Analytic Factory

Laying a firm foundation
“Analytics Factory” takes raw data, produces

usable global information
Abstract Managed by a highly skilled and certified Deloitte Project
A pharmaceutical company plagued with reporting Management Office, the Analytics Factory has global
inefficiencies adopted an Analytics Factory delivery model reach, currently employing 70 onshore and offshore
to produce “usable business intelligence and enterprise resources who possess both business and IT skillsets.
information” solutions. Evolving from project to program to The Analytics Factory helps the company to balance
factory, this Center of Excellence (COE) solution now helps to cost, accountability, risk, and ownership of analytics
provide consistent analytic models that can be applied across initiatives through the following capabilities:
different divisions and departments, setting the stage for more
sophisticated analytics, including predictive modeling and • Single point of program/project governance
advanced analytics. • Shared delivery model across a portfolio of projects
• Standard and consistent/repeatable method project delivery
Challenge — High-spend and inconsistent standards for • Managed resource pool scalable on demand
Business Intelligence (BI) • Performance metrics tracking and reporting, including
A leading manufacturer of medical devices, pharmaceuticals, cost improvement
and biotechnology was plagued with low efficiency and high
cost for BI across global operations. Lacking a centralized Results — More functionality, lower cost,
analytics strategy and delivery approach, each division within quicker turnaround
the company managed its reporting and analysis independently. A model of structured growth, this analytics initiative evolved
Measurements were defined differently by country, region, or from a data warehouse, to multiple BI projects, into an
division, making it difficult to conduct meaningful performance ongoing analytics program that has launched an operational
comparisons region by region. Analytics teams were not COE. With a consistent, scalable infrastructure, and the right
strategically organized and deployed, leading to lack of focus, people and processes in place, the company now experiences
reporting delays, and excessive BI labor cost. faster turnaround for its analytics needs.
Offering — Software, standards and staff This year, the company has enjoyed lower overall spend for
The organization had undertaken a two-year global ERP BI. Using an efficient blend of onshore and offshore analytic
implementation that resulted in the generation of a vast talent, bill rates have been reduced by 55 percent for the
amount of business data that could be used for improved Analytics Factory team. Furthermore, the ability to retain top
decision making. Deloitte worked with the organization to talent on its “bench” (ETL developers, project managers, and
implement an enterprise business intelligence environment that architects), has allowed experienced teams to ramp up quickly
captured this new ERP data and additional data sources on new projects. This creates further economies of scale, as
moving forward. demonstrated and tested resources can migrate between
projects without excessive downtime. As a result, productivity
However, the real value came with the evolution of the delivery has improved. In 2013 alone, ten major projects have been
model from a project-based model to a factory model. The factory completed, compared to two or three in years past.
model offered an effective way for the organization to develop,
standardize, and disseminate its own analytics strategy and Contacts:
structure across the globe. Usable data is now consolidated and Scott Barnes Satish Gadiraju
standardized into formats that can be used to conduct analysis Director Specialist Leader
across supply chain, finance, transportation, patient metrics, spend Deloitte Consulting LLP Deloitte Consulting LLP
analytics, bill of materials, and many other core business processes. scbarnes@deloitte.com sgadiraju@deloitte.com
+1 214 840 7210 +1 312 486 5719
This publication contains general information only and is based on the experiences and research of Deloitte practitioners. Deloitte is not, by means of this publication, rendering business,
financial, investment, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision
or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte, its
affiliates, and related entities shall not be responsible for any loss sustained by any person who relies on this publication.
As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of
Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
Copyright© 2013 Deloitte Development LLC. All rights reserved.

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Laying a firm foundation

“Analytics Factory” takes raw data, produces

Copyright© 2013 Deloitte Development LLC. All rights reserved.

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