Share DOC-20221106-WA0027.
Share DOC-20221106-WA0027.
Share DOC-20221106-WA0027.
Abstract
GST is considered to be the important tax reform in the country. Understanding the consumer behavior is important for
every company satisfying their customers through products and services. Taxation is one of the factors that affect the
consumer behavior. Any change in the taxation system will have a significant impact on consumer behavior especially
his purchase decision. These changes can be either in the form of switching brand preferences, consideration of new
factors, increase or decrease in spending ability. Spending ability is the major factor that determines the quantity and
brand that will be purchased by the consumers. GST has impacted all most all the sectors and prices of many products
of day to day use have either increased or remains as same as it was earlier. This research paper seeks to study cause
and effect relationship between GST and spending ability and finally arrives at a meaningful conclusion and provides
scope for further research in this area.
Keywords: GST, Consumer Behavior, Purchase decision and spending ability.
1
. Research scholar, Madrash Christian College, Chennai
in calculating the national income. GST rates had revised whether consumers switch their brand preferences
consumer’s product selection and purchase criteria. because of GST. Classification of consumers on the
Consumers have been shifting their brands due to rise basis of their spending abilities will enable the FMCG
in prices of various products. This necessitates to the companies to select the target market that gives them
impact of GST on consumers purchase decisions which higher profits through better satisfaction of their needs.
involves measuring the spending pattern and other related
dimensions of consumer behavior. Government and Consumers
Government of India will also benefit from this study as
RATIONALE OF THE STUDY it will enable them to understand the impact of GST on
Several research studies focused on the impact of GST the disposable income of the consumers. This study
on different sectors in the Indian economy. These studies also reveals information regarding the satisfaction level
are much related to the sector impact and economic of consumer regarding different GST rates charged for
impact of GST. However very few research studies different goods and services. Understanding the
focused on the impact of GST on consumers. These disposable income of the people will enable them to frame
research studies identify consumer opinion on GST and policies and recommend changes in GST related
some studies gave illustrative explanations of how GST aspects if the disposable income falls after GST.
will benefit the consumers. This research study is also Consumers can reconsider certain factors affecting their
unique because it studies the cause and effect purchase decision after going through the factors
relationship between GST and Consumer ability and identified by the study.
finally test the model fit for the factors affecting the
purchase decision of consumers after GST. RESEARCH METHODOLOGY
The data required for this study is collected from both
OBJECTIVES OF THE STUDY primary and secondary sources.
The objectives of the study are as follows
PRIMARY DATA
1. To study the impact of GST on consumer spending
The primary data for the study is collected through the
ability through multiple regression analysis.
structured questionnaire with close ended questions.
2. To study the relationship between factors affecting
purchase decision of the consumers after GST SECONDARY DATA
implementation. The secondary data for the study is collected from various
sources like journals, magazines and websites.
SCOPE OF THE STUDY
SAMPLING DESIGN
The study titled “ Impact of GST on consumer spending
ability in Chennai city” limits its scope to the consumers The sample size consists of 50 respondents from
in Chennai city. Further it limits its scope to the Chennai city. Simple random sampling technique is used
consumers of FMCG products in Chennai city. As such for the study. A simple random sample is a subset of a
the results of this study are highly applicable to the statistical population in which each member of the subset
consumer behavior in FMCG sector and not to any other has an equal probability of being chosen.
sector in the country. STATISTICAL DESIGN
SIGNIFICANCE OF THE STUDY The statistical design used in this study is Multiple
This study seeks to benefit the following Regression Analysis. Multiple regression is an
extension of simple linear regression. It is used to predict
FMCG Companies the value of a variable based on the value of two or more
This study will enable them to understand the various other variables. Multiple regressions also allow one to
factors affecting purchase decisions of consumers after determine the overall fit (variance explained) of the model
GST implementation in India. Further the study will provide and the relative contribution of each of the predictors to
them an idea about the impact of GST on spending ability the total variance explained.
of the consumers. So this will enable them to frame
their marketing activities and frame pricing strategies in LIMITATIONS OF THE STUDY
such a way that the prices of the products are within the The various limitations of the study are as follows
limits of spending abilities of the consumers and at the The study uses the data collected from both primary
same time give normal profit for the firm as it is only and secondary data. Therefore limitations of these
possible in long run in a monopolistic competitive market sources apply to this study.
like Chennai. Further it will enable them to understand
The study deals with the data made available and therefore it may not judge the entire scenario.
The study limits itself to the consumers of FMCG sector and not the other sector.
INTERPRETATION
From the above table it is clear that the consumers are less with less money after GST. Based on the mean score
3.57, it is proved that the GST has increased the prices resulting in less money for consumers to spend after GST.
The next mean score is for rise in inflation level which is indicated by the mean value of 3.55. Every recent reports
show that the WPI has increased to around 8% which is signal of rising inflation in the country. The rise in inflation
level reduces the purchasing power of the people which is reflected by the consumer opinion in the form of less
money after GST. However some consumers feel that the GST has resulted in fall in price of goods and services.
Statistically, the mean and standard deviation has direct relationship between them. From the table it is clear that
as the mean decreases the standard deviation increases. Generally a high mean score is preferred and less mean
score least preferences of the consumers for the particular variable given for the study by the researcher.
Notes to Multiple Regression Analysis
Y = GST Rates
X1 = Spending Ability of the consumers
Multiple Regression Analysis
increase in Y variable, the X1 increases by 1.137 times. by consumer. The real benefits can be experienced by
Thus the increase in independent variable is more than the consumers only when the utilized tax savings by
the increase in dependent variable. companies in the form of input tax credit is transferred
to the consumers.
FINDINGS
The various findings of the study are as follows REFERENCES
Consumers are left with less money after GST with 1. Gupta, S.P., “Statistical Methods”, Sultan Chand and
highest mean score of 3.57 due to rise in prices. Sons Publishers, 1984.
GST has resulted in increasing the inflation level in 2. Akansha Khurana and Aastha Sharma on “GST- A
the country. positive reform for indirect taxation system”
International journal of advance research, (2016) vol
GST rates and Spending ability have positive cause
4, issue3.pp-500-505.
and effect relationship between them.
3. Dr. R. Vasanthagopal (2011), “GST in India: A Big
GST rates and spending ability are highly significant
Leap in the Indirect Taxation System”, International
at 1% level as the P-Value is less than 0.01.
Journal of Trade, Economics and Finance, Vol. 2,
CONCLUSION No. 2, April 2011.
To Conclude, GST has been successfully implemented 4. Agogo Mawuli (2014): “Goods and Service Tax- An
by the government of India. It has affected all the sectors Appraisal”Paper presented at the the PNG Taxation
in the economy. However the initial fall in the economic Research and Review Symposium, Holiday Inn, Port
growth is now reflecting a growing trend. However as Moresby,29-30.
per latest reports inflation indices are showing an 5. www.gstindia.com/basics-of-gst-implementation-in-
increasing trend. Each and every consumer is affected india