Chapter 2 Format
Chapter 2 Format
Chapter 2 Format
This chapter, it presents the review of related literature and studies which
establish the frame of reference in the conduct of this study. It includes both local and
foreign literature from journals, research studies, the internet, and periodicals by local
and foreign authors. This study deals with the level of perception on online learning of
Foreign Literature
education, and students are recipients of his /her knowledge. In contrast, student-centered
student-centered approach, the teacher’s role turns to a “helper to students who establish
and enforce their own rules. Teachers respond to student assignments and encourage
using the internet and other advanced technological tools to share, transfer, and extend
knowledge” (Hancock, 2002). Online learning has become a part of the 21st century as it
technologies and the Internet to enhance learning and provide users with access to online
services and services (Ehlers and Pawlowski, 2006). Internet and education have
integrated to provide users with the necessary skills in the future (Haider and Al-Salman,
2020). A study by Stec et al., 2020 indicated that online teaching has three main
approaches, namely, enhanced, blended learning, and online approach. Enhanced learning
uses the intensive use of technology to ensure innovative and interactive instruction.
Blended learning mixes both face-to-face and online education. The online approach
indicates that the course content is delivered online. Online education is convenient for
students, where they can access online materials for 24 h (Stern, 2020). Online education
turns education to be student-centered, where students take part in the learning process,
and teachers work as supervisors and guides for students (Al-Salman et al., 2021).
classes to reduce students’ loss. Online education platforms are designed to share
There are most famous prominent interactive online tools: DingTalk (interactive online
platform designed by Alibaba Group), Hangouts Meet (video calls tool), Teams , Skype
(video and audio calls), WeChat Work (video sharing and calls designed for the Chinese),
WhatsApp (video and audio calls, chat, and content share), and Zoom (video and audio
have been revised to deal with dramatic changes in technology. Technological enterprises
have designed several online platforms, which are driven by the integration of technology
in all walks of life (Al-Azawei et al., 2017; Englund et al., 2017; Santos et al., 2019).
Technology has become part of our social, business, and educational life’. The use of the
Internet has a vital role in disseminating knowledge via online classes (Silva and
Cartwright, 2017). During COVID-19, education has been shifted into the techno-
economic culture. The shift should associate with plans to reduce this shift’s impact on
the normal learning process (Gurukkal, 2020). The change to online in higher education
entails reshaping our view regarding higher education, including institutions and
students’ needs. For instance, theoretical courses can be taught online. In contrast, the
practical courses should be conducted face to face to ensure best teaching practices in
monitoring and guiding students. Therefore, technology can make larger classes flexible
The mode of education has turned into student-centered education, where students
instruction was teacher-centered education, where students receive their education from
their instructors. Online learning initiated students’ role in using additional resources to
discover their abilities as independent learners (Roach and Lemasters, 2006). The
comparison between students’ attitudes toward teaching the same interactive courses in
online and face to face is similar. It is found that students performed equally at the same
success depends on regular class attendance, while the interactive classes relied on
curriculum structure, mode of delivery, and completion rate (Nemetz et al., 2017).
lockdown. This shift helps faculty integrate advanced technological skills in their
teaching, which benefit students (Isaeva et al., 2020). Online learning has been
considered a useful tool for learning, cost-effectiveness, flexibility, and the possibility of
providing world-class education (Jeffcoat Bartley and Golek, 2004; Gratton-Lavoie and
A study by Li and Lalani (2020) indicated that COVID-19 had brought change to
the status of learning in the 21st century. The instruction mode has been changed at both
(Strielkowski, 2020). However, this rapid change tests the capacity of institutions to cope
with such crises. Many countries did not expect such a complete shift to be online, and
therefore their working staff and students are not trained enough for this dramatic change.
disease on March 11, 2020. On March 19, emergency state was declared as a response to
prevent the spread of COVID-19. It is followed by a curfew, which lasted for 2 months.
The mode of education has turned online due to the closure of universities. The closure of
universities brings the importance of having good infrastructure and the readiness to
conduct online classes. Online learning becomes a tool to prevent the outbreak and ensure
social distancing. Online education has useful learning tools and grants 24/7 access to
education platforms around the clock at their time preferences. It also offers flexibility,
regardless of place and time. It also gives students questions, answers freely, and
provides many benefits for human life, so the mastery of such technology is no longer an
option but has become a necessity. Through the existence of Internet networks, the use of
technology in the educational environment has opened new avenues for educators; face-
to-face learning has been transformed into e-learning or online learning (Bernard et al.,
2009). In addition to other electronic media, such as CD-ROM, satellite, and television,
some experts classify e-learning as ‘education delivered via the Internet’, while online
education is described as ‘education delivered only via the Internet or web-based media’
defined as bridging the space between teachers and students through the use of web-
based technology (Ryan & Young, 2015). The presence of the Internet facilitates human
work in many ways, especially in the field of education. The current learning process
requires teachers and students to use technology. However, not all students can accept
and adapt to these changes. The acceptance of changes in the learning process differs
among students. This can be influenced by age, thinking ability, and students’ interest in
technology. Students of all ages seem to react differently to the practice of online
learning, with older students showing greater appreciation. There are still major
variations in how learners view their online interactions during learning (Koohang,
Paliszkiewicz, Nord, & Ramim, 2014). There are also concerns about the online learning
participation, and behavioral participation (Fredricks, Blumenfeld, & Paris, 2004). These
three dimensions are explained as follows: (1) Cognitive participation is the cognitive
effort of a student to acquire skills in the online learning process. (2) Emotional
participation is described as students’ positive emotions towards teachers, peers, and
activities that pay attention to learning when studying online (Jung & Jeongmin, 2018).
effective instructional design and procedures based on the concept of a good education. It
will positively impact the instructions if the plan is correct. For example, designing
learning must consider the method, flexibility of time, student involvement in activities,
and presentation of material (Simonson et al., 2015; Barberà et al., 2016). Variations in
teachers' teaching style and their expertise in using technology in interacting with
students also significantly affect the Motivation and results of e-learning (Ozkan &
Koseler, 2009). Several studies on using technology can change the learning experience
and improve student performance, such as posting videos after class and using social
media platforms such as Facebook, YouTube, and other e-learning tools. The effect on
perceived satisfaction and effectiveness online is when teachers have sufficient and up-
to-date knowledge in their area of expertise (Early & Murphy, 2009). The increasing use
of technology in online learning benefits students, but the main concern is unstable
internet connections in remote areas, not providing comfort in learning (Kulal & Nayak,
2020). Based on the description above, we developed a research instrument from the
education, Motivation to learn online, and The effectiveness of online learning, to gain a
factors in the success of online learning. Similarly, the call for staff and student training
impact on both students and teachers alike. Both faculty and students have optimistic
opinions about online classes (Kulal and Nayak, 2020). Moreover, there is a positive
correlation between students and faculty in their perception of teaching and learning
(Seok et al., 2010). Faculty and students of engineering specialties incurred that
theoretical engineering subjects can be taught online, while teaching practical courses
online are less effective and should be conducted at engineering labs (Kinney et al.,
Results from the study of Senida Harefa and Grace Lamudur Arta Sihombing
(2022) entitled “Students’ Perception of Online Learning Amidst the Covid-19 Pandemic:
A study of Junior, Senior high school and College students in a Remote Area”:
This study has problems related to teacher teaching methods in online learning.
Students feel that the technique used by the teacher is very monotonous. In general,
teachers only use the assignment method. The assignment method is a one-way learning
pattern; students require no teaching and learning interaction. Tedious learning methods
are considered less effective because they make learning passive. The use of effective
learning methods or strategies can improve student academic achievement (Donker et al.,
2013). In implementing learning, teachers must consider the use of teaching methods.
The methods used should vary. Variations in the learning process are variations in the
methods that facilitate students to learn and do the assignments conveniently (Pasaribu et
al., 2020). The application of various teaching methods can create creativity in learning
and can eliminate boredom in students. There are five items regarding teaching methods,
namely knowing, understanding, responding, describing and applying. The five items are
inputs for the teachers so that they can design and review the online learning that has
whether good or not, students’ acceptance of the material presented depends on the
method used by the teacher in learning. This also cannot be separated from the teacher’s
own knowledge. The more knowledgeable a teacher is, the better he or she will be in
activities, it is hoped that learning will be more meaningful and optimal. Students
(Rusman, 2017).
The results of this study stated that students are less comfortable with online
using the technology are still limited resulting in delays in joining lessons. Another
regrettable thing is that most teachers do not understand the barriers that prevent the start
of online learning or that affect it while it is ongoing. This may affect the effectiveness of
aims to enlarge the learning method in education areas. During the pandemic, the
implementation of blended learning might occur in certain remote areas in Indonesia. The
remote areas and also by the strict application of health protocols: washing hands
frequently, wearing masks all the time, and keeping a distance from one another
(Garrison & Kanuka, 2004). Many other academic reports have confirmed the beneficial
impact of blended learning and can increase academic success (Alipour, 2020). In
addition, the use of blended learning can increase student engagement to stay active in
learning, thereby strengthening their role in their education as learners (Mosca, 2010;
overcome by implementing blended learning so that even amid COVID 19, education is
still effective.
Motivation is the most important factor in learning. Motivation affects the achievement
of student learning success and serves as an impetus to carry out learning activities. There
are two types of learning motivation. The first is extrinsic motivation, which refers to all
factors from outside that play a role in achieving learning goals such as facilities,
teachers, and the process of implementing the learning. And intrinsic motivation is a
factor from the students themselves such as interest, feelings of pleasure, and desire
(Ryan & Deci, 2000). According to students in remote areas, online learning is less able
questions provided by the researchers. Students are not enthusiastic about online learning;
they do not do assignments and do not submit assignments within the time that has been
determined; they do not do study groups without the assistance of their teacher. This
could be due to inadequate facilities, exhausted Internet packages or even students who
cannot afford packages, and bad Internet network infrastructure. All these can cause a
lack of motivation to learn in students. In summary, situations like this have a major
impact on the way students learn and can lead to disappointing performance. Recent
studies have shown that student engagement in virtual teaching is often of a lower quality
than face-to-face teaching (Dibner, 2020; Lan & Hew, 2020). This should get the
teacher's attention. Teachers, as key holders in learning, can do various creative ways to
make learning more interesting so that students are motivated to learn. In this case, it can
be done, either through the use of various media, methods or learning models. All of
them are important factors in making learning effective. This study contributes to the
(Song, Karimi, & Kim, 2015). During the COVID-19 pandemic, all schools in Indonesia
used the Internet network to send messages to students (online learning). In other words,
online learning tools that include technology support the independent learning process
consider students’ perceptions. The results indicate that students in remote areas better
recognized the effectiveness of face-to-face learning. As the aforementioned results
related to the indicators suggest, students had several obstacles during online learning.
The transformation of face-to-face into online learning affects the students’ learning
process badly, for instance, the limitation of social interaction. In this case, the teacher is
encouraged to think seriously about creative solutions to this problem to reach the
experience for students. If well-designed materials and learning are implemented to the
right technology and curriculum, it will produce satisfying learning goals (Kidd, 2009).
reliability, ease of use, data quality, flexibility, portability, and integration (Chiu, Chiu,
and Chang 2007). According to the previous explanations, students generally have
more fun when learning is done face to face. With face-to-face learning, students can
directly get answers to their curiosity about the material being studied. After conducting
this research, the assumptions about the displeasure or reduced effectiveness of online
learning in this area were proved correct and significant. Times have changed. With the
COVID-19 pandemic, students and teachers are required to use technology in learning
since the earning must now be done remotely to prevent crowds from gathering and , to
break the chain of the pandemic. Willingly or unwillingly, online learning must be
practiced. The results of this research indicate that online learning is less effective
The COVID-19 pandemic has had a major impact on various aspects of peoples’
problem affecting educational institutions. Since the start of this pandemic, it has caused
shock and disruption to students. The pandemic has forced schools to close and lessons
that were carried out face-to-face have shifted to the online world. The use of the Internet
and many other significant technologies to create materials for educational purposes,
educational distribution, and program management constitute online learning (Fry, 2001).
All educators are asked to make a transition, due to the closure of school buildings. There
is no other choice but to apply online learning; even though many feel unprepared during
this transitional period, students must adjust themselves while trying to build meaning
amid various challenges related to the pandemic. Even though learning is carried out
online, it is hoped that learning outcomes will remain maximal. There is some evidence
that online learning can lead to higher student success (Kurucay & Inan, 2017).
(Clark, 2007). However, the reality is not as expected since not all students respond
positively to the implementation of online learning. Today, the majority of colleges and
universities still face virtual learning difficulties (Talidong & Toquero, 2020). For
example, not all educators and students can use e-learning applications, especially those
in remote areas. They feel that they are not optimal in learning. During online learning,
they deal with several obstacles such as more assignments that make them feel burdened.
This happens since teachers or lecturers in charge assign them two or three tasks for
every lesson. Additionally, network connection disturbance in rural areas affects their
attendance of online learning. Online learning also influences the students’ motivation in
doing assignments. Therefore, the objectives of online learning goals are not always
achieved effectively. Students who succeed in learning are those who are active and
always follow the learning. Parents of students also confirmed that their children were too
lazy to learn online. Most of them show unsatisfactory results. For example, performance
in learning is decreased compared to face-to-face learning. Some students quit school and
do not continue their education. This situation gives a bad picture of the learning attitudes
of students. In Anna Ya Ni’s it is suggested that the use of the video chat software Zoom
has the greatest potential to improve classes in order to meet student concerns. Zoom is
one of the most frequently used applications in online learning to replace conventional
face-to-face classes (Ni, Wart, Medina, Collins, Kimberly, & Pei, 2020). It turns out that
interactions between teachers and students (Miller, 2020). The obstacles of online
learning in rural areas encourage researchers to conduct this research. Therefore, the
online learning. The researchers wanted to gain a deep and detailed understanding of
students' online learning experiences. Based on the support they gained during the
learning process and satisfaction with the learning facilities used. The findings of our
research, both strengths and weaknesses, will be valuable inputs for institutions to
improve the quality of distance learning by adjusting to the needs and conditions of
with the traditional teacher-led approach. The success of e-learning depends on many
disadvantages for both students and teachers. Besides the epidemiological benefits of e-
learning during the COVID-19 pandemic, other benefits worth mentioning include
increased convenience, access to resources regardless of location and time, and reduction
of costs and air pollution, for example, carbon dioxide emission because of the reduction
in traffic. Online classes also have limitations, including problems with internet access,
poor internet connection quality, and insufficient digital skills of the respondents. Some
benefits such as time flexibility can also be a limitation, especially for students who have
E-learning requires a reliable internet connection and the necessary hardware and
software. Both students and teachers must be familiar with the equipment and they should
receive technical support and guidance from the IT department before and during an
online course. Self-learning requires the student to maintain self-discipline, which can be
difficult without direct supervision from the teacher. Poor interaction between learners
and facilitators, and a lack of clarity of the purpose and goals of the learning can impede
the learning process. Stacey and Gerbic (2008), advocated that students’ maturity might
increase their degree of self-discipline, which is consistent with findings in our study
digital competence, and compatibility. They concluded that education would become
hybrid, face-to-face, and online instructions (Adedoyin and Soykan, 2020). A study to
verify the usage of online learning platforms in teaching clinical medical courses was
conducted. They found that the rate of student satisfaction is 26% (Al-Balas et al., 2020).
There is a slew of advantages and disadvantages of online learning. The benefits include
issues, lack of interaction, and training (Gautam, 2020). Rayan, 2020 proposed ways to
and provoke students’ online class attendance. Understanding such issues will help to
deliver adequate online education. Online encourages shy students to participate and
improve students’ attendance, while it also triggers a lack of social interaction that affects
students.
Online learning has a vital role in learning during the crisis. Moreover, having
properly maintained the technical infrastructure is required for its success at schools and
universities (Nikdel Teymori and Fardin, 2020). Dhawan, 2020 scrutinizes online
learning’s strengths, weaknesses, opportunities, and threats (SWOT). He shows that crisis
highlights the role of technology competency in dealing with the global crisis and
facilitating learning. Therefore, schools should train students with the necessary IT skills.
Another study was conducted on male and female students’ satisfaction in using E-
learning portals in Malaysia. He found that there is a significant relationship between the
user’s satisfaction and E-learning. The satisfaction rate by both participants depends on
E-service quality and the information provided (Shahzad et al., 2020). The advantages of
online learning are as follows: flexibility, easy access, and interaction between learners
and their professors (Strayer University, 2020). The role and advantages of online
learning have accentuated that online learning has challenges as data privacy. Students’
private information is at risk since they use their computers and mobile phones to access
online portals. Universities should educate their staff and students about cybersecurity
Results from the study conducted by Almahasees et.al, (2021), that the students
emphasized that they faced a set of challenges through online learning due to the abrupt
shift from face-to-face instruction to online instructions. Students’ responses showed that
they faced the following challenges. First, students faced a challenge in adapting
themselves to online learning. They could have such problems due to technical issues
such as the lack of IT competency. Second, students faced a challenge in having proper
access to the Internet for many reasons, such as the cost of having a fiber network, which
is not affordable for some students. The students also reported that they faced challenges
in managing their time and organizing their homework to submit their tasks. Moreover,
some of the students have shown that the lack of interaction is also considered a
challenge for students, reflecting on their progress and personalities. Moreover, they
added that adjusting online classes for students with special needs is a tremendous
challenge for deaf, hard of hearing, or disabilities. Furthermore, the study’s respondents
also indicated that online learning classes lack insufficient tools for student assessment.
Moreover, online learning classes do not let instructors identify the individual differences
between students quickly. More importantly, the study’s analysis showed that students
were concerned about their data privacy since using their laptops or mobile phones at
Local Literature
A study conducted by Ernie C. Avila et.al, (2021) entitled “Students’ Perception
on Online and Distance Learning and their Motivation and Learning Strategies in using
perceived that distance learning is excellent and essential. However, their access to the
computer and other devices is limited. They perceived that their university branch's
online or distance learning is moderately successful and that the university and their
subject professors are moderately helpful in providing support and understanding during
this type of learning arrangement. Likewise, they are motivated to use the educational
The Coronavirus 2019 (COVID-19) has shaken the educational systems in the
Philippines and all parts of the world. It created a series of pedagogical shifts that posed
opportunities and threats to the quality of education, especially on the over 2,000 Private
and State Universities and Colleges in the Philippines that cater to over 1.83 million
students in 2020. The sudden closure of basic and higher education institutions in the
country disrupts the academic calendars that resulted in online, distance, modular, and
flexible learning known as "New Normal." In the current academic year, all lessons are
taken virtually through various learning management systems, social media platforms,
and learning applications that are new to most teachers and students. Due to the sudden
closure of schools and the sudden transition to online learning, numerous issues on the
difficulties and challenges the faculty members and students face in the use of online
received by the latter. There was an increasing level of anxiety, study behavior, and
academic stress experienced by students. Depression, unhealthy diet, social isolation,
trouble sleeping, dissatisfaction, physical inactivity was observed aside from the other
biopsychosocial factors and issues affecting the mental health o educators and learners
such as increased eating and sleeping, increase or decrease of goal achievement, anxiety
due to extreme harmful media exposure. Thus, educators should study students' learning
practice, and finding a new hobby within their lesson and prospectus. The faculty
transition and adaption to the new normal teaching in higher education should be
the promise of online and distance education. Aside from that, the Institutions of Higher
Education must also establish strategies and approaches to maintain mental balance
during the online learning, identified the community, technological, domestic, individual,
and institutional barriers that affect the learner's adaptation to online and distance
learning. To address the said barriers, student-centered interventions among the college
students should be implemented among the HEIs to improve their motivation and
resources to improve their study habits and capacity for online learning. They also need
their appreciation of the educational materials given to them during the Academic Year
Also to the study conducted by Custodio et.al, (2021) entitled “Exploring Filipino
Undergraduate Students' Perception on Social Media Usage for Online Learning During
the COVID-19 Pandemic” that COVID-19 pandemic has caused a drastic shift in the
education system around the world, with institutions suspending face-to-face mode of
learning and switching to online learning. This sudden shift has forced the education
particularly social media sites. The present study aimed to identify the role of social
students in using social media for online learning amidst the COVID-19 pandemic. One-
on-one semi structured interviews were conducted across seven students from public and
private universities in the Philippines. This qualitative study used thematic analysis for
which results revealed that despite the benefits of using social media for online learning
many challenges in their online learning experience. Their work-life boundaries have also
been disrupted due to their academic and leisure activities sharing the same space via
social media. Despite these challenges, they felt that they had no choice but to accept the
current situation. Overall, participants reported that the use of social media may be a
good alternative for learning, but nonetheless considered as not entirely effective.
Overall, this study was able to explore the various experiences of Filipino
undergraduate students in terms of using social media for online learning during the
pandemic. COVID-19 pandemic has created unprecedented changes in the educational
landscape in the Philippines. Public and private universities have shifted to online
learning mode to resume classes for undergraduate students, which has drastically
changed the way students and teachers learn and communicate with each other. However,
as students continue their studies in their homes, they have also experienced several
challenges that have affected their daily routine and their mental health. They have
struggled concentrating on their lessons because of various internal and external factors,
and their exhaustion has led them to simply accept that this is the current state of the
education system. Nonetheless, positives can be taken from the findings in such a way
that participants are still able to find small ways to manage their student life and cope
with the challenges they encounter in the online setup (Custodio et.al, 2021).
This study explored college students’ perceptions of their adoption, use, and acceptance
of emergency online learning. The factors analyzed were attitude, affect, and motivation;
and cognitive engagement. Quantitative and qualitative data were collected from 270
students. The findings present how attitude, motivation, self-efficacy, and use of
technology play a significant role in the cognitive engagement and academic performance
of students. Also, participants preferred face-to-face learning over online learning. This
There is some evidence to suggest that online learning during the pandemic
cohort from the previous year. Gonzalez et al. (2020) analyzed the results of specific tests
designed for both, the online and face-to-face modalities (this was part of a larger study
analyzing learning strategies). The authors found significant improvement in the scores of
both modalities, online and face-to-fae, when students were confined due to COVID-19.
not enough information about how COVID-19 measures (stay-at-home) and online
learning have affected the learning process from the students’ point of view.
This study explored the perception of college students about the use, adoption,
and acceptance of emergency online learning during the stay-at-home orders due to
confused thinking that online learning is the same as emergency online learning. Face-to-
face education has an overall ecosystem designed to support learners (learning centers,
co-curricular activities, libraries, etc.). Similarly, effective online education requires time
to identify and build (Hodges et al., 2020). During emergencies, (second wave of
blended instructional delivery has to be a creative and flexible emergent response to the
particular crisis, and requires more reflection and communication than any of the
The findings showed that motivation, self-efficacy, and cognitive engagement decreased
after the transition, and only the use of technology increased. The crisis is not over, and
we need to adapt to the students’ responses and needs if we want them to continue and
have a positive higher education experience. Content is important, but without the proper
conditions, students may have a negative experience again and their cognitive
engagement can drop. Educators must be mindful of these circumstances and promote a
positive attitude, encourage motivation, and invite students to rely on their previous
knowledge. The more that members of higher education institutions understand the
circumstances students are facing, the better we can respond to them. Further work is
required to explore how inequalities may have impacted students’ learning opportunities
and outcomes. Some students did not have access to technological tools and/or their
family conditions limited their accessibility. More research is needed to reach out to this
population and understand the short and long-term effects that the pandemic may have
for them (drop-outs, failing classes, or the resources that they developed). This would be
the most effective way to create strategies and resources so that all students could
affected professors’ teaching styles and/or strategies. The professors’ experience may
and students faced different challenges during the pandemic that may have had
Lastly, from the study conducted by Baticulon et al., (2020) entitled “Barriers to
Online Learning in the Time of COVID 19 : A National Survey of Medical Students
in the Philippines” revealed that Among 3,670 medical students, 3,421 (93%) owned a
smartphone and 3,043 (83%) had a laptop or desktop computer. To access online
resources, 2,916 (79%) had a postpaid internet subscription while 696 (19%) used
prepaid mobile data. Under prevailing conditions, only 1,505 students (41%) considered
themselves physically and mentally capable of engaging in online learning. Barriers were
classified under five categories: technological, individual, domestic, institutional, and
government placed its largest island Luzon and other major cities under lockdown,
ordering the suspension of classes in all levels. Halfway into the second semester,
medical schools had to cease all face-to-face learning activities and abruptly transition to
various forms of remote or online learning. Whether the original learning outcomes could
unclear. There are no studies that describe the utilization of and current capacity for