development.
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• Programs focused on career progression include: formal talent reviews, succession planning, high-potential associate development programs, executive coaching, leader
onboarding plans, new leader orientation and transition training, and tuition and certification reimbursement.
We remain committed to “Listen, Learn, and Act” to sustain engagement and responsiveness. Travel + Leisure Co. President and CEO Michael Brown signed the CEO
Diversity Action Pledge in partnership with CEO Action for Diversity & Inclusion, joining more than 2,000 global organizations who have pledged to act on supporting a more
inclusive workplace for employees, communities, and society at large. Also Michael Brown was among 75 Central Florida leaders to sign the first-ever Orlando Economic
Partnership Regional Corporate Pledge in 2020, committing to improve regional diversity, equity, and inclusion outcomes.
In an effort to improve employee diversity at the director-and-above level, we have implemented an approach where at least 50% of the candidate slate for any open employee
position will be gender and/or ethnically diverse to the greatest extent practicable. During 2021, we improved diversity at the director-and-above level by 8%. During 2021, we
had 6,102 active hires and our turnover rate was 62%, which is below the annual average for the industry for the proceeding five-year period per the U.S. Bureau of Labor
Statistics.
As of December 31, 2021, 53% of our global associates were women, 44% were men, and 3% were not declared. Also at December 31, 2021, 53% of our global leaders with
direct reports were men and 47% were women. The following table provides the global gender distribution by level:
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The following table provides the U.S. ethnic diversity distribution by level:
In addition to employee diversity, we have diverse representation on our Board, with four of our nine board members being gender and/or ethnically diverse.
Competitive Pay/Benefits
We offer a comprehensive total rewards program designed to attract and retain top talent, fuel our business objectives, and reward performance. Our total rewards package
reflects our commitment to our associates and includes competitive pay, healthcare benefits, retirement savings plans, paid time off including parental leave, and other mental
health and well-being support. Approximately 97% of our associates are eligible to participate in a company sponsored retirement plan or a mandatory pension plan in their
country of residence, subject to plan terms. We also have an Employee Stock Purchase Plan with a 10% discount from the fair market value at the grant date available to
approximately 89% of our associates. We regularly review our design and offerings to ensure alignment with country and regional competitive practices.
We believe in performance-based variable compensation programs that support a high performance environment. All of our managers participate in an annual incentive plan
that most closely aligns with their role. Our sales and marketing associates at all levels across our business lines participate in variable compensation plans aligned to their role.
Approximately 50% of our associates participate in a variable pay incentive pay program.
In response to many of our employees beginning to return to the office, we have adopted a global “We’ll Be Ready” return to work plan. This plan is a comprehensive and
evolving resource outlining the protocols and actions we have taken to protect our associates including:
• Transitioning associates to work from home, or work a hybrid work schedule, wherever possible.
• Mandatory onsite temperature checks and health screenings at select locations.
• Requiring the use of masks onsite for unvaccinated associates and as required by local ordinance.
• Promotion of onsite social distancing.
• Requiring sick associates to stay home.
• Immediate contact tracing response.
• Enhanced onsite cleaning protocols in alignment with CDC, World Health Organization (“WHO”), and Occupational Safety and Health Administration (“OSHA”)
protocols.
• Enhanced safety and health training specific to COVID-19.
• Vaccine education and incentive initiatives.
• Time off for associates who choose to be vaccinated.
• Required COVID-19 symptom awareness attestation.
• Certified “We’ll Be Ready” health and safety champions at all resorts and sale sites.
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SOCIAL RESPONSIBILITY
We are committed to delivering stakeholder value through our Social Responsibility program, Full Circle, which remains an integral part of our company culture and global
business operations. We strive to cultivate an inclusive environment, in which our associates, customers, suppliers, and communities feel appreciated, respected, and valued.
We are committed to sustainable business practices with a focus on social responsibility. Our 2025 environmental goals are to reduce carbon emissions 40% and water
consumption 35% at our owned, managed, and leased assets (based on square foot intensity) compared to our 2010 baseline. We have also joined the U.S. Department of
Energy’s Better Buildings Challenge with a goal to reduce energy usage intensity 20% within U.S. operations by 2024.
Compared to our 2010 baseline, we have reduced carbon emissions intensity 29% and exceeded our original water withdrawal goal of 25%, while increasing our overall
portfolio square footage by 16%, which includes our managed resorts, corporate offices, and leased locations, including our sales and administrative offices and data centers.
During 2021, we set a new goal to reduce our water withdrawal 35% by 2025. We have also set a goal to plant two million trees by 2025. As of December 31, 2021, we have
planted more than 1.7 million trees. Part of our innovative approach to carbon sequestration measures is addressed through annual reforestation projects, protection of existing
forests, and the sourcing of carbon neutral coffee. Our ongoing commitment to reduce carbon emissions includes the implementation of an offsite solar project and 17 onsite
solar projects to-date.
With a focus on improving the lives of children and families through vacations, we support charitable organizations with a similar focus and mission. Our philanthropic efforts
drive support for organizations including Give Kids the World Village, Jack and Jill Late Stage Cancer Foundation, and our Associate Relief Fund. Our decades long history of
partnership with Christel House International supports educational opportunities for children in underserved global communities. Additionally, through contributions to Step Up
for Students, we support providing low-income families in Florida the opportunity to choose the best education for their children. Most recently, we established the Travel +
Leisure Charitable Foundation. This foundation will embrace a diverse and inclusive community through a variety of programs, including leadership training, mentoring
opportunities, and educational support. Since its formation, the Travel + Leisure Charitable Foundation has partnered with the School Board of Orange County, Florida, to create
the Travel + Leisure Eatonville scholarship program, which strives to promote educational excellence within the Eatonville community, the oldest African-American-
incorporated municipality in the U.S., by providing scholarships to eligible students.
We are committed to being an employer and neighbor of choice in the communities where we have a presence. Our commitment is recognized through prestigious honors
including Newsweek’s list of America’s Most Responsible Companies, the National LGBT Chamber of Commerce’s Best-of-the-Best, the National Veteran-Owned Business
Association’s Top 2021 Best Corporations for Veteran’s Business Enterprises, Forbes’ America’s Best Large Employers, and the Human Rights Campaign Corporate Equality
Index, among others.
We remain committed to the highest standards of ethics, integrity, and responsible business practices across our global operations. Published in 13 languages, our associate
Code of Conduct reinforces ethical practices including the equal and fair treatment of associates, owners, and guests; health and safety; avoiding and reporting conflicts of
interest; protecting our information; anti-corruption; and financial and reporting integrity. We encourage the reporting of any concerns without fear of retaliation through
channels including our 24-hour integrity internal reporting hotline. Aligned with our stand against human trafficking, and in partnership with ECPAT International, we were the
first vacation ownership company to sign the Tourism Child Protection Code of Conduct and to enforce required training and education for associates globally in order to
protect children from exploitation.
Visit our website at investor.travelandleisureco.com/esg for additional information on our social responsibility activities and initiatives.
ENVIRONMENTAL COMPLIANCE
Our compliance with federal, state and local laws and regulations relating to environmental protection and discharge of hazardous materials has not had a material impact on
our capital expenditures, earnings or competitive position, and we do not anticipate any material impact from such compliance in the future.
CLIMATE CHANGE
There has been public discussion that climate change is associated with extreme weather conditions and other natural disasters, such as increased frequency and severity of
storms and floods, coastal erosion and flooding due to higher sea levels, increased
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temperatures, and increased forest fires. We manage properties exposed to areas which are susceptible to adverse effects resulting from these conditions and disasters. Based
upon insurable property values as of December 31, 2021, approximately 35% of our managed properties are located in Tier I windstorm exposure areas, approximately 20% are
located in areas with a high level of flood risk; and approximately 20% are located in high-risk wildfire-prone states. It is possible that the weather conditions and other natural
disasters associated with climate change could increase in frequency and/or severity in the future which could have a material adverse effect on our managed property portfolio,
operating costs, and demand for our products and/or services.
As of May 31, 2018, when the Spin-off was completed, Travel + Leisure Co. and Wyndham Hotels operated independently, and neither company has any ownership interest in
the other. Before the Spin-off, we entered into a Separation and Distribution Agreement and several other agreements with Wyndham Hotels related to the Spin-off. These
agreements govern the relationship following completion of the Spin-off and provide for the allocation of various assets, liabilities, rights, and obligations. The following is a
summary of the terms of the material agreements we entered into with Wyndham Hotels. The following summaries do not purport to be complete and are qualified in their
entirety by reference to the full text of each agreement, which is incorporated by reference into this Annual Report on Form 10-K included in Part IV, Item 15 as Exhibits 2.5,
10.57, 10.58, 10.59, and 10.60.
Transfer of Assets and Assumption of Liabilities. The Separation and Distribution Agreement provided for those transfers of assets and assumptions of liabilities that were
necessary in connection with the Spin-off so that Travel + Leisure Co. and Wyndham Hotels allocated the assets necessary to operate their respective businesses, and retain or
assume the liabilities allocated to them in accordance with the separation plan. The Separation and Distribution Agreement also provided for the settlement or extinguishment of
certain liabilities and other obligations among Travel + Leisure Co. and Wyndham Hotels. In particular, the Separation and Distribution Agreement provided that, subject to
certain terms and conditions:
• The assets that have been retained by or transferred to Wyndham Hotels (“SpinCo assets”) include, but are not limited to:
• all of the equity interests of Wyndham Hotels;
• any and all assets reflected on the audited combined balance sheet of the Wyndham Hotels businesses;
• any and all contracts primarily relating to the Wyndham Hotels businesses; and
• all rights in the “Wyndham” trademark and “The Registry Collection” trademark, and certain intellectual property related thereto.
• The liabilities that have been retained by or transferred to Wyndham Hotels (“SpinCo liabilities”) include, but are not limited to:
• any and all liabilities (whether accrued, contingent or otherwise, and subject to certain exceptions) to the extent primarily related to, arising out of or resulting
from (i) the operation or conduct of the Wyndham Hotels businesses or (ii) the SpinCo assets;
• any and all liabilities (whether accrued, contingent or otherwise) relating to, arising out of or resulting from any form, registration statement, schedule or
similar disclosure document filed or furnished with the SEC, to the extent such filing is either made by Wyndham Hotels or made by us in connection with the
Spin-off, subject to each party’s indemnification obligations under the Separation and Distribution Agreement with respect to any misstatement of or omission
to state a material fact contained in any such filing to the extent the misstatement or omission is based upon information that was furnished by such party;
• any and all liabilities relating to, arising out of, or resulting from any indebtedness of Wyndham Hotels or any indebtedness secured exclusively by any of the
Wyndham Hotels assets; and
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• any and all liabilities (whether accrued, contingent or otherwise) reflected on the audited combined balance sheet of the Wyndham Hotels businesses.
• Wyndham Hotels assumed one-third and Travel + Leisure Co. assumed two-thirds of certain contingent and other corporate liabilities of Travel + Leisure Co. and
Wyndham Hotels (“shared contingent liabilities”) in each case incurred prior to the Distribution, including our liabilities related to, arising out of or resulting from
(i) certain terminated or divested businesses, (ii) certain general corporate matters of Travel + Leisure Co., and (iii) any actions with respect to the separation plan or the
Distribution made or brought by any third party.
• Wyndham Hotels is entitled to receive one-third and Travel + Leisure Co. is entitled to receive two-thirds of the proceeds (or, in certain cases, a portion thereof) from
certain contingent and other corporate assets of Travel + Leisure Co. and Wyndham Hotels (“shared contingent assets”) arising or accrued prior to the Distribution,
including our assets related to, arising from or involving (i) certain terminated or divested businesses, and (ii) certain general corporate matters of Travel + Leisure Co.
• In connection with the sale of our European vacation rentals business, Wyndham Hotels assumed one-third and Travel + Leisure Co. assumed two-thirds of certain
shared contingent liabilities and certain shared contingent assets.
• Except as otherwise provided in the Separation and Distribution Agreement or any ancillary agreement, the corporate costs and expenses relating to the Spin-off will be
paid by the party with whom such costs were incurred, from a separate account maintained by each of Wyndham Hotels and Travel + Leisure Co. and established prior
to completion of the Spin-off on terms agreed upon by Wyndham Hotels and Travel + Leisure Co. and, to the extent the funds in such separate account are not sufficient
to satisfy such costs and expenses, be treated as shared contingent liabilities (as described above).
• All of our assets and liabilities (whether accrued, contingent or otherwise) other than the SpinCo assets and SpinCo liabilities, subject to certain exceptions (including
the shared contingent assets and shared contingent liabilities), have been retained by or transferred to Travel + Leisure Co., except as set forth in the Separation and
Distribution Agreement or one of the other agreements described below.
Release of Claims and Indemnification. Travel + Leisure Co. and Wyndham Hotels have agreed to broad releases pursuant to which each releases the other and certain related
persons specified in the Separation and Distribution Agreement from any claims against any of them that arise out of or relate to events, circumstances or actions occurring or
failing to occur or alleged to occur or to have failed to occur or any conditions existing or alleged to exist at or prior to the time of the Distribution. These releases are subject to
certain exceptions set forth in the Separation and Distribution Agreement and the ancillary agreements. The Separation and Distribution Agreement provides for cross-
indemnities that, except as otherwise provided in the Separation and Distribution Agreement, are principally designed to place financial responsibility for the obligations and
liabilities of Wyndham Hotels’ business with Wyndham Hotels, and financial responsibility for the obligations and liabilities of Travel + Leisure Co.’s business with Travel +
Leisure Co. Specifically, each party will, and will cause its subsidiaries to, indemnify, defend and hold harmless the other party, its affiliates and subsidiaries and each of its
and their respective officers, directors, employees and agents for any losses arising out of, by reason of or otherwise in connection with:
• the liabilities each such party assumed or retained pursuant to the Separation and Distribution Agreement;
• any misstatement of or omission to state a material fact contained in any party’s public filings, only to the extent the misstatement or omission is based upon information
that was furnished by the indemnifying party (or incorporated by reference from a filing of such indemnifying party) and then only to the extent the statement or omission
was made or occurred after the Spin-off; and
• any breach by such party of the Separation and Distribution Agreement or any ancillary agreement unless such ancillary agreement expressly provides for separate
indemnification therein, in which case any such indemnification claims will be made thereunder.
The amount of each party’s indemnification obligations are subject to reduction by any insurance proceeds received by the party being indemnified. Except in the case of tax
assets and liabilities related to the sale of our European vacation rentals business, indemnification with respect to taxes are governed solely by the Tax Matters Agreement.
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and benefits-related matters. As of January 1, 2021, Wyndham Hotels’ employees no longer participate in Travel + Leisure Co.’s plans or programs, and Wyndham Hotels has
established plans or programs for their employees as described in the Employee Matters Agreement.
Additionally, the License, Development and Noncompetition Agreement governs arrangements between us and Wyndham Hotels with respect to the development of new
projects and non-compete obligations. These non-compete obligations restrict us and Wyndham Hotels from competing with the other party’s business (subject to customary
carve-outs) for the first 25 years of the term of the License, Development and Noncompetition Agreement, and we may extend the term of these non-compete obligations for an
additional five year term if we achieve a certain sales target in the last full calendar year of the initial 25-year term. If either party acquires a business that competes with the
other party’s businesses, Wyndham Hotels or Travel + Leisure Co., must offer the other party the right to acquire such competing business upon and subject to the terms and
conditions set forth in the License, Development and Noncompetition Agreement. Additionally, if either party engages in a project that has a component that competes with the
other party’s businesses, Wyndham Hotels or Travel + Leisure Co., must use commercially reasonable efforts to include the other party in such project, subject to the terms and
conditions set forth in the License, Development and Noncompetition Agreement. In January 2021, Travel + Leisure Co. and Wyndham Hotels entered into a letter agreement
pursuant to which, among other things, Wyndham Hotels waived its right to enforce certain noncompetition covenants in the License, Development and Noncompetition
Agreement.
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The expected results of the transaction and the future prospects for, and plans of, our company, including our strategies to accelerate growth of our global businesses by
broadening the strength of our cornerstone timeshare and exchange businesses and creating depth of leisure travel products and services through our business extensions, are
subject to a number of risks and uncertainties, many of which are beyond our control.
Promotion activities associated with our businesses may not yield increased revenue in the time expected or at all, and, even if revenue does increase, it may not be sufficient to
offset the expenses we incur in building our brands. If we fail to successfully promote and maintain our businesses and brands, or incur substantial expenses in an unsuccessful
attempt to promote and maintain our brands, we may fail to attract or retain customers to the extent necessary to realize a sufficient return with respect to the acquisition and our
rebranding efforts, which would adversely impact our business, results of operations, and financial condition.
In addition, a portion of the value associated with the Travel + Leisure brand is derived fromthe long-standing commitment to high-quality, independent travel journalism by
Travel + Leisure magazine and associated media properties, which continue to be operated by Meredith outside of our control. If the quality or reach of such media properties
deteriorates in the future, it could negatively impact the perception of the Travel + Leisure brand and adversely impact our business.
The timeshare industry is highly competitive and we are subject to risks related to competition that may adversely affect our performance.
We will be adversely impacted if we cannot compete effectively in the highly competitive timeshare industry. The continued success and future growth of our timeshare and
exchange businesses, depends upon our ability to compete effectively in markets that contain numerous competitors, some of which may have significantly greater financial,
marketing, and other resources than we have. We principally compete with short-term vacation options such as lodging, cruise, and home and apartment sharing services, as
well as other timeshare developers. We compete based on brand name recognition and reputation, lifetime value, location, convenience, quality accommodations, service levels,
amenities, and flexibility. In order to compete, we incent potential new owners and existing owners to tour with us to better understand our products and services. New resorts
may be constructed and these additions to supply may create new competitors, in some cases without corresponding increases in demand. Competition may reduce fee
structures, potentially causing us to lower our fees or prices, which may adversely impact our profits. New competition or existing competition that uses a business model that
is different from our business model may require us to change our model so that we can remain competitive.
Our RCI exchange business depends on vacation ownership developers for new members and existing members and participants to renew their memberships and engage in
exchange and non-exchange transactions. Our new owner enrollment volumes dropped significantly during the COVID-19 pandemic due to the industry wide drop in VOI sales
to new owners. Although new owner sales levels have recovered from their lows in 2020, they have not yet returned to pre-pandemic levels and there is no assurance that they
will recover in the timeframe or at the levels that we expect. Developers and members also supply resort accommodations for use in exchanges. If we are unable to negotiate
new affiliation agreements with resort developers or secure renewals with existing members or developers in our RCI network, the number of new and/or existing members, the
supply of resort accommodations available through our exchange networks and related revenue will decrease. The failure to secure the renewal of affiliation agreements with
developers that have corporate member relationships, where the developer renews RCI membership fees for all of its active owners, has a greater adverse effect. The loss or
renegotiation on less favorable terms of several of our largest affiliation agreements could materially impact our financial condition and results of operations. Our ability to
maintain affiliate agreements with resort developers is also impacted by consolidation in the vacation ownership industry. For example, in connection with the acquisition of
Welk Hospitality Group, Inc. (“Welk”) by Marriott Vacations Worldwide Corporation, the RCI contract with Welk was terminated. Consolidation can also lead to larger
competitors with greater resources that compete with our vacation ownership business for customers, projects, and talent.
Our new business extensions operate in a highly competitive global environment and may take longer than expected to achieve the levels of revenues, customer
acceptance and profitability we expect.
As we continue to expand our business into the broader leisure travel industry, we will be adversely impacted if we cannot compete effectively. There are a great number of
existing competitive travel services, some of which have significantly greater financial, marketing, and other resources than we have, and while the market is currently
fragmented, existing travel service companies as well as new entrants may adversely impact our ability to achieve the level of revenues, transactions, and profitability we
expect.
Our Travel + Leisure Group’s subscription business is largely dependent on the success of our direct-to-consumer marketing efforts and the willingness of consumers to
subscribe to the Travel + Leisure Club for access to preferred travel pricing,
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exclusive experiences and customized concierge services. Our Panorama Travel Solutions business is largely dependent on the success of marketing efforts to closed user groups
through partner brands and the subsequent propensity of the members of those groups to use the platform for their travel bookings and upgrade to receive premium services.
Both businesses are also reliant on our ability to leverage new and existing relationships with travel suppliers, including hotels, airlines, rental car companies, and wholesale
suppliers, and their willingness to distribute products and services through our platforms. There is no assurance that these efforts will be successful within the timeframe or at
the levels we expect.
We will also need to regularly update our technology infrastructure to continually changing conditions, needs, and advancements, which may not at all times occur in the time or
in the manner needed to achieve our desired results.
While many of our activities in establishing and implementing each of these business extensions are using our existing expertise, resources and technologies, these subscription
business extensions can be expected to require us to utilize and augment resources, including management and other personnel, beyond those required by our historic business
offerings and, as a result, subject us to greater risks and uncertainties than historically considered for our core timeshare and exchange businesses.
Failure to maintain the integrity of internal or customer data or to protect our systems from cyber-attacks could disrupt our business, damage our reputation, and
subject us to costs, fines or lawsuits.
In connection with our business, we and our service providers collect and retain large volumes of certain types of personal and proprietary information pertaining to our guests,
shareholders and employees. Such information includes, but is not limited to, large volumes of guest credit and payment card information, guest travel documents, other
identification documents, account numbers, and other personally identifiable information. We are subject to attack by cyber-criminals operating on a global basis attempting to
gain access to such information, and the integrity and protection of that guest, shareholder, and employee data is critical to us.
While we maintain what we believe are reasonable security controls over personal and proprietary information, including the personal information of guests, shareholders, and
employees, any breach of or breakdown in our systems that results in the theft, loss, fraudulent use or other unauthorized release of personal, confidential or other proprietary
information or other data could nevertheless occur and persist for an extended period of time without detection, which could have a material adverse effect on our brands,
reputation, business, financial condition and results of operations, as well as subject us to significant regulatory actions and fines, litigation, losses, third-party damages and
other liabilities. Such a breach or a breakdown could also materially increase our costs to protect such information and to protect against such risks. Our and our third-party
service providers’ vulnerability to attack exists in relation to known and unknown threats. As a consequence, the security measures we deploy are not perfect or impenetrable,
and we may be unable to anticipate or prevent all unauthorized access attempts made on our systems or those of our third-party service providers.
Data breaches, viruses, ransomware and other serious cyber incidents have increased globally, along with the methods, techniques and complexity of attacks. We have been,
and likely will continue to be, subject to such cyber-attacks. Also, the same cyber security issues exist for the third parties with whom we interact and share information, and
cyber-attacks on third parties which possess or use our customer, personnel and other information could adversely impact us in the same way as would a direct cyber-attack on
us.
While we have not incurred any material adverse impact on our operations or financial results as a result of a cyber-attack, there is no guarantee that cyber-attacks have not
gone generally undetected or without general recognition of magnitude or will not occur in the future, any of which could materially adversely affect our brands, reputation,
costs and profitability.
Additionally, the legal and regulatory environment surrounding information security and privacy in the U.S. and international jurisdictions is constantly evolving. For example,
in the U.S., California enacted the California Consumer Privacy Act of 2018 (“CCPA”), which became effective on January 1, 2020. The CCPA provides to California
consumers certain new access, deletion and opt-out rights related to their personal information, imposes civil penalties for violations and affords, in certain cases, a private right
of action for data breaches. The CCPA was amended in November 2020 with passage of the California Privacy Rights Act (“CPRA”) ballot initiative, adding further consumer
rights and compliance obligations. Complying with the CCPA has increased our compliance cost and compliance with additional provisions of CCPA and CPRA that will take
effect in 2023 could increase these costs further. Similar legislation has been proposed or adopted in other states (for example, the Virginia Consumer Data Protection Act that
is also going into effect in 2023). Aspects of the CCPA and these other state laws and regulations, as well as their enforcement, remain unclear, and we may be required to
modify our practices in an effort to comply with them. Moreover, foreign data protection, privacy, consumer protection, content regulation and other laws and regulations are
often more restrictive or burdensome than those in the United States. For example, the European Union (“E.U.”)
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General Data Protection Regulation (“GDPR”) imposes significant obligations to businesses that sell products or services to E.U. customers or otherwise control or process
personal data of E.U. residents. Complying with GDPR caused us to update certain business practices and systems and incur costs related to continued compliance with GDPR
and other international laws and regulations. In addition, should we violate or not comply with the CCPA, GDPR or any other applicable laws or regulations, contractual
requirements relating to data security and privacy, or with our own privacy and security policies, either intentionally or unintentionally, or through the acts of intermediaries, it
could have a material adverse effect on our brands, marketing, reputation, business, financial condition and results of operations, as well as subject us to significant fines,
litigation, losses, third-party damages and other liabilities.
Our information technology infrastructure, including but not limited to our, and our third-party service providers’, information systems and legacy proprietary online reservation
and management systems, has been and will likely continue to be vulnerable to system failures such as server malfunction or software or hardware failures, computer hacking,
phishing attacks, user error, cyber-terrorism, loss of data, computer viruses, ransomware and malware installation, and other intentional or unintentional interference,
negligence, fraud, misuse and other unauthorized attempts to access or interfere with these systems and our personal and proprietary information. In addition, as we continue to
transition from our legacy systems to new, cloud-based technologies, we may continue to face start-up issues that may negatively impact guests. The increased scope and
complexity of our information technology infrastructure and systems could contribute to the risk of future material security breaches or breakdowns, any of which could have a
material adverse impact on our business, brands, reputation and results of operations.
Acquisitions, dispositions and other strategic transactions may not prove successful and could result in operating difficulties.
We regularly consider a wide array of acquisitions and other potential strategic transactions, including acquisitions of businesses and real property, joint ventures, business
combinations, strategic investments and dispositions. Any of these transactions could be material to our business. We often compete for these opportunities with third parties,
which may cause us to lose potential opportunities or to pay more than we may otherwise have paid absent such competition. We cannot assure you that we will be able to
identify and consummate strategic transactions and opportunities on favorable terms or that any such strategic transactions or opportunities, if consummated, will be successful.
Assimilating any strategic transactions may also create unforeseen operating difficulties and costs.
On May 9, 2018, we completed the sale of our European vacation rentals business and, on October 22, 2019, we completed the sale of our North American vacation rentals
business. Dispositions of businesses, such as our European and North American vacation rentals transactions, pose risks and challenges that could negatively impact our
business, including costs or disputes with buyers. Dispositions may also involve continued financial involvement, as we may be required to retain responsibility for, or agree to
indemnify buyers against, credit support obligations, contingent liabilities related to a divested business, such as lawsuits, tax liabilities, or other matters. Under these types of
arrangements, performance by the divested business or other conditions outside of our control could affect our financial condition or results of operations. See Note 29
—Transactions with Former Parent and Former Subsidiaries to the Consolidated Financial Statements for a description of our obligations related to the European vacation
rentals business and the North American vacation rentals business and Note 7—Held-for-Sale Business to the Consolidated Financial Statements for more details on the North
American vacation rentals transaction.
On August 7, 2019, we completed the acquisition of Alliance Reservations Network, a company that provides private-label travel booking technology solutions, and on
January 5, 2021, we completed the acquisition of the Travel + Leisure brand of Meredith. Acquisitions of businesses, such as the ARN transaction, could result in potentially
dilutive issuances of equity securities and/or the assumption of contingent liabilities. See Note 5—Acquisitions to the Consolidated Financial Statements for a description of the
consideration paid in connection with these acquisitions.
Acquisitions may also be structured in such a way that we will be assuming unknown or undisclosed liabilities or obligations or we may incur unanticipated costs or expenses
following the acquisition, including post-closing asset impairment charges, expenses associated with eliminating duplicate facilities, reductions in personnel, unexpected
penalties or enforcement actions, and other liabilities. Moreover, we may be unable to efficiently integrate acquisitions, management attention and other resources may be
diverted away from other potentially more profitable areas of our business and in some cases these acquisitions may turn out to be less compatible with our growth and
operational strategy than originally anticipated. The success of our acquisitions is also subject to other risks, including, among others:
• failure to realize expected technological and product synergies, economies of scale and cost reductions;
• unforeseen expenses, delays or conditions related to the acquisitions, including those due to regulations;
• adverse effects on existing business relationships with customers, partners, employees or suppliers;
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• risks associated with entering into markets in which we have limited or no prior experience, including less visibility into demand;
• inaccurate assumptions regarding the acquired business or integration process;
• financial and operational results that may differ materially from our assumptions and forecasts;
• unforeseen difficulties that may arise in integrating operations, processes and systems;
• higher than expected investments that may be required to implement necessary compliance processes and related systems, including information technology systems,
accounting systems and internal control over financial reporting;
• failure to retain, motivate and integrate any key management and other employees of the acquired business;
• higher than expected costs or other impacts resulting from unforeseen changes in tax, trade, environmental or other regulations in jurisdictions in which the acquired
business conducts its operations; and
• issues with retaining customers and integrating customer bases.
Many of these factors are outside of our control and any one of them could result in increased costs, decreases in the amount of expected revenues, and diversion of
management’s time and attention. Furthermore, we may not realize the degree or timing of benefits we anticipate when we first enter into these transactions. Failure to
successfully execute these transactions and integrate acquired businesses could have a material adverse effect on our business, financial condition, results of operations, and
cash flows.
Our revenues are highly dependent on the health of the travel industry and declines in or disruptions to the travel industry such as those caused by economic
conditions, terrorism or acts of gun violence, political strife, severe weather events and other natural disasters, war, and pandemics may adversely affect us.
Declines in or disruptions to the travel industry have in the past adversely impacted us and any future declines or disruptions are also likely to adversely impact us. Risks
affecting the travel industry can be localized events or global in nature and include: economic slowdown and recession; economic factors such as increased costs of living and
reduced discretionary income adversely impacting decisions by consumers to use and consume travel services and products; terrorist incidents and threats and associated
heightened travel security measures; acts of gun violence or threats thereof; political and regional strife; natural disasters such as earthquakes, hurricanes, fires, floods and
volcano eruptions; war; concerns with, and increased governmental regulations in response to, pandemics, contagious diseases or health epidemics such as the continuing
COVID-19 pandemic; environmental disasters; lengthy power outages; increased pricing, financial instability and capacity constraints of air carriers; airline job actions and
strikes; and increases in gasoline and other fuel prices.
There has also been public discussion that climate change is associated with extreme weather conditions and other natural disasters, such as increased frequency and severity of
storms and floods, coastal erosion and flooding due to higher sea levels, increased temperatures, increased forest fires, and other factors that may adversely impact the
accessibility or desirability of travel to certain locations. Additionally, increased regulations related to climate change could have an adverse impact on the leisure travel
industry generally.
Any of the foregoing disruptions would likely adversely affect our affiliated resorts, our RCI affiliates and other developers of vacation ownership resorts and timeshare
property owner associations, and our new business extensions, thereby impacting our operations and the trading price of our common stock. Further, Travel + Leisure Co.
develops and manages resort properties throughout the world, a portion of which are in areas with greater exposure to the adverse effects of severe weather events and other
natural disasters associated with climate change due to their location in coastal areas or states where wildfires are common, which could cause such resorts to suffer greater
adverse effects from those events than the leisure travel industry faces in general.
For risks related to the COVID-19 pandemic, see “Risks Related to the COVID-19 Pandemic.”
We are subject to numerous business, financial, operating and other risks common to the travel industry, including timeshare, any of which could reduce our
revenues and our ability to make distributions and limit opportunities for growth.
Our business is subject to numerous business, financial, operating and other risks common to the travel industry, including adverse changes with respect to any of the following:
• consumer travel and vacation patterns and consumer preferences;
• increased or unanticipated operating costs, including as a result of inflation;
• energy costs, labor shortages, including such shortages as have occurred during the COVID-19 pandemic, and labor costs such as minimum wage increases and
unionization, workers' compensation and health-care related costs and insurance which may not be fully offset by price or fee increases in our business or otherwise;
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• product and supply chain disruptions, such as have occurred during the COVID-19 pandemic;
• desirability of geographic regions where resorts in or affiliated with our businesses are located;
• the supply and demand for vacation ownership products and services, exchange services and products, and travel subscription services and products;
• seasonality in our businesses, which may cause fluctuations in our operating results;
• geographic concentrations of our operations and customers;
• the availability of acceptable financing and the cost of capital as they apply to us, our customers, our RCI affiliates and other developers of vacation ownership resorts
and timeshare property owner associations;
• the quality of the services provided by affiliated resorts and properties in our exchange business or resorts in which we sell VOIs or by participants in the Wyndham
Rewards loyalty program, which may adversely affect our image, reputation and brand value;
• overbuilding or excess capacity in one or more segments of the timeshare industry or in one or more geographic regions;
• our ability to conduct tours of our properties and generate new owners, both of which were significantly reduced during the continuance of the COVID-19 pandemic;
• our ability to accurately plan for or estimate future timeshare inventory needs, which was adversely impacted by the effect of COVID-19 on vacation ownership tours
and VOI sales, and balance our supply of new and existing timeshare properties with consumer demand for those properties;
• success of any actions we may take in seeking to increase our vacation ownership contract receivables portfolio, which was adversely impacted by the effect of COVID-
19 on vacation ownership tours and VOI sales;
• success of any actions we may take to increase our exchange membership levels, which were adversely impacted by the effect of COVID-19 on VOI sales;
• our ability to develop and maintain positive relations and contractual arrangements with VOI owners, current and potential vacation exchange members, resorts with
units that are exchanged through our exchange business and timeshare property owner associations;
• organized labor activities and associated litigation;
• the bankruptcy or insolvency of customers or other adverse economic factors impacting the financial health of customers, which has impaired and could continue to
impair our ability to collect outstanding fees or other amounts due or otherwise exercise our contractual rights;
• our effectiveness in keeping pace with technological developments, including with respect to social media platforms, as well as any failure to upgrade our technology
infrastructure to meet changing customer interfacing needs, which could impair our competitive position;
• our ability to grow the membership base of our businesses;
• our ability to offer acceptable customer pricing for products and services;
• our ability to identify and obtain industry specific talent (including digital, sales, marketing, and operational leadership skills) to execute our growth strategy;
• disruptions, including non-renewal or termination of agreements, in relationships with third parties including marketing alliances and affiliations with e-commerce
channels;
• owners or other developers that have development advance notes with us, or who have received loans or other financial arrangements incentives from us, who have
experienced and may continue to experience financial difficulties;
• consolidation of developers could adversely affect our exchange business;
• decrease in the supply of available exchange accommodations due to, among other reasons, a decrease in inventory included in the system or resulting from ongoing
property renovations or a decrease in member deposits could adversely affect our exchange business;
• decrease in or delays or cancellations of planned or future development or refurbishment projects, such as have occurred during the continuance of the COVID-19
pandemic;
• the viability of property owners' associations that we manage and the maintenance and refurbishment of vacation ownership properties, which depend on property
owners associations levying sufficient maintenance fees and the ability of members to pay such maintenance fees, particularly in times of economic downturn such as
caused by the COVID-19 pandemic;
• impact of existing or future inflation;
• increases in maintenance fees, which could cause our product to become less attractive or less competitive;
• our ability to securitize the receivables that we originate in connection with sales of VOIs;
• defaults or delinquencies on loans to purchasers of VOIs who finance the purchase price of such vacation ownerships, which generally increase in times of economic
downturn such as during the COVID-19 pandemic;
• the level of unlawful or deceptive third-party VOI resale schemes, which could damage our reputation and brand value;
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• the availability of and competition for desirable sites for the development of vacation ownership properties, difficulties associated with obtaining required approvals to
develop vacation ownership properties, liability under state and local laws with respect to any construction defects in the vacation ownership properties we develop, and
risks related to real estate project development costs and completion;
• private resale of VOIs and the sale of VOIs on the secondary market, which could adversely affect our vacation ownership resorts and exchange business;
• disputes with owners of VOIs, property owners associations, and vacation exchange affiliation partners, which may result in litigation and the loss of management
contracts;
• laws, regulations and legislation internationally and domestically, and on a federal, state or local level, concerning the leisure travel industry, which may make the
operation of our business more onerous, more expensive or less profitable;
• our failure or inability to adequately protect and maintain our trademarks and other intellectual property rights; and
• market perception of the timeshare industry and negative publicity from online social media postings and related media reports, which could damage our brands.
Any of these factors could increase our costs, reduce our revenues or otherwise adversely impact our opportunities for growth.
Third-party Internet reservation systems and peer-to-peer online networks may adversely impact us.
Consumers increasingly use third-party internet travel intermediaries and peer-to-peer online networks to search for and book their lodging accommodations. As the percentage
of internet reservations increases, travel intermediaries may be able to obtain higher commissions and reduced room rates from us to the detriment of our business.
Additionally, such travel intermediaries may divert reservations away from our direct online channels or increase the overall cost of internet reservations for our affiliated
resorts through their fees. As the use of these third-party reservation channels and peer-to-peer online networks increases, consumers may rely on these channels, adversely
affecting our vacation ownership and vacation exchange brands, travel subscription businesses, reservation systems, bookings and rates.
During 2020, in response to the COVID-19 pandemic, we initiated a program permitting our owners to defer payment on their receivables to us in order to provide financial
assistance to these owners during a period of unprecedented economic insecurity. While a majority of owners who participated in this deferral program resumed normal
payments to us, financial difficulties of owners and customers arising from the continuation of the COVID-19 pandemic could result in increased payment defaults and
delinquencies both during the continuation of, and following, the COVID-19 pandemic.
Also during 2020, in response to COVID-19, we substantially increased our loan loss allowance on our vacation ownership receivables portfolio. In the future, we could have to
increase our loan loss allowance above average historic levels again, whether due to COVID-19 or other unexpected causes.
Our international operations are subject to additional risks not generally applicable to our domestic operations.
Our international operations are subject to numerous risks, including exposure to local economic conditions; potential adverse changes in the diplomatic relations of foreign
countries with the U.S.; hostility from local populations; political instability; threats or acts of war, hostilities, or terrorism; the effect of disruptions caused by severe weather,
natural disasters, outbreak of disease or other events that make travel to a particular region less attractive or more difficult; the presence and acceptance of varying levels of
business corruption in international markets and the effect of various anti-corruption and other laws; restrictions and taxes on the withdrawal of foreign investment and earnings;
government policies against businesses or properties owned by non-U.S. citizens; investment restrictions or requirements; diminished ability to legally enforce our contractual
rights in foreign countries; forced nationalization of assets by local, state or national governments; foreign exchange restrictions; fluctuations in foreign currency exchange rates;
conflicts between local laws and U.S. laws including laws that impact our rights to protect our intellectual property; withholding and other taxes on remittances and other
payments by subsidiaries; and changes in and application of foreign taxation structures including value added taxes. Any of these risks or any adverse outcome resulting from
the financial instability or performance of foreign economies, the instability of other currencies
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and the related volatility on foreign exchange and interest rates, could impact our results of operations, financial position or cash flows.
Changes in U.S. federal, state and local or foreign tax law, interpretations of existing tax law, or adverse determinations by tax authorities, could increase our tax
burden or otherwise adversely affect our financial condition or results of operations.
We are subject to taxation at the federal, state and local levels in the U.S. and various other countries and jurisdictions. Our future effective tax rate and future cash flows could
be affected by changes in the composition of earnings in jurisdictions with differing tax rates, changes in statutory rates and other legislative changes, including as a result of the
change in the U.S. presidential administration, changes in the valuation of our deferred tax assets and liabilities, changes in determinations regarding the jurisdictions in which
we are subject to tax, and our ability to repatriate earnings from foreign jurisdictions. From time to time, U.S. federal, state and local and foreign governments make substantive
changes to tax rules and their application, and which are being contemplated in the U.S. and certain other countries, and which could result in materially higher corporate taxes
than would be incurred under existing tax law and could otherwise adversely affect our financial condition or results of operations.
We are subject to ongoing and periodic tax audits and disputes in U.S. federal and various state, local and foreign jurisdictions. An unfavorable outcome from any tax audit
could result in higher tax costs, penalties and interest, thereby adversely affecting our financial condition or results of operations.
We are subject to certain risks related to our indebtedness, hedging transactions, securitization of certain of our assets, surety bond requirements, the cost and
availability of capital and the extension of credit by us.
We are a borrower of funds under credit facilities, credit lines, senior notes, and term loan and securitization financings. We use financial instruments to reduce or hedge our
financial exposure to the effects of currency and interest rate fluctuations from time to time. We are required to post surety bonds in connection with our development and sales
activities. In connection with our debt obligations, hedging transactions, securitization of certain of our assets, surety bond requirements, the cost and availability of capital and
the extension of credit by us, we are subject to numerous risks, including:
• our cash flows from operations or available lines of credit may be insufficient to meet required payments of principal and interest, which could result in a default and
acceleration of the underlying debt and other debt instruments that contain cross-default provisions;
• we may be unable to comply with the terms of the financial covenants under our revolving credit facility or other debt agreements, including a breach of the financial
ratio tests, which could result in a default and acceleration of the underlying revolver debt and under other debt instruments that contain cross-default provisions;
• our leverage may adversely affect our ability to obtain additional financing on favorable terms or at all;
• our leverage may require the dedication of a significant portion of our cash flows to the payment of principal and interest thus reducing the availability of cash flows to
fund working capital, capital expenditures, dividends, share repurchases or other operating needs;
• negative ratings and/or downgrades of our debt by rating agencies could increase our borrowing costs and prevent us from obtaining additional financing on favorable
terms or at all, such as when during the second quarter of 2020, Moody’s Investors Service, Inc. downgraded our secured debt rating from Ba2 to Ba3 with a “negative
outlook;”
• failure or non-performance of counterparties to foreign exchange and interest rate hedging transactions could result in losses;
• an inability to securitize our vacation ownership loan receivables on terms acceptable to us because of, among other factors, the performance of the vacation ownership
loan receivables, adverse conditions in the market for vacation ownership loan-backed notes and asset-backed notes in general, and the risk that the actual amount of
uncollectible accounts on our securitized vacation ownership loan receivables and other credit we extend is greater than expected;
• breach of portfolio performance triggers under securitization transactions which if violated may result in a disruption or loss of cash flow from such transactions;
• a reduction in commitments from surety bond providers, which may impair our vacation ownership business by requiring us to escrow cash in order to meet regulatory
requirements of certain states;
• prohibitive or increased cost, or inadequate availability, of capital could restrict the development or acquisition of vacation ownership resorts by us and the financing of
purchases of VOIs;
• increases in interest rates, which would increase the cost of our existing variable rate debt and cost of our subsequent fixed rate debt, and which also may prevent us
from passing along the full amount of such increases to purchasers of VOIs to whom we provide financing; and
• increases in interest rates on consumer financing to VOI purchasers could diminish our VOI sales;
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• disruptions in the financial markets, including potential financial uncertainties surrounding the United Kingdom’s withdrawal from the European Union, commonly
referred to as “Brexit,” and the failure of financial institutions that support our credit facilities, general economic conditions and market liquidity factors outside of our
control, which may limit our access to short- and long-term financing, credit and capital.
Changes in the method pursuant to which the LIBOR rates are determined and phasing out of LIBOR after 2021 may affect our financial results.
The chief executive of the United Kingdom Financial Conduct Authority (“FCA”), which regulates the London Interbank Offered Rate (“LIBOR”), previously announced that
the FCA intends to stop compelling banks to submit rates for the calculation of LIBOR after 2021. In response, the Federal Reserve Board and the Federal Reserve Bank of
New York organized the Alternative Reference Rates Committee which identified the Secured Overnight Financing Rate (“SOFR”) as its preferred alternative to USD-LIBOR
in derivatives and other financial contracts. It is not possible to predict the effect of these changes, including the pace at which sufficient liquidity in the LIBOR replacement rate
markets will develop. During 2021, the LIBOR rate administrator announced its intention to extend publication of LIBOR rates for most USD LIBOR tenors through June 30,
2023.
In the transition from the use of LIBOR to SOFR or other alternatives, the level of interest payments we incur under our debt agreements may change. In addition, although
certain of our LIBOR based obligations provide for alternative methods of calculating the related interest rate payable (including transition to an alternative benchmark rate) if
LIBOR is not reported, uncertainty as to the extent and manner of future changes may result in interest rates and/or payments that are higher than, lower than, or that do not
otherwise correlate over time with the interest rates and/or payments that would have been made on our obligations if LIBOR was available in its current form.
Our operations are subject to extensive regulation and the cost of compliance or failure to comply with such regulations may adversely affect us.
Our operations are regulated by federal, state and local governments in the countries in which we operate. In addition, U.S. and international, federal, state and local regulators
may enact new laws and regulations that may reduce our revenues, cause our expenses to increase or require us to modify our business practices substantially. If we are not in
compliance with applicable laws and regulations, including, among others, those governing timeshare (including required government registrations), consumer financings and
other lending, information security, data protection and privacy (including the General Data Protection Regulation “GDPR”), credit card and payment card security standards,
marketing, sales, consumer protection and advertising, unfair and deceptive trade practices, fraud, bribery and corruption, telemarketing (including do-not-call and call-
recording regulations), licensing, labor, employment, anti-discrimination, health care, health and safety, accessibility, immigration, gaming, environmental (including climate
change) and remediation, intellectual property, securities, stock exchange listing, accounting, tax and regulations applicable under the Dodd-Frank Act, Office of Foreign Asset
Control, Americans with Disabilities Act, the Sherman Act, the Foreign Corrupt Practices Act and local equivalents in international jurisdictions, including the United Kingdom
Bribery Act, we may be subject to regulatory investigations or actions, fines, civil and/or criminal penalties, injunctions and potential criminal prosecution. In the past, when we
have been subjected to regulatory investigations, the amount of the fines involved were not material to our business, financial condition or results of operations. However, we
cannot predict whether any future fines, penalties or other sanctions that regulators might seek to impose would materially adversely affect our business, financial condition or
results of operations.
The insurance we carry may not always pay, or be sufficient to pay or reimburse us, for our liabilities, losses or replacement costs.
We carry insurance for general liability, property, business interruption, cyber security, directors and officers (“D&O”), and other insurable risks with respect to our business
operations. We also self-insure for certain risks up to certain monetary limits. The terms and conditions or the amounts of coverage of our insurance may not at all times be
sufficient to pay or reimburse us for the amount of our liabilities, losses or replacement costs, and there may also be risks for which we do not obtain insurance
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in the full amount or at all concerning a potential loss or liability, due to the cost or availability of such insurance. As a result, we may incur liabilities or losses in the operation
of our business that are substantial which are not sufficiently covered by the insurance we maintain, or at all, which could have a material adverse effect on our business,
financial condition and results of operations. Following the significant casualty losses incurred by the insurance industry due to hurricanes, fires, cyber security breaches and
other events, property, cyber security and D&O insurance costs have increased and in the future may be higher, and availability may be lower, in future periods, particularly in
certain geographies. In addition, the effects of climate change, such as increased storm intensity and rising sea levels, may also increase the cost and decrease the available
coverage levels of property insurance.
We rely on information technologies and systems to operate our business, which involves reliance on third-party service providers and on uninterrupted operation of
service facilities.
We rely on information technologies and systems to operate our business, which involves reliance on third-party service providers and on uninterrupted operation of service
facilities, including those used for our travel subscription businesses, reservation systems, payments systems, vacation exchange systems, property management,
communications, procurement, member record databases, call centers, operation of our loyalty programs and administrative systems. We also maintain physical facilities to
support these systems and related services. Any natural disaster, cyberattack, disruption or other impairment in our technology capabilities and service facilities or those of our
third-party service providers could result in denial or interruption of service, financial losses, customer claims, litigation or damage to our reputation, or otherwise harm our
business and financial results. In addition, any failure of our ability to provide our reservation systems, as a result of failures related to us or our third-party providers, may deter
prospective resort owners from entering into agreements with us, and may expose us to liability from other parties with whom we have contracted to provide reservation
services. Similarly, failure to keep pace with developments in technology, including continuing upgrades to our technology system which interface with customers, which is a
significant part of our business, could impair our operations, financial results and competitive position. Any failure of our business continuity planning as to any of these
matters could have a material adverse impact on our business, brand and financial results.
The growth of our business and the execution of our business strategies depend on the services of our senior management and our associates.
We believe that our business success and future growth depends, in part, on the continued services of our senior management team, including our President and Chief Executive
Officer, Michael D. Brown, and on our ability to successfully implement succession plans for members of our senior management team. The loss of any members of our senior
management team, or the failure to identify successors for such positions, could adversely affect our strategic growth, new business extensions and customer relationships and
impede our ability to execute our business strategies. In addition, insufficient numbers of talented associates could constrain our ability to maintain and expand our business. We
compete with other companies both within and outside of our industry for talented personnel. If we cannot recruit, train, develop or retain sufficient numbers of talented
associates, we could experience increased associate turnover, decreased guest satisfaction, low morale, inefficiency, or internal control failures.
We have publicly stated our goals related to environmental sustainability, which include reducing our water intensity and carbon emissions and increasing our renewable
energy consumption. We may also take additional actions related to climate change and environmental sustainability voluntarily or in response to increased regulations in the
future that would materially increase the costs to develop and operate our resorts, which could have an adverse impact on our profitability even though such actions may be
necessary to increase the long term sustainability of our business.
Current and future international operations expose us to additional challenges and risks that may not be inherent in operating solely in the U.S. due to different social or cultural
norms and practices that are not customary in the U.S., distance and language, including, but not limited to, our ability to sell products and services, enforce intellectual property
rights and staff and manage operations.
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We are responsible for certain of Cendant's contingent and other corporate liabilities.
Under the separation agreement and the tax sharing agreement that we executed with Cendant (now Avis Budget Group) and former Cendant units, Realogy and Travelport,
Wyndham Worldwide Corporation and Realogy generally were responsible for 37.5% and 62.5% of certain of Cendant’s contingent and other corporate liabilities and
associated costs including certain contingent and other corporate liabilities of Cendant or its subsidiaries to the extent incurred on or prior to August 23, 2006. As a result of the
completion of the Spin-off, Wyndham Hotels agreed to retain one-third of Cendant’s contingent and other corporate liabilities and associated costs; therefore, we are responsible
for 25% of these liabilities and costs subsequent to the Spin-off. These liabilities include those relating to certain of Cendant’s terminated or divested businesses, the Travelport
sale, certain Cendant-related litigation, actions with respect to the separation plan and payments under certain contracts that were not allocated to any specific party in
connection with the separation.
If any party responsible for the liabilities described above were to default on its obligations, each non-defaulting party would be required to pay an equal portion of the amounts
in default. Accordingly, we could under certain circumstances be obligated to pay amounts in excess of our share of the assumed obligations related to such liabilities including
associated costs.
We may incur impairment charges related to the fair value of our assets.
Changes to estimates or projections used to assess the fair value of our assets or operating results that are lower than our current estimates may cause us to incur impairment
losses and require us to write-off all or a portion of the remaining value of our goodwill or other intangibles of companies we have acquired.
Our total assets include goodwill and other intangible assets. We evaluate our goodwill for impairment on an annual basis or at other times during the year if events or
circumstances indicate that it is more likely than not that the fair value is below the carrying value. We may be required to record a significant non-cash impairment charge in
our financial statements during the period in which any impairment of our goodwill, other intangible assets or other assets is determined, negatively impacting our results of
operations and shareholders' equity.
In 2020, we recorded $56 million of asset impairment charges, primarily associated with the impact of COVID-19 on our business, $6 million of which was subsequently
reversed in 2021. With the COVID-19 pandemic continuing to impact the U.S. and global economy and our business, we cannot assure that these charges will be adequate in
response to these unprecedented events or that additional asset impairment charges may not be required in the future related to COVID-19 concerns or events or otherwise.
In addition, the increase in the number of our employees working remotely has increased certain risks to our business, including increased demand on our information
technology resources and systems, greater potential for phishing and other cybersecurity attacks, and an increase in the number of points of potential attack, and any failure to
effectively manage these risks and to timely identify and respond to any cyberattacks may adversely affect our business. The pandemic may also have long-term effects on the
nature of the office environment and remote working, which may present operational challenges that could adversely affect our culture and our business. Our corporate
associates have been predominately working remotely since March 2020. We plan to reopen our corporate offices in 2022 and adopt a hybrid work environment in which many
corporate associates will work both in the office and remotely on an ongoing basis. The re-opening of our offices may not be successful and could expose our personnel to
health risks and will involve additional financial burdens.
There remains significant uncertainty concerning the current and future impact of COVID-19 on the U.S. and global economy, consumer confidence, the leisure travel industry
and our business. Some of these uncertainties and risks include the following:
• resurgences, continued high rates of infection and hospitalization, and continued high death rates related to COVID-19, including in regions and locations where we have
a significant number of resorts;
• uncertainty regarding the U.S. and global economic impact caused by the continuation of COVID-19;
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• changes in governmental policies, rules and regulations which could change or otherwise impact our safety protocols and measures intended to protect our owners,
guests, and team members;
• continued governmental restrictions on and recommendations and warnings against travel in certain regions, including in or to areas or locations where we have resorts,
as well as between the U.S. and other countries, including restrictions placed by foreign governments on U.S. citizens traveling to their countries;
• continued closures and/or limitations on the number of individuals that may gather in one location at many popular tourist and entertainment center destinations,
reducing the demand for leisure travel;
• our inability to predict the length of time it will take for all of our properties to return to normal operations;
• leisure travel may take longer to recover than expected, and we may see lower VOI sales or reductions in bookings, even after the risks associated with the pandemic
decrease to acceptable levels, due to changing behavior of individuals and decrease in willingness to travel and stay at resorts, timeshares and other lodging facilities or
reluctance to engage in discretionary spending or otherwise;
• whether the steps we have taken, and in the future may continue to take, to reduce our operating costs and improve operating efficiencies, including our ongoing
operating cost reductions implemented in 2020, may negatively impact our ability to attract and retain associates, the image of our brands and market share, sales of
VOIs, and our near-term and long-term financial results;
• our virtual tours and tele sales activities increased since the start of the pandemic and may not be as successful as we expect during the continuance of the pandemic or
thereafter, and our VOI sales can be expected to be negatively impacted until in-person tours return to normal levels;
• average number of exchange members in our Travel and Membership segment is down as a result of the pandemic, and we expect this to continue into 2022;
• we have elected not to reopen certain sales offices which were closed as a result of the pandemic, which may adversely impact VOI sales and exchange memberships;
• the U.S. has experienced significant labor shortages, which has impacted most industries including the leisure travel industry and our business;
• unemployment rates increased sharply in 2020 to record high levels as a result of the COVID-19 pandemic and, although as of December 31, 2021, unemployment rates
had recovered to near pre-pandemic levels, volatility in unemployment may continue to impact consumer confidence and leisure travel generally, and negatively impact
our financial condition and results of operations;
• owner defaults, delinquencies and payment delays may increase if the U.S. and global economies and consumer confidence do not rebound to pre-pandemic levels or
remain volatile;
• there is no assurance that, post-pandemic, owner upgrades will return to levels which existed pre-pandemic;
• our urban resort locations may be slower to recover to pre-pandemic levels than resorts in other locations;
• potential cases of infection and transmission at our resorts despite the implementation of our safety measure efforts, which would be disruptive and may lead to exposure
to assertions of liability; and
• other actions we have taken or may take, or decisions we have made or may make, as a consequence of the COVID-19 pandemic that may result in investigations, legal
claims (regardless of merit) or litigation against us.
Each of these uncertainties, risks and events associated with COVID-19 may cause a significantly negative impact on our future business and financial results, and we are
unable to predict the full extent or nature of these impacts at this time. While we have made and continue to make efforts to mitigate the impacts of COVID-19, there can be no
assurance that these efforts will be successful, and as a result, our future business, financial condition and results of operations may be significantly negatively impacted. The
volatile conditions stemming from COVID-19, as well as reactions to future pandemics or resurgences of COVID-19, could also precipitate or aggravate the other risk factors
that we identify in this Item 1A, which in turn could significantly negatively affect our business, financial condition, liquidity, results of operations (including revenues and
profitability) and/or stock price. Further, COVID-19 may affect our operating and financial results in a manner that is not presently known to us or that we currently do not
consider to present material risks to our operations.
COVID-19 has impacted and may continue to impact our credit facilities and securitization facilities.
The effects of COVID-19 may negatively affect our ability to comply with existing covenants under our debt agreements, increase our cost of capital or make additional capital
more difficult to obtain or available only on terms less favorable to us, if at all. In response to the impact of COVID-19 on our business, on July 15, 2020, we entered into an
amendment to the credit agreement governing our revolving credit facility and term loan B (the “First Amendment”), which among other changes, provided financial covenant
flexibility and imposed certain restrictions during a relief period that commenced on July 15, 2020 and was scheduled to end on April 1, 2022 (the “Relief Period”). As a result
of improved business conditions, on October 22, 2021, we entered into a second amendment to our credit agreement (the “Second Amendment”), which among other changes
terminated the Relief Period early. See 16—Debt to the Consolidated Financial Statements for additional information. However, the continued impact of COVID-19 on our
industry and business may impact our ability to maintain compliance with
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our debt covenants in the future. If we fail to comply with our debt covenants, the lenders under our secured revolving credit facility and term loan B, subject to our right to
cure, would have the right to terminate and declare the outstanding loans to be immediately due and payable, and any such default could trigger a cross-default, acceleration or
other consequences under other indebtedness or financial instruments to which we are a party.
COVID-19 also temporarily impacted the asset-backed securities market in 2020, and thus impacted the cost of issuing asset-backed securities. As of December 31, 2021, we
had $698 million of availability under our asset-backed conduit facilities. Any disruption to the asset-backed securities market could negatively impact our ability to obtain
asset-backed financings or the terms of such financings. Our liquidity, as it relates to our vacation ownership contract receivables (“VOCRs”) securitization program, could be
adversely affected if we were to fail to renew or replace our conduit facilities on their expiration dates, or if a particular receivables pool were to fail to meet certain ratios,
which could occur in certain instances if the default rates or other credit metrics of the underlying VOCRs deteriorate as a result of the COVID-19 crisis or otherwise. Our
ability to sell securities backed by our VOCRs depends on the continued ability and willingness of capital market participants to invest in such securities, which may be
negatively affected by COVID-19 and its impact on economic conditions and the credit of our VOCRs pools.
We utilize surety bonds in our vacation ownership business for sales and development transactions in order to meet regulatory requirements of certain states. The availability,
terms and conditions and pricing of bonding capacity are dependent on, among other things, continued financial strength and stability of the insurance company affiliates
providing the bonding capacity, general availability of such capacity and our corporate credit rating. As a result of COVID-19, we could see a reduction in commitments from
our surety providers. Any such reduction in commitments or reduced availability of bonding capacity, or a negative change to the terms and conditions and pricing of the
bonding capacity, may negatively impact our vacation ownership business.
Following completion of the Spin-off, our success depends in part on our ongoing relationship with Wyndham Hotels.
In connection with the Spin-off, we entered into a number of agreements with Wyndham Hotels that govern the ongoing relationships between Wyndham Hotels and Travel +
Leisure Co. following the Spin-off. Our success depends, in part, on the maintenance of these ongoing relationships with Wyndham Hotels as well as Wyndham Hotels’
performance of its obligations under these agreements. If we are unable to maintain a good relationship with Wyndham Hotels, or if Wyndham Hotels does not perform its
obligations under these agreements, fails to protect the trademarks, trade names and intellectual property that we license from it or if these brands deteriorate or materially
change in an adverse manner, or the reputation of these brands declines, our brand may be negatively affected, our profitability and revenues could decrease and our growth
potential may be adversely affected. We also have successfully utilized and leveraged our relationship with Wyndham Hotels’ loyalty program and any cessation of or adverse
change in that loyalty program could be expected to materially adversely impact our business, growth strategy and financial results.
We are responsible for certain contingent and other corporate liabilities incurred prior to the Spin-off.
In accordance with the agreements we entered into with Wyndham Hotels in connection with the Spin-off, Wyndham Hotels assumed one-third and Travel + Leisure Co.
assumed two-thirds of certain contingent and other corporate liabilities of Wyndham Worldwide incurred prior to the Distribution, including liabilities of Wyndham Worldwide
related to certain terminated or divested businesses, certain general corporate matters, and any actions with respect to the separation plan. See Note 29—Transactions with
Former Parent and Former Subsidiaries to the Consolidated Financial Statements for a description of our obligations related to Wyndham Hotels.
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If Wyndham Hotels was to default on its obligations, we would be required to pay the amounts in default. Accordingly, we could under certain circumstances be obligated to
pay amounts in excess of our share of the assumed obligations related to such liabilities including associated costs.
Certain directors who serve on our Board also serve on the board of directors of and own common stock of Wyndham Hotels.
Certain directors who serve on our Board currently serve as directors of and own shares of common stock of Wyndham Hotels, which may create, or appear to create, conflicts
of interest, in particular when our or Wyndham Hotels’ management and directors face decisions that could have different implications for us and Wyndham Hotels, including
the resolution of any dispute regarding the terms of the agreements governing the Spin-off and the relationship between us and Wyndham Hotels or any other commercial
agreements entered into in the future between Travel + Leisure Co. and Wyndham Hotels.
If the Distribution, together with certain related transactions, were to fail to qualify as a reorganization for U.S. federal income tax purposes under Sections 368(a)(1)
(D) and 355 of the Code, then our shareholders, we and Wyndham Hotels might be required to pay substantial U.S. federal income taxes.
In conjunction with the Distribution, we received opinions of our Spin-off tax advisors to the effect that, subject to the assumptions and limitations described therein, the
Distribution, together with certain related transactions, will qualify as a reorganization for U.S. federal income tax purposes under Sections 368(a)(1)(D) and 355 of the Code in
which no gain or loss is recognized by us or our shareholders, except, in the case of our shareholders, for cash received in lieu of fractional shares. The opinions of our Spin-off
tax advisors were based on and relied on, among other things, certain assumptions as well as on the continuing accuracy of certain factual representations and statements that
we and Wyndham Hotels made to the Spin-off tax advisors and certain covenants that Travel + Leisure Co. and Wyndham Hotels entered into, including covenants contained in
the Tax Matters Agreement. If any of these representations or statements are or become inaccurate or incomplete, or if Travel + Leisure Co. or Wyndham Hotels breach any of
such covenants, the Distribution and such related transactions might not qualify for such tax treatment. The opinions of the Spin-off tax advisors are not binding on the IRS or a
court, and there can be no assurance that the IRS will not challenge the validity of the distribution and such related transactions as a reorganization for U.S. federal income tax
purposes under Sections 368(a)(1)(D) and 355 of the Code eligible for tax-free treatment, or that any such challenge ultimately will not prevail.
In addition, we received a private letter ruling from the IRS regarding certain U.S. federal income tax aspects of transactions related to the Spin-off (the “IRS Ruling”). Although
the IRS Ruling generally is binding on the IRS, the continued validity of the IRS Ruling will be based upon and subject to the continuing accuracy of factual statements and
representations made to the IRS by us. The IRS Ruling is limited to specified aspects of the Spin-off under Sections 355 and 361 of the Code and does not represent a
determination by the IRS that all of the requirements necessary to obtain tax-free treatment to holders of our common stock and to us have been satisfied.
If the Distribution does not qualify as a tax-free transaction for any reason, including as a result of a breach of a representation or covenant, we would recognize a substantial
gain attributable to Wyndham Hotels for U.S. federal income tax purposes. In such case, under U.S. Treasury regulations, each member of our consolidated group at the time of
the Spin-off (including the hotel business) would be jointly and severally liable for the entire resulting amount of any U.S. federal income tax liability. Additionally, if the
distribution of the common stock of Wyndham Hotels does not qualify as tax-free under Section 355 of the Code, our shareholders will be treated as having received a taxable
distribution equal to the value of the stock distributed, treated as a taxable dividend to the extent of our current and accumulated earnings and profits, and then would have a tax-
free basis recovery up to the amount of their tax basis in their shares, and then would have taxable gain from the sale or exchange of the shares to the extent of any excess.
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common stock; lower than expected earnings or revenues or outlook for such financial measures, changes in earnings or revenues estimates by us or by securities analysts or our
ability to meet those estimates; the operating and stock price performance of comparable companies; overall market fluctuations; and general economic conditions. Stock
markets in general have experienced volatility that has often been unrelated to the operating performance of a particular company. These broad market fluctuations may
adversely affect the trading price of our common stock.
Provisions in our certificate of incorporation and by-laws and under Delaware law may prevent or delay an acquisition of Travel + Leisure Co. which could impact
the trading price of our common stock.
Our certificate of incorporation and by-laws and Delaware law contain provisions that are intended to deter coercive takeover practices and inadequate takeover bids. These
provisions include that shareholders do not have the right to act by written consent, rules regarding how shareholders may present proposals or nominate directors for election at
shareholder meetings, the right of our Board to issue preferred stock without shareholder approval and limitations on the right of shareholders to remove directors. Delaware
law also imposes restrictions on mergers and other business combinations between us and any holder of 15% or more of our outstanding common stock. We believe these
provisions protect our shareholders from coercive or otherwise unfair takeover tactics by requiring potential acquirers to negotiate with our Board and by providing our Board
with more time to assess any acquisition proposal. These provisions are not intended to make us immune from takeovers. However, these provisions apply even if the offer may
be considered beneficial by some shareholders and could delay or prevent an acquisition that our Board determines is not in the best interests of our company and our
shareholders.
We cannot provide assurance that we will continue to pay dividends or purchase shares of our common stock under our share repurchase program.
There can be no assurance that we will have sufficient cash or surplus under Delaware law to be able to continue to pay dividends or purchase shares of our common stock
under our share repurchase program. This may result from extraordinary cash expenses, actual expenses exceeding contemplated costs, funding of capital expenditures,
increases in reserves or lack of available capital. Our Board may also suspend the payment of dividends or our share repurchase program if the Board deems such action to be in
the best interests of our shareholders. During 2020, in response to the unprecedented COVID-19 pandemic, our Board, acting prudently, reduced our dividend and suspended
our share repurchase program. While the Relief Period restrictions under our First Amendment on share repurchases and dividend payments was terminated by amendment on
October 22, 2021, we cannot assure that our Board may not need to consider limitations, reductions or other restrictions on share repurchases and dividends in the future in
response to continuing effects of the COVID-19 pandemic or otherwise.
ITEM 2. PROPERTIES
Travel + Leisure Co. Corporate
Our corporate headquarters is located in a leased office at 6277 Sea Harbor Drive in Orlando, Florida, for which the lease expires in 2025.
Vacation Ownership
Our Vacation Ownership business has its main corporate operations in Orlando, Florida, pursuant to several leases which begin to expire in 2025. Our Vacation Ownership
business also has leased space in; Las Vegas, Nevada; the Philippines; Australia; and Singapore, with various expiration dates between 2022 and 2056. Our Vacation Ownership
business leases space for administrative functions in Las Vegas, Nevada, that expires in 2028. In addition, our Vacation Ownership business utilizes 145 marketing and sales
offices with 115 locations in the U.S. and the remaining locations in Australia, the Caribbean, Thailand, Mexico, Fiji, New Zealand, Indonesia, China, and the Philippines. Of
these 145 marketing and sales offices, 66 are pursuant to leases with various expiration dates between 2022 and 2056. All leases that are due to expire in 2022 are presently
under review related to our ongoing requirements.
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PART II
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY
SECURITIES
Market Price of Common Stock
Our common stock is listed on the New York Stock Exchange under the symbol “TNL.” As of January 31, 2022, the number of stockholders of record was 4,378. The equity
plan compensation information called for by Item 201(d) of Regulation S-K is set forth in Part III, Item 12 of this Annual Report on Form 10-K under the heading “Equity
Compensation Plan Information as of December 31, 2021.”
(a) Includes 24,519 shares purchased for which the trade date occurred in December 2021 and settled in January 2022.
(b) On August 20, 2007, our Board of Directors (“Board”) authorized the repurchase of our common stock (the “Share Repurchase Program”). Under the Share Repurchase Program, we are authorized to
repurchase shares through open market purchases, privately-negotiated transactions, or otherwise in accordance with applicable federal securities laws, including through Rule 10b5-1 trading plans and
under Rule 10b-18 of the Exchange Act. The Share Repurchase Program has no time limit and may be suspended or discontinued completely at any time. The Board has since increased the capacity of the
Share Repurchase Program eight times, most recently on October 23, 2017, by $1.0 billion, bringing the total authorization under the program to $6.0 billion. Proceeds received from stock option exercises
have increased the repurchase capacity by $81 million since the inception of this program. Under our current and prior stock repurchase plans, the total authorization is $6.8 billion. See the “Share
Repurchase Program” section included in Item 7 of this Annual Report on Form 10-K for further information on the Share Repurchase Program.
For a description of limitations on the payment of our dividends, see the “Dividends” section included in Item 7 of this Annual Report on Form 10-K.
The following Stock Performance Graph compares the cumulative total stockholder return of our common stock against the cumulative total returns of the Standard & Poor’s
Rating Services (“S&P”) Midcap 400 index and the S&P Hotels, Resorts & Cruise Lines index for the period from December 31, 2016, to December 31, 2021. The graph
assumes that $100 was invested on December 31, 2016, and all dividends and other distributions were reinvested.
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(a) $100 invested on December 31, 2016, in stock or index, including reinvestment of dividends.
Cumulative Total Return
Fiscal year ending December 31: 2016 2017 2018 2019 2020 2021
The stock price performance included in this graph is not necessarily indicative of future stock price performance.
ITEM 6. [Reserved]
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ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
BUSINESS AND OVERVIEW
We are a global provider of hospitality services and travel products and operate our business in the following two segments:
• Vacation Ownership — develops, markets and sells vacation ownership interests (“VOIs”) to individual consumers, provides consumer financing in connection with
the sale of VOIs, and provides property management services at resorts.
• Travel and Membership — operates a variety of travel businesses, including three vacation exchange brands, a home exchange network, travel technology platforms,
travel memberships, and direct-to-consumer rentals.
In connection with the Travel + Leisure brand acquisition we updated the names and composition of our reportable segments to better align with how they are managed. We
created the Travel + Leisure Group which falls under the Travel and Membership segment along with the Panorama business line. With the formation of the Travel + Leisure
Group, we decided that the operations of our Extra Holidays business, which focuses on direct-to-consumer bookings, better aligns with the operations of this new business line
and therefore transitioned the management of our Extra Holidays business to the Travel and Membership segment. As such, we reclassified the results of our Extra Holidays
business, which were previously reported within the Vacation Ownership segment, into the Travel and Membership segment.
Our response to COVID-19 initially focused on the health and safety of our owners, members, guests, and employees when we closed the majority of our resorts and sales
centers in early 2020. As a result, we significantly reduced our workforce and furloughed thousands of employees at that time. As of December 31, 2021, we had reopened all
of the resorts and sales offices in North America that we expect to reopen. The remaining closed resorts and sales offices that we intend to reopen are located in the South
Pacific and are expected to reopen in 2022, contingent upon the lifting of government imposed travel restrictions. As a result of reopening substantially all of our resorts, the
majority of furloughed employees have returned to work.
Given the significant impacts of COVID-19 on our business, our revenues have been negatively impacted. While revenues are continuing to recover, not all product and service
lines have yet reached pre-pandemic levels, and we believe that COVID-19 will continue to have an adverse effect on our financial condition and results of operations in the
near term. Despite some volatility with recent spikes in COVID-19 case-counts as a result of variants, in general, we are seeing a broad increase in consumer confidence as well
as a reduction in travel restrictions. These factors combined with progress in the roll-out of vaccinations have continued to help travel sentiment improve. Assuming travel
sentiment continues to improve, we expect increases in both VOI sales and new owner mix in 2022. We also expect an increase in the percentage of financed VOI sales, which
would impact our allowance for loan losses.
During the year ended December 31, 2021, we reversed $61 million of COVID-19 charges, compared to $385 million of charges incurred in 2020. The $61 million of net
reversals during 2021 included the release of $91 million of the COVID-19 related allowance for loan losses. See Note 26—COVID-19 Related Items to the Consolidated
Financial Statements for additional details on the impact COVID-19 had on our business.
Included in the $385 million of COVID-19 related charges for the year ended December 31, 2020, was a $225 million COVID-19 related loan loss provision recorded during
the first quarter as a result of our evaluation of the impact of COVID-19
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on our owners’ ability to repay their vacation ownership contract receivables (“VOCRs”). As we began to see an improvement in net new defaults and lower than expected
unemployment rates, we reduced this provision by $20 million in the fourth quarter of 2020.
Since the time the COVID-19 related allowance was established in March 2020, we have reversed $111 million of the initial $225 million provision. After considering write-
offs and the allowance for remaining likely defaults associated with loans that were granted payment deferrals, we have no COVID-19 related allowances as of December 31,
2021.
As a precautionary measure to enhance liquidity during the pandemic, in the first quarter of 2020, we drew down our $1.0 billion revolving credit facility and suspended share
repurchase activity. In the third quarter of 2020, we amended the credit agreement governing our revolving credit facility and term loan B (“First Amendment”), which provided
financial covenant flexibility during the relief period that commenced on July 15, 2020 and was scheduled to end on April 1, 2022 (the “Relief Period”). During the Relief
Period we were prohibited from using cash for share repurchases but maintained our ability to pay dividends and make investments in our business. During 2021 we repaid the
$1.0 billion revolving credit facility, the $250 million 5.625% secured notes due March 2021, and the $650 million 4.25% secured notes due March 2022. On October 22, 2021,
we renewed the credit agreement governing our revolving credit facility and term loan B (“Second Amendment”), which terminated the Relief Period, established new
thresholds for our financial covenant ratios and eliminated the restrictions regarding share repurchases, dividends, and acquisitions established by the First Amendment. In
connection with entering the Second Amendment, we resumed share repurchases during the fourth quarter of 2021.
As part of our reopening strategy, we focused on higher margin owner business by leveraging our owner upgrade pipeline. Prior to the pandemic, just under 40% of our sales
transactions were to lower margin new owners as compared to 28% during 2021.
We also raised our credit standards and directed our marketing efforts towards higher Fair Isaac Corporation (“FICO”) scores, which we expect will continue to strengthen our
receivables portfolio going forward. Additionally, we closed certain unprofitable marketing and sales locations and shifted marketing channels and resources to our most
productive channels. All of these changes were designed to result in higher volume per guest (“VPG”), which is a measure of sales efficiency and is strongly correlated to
profitability.
For certain of the events, uncertainties, trends, and risks associated with the impact of the COVID-19 pandemic on our future results and financial condition, see R
“ isks Related
to the COVID-19 Pandemic” included in Part I, Item 1A of this Annual Report filed on Form 10-K.
SEGMENT OVERVIEW
Vacation Ownership
We develop, market, and sell VOIs to individual consumers, provide consumer financing in connection with the sale of VOIs, and provide property management services at
resorts. Our sales of VOIs are either cash sales or developer-financed sales. Developer-financed sales are typically collateralized by the underlying VOI. Revenue is recognized
on VOI sales upon transfer of control, which is defined as the point in time when a binding sales contract has been executed, the financing contract has been executed for the
remaining transaction price, the statutory rescission period has expired, and the transaction price has been deemed to be collectible.
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For developer-financed sales, we reduce the VOI sales transaction price by an estimate of uncollectible consideration at the time of the sale. Our estimates of uncollectible
amounts are based largely on the results of our static pool analysis which relies on historical payment data by customer class.
In connection with entering into a VOI sale, we may provide our customers with certain non-cash incentives, such as credits for future stays at our resorts. For those VOI sales,
we bifurcate the sale and allocate the sales price between the VOI sale and the non-cash incentive. Non-cash incentives generally have expiration periods of 18 months or less
and are recognized at a point in time upon transfer of control.
We provide day-to-day property management services including oversight of housekeeping services, maintenance, and certain accounting and administrative services for
property owners’ associations and clubs. These services may also include reservation and resort renovation activities. Such agreements are generally for terms of one year or
less, and are renewed automatically on an annual basis. Our management agreements contain cancellation clauses, which allow for either party to cancel the agreement, by
either a majority board vote or a majority vote of non-developer interests. We receive fees for such property management services which are collected monthly in advance and
are based upon total costs to operate such resorts (or as services are provided in the case of resort renovation activities). Fees for property management services typically
approximate 10% of budgeted operating expenses. We are entitled to consideration for reimbursement of costs incurred on behalf of the property owners’ association in
providing the management services (“reimbursable revenue”). These reimbursable costs principally relate to the payroll costs for management of the associations, club and
resort properties where we are the employer and are reflected as a component of Operating expenses on the Consolidated Statements of Income/(Loss). We reduce our
management fees for amounts paid to the property owners’ association that reflect maintenance fees for VOIs for which we retain ownership, as we have concluded that such
payments are consideration payable to a customer.
Property management fee revenues are recognized when the services are performed and are recorded as a component of Service and membership fees on the Consolidated
Statements of Income/(Loss). Property management revenues, which are comprised of management fee revenue and reimbursable revenue, for the years ended December 31,
were (in millions) (a):
2021 2020 2019
Management fee revenue $ 358 $ 331 $ 365
Reimbursable revenues 313 252 307
Property management revenues $ 671 $ 583 $ 672
(a) Reflects the impact of reclassifying the Extra Holidays business line from the Vacation Ownership segment to Travel and Membership.
One of the associations that we manage paid our Travel and Membership segment $30 million for exchange services during 2021, $27 million during 2020, and $29 million
during 2019.
Within our Vacation Ownership segment, we measure operating performance using the following key operating statistics: (i) gross VOI sales including Fee-for-Service sales
before the effect of loan loss provisions, (ii) tours, which represents the number of tours taken by guests in our efforts to sell VOIs, and (iii) VPG, which represents revenue per
guest and is calculated by dividing the gross VOI sales (excluding tele-sales upgrades, which are non-tour upgrade sales) by the number of tours.
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As a provider of vacation exchange services, we enter into affiliation agreements with developers of vacation ownership properties to allow owners of VOIs to trade their
intervals for intervals at other properties affiliated with our vacation exchange network and, for some members, for other leisure-related services and products.
Our vacation exchange business also derives revenues from programs with affiliated resorts, club servicing, and loyalty programs; and additional exchange-related products that
provide members with the ability to protect trading power or points, extend the life of deposits, and combine two or more deposits for the opportunity to exchange into intervals
with higher trading power. Other vacation exchange-related product fees are deferred and recognized as revenue upon the occurrence of a future exchange, event, or other
related transaction.
We earn revenue from our RCI Elite Rewards co–branded credit card program, which is primarily generated by cardholder spending and the enrollment of new cardholders.
The advance payments received under the program are recognized as a contract liability until our performance obligations have been satisfied. The primary performance
obligation for the program relates to brand performance services. Total contract consideration is estimated and recognized on a straight-line basis over the contract term.
Prior to the sale of our vacation rental businesses, our vacation rental brands derived revenue from fees associated with the rental of vacation properties we managed and
marketed on behalf of independent owners. We remitted the rental fee received from the renter to the independent owner, net of our agreed-upon fee. The related revenue from
such fees, net of expected refunds, was recognized over the renter’s stay. Our vacation rental brands also derived revenues from additional services delivered to independent
owners, vacation rental guests, and property owners’ associations which were generally recognized when the service was delivered.
Within our Travel and Membership segment, we measure operating performance using the following key operating statistics: (i) average number of exchange members, which
represents paid members in our vacation exchange programs who are considered to be in good standings, (ii) transactions, which represents the number of vacation bookings
recognized as revenue during the period, net of cancellations, provided in two categories; Exchange, which is primarily RCI, and non-Exchange, and (iii) revenue per
transaction, which represents transactional revenue divided by transactions, provided in two categories; Exchange, which is primarily RCI, and non-Exchange.
Other Items
We record property management services revenues and RCI Elite Rewards revenues for our Vacation Ownership and Travel and Membership segments in accordance with the
guidance for reporting revenues gross as a principal versus net as an agent, which requires that these revenues be recorded on a gross basis.
Discussed below are our consolidated results of operations and the results of operations for each of our reportable segments. These reportable segments represent our operating
segments for which discrete financial information is available and which are utilized on a regular basis by our chief operating decision maker to assess performance and to
allocate resources. In identifying the reportable segments, we also consider the nature of services provided by our operating segments. Management uses net revenues and
Adjusted EBITDA to assess the performance of the reportable segments. We define Adjusted EBITDA as Net income/(loss) from continuing operations before Depreciation and
amortization, Interest expense (excluding Consumer financing interest), early extinguishment of debt, Interest income (excluding Consumer financing revenues) and income
taxes. Adjusted EBITDA also excludes stock-based compensation costs, separation and restructuring costs, legacy items, transaction costs for acquisitions and divestitures,
impairments, gains and losses on sale/disposition of business, and items that meet the conditions of unusual and/or infrequent. Legacy items include the resolution of and
adjustments to certain contingent assets and liabilities related to acquisitions of continuing businesses and dispositions, including the separation of Wyndham Hotels, Inc.
(“Wyndham Hotels”) and Cendant, and the sale of the vacation rentals businesses. We believe that Adjusted EBITDA is a useful measure of performance for our segments
which, when considered with generally accepted accounting principles in the U.S. (“GAAP”) measures, gives a more complete understanding of our operating performance. Our
presentation of Adjusted EBITDA may not be comparable to similarly-titled measures used by other companies.
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OPERATING STATISTICS
The table below presents our operating statistics for the years ended December 31, 2021 and 2020. These operating statistics are the drivers of our revenues and therefore
provide an enhanced understanding of our businesses. Refer to the Results of Operations section for a discussion on how these operating statistics affected our business for the
periods presented.
Year Ended December 31,
2021 2020 % Change (h)
Vacation Ownership
Gross VOI sales (in millions) (a) (i) $ 1,491 $ 967 54.1
Tours (in 000s) (b) 451 333 35.7
Volume Per Guest (“VPG”) (c) $ 3,143 $ 2,486 26.4
Travel and Membership (d)
Transactions (in 000s) (e)
Exchange 1,182 762 55.0
Non-exchange 778 458 69.8
Total transactions 1,960 1,220 60.6
Revenue per transaction(f)
Exchange $ 322 $ 324 (0.6)
Non-exchange $ 205 $ 148 38.0
Total revenue per transaction $ 275 $ 258 6.8
Average number of exchange members (in 000s) (g) 3,721 3,749 (0.7)
(a) Represents total sales of VOIs, including sales under the Fee-for-Service program before the effect of loan loss provisions. We believe that Gross VOI sales provide an enhanced understanding of the
performance of our vacation ownership business because it directly measures the sales volume of this business during a given reporting period.
(b) Represents the number of tours taken by guests in our efforts to sell VOIs.
(c) VPG is calculated by dividing Gross VOI sales (excluding tele-sales upgrades, which are non-tour upgrade sales) by the number of tours. We believe that VPG provides an enhanced understanding of the
performance of our vacation ownership business because it directly measures the efficiency of this business’ tour selling efforts during a given reporting period.
(d) Includes the impact from acquisitions from the acquisition dates forward
(e) Represents the number of vacation bookings recognized as revenue during the period, net of cancellations.
(f) Represents transactional revenue divided by transactions.
(g) Represents paid members in our vacation exchange programs who are considered to be in good standing.
(h) Percentage of change may not calculate due to rounding.
(i) The following table provides a reconciliation of Vacation ownership interest sales, net to Gross VOI sales for the years ended December 31, (in millions):
2021 2020
Vacation ownership interest sales, net $ 1,176 $ 505
Loan loss provision 129 415
Gross VOI sales, net of Fee-for-Service sales 1,305 920
Fee-for-Service sales (1) 186 47
Gross VOI sales $ 1,491 $ 967
(1) Represents total sales of VOIs through our Fee-for-Service programs where inventory is sold through our sales and marketing channels for a commission. Fee-for-Service commission revenues were
$101 million and $22 million for the years ended December 31, 2021 and 2020. These commissions are reported within Service and membership fees on the Consolidated Statements of
Income/(Loss).
The closures of our resorts and suspension of our sales and marketing operations in response to COVID-19 in 2020 resulted in lower tours which negatively impacted gross VOI
sales at our Vacation Ownership segment. In our Travel and Membership segment, affiliate resort closures and regional travel restrictions contributed to decreased bookings and
increased cancellations, which resulted in lower transactions and revenue per transaction during 2020. In 2021, we experienced significant improvements in VOI sales, tours,
VPG, the number of Travel and Membership transactions, and revenue per transaction; however, not all product and service lines have yet returned to pre-pandemic levels. We
expect the impact of COVID-19 on our operating statistics to continue into 2022; however we do not expect to incur the same level of COVID-19 impact on our revenues or the
level of COVID-19 expenses that we did in 2020.
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RESULTS OF OPERATIONS
Our consolidated results for the years ended December 31, 2021, versus December 31, 2020, are as follows (in millions):
Year Ended December 31,
Favorable/
2021 2020 (Unfavorable)
Net revenues $ 3,134 $ 2,160 $ 974
Expenses 2,516 2,265 (251)
Operating income/(loss) 618 (105) 723
Interest expense 198 192 (6)
Interest (income) (3) (7) (4)
Other (income), net (6) (14) (8)
Income/(loss) before income taxes 429 (276) 705
Provision/(benefit) for income taxes 116 (23) (139)
Net income/(loss) from continuing operations 313 (253) 566
Loss on disposal of discontinued business, net of income taxes (5) (2) (3)
Net income/(loss) attributable to Travel + Leisure Co. shareholders $ 308 $ (255) $ 563
During 2020 we evaluated the potential impact of COVID-19 on our owners’ ability to repay their contract receivable and as a result of current and anticipated unemployment
rates at that time, we recorded a $205 million COVID-19 related provision, which negatively impacted revenues, and a corresponding $48 million benefit to Cost of vacation
ownership interests, representing estimated recoveries related to this provision. These adjustments negatively impacted prior year Adjusted EBITDA by $157 million. During
2021 we analyzed the adequacy of the COVID-19 related allowance consistent with past methodology, resulting in a $91 million release, which positively impacted revenues,
and a corresponding $33 million increase in Cost of vacation ownership interests, representing the associated reduction in estimated recoveries. The net positive impact of the
COVID-19 related allowance release on Adjusted EBITDA was $58 million for the year ended December 31, 2021.
Net revenues increased $974 million during 2021 compared with 2020. This increase was favorably impacted by foreign currency of $11 million (0.5%). Excluding the impacts
of foreign currency and the COVID-19 related provision adjustments discussed above, the increase in net revenues was primarily the result of:
• $475 million of increased revenues at our Vacation Ownership segment primarily due to an increase in gross VOI sales, higher property management and commission
revenues as a result of the ongoing recovery of our operations from the impact of COVID-19; partially offset by a decrease in consumer financing revenues due to a lower
average portfolio balance; and
• $196 million increased revenues at our Travel and Membership segment driven by higher transaction revenues as we continue to recover from the impacts of COVID-19,
partially offset by a decrease in subscription revenues driven by lower new owner sales in the timeshare industry.
Expenses increased $251 million during 2021 compared with 2020. This increase was unfavorably impacted by foreign currency of $8 million (0.4%). Excluding the impacts of
foreign currency, and the Cost of vacation ownership interest related to the COVID-19 provision adjustments discussed above the increase in expenses was the result of:
• $97 million increase in cost of sales and other operating costs in support of higher Travel and Membership revenues;
• $73 million increase in the cost of VOIs sold primarily due to higher gross VOI sales;
• $66 million increase in property management expenses due to higher management fees and reimbursable expenses;
• $52 million increase in commission expense as a result of higher Fee-for-Service VOI sales;
• $51 million increase in sales and commission expenses at the Vacation Ownership segment primarily due to higher gross VOI sales;
• $36 million increase in general and administrative expenses primarily due to higher employee-related costs;
• $34 million increase in marketing costs in support of increased revenue; and
• $16 million increase in maintenance fees on unsold inventory.
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Other income, net of other expense decreased $8 million during 2021 compared with 2020, primarily due to lower business interruption recoveries in 2021 and value added tax
provision releases; partially offset by an unrealized gain from our equity stake in Vacasa, LLC (“Vacasa”) in 2021 and an unfavorable tax settlement in 2020.
Interest expense increased $6 million during 2021 compared with 2020 primarily due to a higher average outstanding balance in 2021.
Our effective tax rates were 27.0% and 8.3% for the years ended December 31, 2021 and 2020. Our effective tax rate in 2020 was significantly impacted by COVID-19, leading
to a mix of earnings in higher tax rate jurisdictions and losses in lower tax rate jurisdictions that reduced our overall effective tax rate.
Loss on disposal of discontinued business, net of income taxes was $5 million during 2021 resulting from entering into a settlement agreement for post-closing adjustment
claims related to the sale of the European vacation rentals business, contingent upon regulatory approval; and $2 million during 2020 resulting from a tax audit related to the
European vacation rentals business. These losses were net of Wyndham Hotels’ one-third share.
As a result of these items, Net income attributable to Travel + Leisure Co. shareholders was $308 million in 2021 as compared with a Net loss attributable to Travel + Leisure
Co. shareholders of $255 million in 2020.
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Following is a discussion of the 2021 results of each of our segments compared to 2020 (in millions):
Year Ended December 31,
Net revenues 2021 2020
Vacation Ownership $ 2,403 $ 1,625
Travel and Membership 752 552
Total reportable segments 3,155 2,177
Corporate and other (a) (21) (17)
Total Company $ 3,134 $ 2,160
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Vacation Ownership
Net revenues increased $778 million and Adjusted EBITDA increased $437 million during 2021 compared with 2020. The net revenue increase was favorably impacted by
foreign currency of $7 million (0.4%) and the Adjusted EBITDA increase was favorably impacted by foreign currency of $2 million (1.7%).
The net revenue increase excluding the impact of foreign currency was primarily driven by:
• $382 million increase in gross VOI sales, net of Fee-for-Service sales, due to the ongoing recovery of our operations from the impact of COVID-19;
• $286 million decrease in our provision for loan losses primarily due to the COVID-19 related allowance adjustments ($205 million provision recorded during 2020 and
$91 million release during 2021);
• $85 million increase in property management revenues primarily due to higher management fees and reimbursable revenues; and
• $78 million increase in commission revenues as a result of higher Fee-for-Service VOI sales.
These increases were partially offset by a $63 million decrease in consumer financing revenues primarily due to a lower average portfolio balance.
In addition to the drivers above, Adjusted EBITDA excluding the impact of foreign currency was further impacted by:
• $154 million increase in the cost of VOIs sold primarily due to higher gross VOI sales, the absence of a $48 million benefit recorded in 2020 representing estimated
recoveries related to the COVID-19 related provision, and a $33 million reduction in estimated recoveries related to the release of our COVID-19 related allowance
during 2021;
• $66 million increase in property management expenses primarily due to higher management fees and reimbursable expenses;
• $52 million increase in commission expense as a result of higher Fee-for-Service VOI sales;
• $51 million increase in sales and commission expenses due to higher gross VOI sales;
• $22 million increase in marketing costs in support of increased revenue;
• $17 million increase in general and administrative expenses primarily due to higher employee-related costs; and
• $16 million increase in maintenance fees on unsold inventory.
These increased expenses were partially offset by:
• $30 million decrease in COVID-19 related costs associated with workforce reductions; and
• $20 million decrease in consumer financing interest expense primarily due to a lower average non-recourse debt balance.
Increases in net revenues excluding the impact of foreign currency were primarily driven by:
• $202 million increase in transaction revenue driven by a 61% increase in transactions and a 7% increase in revenue per transaction; partially offset by
• $6 million decrease in subscription revenue due to a 1% decrease in average number of exchange members driven by lower new owner sales in the timeshare industry.
In addition to the revenue changes explained above, Adjusted EBITDA excluding the impact of foreign currency was further impacted by the following operational costs in
support of increased revenues:
• $86 million increase in cost of sales;
• $12 million increase in marketing expense; and
• $11 million increase in operational expenses.
These increased expenses were partially offset by a $3 million decrease in general and administrative expenses resulting from staff reductions and cost savings initiatives
implemented after the first quarter of 2020.
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For a comparative review of our consolidated results of operations and the results of operations of our reportable segments for the fiscal years ended December 31, 2020 and
2019, refer to Part II, Item 7 of our Annual Report on Form 10-K filed with the SEC on February 24, 2021.
DISCONTINUED OPERATIONS
We recognized a loss on disposal of discontinued business, net of income taxes of $5 million during 2021 resulting from entering into a settlement agreement regarding post-
closing adjustment claims related to the sale of the European vacation rentals business, contingent upon regulatory approval. See Note 29—Transactions with Former Parent
and Former Subsidiaries to the Consolidated Financial Statements for additional information. During 2020, we recognized a $2 million loss on disposal of discontinued
business, net of income taxes resulting from a tax audit related to the European vacation rentals business. During 2019, we recognized an additional $18 million gain on the sale
of our European vacation rentals business, related to $12 million of tax benefits associated with additional foreign tax credit utilization and lower than anticipated state income
taxes, as well as $6 million in returned escrow deposits associated with expired guarantees.
RESTRUCTURING PLANS
During 2020, we recorded $37 million of charges related to restructuring initiatives, $36 million of which were COVID-19 related. Due to the impact of COVID-19, we
decided in the second quarter of 2020 to abandon the remaining portion of our administrative offices in New Jersey. We were also notified in the second quarter of 2020 that
Wyndham Hotels exercised its early termination rights under the sublease agreement. As a result, we recorded $22 million of restructuring charges associated with non-lease
components of the office space and $24 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures and equipment at our Travel
and Membership segment. We also recognized $12 million of lease-related charges due to the renegotiation of an agreement and $2 million of facility-related restructuring
charges associated with closed sales centers at our Vacation Ownership segment. We additionally recognized $1 million in employee-related expenses associated with the
consolidation of a shared service center within our Travel and Membership segment. We reduced the 2020 restructuring liability by $5 million and $12 million of cash payments
during 2021 and 2020. During 2021 we also reversed $1 million of expense related to the reimbursement of prepaid licensing fees that were previously written-off, and increased
the liability by $3 million of cash reimbursements at our Vacation Ownership segment. The remaining 2020 restructuring liability of $22 million is expected to be paid by the
end of 2029.
During 2019, we recorded $5 million of charges related to restructuring initiatives, most of which are personnel-related resulting from a reduction of approximately 100
employees. This action was primarily focused on enhancing organizational efficiency and rationalizing operations. The charges consisted of (i) $2 million at our Vacation
Ownership segment, (ii) $2 million at our Travel and Membership segment, and (iii) $1 million at our corporate operations. During 2020, we incurred an additional $1 million
of restructuring expenses at both our Travel and Membership segment and our corporate operations. We reduced the restructuring liability by less than $1 million, $5 million,
and $1 million of cash payments during 2021, 2020, and 2019. As of December 31, 2021 the 2019 restructuring liability has been paid off.
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FINANCIAL CONDITION
December 31, December 31,
(In millions) 2021 2020 Change
Total assets $ 6,588 $ 7,613 $ (1,025)
Total liabilities 7,382 8,581 (1,199)
Total deficit (794) (968) 174
Total assets decreased $1.03 billion from December 31, 2020 to December 31, 2021, due to:
• $827 million decrease in Cash and cash equivalents primarily due to net debt repayments, including the revolving credit facility, notes, and non-recourse debt; dividend
payments; property and equipment additions; payments associated with the acquisition of the Travel + Leisure brand; and treasury share repurchases; partially offset by net
cash provided by operating activities.
• $173 million decrease in Vacation ownership contract receivables, net, driven by principal collections and allowance for loan losses, partially offset by net VOI originations;
• $131 million decrease in Inventory driven by VOI sales and lower estimated VOI recoveries, partially offset by purchases; and
• $48 million decrease in Other assets primarily due to the receipt of employee retention credits earned in connection with the CARES Act in 2020, as well as decreases in tax
receivables, right-of-use assets, and deferred costs, partially offset by an increase in marketable securities.
These decreases were partially offset by an $88 million increase in Other intangibles, net primarily related to the acquisition of the Travel + Leisure brand from Meredith; a $23
million increase in Prepaid expenses; and a $23 million increase in Property and equipment, net.
Total liabilities decreased $1.2 billion from December 31, 2020 to December 31, 2021, due to:
• $65 million decrease in Deferred income due to increased usage of deferred VOI trial packages, VOI incentives, and subscription revenue as a result of owners and members
returning to vacation as COVID-19 travel restrictions lifted;
• $300 million decrease in Non-recourse vacation ownership debt primarily due to net repayments;
• $805 million decrease in Debt due to net repayments of the revolving credit facility, early payoff of the $650 million notes due March 2022, and the repayment of the $250
million notes due March 2021; partially offset by the issuance of $650 million notes due December 2029; and
• $39 million decrease in Deferred income taxes due to installment sales partially offset by the allowance for bad debt.
Total deficit decreased $174 million from December 31, 2020 to December 31, 2021, due to $308 million of Net income attributable to Travel + Leisure Co. shareholders; and
$32 million due to changes in stock based compensation; partially offset by $111 million of dividends; $32 million of unfavorable currency translation adjustments driven by
fluctuations in the exchange rates, primarily of the Australian dollar, the Danish krone, and the Euro; and $26 million of share repurchases.
On July 15, 2020, we entered into the First Amendment governing our revolving credit facility and term loan B. The First Amendment established a Relief Period with respect to
our secured revolving credit facility, which commenced on July 15,
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2020, and was scheduled to end on April 1, 2022. Among other changes, the First Amendment added a new minimum liquidity covenant, tested quarterly until the end of the
Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the effective date of the First Amendment and on or prior to the last day of the
relevant fiscal quarter. On October 22, 2021, we entered into the Second Amendment governing our revolving credit facility and term loan B which resulted in the termination
of this Relief Period and extended the commitment period for the revolving credit facility from May 2023 to October 2026.
The revolving credit facility and term loan B are subject to covenants including the maintenance of specific financial ratios as defined in the credit agreement. The financial
ratio covenants consist of a minimum interest coverage ratio and a maximum first lien leverage ratio. The interest coverage ratio is calculated by dividing consolidated EBITDA
(as defined in the credit agreement) by consolidated interest expense (as defined in the credit agreement), both as measured on a trailing 12-month basis preceding the
measurement date. The first lien leverage ratio is calculated by dividing consolidated first lien debt (as defined in the credit agreement) as of the measurement date by
consolidated EBITDA (as defined in the credit agreement) as measured on a trailing 12-month basis preceding the measurement date. The Second Amendment stipulates a first
lien leverage ratio financial covenant not to exceed 4.75 to 1.0 commencing with the December 31, 2021 period through June 30, 2022, after which time it will return to 4.25 to
1.0, the level in existence prior to the effective date of the First Amendment. It also reestablished the interest coverage ratio (as defined in the credit agreement) of no less than
2.5 to 1.0, the level existing prior to the effective date of the First Amendment. Additionally, the Second Amendment reestablished the annual interest rate in existence prior to
the effective date of the First Amendment which is equal to, at our option, either a base rate plus a margin ranging from 0.75% to 1.25% or the London Interbank Offered Rate
(“LIBOR”) plus a margin ranging from 1.75% to 2.25%, in either case based upon our first lien leverage ratio. The Second Amendment also includes customary LIBOR
replacement language providing for alternative interest rate option upon the cessation of LIBOR publication.
As of December 31, 2021, our first lien leverage ratio was 3.99 to 1.0 and our interest coverage ratio was 4.00 to 1.0. These ratios do not include interest expense or
indebtedness related to any qualified securitization financing (as defined in the credit agreement). As of December 31, 2021, we were in compliance with the financial covenants
described above.
During 2021, we repaid our $250 million 5.625% secured notes due March 2021 and our $650 million 4.25% secured notes due March 2022. As of December 31, 2021, we had
$3.37 billion outstanding of secured notes and Term Loan B, with maturities ranging from 2023 to 2030.
We closed on securitization financings of $850 million in 2021 and $900 million in 2020. These transactions positively impacted our liquidity and reinforce our expectation that
we will maintain adequate liquidity for the next year and beyond.
Our liquidity position may be negatively affected by unfavorable conditions in the capital markets in which we operate or if our VOCR portfolios do not meet specified portfolio
credit parameters. Our liquidity, as it relates to our VOCR securitization program, could be adversely affected if we were to fail to renew or replace our conduit facilities on their
expiration dates, or if a particular receivables pool were to fail to meet certain ratios, which could occur in certain instances if the default rates or other credit metrics of the
underlying VOCRs deteriorate. Our ability to sell securities backed by our VOCRs depends on the continued ability and willingness of capital market participants to invest in
such securities.
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Each of our non-recourse, securitized term notes, and the bank conduit facilities contain various triggers relating to the performance of the applicable loan pools. If the VOCR
pool that collateralizes one of our securitization notes fails to perform within the parameters established by the contractual triggers (such as higher default or delinquency rates),
there are provisions pursuant to which the cash flows for that pool will be maintained in the securitization as extra collateral for the note holders or applied to accelerate the
repayment of outstanding principal to the note holders. As of December 31, 2021, all of our securitized loan pools were in compliance with applicable contractual triggers.
We may, from time to time, depending on market conditions and other factors, repurchase our outstanding indebtedness, whether or not such indebtedness trades above or
below its face amount, for cash and/or in exchange for other securities or other consideration, in each case in open market purchases and/or privately negotiated transactions.
For additional details regarding our credit facilities, term loan B, and non-recourse debt see Note 16—Debt to the Consolidated Financial Statements.
(a) Represents debt that is securitized through bankruptcy-remote special purpose entities the creditors of which have no recourse to us for principal and interest.
(b) Includes interest on both debt and non-recourse debt; estimated using the stated interest rates.
(c) Includes (i) $656 million for marketing related activities, (ii) $61 million relating to the development of vacation ownership properties, and (iii) $45 million for information technology activities.
(d) Represents obligations to repurchase completed vacation ownership properties from third-party developers (see Note 11— Inventory to the Consolidated Financial Statements for further detail) of which $13
million is included within Accrued expenses and other liabilities on the Consolidated Balance Sheets.
(e) Excludes a $38 million liability for unrecognized tax benefits since it is not reasonably estimable to determine the periods in which such liability would be settled with the respective tax authorities.
In addition to the amounts shown in the table above and in connection with our separation from Cendant, we entered into certain guarantee commitments with Cendant
(pursuant to our assumption of certain liabilities and our obligation to indemnify Cendant, Realogy, and Travelport for such liabilities) and guarantee commitments related to
deferred compensation arrangements with Cendant and Realogy. We also entered into certain guarantee commitments related to the sale of our European vacation rentals
business. For information on matters related to our former parent and subsidiaries see Note 29—Transactions with Former Parent and Former Subsidiaries to the Consolidated
Financial Statements.
In addition to the key contractual obligation and separation related commitments mentioned above, we have the following other commercial commitments and off-balance sheet
arrangements:
We enter into agreements that contain standard guarantees and indemnities whereby we indemnify another party for specified breaches of, or third-party claims relating to, an
underlying agreement. Such underlying agreements are typically entered into by one of our subsidiaries. The various underlying agreements generally govern purchases, sales or
outsourcing of products or services, leases of real estate, licensing of software and/or development of vacation ownership properties, access to credit facilities, derivatives,
and issuances of debt securities. We also provide corporate guarantees for our operating business units relating to merchant credit-card processing for prepaid customer stays
and other deposits. While a majority of these guarantees
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and indemnifications extend only for the duration of the underlying agreement, some survive the expiration of the agreement. We are not able to estimate the maximum
potential amount of future payments to be made under these guarantees and indemnifications as the triggering events are not predictable. In certain cases we maintain insurance
coverage that may mitigate any potential payments.
Our vacation ownership business provides guarantees to certain owners’ associations for funds required to operate and maintain vacation ownership properties in excess of
assessments collected from owners of the VOIs. We may be required to fund such a shortfall as a result of unsold company-owned VOIs or failure by owners to pay such
assessments. In addition, from time to time, we may agree to reimburse certain owner associations up to 80% of their uncollected assessments. These guarantees extend for the
duration of the underlying subsidy or similar agreement (which generally approximate one year and are renewable at our discretion on an annual basis). The maximum potential
future payments that we could be required to make under these guarantees was $518 million as of December 31, 2021. We would only be required to pay this maximum amount
if none of the assessed owners paid their assessments. Any assessments collected from the owners of the VOIs would reduce the maximum potential amount of future payments
to be made by us. Additionally, should we be required to fund the deficit through the payment of any owners’ assessments under these guarantees, we would be permitted to use
that property to engage in revenue-producing activities such as rentals. During 2021, 2020, and 2019, we made payments related to these guarantees of $13 million, $13 million,
and $11 million. As of December 31, 2021 and 2020, we maintained a liability in connection with these guarantees of $32 million and $26 million included within Accrued
expenses and other liabilities on the Consolidated Balance Sheets.
As part of the Fee-for-Service program, we may guarantee to reimburse the developer or to purchase inventory from the developer, for a percentage of the original sale price if
certain future conditions exist. As of December 31, 2021, the maximum potential future payments that we may be required to make under these guarantees is $41 million. As of
December 31, 2021 and 2020, we had no recognized liabilities in connection with these guarantees.
We generally utilize letters of credit to support the securitization of VOCR fundings, certain insurance policies, and development activities in our vacation ownership business.
As of December 31, 2021, we had $36 million of irrevocable standby letters of credit outstanding, of which $2 million were under our revolving credit facilities. As of
December 31, 2020, we had $127 million of irrevocable standby letters of credit outstanding, of which $96 million were under our revolving credit facilities. Such letters of
credit issued during 2020 included a $48 million letter of credit for guarantees related to the sale of the European vacation rentals business in which Wyndham Hotels and
Travel + Leisure Co. were required to maintain certain credit ratings. This letter of credit was released during 2021, see Note 29—Transactions with Former Parent and
Former Subsidiaries to the Consolidated Financial Statements for additional details.
We primarily utilize surety bonds in our vacation ownership business for sales and development transactions in order to meet regulatory requirements of certain states. In the
ordinary course of our business, we have assembled commitments from 12 surety providers in the amount of $2.3 billion, of which we had $292 million outstanding as of
December 31, 2021. The availability, terms and conditions, and pricing of bonding capacity are dependent on, among other things, continued financial strength and stability of
the insurance company affiliates providing the bonding capacity, general availability of such capacity, and our corporate credit rating. If the bonding capacity is unavailable or,
alternatively, the terms and conditions and pricing of the bonding capacity are unacceptable to us, our vacation ownership business could be negatively impacted.
We have Company sponsored severance plans in place for certain employees in the event of involuntary terminations, other than for cause. As of December 31, 2021, our
maximum obligation under these severance plans was $152 million. Refer to the Proxy Statement for our 2022 Annual Meeting of Shareholders under the captions
“Compensation of Directors,” “Executive Compensation” and “Committees of the Board” for additional details regarding executive compensation.
Our secured debt is rated Ba3 with a “negative outlook” by Moody’s Investors Service, BB- with a “stable outlook” by
Standard & Poor’s Rating Services, and BB+ with a “negative outlook” by Fitch Rating Agency. A security rating is not a recommendation to buy, sell or hold securities and is
subject to revision or withdrawal by the assigning rating organization.
Reference in this report to any such credit rating is intended for the limited purpose of discussing or referring to aspects of our liquidity and of our costs of funds. Any reference
to a credit rating is not intended to be any guarantee or assurance of, nor should there be any undue reliance upon, any credit rating or change in credit rating, nor is any such
reference intended as any inference concerning future performance, future liquidity or any future credit rating. For information regarding the impact of changes to our credit
rating and the credit rating of Wyndham Hotels, see Note 29—Transactions with Former Parent and Former Subsidiaries—Matters Related to the European Vacation Rentals
Business to the Consolidated Financial Statements.
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We are currently evaluating the impact of the transition from LIBOR as an interest rate benchmark to other potential alternative reference rates, including but not limited to the
Secured Overnight Financing Rate (“SOFR”). Currently, we have debt and derivative instruments in place that reference LIBOR-based rates. Although certain of these LIBOR
based obligations provide for alternative methods of calculating the related interest rate payable (including transition to an alternative benchmark rate) if LIBOR is not reported,
uncertainty as to the extent and manner of future changes may result in interest rates and/or payments that are higher than, lower than, or that do not otherwise correlate over
time with the interest rates and/or payments that would have been made on our obligations if LIBOR was available in its current form. The transition from LIBOR based
benchmark rates is expected to begin January 1, 2022 and be completed when USD LIBOR rates are phased out by June 30, 2023. Management will continue to actively assess
the related opportunities and risks involved in this transition.
We adopted appropriate LIBOR replacement rate transition language into the agreements for the renewal of our USD bank conduit facility in 2020 and the renewal of the credit
agreement governing the revolving credit facility and term loan B which closed on October 22, 2021. These agreements represented our largest exposure to LIBOR.
CASH FLOWS
The following table summarizes the changes in cash, cash equivalents and restricted cash between 2021 and 2020 (in millions). For a comparative review of the fiscal years
ended December 31, 2020 and 2019, refer to the Cash Flows section in Part II, Item 7 of our Annual Report on Form 10-K filed with the SEC on February 24, 2021.
Year Ended December 31,
Cash provided by/(used in) 2021 2020 Change
Operating activities: $ 568 $ 374 $ 194
Investing activities:
Continuing operations (93) (60) (33)
Discontinued operations — (5) 5
Financing activities: (1,288) 502 (1,790)
Effects of changes in exchange rates on cash and cash equivalents (7) 4 (11)
Net change in cash, cash equivalents and restricted cash $ (820) $ 815 $ (1,635)
Operating Activities
Net cash provided by operating activities was $568 million for the year ended December 31, 2021, compared to $374 million in the prior year. This $194 million increase in
2021 was primarily driven by a $563 million increase in net income from continuing operations; partially offset by a $281 million decrease in non-cash add-back items, mainly
lower provision for loan losses, and a $91 million increase in cash utilized for working capital.
Investing Activities
Net cash used in investing activities from continuing operations was $93 million for the year ended December 31, 2021, compared to $60 million in the prior year. This increase
in cash used was primarily driven by $37 million of cash payments for the acquisition of the Travel + Leisure brand in 2021; partially offset by $12 million lower property and
equipment additions in 2021.
Net cash used in investing activities from discontinued operations was $5 million for the year ended December 31, 2020, whichwas related to the sale of the European vacation
rentals business.
Financing Activities
Net cash used in financing activities was $1.29 billion for the year ended December 31, 2021, compared to net cash provided of $502 million in the prior year. The variance was
primarily due to higher net repayments in 2021 due to the early payoff of our $650 million notes due March 2022, the net payoff of our secured revolving credit facility of $547
million, and payoff of our $250 million notes due March 2021, partially offset by the issuance of $650 million notes due December 2029; compared to prior year proceeds from
the issuance of $650 million notes and $547 million of net proceeds from borrowings under our secured revolving credit facility. The variance was also due to $103 million of
decreased share repurchase activity in 2021 compared to 2020.
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Capital Deployment
We focus on deploying capital for the highest possible returns. Ultimately, our business objective is to grow our business while optimizing cash flow and Adjusted
EBITDA. We intend to continue to invest in select capital and technological improvements across our business. We may also seek to strategically grow the business through
merger and acquisition activities. As part of our merger and acquisition strategy, we have made, and expect to continue to make, acquisition proposals and enter into non-
binding letters of intent, allowing us to conduct due diligence on a confidential basis. A potential transaction contemplated by a letter of intent may never reach the point where
we enter into a definitive agreement, nor can we predict the timing of such a potential transaction. Finally, we intend to continue to return value to shareholders through the
repurchase of common stock and payment of dividends. All future declarations of quarterly cash dividends are subject to final approval by the Board.
On October 22, 2021, we renewed the credit agreement governing our revolving credit facility and term loan B. The renewal eliminated the Relief Period restrictions on share
repurchases, among other changes, and we resumed share repurchases during the fourth quarter of 2021.
During 2021, we spent $165 million on vacation ownership development projects (inventory). We believe that our vacation ownership business currently has adequate finished
inventory to support vacation ownership sales for several years. The average inventory spend on vacation ownership development projects for the five-year period from 2022
through 2026 is expected to be between $140 million and $170 million annually. After factoring in the anticipated additional average annual spending, we expect to have
adequate inventory to support vacation ownership sales through at least the next four to five years.
During 2021, we invested $57 million on capital expenditures, primarily on information technology and sales center improvement projects. During 2022, we anticipate
investing $60 million to $65 million on capital expenditures.
In connection with our focus on optimizing cash flow, we are continuing our asset-light efforts in vacation ownership by seeking opportunities with financial partners whereby
they make strategic investments to develop assets on our behalf. We refer to this as Just-in-Time. The partner may invest in new ground-up development projects or purchase
from us, for cash, existing in-process inventory which currently resides on our balance sheet. The partner will complete the development of the project and we may purchase
finished inventory at a future date as needed or as obligated under the agreement.
We expect that the majority of the expenditures that will be required to pursue our capital spending programs, strategic investments and vacation ownership development
projects will be financed with cash flow generated through operations and cash and cash equivalents. We expect that additional expenditures will be financed with general
secured corporate borrowings, including through the use of available capacity under our revolving credit facility.
Under our current share repurchase program, we repurchased 0.5 million shares at an average price of $52.94 for a cost of $26 million during the year ended December 31,
2021. The amount and timing of specific repurchases are subject to market conditions, applicable legal requirements and other factors, including capital allocation priorities.
Repurchases may be conducted in the open market or in privately negotiated transactions. We suspended share repurchase activity in March 2020 due to uncertainty associated
with COVID-19. On July 15, 2020, we entered into the First Amendment to the credit agreement governing our revolving credit facility and term loan B. Among other changes,
the First Amendment placed us into a Relief Period from July 15, 2020 through April 1, 2022 that prohibited the use of cash for share repurchases during this period. On
October 22, 2021, we entered into the Second Amendment which renewed the credit agreement governing our revolving credit facility and term loan B. This Second
Amendment eliminated the Relief Period restrictions on share repurchases, among other changes. In connection with this Second Amendment we resumed share repurchases
during the fourth quarter of 2021.
Dividends
During 2021, we paid cash dividends of $0.30 per share for the first, second, and third quarters, and $0.35 per share for the fourth quarter. During 2020, we paid cash dividends
of $0.50 per share for the first and second quarters, and $0.30 per share for the third and fourth quarters. We paid cash dividends of $0.45 per share for all four quarters of 2019.
The aggregate of dividends paid to shareholders for 2021, 2020, and 2019, were $109 million, $138 million, and $166 million.
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The First Amendment, which we entered into on July 15, 2020, among other changes, established a Relief Period which added a new minimum liquidity covenant, tested
quarterly until the end of the Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the effective date of the First Amendment and on or
prior to the last day of the relevant fiscal quarter. Additionally, the First Amendment limited the payout of dividends during the Relief Period to not exceed $0.50 per share, the
rate in effect prior to the First Amendment. The Second Amendment, which was entered into on October 22, 2021, renewed the credit agreement governing our revolving credit
facility and term loan B and terminated the Relief Period which, among other changes, eliminated the restrictions on dividends and the Relief Period minimum liquidity
covenant established by the First Amendment.
Although our quarterly dividend was previously reduced due to the impacts of COVID-19, we were able to increase our dividend in the fourth quarter of 2021 and our long-term
expectation is to grow our dividend at the rate of growth of our earnings at a minimum. The declaration and payment of future dividends to holders of our common stock are at
the discretion of our Board and depend upon many factors, including our financial condition, earnings, capital requirements of our business, covenants associated with certain
debt obligations, legal requirements, regulatory constraints, industry practice and other factors that our Board deems relevant. There is no assurance that a payment of a
dividend or a dividend at current levels will occur in the future.
Foreign Earnings
We assert that substantially all undistributed foreign earnings will be reinvested indefinitely as of December 31, 2021. In the event we determine not to continue to assert that all
or part of our undistributed foreign earnings are permanently reinvested, such a determination in the future could result in the accrual and payment of additional foreign
withholding taxes, as well as U.S. taxes on currency transaction gains and losses, the determination of which is not practicable.
SEASONALITY
We experience seasonal fluctuations in our net revenues and net income from sales of VOIs and vacation exchange fees. Revenues from sales of VOIs are generally higher in
the third quarter than in other quarters due to increased leisure travel. Revenues from vacation exchange fees are generally highest in the first quarter, which is generally when
members of our vacation exchange business book their vacations for the year. Our seasonality has been and could continue to be impacted by COVID-19.
The seasonality of our business may cause fluctuations in our quarterly operating results. As we expand into new markets and geographical locations, we may experience
increased or different seasonality dynamics that create fluctuations in operating results different from the fluctuations we have experienced in the past.
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Vacation Ownership Revenue Recognition and Allowance for Loan Losses. Our sales of VOIs are either cash sales or developer-financed sales. For developer-financed sales, we
project our losses for uncollectible accounts over the entire lives of our notes. This estimate of uncollectible consideration reduces the amount of revenue recognized at the time
of sale and establishes an allowance for loan loss which reduces the receivable.
Our estimates of uncollectible amounts are based on the results of our static pool analysis which tracks defaults for each year’s sales over the entire life of those contract
receivables. We consider current defaults, past due aging, historical write-offs of contracts and consumer credit scores (FICO scores) in the assessment of a borrower’s credit
strength, down payment amount and expected loan performance. We also consider whether the historical economic conditions are comparable to current economic conditions. If
current or expected future conditions differ from the conditions in effect when the historical experience was generated, we adjust the allowance for loan losses to reflect the
expected effects of the current environment on the collectability of our VOCRs. There were no changes to the assumptions used in this model in 2021.
In March 2020, as a result of the COVID-19 pandemic’s impact on our owners’ ability to repay their contract receivables, we added an additional model that increased the
allowance for loan losses by $225 million, representing 6% of gross VOCRs as of March 31, 2020. This additional model was based upon historical data on the relationship
between unemployment rates and net new defaults. The model provided for the full estimated impact of a recession (approximately 15-20 months from the peak of
unemployment) based on our historical data from the recession in 2008. Based upon improved performance in our portfolio (lower net new defaults) and improved
unemployment rates, we reversed $111 million of the initial $225 million provision recorded in March 2020. After considering write-offs and the allowance for remaining likely
defaults associated with loans that were granted payment deferrals, we have no COVID-19 related allowances as of December 31, 2021. The allowance for loan losses is our
most significant and complex estimate. Over the past five years, the year-end allowance as a percentage of gross VOCRs has ranged from 18.1% to 19.5% with the exception of
2020 which was 21.8% as a result of the impact of COVID-19. See Note 10—Vacation Ownership Contract Receivables to the Consolidated Financial Statements for additional
details of changes in the COVID-19 estimates and impacts to the financial statements.
Inventory. We use the relative sales value method of costing and relieving our VOI inventory. This method requires us to make estimates subject to significant uncertainty,
including future sales prices and volumes as well as credit losses and related inventory recoveries. The impact of any changes in estimates under the relative sales value method
is recorded in Cost of vacation ownership interests on the Consolidated Statements of Income/(Loss) in order to retrospectively adjust the margin previously recorded subject to
those estimates. There were no changes in these assumptions during 2021.
Impairment of Long-Lived Assets. We perform an annual review of our goodwill and other indefinite-lived intangible assets, or more frequently if indicators of potential
impairment exist. This analysis requires significant judgments, including anticipated market conditions, operating expense trends, estimation of future cash flows, which are
dependent on internal forecasts, and estimation of long-term rate of growth. The estimates used to calculate the fair value of other indefinite-lived intangible assets change from
year to year based on operating results and market conditions. There were no changes in the assumptions used in this analysis in 2021. Changes in these estimates and
assumptions could materially affect the determination of fair value and the other indefinite-lived intangible assets impairment.
Business Combinations. A component of our growth strategy has been to acquire and integrate businesses that complement our existing operations. We account for business
combinations in accordance with the guidance for business combinations and related literature. Accordingly, we allocate the purchase price of acquired companies to the
tangible and intangible assets acquired and liabilities assumed based upon their estimated fair values at the date of purchase. The difference between the purchase price and the
fair value of the net assets acquired is recorded as goodwill.
In determining the fair values of assets acquired and liabilities assumed in a business combination, we use various recognized valuation methods including present value
modeling and referenced market values (where available). Further, we make assumptions within certain valuation techniques including discount rates and timing of future cash
flows. Valuations are performed by management or independent valuation specialists under management’s supervision, where appropriate. We believe that the estimated fair
values assigned to the assets acquired and liabilities assumed are based on reasonable assumptions that marketplace participants would use. However, such assumptions are
inherently uncertain and actual results could differ from those estimates.
Guarantees. In the ordinary course of business, we enter into agreements that contain standard guarantees and indemnities whereby we indemnify another party for specified
breaches of, or third-party claims relating to, an underlying agreement. Such underlying agreements are typically entered into by one of our subsidiaries. The various underlying
agreements generally govern purchases, sales or outsourcing of products or services, leases of real estate, licensing of software and/or development of
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vacation ownership properties, access to credit facilities, derivatives and issuances of debt securities. Also in the ordinary course of business, we provide corporate guarantees
for our operating business units relating to merchant credit-card processing for prepaid customer stays and other deposits. While a majority of these guarantees and
indemnifications extend only for the duration of the underlying agreement, some survive the expiration of the agreement. We are not able to estimate the maximum potential
amount of future payments to be made under these guarantees and indemnifications as the triggering events are not predictable. In certain cases, we maintain insurance coverage
that may mitigate any potential payments.
Income Taxes. We regularly review our deferred tax assets to assess their potential realization and establish a valuation allowance for portions of such assets that we believe
will not be ultimately realized. In performing this review, we make estimates and assumptions regarding projected future taxable income, the expected timing of the reversals of
existing temporary differences and the implementation of tax planning strategies. A change in these assumptions may increase or decrease our valuation allowance resulting in
an increase or decrease in our effective tax rate, which could materially impact our results of operations.
For tax positions we have taken or expect to take in our tax return, we apply a more likely than not threshold, under which we must conclude a tax position is more likely than
not to be sustained, assuming that the position will be examined by the appropriate taxing authority that has full knowledge of all relevant information, in order to recognize or
continue to recognize the benefit. In determining our provision for income taxes, we use judgment, reflecting our estimates and assumptions, in applying the more likely than
not threshold.
We are exclusively an end user of these instruments, which are commonly referred to as derivatives. We do not engage in trading, market making, or other speculative activities
in the derivatives markets. More detailed information about these financial instruments is provided in Note 19—Financial Instruments to the Consolidated Financial
Statements. Our principal market exposures are interest rate and foreign currency rate risks.
• Our primary interest rate exposure as of December 31, 2021, was to interest rate fluctuations in the U.S., specifically LIBOR and asset-backed commercial paper interest rates
due to their impact on variable rate borrowings and other interest rate sensitive liabilities. In addition, interest rate movements in one country, as well as relative interest rate
movements between countries, can impact us. We anticipate that LIBOR and asset-backed commercial paper rates will remain a primary market risk exposure until an
appropriate replacement is adopted.
• We are currently evaluating the impact of the transition from LIBOR as an interest rate benchmark to other potential alternative reference rates, including but not limited to
SOFR. Currently, we have debt and derivative instruments in place that reference LIBOR-based rates. Although certain of these LIBOR based obligations provide for
alternative methods of calculating the related interest rate payable (including transition to an alternative benchmark rate) if LIBOR is not reported, uncertainty as to the extent
and manner of future changes may result in interest rates and/or payments that are higher than, lower than, or that do not otherwise correlate over time with the interest rates
and/or payments that would have been made on our obligations if LIBOR was available in its current form. The transition from LIBOR based benchmark rates is expected to
begin January 1, 2022 and be completed when USD LIBOR rates are phased out by June 30, 2023. Management will continue to actively assess the related opportunities and
risks involved in this transition. We adopted appropriate LIBOR replacement rate transition language into the agreements for the renewal of our USD bank conduit facility in
2020 and the renewal of the credit agreement governing the revolving credit facility and term loan B which closed on October 22, 2021. These agreements represented our
largest exposure to LIBOR.
• We have foreign currency rate exposure to exchange rate fluctuations worldwide particularly with respect to the Euro, British pound sterling, Australian and Canadian
dollars, and Mexican peso. We anticipate that such foreign currency exchange rate risk will remain a market risk exposure for the foreseeable future.
We assess our market risks based on changes in interest and foreign currency exchange rates utilizing a sensitivity analysis that measures the potential impact in earnings, fair
values, and cash flows based on a hypothetical 10% change (increase and decrease) in interest and foreign currency exchange rates. We used December 31, 2021 market rates to
perform a sensitivity analysis separately for each of our market risk exposures. The estimates assume instantaneous, parallel shifts in interest rate yield curves and exchange
rates. We have determined, through such analyses, that a hypothetical 10% change in the interest
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rates would have resulted in a less than $1 million increase or decrease in annual consumer financing interest expense and total interest expense. We use a current market pricing
model to assess the changes in the value of our foreign currency derivatives used to hedge underlying exposure that primarily consist of our non-functional current assets and
liabilities and those of our subsidiaries. The primary assumption used in these models is a hypothetical 10% weakening or strengthening of the U.S. dollar against all our
currency exposures as of December 31, 2021. As of December 31, 2021, the absolute notional amount of our outstanding foreign exchange hedging instruments was
$58 million. We have determined that a hypothetical 10% change in the foreign currency exchange rates would have resulted in an approximate increase or decrease to the fair
value of our outstanding forward foreign currency exchange contracts of $4 million, which would generally be offset by an opposite effect on the underlying exposure being
economically hedged. As such, we believe that a 10% change in interest rates or foreign currency exchange rates would not have a material effect on our prices, earnings, fair
values, or cash flows.
Our variable rate borrowings, which include our term loan B, non-recourse conduit facilities, and revolving credit facility, expose us to risks caused by fluctuations in the
applicable interest rates. The total outstanding balance of such variable rate borrowings at December 31, 2021 was $320 million in non-recourse debt and $288 million in
corporate debt. A 100 basis point change in the underlying interest rates would result in a $3 million increase or decrease in annual consumer financing interest expense and a
$3 million increase or decrease in our annual debt interest expense.
The fair values of cash and cash equivalents, trade receivables, accounts payable and accrued expenses and other current liabilities approximate carrying values due to the short-
term nature of these assets and liabilities. We use a discounted cash flow model in determining the fair values of VOCRs. The primary assumptions used in determining fair
value are prepayment speeds, estimated loss rates, and discount rates. We use a duration-based model in determining the impact of interest rate shifts on our debt and interest
rate derivatives. The primary assumption used in these models is that a 10% increase or decrease in the benchmark interest rate produces a parallel shift in the yield curve across
all maturities.
Our total market risk is influenced by a wide variety of factors including the volatility present within the markets and the liquidity of the markets. There are certain limitations
inherent in the sensitivity analyses presented. While probably the most meaningful analysis, these “shock tests” are constrained by several factors, including the necessity to
conduct the analysis based on a single point in time and the inability to include the complex market reactions that normally would arise from the market shifts modeled.
We used December 31, 2021 market rates on outstanding financial instruments to perform the sensitivity analysis separately for each of our market risk exposures: interest and
foreign currency rate instruments. The estimates are based on the market risk sensitive portfolios described in the preceding paragraphs and assume instantaneous, parallel shifts
in interest rate yield curves and exchange rates.
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Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheets of Travel + Leisure Co. (formerly Wyndham Destinations, Inc.) and subsidiaries (the "Company") as of
December 31, 2021 and 2020, the related consolidated statements of income/(loss), comprehensive income/(loss), cash flows, and deficit for each of the three years in the period
ended December 31, 2021, and the related notes (collectively referred to as the "financial statements"). We also have audited the Company’s internal control over financial
reporting as of December 31, 2021, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of
the Treadway Commission (COSO).
In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2021 and 2020, and
the results of its operations and its cash flows for each of the three years in the period ended December 31, 2021, in conformity with accounting principles generally accepted in
the United States of America. Also, in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31,
2021, based on criteria established in Internal Control — Integrated Framework (2013) issued by COSO.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about
whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained
in all material respects.
Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and
performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements.
Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial
statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a
material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing
such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to
future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures
may deteriorate.
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Allowance for Loan Losses - Refer to Notes 2 and 10 in the financial statements
Critical Audit Matter Description
The Company generates vacation ownership contract receivables by extending financing to the purchasers of its vacation ownership interests. The Company assesses the
adequacy of the allowance for loan losses related to these vacation ownership interests using a technique referred to as a static pool model. The model is based upon the
historical performance of similar vacation ownership contract receivables and incorporates more recent history of default information. Management prepares a static pool
analysis to track defaults for each year's sales over the entire life of the contract receivable as a means to project future losses. A further qualitative assessment is also performed
by the Company which considers whether any external economic conditions or internal portfolio characteristics exist which indicate an adjustment is necessary to reflect
expected impacts on the contract receivable portfolio. Due to the economic disruption resulting from COVID-19 during the first quarter of 2020, the Company estimated an
additional loan loss allowance related to the impacts on the owners’ ability to repay their contract receivables. The Company based its COVID-19 loan loss estimate upon
historical data on the relationship between unemployment rates and net new defaults observed during the most recent recession in 2008.
Given the level of difficulty required to accurately predict losses over the life of the contract receivables, including the determination of any qualitative adjustments, auditing the
allowance for loan losses involved especially complex and subjective judgements.
Tampa, Florida
February 23, 2022
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TRAVEL + LEISURE CO.
CONSOLIDATED STATEMENTS OF INCOME/(LOSS)
(In millions, except per share amounts)
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TRAVEL + LEISURE CO.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME/(LOSS)
(In millions)
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TRAVEL + LEISURE CO.
CONSOLIDATED BALANCE SHEETS
(In millions, except share data)
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TRAVEL + LEISURE CO.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In millions)
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TRAVEL + LEISURE CO.
CONSOLIDATED STATEMENTS OF DEFICIT
(In millions, except per share amounts)
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Travel + Leisure Co. and its subsidiaries (collectively, “Travel + Leisure Co.,” or the “Company,” formerly Wyndham Destinations, Inc.) is a global provider of hospitality
services and travel products. The Company has two reportable segments: Vacation Ownership and Travel and Membership. In connection with the Travel + Leisure brand
acquisition the Company updated the names and composition of its reportable segments to better align with how the segments are managed.
The Vacation Ownership segment develops, markets, and sells vacation ownership interests (“VOIs”) to individual consumers, provides consumer financing in connection
with the sale of VOIs, and provides property management services at resorts. This segment is wholly comprised of the Wyndham Destinations business line. The following
brands operate under the Wyndham Destinations business line: Club Wyndham, WorldMark by Wyndham, Shell Vacations Club, Margaritaville Vacation Club by
Wyndham, and Presidential Reserve by Wyndham.
The Travel and Membership segment operates a variety of travel businesses, including three vacation exchange brands, a home exchange network, travel technology
platforms, travel memberships, and direct-to-consumer rentals. This segment is comprised of the Panorama and the Travel + Leisure Group business lines. With the formation
of the Travel + Leisure Group, the Company decided that the operations of its Extra Holidays business, which focuses on direct-to-consumer bookings, better aligns with the
operations of this new business line and therefore transitioned the management of the Extra Holidays business to the Travel and Membership segment. As such, the Company
reclassified the results of its Extra Holidays business, which was previously reported within the Vacation Ownership segment, into the Travel and Membership segment. Prior
period segment information has been restated to reflect this change. The following brands operate under the Panorama business line: RCI, Panorama Travel Solutions,
Alliance Reservations Network (“ARN”), 7Across, The Registry Collection, and Love Home Swap. The Travel + Leisure Group operates Travel + Leisure GO, Travel +
Leisure Travel Clubs, and the Extra Holidays brands.
Impact of COVID-19
The results of operations for 2021 and 2020 include impacts related to the novel coronavirus global pandemic (“COVID-19”), which have been significantly negative for the
travel industry, the Company, its customers, and employees. In response to COVID-19, the Vacation Ownership segment temporarily closed its resorts in mid-March 2020
across the globe and suspended its sales and marketing operations. In the Travel and Membership segment, affiliate resort closures and regional travel restrictions contributed
to decreased bookings and increased cancellations. As a result, the Company significantly reduced its workforce and furloughed thousands of associates in the second quarter
of 2020. As of December 31, 2021, the Company has reopened all of the resorts and sales offices in North America that it expects to reopen. The remaining closed resorts
and sales offices that the Company intends to reopen are located in the South Pacific and are expected to reopen in 2022, contingent upon the lifting of government imposed
travel restrictions. As a result of these reopenings the majority of the Company’s furloughed employees have returned to work.
As a precautionary measure to enhance liquidity, in the first quarter of 2020 the Company drew down its $1.0 billion revolving credit facility and suspended its share
repurchase activity, and in the third quarter of 2020 amended the credit agreement governing its revolving credit facility and term loan B (“First Amendment”). The First
Amendment provided flexibility during the relief period spanning from July 15, 2020 through April 1, 2022, or upon earlier termination by the Company (“Relief Period”).
The Company has since repaid its $1.0 billion revolving credit facility. During the fourth quarter of 2021, the Company renewed the credit agreement governing its
$1.0 billion revolving credit facility and term loan B (“Second Amendment”). The Second Amendment updated the terms and maturity date of the revolving credit facility,
extending the maturity date to October 2026. In addition, the Second Amendment terminated the Relief Period and restrictions regarding share repurchases, dividends, and
acquisitions established by the First Amendment. See Note 16—Debt for additional details.
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Given the significant COVID-19 related events, the Company’s revenues were negatively impacted and while revenues are continuing to recover, not all product and service
lines have yet reached pre-pandemic levels. The Company reversed $61 million of COVID-19 charges for the year ended December 31, 2021, compared to $385 million of
charges incurred in 2020. The $385 million of charges incurred for the year ended December 31, 2020 included a $205 million COVID-19 related loan loss provision
recorded as a result of the Company’s evaluation of the impact of COVID-19 on its owners’ ability to repay their vacation ownership contract receivables (“VOCRs”). The
$61 million of net reversals in 2021 included the release of $91 million of the COVID-19 related allowance for loan losses, as the Company has continued to experience
improvements in net new defaults. Refer to Note 26—COVID-19 Related Items for additional details.
Basis of Presentation
The accompanying Consolidated Financial Statements in this Annual Report on Form 10-K include the accounts and transactions of Travel + Leisure Co., as well as the
entities in which Travel + Leisure Co. directly or indirectly has a controlling financial interest. The accompanying Consolidated Financial Statements have been prepared in
accordance with accounting principles generally accepted in the U.S. All intercompany balances and transactions have been eliminated in the Consolidated Financial
Statements. In addition, prior period segment results have been restated to reflect the aforementioned reclassification of the Extra Holidays business into the Travel and
Membership segment.
The Company presents an unclassified balance sheet which conforms to that of the Company’s peers and industry practice.
In presenting the Consolidated Financial Statements, management makes estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and
expenses, and related disclosures. Estimates, by their nature, are based on judgment and available information. Accordingly, actual results could differ from those estimates
and assumptions. In management’s opinion, the Consolidated Financial Statements contain all normal recurring adjustments necessary for a fair presentation of annual results
reported.
REVENUE RECOGNITION
Refer to Note 3—Revenue Recognition for full details of the Company’s revenue recognition policies.
RESTRICTED CASH
The largest portion of the Company’s restricted cash relates to securitizations. The remaining portion is comprised of cash held in escrow accounts.
Securitizations. In accordance with the contractual requirements of the Company’s various VOCR securitizations, a dedicated lockbox account, subject to a blocked control
agreement, is established for each securitization. At each month end, the total cash in the collection account from the previous month is analyzed and a monthly servicer report
is prepared by the Company. This report details how much cash should be remitted to the note holders for principal and interest
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payments, and any cash remaining is transferred by the trustee to the Company. Additionally, as required by various securitizations, the Company holds an agreed-upon
percentage of the aggregate outstanding principal balances of the VOI contract receivables collateralizing the asset-backed notes in a segregated trust account as credit
enhancement. Each time a securitization closes and the Company receives cash from the note holders, a portion of the cash is deposited in the trust account. As of
December 31, 2021 and 2020, restricted cash for securitizations totaled $84 million and $92 million.
Escrow Deposits. Laws in most U.S. states require the escrow of down payments on VOI sales, with the typical requirement mandating that the funds be held in escrow until
the rescission period expires. As sales transactions are consummated, down payments are collected and are subsequently placed in escrow until the rescission period has
expired. Rescission periods vary by state, but range on average from five to seven calendar days. In certain states, the escrow laws require that 100% of VOI purchaser funds
(excluding interest payments, if any) be held in escrow until the deeding process is complete. Where possible, the Company utilizes surety bonds in lieu of escrow deposits.
Similarly, laws in certain U.S. states require the escrow of advance deposits received from guests for vacations paid and not yet traveled through the Company’s Travel and
Membership businesses. Such amounts are required to be held in escrow until the legal restriction expires, which varies from state to state. Escrow deposits were $44 million
and $29 million as of December 31, 2021 and 2020.
RECEIVABLE VALUATION
Trade receivables
The Company provides for estimated bad debts based on its assessment of the ultimate ability to realize receivables, considering historical collection experience, the
economic environment, and specific customer information. When the Company determines that an account is not collectible, the account is written-off to the allowance for
doubtful accounts. The following table illustrates the Company’s allowance for doubtful accounts activity from continuing operations for the years ended December 31 (in
millions):
2021 2020 2019
Beginning balance $ 221 $ 154 $ 104
Bad debt expense 127 125 100
Write-offs (149) (58) (51)
Translation and other adjustments — — 1
Ending balance $ 199 $ 221 $ 154
INVENTORY
Inventory primarily consists of completed VOIs, VOIs under construction, land held for future VOI development, vacation exchange credits, and real estate interests sold
subject to conditional repurchase. The Company applies the relative sales value method for relieving VOI inventory and recording the related cost of sales. Under the relative
sales value method, cost of sales is recorded using a percentage ratio of total estimated development cost and VOI revenue, including estimated future revenue, incorporating
factors such as changes in prices and the recovery of VOIs, generally as a result of contract receivable defaults. The effect of such changes in estimates under the relative
sales value method is accounted for in each period as a current-period adjustment to inventory and cost of sales. Inventory is stated at the lower of cost, including
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capitalized interest, property taxes, and certain other carrying costs incurred during the construction process, or estimated fair value less costs to sell. There wasno capitalized
interest applied to inventory in 2021. Capitalized interest related to inventory was less than $1 million during 2020 and $1 million and during 2019.
The Company capitalizes the costs of software developed for internal use in accordance with the guidance for accounting for costs of computer software developed or
obtained for internal use. Capitalization of software costs developed for internal use commences during the development phase of the project. The Company amortizes
software developed or obtained for internal use on a straight-line basis over its estimated useful life, which is generally three to five years, with the exception of certain
enterprise resource planning, reservation, and inventory management software, which is up to 10 years. Such amortization commences when the software is substantially
ready for its intended use.
The net carrying value of software developed or obtained for internal use was $156 million and $191 million as of December 31, 2021 and 2020. Capitalized interest was less
than $1 million, $1 million, and $2 million during 2021, 2020, and 2019.
DERIVATIVE INSTRUMENTS
The Company uses derivative instruments as part of its overall strategy to manage its exposure to market risks primarily associated with fluctuations in foreign currency
exchange rates and interest rates. As a matter of policy, the Company does not use derivatives for trading or speculative purposes. All derivatives are recorded at fair value
either as assets or liabilities. Changes in fair value of derivatives not designated as hedging instruments and of derivatives designated as fair value hedging instruments are
recognized in Operating income/(loss) and net interest expense, based upon the nature of the hedged item, on the Consolidated Statements of Income/(Loss). Changes in fair
value of derivatives designated as cash flow hedging instruments are recorded as components of other comprehensive income. Amounts included in other comprehensive
income are reclassified into earnings in the same period during which the hedged item affects earnings.
INCOME TAXES
The Company recognizes deferred tax assets and liabilities using the asset and liability method, under which deferred tax assets and liabilities are calculated based upon the
temporary differences between the financial statement and income tax bases of assets and liabilities using currently enacted tax rates. These differences are based upon
estimated differences between the book and tax basis of the assets and liabilities for the Company as of December 31, 2021 and 2020. The Company recognizes the effects of
changes in tax laws, or rates, as a component of income taxes from continuing operations within the period that includes the enactment date.
The Company’s deferred tax assets are recorded net of a valuation allowance when, based on the weight of available evidence, it is more likely than not that some portion or
all of the recorded deferred tax assets will not be realized in future periods. Decreases to the valuation allowance are recorded as reductions to the Company’s provision for
income taxes, and increases to the valuation allowance result in additional provision for income taxes. The realization of the Company’s deferred tax assets, net of the
valuation allowance, is primarily dependent on estimated future taxable income. A change in the Company’s estimate of future taxable income may require a change to the
valuation allowance.
For tax positions the Company has taken or expects to take in a tax return, the Company applies a more likely than not threshold, under which the Company must conclude
that a tax position is more likely than not to be sustained, assuming that the position will be examined by the appropriate taxing authority that has full knowledge of all
relevant information, in order to recognize or continue to recognize the benefit. In determining the Company’s provision for income taxes, the Company uses judgment,
reflecting its estimates and assumptions, in applying the more likely than not threshold. The Company classifies interest and penalties associated with unrecognized tax
benefits as a component of Provision/(benefit) for income taxes on the Consolidated Statements of Income/(Loss).
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ADVERTISING EXPENSE
Advertising costs are expensed in the period incurred and are recorded within Marketing expenses on the Consolidated Statements of Income/(Loss). Advertising costs were
$33 million, $26 million, and $37 million in 2021, 2020, and 2019.
STOCK-BASED COMPENSATION
The Company measures all stock-based compensation awards using a fair value method and records the related expense in its Consolidated Statements of Income/(Loss).
LONG-LIVED ASSETS
Assets such as customer lists, management agreements, and trademarks acquired by the Company are classified as intangible assets and recorded at their fair value as of the
date of the acquisition and categorized as having either a finite life or an indefinite life. Assets deemed to have a finite life are assigned an appropriate useful life and
amortized on a straight-line basis.
Goodwill and other intangible assets with indefinite lives are not subject to amortization. However, goodwill and other intangibles with indefinite lives are subject to fair
value-based rules for measuring impairment, and resulting write-downs, if any, are reflected in Asset impairments/(recovery) on the Consolidated Statements of
Income/(Loss). The Company has goodwill recorded at reporting units comprising its Vacation Ownership and Travel and Membership reportable segments. The Company
completed its annual goodwill impairment test by performing a qualitative analysis for each of its reporting units as of October 1, 2021 and determined that no impairment
exists.
The Company also evaluates the recoverability of its other long-lived assets, including property and equipment and amortizable intangible assets, if circumstances indicate
impairment may have occurred. This analysis is performed by comparing the respective carrying values of the assets to the current and expected future cash flows, on an
undiscounted basis, to be generated from such assets. Property and equipment is evaluated separately within each segment. If such analysis indicates that the carrying value
of these assets is not recoverable, the carrying value of such assets is reduced to fair value.
OTHER INCOME
During 2021, the Company recorded $6 million of other income primarily due to activity at the Travel and Membership segment including (i) an unrealized gain on Vacasa
equity investment; (ii) value added tax provision release; and (iii) equity earnings. During 2020, the Company recorded $14 million of other income primarily related to (i)
settlements of various business interruption claims at its Vacation Ownership segment and (ii) value added tax provision releases at its Travel and Membership segment.
During 2019, the Company recorded $23 million of other income related to (i)
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settlements of various business interruption claims, (ii) value added tax provision releases at its Travel and Membership segment, and (iii) equity earnings at its Travel and
Membership segment.
Government Assistance. In November 2021, the FASB issued guidance which requires business entities to provide certain disclosures when they (i) have received
government assistance and (ii) use a grant or contribution accounting model by analogy to other accounting guidance. The guidance is effective for fiscal years beginning
after December 15, 2021. The adoption of this guidance is not expected to have a material impact on the Company’s Consolidated Financial Statements or related
disclosures.
Reference Rate Reform. In March 2020, the FASB issued guidance which provides optional expedients and exceptions for applying generally accepted accounting principles
in the U.S. (“GAAP”) to contract modifications and hedging relationships, subject to meeting certain criteria that reference the London Interbank Offered Rate (“LIBOR”) or
another reference rate expected to be discontinued. This guidance became effective as of March 12, 2020, and will apply through December 31, 2022. The transition from
LIBOR based benchmark rates is expected to begin January 1, 2022 and be completed when U.S. Dollar (“USD”) LIBOR rates are phased out by June 30, 2023. The
Company adopted appropriate LIBOR replacement rate transition language into the agreements for the renewal of its USD bank conduit facility in 2020 and the renewal of
the credit agreement governing the revolving credit facility and term loan B which closed during 2021. These agreements represented the Company’s largest exposure to
LIBOR. The adoption of this guidance did not have a material impact on the Company’s Consolidated Financial Statements or related disclosures.
3. Revenue Recognition
Vacation Ownership
The Company develops, markets and sells VOIs to individual consumers, provides consumer financing in connection with the sale of VOIs, and provides property
management services at resorts. The Company’s sales of VOIs are either cash sales or developer-financed sales. Developer-financed sales are typically collateralized by the
underlying VOI. Revenue is recognized on VOI sales upon transfer of control, which is defined as the point in time when a binding sales contract has been executed, the
financing contract has been executed for the remaining transaction price, the statutory rescission period has expired, and the transaction price has been deemed to be
collectible.
For developer-financed sales, the Company reduces the VOI sales transaction price by an estimate of uncollectible consideration at the time of the sale. The Company’s
estimates of uncollectible amounts are based largely on the results of the Company’s static pool analysis which relies on historical payment data by customer class.
In connection with entering into a VOI sale, the Company may provide its customers with certain non-cash incentives, such as credits for future stays at its resorts. For those
VOI sales, the Company bifurcates the sale and allocates the sales price between the VOI sale and the non-cash incentive. Non-cash incentives generally have expiration
periods of 18 months or less and are recognized at a point in time upon transfer of control.
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The Company provides day-to-day property management services including oversight of housekeeping services, maintenance, and certain accounting and administrative
services for property owners’ associations and clubs. These services may also include reservation and resort renovation activities. Such agreements are generally for terms of
one year or less, and are renewed automatically on an annual basis. The Company’s management agreements contain cancellation clauses, which allow for either party to
cancel the agreement, by either a majority board vote or a majority vote of non-developer interests. The Company receives fees for such property management services which
are collected monthly in advance and are based upon total costs to operate such resorts (or as services are provided in the case of resort renovation activities). Fees for
property management services typically approximate 10% of budgeted operating expenses. The Company is entitled to consideration for reimbursement of costs incurred on
behalf of the property owners’ association in providing management services (“reimbursable revenue”). These reimbursable costs principally relate to the payroll costs for
management of the associations, club and resort properties where the Company is the employer and are reflected as a component of Operating expenses on the Consolidated
Statements of Income/(Loss). The Company reduces its management fees for amounts it has paid to the property owners’ association that reflect maintenance fees for VOIs
for which it retains ownership, as the Company has concluded that such payments are consideration payable to a customer.
Property management fee revenues are recognized when the services are performed and are recorded as a component of Service and membership fees on the Consolidated
Statements of Income/(Loss). Property management revenues, which are comprised of management fee revenue and reimbursable revenue, for the years ended December 31,
were (in millions) (a):
(a) Reflects the impact of reclassifying the Extra Holidays business line from the Vacation Ownership segment to Travel and Membership.
One of the associations that the Company manages paid its Travel and Membership segment $30 million for exchange services during 2021, $27 million during 2020, and
$29 million during 2019.
As a provider of vacation exchange services, the Company enters into affiliation agreements with developers of vacation ownership properties to allow owners of VOIs to
trade their intervals for intervals at other properties affiliated with the Company’s vacation exchange network and, for some members, for other leisure-related services and
products.
The Company’s vacation exchange business also derives revenues from programs with affiliated resorts, club servicing, and loyalty programs; and additional exchange-
related products that provide members with the ability to protect trading power or points, extend the life of deposits, and combine two or more deposits for the opportunity to
exchange into intervals with higher trading power. Other vacation exchange-related product fees are deferred and recognized as revenue upon the occurrence of a future
exchange, event, or other related transaction.
The Company earns revenue from its RCI Elite Rewards co–branded credit card program, which is primarily generated by cardholder spending and the enrollment of new
cardholders. The advance payments received under the program are recognized as a contract liability until the Company’s performance obligations have been satisfied. The
primary
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performance obligation for the program relates to brand performance services. Total contract consideration is estimated and recognized on a straight-line basis over the
contract term.
Prior to the sale of the vacation rental businesses, the Company’s vacation rental brands derived revenue from fees associated with the rental of vacation properties managed
and marketed by the Company on behalf of independent owners. The Company remitted the rental fee received from the renter to the independent owner, net of the
Company’s agreed-upon fee. The related revenue from such fees, net of expected refunds, was recognized over the renter’s stay. The Company’s vacation rental brands also
derived revenues from additional services delivered to independent owners, vacation rental guests, and property owners’ associations which were generally recognized when
the service was delivered.
Other Items
The Company records property management services revenues for its Vacation Ownership segment and RCI Elite Rewards revenues for its Travel and Membership segments
gross as a principal.
Contract Liabilities
Contract liabilities generally represent payments or consideration received in advance for goods or services that the Company has not yet transferred to the customer.
Contract liabilities as of December 31, were as follows (in millions):
2021 2020
Deferred subscription revenue $ 166 $ 176
Deferred VOI trial package revenue 85 115
Deferred exchange-related revenue (a) 61 59
Deferred VOI incentive revenue 55 74
Deferred co-branded credit card programs revenue 12 16
Deferred other revenue 3 8
Total $ 382 $ 448
(a) Includes contractual liabilities to accommodate members for cancellations initiated by the Company due to unexpected events. These amounts are included within Accrued expenses and other
liabilities on the Consolidated Balance Sheets.
In the Company’s Vacation Ownership business, deferred VOI trial package revenue represents consideration received in advance for a trial VOI, which allows customers to
utilize a vacation package typically within one year of purchase. Deferred VOI incentive revenue represents payments received in advance for additional travel-related
services and products at the time of a VOI sale. Revenue is recognized when a customer utilizes the additional services and products, which is typically within one year of the
VOI sale.
Within the Company’s Travel and Membership business, deferred subscription revenue represents billings and payments received in advance from members and affiliated
clubs for memberships in the Company’s travel programs which are recognized in future periods. Deferred revenue primarily represents payments received in advance from
members for the right to access the Company’s vacation travel network to book vacation exchanges and rent travel accommodations which are recognized on a straight-line
basis over the contract period, generally within one year. Deferred revenue also includes other leisure-related services and products revenue which is recognized as customers
utilize the associated benefits.
Changes in contract liabilities for the years ended December 31, follow (in millions):
2021 2020 2019
Beginning balance $ 448 $ 539 $ 519
Additions 247 223 387
Revenue recognized (313) (314) (367)
Ending balance $ 382 $ 448 $ 539
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The Travel and Membership segment incurs certain direct and incremental selling costs to obtain contracts with customers in connection with subscription revenues and
exchange–related revenues. Such costs, which are primarily comprised of commissions paid to internal and external parties and credit card processing fees, are deferred at the
inception of the contract and recognized when the benefit is transferred to the customer. As of December 31, 2021 and 2020, these capitalized costs were $19 million and $16
million; and are included within Other assets on the Consolidated Balance Sheets.
Practical Expedients
The Company has not adjusted the consideration for the effects of a significant financing component if it expected, at contract inception, that the period between when the
Company satisfied the performance obligation and when the customer paid for that good or service was one year or less.
Performance Obligations
A performance obligation is a promise in a contract with a customer to transfer a distinct good or service to the customer. The consideration received from a customer is
allocated to each distinct performance obligation and recognized as revenue when, or as, each performance obligation is satisfied. The following table summarizes the
Company’s remaining performance obligations for the 12-month periods set forth below (in millions):
2022 2023 2024 Thereafter Total
Subscription revenue $ 96 $ 37 $ 17 $ 16 $ 166
VOI trial package revenue 82 — 3 — 85
Exchange-related revenue 56 4 1 — 61
VOI incentive revenue 55 — — — 55
Co-branded credit card programs revenue 3 3 2 4 12
Other revenue 3 — — — 3
Total $ 295 $ 44 $ 23 $ 20 $ 382
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(a) This table reflects the reclassification of Extra Holidays from the Vacation Ownership segment into the Travel and Membership segment for all periods presented. Extra Holidays revenue is included
within Transaction revenues.
(b) The Company increased its loan loss allowance by $ 205 million during 2020, due to an expected increase in net new defaults driven by higher unemployment associated with COVID-19, which
is reflected as a reduction to Vacation ownership interest sales on the Consolidated Statements of Income/(Loss). During 2021, the Company analyzed the adequacy of this COVID-19 related
allowance consistent with past methodology, resulting in releases of $91 million which is reflected as an increase in Vacation ownership interest sales on the Consolidated Statements of
Income/(Loss).
(c) The Company completed the sale of the North American vacation rentals business on October 22, 2019.
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Dividends:
Cash dividends per share (f) $ 1.25 $ 1.60 $ 1.80
Aggregate dividends paid to shareholders $ 109 $ 138 $ 166
(a) Earnings/(loss) per share amounts are calculated using whole numbers.
(b) Excludes 0.4 million, 1.1 million, and 0.4 million of restricted stock units (“RSUs”) that would have been anti-dilutive to EPS for the years 2021, 2020, and 2019, of which 0.2
million would have been dilutive during 2020 had the Company not been in a net loss position. These shares could potentially dilute EPS in the future.
(c) Excludes performance-vested restricted stock units (“PSUs”) of 0.4 million, 0.3 million, and 0.2 million for the years 2021, 2020, and 2019 as the Company had not met the
required performance metrics. These PSUs could potentially dilute EPS in the future.
(d) Excludes 1.4 million, 2.1 million, and 1.2 million of outstanding non-qualified stock option (“NQs”) awards that would have been anti-dilutive to EPS for the years 2021, 2020, and
2019. These outstanding stock option awards could potentially dilute EPS in the future.
(e) The dilutive impact of the Company’s potential common stock is computed utilizing the treasury stock method using average market prices during the period.
(f) During 2021 the Company paid cash dividends of $ 0.30 per share for the first, second and third quarters, and $ 0.35 per share for the fourth quarter. During 2020 the Company paid cash
dividends of $0.50 per share for the first and second quarters, and $ 0.30 per share for the third and fourth quarters. The Company paid cash dividends of $ 0.45 per share for all
four quarters of 2019.
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eliminating the Relief Period restrictions regarding share repurchases and dividends. The Company resumed share repurchases during the fourth quarter of 2021.
The following table summarizes stock repurchase activity under the current share repurchase program (in millions):
Shares Cost
As of December 31, 2020 111.3 $ 5,727
Repurchases 0.5 26
As of December 31, 2021 111.8 $ 5,753
5. Acquisitions
Assets acquired and liabilities assumed in business combinations were recorded on the Consolidated Balance Sheets as of the respective acquisition dates based upon their
estimated fair values at such dates. The results of operations of businesses acquired by the Company have been included in the Consolidated Statements of Income/(Loss)
since their respective dates of acquisition. The excess of the purchase price over the estimated fair values of the underlying assets acquired and liabilities assumed was
allocated to goodwill. In certain circumstances, the allocations of the excess purchase price were based upon preliminary estimates and assumptions. Accordingly, the
allocations may be subject to revision when the Company receives final information, including appraisals and other analyses. Any revisions to the fair values during the
measurement period will be recorded by the Company as further adjustments to the purchase price allocations. Although, in certain circumstances, the Company has
substantially integrated the operations of its acquired businesses, additional future costs relating to such integration may occur. These costs may result from integrating
operating systems, relocating employees, closing facilities, reducing duplicative efforts, and exiting and consolidating other activities. These costs will be recorded on the
Consolidated Statements of Income/(Loss) as expenses.
2021 ACQUISITIONS
Travel + Leisure. On January 5, 2021, the Company acquired the Travel + Leisure brand from Meredith Corporation for $100 million, $55 million of which was paid in
2021. These payments are reflected as $35 million of cash used in investing activities, along with the associated professional fees, and $20 million of cash used in financing
activities on the Consolidated Statements of Cash Flows. The remaining payments are to be completed by June 2024. This transaction was accounted for as an asset
acquisition, with the full consideration allocated to the related trademark indefinite-lived intangible asset. The Company acquired the Travel + Leisure brand to accelerate its
strategic plan to broaden its reach with the launch of new travel services, expand its membership travel business, and amplify the global visibility of its leisure travel
products.
2019 ACQUISITIONS
Alliance Reservations Network. On August 7, 2019, the Company acquired all of the equity of ARN. ARN provides private-label travel booking technology solutions. This
acquisition was undertaken for the purpose of accelerating growth at Travel and Membership by increasing the offerings available to its members and affiliates. ARN was
acquired for $102 million ($97 million net of cash acquired). The fair value of purchase consideration was comprised of: (i) $48 million paid in cash at closing, which is
included in cash used in investing activities on the Consolidated Statements of Cash Flows, net of cash received; and $11 million paid in each of 2020 and 2021 included in
cash used in financing activities on the Consolidated Statements of Cash Flows; (ii) $24 million of Travel + Leisure Co. stock (721,450 shares at a weighted average price
per share of $32.51); and (iii) $10 million of contingent consideration based on achieving certain financial and operational metrics.
The Company recognized the assets and liabilities of ARN based on estimates of their acquisition date fair values. The determination of the fair values of the acquired assets
and assumed liabilities, including goodwill and other intangible assets, requires significant judgment. The purchase price allocation, including the impacts of certain post-
closing adjustments, consists of: (i) $27 million of developed software with a weighted average life of 10 years included within Property and equipment, net; (ii) $38 million
of Goodwill; (iii) $35 million of definite-lived intangible assets with a weighted average life of 12 years primarily consisting of customer relationships; and (iv) $4 million of
Accounts payable. All of the goodwill and other intangible assets are deductible for income tax purposes. ARN is reported within the Travel and Membership segment. The
Company completed purchase accounting for this transaction during 2020.
Given the impact of COVID-19 on the industry, the Company performed assessments of the goodwill acquired as part of the ARN acquisition at October 1, 2021 and each
interim period in 2020, including the annual assessment on October 1,
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2020, and concluded at each assessment that the goodwill of ARN was not impaired. For the assessment performed on October 1, 2021, it was determined that the fair value
substantially exceeded the carrying value.
Although the Company determined that the goodwill of ARN was not impaired at these times, to the extent estimated discounted cash flows are revised downward, whether
as a result of continued and worsening COVID-19 impacts or if management’s current negotiations to expand ARN programs both internally and externally do not
materialize as expected, the Company may be required to write-down all or a portion of this goodwill, which would negatively impact earnings.
As a result of the impacts of COVID-19, the Company also performed an impairment analysis of ARN’s property and equipment and other intangible assets during each
quarter of 2020, including the fourth quarter as part of its annual impairment analysis on October 1, 2020, and determined in all periods that it was more likely than not that
these assets were not impaired. The Company did not have any triggering events requiring an impairment test to be performed for these amortizing assets in 2021.
Other. During 2019, the Company completed a business acquisition at its Vacation Ownership segment for $13 million ($10 million net of cash acquired). The acquisition
resulted in the recognition of (i) $4 million of Inventory, (ii) $7 million of definite-lived intangible assets, and (iii) $1 million of Accrued expenses and other liabilities.
6. Discontinued Operations
During 2018, the Company completed the spin-off of its hotel business (“Spin-off”) and the sale of its European vacation rentals business. Subsequent to these transactions
closing, the Company recognized additional gain and losses on disposal associated with these discontinued businesses. During 2021, the Company recognized a loss on
disposal of discontinued business, net of income taxes of $5 million as a result of entering into a settlement agreement for post-closing adjustment claims related to the sale
of the European vacation rentals business. See Note 29—Transactions with Former Parent and Former Subsidiaries for additional information. During 2020, the Company
recognized a $2 million loss on disposal of discontinued business, net of income taxes resulting from a tax audit related to the European vacation rentals business. During
2019, the Company recognized an $18 million gain on disposal of discontinued business, net of income taxes. This gain was related to $12 million of tax benefits associated
with additional foreign tax credit utilization and lower than anticipated state income taxes, as well as $6 million in returned escrow deposits associated with expired
guarantees related to the sale of the European vacation rentals business. The Company does not expect to incur significant ongoing gains and losses for these discontinued
operations.
Prior to their classification as discontinued operations, the hotel business comprised the Hotel Group segment and the European vacation rentals business was part of the
Travel and Membership segment.
The following table presents information regarding components of cash flows from discontinued operations for the years ended December 31, (in millions):
2021 2020 2019
Cash flows used in operating activities $ — $ — $ (1)
Cash flows used in investing activities — (5) (22)
7. Held-for-Sale Business
During 2019, the Company closed on the sale of its North American vacation rentals business for $162 million. After customary closing adjustments, the Company received
$156 million in cash and $10 million in Vacasa LLC (“Vacasa”) equity, resulting in a gain of $68 million which is included in Gain on sale of business on the Consolidated
Statements of Income/(Loss). Prior to sale, this business was reported within the Travel and Membership segment.
During December 2021, Vacasa merged with a publicly traded special purpose acquisition company and began trading on the Nasdaq Global Select market. As of
December 31, 2021, the fair value of the Company’s investment in Vacasa was $13 million, as measured using quoted prices in the active market (Level 1); representing an
increase of $9 million during the year. This increase is reflected as a $6 million recovery in Asset impairments/(recovery), and $3 million of Other income, net on the
Consolidated Statements of Income/(Loss).
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8. Intangible Assets
Intangible assets consisted of (in millions):
As of December 31, 2021 As of December 31, 2020
Gross Net Gross Net
Carrying Accumulated Carrying Carrying Accumulated Carrying
Amount Amortization Amount Amount Amortization Amount
Unamortized Intangible Assets:
Goodwill $ 961 $ 964
Trademarks (a) $ 146 $ 47
Amortized Intangible Assets:
Customer lists (b) $ 75 $ 31 $ 44 $ 75 $ 25 $ 50
Management agreements (c) 52 34 18 53 31 22
Trademarks (d) 8 5 3 8 5 3
Other (e) 8 — 8 9 — 9
$ 143 $ 70 $ 73 $ 145 $ 61 $ 84
(a) Comprised of trademarks that the Company has acquired that are expected to generate future cash flows for an indefinite period of time.
(b) Amortized between 4 to 15 years with a weighted average life of 12 years.
(c) Amortized between 10 to 25 years with a weighted average life of 17 years.
(d) Amortized between 7 to 8 years with a weighted average life of 7 years.
(e) Includes business contracts, which are amortized between 10 to 69 years with a weighted average life of 57 years.
Goodwill
During the fourth quarters of 2021, 2020, and 2019, the Company performed its annual goodwill impairment test and determinedno impairment existed as the fair value of
goodwill at its reporting units was in excess of the carrying value.
Due to the impacts of COVID-19, the Company also performed a qualitative analysis for each of its reporting units during each quarter of 2020. Additionally, the Company
performed quantitative assessments of the goodwill acquired as part of the ARN acquisition during the third and fourth quarters of 2020; which resulted in the fair value
exceeding the carrying value. Based on the results of these qualitative and quantitative assessments, the Company determined that ARN’s goodwill was not impaired and that
it was more likely than not that goodwill was not impaired at the Company’s other reporting units. For the quantitative assessment performed on October 1, 2021 as part of
the Company’s annual impairment analysis, it was determined that the fair value of the ARN goodwill substantially exceeded the carrying value.
The changes in the carrying amount of goodwill are as follows (in millions):
Balance as of Balance as of
December 31, 2020 Foreign Exchange December 31, 2021
Travel and Membership $ 937 $ (3) $ 934
Vacation Ownership 27 — 27
Total Company $ 964 $ (3) $ 961
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Based on the Company’s amortizable intangible assets as of December 31, 2021, the Company expects related amortization expense for the next five years as follows (in
millions):
Amount
2022 $ 10
2023 10
2024 9
2025 9
2026 9
9. Income Taxes
On March 11, 2021, the American Rescue Plan Act of 2021 (“ARPA”) was signed into law, which is the latest stimulus package to provide COVID-19 relief. ARPA included
an extension of the Coronavirus Aid, Relief, and Economic Security
(“CARES”) Act Employee Retention Tax Credit until December 31, 2021. In addition to the expansion of the employee retention credit (among other provisions), ARPA
includes several revenue-raising and business tax provisions. One such provision that will impact the Company is the expansion of the limitation of compensation deductions
above $1 million for certain covered employees of publicly held corporations. Effective for taxable years after December 31, 2026, ARPA expands the limitation to include
the next five highest compensated employees.
On March 27, 2020, the CARES Act was established to provide emergency assistance and health care for individuals, families, and businesses affected by COVID-19 and
generally support the U.S. economy. The CARES Act, among other things, included provisions relating to refundable payroll tax credits, deferment of employer social
security payments, net operating loss carryback periods, alternative minimum tax credit refunds, modifications to the net interest deduction limitations, and technical
corrections to tax depreciation methods for qualified improvement property.
The Company recorded $2 million and $26 million of employee retention tax credits for the years ended December 31, 2021 and 2020, including credits from similar
programs outside the U.S. This provision of the CARES Act has no additional requirements or restrictions. The Company has deferred social security payments and taken
additional depreciation deductions relating to qualified improvement property.
The Company asserts that substantially all undistributed foreign earnings will be reinvested indefinitely as of December 31, 2021. In the event the Company determines not
to continue to assert that all or part of its undistributed foreign earnings are permanently reinvested, such a determination in the future could result in the accrual and payment
of additional foreign withholding taxes, as well as U.S. taxes on currency transaction gains and losses, the determination of which is not practicable.
The income tax provision/(benefit) attributable to continuing operations consisted of the following for the years ended December 31 (in millions):
2021 2020 2019
Current
Federal $ 111 $ 42 $ 74
State 27 12 9
Foreign 17 11 29
155 65 112
Deferred
Federal (38) (82) 57
State (2) (3) 17
Foreign 1 (3) 5
(39) (88) 79
Provision/(benefit) for income taxes $ 116 $ (23) $ 191
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Pre-tax income/(loss) for domestic and foreign operations attributable to continuing operations consisted of the following for the years ended December 31 (in millions):
2021 2020 2019
Domestic $ 314 $ (326) $ 452
Foreign 115 50 228
Income/(loss) before income taxes $ 429 $ (276) $ 680
Deferred income tax assets and liabilities, as of December 31, were comprised of the following (in millions):
2021 2020
Deferred income tax assets:
Provision for doubtful accounts and loan loss allowance for vacation ownership contract receivables $ 180 $ 227
Foreign tax credit carryforward 77 75
Accrued liabilities and deferred income 76 80
Other comprehensive income 73 69
Net operating loss carryforward 33 37
Tax basis differences in assets of foreign subsidiaries 11 12
Other 89 92
Valuation allowance (a) (156) (153)
Deferred income tax assets 383 439
Reported in:
Other assets $ 25 $ 27
Deferred income taxes 686 725
Net deferred income tax liabilities $ 661 $ 698
(a) The valuation allowance of $ 156 million at December 31, 2021, relates to foreign tax credits, net operating loss carryforwards, and certain deferred tax assets of $ 56 million, $21 million, and $79
million. The valuation allowance of $153 million at December 31, 2020, relates to foreign tax credits, net operating loss carryforwards, and certain deferred tax assets of $ 50 million, $22 million, and
$81 million. The valuation allowance will be reduced when and if the Company determines it is more likely than not that the related deferred income tax assets will be realized.
As of December 31, 2021, the Company’s net operating loss carryforwards primarily relate to state and foreign net operating losses of $17 million and $14 million. The state
net operating losses are due to expire at various dates, but no later than 2041. The majority of the foreign net operating losses can be carried forward indefinitely. As of
December 31, 2021, the Company had $77 million of foreign tax credits. These foreign tax credits expire between 2022 and 2031.
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The Company’s effective income tax rate differs from the U.S. federal statutory rate as follows for the years ended December 31:
2021 2020 2019
Federal statutory rate 21.0% 21.0% 21.0%
State and local income taxes, net of federal tax benefits 4.5 (0.9) 6.8
Taxes on foreign operations at rates different than U.S. federal statutory rates (3.2) (0.9) 1.4
Taxes on foreign income, net of tax credits 3.5 0.2 0.4
Valuation allowance 1.8 (7.1) (2.4)
Installment sale interest 1.3 (0.8) 0.5
Other (1.9) (3.2) 0.4
27.0% 8.3% 28.1%
The effective income tax rate for 2021 differed from the statutory U.S. Federal income tax rate of21.0% primarily due to the effect of state income taxes and the net
increases in valuation allowances on the Company’s deferred tax assets. The effective income tax rate for 2020 differed from the statutory U.S. Federal income tax rate of
21.0% primarily due to net increases in valuation allowances on the Company’s deferred tax assets.
The following table summarizes the activity related to the Company’s unrecognized tax benefits (in millions):
2021 2020 2019
Beginning balance $ 26 $ 29 $ 28
Increases related to tax positions taken during a prior period 2 — 1
Increases related to tax positions taken during the current period 2 2 4
Decreases related to settlements with taxing authorities — — (1)
Decreases related to tax positions taken during a prior period — (2) (1)
Decreases as a result of a lapse of the applicable statute of limitations (3) (3) (2)
Ending balance $ 27 $ 26 $ 29
The gross amount of the unrecognized tax benefits that, if recognized, would affect the Company’s effective tax rate was $22 million, $22 million, and $24 million as of
December 31, 2021, 2020, and 2019. The Company accrued potential penalties and interest as a component of Provision/(benefit) for income taxes on the Consolidated
Statements of Income/(Loss) related to these unrecognized tax benefits of $1 million, $1 million, and $2 million during 2021, 2020, and 2019. The Company had a liability
for potential penalties of $4 million as of December 31, 2021, 2020, and 2019, and potential interest of $11 million, $10 million, and $9 million as of December 31, 2021,
2020, and 2019. Such liabilities are reported as a component of Accrued expenses and other liabilities on the Consolidated Balance Sheets. The Company does not expect the
unrecognized tax benefits balance to change significantly over the next 12 months.
The Company files U.S. federal and state, and foreign income tax returns in jurisdictions with varying statutes of limitations. The Company is currently under a U.S. federal
exam for the 2016 tax year and generally remains subject to examination by U.S. federal tax authorities for tax years 2018 through 2021. The 2012 through 2021 tax years
generally remain subject to examination by many U.S. state tax authorities. In significant foreign jurisdictions, the 2014 through 2021 tax years generally remain subject to
examination by their respective tax authorities. The statutes of limitations are scheduled to expire within 12 months of the reporting date in certain taxing jurisdictions, and
the Company believes that it is reasonably possible that the total amount of its unrecognized tax benefits could decrease by $2 million due to statute expirations.
The Company made cash income tax payments, net of refunds, of $110 million, $50 million, and $89 million during 2021, 2020, and 2019. In addition, the Company made
cash income tax payments, net of refunds, of $8 million and $39 million during 2020 and 2019 related to discontinued operations. Such payments exclude income tax related
payments made to or refunded by the Company’s former parent Cendant and Wyndham Hotels & Resorts, Inc. (“Wyndham Hotels”).
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(a) Excludes $17 million and $ 23 million of accrued interest on VOCRs as of December 31, 2021 and 2020, which are included in Trade receivables, net on the Consolidated Balance Sheets.
(b) Excludes $5 million and $ 9 million of accrued interest on VOCRs as of December 31, 2021 and 2020, which are included in Trade receivables, net on the Consolidated Balance Sheets.
Principal payments due on the Company’s VOCRs during each of the five years subsequent to December 31, 2021, and thereafter are as follows (in millions):
Non -
Securitized Securitized Total
2022 $ 219 $ 68 $ 287
2023 233 77 310
2024 245 83 328
2025 258 88 346
2026 249 78 327
Thereafter 857 364 1,221
$ 2,061 $ 758 $ 2,819
During 2021, 2020, and 2019, the Company’s securitized VOCRs generated interest income of $304 million, $391 million, and $405 million. Such interest income is
included within Consumer financing revenue on the Consolidated Statements of Income/(Loss).
During 2021, 2020, and 2019, the Company had net VOCR originations of $780 million, $481 million, and $1.5 billion and received principal collections of $815 million,
$718 million, and $937 million. The weighted average interest rate on outstanding VOCRs was14.5%, 14.4%, and 14.4% during 2021, 2020, and 2019.
The activity in the allowance for loan losses on VOCRs was as follows (in millions):
Amount
Allowance for loan losses as of December 31, 2018 $ 734
Provision for loan losses, net 479
Contract receivables write-offs, net (466)
Allowance for loan losses as of December 31, 2019 747
Provision for loan losses, net 415
Contract receivables write-offs, net (469)
Allowance for loan losses as of December 31, 2020 693
Provision for loan losses, net 129
Contract receivables write-offs, net (312)
Allowance for loan losses as of December 31, 2021 $ 510
Due to the economic downturn resulting from COVID-19 during the first quarter of 2020, the Company evaluated the potential impact of COVID-19 on its owners’ ability to
repay their contract receivables and as a result of current and projected unemployment rates at that time, the Company recorded a COVID-19 related allowance for loan
losses. The
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Company based its COVID-19 loan loss estimate upon historical data on the relationship between unemployment rates and net new defaults observed during the most recent
recession in 2008. This allowance consisted of a $225 million COVID-19 related provision, which was reflected as a reduction to Vacation ownership interest sales and $55
million of estimated recoveries, which were reflected as a reduction to Cost of vacation ownership interests on the Consolidated Statements of Income/(Loss). During the
fourth quarter of 2020, the Company updated its evaluation of the impact of COVID-19 on its owners’ ability to repay their contract receivables and, as a result of an
improvement in net new defaults and lower than expected unemployment rates, reduced the provision by $20 million with a corresponding $7 million increase in Cost of
vacation ownership interests. The total impact of COVID-19 on the ability for owners’ to repay their contracts receivables for the year ended December 31, 2020, is reflected
as a $205 million reduction to Vacation ownership interest sales and a $48 million reduction to Cost of vacation ownership interests on the Consolidated Statements of
Income/(Loss). During 2021, the Company analyzed the adequacy of the COVID-19 related allowance consistent with past methodology, and due to improvement in net new
defaults the Company reduced the allowance resulting in a $91 million increase to Vacation ownership interest sales and a corresponding $33 million increase to Cost of
vacation ownership interests on the Consolidated Statements of Income/(Loss).
Estimating the amount of the COVID-19 related allowance involves the use of significant estimates and assumptions. Since the time this allowance was established in March
2020, the Company has reversed $111 million of the initial $225 million provision. After considering write-offs and the allowance for remaining likely defaults associated
with loans that were granted payment deferrals, the Company has no COVID-19 related allowances as of December 31, 2021.
The Company recorded net provisions for loan losses of $129 million and $415 million as a reduction of net revenues during the years ended December 31, 2021 and 2020,
inclusive of the aforementioned COVID-19 related adjustments.
Credit Quality for Financed Receivables and the Allowance for Credit Losses
The basis of the differentiation within the identified class of financed VOI contract receivables is the consumer’s Fair Isaac Corporation (“FICO”) score. A FICO score is a
branded version of a consumer credit score widely used within the U.S. by the largest banks and lending institutions. FICO scores range from 300 to 850 and are calculated
based on information obtained from one or more of the three major U.S. credit reporting agencies that compile and report on a consumer’s credit history. The Company
updates its records for all active VOI contract receivables with a balance due on a rolling monthly basis to ensure that all VOI contract receivables are scored at least every six
months. The Company groups all VOI contract receivables into five different categories: FICO scores ranging from 700 to 850, from 600 to 699, below 600, no score
(primarily comprised of consumers for whom a score is not readily available, including consumers declining access to FICO scores and non-U.S. residents), and Asia Pacific
(comprised of receivables in the Company’s Vacation Ownership Asia Pacific business for which scores are not readily available).
The following table details an aging analysis of financing receivables using the most recently updated FICO scores, based on the policy described above (in millions):
As of December 31, 2021
700+ 600-699 <600 No Score Asia Pacific Total
Current $ 1,630 $ 734 $ 98 $ 72 $ 169 $ 2,703
31 - 60 days 17 24 10 3 1 55
61 - 90 days 9 12 7 1 — 29
91 - 120 days 9 12 9 1 1 32
Total (a) $ 1,665 $ 782 $ 124 $ 77 $ 171 $ 2,819
(a) Includes contracts under temporary deferment (up to 180 days). As of December 31, 2021 and 2020, contracts under deferment total $ 7 million and $ 37 million.
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The Company ceases to accrue interest on VOI contract receivables once the contract has remained delinquent for greater than90 days and reverses all of the associated
accrued interest recognized to date against interest income included within Consumer financing revenue on the Consolidated Statements of Income/(Loss). At greater than
120 days, the VOI contract receivable is written off to the allowance for loan losses. In accordance with its policy, the Company assesses the allowance for loan losses
primarily using a static pool methodology and thus does not assess individual loans for impairment.
The following table details the year of origination of financing receivables using the most recently updated FICO scores, based on the policy described above (in millions):
As of December 31, 2021
700+ 600-699 <600 No Score Asia Pacific Total
2021 $ 534 $ 221 $ 11 $ 11 $ 38 $ 815
2020 224 105 17 6 38 390
2019 324 168 37 19 33 581
2018 234 117 25 14 24 414
2017 157 76 15 11 14 273
Prior 192 95 19 16 24 346
Total $ 1,665 $ 782 $ 124 $ 77 $ 171 $ 2,819
11. Inventory
Inventory, as of December 31, consisted of (in millions):
2021 2020
Completed VOI inventory $ 998 $ 1,049
Estimated VOI recoveries 187 246
VOI construction in process 13 30
Inventory sold subject to repurchase 13 13
Vacation exchange credits and other 4 8
Land held for VOI development 1 1
Total inventory $ 1,216 $ 1,347
The Company had net transfers of $75 million and $30 million of VOI inventory to property and equipment during 2021 and 2020.
During 2020, as a result of resort closures and cancellations surrounding COVID-19, the Company recorded a $48 million reduction to exchange inventory consisting of
costs previously incurred by RCI to provide enhanced out-of-network travel options to members. The write-off was included within Operating expenses on the Consolidated
Statements of Income/(Loss). The Company anticipates that remaining inventory will be fully utilized to maximize exchange supply for its members in 2022 and beyond.
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During 2013, the Company sold real property located in Las Vegas, Nevada, to a third-party developer, consisting of vacation ownership inventory and property and
equipment. The Company recognized no gain or loss on these sales transactions.
In accordance with the agreements with the third-party developers, the Company has conditional rights and conditional obligations to repurchase the completed properties
from the developers subject to the properties conforming to the Company’s vacation ownership resort standards and provided that the third-party developers have not sold the
properties to another party. Under the sale of real estate accounting guidance, the conditional rights and obligations of the Company constitute continuing involvement and
thus the Company was unable to account for these transactions as a sale.
The following table summarizes the activity related to the Company’s inventory obligations (in millions):
Las Vegas (a) Moab (a) Orlando (a) Other (b) Total
December 31, 2019 $ 43 $ — $ — $ 6 $ 49
Purchases 36 41 44 107 228
Payments (66) (10) (22) (96) (194)
December 31, 2020 13 31 22 17 83
Purchases 2 25 2 70 99
Payments (2) (56) (24) (86) (168)
December 31, 2021 $ 13 $ — $ — $ 1 $ 14
(a) Included in Accrued expenses and other liabilities on the Consolidated Balance Sheets.
(b) Included in Accounts payable on the Consolidated Balance Sheets.
The Company has committed to repurchase the completed property located in Las Vegas, Nevada, from third-party developers subject to the property meeting the Company’s
vacation ownership resort standards and provided that the third-party developers have not sold the property to another party. The maximum potential future payments that the
Company may be required to make under these commitments was $65 million as of December 31, 2021.
During 2021, 2020, and 2019, the Company recorded depreciation and amortization expense of $115 million, $117 million, and $113 million related to property and
equipment. As of December 31, 2021 and 2020, the Company had accrued capital expenditures of $1 million and $3 million.
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13. Leases
The Company leases property and equipment under finance and operating leases for its corporate headquarters, administrative functions, marketing and sales offices, and
various other facilities and equipment. For leases with terms greater than 12 months, the Company records the related asset and obligation at the present value of lease
payments over the term. Many of its leases include rental escalation clauses, lease incentives, renewal options and/or termination options that are factored into the Company’s
determination of lease payments. The Company elected the hindsight practical expedient to determine the reasonably certain lease term for existing leases. The Company also
made an accounting policy election to keep leases with an initial term of 12 months or less off the balance sheet and recognize the associated lease payments on a straight-
line basis over the lease term in the Consolidated Statements of Income/(Loss).
When available, the Company uses the rate implicit in the lease to discount lease payments to present value; however, most of its leases do not provide a readily determinable
implicit rate. Therefore, the Company must estimate its incremental borrowing rate to discount the lease payments based on information available at lease commencement.
The majority of the Company’s leases have remaining lease terms of one to 20 years, some of which include options to extend the leases for up to10 years, and some of
which include options to terminate the leases within one year.
The table below presents information related to the lease costs for finance and operating leases for the years ended December 31, (in millions):
2021 2020 2019
Operating lease cost $ 22 $ 30 $ 37
The table below presents the lease-related assets and liabilities recorded on the Consolidated Balance Sheets:
Balance Sheet Classification December 31, 2021 December 31, 2020
Operating Leases (in millions):
Operating lease right-of-use assets Other assets $ 79 $ 92
Operating lease liabilities Accrued expenses and other liabilities $ 136 $ 157
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The table below presents supplemental cash flow information related to leases for the years ended December 31, (in millions):
2021 2020 2019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases $ 36 $ 36 $ 48
Operating cash flows from finance leases — — —
Financing cash flows from finance leases 4 4 2
Right-of-use assets obtained in exchange for lease obligations:
Operating leases $ 7 $ 3 $ 8
Finance leases 6 6 3
The table below presents maturities of lease liabilities as of December 31, 2021 (in millions):
Finance
Operating Leases Leases
2022 $ 32 $ 5
2023 30 3
2024 28 2
2025 24 —
2026 14 —
Thereafter 35 —
Total minimum lease payments 163 10
Less: Amount of lease payments representing interest (27) (1)
Present value of future minimum lease payments $ 136 $ 9
Due to the impact of COVID-19 during 2020, the Company decided to abandon the remaining portion of its administrative offices in New Jersey. In 2020, the Company was
also notified that Wyndham Hotels exercised its early termination rights under the sublease agreement for this building. As a result, the Company recorded $22 million of
restructuring charges associated with non-lease components of the office space and $24 million of impairment charges associated with the write-off of right-of-use assets and
furniture, fixtures and equipment. Additionally during 2020, the Company incurred $5 million of impairment charges related to right-of-use assets at closed sales centers
within its Vacation Ownership segment, and $1 million of restructuring charges at each of the Vacation Ownership and corporate segments related to right-of-use assets at its
corporate headquarters.
Subsequent to the Spin-off and in accordance with the Company’s decision to further reduce its corporate footprint, the Company focused on rationalizing existing facilities
which included abandoning portions of its administrative offices in New Jersey. As a result, during 2019 the Company recorded $12 million of non-cash impairment charges
associated with the write-off of right-of-use assets and furniture, fixtures and equipment. During 2019, the Company also entered into an early termination agreement for an
operating lease in Chicago, Illinois, resulting in $6 million of non-cash impairment charges associated with the write-off of right-of-use assets, related lease liabilities, and
furniture, fixtures and equipment. These charges were offset by a $9 million indemnification receivable from Wyndham Hotels. Such amounts are included within Separation
and related costs on the Consolidated Statements of Income/(Loss). Refer to Note 27—Impairments and Other Charges for additional information on the Company’s lease
related impairments.
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16. Debt
The Company’s indebtedness, as of December 31, consisted of (in millions):
2021 2020
Non-recourse vacation ownership debt: (a)
Term notes (b) $ 1,614 $ 1,893
USD bank conduit facility (due October 2022) (c) 190 168
AUD/NZD bank conduit facility (due April 2023)(d) 130 173
Total $ 1,934 $ 2,234
Debt: (e)
$1.0 billion secured revolving credit facility (due October 2026) (f) $ — $ 547
$300 million secured term loan B (due May 2025) (g) 288 291
$250 million 5.625% secured notes (due March 2021) — 250
$650 million 4.25% secured notes (due March 2022) (h) — 650
$400 million 3.90% secured notes (due March 2023) (i) 401 402
$300 million 5.65% secured notes (due April 2024) 299 299
$350 million 6.60% secured notes (due October 2025) (j) 345 344
$650 million 6.625% secured notes (due July 2026) 643 641
$400 million 6.00% secured notes (due April 2027) (k) 407 408
$650 million 4.50% secured notes (due December 2029) 641 —
$350 million 4.625% secured notes (due March 2030) 346 345
Finance leases 9 7
Total $ 3,379 $ 4,184
(a) Represents non-recourse debt that is securitized through bankruptcy-remote special purpose entities (“SPEs”), the creditors of which have no recourse to the Company for principal and interest. These
outstanding borrowings (which legally are not liabilities of the Company) are collateralized by $2.17 billion and $ 2.57 billion of underlying gross VOCRs and related assets (which legally
are not assets of the Company) as of December 31, 2021 and 2020.
(b) The carrying amounts of the term notes are net of debt issuance costs of $ 18 million and $ 21 million as of December 31, 2021 and 2020.
(c) The Company has a borrowing capacity of $ 800 million under the USD bank conduit facility through October 2022. Borrowings under this facility are required to be repaid as the collateralized
receivables amortize but no later than November 2023.
(d) The Company has a borrowing capacity of 250 million Australian dollars (“AUD”) and 48 million New Zealand dollars (“NZD”) under the AUD/NZD bank conduit facility through April
2023. Borrowings under this facility are required to be repaid no later than May 2025.
(e) The carrying amounts of the secured notes and term loan are net of unamortized discounts of $ 20 million and $ 16 million as of December 31, 2021 and 2020, and net of unamortized debt
financing costs of $8 million and $ 7 million as of December 31, 2021 and 2020.
(f) The weighted average effective interest rate on borrowings from this facility was 3.19% and 3.02% as of December 31, 2021 and 2020. In late March 2020, the Company drew down its
$1.0 billion secured revolving credit facility as a precautionary measure due to COVID-19. As of December 31, 2021, these borrowings have been repaid.
(g) The weighted average effective interest rate on borrowings from this facility was 2.39% and 2.93% as of December 31, 2021 and 2020.
(h) Includes less than $1 million of unamortized gains from the settlement of a derivative as of December 31, 2020.
(i) Includes $2 million and $ 3 million of unamortized gains from the settlement of a derivative as of December 31, 2021 and 2020.
(j) Includes $4 million and $ 5 million of unamortized losses from the settlement of a derivative as of December 31, 2021 and 2020.
(k) Includes $9 million and $ 11 million of unamortized gains from the settlement of a derivative as of December 31, 2021 and 2020.
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Required principal payments on the non-recourse vacation ownership debt are based on the contractual repayment terms of the underlying VOCRs. Actual maturities may
differ as a result of prepayments by the VOCR obligors.
As of December 31, 2021, the available capacity under the Company’s borrowing arrangements was as follows (in millions):
Non-recourse Conduit Revolving
Facilities (a) Credit Facilities (b)
Total capacity $ 1,018 $ 1,000
Less: Outstanding borrowings 320 —
Less: Letters of credit — 2
Available capacity $ 698 $ 998
(a) Consists of the Company’s USD bank conduit facility and AUD/NZD bank conduit facility. The capacity of these facilities is subject to the Company’s ability to provide additional assets to
collateralize additional non-recourse borrowings.
(b) Consists of the Company’s $1.0 billion secured revolving credit facility.
Sierra Timeshare 2021-1 Receivables Funding, LLC. On March 8, 2021, the Company closed on a placement of a series of term notes payable, issued by Sierra Timeshare
2021-1 Receivables Fundings LLC, with an initial principal amount of $500 million, secured by VOCRs and bearing interest at a weighted average coupon rate of1.57%.
The advance rate for this transaction was 98%. As of December 31, 2021, the Company had $316 million of outstanding borrowings under these term notes, net of debt
issuance costs.
Sierra Timeshare 2021-2 Receivables Funding LLC. On October 26, 2021, the Company closed on a placement of a series of term notes payable, issued by Sierra Timeshare
2021-2 Receivables Funding LLC, with an initial principal amount of $350 million, secured by VOCRs and bearing interest at a weighted average coupon rate of1.82%. The
advance rate for this transaction was 98%. As of December 31, 2021, the Company had $309 million of outstanding borrowings under these term notes, net of debt issuance
costs.
Term Notes. In addition to the 2021 term notes described above, as of December 31, 2021, the Company had $989 million of outstanding non-recourse borrowings, net of
debt issuance costs, under term notes entered into prior to December 31, 2020. The Company’s non-recourse term notes include fixed and floating rate term notes for which
the weighted average interest rate was 3.9%, 4.5%, and 4.5% during 2021, 2020, and 2019.
USD bank conduit facility. The Company has a non-recourse timeshare receivables conduit facility with a total capacity of $800 million and bearing interest based on
variable commercial paper rates plus a spread or LIBOR (or a successor rate), plus a spread. Borrowings under this facility are required to be repaid as the collateralized
receivables amortize, no later than November 2023. As of December 31, 2021, the Company had $190 million of outstanding borrowings under this facility.
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AUD/NZD bank conduit facility. On April 27, 2021, the Company renewed its AUD/NZD non-recourse timeshare receivables conduit facility, extending the commitment
period from September 2021 to April 2023. The renewal included a reduction of the AUD borrowing from A$255 million to A$250 million, while the NZD capacity
remained unchanged at NZ$48 million. The facility is secured by VOCRs and bears interest at variable rates based on the Bank Bill Swap Bid Rate plus1.65%. Borrowings
under this facility are required to be repaid no later than May 2025. As of December 31, 2021, the Company had $130 million of outstanding borrowings under this facility.
As of December 31, 2021, the Company’s non-recourse vacation ownership debt of $1.93 billion was collateralized by $2.17 billion of underlying gross VOCRs and related
assets. Additional usage of the capacity of the Company’s non-recourse bank conduit facilities are subject to the Company’s ability to provide additional assets to
collateralize such facilities. The combined weighted average interest rate on the Company’s total non-recourse vacation ownership debt was 4.0%, 4.2%, and
4.4% during 2021, 2020, and 2019.
Debt
$1.0 billion Revolving Credit Facility and $300 million Term Loan B. In 2018, the Company entered into a credit agreement with Bank of America, N.A. as administrative
agent and collateral agent. The agreement provided for senior secured credit facilities in the amount of $1.3 billion, consisting of the secured term loan B of $300 million
maturing in 2025 and a secured revolving facility of $1.0 billion maturing in 2026. On October 22, 2021, the Company entered the Second Amendment which renewed the
credit agreement governing its $1.0 billion revolving credit facility and term loan B, extending the end of the commitment period of the revolving credit facility from May
2023 to October 2026. The Second Amendment reestablished the annual interest rate pricing construct in existence prior to the First Amendment which is equal to, at the
Company’s option, either a base rate plus a margin ranging from 0.75% to 1.25% or LIBOR plus a margin ranging from 1.75% to 2.25%, in either case based upon the
Company’s first lien leverage ratio. The interest rate per annum applicable to term loan B is equal to, at the Company’s option, either a base rate plus a margin of 1.25% or
LIBOR plus a margin of 2.25%. The Second Amendment also includes customary LIBOR transition language providing for alternate interest rate options upon the cessation
of LIBOR publication. As of December 31, 2021, the Company’s interest rate per annum applicable to term loan B and borrowings under the revolving credit facility was the
applicable LIBOR based rate plus a margin of 2.25%.
As of December 31, 2021, the security agreement that exists in connection with the credit agreement names Bank of America N.A. as collateral agent on behalf of the secured
parties (as defined in the security agreement), and has been in force since May 31 2018. The security agreement grants a security interest in the collateral of the Company (as
defined in the security agreement) and includes the holders of Travel + Leisure Co.'s 3.90% notes due 2023, 5.65% notes due 2024, 6.60% notes due 2025, 6.625% notes due
2026, 6.00% notes due 2027, 4.50% notes due 2029, and the 4.625% notes due 2030, as “secured parties.” These noteholders share equally and ratably in the collateral (as
defined in the security agreement) owned by the Company for so long as the indebtedness under the credit agreement is secured by such collateral.
The interest rates on the aforementioned notes reflect increases for those notes that were impacted by the rating agency downgrades of the Company’s corporate notes.
Pursuant to the terms of the indentures governing such rating sensitive series of notes, the interest rate on each such series of notes may be subject to future increases or
decreases, as a result of future downgrades or upgrades to the credit ratings of such notes by Standard & Poor’s Rating Services (“S&P”), Moody’s Investors Services, Inc.
(“Moody’s”), or a substitute rating agency. Since issuance, the interest rates on the impacted notes have increased 150 basis points as of December 31, 2021, with a
maximum potential for additional increase of 50 basis points.
Secured Notes. On November 18, 2021, the Company issued secured notes, with a face value of $650 million and an interest rate of 4.5%, for net proceeds of $643 million.
Debt discount and deferred financing costs were collectively $9 million, which will be amortized over the life of the notes. Interest is payable semi-annually in arrears. The
notes will mature on December 1, 2029, and are redeemable at the Company’s option at a redemption price equal to the greater of (i) the sum of the principal being redeemed,
and (ii) a “make-whole” price specified in the indenture and the notes, plus, in each case, accrued and unpaid interest. The net proceeds of this offering, together with cash on
hand, was used to redeem all of the Company’s $650 million 4.25% secured notes due March 2022, and to pay the related fees and expenses.
As of December 31, 2021, the Company had $2.44 billion of outstanding secured notes issued prior to December 31, 2020. Interest on these notes is payable semi-annually
in arrears. The notes are redeemable at the Company’s option at a redemption price equal to the greater of (i) the sum of the principal being redeemed, and (ii) a “make-
whole” price specified in the indenture of the notes, plus, in each case, accrued and unpaid interest. These notes rank equally in right of payment with all of the Company’s
other secured indebtedness.
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During 2013, the Company entered into pay-variable/receive-fixed interest rate swap agreements on its3.90% and 4.25% senior unsecured notes with notional amounts of
$400 million and $100 million. The fixed interest rates on these notes were effectively modified to a variable LIBOR-based index. During 2015, the Company terminated the
swap agreements resulting in a gain of $17 million, which is being amortized over the remaining life of the senior secured notes as a reduction to Interest expense on the
Consolidated Statements of Income/(Loss). The Company had $2 million and $4 million of deferred gains as of December 31, 2021 and 2020, which are included within
Debt on the Consolidated Balance Sheets.
Debt Covenants
The revolving credit facilities and term loan B are subject to covenants including the maintenance of specific financial ratios as defined in the credit agreement. The original
financial ratio covenants consist of a minimum interest coverage ratio of no less than 2.5 to 1.0 as of the measurement date and a maximum first lien leverage ratio not to
exceed 4.25 to 1.0 as of the measurement date. The interest coverage ratio is calculated by dividing consolidated EBITDA (as defined in the credit agreement) by
consolidated interest expense (as defined in the credit agreement), both as measured on a trailing 12-month basis preceding the measurement date. The first lien leverage ratio
is calculated by dividing consolidated first lien debt (as defined in the credit agreement) as of the measurement date by consolidated EBITDA (as defined in the credit
agreement) as measured on a trailing 12-month basis preceding the measurement date.
On July 15, 2020, the Company entered into the First Amendment to the Company’s credit agreement governing its revolving credit facility and term loan B. The First
Amendment established a Relief Period with respect to the Company’s secured revolving credit facility, which commenced on July 15, 2020, and was scheduled to end on
April 1, 2022. The First Amendment increased the existing leverage-based financial covenant of 4.25 to 1.0 by varying levels for each applicable quarter during the Relief
Period. Among other changes, the First Amendment increased the interest rate applicable to borrowings under the Company’s secured revolving credit facility utilizing a
tiered pricing grid based on the Company’s first lien leverage ratio in any quarter it exceeded 4.25 to 1.0, until the end of the Relief Period; added a new minimum liquidity
covenant, tested quarterly until the end of the Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the effective date of the First
Amendment and on or prior to the last day of the relevant fiscal quarter; and required the Company to maintain an interest coverage ratio (as defined in the credit agreement)
of no less than 2.0 to 1.0. The First Amendment amended the definition of “Material Adverse Effect” in the credit agreement to take into consideration the impacts of the
COVID-19 pandemic during the Relief Period. The Relief Period included certain restrictions on the use of cash including the prohibition of share repurchases. Finally, the
First Amendment limited the payout of dividends during the Relief Period to not exceed $0.50 per share, the rate in effect prior to the amendment.
Under the First Amendment to the credit agreement, if the first lien leverage ratio exceeded4.25 to 1.0, the interest rate on revolver borrowings would increase, and the
Company would be subject to higher fees associated with its letters of credit, both of which were based on a tiered pricing grid. Given the first lien leverage ratio at
December 31, 2020, the fees associated with letters of credit and the interest rate on the revolver borrowings increased 25 basis points effective March 1, 2021, until the
Relief period was terminated by the Second Amendment on October 22, 2021.
The Second Amendment stipulated a first lien leverage ratio financial covenant not to exceed4.75 to 1.0 commencing with the December 31, 2021 period through June 30,
2022, after which time it will return to 4.25 to 1.0, the level in existence prior to the effective date of the First Amendment. The Second Amendment also increased the
interest coverage ratio (as defined in the credit agreement) to no less than 2.5 to 1.0, the level existing prior to the effective date of the First
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Amendment, and eliminated restrictions regarding share repurchases, dividends, acquisitions, and the Relief Period minimum liquidity covenant. In connection with entering
the Second Amendment, the Company resumed share repurchases during the fourth quarter of 2021.
The Second Amendment reestablished the tiered pricing grid that was in place prior to the First Amendment. The interest rate on revolver borrowings and fees associated
with letters of credit are subject to future changes based on the Company’s first lien leverage ratio which could serve to further reduce the interest rate if the ratio were to
decrease to 3.75 to 1.0 or below.
As of December 31, 2021, the Company’s interest coverage ratio was 4.00 to 1.0 and the first lien leverage ratio was3.99 to 1.0. These ratios do not include interest expense
or indebtedness related to any qualified securitization financing (as defined in the credit agreement). As of December 31, 2021, the Company was in compliance with all of
the financial covenants described above.
Each of the Company’s non-recourse securitized term notes, and the bank conduit facilities contain various triggers relating to the performance of the applicable loan pools.
If the VOCR pool that collateralizes one of the Company’s securitization notes fails to perform within the parameters established by the contractual triggers (such as higher
default or delinquency rates), there are provisions pursuant to which the cash flows for that pool will be maintained in the securitization as extra collateral for the note holders
or applied to accelerate the repayment of outstanding principal to the note holders. As of December 31, 2021, all of the Company’s securitized loan pools were in compliance
with applicable contractual triggers.
Interest Expense
The Company incurred interest expense of $198 million during 2021, consisting of interest on debt, excluding non-recourse vacation ownership debt, and including an offset
of less than $1 million of capitalized interest. Cash paid related to such interest was $207 million.
The Company incurred interest expense of $192 million during 2020, consisting of interest on debt, excluding non-recourse vacation ownership debt, and including an offset
of $1 million of capitalized interest. Cash paid related to such interest was $163 million.
The Company incurred interest expense of $162 million during 2019, consisting of interest on debt, excluding non-recourse vacation ownership debt, and including an offset
of $3 million of capitalized interest. Cash paid related to such interest was $158 million.
Interest expense incurred in connection with the Company’s non-recourse vacation ownership debt was $81 million, $101 million, and $106 million during 2021, 2020, and
2019, and is reported within Consumer financing interest on the Consolidated Statements of Income/(Loss). Cash paid related to such interest was $56 million, $74
million, and $81 million during 2021, 2020, and 2019.
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The assets and liabilities of these vacation ownership SPEs are as follows (in millions):
December 31, December 31,
2021 2020
Securitized contract receivables, gross (a) $ 2,061 $ 2,458
Securitized restricted cash (b) 84 92
Interest receivables on securitized contract receivables (c) 17 23
Other assets (d) 4 5
Total SPE assets 2,166 2,578
Non-recourse term notes (e)(f) 1,614 1,893
Non-recourse conduit facilities (e) 320 341
Other liabilities (g) 2 2
Total SPE liabilities 1,936 2,236
SPE assets in excess of SPE liabilities $ 230 $ 342
(a) Included in Vacation ownership contract receivables, net on the Consolidated Balance Sheets.
(b) Included in Restricted cash on the Consolidated Balance Sheets.
(c) Included in Trade receivables, net on the Consolidated Balance Sheets.
(d) Primarily includes deferred financing costs for the bank conduit facility and a security investment asset, which is included in Other assets on the Consolidated Balance Sheets.
(e) Included in Non-recourse vacation ownership debt on the Consolidated Balance Sheets.
(f) Includes deferred financing costs of $ 18 million and $ 21 million as of December 31, 2021 and 2020, related to non-recourse debt.
(g) Primarily includes accrued interest on non-recourse debt, which is included in Accrued expenses and other liabilities on the Consolidated Balance Sheets.
In addition, the Company has VOCRs that have not been securitized through bankruptcy-remote SPEs. Such gross receivables were $758 million and $717 million as of
December 31, 2021 and 2020. A summary of total vacation ownership receivables and other securitized assets, net of securitized liabilities and the allowance for loan losses,
is as follows (in millions):
December 31, December 31,
2021 2020
SPE assets in excess of SPE liabilities $ 230 $ 342
Non-securitized contract receivables 758 717
Less: Allowance for loan losses 510 693
Total, net $ 478 $ 366
As a result of a disruption to VOI sales caused by the impact of the hurricanes on Saint Thomas, U.S. Virgin Islands, in 2017, there was a change in the economics of the
transaction due to a reduction in the fair value of the assets of the SPE. As such, during 2017, the Company was considered the primary beneficiary for specified assets and
liabilities of the SPE, and therefore consolidated $64 million of Property and equipment, net and $104 million of Debt on its Consolidated Balance Sheets. As a result of this
consolidation, the Company incurred a non-cash $37 million loss due to the write-down of property and equipment to fair value. During 2019, the Company made its final
purchase of VOI inventory from the SPE and the debt was extinguished.
The SPEs conveyed no property and equipment to the Company during either 2021 or 2020.
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Level 2: Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived
valuations whose inputs are observable or whose significant value driver is observable.
Level 3: Unobservable inputs used when little or no market data is available. In certain cases, the inputs used to measure fair value may fall into different levels of the fair
value hierarchy. In such cases, the level in the fair value hierarchy within which the fair value measurement falls has been determined based on the lowest level input (closest
to Level 3) that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement in its entirety
requires judgment, and considers factors specific to the asset or liability.
The Company’s derivative instruments currently consist of interest rate caps and foreign exchange forward contracts. See Note 19—Financial Instruments for additional
details.
As of December 31, 2021, the Company had foreign exchange contracts resulting in $1 million of assets which are included within Other assets and less than $1 million of
liabilities which are included in Accrued expenses and other liabilities on the Consolidated Balance Sheets. On a recurring basis, such assets and liabilities are remeasured at
estimated fair value (all of which are Level 2) and thus are equal to the carrying value.
The impact of interest rate caps was immaterial as of December 31, 2021 and 2020.
For assets and liabilities that are measured using quoted prices in active markets, the fair value is the published market price per unit multiplied by the number of units held
without consideration of transaction costs. Assets and liabilities that are measured using other significant observable inputs are valued by reference to similar assets and
liabilities. For these items, a significant portion of fair value is derived by reference to quoted prices of similar assets and liabilities in active markets. For assets and liabilities
that are measured using significant unobservable inputs, fair value is primarily derived using a fair value model, such as a discounted cash flow model.
The fair value of financial instruments is generally determined by reference to market values resulting from trading on a national securities exchange or in an over-the-
counter market. In cases where quoted market prices are not available, fair value is based on estimates using present value or other valuation techniques, as appropriate. The
carrying amounts of cash and cash equivalents, restricted cash, trade receivables, accounts payable, and accrued expenses and other current liabilities approximate fair value
due to the short-term maturities of these assets and liabilities.
The carrying amounts and estimated fair values of all other financial instruments were as follows (in millions):
December 31, 2021 December 31, 2020
Carrying Estimated Fair Carrying Estimated Fair
Amount Value Amount Value
Assets
Vacation ownership contract receivables, net (Level 3) $ 2,309 $ 2,858 $ 2,482 $ 3,035
Liabilities
Debt (Level 2) $ 5,313 $ 5,514 $ 6,418 $ 6,705
The Company estimates the fair value of its VOCRs using a discounted cash flow model which it believes is comparable to the model that an independent third-party would
use in the current market. The model uses Level 3 inputs consisting of default rates, prepayment rates, coupon rates, and loan terms for the contract receivables portfolio as
key drivers of risk and relative value that, when applied in combination with pricing parameters, determines the fair value of the underlying contract receivables.
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The Company estimates the fair value of its non-recourse vacation ownership debt by obtaining Level 2 inputs comprised of indicative bids from investment banks that
actively issue and facilitate the secondary market for timeshare securities. The Company estimates the fair value of its debt, excluding finance leases, using Level 2 inputs
based on indicative bids from investment banks and determines the fair value of its secured notes using quoted market prices (such secured notes are not actively traded).
The Company reviews the effectiveness of its hedging instruments on an ongoing basis, recognizes current period hedge ineffectiveness immediately in earnings and
discontinues hedge accounting for any hedge that it no longer considers to be highly effective. The Company recognizes changes in fair value for derivatives not designated as
hedges or those not qualifying for hedge accounting in current period earnings. Upon termination of cash flow hedges, the Company releases gains and losses from AOCL
based on the timing of the underlying cash flows, unless the termination results from the failure of the intended transaction to occur in the expected time frame. Such untimely
transactions require the Company to immediately recognize in earnings gains and losses previously recorded in AOCL.
Changes in interest rates and foreign exchange rates expose the Company to market risk. The Company periodically uses cash flow and fair value hedges as part of its overall
strategy to manage its exposure to market risks associated with fluctuations in interest rates and foreign currency exchange rates. As a matter of policy, the Company only
enters into transactions that it believes will be highly effective at offsetting the underlying risk and it does not use derivatives for trading or speculative purposes.
The Company uses the following derivative instruments to mitigate its foreign currency exchange rate and interest rate risks:
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There were no losses on derivatives recognized in AOCL for the years ended December 31, 2021, 2020, or 2019.
The following table summarizes information regarding the gains recognized in income on the Company’s freestanding derivatives for the years ended December 31 (in
millions):
2021 2020 2019
Non-designated hedging instruments
Foreign exchange contracts (a) $ 1 $ 3 $ 1
(a) Included within Operating expenses on the Consolidated Statements of Income/(Loss), which is primarily offset by changes in the value of the underlying assets and liabilities.
As of December 31, 2021, there were no significant concentrations of credit risk with any individual counterparty or groups of counterparties. However,17% of the
Company’s outstanding VOCRs portfolio relates to customers who reside in California. With the exception of the financing provided to customers of its vacation ownership
businesses, the Company does not normally require collateral or other security to support credit sales.
Market Risk
The Company is subject to risks relating to the geographic concentrations of (i) areas in which the Company is currently developing and selling vacation ownership
properties, (ii) sales offices in certain vacation areas, and (iii) customers of the Company’s vacation ownership business, which in each case, may result in the Company’s
results of operations being more sensitive to local and regional economic conditions and other factors, including competition, extreme weather conditions and other natural
disasters, and economic downturns, than the Company’s results of operations would be, absent such geographic concentrations. Local and regional economic conditions and
other factors may differ materially from prevailing conditions in other parts of the world. Florida and Nevada are examples of areas with concentrations of sales offices. For
the year ended December 31, 2021, 15% of the Company’s VOI sales revenues were generated in sales offices located in Florida and15% in Nevada.
Included within the Consolidated Statements of Income/(Loss) are net revenues generated from transactions in the state of Florida of15%, 18%, and 19% during 2021, 2020,
and 2019; net revenues generated from transactions in California of 10%, 12%, and 11%; and net revenues generated from transactions in the state of Nevada of 10%, 6%,
and 9%.
Leases
The Company is committed to making finance and operating lease payments covering various facilities and equipment. Total future minimum lease obligations are $173
million, including finance leases, operating leases, leases signed but not yet commenced, and leases with a lease term of less than 12 months. See Note 13—Leases for
additional detail.
Purchase Commitments
In the normal course of business, the Company makes various commitments to purchase goods or services from specific suppliers, including those related to vacation
ownership resort development and other capital expenditures. Purchase commitments made by the Company as of December 31, 2021, aggregated to $826 million, of which
$656 million were for marketing-related activities, $61 million were related to the development of vacation ownership properties, and $45 million were for information
technology activities.
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Letters of Credit
As of December 31, 2021, the Company had $36 million of irrevocable standby letters of credit outstanding, of which $2 million were under its revolving credit facilities. As
of December 31, 2020, the Company had $127 million of irrevocable standby letters of credit outstanding, of which $96 million were under its revolving credit facilities.
Such letters of credit issued during 2020 included a $48 million letter of credit for guarantees related to the sale of the European vacation rentals business for which
Wyndham Hotels and Travel + Leisure Co. are required to maintain certain credit ratings. This letter of credit was released during 2021, see Note 29—Transactions with
Former Parent and Former Subsidiaries for additional details. The letters of credit issued during 2021 and 2020 also supported the securitization of VOCR fundings, certain
insurance policies, and development activity at the Company’s Vacation Ownership segment.
Surety Bonds
A portion of the Company’s vacation ownership sales and developments are supported by surety bonds provided by affiliates of certain insurance companies in order to meet
regulatory requirements of certain states. In the ordinary course of the Company’s business, it has assembled commitments from 12 surety providers in the amount of $2.3
billion, of which the Company had $292 million outstanding as of December 31, 2021. The availability, terms and conditions, and pricing of bonding capacity are dependent
on, among other things, continued financial strength and stability of the insurance company affiliates providing the bonding capacity, general availability of such capacity
and the Company’s corporate credit rating. If the bonding capacity is unavailable or, alternatively, the terms and conditions and pricing of the bonding capacity are
unacceptable to the Company, its vacation ownership business could be negatively impacted.
L ITIGATION
The Company is involved in claims, legal and regulatory proceedings, and governmental inquiries related to its business, none of which, in the opinion of management, is
expected to have a material effect on the Company’s results of operations or financial condition.
The Company records an accrual for legal contingencies when it determines, after consultation with outside counsel where appropriate, that it is probable that a liability has
been incurred and the amount of the loss can be reasonably estimated. In making such determinations, the Company evaluates, among other things, the degree of probability
of an unfavorable outcome and, when it is probable that a liability has been incurred, the Company’s ability to make a reasonable estimate of loss. The Company reviews
these accruals each fiscal quarter and makes revisions based on changes in facts and circumstances including changes to its strategy in dealing with these matters. The
Company believes that it has adequately accrued for such matters with reserves of $19 million and $13 million as of December 31, 2021 and 2020. Litigation is inherently
unpredictable and, although the Company believes that its accruals are adequate and/or that it has valid defenses
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in these matters, unfavorable results could occur. As such, an adverse outcome from such proceedings for which claims are awarded in excess of the amounts accrued, if any,
could be material to the Company with respect to earnings and/or cash flows in any given reporting period. As of December 31, 2021, it is estimated that the potential
exposure resulting from adverse outcomes of such legal proceedings could, in the aggregate, range up to $31 million in excess of recorded accruals. Such reserves are
exclusive of matters relating to the Company’s separation from Cendant, matters relating to the Spin-off, matters relating to the sale of the European vacation rentals business,
and matters relating to the sale of the North American vacation rentals business, which are discussed in Note 29—Transactions with Former Parent and Former Subsidiaries.
However, the Company does not believe that the impact of such litigation should result in a material liability to the Company in relation to its consolidated financial position
and/or liquidity.
For matters deemed reasonably possible, therefore not requiring accrual, the Company believes that such matters will not have a material effect on its results of operations,
financial position or cash flows based on information currently available. As of December 31, 2021, it is estimated that the potential exposure resulting from adverse
outcomes of such legal proceedings could, in the aggregate, range up to an amount less than $1 million.
GUARANTEES/INDEMNIFICATIONS
Standard Guarantees/Indemnifications
In the ordinary course of business, the Company enters into agreements that contain standard guarantees and indemnities whereby the Company indemnifies another party for
specified breaches of, or third-party claims relating to, an underlying agreement. Such underlying agreements are typically entered into by one of the Company’s subsidiaries.
The various underlying agreements generally govern purchases, sales or outsourcing of products or services, leases of real estate, licensing of software and/or development of
vacation ownership properties, access to credit facilities, derivatives and issuances of debt securities. Also in the ordinary course of business, the Company provides corporate
guarantees for its operating business units relating to merchant credit-card processing for prepaid customer stays and other deposits. While a majority of these guarantees and
indemnifications extend only for the duration of the underlying agreement, some survive the expiration of the agreement. The Company is not able to estimate the maximum
potential amount of future payments to be made under these guarantees and indemnifications as the triggering events are not predictable. In certain cases, the Company
maintains insurance coverage that may mitigate any potential payments.
In connection with the Company’s vacation ownership inventory sale transactions, for which it has conditional rights and conditional obligations to repurchase the completed
properties, the Company was required to maintain an investment-grade credit rating from at least one rating agency. As a result of the Spin-off, the Company failed to
maintain an investment-grade credit rating with at least one rating agency, which triggered a default. See Note 29—Transactions with Former Parent and Former
Subsidiaries for additional details.
As part of the Fee-for-Service program, the Company may guarantee to reimburse the developer a certain payment or to purchase inventory from the developer, for a
percentage of the original sale price if certain future conditions exist. As of December 31, 2021, the maximum potential future payments that the Company may be required
to make under these guarantees is $41 million. As of December 31, 2021 and 2020, the Company had no recognized liabilities in connection with these guarantees. For
information on guarantees and indemnifications related to the Company’s former parent and subsidiaries see Note 29—Transactions with Former Parent and Former
Subsidiaries.
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Currency translation adjustments exclude income taxes related to investments in foreign subsidiaries where the Company intends to reinvest the undistributed earnings
indefinitely in those foreign operations.
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The Wyndham Worldwide Corporation 2006 Equity and Incentive Plan was originally adopted in 2006 and was amended and restated in its entirety and approved by
shareholders on May 17, 2018, (the “Amended and Restated Equity Incentive Plan”). Under the Amended and Restated Equity Incentive Plan, a maximum of 15.7 million
shares of common stock may be awarded. As of December 31, 2021, 11.3 million shares remain available.
During the year ended December 31, 2020, the Company granted incentive equity awards totaling $35 million in the form of RSUs, $8 million in the form of PSUs, and $8
million in the form of stock options. During 2019, the Company granted incentive equity awards totaling $26 million in the form of RSUs, $7 million in the form of PSUs,
and $5 million in the form of stock options.
The activity related to incentive equity awards granted to the Company’s key employees and senior officers by the Company for the year ended December 31, 2021,
consisted of the following (in millions, except grant prices):
Balance as of Balance as of
December 31, 2020 Granted Vested/Exercised (a) Forfeitures (b) December 31, 2021
RSUs
Number of RSUs 1.6 0.6 (0.3) (0.1) 1.8 (c)
PSUs
Number of PSUs 0.3 0.1 — — 0.4 (d)
SSARs
Number of SSARs 0.2 — (0.2) — — (e)
NQs
Number of NQs 2.3 0.1 (0.1) — 2.3 (f)
(a) Upon exercise of NQs and SSARs and upon vesting of RSUs and PSUs, the Company issues new shares to participants.
(b) The Company recognizes forfeitures as they occur.
(c) Aggregate unrecognized compensation expense related to RSUs was $ 51 million as of December 31, 2021, which is expected to be recognized over a weighted average period of 2.4
years.
(d) There was no unrecognized compensation expense related to PSUs as these awards were not probable of vesting as of December 31, 2021. The maximum amount of compensation expense
associated with these awards would be $8 million which would be recognized over a weighted average period of 2.0 years.
(e) As of December 31, 2021, all SSARs had been exercised; therefore there was no unrecognized compensation expense.
(f) There were 0.9 million NQs which were exercisable as of December 31, 2021. These NQs will expire over a weighted average period of 6.9 years and carry a weighted average grant
date fair value of $8.39. Unrecognized compensation expense for the NQs was $ 8 million as of December 31, 2021, which is expected to be recognized over a weighted average period of
2.3 years.
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The fair value of stock options granted by the Company during 2021, 2020, and 2019 were estimated on the dates of these grants using the Black-Scholes option-pricing
model with the relevant weighted average assumptions outlined in the table below. Expected volatility was based on both historical and implied volatilities of the Company’s
stock and the stock of comparable companies over the estimated expected life for options. The expected life represents the period of time these awards are expected to be
outstanding. The risk-free interest rate is based on yields on U.S. Treasury strips with a maturity similar to the estimated expected life of the options. The projected dividend
yield was based on the Company’s anticipated annual dividend divided by the price of the Company’s stock on the date of the grant.
The total intrinsic value of exercised options during 2021 were $1 million. There were no options exercised during 2020 or 2019. The fair value of vested options during
2021, 2020, and 2019 were $6 million, $3 million, and $1 million.
The Company paid $9 million, $2 million, and $4 million of taxes for the net share settlement of incentive equity awards that vested during 2021, 2020, and 2019. Such
amounts are included within financing activities on the Consolidated Statements of Cash Flows.
In addition, the Company contributes to several foreign employee benefit contributory plans which also provide eligible employees with an opportunity to accumulate funds
for retirement. The Company’s contributory cost for these plans was $6 million, $7 million, and $8 million during 2021, 2020, and 2019.
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2020, included within Accrued expenses and other liabilities. As of December 31, 2021 and 2020, the Company had less than $1 million of unrecognized gains included
within Accumulated other comprehensive loss on the Consolidated Balance Sheets.
The Company’s policy is to contribute amounts sufficient to meet minimum funding requirements as set forth in employee benefit and tax laws and additional amounts that
the Company determines to be appropriate. The Company recognized no pension expense related to these plans during 2021, 2020, and 2019.
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The following tables present the Company’s segment information (in millions):
Year Ended December 31,
Net revenues 2021 2020 2019
Vacation Ownership $ 2,403 $ 1,625 $ 3,122
Travel and Membership 752 552 944
Total reportable segments 3,155 2,177 4,066
Corporate and other (a) (21) (17) (23)
Total Company $ 3,134 $ 2,160 $ 4,043
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The geographic segment information provided below is classified based on the geographic location of the Company’s subsidiaries (in millions):
Year Ended December 31, Year Ended December 31,
Net Revenues Net Long-lived Assets
2021 2020 2019 2021 2020
United States $ 2,753 $ 1,904 $ 3,513 $ 1,574 $ 1,471
All other countries 381 256 530 295 290
Total $ 3,134 $ 2,160 $ 4,043 $ 1,869 $ 1,761
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For the year ended December 31, 2020, the Company’s financial statements included impacts directly related to COVID-19 as detailed in the table below (in millions):
Vacation Travel and
Ownership Membership Corporate Consolidated Income Statement Classification
Allowance for loan losses:
Provision $ 205 $ — $ — $ 205 Vacation ownership interest sales
Recoveries (48) — — (48) Cost of vacation ownership interests
Allowance for loan losses — Due to the closure of resorts and sales centers and the economic downturn resulting from COVID-19 during 2020, the Company evaluated the
potential impact of COVID-19 on its owners’ ability to repay their contract receivables and as a result of higher unemployment, the Company recorded a COVID-19 related
allowance for loan losses. This allowance consisted of a $205 million COVID-19 related provision, which was reflected as a reduction to Vacation ownership interest sales
and $48 million of estimated recoveries, which were reflected as a reduction to Cost of vacation ownership interests on the Consolidated Statements of Income/(Loss). The
net negative impact of this COVID-19 related provision on Adjusted EBITDA was $157 million for the year ended December 31, 2020.
During 2021, the Company analyzed the adequacy of the COVID-19 related allowance consistent with past methodology, and due to the improvement in net new defaults the
Company reduced this allowance resulting in a $91 million increase to Vacation ownership interest sales and a corresponding $33 million increase to Cost of vacation
ownership interests on the Consolidated Statements of Income/(Loss). The net positive impact of these adjustments on Adjusted EBITDA was $58 million for the year ended
December 31, 2021. Based upon improved performance in the Company’s portfolio (lower net new defaults) and improved unemployment rates since the time this allowance
was established, and after considering write-offs and the allowance for remaining likely defaults associated with loans that were granted payment deferrals, the
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Company has no COVID-19 related allowances as of December 31, 2021. Refer to Note 10—Vacation Ownership Contract Receivables for additional details.
Employee compensation related and other — During 2020, these costs included $71 million related to severance and other employee costs resulting from the layoffs, salary
and benefits continuation for certain employees while operations were suspended, and vacation payments associated with furloughed employees. These costs are inclusive of
$26 million of employee retention credits earned in connection with government programs, primarily the CARES Act.
Employee compensation related and other costs also included $17 million related to renegotiating or exiting certain agreements and other professional fees in 2020.
During 2021, employee compensation related and other costs included $3 million of professional and other costs; as well as $1 million of severance and other employee
costs resulting from layoffs, salary and benefits continuation at the Vacation Ownership segment, inclusive of $2 million of employee retention credits earned in connection
with government programs.
In connection with these actions the Company recorded COVID-19 employee-related liabilities which are included within Accrued expenses and other liabilities on the
Consolidated Balance Sheets. The activity associated with the Company’s COVID-19 related liabilities is summarized as follows (in millions):
Liability as of Liability as of
December 31, 2020 Costs Recognized Cash Payments December 31, 2021
COVID-19 employee-related $ 6 $ 1 $ (6) $ 1
Ending balance $ 6 $ 1 $ (6) $ 1
Asset impairments/(recovery) — During 2020, the Company incurred $56 million of COVID-19 related impairments, including $51 million recorded within Asset
impairments/(recovery) and $5 million included in Operating expenses on the Consolidated Statements of Income/(Loss). Refer to Note 27—Impairments and Other Charges
for additional details. During 2021, the Company reversed $6 million of asset impairments related to its previously impaired equity investment in Vacasa. Refer to Note 7
—Held-for-Sale Business for additional details.
Exchange inventory write-off — During 2020, the Company wrote-off $48 million of exchange inventory as discussed in Note 11—Inventory.
Lease-related — During 2020, the Company recognized $36 million of restructuring charges including $22 million related to the New Jersey lease discussed in Note 28
—Restructuring and $12 million related to the renegotiation of an agreement.
During 2020, the Company recorded $52 million of asset impairments, $51 million of which were COVID-19 related. During the period, the Company recorded a $24
million impairment at the Travel and Membership segment related to the New Jersey lease discussed in Note 28—Restructuring and the associated furniture, fixtures and
equipment; $10 million of impairments were driven by right-to-use leases and related fixed assets within the Vacation Ownership segment; $6 million of impairments at the
Vacation Ownership segment related to prepaid development costs and undeveloped land; a $6 million impairment for the Vacasa equity investment held at the Travel and
Membership segment; a $4 million impairment at the Travel and Membership segment related to the Love Home Swap trade name; and $1 million of impairments at the
corporate segment. These impairments are recorded within Asset impairments/(recovery) on the Consolidated Statements of Income/(Loss). In addition to the COVID-19
related impairments mentioned above, the Company also recorded a $1 million impairment charge at the Vacation Ownership segment unrelated to COVID-19.
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During 2019, the Company sold certain property for $52 million in cash and a note receivable of $4 million. The Company recorded a loss of $27 million, which is recorded
within Asset impairments/(recovery) on the Consolidated Statements of Income/(Loss).
Other Charges
Refer to Note 25—Separation and Transaction Costs, for discussion of the additional 2019 impairments associated with the Spin-off.
28. Restructuring
2020 Restructuring Plans
During 2020, the Company recorded $37 million of restructuring charges, $36 million of which were COVID-19 related. Due to the impact of COVID-19, the Company
decided in the second quarter of 2020 to abandon the remaining portion of its administrative offices in New Jersey. The Company was notified in the second quarter that
Wyndham Hotels exercised its early termination rights under the sublease agreement. As a result, the Company recorded $22 million of restructuring charges associated with
non-lease components of the office space and $24 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures and equipment at
its Travel and Membership segment. The Company also recognized $12 million of lease-related charges due to the renegotiation of an agreement and $2 million of facility-
related restructuring charges associated with closed sales centers at its Vacation Ownership segment. The Travel and Membership segment additionally recognized $1 million
in employee-related expenses associated with the consolidation of a shared service center. The Company reduced the 2020 restructuring liability by $5 million and $12
million of cash payments during 2021 and 2020. The remaining 2020 restructuring liability of $22 million is expected to be paid by the end of 2029.
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The activity associated with all of the Company’s restructuring plans is summarized by category as follows (in millions):
(a) Includes $1 million reversal of expense related to the reimbursement of prepaid licensing fees that were previously written-off at the Vacation Ownership segment.
(b) Includes $2 million reimbursement of termination payments and $ 1 million reimbursement of license fees at the Vacation Ownership segment.
As of December 31, 2021 and 2020 the Cendant separation and related liabilities were $13 million, all of which were tax related. These liabilities are included within Accrued
expenses and other liabilities on the Consolidated Balance Sheets.
On January 4, 2021, the Company and Wyndham Hotels entered into a letter agreement pursuant to which, among other things Wyndham Hotels waived its right to enforce
certain noncompetition covenants in the License, Development and Noncompetition Agreement.
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In accordance with the agreements governing the relationship between Travel + Leisure Co. and Wyndham Hotels, Travel + Leisure Co. assumed two-thirds and Wyndham
Hotels assumed one-third of certain contingent corporate liabilities of the Company incurred prior to the Spin-off, including liabilities of the Company related to certain
terminated or divested businesses, certain general corporate matters, and any actions with respect to the separation plan. Likewise, Travel + Leisure Co. is entitled to receive
two-thirds and Wyndham Hotels is entitled to receive one-third of the proceeds from certain contingent corporate assets of the Company arising or accrued prior to the Spin-
off.
Travel + Leisure Co. entered into a transition service agreement with Wyndham Hotels, pursuant to which the companies agreed to provide each other certain transitional
services including human resources, facilities, payroll, tax, information technology, information management and related services, treasury, finance, sourcing, and employee
benefits administration on an interim, transitional basis. During 2020 and 2019, the Company recognized transition service agreement expenses of less than $1 million and $3
million, included in General and administrative expense on the Consolidated Statements of Income/(Loss). During 2019, the Company recognized transition service
agreement expenses of $2 million which were included in Separation and related costs on the Consolidated Statements of Income/(Loss). Transition service agreement
income of $1 million in 2019 was included in Other revenue on the Consolidated Statements of Income/(Loss). These transition services ended in 2020.
During 2019, as a result of the sale of the North American vacation rentals business to Vacasa, the Company paid Wyndham Hotels $5 million for a trade name royalty buy-
out. The related expense was recorded as a reduction to Gain on sale of business on the Consolidated Statements of Income/(Loss).
At closing, the Company agreed to provide additional post-closing credit support to a British travel association and regulatory authority. An escrow was established at
closing, of which $46 million was subsequently released in exchange for a secured bonding facility and a perpetual guarantee denominated in pound sterling of $46 million.
The estimated fair value of the guarantee was $22 million at December 31, 2021. The Company maintains a $7 million receivable from Wyndham Hotels for its portion of
the guarantee.
During 2019, the Company reached an agreement with Awaze on certain post-closing adjustments, resulting in a reduction of proceeds by $27 million. In accordance with
the separation agreement, the Company and Wyndham Hotels agreed to share two-thirds and one-third, in the European vacation rentals business’ final net proceeds (as
defined by the sales agreement). The Company paid $40 million to Wyndham Hotels in 2019 for certain items including the return of the escrow, post-closing adjustments,
transaction expenses, and estimated taxes.
The Company also deposited $5 million into an escrow account for which all obligations ceased to exist on May 9, 2019. The escrow was returned to the Company in
May 2019.
In addition, the Company agreed to indemnify Awaze against certain claims and assessments, including income tax, value-added tax and other tax matters, related to the
operations of the European vacation rentals business for the periods prior to the transaction. The estimated fair value of the indemnifications was $42 million at December 31,
2021. The Company has a $14 million receivable from Wyndham Hotels for its portion of the guarantee.
During 2020, the Company recorded a $2 million loss on disposal resulting from a tax audit, net of Wyndham Hotels’ one-third share related to the European vacation rentals
business. This additional expense was included within (Loss)/gain on disposal of discontinued business, net of income taxes on the Consolidated Statements of
Income/(Loss).
Wyndham Hotels provided certain post-closing credit support primarily for the benefit of a British travel association in the form of guarantees which are mainly denominated
in pound sterling of up to £61 million ($81 million USD) on a perpetual basis. These guarantees totaled £29 million ($39 million USD) at December 31, 2021. Travel +
Leisure Co. is responsible for two-thirds of these guarantees.
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As part of this agreement Wyndham Hotels was required to maintain minimum credit ratings which increased to Ba1 for Moody’s and BB+ for S&P on May 9, 2020. In April
2020, S&P downgraded Wyndham Hotels’ credit rating from BB+ to BB. Although any ultimate exposure relative to indemnities retained from the European vacation rentals
sale would be shared two-thirds by Travel + Leisure Co. and one-third by Wyndham Hotels, as the selling entity, Travel + Leisure Co. was responsible for administering
additional security to enhance corporate guarantees in the event either company falls below a certain credit rating threshold. As a result of the Wyndham Hotels credit ratings
downgrade, during 2020, the Company posted a £58 million surety bond and a £36 million letter of credit. During the third quarter of 2021, S&P upgraded Wyndham Hotels’
credit rating to BB+. In connection with the upgrade of Wyndham Hotels’ credit rating and as part of the settlement of other claims, the surety bond and letter of credit were
released during the fourth quarter of 2021.
The estimated fair value of the guarantees and indemnifications for which Travel + Leisure Co. is responsible related to the sale of the European vacation rentals business at
December 31, 2021, including the two-thirds portion related to guarantees provided by Wyndham Hotels, totaled $90 million and was recorded in Accrued expenses and
other liabilities and total receivables of $21 million were included in Other assets on the Consolidated Balance Sheets, representing the portion of these guarantees and
indemnifications for which Wyndham Hotels is responsible.
During 2019, Awaze proposed certain post-closing adjustments of £35 million ($44 million USD) related to the sale of the European vacation rentals business. During the
fourth quarter of 2021, the Company entered into a settlement agreement, contingent upon regulatory approval, to settle these post-closing adjustment claims for £5 million
($7 million USD), one-third of which is the responsibility of Wyndham Hotels.
Travel + Leisure Co. entered into a transition service agreement with Awaze, pursuant to which the companies agreed to provide each other certain transitional services
including human resources, facilities, payroll, tax, information technology, information management and related services, treasury, finance, and sourcing on an interim,
transitional basis. During 2020, transition service agreement expenses were less than $1 million and transition service agreement income was less than $1 million. During
2019, transition service agreement expenses were $2 million and transition service agreement income was $2 million. Transition service agreement expenses were included in
General and administrative expense and transition service income was included in Net revenues on the Consolidated Statements of Income/(Loss). These transition services
ended in 2020.
In connection with the sale of the North American vacation rentals business in the fourth quarter of 2019, the Company entered into a transition service agreement with
Vacasa, pursuant to which the companies agreed to provide each other certain transitional services including human resources, facilities, payroll, information technology,
information management and related services, treasury, and finance on an interim, transitional basis. During 2021, transition service agreement expenses were less than $1
million and transition service agreement income was less than $1 million. During 2020, transition service agreement expenses were $1 million and transition service
agreement income was $2 million. During 2019, transition service agreement expenses were $3 million and transition service agreement income was $3 million. Transition
service agreement expenses were included in General and administrative expense and transition service income was included in Other revenue on the Consolidated
Statements of Income/(Loss). These transition services ended in February 2021.
During 2020, the Company sold parcels of land in Shawnee, Pennsylvania, that are no longer core to the Company’s operations to a former executive of the Company for less
than $1 million.
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In 2019, the Company entered into an agreement with a former executive of the Company whereby the former executive through an SPE would develop and construct VOI
inventory located in Orlando, Florida. In 2020, the Company acquired the completed vacation ownership property for $45 million. This agreement was subsequently amended
during 2021, increasing the purchase to $47 million.
In August 2018, the Company provided notification to the owner trustee of the Company’s leased aircraft of its intent to exercise the purchase option for such aircraft at fair
market value. In connection with that purchase, the Company entered into an agreement to sell the Company aircraft to its former CEO and current Chairman of the Board of
Directors at a price equivalent to the purchase price. In January 2019, the transactions to purchase and sell the aircraft for $16 million closed. The Company occasionally
sublets this aircraft for business travel through a timesharing arrangement, and incurred less than $1 million of expenses in 2021, 2020, and 2019.
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
Management’s Report on Internal Control over Financial Reporting. Our management is responsible for establishing and maintaining adequate internal control over financial
reporting, as defined in Rule 13a-15(f) under the Exchange Act. Our management assessed the effectiveness of our internal control over financial reporting as of December 31,
2021. In making this assessment, management used the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring
Organizations of the Treadway Commission. Based on this assessment, our management believes that, as of December 31, 2021, our internal control over financial reporting is
effective. Our independent registered public accounting firm has issued an attestation report on the effectiveness of our internal control over financial reporting, see Item 8
—Report of Independent Registered Public Accounting Firm of this Annual Report on Form 10-K.
There have been no changes in our internal control over financial reporting (as such term is defined in Rule 13a-15(f) under the Exchange Act) during the most recent fiscal
quarter to which this report relates that have materially affected or are reasonably likely to materially affect our internal control over financial reporting.
As a result of COVID-19, most of our employees began working remotely in late March 2020. We have not identified any material changes in our disclosure controls and
procedures, nor our internal control over financial reporting as a result of this change. We are continually monitoring and assessing the COVID-19 situation to minimize the
impact on the design and operating effectiveness of our internal controls.
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PART III
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
Information concerning Executive Officers required by this item is located under the headings “Governance of the Company” and “Information about our Executive Officers”
in the Proxy Statement for our 2022 Annual Meeting of Shareholders and is incorporated herein by reference.
Information concerning Directors required by this item is located under the headings “Election of Directors” and “Nominees for Elections to the Board” in the Proxy Statement
for our 2022 Annual Meeting of Shareholders and is incorporated herein by reference.
Information concerning the Audit Committee and the Code of Conduct and Business Ethics required by this item is located under the headings “Governance of the Company”
and “Code of Business Conduct and Ethics” in the Proxy Statement for our 2022 Annual Meeting of Shareholders and is incorporated herein by reference.
The Board of Directors maintains a Code of Business Conduct and Ethics for Directors with ethics guidelines specifically applicable to Directors. In addition, we maintain a
Code of Conduct applicable to all our associates, including our Chief Executive Officer, Chief Financial Officer, and Chief Accounting Officer.
We will disclose on our website any amendment to or waiver from a provision of our Code of Business Conduct and Ethics for Directors or Code of Conduct as may be
required and within the time period specified under the applicable Securities and Exchange Commission and New York Stock Exchange rules. The Code of Business Conduct
and Ethics for Directors and our Code of Conduct are available on the Investor Relations page of our website at investor.travelandleisureco.com by clicking on the
“Governance” link followed by the “Governance Documents” link. Copies of these documents may also be obtained free of charge by writing to our Corporate Secretary.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
(a) Consists of shares issuable upon exercise of non-qualified stock options, performance-vested restricted stock units, and restricted stock units.
(b) Consists of weighted-average exercise price of non-qualified stock options. The weighted-average exercise price does not reflect the shares that will be issued in connection with the settlement of
performance-vested restricted stock units or restricted stock units, as these units have no exercise price.
(c) Consists of shares available for future grants under the 2006 Equity and Incentive Plan, as amended.
The remaining information required by Item 12 is included in the Proxy Statement for our 2022 Annual Meeting of Shareholders under the caption “Ownership of Company
Stock” and is incorporated herein by reference.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE
The information required by Item 13 is included in the Proxy Statement for our 2022 Annual Meeting of Shareholders under the captions “Related Party Transactions” and
“Governance of the Company,” and is incorporated herein by reference.
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PART IV
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a) The following documents are filed as a part of this report:
(1) Financial Statements.
The following consolidated financial statements of Travel + Leisure Co. and its subsidiaries are filed as part of this report under Item 8—Financial Statements and
Supplementary Data:
Page
Report of Independent Registered Public Accounting Firm 56
Consolidated Statements of Income/(Loss) for the years ended December 31, 2021, 2020, and 2019 58
Consolidated Statements of Comprehensive Income/(Loss) for the years ended December 31, 2021, 2020, and 2019 59
Consolidated Balance Sheets as of December 31, 2021 and 2020 60
Consolidated Statements of Cash Flows for the years ended December 31, 2021, 2020, and 2019 61
Consolidated Statements of Deficit for the years ended December 31, 2021, 2020, and 2019 62
Notes to Consolidated Financial Statements 63
(3) Exhibits.
See Exhibit Index commencing on page 113 hereof.
The agreements included or incorporated by reference as exhibits to this report contain representations and warranties by each of the parties to the applicable agreement. These
representations and warranties were made solely for the benefit of the other parties to the applicable agreement and (i) were not intended to be treated as categorical statements
of fact, but rather as a way of allocating the contractual risk to one of the parties if those statements prove to be inaccurate, (ii) may have been qualified in such agreement by
disclosures that were made to the other party in connection with the negotiation of the applicable agreement, (iii) may apply contract standards of “materiality” that are different
from “materiality” under the applicable securities laws, (iv) were made only as of the date of the applicable agreement or such other date or dates as may be specified in the
agreement, (v) may be qualified by a confidential disclosure schedule that contains some nonpublic information that is not material under applicable securities laws, and (vi)
only parties to such agreement and specified third party beneficiaries, if any, have a right to enforce the agreement. We acknowledge that, notwithstanding the inclusion of the
foregoing cautionary statements, we are responsible for considering whether additional specific disclosures of material information regarding material contractual provisions are
required to make the statements in this report not misleading.
Exhibit Index
Exhibit No. Description of Exhibit
2.1 Separation and Distribution Agreement by and among Cendant Corporation, Realogy Corporation, Wyndham Worldwide Corporation and
Travelport Inc., dated as of July 27, 2006 (incorporated by reference to Exhibit 2.1 to the Registrant’s Form 8-K filed July 31, 2006)
2.2 Amendment No. 1 to Separation and Distribution Agreement by and among Cendant Corporation, Realogy Corporation, Wyndham Worldwide
Corporation and Travelport Inc., dated as of August 17, 2006 (incorporated by reference to Exhibit 2.2 to the Registrant’s Form 10-Q filed
November 14, 2006)
2.3 Agreement and Plan of Merger, dated as of January 17, 2018, by and among Wyndham Worldwide Corporation, WHG BB Sub, Inc. and La Quinta
Holdings Inc. (incorporated by reference to Exhibit 2.1 to the Registrant’s Form 8-K filed January 18, 2018).
2.4 Support Agreement, dated as of January 17, 2018, by and between Wyndham Worldwide Corporation and each of the persons listed on Annex I
thereto (incorporated by reference to Exhibit 2.2 to the Registrant’s Form 8-K filed January 18, 2018).
2.5 Separation and Distribution Agreement, dated as of May 31, 2018, by and between Wyndham Destinations, Inc. and Wyndham Hotels & Resorts,
Inc. (incorporated by reference to Exhibit 2.1 to the Registrant’s Form 8-K filed June 4, 2018).
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3.1 Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.2 to the Registrant’s Form 8-K filed May 10, 2012).
3.2 Certificate of Amendment to Certificate of Incorporation of Wyndham Worldwide Corporation effective as of May 31, 2018 (incorporated by
reference to Exhibit 3.1 to the Registrant’s Form 8-K filed June 4, 2018).
3.3 Certificate of Amendment to Restated Certificate of Incorporation of Wyndham Destinations, Inc., effective as of February 17, 2021 (incorporated by
reference to Exhibit 3.1 to the Registrant’s Form 8-K filed February 17, 2021).
3.4 Third Amended and Restated Bylaws of Travel + Leisure Co., effective as of February 17, 2021 (incorporated by reference to Exhibit 3.2 to the
Registrant’s Form 8-K filed February 17, 2021).
4.1 Indenture, dated November 20, 2008, between Wyndham Worldwide Corporation and U.S. Bank National Association, as Trustee (incorporated by
reference to Exhibit 4.2 to the Registrant’s Form S-3 filed November 25, 2008).
4.2 Eighth Supplemental Indenture, dated February 22, 2013, between Wyndham Worldwide Corporation and U.S. Bank National Association, as
Trustee, respecting Senior Notes due 2018 and 2023 (incorporated by reference to Exhibit 4.1 to the Registrant’s Form 8-K filed February 22, 2013).
4.3 Form of 3.90% Senior Notes due 2023 (included within Exhibit 4.2).
4.4 Ninth Supplemental Indenture, dated September 15, 2015, between Wyndham Worldwide Corporation and U.S. Bank National Association, as
Trustee, respecting Senior Notes due 2025 (incorporated by reference to Exhibit 4.1 to the Registrant’s Form 8-K filed September 15, 2015).
4.5 Form of 5.100% Notes due 2025 (included within Exhibit 4.4).
4.6 Tenth Supplemental Indenture, dated March 21, 2017, between Wyndham Worldwide Corporation and U.S. Bank National Association, as Trustee
(incorporated by reference to Exhibit 4.1 to the Registrant’s Form 8-K filed March 21, 2017).
4.7 Form of 4.150% Senior Notes due 2024 (included within Exhibit 4.6).
4.8 Form of 4.500% Senior Notes due 2027 (included within Exhibit 4.6).
4.9 Indenture, dated December 13, 2019, between Wyndham Destinations, Inc. and U.S. Bank National Association, as Trustee (incorporated by reference
to Exhibit 4.1 to the Registrant’s Form 8-K filed December 13, 2019).
4.10 First Supplemental Indenture, dated December 13, 2019, between Wyndham Destinations, Inc. and U.S. Bank National Association, as Trustee,
respecting Senior Notes due 2030 (incorporated by reference to Exhibit 4.2 to the Registrant’s Form 8-K filed December 13, 2019).
4.11 Form of 4.625% Senior Note due 2030 (included within Exhibit 4.10)
4.12 Second Supplemental Indenture, dated July 24, 2020, between Wyndham Destinations, Inc. and U.S. Bank National Association, as Trustee,
respecting Senior Notes due 2026 (incorporated by reference to Exhibit 4.2 to the Registrant’s Form 8-K filed July 24, 2020).
4.13 Form of 6.625% Senior Note due 2026 (included within Exhibit 4.12).
4.14 Third Supplemental Indenture, dated November 18, 2021, between Travel + Leisure Co. and U.S. BankNational Association, as Trustee
(incorporated by reference to Exhibit 4.2 to the Registrant’s Form 8-K filed November 22, 2021).
4.15 Form of 4.50% Senior Secured Notes due 2029 (included within Exhibit 4.14).
4.16 Description of Registrant’s Securities (incorporated by reference to Exhibit 4.23 to the Registrant's Form 10-K filed February 24, 2021)
10.1 Credit Agreement, dated as of May 31, 2018, among Wyndham Destinations, Inc., the guarantors party thereto from time to time, Bank of America,
N.A., as Administrative and Collateral Agent, and the lenders party thereto (incorporated by reference to Exhibit 10.5 to the Registrant’s Form 8-K
filed June 4, 2018).
10.2 First Amendment, dated as of July 15, 2020, to the Credit Agreement, dated as of May 31, 2018, among Wyndham Destinations, Inc., the several
lenders and letter of credit issuers from time to time party thereto, Bank of America, N.A., as administrative agent, and the other parties thereto
(incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed July 20, 2020).
10.3 Second Amendment, dated as of October 22, 2021, to the Credit Agreement, dated as of May 31, 2018, among Travel + Leisure Co., the several
lenders and letter of credit issuers from time to time party thereto, Bank of America, N.A., as administrative agent, and the other parties thereto
(incorporated by reference to Exhibit 10.1 to the Registrant’s Form 10-Q filed October 27, 2021).
10.4 Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by and among Sierra Timeshare Conduit Receivables
Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank, National Association, as Trustee and U.S. Bank
National Association, as Collateral Agent (incorporated by reference to Exhibit 99.1 to the Registrant’s Form 8-K filed October 5, 2010).
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10.5 First Amendment, dated as of June 28, 2011, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by and
among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.1 to the
Registrant’s Form 10-Q filed August 1, 2011).
10.6 Third Amendment, dated as of August 30, 2012, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by
and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.1 to the
Registrant’s Form 10-Q filed October 24, 2012).
10.7 Fourth Amendment, dated as of August 29, 2013, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by
and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.1 to the
Registrant’s Form 10-Q filed October 23, 2013).
10.8 Fifth Amendment, dated as of August 28, 2014, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by
and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.1 to the
Registrant’s Form 10-Q filed October 24, 2014).
10.9 Sixth Amendment, dated as of August 27, 2015, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by
and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.2 to the
Registrant’s Form 10-Q filed October 27, 2015).
10.10 Seventh Amendment, dated as of August 23, 2016, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010,
by and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.1 to the
Registrant’s Form 10-Q filed October 26, 2016).
10.11 Eighth Amendment, dated as of April 6, 2018, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by and
among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.5 to the
Registrant’s Form 10-Q filed May 2, 2018).
10.12 Ninth Amendment, dated as of April 24, 2019, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by
and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.10 to the
Registrant’s Form 10-Q filed May 1, 2019).
10.13 Tenth Amendment, dated as of October 27, 2020, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by
and among Sierra Timeshare Conduit Receivables Funding II, LLC, as Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank,
National Association, as Trustee and U.S. Bank National Association, as Collateral Agent (incorporated by reference to Exhibit 10.12 to the
Registrant’s Form 10-K filed February 24, 2021).
10.14 Share Sale Agreement, by and among Wyndham Destination Network, LLC, the other Sellers named therein, and Compass IV Limited, dated as of
March 27, 2018 (incorporated by reference to Exhibit 10.1 to the Registrant’s Form 10-K filed on May 2, 2018).
10.15 Amendment and Restatement Deed to Sale and Purchase Agreement, dated as of May 9, 2018, by and among Wyndham Destination Network, LLC,
certain subsidiaries of Wyndham Worldwide Corporation and Compass IV Limited (incorporated by reference to Exhibit 10.1 to the Registrant’s
Form 8-K filed May 11, 2018).
10.16† Letter Agreement, dated as of June 1, 2018, by and between Wyndham Destinations, Inc. and Stephen P. Holmes (incorporated by reference to
Exhibit 10.6 to the Registrant’s Form 8-K filed June 4, 2018).
10.17† Separation and Release Agreement, dated as of May 31, 2018, by and between Wyndham Destinations, Inc. and Stephen P. Holmes (incorporated by
reference to Exhibit 10.7 to the Registrant’s Form 8-K filed June 4, 2018).
10.18† Employment Agreement dated as of June 1, 2018, by and between Wyndham Destinations, Inc. and Michael D. Brown (incorporated by reference to
Exhibit 10.11 to the Registrant’s Form 8-K filed June 4, 2018).
10.19† Amended and Restated Employment Agreement by and between Travel + Leisure Co. and Michael D. Brown, dated June 1, 2021 (incorporated by
reference to Exhibit 10.1 to the Registrant’s Form 10-Q filed July 28, 2021).
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10.20† Employment Agreement, dated as June 1, 2018, by and between Wyndham Destinations, Inc. and Michael Hug (incorporated by reference to
Exhibit 10.12 to the Registrant’s Form 8-K filed June 4, 2018).
10.21† Amended and Restated Employment Agreement by and between Travel + Leisure Co. and Michael A. Hug, dated June 1, 2021 (incorporated by
reference to Exhibit 10.2 to the Registrant’s Form 10-Q filed July 28, 2021).
10.22† Letter Agreement, dated as March 22, 2018, by and between Wyndham Vacation Ownership, Inc. and Elizabeth E. Dreyer (incorporated by
reference to Exhibit 10.13 to the Registrant’s Form 8-K filed June 4, 2018).
10.23† Letter Agreement dated as of May 16, 2018, by and between Wyndham Destinations, Inc. and Geoffrey Richards (incorporated by reference to
Exhibit 10.2 to the Registrant’s Form 10-Q filed May 1, 2019).
10.24† Letter Agreement dated as of May 16, 2018, by and between Wyndham Destinations, Inc. and Jeffrey Myers (incorporated by reference to Exhibit
10.3 to the Registrant’s Form 10-Q filed May 1, 2019).
10.25† Letter Agreement dated as of May 16, 2018, by and between Wyndham Destinations, Inc. and James Savina (incorporated by reference to Exhibit
10.4 to the Registrant’s Form 10-Q filed May 1, 2019).
10.26† Letter Agreement dated as of May 16, 2018, by and between Wyndham Destinations, Inc. and Noah Brodsky (incorporated by reference to Exhibit
10.21 to the Registrant's Form 10-K filed February 26, 2020).
10.27†* Appointment Letter and Letter Agreement, each dated as of October 25, 2021, by and between Wyndham Vacation Ownership, Inc. d/b/a Travel +
Leisure Co. and Said Esfahani
10.28† Letter Agreement, dated as of May 16, 2018, by and between Wyndham Destinations, Inc. and Brad Dettmer(incorporated by reference to Exhibit
10.24 to the Registrant’s Form 10-K filed February 24, 2021).
10.29† Severance Agreement dated as of May 4, 2020 by and between Wyndham Destinations, Inc. and Brad Dettmer(incorporated by reference to Exhibit
10.25 to the Registrant’s Form 10-K filed February 24, 2021).
10.30† Consulting Agreement, dated as of June 16, 2020, by and between Wyndham Destinations, Inc. and Brad Dettmer(incorporated by reference to
Exhibit 10.26 to the Registrant’s Form 10-K filed February 24, 2021).
10.31† Wyndham Worldwide Corporation 2006 Equity and Incentive Plan (Amended and Restated as of February 27, 2014) (incorporated by reference to
Appendix A of the Company’s Definitive Proxy Statement on Schedule 14A filed on April 4, 2014).
10.32† Amendment No. 1 to Wyndham Worldwide Corporation 2006 Equity and Incentive Plan, effective August 2, 2017 (incorporated by reference to
Exhibit 10.4 to the Registrant’s Form 10-Q filed October 25, 2017).
10.33† Amended and Restated Wyndham Worldwide Corporation 2006 Equity and Incentive Plan (amended and restated as of March 1, 2018)
(incorporated by reference to Appendix A to Wyndham Worldwide Corporation’s definitive Proxy Statement on Schedule 14A, filed with the
Securities and Exchange Commission on April 6, 2018).
10.34† Amended and Restated Wyndham Worldwide Corporation 2006 Equity and Incentive Plan (amended and restated as of November 3, 2020)
(incorporated by reference to Exhibit 10.30 to the Registrant’s Form 10-K filed February 24, 2021).
10.35† Form of Award Agreement for Stock Appreciation Rights (incorporated by reference to Exhibit 10.18 to the Registrant’s Form 10-K filed February
17, 2012).
10.36† Form of Award Agreement for Restricted Stock Units for U.S. Employees, dated June 1, 2018 (incorporated by reference to Exhibit 10.52 to the
Registrant’s Form 10-K filed February 26, 2019).
10.37† Form of Award Agreement for Restricted Stock Units for Non-U.S. Employees, dated June 1, 2018 (incorporated by reference to Exhibit 10.53 to
the Registrant’s Form 10-K filed February 26, 2019).
10.38† Form of Award Agreement for Non-Qualified Stock Options, dated June 1, 2018 (incorporated by reference to Exhibit 10.54 to the Registrant’s
Form 10-K filed February 26, 2019).
10.39† Form of Award Agreement for Restricted Stock Units for Non-Employee Directors, dated as of June 1, 2018 (incorporated by reference to Exhibit
10.55 to the Registrant’s Form 10-K filed February 26, 2019).
10.40† Form of Award Agreement for Restricted Stock Units for Non-Employee Directors, dated March 7, 2019 (incorporated by reference to Exhibit 10.5
to the Registrant’s Form 10-Q filed May 1, 2019).
10.41† Form of Award Agreement for Restricted Stock Units for U.S. Employees, dated March 7, 2019 (incorporated by reference to Exhibit 10.6 to the
Registrant’s Form 10-Q filed May 1, 2019).
10.42† Form of Award Agreement for Restricted Stock Units for Non-U.S. Employees, dated March 7, 2019 (incorporated by reference to Exhibit 10.7 to
the Registrant’s Form 10-Q filed May 1, 2019).
10.43† Form of Award Agreement for Non-Qualified Stock Options, dated March 7, 2019 (incorporated by reference to Exhibit 10.8 to the Registrant’s
Form 10-Q filed May 1, 2019).
10.44† Form of Award Agreement for Performance Stock Units, dated March 7, 2019 (incorporated by reference to Exhibit 10.9 to the Registrant’s Form
10-Q filed May 1, 2019).
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10.45† Wyndham Worldwide Corporation Savings Restoration Plan (incorporated by reference to Exhibit 10.7 to the Registrant’s Form 8-K filed July 19,
2006)
10.46† Amendment Number One to Wyndham Worldwide Corporation Savings Restoration Plan, dated December 31, 2008 (incorporated by reference to
Exhibit 10.17 to the Registrant’s Form 10-K filed February 27, 2009)
10.47† Wyndham Worldwide Corporation Non-Employee Directors Deferred Compensation Plan (incorporated by reference to Exhibit 10.6 to the
Registrant’s Form 8-K filed July 19, 2006)
10.48† First Amendment to Wyndham Worldwide Corporation Non-Employee Directors Deferred Compensation Plan (incorporated by reference to Exhibit
10.48 to the Registrant’s Form 10-K filed March 7, 2007)
10.49† Amendment Number Two to the Wyndham Worldwide Corporation Non-Employee Directors Deferred Compensation Plan, dated December 31,
2008 (incorporated by reference to Exhibit 10.20 to the Registrant’s Form 10-K filed February 27, 2009)
10.50† Wyndham Worldwide Corporation Officer Deferred Compensation Plan (incorporated by reference to Exhibit 10.8 to the Registrant’s Form 8-K filed
July 19, 2006)
10.51† Amendment Number One to Wyndham Worldwide Corporation Officer Deferred Compensation Plan, dated December 31, 2008 (incorporated by
reference to Exhibit 10.22 to the Registrant’s Form 10-K filed February 27, 2009)
10.52† Amendment No. 2 to Wyndham Worldwide Corporation Officer Deferred Compensation Plan, dated December 31, 2012 (incorporated by reference
to Exhibit 10.32 to the Registrant’s Form 10-K filed February 15, 2013)
10.53 Transition Services Agreement among Cendant Corporation, Realogy Corporation, Wyndham Worldwide Corporation and Travelport Inc., dated as
of July 27, 2006 (incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed July 31, 2006)
10.54 Tax Sharing Agreement among Cendant Corporation, Realogy Corporation, Wyndham Worldwide Corporation and Travelport Inc., dated as of July
28, 2006 (incorporated by reference to Exhibit 10.2 to the Registrant’s Form 8-K filed July 31, 2006)
10.55 Amendment, executed July 8, 2008 and effective as of July 28, 2006 to Tax Sharing Agreement, entered into as of July 28, 2006, by and among Avis
Budget Group, Inc., Realogy Corporation and Wyndham Worldwide Corporation (incorporated by Reference to Exhibit 10.1 to the Registrant’s
Form 10-Q filed August 8, 2008)
10.56 Agreement, dated as of July 15, 2010, between Wyndham Worldwide Corporation and Realogy Corporation clarifying Tax Sharing Agreement,
dated as of July 28, 2006, among Realogy Corporation, Cendant Corporation, Wyndham Worldwide Corporation and Travelport, Inc. (incorporated
by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed July 21, 2010)
10.57 Employee Matters Agreement, dated as of May 31, 2018, by and between Wyndham Destinations, Inc. and Wyndham Hotels & Resorts, Inc.
(incorporated by reference to Exhibit 10.3 to the Registrant’s Form 8-K filed June 4, 2018).
10.58 Transition Services Agreement, dated as of May 31, 2018, by and between Wyndham Destinations, Inc. and Wyndham Hotels & Resorts, Inc.
(incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed June 4, 2018).
10.59 Tax Matters Agreement, dated as of May 31, 2018, by and between Wyndham Hotels & Resorts, Inc. and Wyndham Destinations, Inc. (incorporated
by reference to Exhibit 10.2 to the Registrant’s Form 8-K filed June 4, 2018).
10.60 License, Development and Noncompetition Agreement, dated as of May 31, 2018, by and among Wyndham Destinations, Inc., Wyndham Hotels and
Resorts, LLC, Wyndham Hotels & Resorts, Inc., Wyndham Hotel Group Europe Limited, Wyndham Hotel Hong Kong Co. Limited, and Wyndham
Hotel Asia Pacific Co. Limited. (incorporated by reference to Exhibit 10.4 to the Registrant’s Form 8-K filed June 4, 2018).
10.61 Form Indemnification Agreement entered into by Wyndham Destinations, Inc. and its Directors and Executive Officers (incorporated by reference to
Exhibit 10.14 to the Registrant’s Form 8-K filed June 4, 2018).
10.62† Wyndham Destinations, Inc. 2018 Employee Stock Purchase Plan (incorporated by reference to Exhibit 99.1 to the Registrant’s Form S-8 filed
November 16, 2018).
10.63 Travel + Leisure Co. Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.3 to theRegistrant’s Form 10-Q filed July 28, 2021).
10.64 Purchase Agreement, dated as of December 10, 2019, between Wyndham Destinations, Inc. and J.P. Morgan Securities LLC, as representative of the
several initial purchasers named in Schedule II thereto (incorporated by reference to Exhibit 10.56 to the Registrant’s Form 10-K filed February 26,
2020).
10.65 Purchase Agreement, dated as of July 20, 2020, between Wyndham Destinations, Inc. and BofA Securities, Inc., as representative of the several
initial purchasers named in Schedule II thereto (incorporated by reference to Exhibit 10.2 to the Registrant’s Form 10-Q filed October 28, 2020).
21.1* Subsidiaries of the Registrant
117
Table of Contents
118
Table of Contents
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities
and on the dates indicated.
Name Title Date
/s/ MICHAEL D. B ROWN President, Chief Executive Officer and Director February 23, 2022
(Principal Executive Officer)
Michael D. Brown
/s/ MICHAEL A. HUG Executive Vice President and Chief Financial Officer February 23, 2022
(Principal Financial Officer)
Michael A. Hug
/s/ ELIZABETH E. DREYER Senior Vice President and Chief Accounting Officer February 23, 2022
(Principal Accounting Officer)
Elizabeth E. Dreyer
/s/ STEPHEN P. HOLMES Chairman of the Board of Directors February 23, 2022
Stephen P. Holmes
119
Exhibit 10.27
Said Esfahani
Dear Sy:
Welcome to Travel + Leisure Co.! We are pleased to confirm our verbal offer of employment with Wyndham Vacation Ownership, Inc. d/b/a Travel + Leisure
Co. (collectively, “the Company”) as Chief Technology Officer with an employment commencement date of November 22, 2021, as further described in this
letter. This position reports to me and is based in Orlando, Florida.
Your annual base salary, paid on a bi-weekly basis, will be $450,000. You will be eligible to participate in the Company’s Health and Welfare Benefits Program
beginning on the first of the month after the commencement of your employment with the Company. After you complete one year of continuous service with
the Company, you will be eligible to participate in the Company’s 401(k) plan. Additionally, attached is a brochure outlining our executive perquisites program
which includes a company provided car and a deferred compensation program which allows for election within 30 days of commencing employment and
provides a dollar-for-dollar match of up to six percent of your compensation as described in the Plan.
You will be eligible to participate in the Global 2022 Annual Incentive Plan (the “AIP”), provided that you meet our performance measures or other such criteria
as the Company determines in its sole discretion.Your target award level will be 75% of your “eligible earnings” (as defined in the AIP), with your actual award
amount determined based on the Company’s achievement of certain performance conditions. The AIP distribution typically occurs in the first quarter of the
following year, with your entitlement to an AIP payment subject to your continued employment with the Company through the payment date.
You will be considered for a long term incentive award on an annual basis. The form of your long term incentive award is at the discretion of Travel + Leisure
Co. Board of Directors’ Compensation Committee (“Compensation Committee”). The Company will recommend to the Compensation Committee that you be
awarded a 2022 long term incentive award with a grant date fair value of $700,000, when the Compensation Committee meets in March 2022, provided you
have commenced employment with the Company and remain employed as of such time. Award values are expected to vary in future years, and the terms and
conditions of awards are subject to change without notice, are generally contingent upon such criteria as personal performance, scope of responsibility and
Company financial performance, and are always subject to the approval of the Compensation Committee. Additionally subject to approval of the Compensation
Committee, when your employment commences on November 22, 2021, you will be recommended for an additional initial award with a grant date fair value of
$900,000 in the form of time-based Restricted Stock Units with one-third vesting each year beginning November 25, 2022.
Additionally, you will also receive a one-time cash sign-on bonus of $100,000 gross subject to normal witholdings to be paid back in full if voluntarily separating
from the company within one year of your employment date. This sign-on bonus will be paid within the first 30 days of start date.
To assist with your relocation, you will be eligible for benefits included in Travel + Leisure Co.’s Executive Relocation Program. This program will be
administered by Travel + Leisure Co.’s relocation partner, Mobility Services International (MSI). A relocation counselor will contact you to explain your specific
benefits, assist with coordination of the services you require and answer any questions you may have. Please do not make any relocation-related
commitments until you have spoken with your MSI Relocation Counselor. This plan is subject to your signing a two-year repayment agreement upon
acceptance of this offer.
This offer is contingent upon (1) the satisfactory completion of a pre-employment background check and proof of complete COVID-19 vaccination to be
provided as part of the onboarding process prior to start date 1 , (2) your ability to provide proof of your identity and authorization to work in the United States,
and (3) approval by the Compensation Committee and the Board of Directors of the Company.
By accepting this offer and signing below (1) you acknowledge that this letter along with the attached Agreement, and any pre-hire documentation you have
executed as well as any written agreement you may have executed post-hire set forth the entire agreement regarding your employment between you and the
Company, and that there are not any oral agreements or understandings in place, (2) you agree that all earnings and other payments that the Company may
pay to you (including, for example, salary and reimbursement of travel and business expenses) will be paid in the form of direct deposit to your authorized
bank account, and (3) you certify that you are not a party to any agreements that would interfere with or restrict your ability to work for the Company, or you
have obtained a release from any agreements you may be subject to.
As a condition of your hire and continued employment, you agree to maintain the confidentiality of the Company’s proprietary and confidential information
which includes customer information. This obligation extends even after your employment ends; therefore you will be required to maintain the confidentiality of
such information for an indefinite period of time.
We are looking forward to you joining our team! We sincerely believe that your decision to do so will result in a mutually rewarding relationship and successful
future for both you and Travel + Leisure Co.
Sincerely,
Michael Brown
Chief Executive Officer
Please sign and return to me via email at Michael.Brown@travelandleisure.com no later than October 28, 2021 to indicate your acceptance of this offer.
Attachment: Agreement
1 Complete vaccination is considered: (i) two doses of the Pfizer vaccine; (ii) two doses of the Moderna vaccine; or (iii) one dose of the Johnson and Johnson vaccine as
authorized and/or approved by the U.S. Food and Drug Administration. If you require accommodation/exemption from this requirement, please notify Kim Marshall
immediately.
October 25, 2021
Said Esfahani
We are pleased to confirm the terms and conditions of your employment with Wyndham Vacation Ownership, Inc. d/b/a Travel + Leisure Co. (the “Company”) as Chief
Technology Officer effective as of November 22, 2021 (the “Effective Date”). This position reports to the Chief Executive Officer of the Company and will be located in
Orlando, Florida.
Your bi-weekly base salary will be $17,307.70, which equates to an annualized base salary of $450,000. Your base salary will be subject to annual review by the Compensation
Committee of the Company’s Board of Directors (the “Committee”) in its sole discretion.
You will be eligible to participate in the Company’s annual incentive compensation plan as in effect from time to time (the “AIP”), with a target annual incentive compensation
award opportunity equal to 75% of your eligible base salary, and with your actual annual incentive compensation award (if any) determined based upon the attainment of one or
more performance goals established by the Committee. Your annual incentive compensation award will be paid to you at such time as shall be determined by the Committee,
but in no event later than the last day of the calendar year immediately following the calendar year in which such annual incentive compensation award is earned.
You will be eligible for executive perquisites, which currently include a Company-provided automobile and financial planning assistance; however, our program is subject to
change from time to time. In accordance with our reimbursement policy, as the same may be amended from time to time, the Company will reimburse all taxable business
expenses to you on or before the last day of your taxable year following the taxable year in which the expenses are incurred.
Per the Company’s standard policy, this letter agreement (this “Agreement”) is not intended, nor should it be considered, to be an employment contract for a definite or
indefinite period of time. As you know, employment with the Company is at will, and either you or the Company may terminate your employment at any time, with or without
Cause and with or without prior notice. For purposes of this Agreement, “Cause” means any of the following: (a) your willful failure to substantially perform your duties as an
employee of the Company or any subsidiary (other than any such failure resulting from incapacity due to physical or mental illness) as determined by the Company, (b) any act
of fraud, misappropriation, dishonesty, embezzlement or similar conduct by you against the Company or any subsidiary, (c) your conviction of a felony or any crime involving
moral turpitude (which conviction, due to the passage of time or otherwise, is not subject to further appeal), (d) your gross negligence in the performance of your duties as
determined by the Company, or (e) your purposefully or negligently making (or having been found to have made) a false certification to the Company pertaining to its financial
statements. Unless the Company reasonably determines in its sole discretion that your conduct is not subject to cure, then the Company will provide notice to you of its intention
to terminate your employment for Cause hereunder, along with a description of your conduct which the Company believes gives rise to Cause, and provide you with a period of
fifteen (15) days in which to cure such conduct and/or challenge the Company’s determination that Cause exists hereunder; provided, however, that (i) the determination of
whether such conduct has been cured and/or gives rise to Cause shall be made by the Company in its sole discretion; and (ii) the Company shall be entitled to immediately and
unilaterally restrict or suspend your duties during such fifteen (15)-day period pending such determination.
In the event your employment with the Company is terminated by the Company other than for Cause (and not, for the avoidance of doubt, due to your death or your Disability
(as such term is defined in the Company’s long-term disability plan)) (such termination, a “Qualifying Termination”), then subject to the terms and conditions set forth in this
Agreement, you will receive cash severance pay in an amount equal to 200% multiplied by the sum of: (a) your then current base salary; plus (b) an amount equal to the highest
annual incentive compensation award paid to you with respect to the three (3) fiscal years of the Company immediately preceding the fiscal year in which your termination of
employment occurs, but in no event shall the amount in clause (b) exceed your then target annual incentive compensation award. In the event you become entitled to severance
pay under the circumstances described in this Agreement during the three (3) years following the Effective Date, the amount in clause (b) above shall be no less than your target
annual incentive compensation award for the fiscal year in which your termination of employment occurs.
The severance pay will be paid to you in the form of a cash lump sum payment, less all applicable withholdings and deductions, in the first payroll period following the date on
which the separation agreement referenced in the following paragraph becomes effective and non-revocable; provided that, to the extent your severance payment is subject to
Section 409A of the Internal Revenue Code of 1986, as amended, and the regulations and guidance issued thereunder (collectively, “ Code Section 409A”), your termination of
employment must constitute a “separation from service” under Code Section 409A; provided, further, that in the event the period during which you are entitled to consider (and
revoke, if applicable) such separation agreement spans two (2) calendar years, then any payment that
otherwise would have been payable during the first calendar year will in no case be made until the later of (a) the end of the revocation period (assuming that you do not revoke)
and (b) the first business day of the second calendar year (regardless of whether you used the full time period allowed for consideration), as and to the extent required for
purposes of Code Section 409A; and provided, further, that the Company shall have the right to offset against such severance pay any then-existing documented and bona fide
monetary debts you owe to the Company or any of its subsidiaries, to the extent permissible under Code Section 409A.
The above provision of severance pay is subject to, and contingent upon, your execution and non-revocation of a separation agreement, in such form as is determined by the
Company, within sixty (60) days of your termination date. Such separation agreement will require you to release all of your actual and purported claims against the Company
and its affiliates (including, without limitation, the Company’s affiliated individuals and entities).You will be eligible to continue to participate in the Company health plans in
which you participate (medical, dental and vision) as of the date of termination through the end of the month in which your termination becomes effective. Following such time,
you may elect to continue health plan coverage in accordance with the provisions of the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended (“COBRA”),
and if you elect such coverage, the Company will reimburse you for the costs associated with such continuing health coverage under COBRA until the earlier of (i) eighteen
(18) months from the coverage commencement date and (ii) the date on which you become eligible for health and medical benefits from a subsequent employer.
You agree that you will, with reasonable notice during or after your employment with the Company, furnish such information as may be in your possession and fully cooperate
with the Company and its affiliates as may be requested in connection with any claims or legal action in which the Company or any of its affiliates is or may become a party.
During your employment, you will comply in all respects with the Company’s Code of Conduct, policies, standards and guidelines. After your employment with the Company,
you will cooperate as reasonably requested with the Company and its affiliates in connection with any claims or legal actions in which the Company or any of its affiliates is or
may become a party. The Company agrees to reimburse you for any reasonable out-of-pocket expenses incurred by you by reason of such cooperation, including any loss of
salary due, to the extent permitted by law, and the Company will make reasonable efforts to minimize interruption of your life in connection with your cooperation in such
matters as provided for in this paragraph.
You recognize and acknowledge that all information pertaining to this Agreement or to the affairs, business, results of operations, accounting methods, practices and
procedures, members, acquisition candidates, financial condition, clients, customers or other relationships of the Company or any of its affiliates (“Information”) is confidential
and is a unique and valuable asset of the Company and its affiliates. Access to and knowledge of certain of the Information is essential to the performance of your duties under
this Agreement. You will not, during your employment with the Company or thereafter, except to the extent reasonably necessary in performance of your duties under this
Agreement, give to any person, firm, association, corporation or governmental agency any Information, except as may be required by law. You will not make use of the
Information for your own purposes or for the benefit of any person or organization other than the Company or any of its affiliates. You will also use your best efforts to prevent
the disclosure of this Information by others. All records, memoranda, etc. relating to the business of the Company or its affiliates, whether made by you or otherwise coming
into your possession, are confidential and will remain the property of the Company or its affiliates. You also acknowledge these continuing obligations after your employment
under the Company’s Code of Conduct.
Nothing in this Agreement shall prohibit or restrict you or your attorney from: (a) making any disclosure of relevant and necessary information or documents in any action,
investigation or proceeding relating to this Agreement, or as required by law or legal process, including with respect to possible violations of law; (b) participating, cooperating
or testifying in any action, investigation or proceeding with, or providing information to, any governmental agency or legislative body, any self-regulatory organization and/or
pursuant to the Sarbanes-Oxley Act; or (c) accepting any U.S. Securities and Exchange Commission awards. In addition, nothing in this Agreement prohibits or restricts you
from initiating communications with, or responding to any inquiry from, any regulatory or supervisory authority regarding any good-faith concerns about possible violations of
law or regulation. Pursuant to 18 U.S.C. § 1833(b), you will not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret
of the Company or any of its affiliates that (i) is made (A) in confidence to a federal, state or local government official, either directly or indirectly, or to your attorney and (B)
solely for the purpose of reporting or investigating a suspected violation of law; or (ii) is made in a complaint or other document that is filed under seal in a lawsuit or other
proceeding. If you file a lawsuit for retaliation by the Company or any of its affiliates for reporting a suspected violation of law, you may disclose the trade secret to your
attorney and use the trade secret information in the court proceeding, if you file any document containing the trade secret under seal and do not disclose the trade secret except
under court order. Nothing in this Agreement is intended to conflict with 18 U.S.C. § 1833(b) or create liability for disclosures of trade secrets that are expressly allowed by
such section.
Upon a Qualifying Termination, you will be eligible to vest in and be paid a pro-rata portion of any performance-based long-term incentive award (excluding stock options and
stock appreciation rights) that you may hold at the time of such Qualifying Termination, with such pro-ration based upon the portion of the full performance period
during which you were employed by the Company, plus twelve (12) months (or, if the period of time remaining in the performance period is less than twelve (12) months,
assuming your continued employment for the entire performance period remaining after your Qualifying Termination); provided that the performance goals applicable to the
performance-based long-term incentive award are achieved. Payment of any such vested performance-based long-term incentive award will occur at the same time that
payments in respect of such performance-based long-term incentive awards are paid to actively-employed employees generally. In addition, all long-term incentive awards that
are not subject to performance-based vesting and that would have otherwise vested within the twelve (12)-month period following your Qualifying Termination will become
vested upon your Qualifying Termination, and any such long-term incentive awards that are stock options or stock appreciation rights will remain outstanding for a period of
two (2) years following your Qualifying Termination (but not beyond the original expiration date). The foregoing treatment will be subject to your timely execution and non-
revocation of the separation agreement referenced above. This paragraph shall not supersede or replace any provision or right relating to the acceleration of the vesting of any
long-term incentive award (whether or not performance-based) in the event of a change in control of the Company or your death or disability, whether pursuant to an applicable
equity incentive plan or award agreement.
Although the Company does not guarantee to you any particular tax treatment relating to any payments made or benefits provided to you in connection with your employment
with the Company (or the termination thereof), it is intended that such payments and benefits be exempt from, or comply with, Code Section 409A, and all provisions of this
Agreement shall be construed in a manner consistent with the requirements for avoiding taxes or penalties under Code Section 409A. For purposes of Code Section 409A, your
right to receive any installment payments pursuant to this Agreement shall be treated as a right to receive a series of separate and distinct payments. Whenever a payment under
this Agreement specifies a payment period with reference to a number of days, the actual date of payment within the specified period shall be within the sole discretion of the
Company. Notwithstanding anything to the contrary in this Agreement, if you are deemed on the date of termination to be a “specified employee” within the meaning of that
term under Code Section 409A(a)(2)(B), then with regard to any payment or the provision of any benefit that is considered deferred compensation under Code Section 409A
payable on account of a “separation from service,” such payment or benefit shall not be made or provided until the date which is the earlier of (i) the expiration of the six (6)-
month period measured from the date of such “separation from service” and (ii) the date of your death, to the extent required under Code Section 409A. Upon the expiration of
the foregoing delay period, all payments and benefits delayed pursuant to this paragraph (whether they would have otherwise been payable in a single sum or in installments in
the absence of such delay) shall be paid or reimbursed to you in a lump sum, and any remaining payments and benefits due under this Agreement shall be paid or provided in
accordance with the normal payment dates specified for them herein. In no event whatsoever shall the Company be liable for any additional tax, interest or penalty that may be
imposed on you by Code Section 409A or damages for failing to comply with Code Section 409A.
You hereby acknowledge and agree to the dispute resolution provisions set forth in Appendix A attached hereto.
This Agreement has been executed and delivered in the State of Florida and its validity, interpretation, performance and enforcement will be governed by the internal laws of
that state.
We are excited to have you contribute to the success of our Company and look forward to having you as a member of our team.
Sincerely,
The parties will keep confidential, and will not disclose to any person, except to counsel for either of the parties and/or as may be required by
law, the existence of any controversy hereunder, the referral of any such controversy to arbitration or the status or resolution thereof.
Accordingly, you and the Company agree that all proceedings in any arbitration shall be conducted under seal and kept strictly confidential. In
that regard, no party shall use, disclose or permit the disclosure of any information, evidence or documents produced by any other party in the
arbitration proceedings or about the existence, contents or results of the proceedings,
Omitted from the list are the names of subsidiaries that, if considered in the aggregate as a single subsidiary, would not constitute a “significant subsidiary” as defined in SEC
Regulation S-X.
Exhibit 21.1
(continued)
We consent to the incorporation by reference in Registration Statement No. 333-256689 on Form S-3ASR and in Registration Statement Nos. 333-136090 and 333-228435 on
Forms S-8 of our report dated February 23, 2022, relating to the consolidated financial statements of Travel + Leisure Co. and subsidiaries (the "Company"), and the
effectiveness of the Company’s internal control over financial reporting, appearing in this Annual Report on Form 10-K of Travel + Leisure Co. for the year ended December
31, 2021.
CERTIFICATION
1. I have reviewed this Annual Report on Form 10-K of Travel + Leisure Co.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in
light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition,
results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules
13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that
material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during
the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide
reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with
generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the
disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the
registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal
control over financial reporting; and
5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to
adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial
reporting.
CERTIFICATION
1. I have reviewed this Annual Report on Form 10-K of Travel + Leisure Co.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in
light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition,
results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules
13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that
material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during
the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide
reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with
generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the
disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the
registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal
control over financial reporting; and
5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to
adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial
reporting.
In connection with the Annual Report of Travel + Leisure Co. (the “Company”) on Form 10-K for the period ended December 31, 2021, as filed with the Securities and
Exchange Commission on the date hereof (the “Report”), Michael D. Brown, as President and Chief Executive Officer of the Company, and Michael A. Hug, as Chief Financial
Officer of the Company, each hereby certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his
knowledge:
1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.