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    Obm345 Group Case Study

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    LiyaNatasha
    This document contains a group case study assignment submitted by 4 students for their Administrative Office Management course. It includes 14 questions related to recruitment, orientation, employee promotion, and performance appraisal. The questions address topics like the recruitment process, benefits of rehiring former employees, orientation goals, and different methods for employee evaluation. The case study aims to demonstrate the students' understanding of key human resources concepts.

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    Obm345 Group Case Study

    Uploaded by

    LiyaNatasha
    66 views4 pages
    This document contains a group case study assignment submitted by 4 students for their Administrative Office Management course. It includes 14 questions related to recruitment, orientation, employee promotion, and performance appraisal. The questions address topics like the recruitment process, benefits of rehiring former employees, orientation goals, and different methods for employee evaluation. The case study aims to demonstrate the students' understanding of key human resources concepts.

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    OBM345 GROUP CASE STUDY

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    This document contains a group case study assignment submitted by 4 students for their Administrative Office Management course. It includes 14 questions related to recruitment, orientation, employee promotion, and performance appraisal. The questions address topics like the recruitment process, benefits of rehiring former employees, orientation goals, and different methods for employee evaluation. The case study aims to demonstrate the students' understanding of key human resources concepts.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    66 views4 pages

    Obm345 Group Case Study

    Uploaded by

    LiyaNatasha
    This document contains a group case study assignment submitted by 4 students for their Administrative Office Management course. It includes 14 questions related to recruitment, orientation, employee promotion, and performance appraisal. The questions address topics like the recruitment process, benefits of rehiring former employees, orientation goals, and different methods for employee evaluation. The case study aims to demonstrate the students' understanding of key human resources concepts.

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    © All Rights Reserved
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    FACULTY OF BUSINESS AND MANAGEMENT

    UNIVERSITI TEKNOLOGI MARA CAWANGAN KEDAH

    ADMINISTRATIVE OFFICE MANAGEMENT


    (OBM345)

    ASSIGNMENT:
    GROUP CASE STUDY

    PREPARED BY:
    MUHAMAD ALIFF NAZMI BIN ZAINI (2018658342)
    LIYA NATASHA BINTI ABDUL RASID (2018659362)
    NURUL FARHANA NABIHA BINTI AZMI (2018241432)
    NUR SHAHIZYANIE BINTI MOHAMMAD YUSOF (2018406022)

    PREPARED FOR:
    MISS NURUL IZZATI BINTI IDRUS

    GROUP:
    KBA1185F

    DATE:
    4 JANUARY 2021
    OBM GROUP CASE STUDY ASSIGNMENT

    Question 1

    Recruitment is the process of building a qualified candidate for selection and employment.

    Question 2

    1. Rehired employees already had the knowledge about the company environment
    2. The company already known the ability of the former workers
    3. The workers are predicted to bring back new information as they had experienced with the
    other company

    Question 3

    1. Data Banks
    2. Employee Promotion
    3. Employee Referral

    Question 4

    Job Description Job Satisfaction


    The summary of all the task role and An overview of all the skills, experience and
    responsibilities that the company is offering qualifications that the company needed in
    to the candidates the candidates.
    Help the organization to be clear about what Help the management to make conclusion
    should need to do about the promotion, bonus and salary
    increases

    Question 5

    1. Aptitude tests:
    To determine the ability of person might be perform in the future or their potential to learn
    the task which their being considered

    2. Intelligence Tests:
    To determine the mental and reasoning abilities

    3. Performance or Achievements Tests:


    Determine the performance of applicant can perform those task that can be considered

    4. Personality Tests:
    Determine whether applicant possesses certain personality traits or characteristics needed for
    job success.

    Question 6

    Orientation is the organization program that aim to help new employees prepare and get
    knowledge about the company before they start working
    Question 7
    1. Give the positive impact on productivity of employee
    2. Employees will experience the greater job satisfaction at workplace
    3. Helps workers become more familiar with organizational principles, expectations, healthy
    behaviors and behavioral trends.
    4. Enhances workers' perception of the essence of their work duties

    Question 8

    1. Copy of employee handbook


    2. Copy of procedures for emergency and evacuations
    3. List of names and telephone numbers of keys organizational employees and units
    4. Copy of performance assessment method and summary of the evaluation procedures.

    Question 9

    Information Distribution Training Techniques

    Question 10

    1. Lecture Method:
    It allows a huge amount of knowledge to be presented in a limited period to a variety of
    individual. It is also does not authorize individual’s differences. From the method, trainees
    may be introduced to excellent experts or specialist
    E.g. Describing the history of the company during an orientation training session for new
    workers

    2. Conference Method:
    Trains worker in small groups led by the leader of the meeting and the learners takes an
    active part in the process. In this conference method are more demonstrative and are useful
    for demonstrating acceptable and incorrect interactions. Until effect are evident, it is
    considered to take a large amount of time.
    E.g. Conducted in a big hall where the participants are allowed to exchange their views and
    satisfy their queries.

    3. Programmed Instruction:
    Present leaner’s content in two formats which are textbook or computer for teaching. It also
    offers immediate output awareness. The content to trainees may be viewed on a screen in
    textbook format or teaching machine format.

    Question 11

    Employee Promotion is advancement or promotion of employee about their job from one
    position in an organization to another position
    Question 12

    1. Allow the employees to bid on job openings communicated to all employees throughout
    the organization
    2. Based on the written performance appraisal on the written job-related performance
    standards is familiar with the employees
    3. Discuss the written performance appraisal with the employees at the time they asked to
    sign the appraisal.

    Question 13

    1. The ability to perform the job


    2. Recommendation of the other staff such as supervisor or department head

    Question 14

    1. Immediate supervisor
    The individuals the only one supervised subordinate and give marks

    2. Self-Rating - between supervisors and subordinate


    Both individual and subordinate doing their job on giving the rating and comments

    3. Peer Rating - rated by peers


    Performance feedback is requested from the peers of the individual that being appraised

    4. 360-Degree Feedback
    Information is requested from all other with whom the employee in contact. It is providing
    some organization with additional information about their employees

    5. Rating Committees
    The members of the committee will in some situations, work together to complete one
    assessment form for each employee. Other than that, the members of the assessment
    committees individually complete the forms, but then cooperate to decide the final results of
    the rating.

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