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Technology & Livelihood

Education - Computer
Systems Servicing NC II
(Exploratory Course)
Module 1: Using and
Maintaining Hand Tools

Self-Directed Learning Material

Computer Systems Servicing NC II (Exploratory Course)
Self-Directed Learning Material (Alternative Delivery Mode)
Quarter 2 – Module 1: Using and Maintaining Hand Tools
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for exploitation of such work for a profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writers: Nilpha Grace Loberanes
Editors: Franick Dominic R. Llapitan
Evaluators:
Reviewers: Marcelo O. Roco, PhD
Illustrator: Name
Layout Artist: Name
Management Team: Reynaldo M. Guillena, CESO V
Emma A. Camporedondo, CESO VI
Basilio P. Mana-ay Jr., CESE
Alma C. Cifra, EdD
Aris B. Juanillo, PhD
Marcelo O. Roco, PhD

Printed in the Philippines by ________________________

Department of Education – Region XI Davao City Division

Office Address : DepEd Davao City Division, E. Quirino Ave.,

Davao City, Davao del Sur, Philippines
Telefax : (082) 224 0100
E-mail Address : info@deped-davaocity.ph
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Computer
Systems
Servicing NC II
(Exploratory Course)
Quarter 2 – Module 1:
Using and Maintaining Hand
Tools
Introductory Message
For the facilitator:

Welcome to the Computer Systems Servicing NC II (Exploratory Course) Self-

Directed Learning Material (Alternative Delivery Mode) on Using and Maintaining
Hand Tools!

This module was collaboratively designed, developed, and reviewed by educators

both from public and private institutions to assist you, the teacher or facilitator in
helping the learners meet the standards set by the K to 12 Curriculum while
overcoming their personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners in guided and independent
learning activities at their own pace and time. Furthermore, this also aims to help
learners acquire the needed 21st-century skills while taking into consideration their
needs and circumstances.

In addition to the material in the main text, you will also see this box in the body of
the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator, you are expected to orient the learners on how to use this module.
You also need to keep track of the learners' progress while allowing them to manage
their learning. Furthermore, you are expected to encourage and assist the learners
as they do the tasks included in the module.

2
For the learner:

Welcome to the Computer Systems Servicing NC II (Exploratory Course) Self-

Directed Learning Material (Alternative Delivery Mode) on Using and Maintaining
Hand Tools!

The hand is one of the most symbolized parts of the human body. It is often used to
depict skill, action, and purpose. Through our hands, we may learn, create, and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and
skills at your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning resource while being an active learner.

This module has the following parts and corresponding icons:

What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in the
module.

What I Know This part includes an activity that aims to

check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link

the current lesson with the previous one.

What’s New In this portion, the new lesson will be

introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity, or a situation.

What is It This section provides a brief discussion of the

lesson. This aims to help you discover and
understand new concepts and skills.

What’s More This comprises activities for independent

practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.

What I Have Learned This includes questions or blank

sentences/paragraphs to be filled in to
process what you learned from the lesson.

3
 What I Can Do This section provides an activity that will help
you transfer your new knowledge or skill to
real-life situations or concerns.

Assessment This is a task that aims to evaluate your level

of mastery in achieving the learning
competency.

Additional Activities In this portion, another activity will be given

to you to enrich your knowledge or skill of the
lesson learned. This also tends to the
retention of learned concepts.

Answer Key This contains answers to all activities in the

module.

At the end of this module, you will also find:

References This is a list of all sources used in developing

this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you are
not alone.

We hope that through this material, you will experience meaningful learning and
gain a deep understanding of the relevant competencies. You can do it!

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 What I Need to Know

This module was designed and written with you in mind. It is here to help you master
the Using and Maintaining Hand Tools. The scope of this module permits it to be
used in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard
sequence of the course. But the order in which you read them can be changed to
correspond with the textbook you are now using.
The module discusses Using and Maintaining Hand Tools in Computer Systems
Servicing NC II (Exploratory Course).

After going through this module, you are expected to:

1. Plan and prepare for tasks to be undertaken;
2. Prepare hand tools;
3. Use appropriate hand tools and test equipment; and
4. Maintain hand tools.

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 What I Know

Choose the letter of the best answer. Write the chosen letter on a separate sheet of
paper.
1. Which of the following are NOT to be considered when selecting the proper
tool?
a. Know the task c. Tool’s Manufacturer
b. Familiarize the tool d. Obtain associated tools and parts
2. What is a tool which is worn around the wrist and the other end, an alligator
clip, is clipped to the metal surface of the computer?
a. Antistatic mat c. Wrist Monitoring tool
b. Antistatic wrist strap d. Phillips head screwdriver
3. What is used to sack wires into termination blocks?
a. Crimper c. Cable tester
b. Wire Cutter d. Punch-down tool
4. What is used to clean different computer components without scratching or
leaving debris?
a. Cable ties c. Part organizer
b. Soft cloth d. Compressed air
5. What is used to test the integrity of circuits and the quality of electricity in
computer components?
a. Multimeter c. Loopback Adapter
b. Cable Tester d. None of the Above
6. Which of the following should NOT be followed when using hand tools?
a. Select the right tool for the job.
b. Keep the tools in good quality at all times.
c. Always inspect the tools before using them.
d. Always apply excessive force when using the tools.
7. What can cause the component to work slower and make the computer
slower?
a. Oil c. Conductors
b. Grease d. Dust build-up
8. What is an established routine which involves periodically inspecting
equipment?
a. Check-up c. Preventive Maintenance
b. Routine Check d. Weekly Equipment Check
9. Who should be responsible for the proper storage of tools, parts, and
equipment?
a. Janitor c. Shop keeper
b. Manager d. Every worker
10. What is the process of mapping out the activities required to complete a task?
a. Planning c. Engineering
b. Preparing d. Mapping Out

6
 Lesson
Using and Maintaining
Hand Tools
1 TLE_IACSS9-12UHT-IIIa-17, TLE_IACSS9-12UHT-
IIIa-18, TLE_IACSS9-12UHT-IIIa-19,
TLE_IACSS9-12UHT-IIIa-20
Computers are complex devices. They are made of different components both inside
and outside. To fully work on a computer safely, you need to get to know about the
right tools which should be used for the job. In this lesson, you will be able to learn
about the different tools and their classifications in Computer Systems Servicing.

What’s In

Hello, learners. This time you will be learning a new lesson that will give you an idea
of Using and Maintaining Hand Tools. Before we will proceed to our topic, let us
refresh your knowledge of the different tools by answering the activity below. Are you
now ready?

Identify the name of the tools in the photos below. Clues can be found on the box
below the items. Write your answers on a separate sheet of paper.

1. _______ 2. _______ 3. _______ 4. _______ 5. _______

6. _______ 7. _______ 8. _______ 9. _______ 10. _______

Flashlight wire stripper Phillips head screwdriver

cable ties cable tester hex driver
Multimeter flat head screwdriver Wire cutter
needle nose pliers

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 What’s New

Now that you have reviewed your knowledge, you are now ready to proceed with the
new lesson. The following activity will give you an idea of our lesson. Let’s begin!
True or False. Write T if the statement is TRUE. Otherwise, write F.

1. A scrub is used to clean different computer components without scratching or

leaving debris.
2. An antistatic wrist strap is used to stand on hardware components to prevent
static electricity from building up.
3. Selecting the best tool for the task saves time and effort.
4. To prepare for a task means to only know what the task is all about.
5. A parts organizer is used to hold small components such as screws, jumper,
and fasteners.
6. Compressed air is used to clean and blow away dust and debris from different
computer parts without touching the components.
7. A cable tester is used to test electrical connections in a network cable.
8. A tweezer is used to hold small parts.
9. A flashlight is used to light up areas that you cannot see well.
10. A wire cutter is to cut wire.

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 What is It

Let’s now proceed with the lesson! The following section will provide you with a brief
discussion of the lesson. This will help you discover and understand new concepts
and skills. Let’s do this!

PLAN AND PREPARE FOR THE TASK TO BE UNDERTAKEN

Planning is the process of mapping out the activities required to complete a task. To
prepare is to make something ready for use. Planning and preparing mean being able
to know what the task is all about. This way, you can also select the correct tools to
use.

A hand tool refers to any tool that is used by the hand. Every task needs the right
tool. Using the correct tools makes the job less difficult. It also ensures that the tasks
are performed properly and safely. The following are to be considered when selecting
the proper tool:

a. Know the task. To select the right tool for the job, you should be able to
know the scope of the work to be done. Knowing the scope involves
knowing the sequence of tasks to be done.
b. Familiarize the tool. Lack of knowledge on how to use a tool may result
in injury and damage to the tool. In using tools, ask for training on how to
use them, and what are the safety precautions in using them. Always follow
the manufacturer’s guidance and instructions for the tool.
c. Obtain associated tools and parts. Some tools may have related tools and
consumable parts for them to work more efficiently. These can be
recommended by the manufacturer. In using consumable parts and tools,
always select what should be used according to their manufacturer’s
instruction.

HARDWARE TOOLS

Computer Systems Servicing involves many tools. All of each have their purpose and
classifications. These tools can be classified into four categories: Electro-Static
Discharge (ESD) tools, Hand Tools, Cleaning Tools, and Diagnostic Tools.

Electro-Static Discharge Tools

A human body can store electricity. When our body comes in contact with other
electronic components, it can cause damage. An instance of electro-static discharge
may not cause harm to the computer. When it is done repeatedly, it may cause
damage. To prevent this from happening to a computer, ESD tools are used. The
following are computer ESD tools:

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 • The antistatic wrist strap is a tool that is worn around the
wrist and the other end, an alligator clip, is clipped to the
metal surface of the computer. This protects computer
equipment when ground to a computer chassis.
Antistatic wrist strap
photo by KMS/
Wikimedia

• An antistatic mat is a mat that protects a computer by

preventing static electricity from building up. The computer
hardware components are simply placed on top of the mat
to prevent electricity from accumulating and damaging the
computer.
Antistatic Mat photo by
Toniperis/Wikimedia

Hand Tools

Hand tools are commonly used in computer assembly and disassembly. These hand
tools usually come in small sizes. Sometimes, they also come as a set or toolkit. The
following are the most common hand tools used in Computer Systems Servicing:

• A flat-head screwdriver is used to tighten or loosen screws with negative

slotted heads.
• A Phillips-head screwdriver is used to tighten or loosen screws with positive
slotted screws.
• Torx Screwdriver is used to tighten or loosen screws with star-like
depressions. This type of screw is commonly used in laptops.
• Hex Driver is sometimes called a nut driver. It is used to tighten or loosen
nuts.
• Needle-nose pliers are used for gripping small parts.
• Wire cutters are used for stripping and cutting wire.
• Tweezers are used for manipulating small parts.
• Part retriever is used for retrieving items or parts in areas where your hand
cannot fit.
• A flashlight is used to light up areas that you cannot see well.
• Wire Stripper is used to remove the insulation on a wire so that it can be
joined with other wires to create a cable.
• Crimper is used to attach terminals or connectors to wires.
• The punch-down tool is used to sack wires into termination blocks.

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 Flathead Screwdriver Philips head screwdriver Photo Torx screwdriver head
Photo by the Noun Project by Clker-Free-Vector-Images Photo by Michiel1972

Hex Driver Needle Nose Plier Photo by Wire Cutter

Photo by Steve Rider Bernetta Tinkham Photo by Magnus Hagdorn

Tweezer Part Retriever Flashlight Photo by Clker-Free-

Photo by ZooFari Photo by Adilah86 of Wordpress Vector-Images

Wire Stripper Crimper Punch down tool

Photo by Bruno of Pixabay Photo by Wikimedia Photo by Adamantios

Cleaning Tools

To keep equipment in good running condition and to preserve its condition, it must
be kept clean at all times. Computer components can be very sensitive and to ensure
it is unharmed, you must use appropriate cleaning tools. Below are the cleaning tools
used in Computer Systems Servicing.

• Soft Cloth is also referred to as the lint-free cloth. It is used to clean different
computer components without scratching or leaving debris.
• Compressed Air is a can of air with a nozzle to blow away dust and debris
from computer components that are too sensitive to be touched.
• Cable Ties is a plastic strip with a self-lock to organize and bundle cables
inside and outside the computer neatly.
• Parts Organizer is where screws, jumpers, fasteners, and other small parts
are placed to prevent them from getting mixed.

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 Soft Cloth Compressed Air Photo Cables ties Parts Organizer Photo
Photo by anncapictures by Alphapointe Photo by Pixyorg by Pixyorg

Diagnostic Tools

Diagnostic tools are used to ensure that equipment or component is functioning

properly. Diagnostic tools are used to test and diagnose equipment or components.
The following are diagnostic tools used in Computer Systems Servicing:

• The multimeter is a device that is used to measure voltage, current, and

resistance. It tests the integrity of circuits and the quality of electricity in
computer components. There are two types of multimeter: digital and analog.
A digital multimeter displays the information on an LCD or LED. An analog
multimeter displays information using scales.
• Loopback Adapter is also known as loopback plug. It is used to test the
functionality of computer ports.
• Cable Tester is used to test the functionality of ethernet cables which are
used to connect two or more computers and create a network.

Cable Tester
Analog Multimeter Digital Multimeter Loopback Adapter
Photo by Emilian
Photo by Wikimedia Photo by Wikimedia Photo by Networx ®
Robert Vicol

PROPER USE OF TOOLS

One of the most important factors in safety when using tools is the proper use of
them. Proper use of tools helps preserve people and equipment from harm. This
section will explain how to use tools properly.

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ESD Tools

Antistatic Wrist Strap

1. Turn the computer off and unplug it from the power source.
2. Wear the strap on your wrist making sure that the metal part is always
touching your skin.
3. Attach the alligator clip to any unpainted metal part of the computer.
4. Secure the alligator clip in its place. This will immediately dissipate any
electro-static discharge.

Antistatic Mat

1. The antistatic mat is where you will be placing the computer components such
as CPUs, memory modules, and printed circuit boards. Place the antistatic
mat on a flat and secure surface. This should be away from liquids and any
harmful chemicals.
2. Clip the mat to any unpainted metal surface.

Hardware Tools

In using hardware tools, always keep in mind that there is a right tool for every job.
For example, a Phillips head screwdriver should only be used on screws with
crossheads. You should not use a Phillips head screwdriver on a negative slotted
screw. This will not remove the screw and it can even cause damage to the screw
head.

Always keep the following in mind when using hand tools:

• Select the right tool for the job. Don’t use substitutes. This can create
accidents.
• Don’t apply excessive force when using the tools.
• Keep the tools in good quality at all times.
• Always inspect the tools before using them. If there are defects to the tools,
repair or replace them.
• Maintain tools carefully. Keep them in a nice, clean, and dry place. Store them
properly after every use.
• Keep your workplace clean and organized. This is to avoid clutter which could
result in injuries.

Cleaning Tools

Cleaning the inside and outside of a computer helps in maintaining the computer’s
overall performance. Dust build-up inside the computer can cause the component to
work slower and make the computer slower. There are sensitive parts of the computer
that cannot be wiped away using a cloth. To clean these parts, compressed air is
used. To use compressed air, make sure that the nozzle is at least four inches from
the components. The air should be blown around the components.

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TOOL AND EQUIPMENT MAINTENANCE

To keep the integrity of materials and tools, proper care and maintenance should be
always present. This contributes to better work efficiency and safety. The following
will help you maintain tools and equipment.

1. Clean Consistently. Always spend time at the end of the day to clean your
tools after using them. This removes dust, dirt, and grime in the tools and
prevents build-up. You should also clean them periodically, such as weekly or
monthly.
2. Pay Attention to the wires. Computers are electronic devices, and they work
with electricity. Wires which are frayed may cause danger when operating
computers. It is best to check them every once in a while.
3. Inspect Tools. Check on the tools before you use them. Tools may wear over
time and may cause injuries when not attended to. Immediately repair the
tools or equipment when needed.
4. Conduct Preventive Maintenance. This is an established routine that
involves periodically inspecting equipment. This helps in noticing even the
smallest issues and fixing them before they go out of hand.

PROPER STORAGE OF TOOLS, PARTS, AND EQUIPMENT

Properly stored tools, parts, and equipment results in a better, cleaner, and organized
workplace. Since the items are properly stored, the items are also less likely to get
lost and are easier to find. The following are some of the good practices which you
can follow for proper storage.

• Label and store items properly.

• Tools can also be placed on a board with its label.
• Use parts organizers or a drawer for small items to store small parts.
• Proper storage and maintenance of tools should be the responsibility of
everyone, not just one individual.

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 What’s More

How is it going so far? Have you gained a clear understanding of the lesson? Let’s
put that to practice! This will help you understand the lesson better.

Identify the tools in the photos below. Write the names on a separate sheet of paper.

1. ___________________ 2. __________________ 3. __________________

4. __________________ 5. __________________ 6. __________________

7. __________________ 8. __________________ 9. __________________

10. __________________ 11. __________________ 12. __________________

13. __________________ 14. __________________ 15. __________________

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 What I Have Learned

Let’s check on what you have learned so far. The following activity will refresh your
mind on what you have learned in the lesson. Fill in the blanks. Complete the
following statements.

Computer Systems Servicing Tools are categorized into four groups, namely:
________, ________, ________, and ________.

ESD stands for ______________. There are two tools to be used for ESD, namely:
________, and ________.

The hand tools used in CSS are ________, ________, ________, ________, ________,
________, ________, ________, ________, ________, ________, and ________.

It is important to keep the inside and outside of the computer clean. To clean the
computer, the following tools are used: ________, ________, ________, and ________.

It is also important to regularly check the integrity of computer parts and circuits.
The following tools are used for this purpose: ________, ________, and ________.

In using tools, always select the right tool for the job. Don’t use __________. This can
create accidents.

The following will help you maintain tools and equipment: ________, ________,
________, and ________.

The following are some of the good practices which you can follow for proper storage:
________, ________, ________, and ________.

16
 What I Can Do

You’re doing great! Now, let’s transfer what you have learned to real-life situations.
Let’s see your progress.
Identify the tools that should be used in the situations below. Each question has a
corresponding number. Write your answer in a separate sheet.

Nicole wants to open her laptop and perform cleaning on the

internal parts. Before working on the tools, what should she
do? (1) What tool should she use to loosen the screws? (2)
After loosening the screws, she’s worried these might get lost.
Where should the screws be placed? (3) Nicole is afraid she
may damage her laptop if she touched it directly. What tool
should she wear to prevent ESD damage to the computer? (4)
She noticed the inside of her laptop is filled with dust. What
tool should be used to blow away the dust? (5) She wants to
reach a part of the computer but she can’t because her hands
are too big to fit in there. What tool should she use? (6) After
getting some parts of the computer out, she wants to place it
somewhere safe and avoid ESD damage to the components.
Where should she place the parts? (7) She also wants to
perform preventive maintenance on the components and
check the integrity of the circuits. What tools should she use?
(8) She noticed that the screen was dirty and filled with
marks. What tool should she use to wipe these away without
scratching the screen? (9) She wants to connect her laptop to
the computer using a network. What tool should she use to
test if the cables are properly working? (10)

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 Assessment

Multiple Choice. Choose the letter of the best answer. Write the chosen letter on a
separate sheet of paper.
1. Who should be responsible for the proper storage of tools, parts, and
equipment?
a. Janitor c. Shop keeper
b. Manager d. Every worker
2. What is a tool which is worn around the wrist and the other end, an alligator
clip, is clipped to the metal surface of the computer?
a. Antistatic mat c. Wrist Monitoring tool
b. Antistatic wrist strap d. Phillips head screwdriver
3. What is used to sack wires into termination blocks?
a. Crimper c. Cable tester
b. Wire Cutter d. Punch-down tool
4. Which of the following are NOT to be considered when selecting the proper
tool?
a. Know the task c. Tool’s Manufacturer
b. Familiarize the tool d. Obtain associated tools and parts
5. What is used to test the integrity of circuits and the quality of electricity in
computer components?
a. Multimeter c. Loopback Adapter
b. Cable Tester d. None of the Above
6. What is the process of mapping out the activities required to complete a task?
a. Planning c. Engineering
b. Preparing d. Mapping Out
7. What is used to clean different computer components without scratching or
leaving debris?
a. Cable ties c. Part organizer
b. Soft cloth d. Compressed air
8. Which of the following should NOT be followed when using hand tools?
a. Select the right tool for the job.
b. Keep the tools in good quality at all times.
c. Always inspect the tools before using them.
d. Always apply excessive force when using the tools.
9. What can cause the component to work slower and make the computer
slower?
a. Oil c. Conductors
b. Grease d. Dust build-up
10. What is an established routine which involves periodically inspecting
equipment?
a. Check-up c. Preventive Maintenance
b. Routine Check d. Weekly Equipment Check

18
 Additional Activities

Congratulations, learner! You have successfully reached the end of this module! To
deepen your knowledge about the lesson, let’s do another activity!

Copy and answer the items below on a separate sheet. Write ✓ if the item is correct.
Otherwise, write an X.
1. Label and store items properly.
2. Tools can also be placed on the floor with its label.
3. Select the right tool for the job. Don’t use substitutes.
4. Use parts organizers or a drawer for small items to store small parts.
5. Never inspect the tools before using them.
6. Pay attention to the wires.
7. Keep your workplace clean and messy.
8. Store tools properly before every use.
9. Conduct Preventive Maintenance
10. Immediately repair the tools or equipment when needed.

19
 20
Additional Assessment What I Can Do What’s More
Activities
1. D
1. Inspect/check the 1. Phillips head
1. ✓ 2. B
tools screwdriver
3. D
2. X 2. Torx screwdriver 2. Analog multimeter
4. C
3. ✓ 3. Parts organizer 3. Antistatic wrist
5. A
4. ✓ 4. Antistatic wrist strap
6. A
5. X strap 4. Hex driver
7. B
6. ✓ 5. Compressed air 5. Needle nose plier
8. D
7. X 6. Part retriever 6. Wire cutter
9. D
8. X 7. Antistatic mat 7. Tweezer
10.C
9. ✓ 8. Multimeter 8. Compressed air
10.✓ 9. Soft cloth 9. Flashlight
10.Cable tester 10.Wire stripper
11.Crimper
12.Punch-down tool
13.Cable tester
14.Cable ties
15.Soft cloth
What's New What's In What I Know
1. F 1. Flathead 1. C
2. F screwdriver 2. B
3. T 2. Torx screwdriver 3. D
4. F 3. Needle nose pliers 4. C
5. T 4. Wire stripper 5. A
6. T 5. Hex driver 6. D
7. T 6. Multimeter 7. D
8. F 7. Cable ties 8. C
9. T 8. Wire cutter 9. D
10.T 9. Flashlight 10.A
10.Cable Tester
Answer Key
References
Canadian Centre for Occupational Health and Safety. 2017. Hand Tools. August 1.
Accessed December 24, 2020.
https://www.ccohs.ca/oshanswers/safety_haz/hand_tools/general.html.
Cisco Networking Academy. 2013. IT Essentials: Computer Lab Procedures and Tool
Use. June 25. Accessed December 23, 2020.
https://www.ciscopress.com/articles/article.asp?p=2086239&seqNum=7#:~
:text=Hand%20Tools%20(2.2.&text=Most%20tools%20used%20in%20the,tig
hten%20or%20loosen%20slotted%20screws.

—. 2018. Proper Use of Tools. January 1. Accessed December 24, 2020.

https://www.ciscopress.com/articles/article.asp?p=2756481&seqNum=5.

Danie Insurance, Inc. 2016. Properly Caring for Tools and Equipment. September
24. Accessed December 24, 2020.
https://www.danielsinsuranceinc.com/properly-caring-for-tools-and-
equipment/.

Michaels, Ken. 1999. Electrostatic Discharge: Causes, Effects, and Solutions.

September 1. Accessed December 23, 2020.
https://www.ecmweb.com/content/article/20897138/electrostatic-
discharge-causes-effects-and-solutions.
Noon, Charlie. 2020. How to use Anti Static Wrist Strap. November 12. Accessed
December 24, 2020. https://www.wepc.com/how-to/properly-use-anti-
static-wrist-
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