QuickBooks

Online Certification
Preparation
Module 1 QuickBooks Solutions for Clients
Presenter: Stacy I. Kildal

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 Stacy I. Kildal
Owner, Kildal Services LLC
Co-Host & Co-Founder, QBOShow.com
Charter Member Intuit Trainer/Writer Network
Wrote original QBOA courses & First person QBO
Certified
@StacyKildal Named Top 100 ProAdvisor 2014-17 & Most Powerful
StacyK.net Women In Accounting 2012-17

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CPE Process

In order to receive CPE credit:

This course is eligible for up to 1.5 hour(s) of CPE.
CPE certificates are emailed directly to you within 3 weeks of the training date
to the email address you used to register.

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Prepare for Today
Sign up for the free QuickBooks ProAdvisor Program:
Go to: bitly.com/pap_join or quickbooks.com and click on Accountants menu
Additional Resources

Accountant QuickBooks Training: Firm of the Future Blog: QuickBooks Online Blog:
qbtrainingevents.com firmofthefuture.com quickbooks.intuit.com/blog

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Agenda - Track 1 QuickBooks Online Certification

Session 1: Module 1: QuickBooks Solutions for Clients

Session 2: Module 2: Client Onboarding
Session 3: Module 3: Special Client Onboarding Tasks
Module 4: Managing Your Client Work
Session 4: Module 5: Supporting Your Small Business Clients
Module 6: Reporting
Session 5: Module 7: Banking and Tools
Module 8: Preparing Clients’ books

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients

LESSON 1
Welcome!

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Prepare for today

Sign up for the free QuickBooks ProAdvisor Program:

In order to take your exam, you must be enrolled in the QuickBooks ProAdvisor
Program, which is free! Go to:

http://bitly.com/pap_join Or QuickBooks.com/ProAdvisor

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QuickBooks Online Certification

• 8 Sections
• Multiple choice, submit each section, then submit all sections for
grading; 80% or better each section to pass
• Only need to re-take sections not passed

• 3 Attempts to pass; 60-day lockout after 3 successive not pass

attempts

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Accessing the exam

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Accessing the exam

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New to QuickBooks Online?

Sign up for the Introduction to QuickBooks Online Accountant course at

www.qbtrainingevents.com to learn the basics of QuickBooks Online.

• Recognize how to navigate QuickBooks Online Accountant to manage clients and

practice all in one place
• Learn how to extend QuickBooks Online’s functionality through apps and the ecosystem
• Perform basic money in transactions in your client’s QuickBooks Online company
• Perform basic money out transactions in your client’s QuickBooks Online company
• Describe the benefits of using bank feeds to clients

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients

LESSON 2:
Understanding Client Needs

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Understanding Client Needs

LEARNING OUTCOMES

Upon completion of this topic, you should

be able to:
Establish a potential client’s QuickBooks Online and
QuickBooks Self-Employed needs
State the options to migrate clients from other
accounting systems

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Client Needs Assessment Process
Discovery process to determine:

Who What When How

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Asking the right questions
Explore the New Client Checklist

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New Client Checklist: Needs Assessment

The 8 sections in the worksheet Sales &

A/R
help you gather information about
the processes in your client’s Reporting
Expenses
& A/P
business

Specialized Employees
applications & Payroll

Industry Other
Specific Expense
Needs Tracking

Other Daily
Operations
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Getting to know your client: Industry Trends
Some workflows are common within specific industries

Contractor B2B
Professional Retail and
Field wholesale Not for profit
services E-commerce
services business

• Time- • Time- • 3rd Party • Inventory • Donor

tracking tracking Integration • Logistics tracking
• Job-costing • Job-costing • Inventory- • Shipping • Fund
• Mobility tracking accounting
• Long lists

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New Client Checklist: QuickBooks Features and Solutions

Column A populates automatically

from the Needs Assessment tab

Column B can be used to mark any

additional functionality needed

The color-coding helps you easily

identify the right subscription level for
your client!

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New Client Checklist: Client Onboarding Checklist

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New Client Checklist: QBSE Profile

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Methods to migrate data to QuickBooks Online
There are 3 ways to get data from other systems into QuickBooks Online

Manually enter Import lists using Convert from

transactions into the Import Utility in QuickBooks
QuickBooks QuickBooks Desktop
registers

PROTIP: There are many 3rd-Party Applications that can help migrate data to QuickBooks Online

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients

LESSON 3:
QuickBooks Online Subscriptions

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QuickBooks Online Subscriptions

LEARNING OUTCOMES

Upon completion of this topic, you should

be able to:
Identify the benefits of QuickBooks Online subscription
options to different client types
Identify the appropriate QuickBooks Online or
QuickBooks Self-Employed subscription level for your
clients
Identify the differences between QuickBooks Online
Plus and QuickBooks Online Advanced

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Selecting the Right Subscription for Your Client

http://bit.ly/RFQ_QBOMatrix
Usage Limits in QuickBooks Online

QuickBooks Online Plan Limits

Simple Start Essentials Plus Advanced
Classes and locations
0 0 40 No limit
(combined)
Chart of Accounts 250 No limit

Billable users 1 3 5 25

Accountant users 2 3

Reports-only users 0 No limit

Time tracking-only users 0 No limit

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View Usage Limits in a QuickBooks Online Account

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Chart of Accounts Limits

How are Chart of Accounts limits calculated?

Chart of Accounts, Classes and Locations are counted towards limits when they are:

• Added by a user with permissions in your QuickBooks Online account

• Generated by a 3rd-Party application when connected to QuickBooks

They do NOT count towards limits when they are:

• Generated by QuickBooks online at sign up or from usage of services such as

• Sales tax, shipping

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Chart of Accounts Limits

Chart of Accounts, Classes and Locations ARE Chart of Accounts, Classes and Locations ARE
counted towards limits when they are: NOT counted towards limits when they are:

Generated by QuickBooks Online at signup or

Added by a user with permissions from usage of services such as sales tax,
shipping, multi-currency, payroll, or payments

Imported into QuickBooks Online when

Generated by a 3rd-Party application
converting from QuickBooks Desktop

IMPORTANT: 3rd-Party applications can continue to add to your chart of accounts above the usage limit but
you won’t be able to manually add to your chart of accounts beyond the usage limit without upgrading.

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Chris Grier, Master Electrician

First year in business

Estimates $125,000 in Sales
Sole Proprietor
No employees

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Chris Grier, Master Electrician – Needs Assessment

Chris uses the following in his

business;

• Estimates
• Invoicing & Accounts Receivable
• Customer Statements
• Sales Tax
• Credit card expenses
• Electronic payments
• Loan tracking
• Purchase orders
• 1099 Reporting
• Billable Expenses
• Time-tracking

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Which subscription level is a good fit for Chris?

Remember that our selections from

the Needs Assessment worksheet
populate in Column A

We can quickly see that the

subscription level that will meet
Chris’s needs is QuickBooks
Online Plus

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients
LESSON 4:
Billing Options

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Billing Options

LEARNING OUTCOMES

Upon completion of this topic, you should

be able to:
Describe the billing options available for pricing

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Wholesale billing

Benefits of Wholesale billing:

• 50% discount of MSRP

• Bundle expenses
• Easy tracking
• Switch anytime

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Direct discount billing

Benefits of Direct discount

billing:

• Limited discount usually for

12 months (varies)
• Client pays Intuit directly

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients
LESSON 5:
Refresh your skills: Creating a QuickBooks
Online Company

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Refresh your skills: Creating a QuickBooks Online Company

LEARNING OUTCOMES

Upon completion of this topic, you should

be able to:
Recognize the different options for adding clients
QuickBooks Online Companies to your Firm’s
QuickBooks Online Accountant Account

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Adding a new client
Setting up your client’s QuickBooks Online company is one of the most important services you
will offer your client.

Benefits of setting up a new client in QuickBooks Online Accountant:

• Ensure the right subscription level is selected

• Take advantage of wholesale discount pricing
• Ability to access the client’s books right away
• Assign team members in your firm that will work on the client’s books

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Creating a new QuickBooks Online company account

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Enter Client contact Information and select subscription and billing

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Assign Team user access

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Open the new QuickBooks Online company

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DEMO
Open the new QuickBooks Online Company

1
2

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Inviting an accountant—and accepting an invitation

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Inviting an accountant—and accepting an invitation

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients
LESSON 6:
The Client Overview

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The Client Overview

LEARNING OUTCOMES

Upon completion of this topic, you should

be able to:
Describe the features of the Overview tab and how it
can be used by accountants

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DEMO
Explore the Client Overview screen

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Client Overview: Company Setup

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Client Overview: Banking Activity

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Common Issues

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Transaction Volume

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QuickBooks Online
Certification Preparation
MODULE 1:
QuickBooks Online Solutions for Clients
LESSON 7:
The QuickBooks Online Ecosystem

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The QuickBooks Online Ecosystem

LEARNING OUTCOMES

Upon completion of this topic, you should

be able to:
Explain the benefits of QuickBooks-approved apps

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How do QuickBooks Online apps work?

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Best practices for finding the right apps for your clients

• Read Reviews and talk to other ProAdvisors or users

• Testing – start a free trial or request a demo
• Understanding the vendor’s billing policy
• Understand the vendor’s onboarding and support services

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Finding apps in QuickBooks Online Accountant

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Finding apps on apps.com

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Next Steps

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QuickBooks Online Certification

• 8 Sections
• Multiple choice; submit each section then
submit all sections for grading
• 80% to pass each section
Only need to re-take sections not passed

3 Attempts to pass (each section)

60-day lockout

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Accessing the exam

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Accessing the exam

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After You Pass Your Exam
• Download your new Certified ProAdvisor Badge from the same
button you clicked to take the exam.

• Use your badge on for your website, biz cards, etc.

• Create or Update your ProAdvisor Profile in the Find-a-ProAdvisor

Referral Database. Best Practices:

― Include a picture not your logo

― Include a short bio about the services you offer
― Select the certifications you have complete

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Recertification and leveling up

• Once certified, you can also continue your journey with a range of additional courses
that will add to your knowledge and impress clients.
― ProAdvisor additional courses: Visit www.qbtrainingevents.com
― ProAdvisor certification badges

• Recertify every year between March to July 31 on what’s new in QuickBooks Online
to maintain certification status for another year.
― Certified between March 1, 2019 to February 28, 2020 – recertify in 2020

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