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    Case Study1

    Uploaded by

    Alviya
    Jancy works in the HR department of TBL global services and takes on many responsibilities, both formally assigned and self-assigned. Over time, she becomes overloaded with work and stressed, unable to separate her work and personal life. She decides to resign but is convinced by her boss Ratan to work from home instead, with limited responsibilities. However, Ratan believes Jancy's nature of involvement means she will continue taking on extra work even remotely. The CEO questions if Ratan's solution was just a tactic to prevent replacing Ratan with Jancy as the new Head of HR.

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    Case Study1

    Uploaded by

    Alviya
    154 views5 pages
    Jancy works in the HR department of TBL global services and takes on many responsibilities, both formally assigned and self-assigned. Over time, she becomes overloaded with work and stressed, unable to separate her work and personal life. She decides to resign but is convinced by her boss Ratan to work from home instead, with limited responsibilities. However, Ratan believes Jancy's nature of involvement means she will continue taking on extra work even remotely. The CEO questions if Ratan's solution was just a tactic to prevent replacing Ratan with Jancy as the new Head of HR.

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    Jancy works in the HR department of TBL global services and takes on many responsibilities, both formally assigned and self-assigned. Over time, she becomes overloaded with work and stressed, unable to separate her work and personal life. She decides to resign but is convinced by her boss Ratan to work from home instead, with limited responsibilities. However, Ratan believes Jancy's nature of involvement means she will continue taking on extra work even remotely. The CEO questions if Ratan's solution was just a tactic to prevent replacing Ratan with Jancy as the new Head of HR.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    154 views5 pages

    Case Study1

    Uploaded by

    Alviya
    Jancy works in the HR department of TBL global services and takes on many responsibilities, both formally assigned and self-assigned. Over time, she becomes overloaded with work and stressed, unable to separate her work and personal life. She decides to resign but is convinced by her boss Ratan to work from home instead, with limited responsibilities. However, Ratan believes Jancy's nature of involvement means she will continue taking on extra work even remotely. The CEO questions if Ratan's solution was just a tactic to prevent replacing Ratan with Jancy as the new Head of HR.

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    © All Rights Reserved
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    You are on page 1of 5

    Case study on Employee

    Relations
    Mrs. Jancy works with TBL global services, IT project
    management company, in the HR department. Jancy is known
    for her involvement not only in her duties but also in other
    various activities of the department. She was aware of many
    minute details about the department throughout her tenure.
    Hence, she becomes a point of contact for any such
    information which often consumes her time.

    She is loaded with responsibilities very often, sometimes


    given to her and sometimes taken by her. In the beginning,
    she was happy with her profile and gave her the best in all the
    responsibilities with her. When years pass and she gets
    elevated to higher responsibilities she becomes overloaded.
    Still, she was happy with her job.

    One fine day suddenly, she realized that many of her


    colleagues complete their work on time and also equally take
    care of their personal life. On the other hand, Jancy, having
    been loaded with responsibilities completed it partially at
    work and partially during her personal time. This becomes a
    reason for her stress.

    She started questioning her ability to not being able to


    complete her work at the scheduled time. Later, she
    understood that apart from given responsibility she was
    involved in many other crucial activities of the department
    which becomes her additional responsibility which slowly the
    people forget that it is not under her job profile.

    Jancy Being highly disturbed started feeling her job as a


    burden. She thought she can’t come out of this because the
    habit which she developed for herself and her coworkers is
    irreversible. So she finally decided to take a break from her
    job.

    She fixed an appointment with the head HR, Mr. Ratan, for
    her resignation, He knows the fact that her involvement is
    irreplaceable and he also knew that she can be his competitor
    in a very short period, so, he had some other plans for her.

    During the conversation, Ratan understood that Jancy is


    highly stubborn in leaving the job. So, he convinced her to do
    work from home and advised her to limit her responsibilities
    as she will not come in any direct contact with the employees.
    Jancy happily accepted the option and she felt relaxed.

    At the same time, Mr. Ratan was reporting to CEO Mr.


    Vedant “Sir, I didn’t accept the resignation. I have given
    Jancy the option of work from home and she accepted to
    continue the job”.

    Mr. Vedant asked” but Ratan how did you made her accept
    this offer. And why you have given this option. As per her
    colleagues, her nature of doing the job is a key component.

    Mr. Ratan with a smile replied. “Sir I advised her to limit her
    responsibilities to her profile by opting for work from home.
    She accepted the offer. And I am very sure that her very
    nature of involvement will not allow her to restrict her
    responsibility even after opting for work from home.” So, I
    am not going to lose the benefit of her involvement.

    Mr. Vedant was worried by the last words of Ratan, he


    thought.”How I am going to execute my plan of replacing
    Jancy in Ratan’s position of Head HR as she opted for work
    from home and why did Ratan has that option to her. Is this a
    planned show “.
    Questions on Case Study on Employee Relations

    1. Whose assumption is correct Jancy or Ratan.

    2. According to you what could be the reason for Jancy


    being overloaded is it the fault of organizational structure
    or the nature of Jancy.

    3. Also, answer the questions raised by Mr.Vedant in the


    last para. Was it a planned show.

    Instruction:
     All students are required to participate and submit the
    assignment work on time.
     The answer or solutions of the respective questions of the
    case study should pe prepared on in hand written form.
     Answer sheet must be followed by formal cover page

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