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    Kumori - Case Study 1

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    Kapil Aggarwal
    Kumori Technologies is an agile company established in 2018 that provides ServiceNow implementations and IT service management solutions. It has expertise in Cloud Computing, DevOps, and Managed Services. Kumori enabled a European client to achieve 100% compliance with GDPR by developing a GDPR product on ServiceNow that locates, searches, minimizes, protects, and monitors user interactions according to industry best practices. Kumori integrated the solution with the client's existing employee interaction solution and helped transition knowledge to the client's team.

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    Kumori - Case Study 1

    Uploaded by

    Kapil Aggarwal
    34 views2 pages
    Kumori Technologies is an agile company established in 2018 that provides ServiceNow implementations and IT service management solutions. It has expertise in Cloud Computing, DevOps, and Managed Services. Kumori enabled a European client to achieve 100% compliance with GDPR by developing a GDPR product on ServiceNow that locates, searches, minimizes, protects, and monitors user interactions according to industry best practices. Kumori integrated the solution with the client's existing employee interaction solution and helped transition knowledge to the client's team.

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    Kumori Technologies is an agile company established in 2018 that provides ServiceNow implementations and IT service management solutions. It has expertise in Cloud Computing, DevOps, and Managed Services. Kumori enabled a European client to achieve 100% compliance with GDPR by developing a GDPR product on ServiceNow that locates, searches, minimizes, protects, and monitors user interactions according to industry best practices. Kumori integrated the solution with the client's existing employee interaction solution and helped transition knowledge to the client's team.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    34 views2 pages

    Kumori - Case Study 1

    Uploaded by

    Kapil Aggarwal
    Kumori Technologies is an agile company established in 2018 that provides ServiceNow implementations and IT service management solutions. It has expertise in Cloud Computing, DevOps, and Managed Services. Kumori enabled a European client to achieve 100% compliance with GDPR by developing a GDPR product on ServiceNow that locates, searches, minimizes, protects, and monitors user interactions according to industry best practices. Kumori integrated the solution with the client's existing employee interaction solution and helped transition knowledge to the client's team.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Established in 2018, Kumori Technologies started with European clients,

    providing expertise in complex and challenging ServiceNow implementations.


    The organic growth of our IT Service Management business saw the expansion
    of our core capabilities and deliverables beyond our foundation expertise.
    ​
    As ServiceNow’s Technology Partners, we enable ITSM implementation by
    providing highly-skilled and certified implementation resources, evaluating ITSM
    processes, and improvising them according to the industry’s best practices. ​

    Kumori is an agile, innovative company with a young, passionate team and


    expertise in Cloud Computing Solutions, DevOps, and Managed Services.
    Solutions provided by Kumori are seamless, secure, and scalable.
    ​
    With delivery center in Bangalore, we ensure optimal technology solutions to
    reduce costs, streamline business processes, and gain business advantages for
    our customers.

    Why Kumori Technologies

    Our ServiceNow Portfolio


    • IT Service Management
    • IT Operations Management
    • Discovery
    • Orchestration
    • Event Management
    • Portal Design and Development
    • IT Business Management
    • GRC, SecOps
    • Application Development on NOW Platform
    • Software Asset Management
    • Human Resources
    • Customer Service Management

    Website: www.kumoritechnologies.com/ Email: info@kumoritechnologies.com


    Tel: +91 - 99167 40982 (INDIA) Tel: +1 (339) 224-7744 (US)
    Achieved 100% Compliance With ServiceNow GDPR Implementation For
    A Prominent European Client
    SERVICENOW CASE STUDY

    Business Challenges Kumori’s Approach

    § The client was looking for a solution to manage § Kumori has GDPR product developed on ServiceNow
    GDPR user interactions which manages following aspects:
    § The client was expecting the GDPR solution to be o Locate
    tightly integrated with their existing employee o Search
    interaction solution based on ServiceNow o Minimize
    o Protect
    o Monitor
    § Kumori proposed to implement the above solution to
    the client with professional services for the
    implementation part
    § Kumori also helped transition the knowledge to the
    BAU team of the client for RUN part

    Value Delivered

    § Introduced information CI class which helped the client to identify, track and locate the relevant personal
    data attribute leveraging CI relationships
    § Created the EU interactions service catalog to help track and fulfil the EU citizen’s requests to manage their
    personal data in the client’s organization
    § Developed intelligent workflows to create tasks and assign them automatically to relevant groups for quick
    turnaround
    § Built a dedicated Vendor Assessment Portal where vendors can respond to the assessment triggered by
    compliance officer
    § Did tight integration with Security Operations module. E.g. Reporting stolen devices, creates security
    incidents automatically

    Website: www.kumoritechnologies.com/ Email: info@kumoritechnologies.com


    Tel: +91 - 99167 40982 (INDIA) Tel: +1 (339) 224-7744 (US)

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