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INFORMATION TECHNOLOGY
SUPPORT SERVICE
Level II

MODULE TITLE: Configuring and Using Internet

MODULE CODE: EIS WDDBA2 M03 0322
NOMINAL DURATION: 40 Hours

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ThismoduleincludesthefollowingLearningGuides

LO1 Manage Internet MODULE CODE: EIS WDDBA2 M03 0322

LO2 Search internet MODULE CODE: EIS WDDBA2 M03 0322

LO3 Work as a team member MODULE CODE: EIS WDDBA2 M03 0322

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Introduction to module
The internet developed from software called the ARPANET which the U.S military had
developed. It was only restricting to military personnel and the people who developed it. Only
after it was privatized was it allowed to be used commercially.
The Internet is means of connecting a computer to any other computer anywhere in the world via
dedicated routers and servers. When two computers are connected over the Internet, they can
send and receive all kinds of information such as text, graphics, voice, video, and computer
programs.
To use the above function of the internet the user must use different types of browsers like
internet explorer Mozilla Firefox, google chrome, opera and also internet address and web site
what you went to browse.
This module is designed to meet the industry requirement under the Web Development and
Database Administrationoccupational standard, particularly for the unit of competency:
Configuring and Accessing Internet Services
This module covers the units:
 Manage internet
 Search internet
 Work as a team member
This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to: -
 Required to access internet
 Internet or web browser
 Managing web browser
 Adjust view mode
 Setting homepage
 Download and upload image.
 Save book marks
 Managing cookies, history, temporary file
 Security of internet
 Principles of netiquette
 Use different search engine
 Saving search results
 Printing downloaded file
 Communicate with tem member using
internet

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Module Instruction
For effective use these modules trainees are expected to follow the following module instruction:
1. Read the specific objectives of this Learning Guide.
2. Read the information about unit one content in page
3. Read the information written in unit one from page 3-22
4. Read the information written in unit two from page 31-41
5. Read the information written in unit three from page 51-57
6. Accomplish the “Self-check-1, Self-check-2, and Self-check-3in page 23,44, 58respectively
7. If you earned a satisfactory evaluation from the “Self-check” proceed to
 Operation Sheet for unit oneis from24 -29
 Operation Sheet for unit two is from 45-49
 Operation Sheet unit three is from 59 - 62
8. Do the “LAP test for unit one, unit two, unit three”in page 30,50, 63respectively

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InstructionSheet LO 1 : Manage Internet

This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
 Introduction to the internet
 Opening different types of internet browsers
 Accessing a particular site using its URL to obtain data and browse links
 Manage the setting of the browsers
 Adjusting display/view modes to suit personal requirements
 Loading necessary files depends on the capability of internet
 Modifying toolbars to meet user and browsing needs
 Deleting cookies and browser history as precaution from virus infection.

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:

 Open Internet browser and adjust a home page of personal choice

 Adjust Display/view modes to suit personal requirements
 Modify toolbar to meet user and browsing needs
 Access and retrieve particular site
 Load or not load Images depending on modem speed, computer and browser capabilities
 Open URL to obtain data and browse link

Delete Cookies and history of internet browser as precaution from virus infection

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InformationSheet-1 Introduction to the Internet

1.1. Introduction to the Internet

The Internet is means of connecting a computer to any other computer anywhere in the world via
dedicated routers and servers. When two computers are connected over the Internet, they can
send and receive all kinds of information such as text, graphics, voice, video, and computer
programs.

No one owns Internet, although several organizations the world over collaborate in its
functioning and development. The high-speed, fiber-optic cables (called backbones) through
which the bulk of the Internet data travels are owned by telephone companies in their respective
countries.
The internet developed from software called the ARPANET which the U.S military had
developed. It was only restricting to military personnel and the people who developed it. Only
after it was privatized was it allowed to be used commercially.
The internet has developed to give many benefits to mankind. The access to information is one
of the most important. Student can now have access to libraries around the world. Some charge a
fee but most provide free services. Before students had to spend hours and hours in the libraries
but now at the touch of a button students have a huge database in front of them.
1.1.1. Basic Internet Terms and Terminology
Here is a look at the buzzwords of the world of Internet.
 ARPANET: The acronym stands for Advanced Research Projects Agency Network. ARPA
of the United States Department of Defense developed ARPANET, which became the world’s
first packet switching network. Internet is the successor of ARPANET.
 Internet Service Provider: A company, which provides users with an access to the Internet,
is known as an Internet service provider or Internet access provider. ISP, as it is called, offers

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email accounts s
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about choosing a cheap ISP.

 IP Address: It is a way of numerically identifying an entity on a computer network. The

original addressing system known as IPv4, used 32 bit addresses. With the growth of the
Internet, IPv6 came to be used wherein the addresses are composed of 128 bits.
 Cyberspace: This term coined by William Gibson, is used to refer to the computer networks
connected to each other and the content they host. It is often used to refer to the Internet.
 WWW: It is a collection of interlinked documents that are accessible over the Internet. It
consists of millions of web pages that contain text, images, voice and videos. Sir Tim Berners-
Lee, a British scientist working at CERN, created the World Wide Web.
 Website: A website is a set of web pages consisting of text, audio and video. Web servers
host websites.
 URL: It specifies the location of a resource on the Internet. It consists of the basic address
and path.
 Web Page: Web pages are resources of information. They are generally created in the
HTML format and provide the web users with navigational abilities through hyperlinks to
other web pages on the web.
 Home Page: The term home page is used to refer to the page that is the default page of any
website. It is the main page of a complex website.
 Web Browser: A web browser is a software application that facilitates user interaction with
the text, audio, video and other information that is located on the web.
 Cache: Web browsers maintain a cache of recently visited web pages. Some of them use an
external proxy web cache, which is a server program through which web requests pass. This
enables the browsers to cache frequently visited pages. Even search engines make available
already indexed web pages through their caches.

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 HTTP: s
Hypertext Transfer Protocol, abbreviated as HTTP, is a communications
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used for the transfer of information over the Internet. A client makes an HTTP request using a
web browser to which an HTTP response is sent from the server.

 Web Cookie: Also known as an HTTP cookie, it is piece of text that is exchanged between
the web client and the web server. It is sent by the web server to the web client and returned
unchanged by the client each time it accesses the server.
 Session: It is an exchange of information between a computer and its user. It is established
for a certain period of time after which it ends.
 Hyperlink: A reference in a document to another section of the document or to another
document is termed as a hyperlink. Hyperlinks are used to redirect the user from one section
of a page content to another.
 Internet Security: It is one of the major concerns today. As the Internet acts as a
communication platform that can be accessed by millions of users around the world, it
becomes necessary that proper measures be implemented. Issues like Internet Safety that deal
with the content that is made accessible over the Internet are equally important. Internet
Privacy relates to safeguarding the privacy of the web users and the sensitive information on
the web from hackers and stalkers.

1.2. Internet browsers

A web browser is the software installed on your computer or mobile that allows you to view web
pages. There are many different types of browsers. Some of them are free and some cost money.
You can find out which is best for you by comparing the features offered by each browser. If you're
having trouble viewing a website with one web browser, try using another one.
It is s a software program that allows a user to locate, access, and display web pages over the
internet. The best internet browser isn’t necessarily the default one that comes with your device.

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However, there are a number of very good sbrowsers to choose between, and the
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you will depend on your requirements.

There are so many types of internet browsers are usedto upload or download files for different
office intercommunication though it.

Examples of web or internet browser

 Mozilla Firefox  Opera

 Chrome  UC Browser
 Microsoft Edge  ChedotBrows
 Safari

1. Mozilla Firefox: Best overall

Mozilla's Firefox is one of the fastest internet browsers we tested for

navigating between sites and for fully loading pages. It also proved to be the
most secure during our in-house tests using live malware.This browser is
compatible with Mac and Windows operating systems, and with Android and
iOS cell phones and tablets. It syncs your passwords, bookmarked pages and browser settings so
you have access to these – as well as your search history – on other computers and mobile
devices. 
Mozilla includes a privacy browser so you can search online without cookies or other trackers.
And you can set this browser to delete all the cookies, cache and browser history each time the
browser closes. Mozilla is nicely laid out and has a clean interface, so it’s easy to find most tools
and features. You can have multiple browser tabs open at once in a single window and rearrange
their order by dragging and dropping the tabs. If you accidentally close a tab, or even the entire
browser, Firefox will recover it for you.

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Google Chrome comes standard on most Android mobile devices, so it is a good
choice for cell phones and tablets. Plus we’ve found that it works a bit better than
Firefox on Android devices. Chrome is also a good choice for Windows and Mac
computers.

If you use Chrome on multiple devices, logging in to your account will give you quick
access to documents you saved in Google Docs, your Gmail messages and your
bookmarks, regardless of the device you’re on. Search history is also saved with your
account, so if you’re logged in, terms you’ve looked for will auto-populate when you
start typing in the Google search field on any device. 

Chrome lets you set icons on your toolbar so you can quickly get to the pages you visit most
often. You can also pin bookmarks to the Google Chrome homepage. It has tabbed browsing so
you can have multiple viewing windows open at once and easily toggle between them. During
out in-house tests, we noticed Chrome didn’t identify as many phishing schemes as Firefox, but
it did stop malicious files, including ransomware and Trojans, from opening and infecting our
computer. Chrome’s privacy browser is available on all devices, including cell phones, to keep
your online activity private.
3. Microsoft Edge: Best for battery life

Compatibility issues for older Windows machines Microsoft Edge

comes standard with computers running the Windows 10 operating system, but it also
works on both Android and iOS cell phones. It isn’t, however, compatible with older
Windows versions. It's much leaner and faster than Internet Explorer, which it replaces.
In some respects, it's also a better proposition than Chrome or Firefox. That's because
Edge tends to use less memory (RAM) so it will feel faster on older computers and tends

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wealth of extensions or apps you'll find with those other browsers. 

When we tested Edge’s security, it not only warned of phishing schemes and other dangerous
websites, but it also blocked malware files from infecting out test devices. Microsoft Edge
includes Notes, a tool that lets you highlight works or passages on any webpage and save them to
read later. 

You can add icons to the toolbar that link you to frequently visited websites and use the URL
field to search the web. Edge has sync capabilities so you can access your bookmarks and search
history across all your devices. Microsoft is one of the few internet browser developers that
offers telephone support if you are having difficulties with its program.

4. Safari: Best for Macs

Safari is one of the best choices for Mac devices because it is designed
specifically for Apple’s machines. It connects quickly and loads full
sites faster than any macOS-compatible browser we tested.
Safari takes a moment to learn if you’re not already familiar with Mac
computers, and you can’t customize this browser with toolbars, but you
still get tabbed browsing like Firefox and Chrome offer. Safari lets you tag favorite
sites and has a reading list where you can save articles or parts of websites to read later.
While you’re reading an article, Safari has a tool that pushes ads and other distractions
aside so you can read without unrelated text or images breaking in. 
This browser is the default for iPhones and iPads, and it syncs through your iCloud account, so
any changes you make on one device will be available on any device connected to your account.
When we tested its default security settings, Safari warned us of malicious websites that had

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to depend on a Mac antivirus program to gather these threats during the download process. 
This is one of the few browsers that has live support. It also has great online resources, like
tutorials and searchable FAQs, so you can find answers on your own.

5. Opera: Good all-rounder

Opera is decently fast, about on par with Firefox and Chrome when it
comes to initial startup, site navigation and page loading. It’s compatible
with both Windows and Mac computers, and works on iOS and Android
mobile devices. The URL bar doubles as a search bar, and it has stacking, which means
you can drag and drop open tabs in the order you want them. 
6. UC Browser: - Good all-rounder

UC Browser is a light, smart browser that gives users the fastest mobile
web browsing experience. UC Browser uses the latest in web kit
technology to offer features like ad-blocking, built-in Google
Translate, and voice search for Android phones. The app also has a
smart download feature so you can easily download files on spot. One of the most talked
about features is UC News.
7. Chedot Browser: beast to download video and audio at the same time

Chedot Browser is a deceptive Chromium-based Internet browser that supposedly

provides faster file downloads, an Internet search service, browsing protection, and

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other similarTitle:functionality. This application smay seem legitimate and useful, however,
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Browser is classed as adware and a potentially unwanted program (PUP).
This rogue application infiltrates systems without users' consent, generates intrusive online
advertisements, and tracks Internet browsing activity. Users who attempt to search the Internet
via this browser are redirected to the search.chedot.com website.

1.3. Accessing a particular site using its URL

Each website is located at a unique global address called a Uniform Resource Locator (URL).
When you know the address of a web site it is much easier to locate. Referencing the Uniform
Resource Locator URL allows you to jump directly to that page at that URL regardless of where
you currently are on the web. All web browsers let you jump directly to a Uniform Resource
Locator (URL) a unique address for Internet resources that are available through a web browser,
including files or directories.
URL structured
URL’s specify three pieces of information needed to retrieve a document:
 The protocol to be used
 The server address and port to which to connect
 The path to the information
The format for a URL is: Protocol://server-name: port/path. For example,
http://home.netscape.com/welcome/html
To access or use the web site must now that the term URL. Based on this resource locater the
users view necessary data using browser SW. Before accessing particular web site, the user must
be open browser and write down the URL on the search bar.
Example 1. The users try to access google web site using Microsoft edge

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Figure 1. 1 URL typing place

Example 2: users to access YouTube using chedot browser

1.4. Manage internet browsers

To manage any browser used in your computer must be used the browsers setting. This setting
consists of the following. To manage the browser, expand or click on each icon of the setting.

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Figure 1. 2 Microsoft Edge browser setting

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Figure 1. 3 Google chrome browser setting

1.4.1. Set Home page

A home page is generally the main page a visitor navigating to a website from a web search
engine will see, and it may also serve as a landing page to attract visitors. The home page is used
to facilitate navigation to other pages on the site by providing links to prioritized and recent
articles and pages, and possibly a search box. For example, a news website may present
headlines and first paragraphs of top stories, with links to full articles, in a dynamic web page
that reflects the popularity and recentness of stories. Meanwhile, other websites use the home
page to attract users to create an account. Once they are logged in, the home page may be
redirected to their profile page. This may in turn be referred to as the "personal home page". A
website may have multiple home pages, although most have one. Wikipedia, for example, has a
home page at wikipedia.org, as well as language-specific home pages, such as en.wikipedia.org
and de.wikipedia.org.

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the home page, use the following steps do not forget this is used Issue
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edge browser only: -
1. Click on three dot at the right top of the browser.
2. Click on setting
3. Click on start, home and new tab.
4. Write down what you went to home page
5. Click on save
6. To open the home page use (ALT +HOME KEY) short cut

Figure 1. 4 Home page setting

A Microsoft Edge extension is a small program that developers use to add or modify features of
Microsoft Edge.
Examples of add-ons for a computer include card s for sound, graphics acceleration, modem
capability, and memory. Software add-ons are common for games, word processors, and
accounting programs. The Microsoft Style Guide suggests using add-on for hardware only and
add-in for software utilities.
Install and manage extensions

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1. Open the Chrome Web Store.

2. Find and select the extension you want.
3. Click Add to Chrome.
4. Some extensions will let you know if they need certain permissions or data. To approve, click
Add extension. Important: Make sure you only approve extensions that you trust.

1.4.2. Configuring a socks proxy

A Proxy or Proxy Server is an intermediary server, either software or hardware, the sits
between an end user and a website or other service's server. Proxies are used for different reasons
including efficiency, privacy, and security
A SOCKS5 proxy is an alternative to a VPN. It routes packets between a server and a client
using a proxy server. This means that your real IP address is hidden and you access the internet
with an address provided to you by a proxy provider.
Configuring Your Browser to Use Proxy
1. Select the Manual proxy configuration radio button.
2. Enter 127.0. 0.1 in the SOCKS Host field and 9090 in the Port field.
3. Check the Proxy DNS when using SOCKS v5 checkbox.
4. Click on the OK button to save the settings.
How Does the Proxy Protect Computer Privacy and Data?
A proxy server performs the function of a firewall and filter. The end-user or a network
administrator can choose a proxy designed to protect data and privacy. This examines the data
going in and out of your computer or network. It then applies rules to prevent you from having to
expose your digital address to the world. Only the proxy’s IP address is seen by hackers or other
bad actors. Without your personal IP address, people on the internet do not have direct access to
your personal data, schedules, apps, or files.

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Figure 1. 5 working principles of proxy

1.4.3. Verifying internet options security and privacy level

Optimizing your browser’s settings is a critical step in using the Internet securely and privately.
Today’s popular browsers include built-in security features, but users often fail to optimize their
browser’s security settings on installation. Failing to correctly set up your browser’s security
features can put you at a higher risk for malware infections and malicious attacks. This
installation of our “Cybersecurity 101” series provides our tips for securing several of today’s
most popular browsers, including Google Chrome, Mozilla Firefox, and Microsoft Internet
Explorer. While it is impossible to guarantee complete protection from cyber threats, following
these tips will greatly increase the security of your web browser.

1.4.4. Managing location of temporary files

Temporary Internet Files are a folder on Microsoft Windows which serves as the browser
cache for Internet Explorer to cache pages and other multimedia content, such as video and audio
files, from websites visited by the user. This allows such websites to load more quickly the next
time they are visited.

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Each time aTitle:
user visits a website s
Sheet using COLLEGE
Microsoft Internet Explorer, files downloaded
Issue No. with each
Page No.
Information 1 Page 57 of 72
web page (including HTML and Javascript code) are saved to the Temporary Internet Files
folder, creating a web cache of the web page on the local computer's hard disk drive, or other
form of digital data storage. The next time the user visits the cached website, only changed
content needs to be downloaded from the Internet; the unchanged data is available in the cache.
Despite the name 'temporary', the cache of a website remains stored on the hard disk until the
user manually clears the cache, the cache expires or if the cache is full. This is often regarded as
a privacy issue, because anyone with access to the computer can view the cache. The contents of
the folder are indexed using an index.dat file, a form of database.
The Temporary Internet Files cache can be useful in certain situations. For example, if
no Internet connection is available, previously cached websites are still available offline. Certain
online media files (such as embedded Flash movies) are not easily accessed directly through
Internet Explorer, but are automatically saved into the cache after viewing them. Depending on
the type of website and how often it is updated, the cached data may not reflect the online
version of the website. The cache is also useful for police to collect forensic evidence.
The cache can be cleared by using Internet Options within the Internet Explorer interface, but
this method is subject to deletion privacy issues. Many alternative tools exist to erase the data
instead.

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Example: - use win +RThen type %temp% then click Enter

Figure 1. 6 Temporary file location

1.5. Display or view modes internet browser

In recent versions, Windows Internet Explorer has dramatically improved support for established
and emerging industry standards, such as HTML5, Cascading Style Sheets (CSS), Level 3
(CSS3), and Scalable Vector Graphics (SVG). By default, Internet Explorer properly displays
Web Pages designed to support these standards. Because some of these standards are still
evolving, older websites may not fully support them. In addition, later versions of certain
standards specify different behaviors than earlier versions of the same standard.
As a result, websites designed to support the earlier versions of these standards may display
differently when viewed with web browsers designed to support current versions of the
standards, such as Internet Explorer. In order to help such web sites, display correctly, Internet
Explorer supports a display mode called Compatibility View, which displays web pages as if
they were viewed by an earlier version of the browser.

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1.6. Loaded Images
Title:Information depending ons modem speed, computer andIssue
Sheet 1
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No. Page No.
Page 57 of 72
COLLEGE
capabilities
In accessing information on the Internet you may have to consider whether to load or not load
images. Understanding the capabilities of your modem, computer and browser will help you to
make an informed decision.
 Modem Speed
The latest modems on the market would normally be installed to run at the fastest speed possible,
for example 115200 bits per second. Having a fast modem connected to your computer will
download images quickly. If a slower speed modem is connected to your computer, then images
will be downloaded at a much slower rate. Being aware of your modem’s capabilities will help
you decide on whether images should be loaded or not loaded. Time should also be considered
when accessing the Internet. Even a fast modem cannot take into consideration a country’s
business hours, or a 'high activity period, for example, after school hours or early evening. Do
not forget to consider these points if you are having difficulty in browsing the web site you
require.
The bandwidth of your Internet connection is dependent on the speed of your modem. If the
bandwidth is small, it will not be able to download images very quickly. The file format of any
image saved on the computer will take up much more memory area than text. Hence, you must
make sure that you have adequate storage area for image file and the bandwidth is large enough
to transfer the image file.
 Computer speed and capacity
The speed and capacity of your computer also affects the speed at which images are loaded. If
the computer's speed is slow and the capacity minimal, it may be better to turn off multimedia
features such as pictures, sounds and videos in order to speed up the delivery and display of web
page information.
To display a web page without graphics, select Tools from the menu bar and choose Internet
Options. From the Internet Options dialogue box there are six tabbed sections. Select the
Advanced tabbed section.

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 Browser Capabilities
To display web page details as quickly as possible, consideration should be given to the types of
browsers available. Browsers such as Microsoft Internet Explorer and Netscape Navigator are
referred to as graphical browsers as they are able to display graphics, colors and multimedia
features.
When a web site is visited, the details of that web page are stored in the browser's cache. Web
pages stored to be read offline are also stored in the cache. Microsoft Internet Explorer's cache is
labeled 'Temporary Internet Files' whereas Netscape Navigator stores its cache in the program
folder. This speeds up the display of pages that are visited frequently because the Web page
details are accessed from the cache instead of from the web. It is possible to increase the size of
the cache, but doing this will reduce the space available for other files on your computer. It is
also possible to delete files from the 'Temporary Internet files' folder to free up space within the
cache. However, deleting files could result in delay if those web pages are required at a later
date, as they can no longer be accessed from the cache and they will have to be downloaded
again.

1.7. Modifying toolbars to meet user and browsing needs

A browser toolbar is a toolbar that resides within a browser's window. All major web browsers
provide support to browser toolbar development as a way to extend the browser's GUI and
functionality. Browser toolbars are considered to be a particular kind of browser extensions that
present a toolbar. Browser toolbars are specific to each browser, which means that a toolbar
working on a browser does not work on another one. All browser toolbars must be installed in
the corresponding browser before they can be used, and require updates when new versions are
released.
Many high-profile browser toolbars released over the years have been fraught with problems,
either intentionally as malware or injected with computer viruses or due to poor or conflicting
programming when considering multiple toolbars being included on the single browser.
Many unscrupulous companies use software bundling to force users downloading one program to
also install a browser toolbar, some of which invade the user's privacy by tracking their web

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history and search history online. Many antivirus companies refer to these programs as grayware
or Potentially Unwanted Programs (PUPs).
Developing a toolbar
The programming language and development tools behind a browser toolbar vary from one
browser to another.
In Internet Explorer5 or later toolbars may be created as browser extensions written in C# or C+
+. More specifically, it is possible to create up to three different kinds of toolbars (custom
explorer bars, tool bands and desk bands) and to combine them with browser helper objects in
order to provide added functionality.
In Firefox toolbars can be created as add-ons that contribute to the GUI by extending the browser
with XUL (support for XUL was removed in Firefox version 57). The logic behind the toolbar is
written in JavaScript running under expanded privileges. Mozilla Jetpack can be used to simplify
the development of add-ons for Firefox.
In Safari 5 or later toolbars can be created as extensions that add bars and buttons. The logic
behind the toolbar is written in JavaScript with access to a special JavaScript API to interact with
the Safari application and web content.
In Google Chrome 4 or later toolbars can be created as extensions that add browser actions to the
browser window. The logic behind the toolbar is written in JavaScript with access to a special
JavaScript API to interact with the Chrome application and web content. The privileges under
which a Chrome extension runs are governed by a set of permissions.
In Opera 11 or later toolbars can be created as extensions that add buttons to the browser
window. The logic behind the toolbar is written in JavaScript with access to a special JavaScript
API to interact with the Opera application and web content.
In Firefox, Chrome, Safari and Opera toolbar styling is done though CSS.
Native vs. injected toolbars
Some major browsers (Internet Explorer and Firefox) enable the creation of native toolbars i.e.,
toolbars which are directly inserted in the browser window. Examples of native toolbars are

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Google Toolbar and Stumble upon Toolbar. Native toolbars use browser-specific code to create
the same toolbar for each different browser version.
Some toolbar developers use a different approach and make the browser extension inject a
JavaScript file in every web page visited by the user. All major browsers support injected
toolbars. The code in this file inserts the toolbar as a part of the DOM in every web page.
Injected toolbars use essentially the same JavaScript code to draw the toolbar for each different
browser version.
1. Opera
Opera doesn’t have a standard toolbar, and the only toolbars that it has are the bookmarks
toolbar and extensions toolbar.
To reveal bookmarks toolbar, do the following:
1. Open the Opera menu.
2. Go to Bookmarks and select Show bookmarks.

Figure 1. 7Opera browser bookmark

2.Firefox
1. Press the Alt key.
2. Select View and select Toolbars.

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3. From there you can choose which toolbars you want to keep visibly

Figure 1. 8 opera browser Toolbars

To customize the toolbar, do the following:
1. Click the Menu button in the top right corner.
2. Nowselect Customize.

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3. Drag and drop the icons that you want to use onto your toolbar.

Figure 1. 9 Opera drag and drop Icons

1.8Deleting cookies and browser history as precaution from virus infection.

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is used for an origin
website to send state information to a user's browser and for the browser to return the state
information to the origin site. The state information can be used for authentication, identification
of a user session, user's preferences, shopping cart contents, or anything else that can be
accomplished through storing text data.
Cookies are not software. They cannot be programmed, cannot carry viruses, and cannot install
malware on the host computer. However, they can be used by spyware to track user's browsing
activities – a major privacy concern that prompted European and US law makers to take action.
Cookies could also be stolen by hackers to gain access to a victim's web account, thus, the need
to delete cookies.
To clear browsing history and cookies form the different types of computers browser
A. Chrome:

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 OpenTitle:Chrome. s Issue No. Page No.
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 In the top right corner of the browser, you will see three dots which indicate a settings
menu.
 Click on “More tools” and then select “Clear browsing data”.
 This will open a dialog box to delete your browsing and download history, cookies,
cached images and files, saved passwords and more.  Select the appropriate time frame
and select “Clear data”.
 Exit/quit all browser windows and re-open the browser.
B. Microsoft Edge:
 Launch Microsoft Edge.
 From the three dots on the top right corner of the browser window, select “Settings”.
 Open the hamburger menu (three stacked bars) by Settings and select “Privacy,
search, and services”.
 Under Clear Browsing Data, select “Choose what to clear”.
 In the dialog box select the appropriate time frame and what you want to clear.  Select
“Clear Now”.
 Exit/quit all browser windows and re-open the browser.
C. Firefox:
 Open Firefox on your computer.
 In the upper right-hand corner of the browser, click the “menu bars,” which look like
three parallel lines, and click the “Privacy and Security” tab.
 Scroll down to get to “History”.
 Click the “Clear History” button to select the time frame and what items you would
like to clear.  Select “Ok”.
 Exit/quit all browser windows and re-open the browser.

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Self-Check-1
Part I: - choose the best answer from the given alternate
1. Each website is located at a unique global address called
A. Uniform Resource Locator (URL C. Hyperlinks
B. HTTP D. Web site
2. _______ is a connection from one web resource to another
A. Link C. Internet
B. Uniform Resource locator D. E- Mail
3. Three pieces of information needed to retrieve a document used by URL is:
A. the protocol to be used
B. the server address and port to which to connect
C. the path to the information
D. All
4. Microsoft Internet Explorer and Google chrome are referred to as:
A. graphical browsers C. Browser soft wares
B. Mozilla fire fox D. All
5. ____________ is means of connecting a computer to any other computer anywhere in
the world via dedicated routers and servers
A. Browser soft wares C. Computer system
B. Internet D. Search engines
6. A company which provides users with an access to the Internet is
A. Google C. Internet service Provider
B. Yahoo D. home page
7. A reference in a document to another section of the document or to another document is
termed as
A. Temporary files C. Internet
B. Hyperlink D. World Wide Web
8. _____ is used to refer to the page that is the default page of any website
A. Web page C. Home Page
B. Web site D. HTTP

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Title:Information Sheet
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A. Internet Security C. World Wide Web
B. Mozilla fire fox D. Arpanet
10. The acronym of URL stands for
A. Unified resource loader C. Uniform resource loader
B. Unified resource locater D. Uniform resource locator

Operation sheet-1.1Procedures to setting up Home Page

 Operation title:change browser Home Page

 Purpose:To change browser Home Page

 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
1. Computer 2. Internet 3. Network infrastructure
 Steps in doing the task
Step 1 On your browser, go to tools,
then options
Step 2 On the Internet Options, click
on the General tab
Step 3 Type the address that you
want to make your home page
Step 4 then click Apply
Step 5 then click OK

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Figure 1. 10 Internet explorer browser options

 Quality Criteria: the given setting up home page

Operation Sheet 1.2Procedures to Adjusting Display/View Mode

 Operation title:Adjusting Display/View Mode
 Purpose: to adjusting display/view mode and enable and disable chrome full-screen mode
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
 Computer  Internet  Network infrastructure
 Steps in doing the task
Step 1 From the menu bar select View > Enter Full Screen.
Step 2 Use the keyboard shortcut Ctrl + Command + F.
Step 3 On a Windows computer, access the full-screen toggle through Chrome's main menu.
Step 4 In the top-right corner of Chrome, select the menu (three-dot) icon.
Step 5 To exit full-screen mode, repeat this process.

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Figure 1. 11Title:
Enabling and Sheet s screen
disabling chrome full Issue No. Page No.
Information COLLEGE 1 Page 57 of 72

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OperationTitle:Sheet 1.3.Procedures s
to Modifying Toolbars Issue No. Page No.
Information Sheet COLLEGE 1 Page 57 of 72
 Operation title:Modifying browser toolbars
 Purpose: to steps required to modifying browser toolbars and customize the overflow menu
or the toolbar
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
1. Computer 2. Internet 3. Network infrastructure
 Steps in doing the task

Step 1 Click the menu button and choose Customize….

Step 2 When you are Finish, click the Done button.

Step 3 Turn on the Title bar, Menu bar or Bookmarks toolbar

Step 1 Click the menu button and choose Customize….

o To turn on the Title bar: Put a check mark next to Title Bar in the lower left.
Step 2 To turn on the Menu bar or Bookmarks toolbar: Click the Toolbars dropdown
menu at the bottom of the screen and choose the toolbars you want to display.
Click the Done button.

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Operation Sheet 1.4Procedures to Accessing and Retrieving Data

 Operation title:Procedures to Accessing and Retrieving Data
 Purpose: to steps required to procedures to accessing and retrieving data
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.

Figure 1. 12 Searching search engine using address bar

 Tools and requirement:
1. Computer 2. Internet 3. Network infrastructure
 Steps in doing the task
Step 1 The address bar auto complete feature lets you search everything on it: bookmarks,
history or search engines.
Step 2 enter a specific web address, all in one field.
Step 3 Simply type into the field above your toolbar and choose from your history,
bookmarks, and multiple search engines
Step 4 press the Enter key to search using your default search engine.
Step 5You can also type into the search bar on your toolbar or on the New Tab page. Firefox
can show you popular searches for your default search engine as you're typing. See
Search suggestions in Firefox. OR you can use search engine short cuts.

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OperationTitle:Sheet 1.5: Sheet s
upload a new file Issue No. Page No.
Information COLLEGE 1 Page 57 of 72

 Operation title:Procedures upload a new file

 Purpose: to steps required to procedures to accessing and retrieving data
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
 Computer  Internet  Network infrastructure
 Steps in doing the task

Step 1 In the link editor, click   in the URL box.

Step 2 Click theuppload File tab.

Step 3 Click Upload File to select a file from your computer, or drag a file
intothe Upload File area.
Step 4 After it uploads, select the file from the list.

Step 5 Click open.
 Quality Criteria: the upload new file correctly

Operation Sheet 1.6: - Procedures to opening URL

 Operation title:Procedures to opening URL

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 Purpose: Accessing to opening URL s Issue No. Page No.
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COLLEGE 1 Page 57 of 72
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
 Computer  Internet  Network infrastructure
 Steps in doing the task
Step 1 Open one of your favorite browsers
Step 2 Write the address you want to access on the Address Bar
Step 3 Press Enter from key board or
Step 4 Click Go

Lap Test-1

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Task 1 Change TheSheet s browser
home page of your Issue No. Page No.
Title: Information COLLEGE 1 Page 57 of 72

Task 2 Adjust your browser display/view Mode

Task 3 Modify your browser toolbar
Task 4 Using the required address access some data over the internet
Task 5 Load image over the internet
Task 6 Open URL and search different sites
Task 7 Delete cookies and history

LO 2. Search internet

This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
 Privacy and security threats on the internet
 Observing OHS and netiquette principles
 Opening different types of search engines
 Defining search requirements using a range of search parameters
 Evaluating and assessing the authority, reliability and authenticity of information
 Downloading the required files
 Saving search results and presenting as a report according to the information required
 Creating bookmarks for required web page and saved in associated bookmark folder

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 Modifying s
page set up options and printing required information from webIssuepages
No. Page No.
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COLLEGE 1 Page 57 of 72

 Exiting browser windows

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
 Open search engines and search requirements using defined range of search parameters
 Save search results according to the required information
 Create bookmarks the required web page and save in associated bookmark folder
 Modify page set up options and web page or the required information printed
 shutdown and exitbrowser
observeOHS and netiquette principles through the process

2.1. Introduction to search

An internet search, otherwise known as a search query, is an entry into a search engine that
yields both paid and organic results. The paid results are the ads that appear at the top and the
bottom of the page, and they are marked accordingly. The organic results are the unmarked
results that appear in between the ads.
At the core of an internet search is a keyword. In turn, keywords are at the hearts of search
engine marketing (SEM) and search engine optimization (SEO).
A search engine is software, usually accessed on the Internet, that searches a database of
information according to the user's query. The engine provides a list of results that best match
what the user is trying to find.
A search engine is a website that collects and organizes information on the internet and makes it
available for searching. Search engines use algorithms to display the most relevant search results
based on trends, your location, and sometimes even your web activity. Many search engines have
their own mobile apps that make searching easier on your phone or tablet. Check out some of the
most popular search engines:
Google is the most popular search engine in the world. It's so popular that the word "Googling"
is often used in place of "searching the web." Google also has special image and video search
features that make it easy to find all sorts of media.

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Yahoo usedTitle:
toInformation
be the largest search engine sin the world. These days, it's powered
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delivers similar results.

2.2. Privacy and security threats on the internet

Privacy is one of the most important concerns in adopting smart grid solutions, which inevitably
will collect detailed information about consumers' preferences. The following gives a small
sample of research reported in this area.
The types of location privacy threats that arise from disclosed location information are:
A. Tracking Threat: In this type of threat the attacker can receive continuous updates of user
location in real time, which can be used to identify the user’s location routes, predict future
locations, and/or frequently traveled routes with sufficient accuracy using a user’s mobility
patterns.

B. Identification Threat: In this type of threat the attacker can receive sporadic updates of
user location, which can be used to identify the user’s frequently visited locations (such as
home or work place)
C. Profiling Threat: In this type of threat the attacker may not have the required information
to identify the user but can use the locations to profile the user. For example, an attacker
can identify which hospitals or religious places a user visits, or which places the user goes
for shopping, and how often.
Through the above location privacy threats an attacker gathers information of user locations
through which the attacker can obtain clues about the user’s private information such as user
lifestyle, time and purpose of movements through different locations, and so on, even if the user
does not disclose their identity 
2.2.1. Top Computer Security Threats
The Internet is a beautiful thing. You can shop online, conduct business, and watch cute cat
videos. But like the Wild West, the Internet has outlaws.
Hackers steal millions of dollars’ worth of data every day. In fact, half of all small
businesses report suffering a cyber-attack. Even the big guys like Sony aren’t immune to a cyber

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thief’s sticky fingers.Knowing is half the sbattle, especially in the digital space.
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common computer security threats could ruin you if left undetected.
1. Botnets
These guys are the ninjas of digital crime. If your computer’s infected with one, you won’t know
it.Botnets are a collection of software robots that infect other computers, called zombies. The
creator of the botnets can then control the zombies.
Using the zombies, the controller can send infected emails and spread malware. Worse, they can
recruit your computer into an army, carrying out the next threat on our list.
2. DDOS Attacks
DDOS stands for distributed denial-of-service. It’s one of the nastier online threats.
Hackers use zombie computers to sabotage a server. They contact it again and again, flooding it
with piles of useless data. The traffic increases so much, it can force the server to shut down.

The network then can’t serve legitimate users.For most online businesses, traffic is revenue. A
server slows down, or worse, a shutdown, spells catastrophe.
3. Mobile Malware
More and more people browse the Internet with their phones. Businesses have adapted. They
make phone friendly websites and mobile apps to buy.The trouble is, hackers have gone mobile
too.Using infected apps, hackers steal information with mobile malware. Often, they go after
businesses because most don’t have the proper security.
4. Phishing
Also known as spoofing, phishing is a common cyber scam: easy to do with effortless results.
Hackers bait the hook with fake text messages, websites, and emails appearing legitimate. They
ask you to submit information or update an account.
Don’t let them fool you though. It’s only a trick to steal from you and wreck your system.
5. Ransomware
One of the worst Internet threats is ransomware. It’s a type of malware designed to restrict access
to your computer. It can come from phishing emails or pop-up ads.
Ransomware has two flavors: lock screen and encryption. Lock screen ransomware prevents you
from accessing your computer. Encryption ransomware locks up your files on your hard drive,
shared network, USB, or the cloud.

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disguise themselves as law enforcement. They might say the money is to avoid prosecution for
illegal activity.
Whatever the case, never pay the ransom. It’s a trick to steal money, and restored access is never
guaranteed.

2.3. Observing OHS and netiquette principles

Profiling Threat: In this type of threat the attacker may not have the required information to
identify the user but can use the locations to profile the user. For example, an attacker can
identify which hospitals or religious places a user visits, or which places the user goes for
shopping, and how often.

Netiquette refers to your Internet custom, or the way you behave online and on social media.
Because the majority of online communication is completely non-verbal, you cannot see or use
facial expressions or tone of voice to back what you are typing.

1. Never Send Spam

You hate junk emails. So do your classmates. You hate spams posts circulated on social
media. So do your classmates. Before forwarding or posting something, verify the source
as credible
2. Use Good Grammar
Yes, it may just be a forum post, but if it’s filled with typos and poor grammar, it may
reflect poorly on you as a student and future professional. Use proper language whenever
possible, and avoid casual abbreviations (lol, ttyl, brb) that could be misunderstood or
misinterpreted by some.
3. Consider your email address
From the address and subject line, your emails should reflect a high level of
professionalism. The email address you use should be free of nicknames, slang, or strange
spellings
4. Avoid the Temptation to Over Share
Avoid posting personal information like off-topic information about your day or questions
about your course performance that would be better suited to a direct email to your
instructor.
5. Don’t Type in ALL CAPS
In online communication, ALL CAPS is considered yelling. This is not a way to emphasize
what you are saying.
6. Return Messages Promptly

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cannot send a thorough reply, at least acknowledge that you received the message.
7. Respect the Privacy and Rights of Others
If you have someone’s permission to share their words, then do so, but remember that
people’s words are their own property. Do not forward personal emails or share statuses
without the original person’s permission.
8. Identify Yourself
Identify yourself in online communications, like email. Let the recipient know who you
are. Don’t forget to sign the email at the end. Treat the email with the same professionalism
you would use with a written communication.

Consequences for poor netiquette

The ability to reach out to real people with one quick click of a button can be wonderful.
You’re given access to new worlds of information. But this ease of communication — and
ability to speak behind the cloak of your devices without face-to-face contact — brings up
several issues that can present real challenges.
Cyberbullying and toxic social media behavior are two of the many forms of poor online
behavior that not only can ostracize you, but also can have legal ramifications.
Another issue that children may face if they aren’t taught to safely use social media is their
digital footprint following them as they grow up. Once your words or photos are online, you
may not be able to take them back or delete them. 
That’s why it’s smart to teach internet safety before you allow your children to communicate
online. One toxic post or picture could make it tougher for them to get into a school or land a
particular job.
2.3.1. Introduction to Search engines
A search engine is a tool we use to find websites and information on the Internet. Search
engines will search other computers connected to the Internet and classify the files they find
on these computers.
2.3.2. Common search engines
The most commonly used search engines include:
 Google
 Yahoo

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Lycos

 AltaVista
 Netscape
 Ask
A. Differences between search engines
There are a huge variety of search engines. Most search engines explore most of the
computers connected to the Internet. However, some ‘search engines’ are really a
search of a particular site, or perhaps a group of sites.

examples include:
 Explore — specialises in information related to international law
 Travelocity — specialises in information related to travel
 Hotwire —specialises in information related to computer and communications
technology.
B. Searching information on the internet the Internet
i. Creating a search expression
In order to use a search engine, you must first locate the search engine on the Internet. Usually,
you would do this either by typing in the URL of the search engine you wish to use. A search bar
will appear and you type your expression into this bar. How you express your search will be
explained later.

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Figure 2. 1 The URL and search bar in Google

This is the search bar in Google. Access this screen by typing in the URL
http://www.google.com.
Alternatively, you might click on the Search button on the toolbar of your browser. This will
take you to a search engine screen to allow you to enter your search expression. Note: if you use
the Search button, your browser may randomly generate which search engine to use for your
search.
C. Composing a search expression

When you are looking for search terms try to:

 Type in the question in a full English sentence.
 Use just the main keywords.
 Add more keywords to narrow down (reduce) the number of hits.
 Define (by clicking a button) if you wish to search the entire web, or if you just wish to
search Australian sites.
 Use synonyms for the keywords.
 Use acronyms.
 Use words to broaden your search like OR.
 Use words to narrow your search like AND, +, -, NOT.

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sequence.
Also try different search engines. You will most likely get different results from the same search
terms.
D. Narrowing or broadening a search
The trick to getting good results from your search expression is to be able to broaden or narrow
your search as required. For some topics, you will get millions of results (or hits), while for
others you might get none. As pointed out above you can:
 Use words to broaden your search like OR.
 Use words to narrow your search like AND, +, -, NOT.
We’re certainly reducing the amount of information to be filtered. Though, this is still way too
many results to work through.
Let’s investigate a different search engine using the same expressions. Firstly, IT Certificate 2
across the Web.

Figure 2. 2 search engine

2.3.3Requirements of search parameters

A search operator (sometimes referred to as a search parameter) is a character or string of
characters used in a search engine query to narrow the focus of the search. In mathematics and
computer science, operators are characters or sequences of characters that represent an action or
cause an action to be performed.
2.3.4. Authority, reliability and authenticity of information
 Authority of information

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the information need and the context in which the information will be used. Authority is
constructed in that various communities may recognize different types of authority. Authority is
important in determining the credibility of a website because it establishes who is in charge of
the site, who wrote the information covered there, and more.
Evaluating a source by authority means that you are asking: 
 Does the author have expertise on the topic about which he/she is writing? 
 Who is the author? 
 Is he or she a subject expert on the topic? 
 What are the author's credentials?

 Reliability of information

Data reliability means that data is complete and accurate, and it is a crucial foundation for
building data trust across the organization. Ensuring data reliability is one of the main objectives

of data integrity initiatives, which are also used to maintain data security, data quality, and
regulatory compliance. Data reliability assessment, also referred to as trust assessment, is an
important process that can reveal problem areas about your data that you didn’t even know
existed. The assessment will typically measure three different aspects of data reliability.
 validity: - is the data correctly formatted and stored in the right way?
 Completeness: - does the dataset include values for all the fields required by your system?
 Uniqueness: - is the data free from duplicates and dummy entries?

Data reliability assessment can also take other factors into account and touch on aspects of data
quality, such as looking at how many times a dataset has been relied on, where it originated, and
how the data has been transformed. Getting to this deeper level of understanding is especially
important for data related to sensitive information where complete accuracy is essential. To
support a financial audit, for instance, it is vital to be able to prove data reliability

 Authenticity of information

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Internet, and in the final section we propose some ways and means through which authenticity of,
content and. purpose of, information in the cyberspace could be instituted.
In the dictionary “authentic” is described as "genuine; real; veritable; not false or copied; sharing
the sense of actuality and lack of falsehood or misrepresentation" and "having the origin
supported by unquestionable evidence; authenticated; verified; or entitled toacceptance or belief
because of agreement with known facts or experience; reliable; trustworthy".
Information generally has bias; therefore, authenticity is not limited to verifying authorship and
diplomatic of a document. In fact, it includes attributes such as completeness, accuracy,
trustworthiness, correctness, validity, integrity, faithfulness, originality, meaningfulness, and
suitability for an intended purpose. The criteria are:
 Currency: Timeliness of the information.
 Relevance: Importance of the information for your needs.

 Authority: Source of the information.

 Accuracy: Truthfulness and correctness of the information.

 Purpose: Reason the information exists.

2.3.5. Download the required files

To copy or move programs or information into a computer's memory, especially from the
internet or a larger computer.
A Download refers to data that is brought 'down' from a network, the World Wide Web (Or
Cloud) to reside on a local drive / computer.

List of best download manager for windows

 Free Download Manager.  Internet Download Accelerator.
 Internet Download Manager.  EagleGet.
 Ninja Download Manager.  BitComet.
 JDownloader.  uGet

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Using one ofTitle:the above download s
Sheet manager you can download any file or document, image,
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audio, video, application and other.

2.4. Save search results and presenting as a report

2.4.1. Introduction to online Data Storage
Online data storage refers to the practice of storing electronic data with a third-party service
accessed via the internet. It’s an alternative to traditional local storage (such as disk or tape
storages) and portable storages (such as optical medias or flash drives). It can also be called”
hosted storage” or “cloud storage”.
2.4.2. Benefits of online storage
One of the biggest benefits of online storage is the ability to access data from anywhere. As the
number of devices, the average person uses continues to grow, syncing or transferring data
among devices has become more important.
Online data storages also offer distinct advantages for backup and disaster recovery situations
because it’s located off site

2.5. Creating bookmarks for required web page and saved in folder
2.5.1. Export, Save and Import Chrome Bookmarks
Whether you just bought a new computer or you just want to start using a different browser,
Google Chrome makes it easy to save all your bookmarks. Then you can import them to a new
computer or browser, so it will feel just like your old one. Here’s how you can export, save, and
import Chrome bookmarks, so you can transfer then to another computer or have a backup.
To export and save your bookmarks, open Chrome and go to
Menu > Bookmarks > Bookmark manager. Then click the three-dot icon and select Export

Bookmarks. Finally, choose where to save your Chrome bookmarks.

1. Open Chrome and click the icon with three vertical dots in the top-right corner.
2. Then hover over Bookmarks. This will open a pop-up menu.
3. Next, click Bookmark manager. Clicking this will open a new tab.
4. Then click the icon with three vertical dots. You will find this next to the Bookmarks
search bar, under the Chrome address bar.

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5. Next, s
click Export Bookmarks. Clicking this will open the File Explorer Issue
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10 computer or the Finder on a Mac computer.
6. Finally, choose a name and destination and click Save. If you want to transfer your
Chrome bookmarks to a new computer, you can save the HTML file to a flash drive or an
external hard drive. Or, you can save your Chrome bookmarks to your desktop and email it to
yourself as an attachment.
 Import Chrome Bookmarks
To import your Chrome bookmarks, open Chrome and go to Menu> Bookmarks >
Bookmark manager and click the three-dot icon. Finally, click Import and select the HTML
file you exported.
1. Open Google Chrome.
2. Click the icon with three vertical dots in the top-right corner.
3. Then go to Bookmarks > Bookmark manager
4. Next, click on the icon with three vertical dots next to the search bar. You will find this
next to the Bookmarks search bar, under the Chrome address bar.

5. Then click Import Bookmarks. Clicking this will open the computer’s Open file dialog
box and prompt you to load a file. Choose the HTML file you saved to import your
Chrome bookmarks.
6. Finally, select the saved bookmarks HTML file and click Open. All your bookmarks will
then be imported.

2.6. Pageset up options and printing required information from web pages
 Page set up options
Use “Page Setup” in Internet Explorer if you wish to make any changes to the way your page
looks after it prints. If you’re using Google Chrome, the option to make adjustments to the page
will automatically appear after you hit “Print.”
 Printing required information from web pages

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the Internet browser used. To proceed, select your preferred browser from the list below and
follow the instructions.
In Internet Explorer, the “Print Preview” option will allow you to see what your page will look
like before your print it out. Google Chrome will automatically show you a preview of the page
to be printed after you select “Print.”
How to print one or more page(s) at a time
1. Open the Google Chrome browser and access the page you want to print.

2. Click Customize and control Google Chrome   in the upper-right corner of the
browser window.
3. Select Print from the drop-down
menu that appears.

4. In the window that appears, click the

box next to destination, and select
your preferred printer from the list.

5. Make any additional setting or

option changes, then click

the   or   button in

the bottom-right corner.

Figure 2. 3 print setting in browser

2.7. Exiting browser windows

Before you are going to shut down your browser first you should save all the necessary
information.
And also you must wait if down loading and uploading data/image is on progress, if you shut
down before the data is completed your data may be corrupted or destructed.

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Figure 2. 4 Opened browser windows

Self-check-2
Part I: - Write True if the statement is Correct and False If the statement is Incorrect
1. Online data storage refers to the practice of storing electronic data with a third-party
services accessed via the internet
2. Saving the document means storing the document on to the secondary storage devices.
3. One of the biggest benefits of online storage is the ability to access data from anywhere.

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5. Portable storages include optical medias or flash drives.
6. Book mark is a saved shortcut that directs your browser to a specific webpage
7. Book mark stores the title, URL, and icon of the corresponding page.
8. To create a bookmark, simply visit the page you want to bookmark and select Add
Bookmark or Bookmark this Page from the Bookmarks menu.
9. A bookmark stores the location of a webpage and store the contents of the webpage itself.
10. Saving bookmarks allows you to easily access your favorite locations on the Web.
Part II: Choose the best answer from the given alternative
1. ______ is a tool we use to find websites and information on the Internet.
A. Internet Explorer C. search engines
B. Cookies D. Book marks
2. . Among the following which one is not categorized under search engine
A. Mozilla Firefox C. Yahoo
B. Google search D. MSN
3. When you are looking for search terms:
A. Type in the question in a full English sentence.
B. Use just the main keywords.
C. Add more keywords to narrow down (reduce) the number of hits.
D. All
4. ______ refers to a method of saving a web page
A. search engine C. Browser
B. Book Mark D. Internet

Operation Sheet 2.1: - procedures to opening search engine

 Operation title:open search engine
 Purpose: Accessing to opening search engine
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:

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 Steps in doing the task
Step 1 Open one of your preferable browsers
Step 2 Write the search engine you want to use
Step 3 Click search

Figure 2. 5 opening search engine

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Operation Sheet 2.2: - procedures save search result

 Operation title:save search result
 Purpose:accessing to opening search engine
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
1. Computer 2. Internet 3. Network infrastructure
 Steps in doing the task
Step 1 You can save the entire page as an HTML (web page) file.
Step 2 You can copy and paste the contents of a web page into a word document.
Step 3 Write click on the page
Step 4 Click on Save As.

Step 5 Choose the location you wish to save your web page to, ie the drive as well as the
folder you wish to use.
Step 6 Click on Save.

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Figure 2. 6 File Menu, showing Save As command

On the Save Web Page screen, when you click on Save, the file IT Framework Course –
Information Technology will be saved into the desktop folder in this example.

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Notice that Title:
a folder holding
Information all the graphics srelating to this web page is also saved.
Sheet This allows
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all information to be viewed offline, i.e., when you are no longer connected to the Internet.

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Operation Sheet 2.3 Creating and saving bookmarks
 Operation title:Creating and saving bookmarks
 Purpose:Creating and saving bookmarks
 Instruction: Using the figure below and given equipment. You have given 30Minut for the
task and you are expected to complete tasks.
 Tools and requirement:
A. Computer B. Internet C. Network
infrastructure
 Steps in doing the task
Step 1 Go to the website you wish to save as a favourite.
Step 2 Choose bookmark menu or click on the bookmark button on the toolbar.
Step 3 Choose Add to bookmark.
Step 4 At the next screen, click on Create In if you cannot see the New Folder option.

Figure 2. 7 New folder option

Step 5 Now click on New Folder if you wish to create a new folder.
Step 6 Name your folder and click on OK.
Step 7 Ensure the folder you want to save into is open.
Step 8 Change the name of the page against Name if you feel it is not a very helpful name.
Step 9 Click on OK.

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Figure 2. 8 Choose Add to Favorites from the Favorites menu

LAP Test-2

Task 1: Open Google Search Engines

Task 2: Save and Present Search engine data

Task 3: Create and Save the created Bookmark

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LO3 Work as a team member

This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
 Effective and appropriate forms of communications with team members.
 Making effective and appropriate contributing to complement team activities and
 Objectives, based on individual skills, competencies and workplace context
 Observing protocols in reporting using standard operating procedures
 Development of team work plans based on understanding of team’s role, objectives and
individual competencies.

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:

 Effective and appropriate forms of communications used and interactions undertaken

with team members who contribute to known team activities and objectives
 Effective and appropriate contributions made to complement team activities and
objectives, based on individual skills and competencies and workplace context
 Observe protocols in reporting using standard operating procedures
Contribution is made to the development of team work plans based on understanding of team’s
role and objectives and individual competencies of the members.

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3.1Introduction to communication
Internet communication is referred to as the sharing of information ideas or simply words over
the World Wide Web or the Internet. The Internet consists of a worldwide string of connected
networks that exchanges data through packet switching using the standardized Internet Protocol
Suite (TCP/IP). Unlike before, people can stay at home and be connected to his or her family,
friends and even colleagues from anywhere around the world.
The internet provides many effective communication tools, including e-mail, mailing lists,
discussion groups, chat services, web conferencing, blogs, and RSS feeds. In recent years, social
networking sites such as Facebook and Twitter have also joined the mix. These various tools
allow you to communicate one-to-one or one-to-many, depending on your communication needs.
They also enable communication locally between people who know one another or world-wide
with people who share common interests.

3.2Effective and appropriate communications with team members.

3.2.1. Internet commination
Internet communication refers to communicating with people over the internet. It could be in any
form: messages, voice, or video calls. One of the major advantages of internet communication
over traditional communication is cost savings. In addition, there are a lot of free tools that make
internet communication easier, such as WhatsApp, Skype, Google Meet, and Messenger. Even
businesses can communicate with overseas customers over the phone at pocket-friendly prices
using the internet.
3.2.1 Measurements of effective commination
The Internet communication has various characteristics to measurements the effectivity
including:

 No physical barriers  Ambient

 Decentralized  Global
 Ubiquitous  24 hours per available 7 days,

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 Increased data accuracy
 Increased interaction process
 Multiple user participation
 Open and transparent exchange

 Sharing of information

 Increased speed of transmission of

information

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3.3 Communication tools

The process by which people create, exchange, and perceive information using networked
communication classifications. It also includes non-networked computers that facilitate
encoding, transmitting, and decoding information.
Basic Communication Tools are: -
 Email.

 Telephones. Landline Telephones. Cell Phones. Smartphones. Internet Calling: Google Voice
and Others.
 SMS/Text Messaging.
 Cell and Data Plans.
 Video and Web Conferencing.
 Social Networking Sites.
 G-Suite and Microsoft 365/Office.
Example 1: - EMAIL

Email is one of the first and most popular forms of electronic communication. It allows the user
to send and receive files and messages over the internet, and can be used on a wide variety of
devices. Here are some of the advantages and disadvantages of email.

Advantages of email
 Email is a free tool.
 Email is quick. Once you have finished composing a message, sending it is as simple as
clicking a button. Once it is sent and delivered, it can be read almost immediately.
 Email is simple. It is easy to use, email allows for the easy and quick access of information
and contacts.
 Email allows for easy referencing. Messages that have been sent and received can stored,
and searched through safely and easily.

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 Email is paperless, and therefore, beneficial for the planet.
 Email allows for mass sending of messages, you can send one particular message to
several recipients all at once.
 Email allows for instant access of information and files.

Disadvantages of email
 Email could potentially cause  Emails can cause misunderstandings.
information overload.  Email messages can contain viruses.
 Email lacks a personal touch.  Email should be kept short and brief.
 Email can be disruptive.  Email requires timely responses.
 Email cannot be ignored for a long
time.
Create a Gmail account
To sign up for Gmail, create a Google Account. You can use the username and password to sign
in to Gmail and other Google products like YouTube, Google Play, and Google Drive.
Gmail is one of the most used email services around the world. If you want to create a Gmail
account in just a few simple steps you can create it. But before that, you need to sign up for a
Google account. To create a Gmail account, you need to provide some basic information like
your name, birth date, gender, and location. Even you have to choose a name for your new Gmail
address.

Follow the below steps and create your own Gmail account with the quick sign-up process. You
can use your username and password to sign in to Gmail and other Google products like
YouTube, Google Play, and Google Drive. Follow the steps, create your Gmail account and start
sending emails.

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Step 1: Visit Google account creation page, accounts.google.com

Step 2: Click on Create account.
Step 3: The sign-up form will appear. Enter your first and last name.
Step 4: Choose a Username for your account. (Here you can also use an existing email address)
Step 5: After choosing a username, enter a password. Type the password again to confirm. (As
per Google's instruction always use 8 or more characters with a mix of letters, numbers &
symbols)
Step 6: At last tap on Next. (Right corner of the screen).

Figure 3. 1 Create google account

Step 7: On the next page enter your phone number to verify your account. (It is a two-
step verification process for security)
Step 8: On the given mobile number you will receive a text message from Google with a
verification code. Enter the verification code and tap on Verify.

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Step 9: On the next page enter your DOB in the specified fields.
Step 10: Choose a Gender.
Step 11: Tap on Next.
Step 12: Read, Google's Terms of Service and Privacy Policy will appear on the screen
and click on I agree.
Congratulations! your account has been created. From now onwards every time you
sign in you just have to enter your email id and password. And every time you sign-in
don't forget to sign-out because it prevents others from viewing your emails.
Do you know how to sign-out?
Navigate to the circle(in the top-right corner of the page). Here tap on it, from the below
option, select Sign-out.

Figure 3. 2 Log out from Gmail

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3.4Internet protocols for communication

The most important protocols for data transmission across the Internet are TCP (Transmission
Control Protocol) and IP (Internet Protocol). Using these jointly (TCP/IP), we can link devices
that access the network; some other communication protocols associated with the Internet are
POP, SMTP and HTTP.
Email protocol is a standard method for exchanging information between email clients like
Thunderbird, Apple Mail, or Mailbird and email provider’s servers like Gmail, Outlook, Yahoo,
and vice versa.
Email protocols differ by function: some receive emails and send and transport emails.
SMTP
As the name suggests, Simple Message Transfer Protocol is responsible for email transfers
between email clients (Windows Mail, Thunderbird, etc.) and email providers’ servers (Gmail,
Outlook, Yahoo).Simple Message Transfer Protocol (SMTP) is responsible only for sending
emails.

Companies use their SMTP server for email marketing and for sending automated transactional
emails like updates on comments and shares, password change, or purchase confirmation. With
the help of a service like SendPulse, you can send promotional and transactional emails via
SMTP server with advanced functions template builder, mailing lists management, email
workflows, A/B testing, etc.
POP3
Email clients use Post Office Protocol 3 for retrieving messages from email servers. Email
clients that use POP3 store messages on the user’s computer, deleting them from the email
server. People using email clients with POP3 also have the option of keeping their emails on the
server after download.
This email protocol was designed to enable users to read, draft, and delete emails when there is
no smooth access to the internet. With POP3, emails are delivered as soon as the user connects to
the internet. Allow both receiving and sending

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IMAP
Internet Message Access Protocol is similar to POP3, but unlike it, IMAP allows multiple users
to send emails at a time. This is a helpful feature for business owners, who assign
communication with customers to different team members — especially when they need to have
access to one email address at one time. Allow both receiving and sending
Unlike POP3, IMAP stores emails on the server by default, unless the user deletes them.
SendPulse SMTP Server
SendPulse is a marketing platform that allows you to send emails from a reputable SMTP server
to promote products and services and bring value to people.
You can send your emails via SMTP server without utilizing the whole spectrum of the service’s
functionality.

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Self-check-3
Part I: - Write True if the statement is Correct and False If the statement is Incorrect
1. One of the major advantages of internet communication over traditional communication is
cost savings.
2. You can use the username and password to sign in to Gmail and other Google products to
communicate to other persons
3. Telephones, Landline Telephones, Cell Phones, Smartphones. Internet Calling, Google
Voice is not a communication tools.
4. These various tools allow you to communicate one-to-one or one-to-many, depending on
your communication needs.
5. Email allows for the easy and quick access of information and contacts.
Part II: - Select the best answer from the given alternative
1. Whichone of the following is the not form of internet communication?

A. Gmail C. Voice
B. Messages D. video calls
2. Which one is the not disadvantages of email
A. Email messages can contain viruses.
B. Email can be disruptive.
C. Email lacks a personal touch
D. Email could potentially cause information overload.
E. Email allows for instant access of information and files.
3. Which one is effective communication tools
A. E-mail C. Smartphones
B. Cell phones D. All
4. The most important protocols for data transmission across the Internet is
A. TCP/IP C. SMTP
B. POP D. HTTP
5. Which one is the not advantages of email
A. Email is a free tool C. Email is simple
B. Email is quickie D. Email allows for easy referencing.

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COLLEGE 1 Page 57 of 72
F. All

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Operation Sheet 3.1: - Creating Gmail accounts for communication

 Operation title: - Creating Gmail accounts
 Purpose: communicate with other person
 Instruction: Using the figure below and given equipment. You have given 30 minute for the
task and you are expected to complete tasks.
 Tools and requirement:
 Computer  Internet  Network infrastructure

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Steps in s
Title:doing
 the Sheet
Information task Issue No.
1
Page No.
Page 57 of 72
COLLEGE
 Step 1: Visit Google account creation page, accounts.google.com
 Step 2: Click on Create account and select myself or you went

Figure 3.

Step 3: The sign-up form will appear. Enter your first and last name.

Step 4: Choose a Username for your account.
Step 5: After choosing a username, enter a password. Type the password again to confirm.)
Step 6: At last tap on Next. 
Step 7: On the next page enter your phone number to verify your account. (It is a two-
step verification process for security)
Step 8: On the given mobile number you
will receive a text message
from Google with a verification
code. Enter the verification code and tap
on Verify.
Step 9: On the next page enter
your DOB in the specified fields.
Step 10: Choose a Gender.
Step 11: Tap on Next.

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Figure 3. 3 sign up for google account

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Step 12: Read, Google's Terms of Service and Privacy Policy will appear on the screen
and click on I agree.

Step 13: Congratulations! your account has been created. From now onwards every
time you sign in you just have to enter your email id and password.
Note: - Then create one document given by your teacher and send this
documents to your teacher.

Lap Test-3
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ReferenceTitle:
Task 1: Open Sheet s
Google account website Issue No. Page No.
Information COLLEGE 1 Page 57 of 72

Task 2: Signup or create yours google account

Task 3: login into yours created Gmail account

Task 4: - Send one documents to your teacher

Book
1) Zadeh J Cryptography on the Internet Proceedings of the 37th annual Southeast regional
conference (CD-ROM), (45-es)

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2) Brookes s
W and Indulska J Teaching internet literacy to a large and diverseIssueaudience
No. Page No.
Title:Information Sheet
COLLEGE 1 Page 57 of 72
Proceedings of the 2nd Australasian conference on Computer science education, (7-15)
3) Introduction to the Internet (3rd Edition), by Scott D. James  (Author)
4) Introduction to the Internet August 2000, Scott D. James
5) Introduction Lexicography in the Internet era ByPedro A. Fuertes-Olivera
6) Computer Networks Tanenbaum, Andrew. S. 4th ed Pearson
7) Computer Networks & Internets, Comer, Douglas 2nd ed Pearson
8) Computer Networks & Internets: With Internet Applications
Comer, D. E/ Narayanan, M. S. 4th ed Pearson
9) How to Use the Internet Subsequent Edition Rogers Cadenced, subsequent edition 2002.

10) Computer & Internet Security: A Hands-on Approach Wenliang Du , 2019, 2nd
Edition
Web Link
1) https://quicklearncomputer.com/
2) https://www.ionos.com/digitalguide/websites/web-development/how-are-websites-accessed/
3) Computer Concepts - Services on Internet (tutorialspoint.com)

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 Institution Name
Participants of this Module (training
ወ/ሮ ስህንፖሊቴክኒክኮሌጅ
material)
Document No. preparation
W/R SIHEENPOLYTECHNICCOLLEGE
s Issue No. Page No.
Title: Information Sheet COLLEGE Field of Study 1 Page 57 of 72
No Name Qualificati Organization/ Mobile number E-mail
on (Level) Institution
1 ERKYHUN AZEZE B Information Finote Damot PTC 0969082669 itsol2012s@gmail.com
Technology
2 YINEBEB TAMIRU B Computer Science Akaki PTC 0936325182 yinebebtamiru07@gmail.com

3 EZRA ALEMAYEHU A Computer Science Hosana PTC 0912243860 ezanets261@gmail.com

4 ALEMAYEHU ABERA A Computer Science Bahirdar PTC 0903124653 aberaalemayehu19@gmail.com

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