Self Perception
Self Perception
Self Perception
SELF-PERCEPTION:
AN ALTERNATIVE INTERPRETATION OF COGNITIVE
DISSONANCE PHENOMENA 1
DARYL J. BEM
Carnegie Institute of Technology
If a person holds two cognitions that ducted within the framework of dis-
are inconsistent with one another, he sonance theory; and, in the 5 years
will experience the pressure of an since the appearance of their book,
aversive motivational state called cog- every major social-psychological jour-
nitive dissonance, a pressure which he nal has averaged at least one article
will seek to remove, among other ways, per issue probing some prediction "de-
by altering one of the two "dissonant" rived" from the basic propositions of
cognitions. This proposition is the dissonance theory. In popularity, even
heart of Festinger's (1957) theory of the empirical law of effect now appears
cognitive dissonance, a theory which to be running a poor second.
has received more widespread attention The theory has also had its critics.
from personality and social psycholo- Reservations about various aspects of
gists in the past 10 years than any other the theory have ranged from mild
contemporary statement about human (e.g., Asch, 1958; Bruner, 1957; Kelly,
behavior. Only 5 years after its in- 1962; Osgood, 1960; Zajonc, 1960) to
troduction, Brehm and Cohen (1962) severe (Chapanis & Chapanis, 1964),
could review over 50 studies con- and alternative interpretations have
been offered to account for the results
research was supported in part by of particular studies (e.g., Chapanis &
Ford Foundation Grant 1400SS to Carnegie Chapanis, 1964; Janis & Gilmore, 1965 ;
Institute of Technology and in part by the Lott, 1963; Rosenberg, 1965). No
Center for Research on Language and Lan-
guage Behavior, University of Michigan, theoretical alternative to dissonance
with funds from the Bureau of Higher Edu- theory has been proposed, however,
cation Research, United States Office of Edu- which attempts both to embrace its
cation. The author is grateful to George major phenomena and to account for
R. Madaras and Kenneth M. Peterson for
aid in conducting the research and to Sandra some of the secondary patterns of re-
L. Bern for critical comments on the manu- sults which have appeared in the sup-
script. porting experiments but which were
183
184 DARYL J. BEM
not predicted by the theory. This ar- ies is, with very few exceptions, a sub-
ticle proposes such an alternative. ject's (S's) self-descriptive statement
Like many theories in psychology, of an attitude or belief. Indeed, this
the theory of cognitive dissonance at- is the dependent variable in nearly all
tempts to account for observed func- of contemporary social psychology.
tional relations between current stim- But how are such self-descriptive be-
uli and responses by postulating some haviors acquired ? What are their con-
hypothetical process within the organ- trolling variables? It is to these ques-
ism, in this case, an inferred process of tions that the analysis turns first.
the arousal and reduction of disso-
nance. Like many other contemporary SELF-PERCEPTION : A SPECIAL CASE
personality and social psychological OF INTERPERSONAL PERCEPTION
theories, dissonance theory is further
characterized by an emphasis on the Self-perception, an individual's abil-
individual's current phenomenology; ity to respond differentially to his own
the explanatory account in the theory behavior and its controlling variables,
itself is ahistorical. is a product of social interaction
In contrast, the alternative formu- (Mead, 1934; Ryle, 1949; Skinner,
lation to be presented here eschews any 1957). Verbal statements that are
reference to hypothetical internal pro- self-descriptive are among the most
cesses and seeks, rather, to account for common responses comprising self-per-
observed functional relations between ception, and the techniques employed
current stimuli and responses in terms by the community to teach its members
of the individual's past training history. to make such statements would not
Such an approach has been called "rad- seem to differ fundamentally from the
ical" behaviorism (see Scriven, 1956), methods used to teach interpersonal
a position most often associated with perception in general. The community,
the name of B. F. Skinner. In ana- however, does face severe limitations
lyzing a complex behavioral phenome- in training the individual to make
non, the radical behaviorist attempts to statements describing internal events
establish it as a special case of some to which only he has direct access.
previously substantiated functional re- Skinner (1953, 1957) has analyzed
lation discovered in the experimental the limited resources available to the
analysis of simpler behaviors. His community for training its members
functional analysis is thus based on em- thus to "know themselves," and he has
pirical generalization and, accordingly, described the inescapable inadequacies
is frankly inductive not only in its ex- of the resulting knowledge.
perimental execution, but in its formal Skinner suggests that some self-de-
presentation. scriptions of internal stimuli can be
A functional analysis characteristi- learned through metaphor or stimulus
cally begins by inquiring into the onto- generalization. The child, for example,
genetic origins of the observed depend- can easily learn to describe "butterflies
ent variable and attempts to ascertain in the stomach" without explicit dis-
the controlling or independent vari- crimination training. More often, how-
ables of which that behavior is a func- ever, a socializing community must
tion. The present analysis of disso- teach the descriptive responses more
nance phenomena proceeds in the same directly. In training a child to de-
way by noting first that the dependent scribe pain, for example, the com-
variable in cognitive dissonance stud- munity, at some point, must teach him
SELF-PERCEPTION 185
cause their overt behavior does not individual to be favorable toward the
"follow from" their cognition about the tasks. If one now places the hypo-
task, nor does it follow from the small thetical observer and the communicator
compensation they are receiving. To into the same skin, the findings ob-
reduce the resulting dissonance pres- tained by Festinger and Carlsmith are
sure, they change their cognition about the result. There is no aversive mo-
the task so that it is consistent with tivational pressure postulated; the de-
their overt behavior: they become more pendent variable is viewed simply as a
favorable toward the tasks. The 6"s in self-judgment based on the available
the $20 condition, however, experience evidence, evidence that includes the
little or no dissonance because engag- apparent controlling variables of the
ing in such behavior "follows from" observed behavior.
the large compensation they are receiv- If this analysis of the findings is cor-
ing. Hence, their final attitude ratings rect, then it should be possible to repli-
do not differ from those of the control cate the inverse functional relation be-
group. tween amount of compensation and the
In contrast with this explanation, the final attitude statement by actually
present analysis views these results as letting an outside observer try to infer
a case of self-perception. Consider the the attitude of an 5" in the original
viewpoint of an outside observer who study. Conceptually, this replicates
hears the individual making favorable the Festinger-Carlsmith experiment
statements about the tasks to a fellow with the single exception that the ob-
student, and who further knows that server and the observed are no longer
the individual was paid $1 ($20) to do the same individual.
so. This hypothetical observer is then
asked to state the actual attitude of the AN INTERPERSONAL REPLICATION OF
individual he has heard. An outside THE FESTINGER-CARLSMITH
observer would almost certainly judge EXPERIMENT
a $20 communicator to be "manding" Seventy-five college undergraduates par-
reinforcement (Skinner, 1957); that ticipated in an experiment designed to "de-
is, his behavior appears to be under the termine how accurately people can judge
control of the reinforcement contingen- another person." Twenty-five 5s each
cies of the money and not at all under served in a $1, a $20, or a control condition.
All 5s listened to a tape recording which
the discriminative control of the tasks described a college sophomore named Bob
he appears to be describing. The $20 Downing, who had participated in an ex-
communicator is not credible in that periment involving two motor tasks. The
his statements cannot be used as a tasks were described in detail, but nonevalu-
atively; the alleged purpose of the experi-
guide for inferring his actual attitudes. ment was also described. At this point,
Hence, the observer could conclude that the control 5s were asked to evaluate Bob's
the individual found such repetitive attitudes toward the tasks. The experimental
tasks dull and boring in spite of what 5s were further told that Bob had ac-
he had said. Although the behavior of cepted an offer of $1 ($20) to go into the
waiting room, tell the next 5 that the tasks
a $1 communicator also has some mand were fun, and to be prepared to do this
properties, an outside observer would again in the future if they needed him. The
be more likely to judge him to be ex- 5s then listened to a brief conversation
pressing his actual attitudes and, hence, which they were told was an actual record-
ing of Bob and the girl who was in the
would infer the communicator's atti- waiting room. Bob was heard to argue
tude from the content of the communi- rather imaginatively that the tasks were fun
cation itself. He would thus judge this and enjoyable, while the girl responded very
SELF-PERCEPTION 189
little except for the comments that Festin- TABLE 1
ger and Carlsmith's stooge was instructed ATTITUDE RATINGS AND INTERPERSONAL
to make. The recorded conversation was ESTIMATES OF ATTITUDE RATINGS TOWARD
identical for both experimental conditions in THE TASKS FOR EACH CONDITION
order to remain true to the original study in
which no differences in persuasiveness were Experimental condition
found between the $1 and the $20 com-
munications. In sum, the situation attempted Study
to duplicate on tape the sitution actually ex- SI $20
Control compensa- compensation
perienced by Festinger and Carlsmith's 6"s. tion
All 5s estimated Bob's responses to the
same set of questions employed in the origi- Festinger-
nal study. The key question required 5s to Carlsmith -0.45 + 1.35 -0.05
rate the tasks (or for Bob's attitude toward Interpersonal
them) on a scale from —5 to +5, where replication -1.56 +0.52 -1.96
—5 means that the tasks were extremely dull
and boring, +5 means they were extremely Note.—For the Festinger-Carlsmith study, N = 20
interesting and enjoyable, and 0 means they in each condition; for the Interpersonal replication
study, N = 25 in each condition.
were neutral, neither interesting nor un-
interesting.
personal observers to duplicate those
Results of Ss in the original experiment, it is
seen that the two sets of ratings are
Table 1 shows the mean ratings for quite comparable on the 10-point scales.
the key question given by 5s in all Since the above replication was con-
three conditions of both the original ducted, Jones (1966) has reported a
experiment and the present replication. study in which 5s' attitudes and ob-
The results show that in both studies servers' judgments were compared di-
the $1 and control conditions are on rectly in the same experiment. Again,
different sides of the neutral point and the observers' judgments not only rep-
are significantly different from one an- licated the inverse functional relation
other at the .02 level of significance displayed by the attitude statements of
(t = 2.48 in the original study; t — 5s themselves, but the actual scale posi-
2.60 in the replication).2 In both tions of observers and 5s were again
studies, the $1 condition produced sig- similar.
nificantly more favorable ratings to- These successful replications of the
ward the tasks than did the $20 con- functional relation reported by Festin-
dition (t = 2.22, p < .03 in the original ger and Carlsmith provide support for
study; t - 3.52, p < .001 in the repli- the self-perception analysis. The origi-
cation). In neither study is the $20 nal 5s may be viewed as simply making
condition significantly different from self-judgments based on the same kinds
the control condition; and, finally, in of public evidence that the community
neither study were there any significant originally employed in training them to
differences between conditions on the infer the attitudes of any communi-
other questions asked of 5s about the cator, themselves included. It is not
experiment. Thus, the inverse rela- necessary to postulate an aversive moti-
tion between amount of compensation vational drive toward consistency.
and the final attitude rating is clearly These interpersonal replications are
replicated; and, even though the pres- illustrative of others which have been
ent analysis does not require the atti- reported elsewhere (Bern, 1965). It
tude judgments themselves of the inter- has been shown that the present analy-
2
All significance levels in this article are sis applies as well to forced-compliance
based on two-tailed tests. experiments which utilize compensa-
190 DARYL J. BEM
tions much smaller than $20, to studies were actually written was not sig-
which manipulate variables other than nificantly different from the mean of
the amount of compensation, and to attitude ratings obtained after the es-
studies which evoke different behaviors says were written. But the variance
from 5". Alternative dependent vari- across 5s was much greater in the
ables have also been considered. For latter case. That is, actually writing
example, Brehm and Cohen show that the essays increases and decreases the
6"s rating of how hungry he is can be initial effect of volunteering. In ad-
manipulated by inducing him to volun- dition, there was a negative relation-
teer to go without food for different ship between the number of arguments
amounts of compensation (1962, pp. S wrote and the degree to which his
132-137), and a successful interper- final attitude statement agreed with the
sonal replication of that experiment position advocated in the essay. On the
again supports the present self-percep- other hand, Cohen, Brehm, and Flem-
tion analysis of these forced-compliance ing (1958) report a positive relation-
phenomena (Bern, 1965). ship between "original arguments" and
The merits of alternative formula- amount of attitude change, but this re-
tions to an established theory are often lationship appeared in only one of the
sought in their ability to explicate func- experimental conditions. Unpublished
tional relations about which the origi- data from the Festinger-Carlsmith ex-
nal theory must remain mute. Accord- periment show a negative correlation in
ingly, the analysis now turns to a one condition between attitude ratings
pattern of related findings which have and "number and variety" of argu-
not been adequately accommodated by ments and a positive correlation in the
dissonance theory: the observed rela- other (reported by Brehm & Cohen,
tionships between the amount of be- 1962, p. 119). Finally, when 5s them-
havior evoked from S in a forced-com- selves rate the quality of their persua-
pliance setting and his final attitude sive communications, the confusion is
statements. further compounded. Brehm and
A number of forced-compliance ex- Cohen conclude that "the role of dis-
periments have demonstrated that the crepant verbal behavior in the arousal
differential effects of the stimulus and reduction of dissonance remains
manipulations on attitude statements unclear [p. 121]." How might the
can be obtaned even before any of the self-perception analysis treat these
behavior to which the individual has effects ?
committed himself is actually emitted If an outside observer begins with
(Brehm & Cohen, 1962, pp. 115-116). the discrimination that a communicator
That is, the behavior of volunteering to is credible, then the more arguments
emit the behavior is sufficient to con- put forth, the more persuasive the
trol the individual's subsequent self- speaker might well become, if nothing
judgment of attitude. (The self-per- intervenes to change the observer's
ception interpretation of this effect has judgment of the communicator's cred-
also been confirmed by an interpersonal ibility. If, however, the observer dis-
replication, Bern, 1965.) In fact, in criminates the communicator as mand-
an experiment in which 5s volunteered ing reinforcement, then it seems likely
to write essays against their initial that the more insistent the speaker be-
opinions, Rabbie, Brehm, and Cohen comes in pushing his point of view, the
(1959) report that the mean of atti- more it appears to the observer that
tude ratings obtained before the essays he "doth protest too much," and the less
SELF-PERCEPTION 191
likely it is that the speaker's statements tical for both conditions. All Ss heard
will be taken to express his "actual" the speaker present a fairly imaginative
and lengthy set of reasons as to why he
attitudes. had enjoyed the tasks. For the present ex-
Now consider the self-observer. If tension, a second communication was de-
5"s in the dissonance experiments begin signed, which was somewhat shorter and
with the discrimination that they are contained comparatively unimaginative ar-
not manding (Ss in the low compensa- guments. The replication was then rerun on
an additional SO 5s assigned either to a $1
tion conditions, for example), then the or a $20 condition. The 5s were again
more arguments they put forth, the asked to estimate the actual attitude of the
more self-persuasive they might be- speaker. Thus, except for the length and
come. For any given S, however, variety of arguments in the communication,
this replication is identical with the earlier
presenting a communication counter to one. The total design, then, contains four
his initial position might itself provide experimental groups: $l-long communica-
him with the cues that he is manding tion, $l-short communication, $20-long com-
and hence destroy the initial effect of munication, and $20-short communication.
volunteering under nonmand condi- If the present analysis is correct, then
within the $1 condition, where the communi-
tions; he will become less self-persua- cator is more likely to be perceived as credi-
sive as he continues. This analysis, ble, the long communication should lead
then, leads one to expect the increased interpersonal observers to infer that the
variability in postessay as compared communicator enjoyed the tasks more than
to pre-essay measures of attitude. It the short communication would. Within the
$20 condition, however, the long communi-
is equally clear, however, that to con- cation should be less persuasive than the
firm this analysis, the hypothesized short one; the longer the speaker carries
discrimination of credibility must be on, the harder he appears to be trying to
brought under experimental control earn his $20. He "doth protest too much."
Thus, an interaction effect is predicted be-
rather than being left under the con- tween the two variables of communication
trol of the unique past histories of in- length and amount of compensation. It will
dividual 5"^. To do this, the Fest- be noted that this is equivalent to saying that
inger-Carlsmith experiment is again the "dissonance" effect, the inverse func-
used as an illustrative example. tional relation between compensation and
attitude change, is itself a function of
communication length. The shorter the com-
AN EXTENDED INTERPERSONAL REPLI- munication, the smaller the inverse relation-
CATION OF THE FESTINGER-CARL- ship should become, perhaps even reversing
SMITH EXPERIMENT itself at very short communication lengths.
that he might increase the estimated dents were given a sheet of paper with the
displacement between the "exceptional" following information: "In a psychology ex-
periment, an 11-year-old boy was asked to
toy and the group of rejected alterna- rate how well he liked toys that are typi-
tives. Finally, the fact that the dis- cally popular with this age group. He was
placement effect is larger when the then permitted to select one of these toys
alternatives are dissimilar would ap- to keep for himself. We are interested in
pear to be an instance of simple stimu- how well college students can estimate his
ratings." Each sheet also informed S which
lus generalization. That is, to the ex- toy the child had chosen and from which al-
tent that the chosen and rejected al- ternatives he was permitted to choose. He
ternatives are similar to one another, then made his estimates of the child's ratings.
they will be rated closer together on The 5s were randomly assigned to one of
four conditions corresponding to the com-
a scale by any rater, outside observer, binations of number of alternatives (two or
or the child himself. four) and similarity of alternatives (similar
In sum, if one regards the children or dissimilar).
as observers of their own choice be-
havior and their subsequent ratings as Results
inferences from that behavior, the Table 4 lists the toys employed, the
dissonance findings appear to follow. control group means, and the displace-
The following demonstration illustrates ments from those means of the corre-
the point. sponding experimental group means for
the chosen and rejected alternatives in
AN INTERPERSONAL REPLICATION OF each condition. Scores can range from
THE TOY STUDY 0 to 5, where a higher number indi-
Twenty-four college students served as cates greater liking for the toy; a posi-
control 6"s by estimating how an 11-year-old tive displacement indicates increased
boy might rate several different toys. These
toys were selected from the list reported liking for the toy. To facilitate com-
by Brehm and Cohen (1959) and were rated parisons among conditions, the toy
on the same rating scales. The toys to be rated as most popular by the control
rated in the subsequent experiment were group, the swimming snorkel, was em-
then selected on the basis of these ratings
according to the same criteria of selection ployed as the "chosen" toy in all ex-
employed by the original investigators. perimental conditions. In addition, it
For the experiment itself, 96 college stu- will be noted that it was possible to
TABLE 4
MEAN DISPLACEMENT IN TOY RATINGS FROM CONTROL GROUP MEANS TOR
CHOSEN AND REJECTED ALTERNATIVES IN EACH CONDITION
Two alterna- Chosen Swimming snorkel 3.45 +.35 Swimming snorkel 3.45 +.22
tives Rejected Swimming mask 3.44 -.39 Archery set 2.79 -.42
Four alterna- Chosen Swimming snorkel 3.45 + .69 Swimming snorkel 3.45 +.99
tives Rejected Swimming mask Archery set
Swimming fins 2.54 -.01 Bowling game 2.58 -.26
Life jacket Ship model
match closely the combined mean rat- sis is confirmed insofar as it is possible
ings of the rejected alternatives in the to test it with these data.
four-alternative conditions; unfortu- Number of alternatives. The pres-
nately this could not be done for the ent experiment is attempting to repli-
two-alternative conditions. cate the positive relation found be-
It is seen in Table 4 that the chosen tween the displacement and the
alternative was rated higher and the number of alternatives. Again, the
rejected alternatives were rated lower displacements of the rejected alterna-
than the corresponding control group tives in the two-alternative conditions
means in every condition. In both of cannot be legitimately incorporated into
the two-alternative conditions, the total the comparison. The present analysis,
displacement effect is significant at the therefore, is confined to the upward
.01 level 0 = 3.66 and 2.81 for the displacement of the chosen alternative.
similar and dissimilar conditions, re- For the four-alternative conditions, the
spectively) ; for both of the four-al- mean upward displacement of the
ternative conditions, it is significant at swimming snorkel is seen to be .84; for
the .001 level (t = 5.26 and 9.18, re- the two-alternative conditions, it is .28.
spectively). Some of the downward This difference is significant at the .01
displacement of the rejected alterna- level (t = 3.29). The dissonance find-
tives in the two-alternative conditions ings are again replicated by interper-
can be attributed to regression effects sonal observers.
since the initial means of these alterna- Although it would have been de-
tives are above the grand mean, but sirable to test the predictions uncon-
this problem has been avoided in the founded by the noncomparability of
four-alternative conditions by combin- the two-alternative base lines, this
ing the ratings of the three rejected would have required departing from
alternatives; in this case the predicted the toys employed in the original ex-
displacement effect is opposite in direc- periment. More importantly, however,
tion to that due to regression, as is the this would still not have yielded a more
upward displacement of the chosen al- direct comparison between the repli-
ternative in all four conditions. Thus, cation and the original experiment be-
the main displacement effect is clearly cause the results reported by Brehm
replicated by interpersonal judgments. and Cohen are themselves confounded
Similarity oj alternatives. From by uncorrected regression effects. The
simple considerations of stimulus gen- present replication actually provides
eralization, it was predicted that the clearer evidence for the predicted ef-
displacement effect should be greater fects than the original study.
in the dissimilar than in the similar It is suggested that this same kind of
conditions. Because of the differential analysis can be applied to the other
effects of regression, mentioned above, studies in this category of dissonance
however, the analysis must be confined experiments. Once again, it seems un-
to the four-alternative conditions where necessary to invoke a motivational con-
it was possible to match the control struct to account for the data.
group means of the rejected alterna-
tives. Within this condition, the mean EXPOSURE-TO-INFORMATION STUDIES
total displacement is .70 in the similar
condition and 1.25 in the dissimilar The third category of dissonance
condition, a difference significance at studies includes two general para-
the .05 level (t = 2.22). The hypothe- digms : experiments in which an indi-
196 DARYL J. BEM
been argued that the data under analy- it is suggested, justify the reification of
sis could be accounted for without a new internal drive that is assumed to
postulating an aversive motivational be an inherent characteristic of behav-
drive. The second kind of exposure- ing organisms. In any case, the as-
to-information studies may be viewed sumption of any motivational process
as a direct test for the existence of to account for the data reviewed in this
such a drive. If cognitive dissonance discussion would seem gratuitous.
is, in fact, an aversive state, then a per-
son should avoid exposure to sources SOME METATHEORETICAL CON-
of dissonant information and seek out SIDERATIONS
nondissonant sources. Compared with
the theoretical chain of reasoning be- In the opening remarks, some con-
hind the other studies discussed, this trasts were noted between the con-
deduction from dissonance theory is by ceptual approach typified by dis-
far the most direct, the easiest to test, sonance theory and the behavioral
and the most crucial for justifying a approach represented here by the func-
motivational construct like dissonance. tional analysis of self-perception. It
The available evidence, however, is was pointed out that the behaviorist's
not supportive. In an extensive review goal is to account for observed rela-
of the relevant studies, most of which tions between current stimuli and re-
were conducted by investigators whose sponses in terms of an individual's past
theoretical orientation would lead them training history and a small number
to look for selective exposure to non- of basic functional relations discovered
dissonant information, Freedman and in the experimental analysis of simpler
Sears (1965) conclude that "clearly behaviors. The behaviorist's functional
experimental evidence does not demon- analysis of complex behaviors like dis-
strate that there is a general psycho- sonance phenomena was thus seen to
logical tendency to avoid nonsupportive be based on empirical generalization, a
and to seek out supportive informa- feature which infuses it with an in-
tion." ductive flavor and spirit.
There is, of course, nothing within In contrast, the dissonance theorists
the behaviorist's functional framework clearly prefer the "deductive" nature
that would rule out a motivational phe- of their theory and explicitly derogate
nomenon. For example, it is not im- the "weakness of an empirical general-
plausible to suppose that punishment is ization as compared with a true theo-
often contingent upon being inconsis- retical explanation [Lawrence & Fest-
tent, illogical, or just plain wrong in inger, 1962, p. 17]." This criticism of
our highly verbal culture. This would the behaviorist's functional analysis,
be particularly true for the college namely, that it has no deductive fer-
students who typically serve as 5"s in tility or predictive power, is often ex-
cognitive dissonance experiments. Ac- pressed. The radical behaviorist, so
cordingly, evidence demonstrating that the criticism goes, will not venture a
it is aversive for such 5"s to maintain specific prediction without knowing
incompatible responses in their verbal the complete reinforcement history of
repertoires might well be forthcoming. the organism. He cannot provide a
Such a phenomenon is appropriately "true theoretical explanation."
labeled motivational, but it would be It is suggested here that a functional
the consequence of a particularly com- analysis appears to have limited pre-
mon cultural practice and would not, dictive power only because it makes
198 DARYL J. BEM