SG Salary Guide 2021-22

Singapore
Salary &
Employment
Outlook
2021/22
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A statutory board under the Ministry of Education (MOE) that drives and coordinates the national SkillsFuture
movement. The SkillsFuture movement supports the lifelong pursuit of skills mastery, to enable individuals to
achieve their potential throughout life and to support Singapore’s next phase of economic development.
CONTENTS
SALARIES
Methodology: Salary figures included in the 2021/22 Singapore Salary Guide are derived by combining the
expert market knowledge of senior recruitment professionals within the PERSOLKELLY Singapore network,
as well as job placement data recorded on the PERSOLKELLY Singapore database.
3
Executive Overview
A
s COVID-19 vaccinations gain pace, the Singapore government
has raised its 2021 forecast for GDP growth to 6% to 7% from
its previous range of 4% to 6%, expecting economic activity to
pick up alongside demand for goods and services at home and in key
overseas markets.
Meanwhile, private-sector analysts have factored in an uneven recovery

Buoyed by its well-performing manufacturing for the economy, and have not changed their forecasts, given that the
sector, Singapore’s economy grew at its fastest rate COVID-19 situation and existing border control measures may continue to
weigh on various sectors. Achieving a high rate of vaccinations, and the
in over a year, more rapidly than earlier estimates in government’s approach towards the reopening of the economy, will be
the first quarter of 2021. key to Singapore’s economic performance over the next year.
4
Executive Overview
To prepare for its
next phase of growth
and emerge stronger
from the pandemic,
As the global economy recovers, outward- the government has
oriented sectors such as manufacturing and emphasised that
wholesale trade are expected to benefit from Singapore must lay
the rise in external demand. However, since
strong foundations for
international travel restrictions will take some
time to ease, tourism and aviation-related
the digital economy by
sectors may see further delays before their strengthening the digital
industries improve. Moreover, the construction capabilities of its people
and marine and offshore engineering sectors and businesses.
are also constrained by workforce shortages,
exacerbated by the border restrictions and safe
management measures.
To prepare for its next phase of growth and

emerge stronger from the pandemic, the
government has emphasized the need for
Singapore to strengthen its digital economy by
boosting the digital capabilities of its people
and businesses. As companies accelerate
their digitalization efforts to transform their
businesses and keep pace with rapidly
changing industry needs, we expect candidates
with digital skillsets to be highly sought after.
Our 2021/2022 Singapore Salary Guide

highlights the trends and issues impacting
Singapore’s industries and workforce to help
you navigate its multi-faceted employment As your trusted recruitment partner, we
landscape, and strengthen your approach to hope that this guide will serve as an effective
attract, retain and develop talents. This guide benchmarking tool to help shape your
consolidates emerging trends on salaries recruitment strategies. We look forward
and job positions across crucial industries to helping you develop forward-looking Foo See Yang
from actual transactions recorded on solutions for your company’s evolving talent Managing Director and Country Head,
PERSOLKELLY’s Singapore database. management needs in the exciting year ahead. Singapore
5
A message from
SkillsFuture Singapore
We were navigating uncharted

territories in 2020. As we
experienced the technical
recession, job displacements,
career changes and work-
from-home circumstances, we
continued to work towards
emerging from the COVID-19
Singapore’s
pandemic. health system is
transforming to
deliver better health
O
and healthcare
ur experiences of the past year affirm the outcomes
importance of remaining competitive and

adaptable in a constantly evolving economy.
The pace of digitalisation accelerated across all sectors,
resulting in demand for infocomm technology and
automation tools and skills.
3 Singapore’s health system is transforming to deliver
better health and healthcare outcomes, empowering
individuals to better manage their own health and chronic
programmes include Google’s Skills Ignition SG, Microsoft’s
#GetReadySG and IBM’s i.am-vitalize. This is in addition
to the existing TechSkills Accelerator programme that has
conditions through data-driven and patient-centric to already benefitted thousands of Singaporeans. We have
While the pandemic greatly influenced our economy deliver value-based care; and also launched various traineeships and mid-career training
last year, we also saw broader implications of new programmes to help Singaporeans seize opportunities in
technological and societal driving forces affecting
Singapore, especially along four strategic domains: 4 Industry and national-level initiatives are making
headway to position Singapore as a leading centre
for green services and solutions to transform and develop
hiring sectors and in-demand job roles.
I hope that this salary and skills guide, jointly developed
1 Singapore’s Smart Nation strategy aims to advance

digitalisation to integrate every industry, business
and government agency. This goes beyond the extend
sustainable industries and enterprises, including value-
adds to our construction, facilities management and
transport industries through sustainable construction
by PersolKelly and SkillsFuture Singapore, will offer
greater clarity and direction to support jobseekers and
recruiters in the coming year. Together with enterprises
of technology adoption spurred by COVID-19, and materials and advanced robotics and automation and individuals, we will create a better future for all. Stay
we expect to see further advancement and industry technologies for onsite and offsite operations, and resilient, stay adaptable, stay safe.
adoption of artificial intelligence (AI), cybersecurity, trust enhancement of our national energy, water, and food
and quantum technologies. resource resilience.
2 Manufacturing sectors have been leveraging digital

technologies such as machine learning, artificial
intelligence, robotics and automation to accelerate the
To help Singaporeans ride this technological wave,
SkillsFuture Singapore collaborated with national agencies
and strategic organisations to avail more upskilling Gog Soon Joo
pace of materials innovation; and reskilling opportunities. Some of these training Chief Skills Officer, SkillsFuture Singapore
6
Singapore Labour
Market Outlook
As the COVID-19 outbreak in

Singapore began to stabilize,
total employment grew by more
than estimated in the first quarter
due to a higher-than-anticipated
increase in resident employment
of 23,700. However, in the second
quarter, phase two (heightened
alert) COVID-19 restrictions had
impacted the labour market,
causing total employment to
Skills training will be a top priority
contract by 15,700. for employers across all sectors
I
n view of economic uncertainties and COVID-19 The number of retrenchments had also fallen to 2,270. In the year ahead, skills training will be a top priority for
restrictions, which may slow the pace of labour Over half of the retrenchments in Q1 2021 were due to employers across all sectors, who may tap on external
market recovery, the government is taking a restructuring and re-organization. Retrenchments due support to assess skills gaps and map out training needs
cautiously optimistic view towards the labour market to recession or industry downturns formed a smaller for their employees. Essential skill sets that employers
situation. Although export-oriented sectors such as proportion compared to a quarter ago. are looking out for include adaptive, technology and
manufacturing are faring well, domestic sectors such technical skills.
as retail and F&B may continue to be impacted by As business activities picked up, the number of
restrictions. While unemployment rates eased further employees placed on short work-weeks or temporarily As businesses continue to transform and re-assess the
in June, they remained elevated compared with pre- laid off also halved from the fourth quarter of 2020 to core competencies that they require digitally, employers
pandemic levels. the first quarter of 2021. However, the level remains have to respond quickly. They have strategically
high compared to pre-pandemic quarters. restructured their workforce by re-assessing jobs and
As an optimistic sign for labour market recovery, the shifting work scopes. At the same time, the onus lies on
ratio of job vacancies to unemployed persons improved Fewer fresh graduates secured full-time jobs in 2020 employees to seize as many available opportunities to
from 0.75 in December 2020 to 0.96 in March 2021 compared to the year before, with only seven in 10 from upgrade their skills, and remain relevant and resilient in
– within pre-pandemic levels from 2018 to 2019. In four local universities securing permanent employment. an ever-changing industry landscape.
particular, jobs were widely available in manufacturing, Government programmes such as traineeships have
public administration and education, construction, helped ensure that most of the rest managed to secure
information and communications, and financial services. a form of work.
7
Salaries
BY FUNCTIONS
8
Accounting
W
ith intermittent lockdowns weighing
on Singapore’s economic growth,
accounting firms are planning
cautiously for the year ahead, given that the
accounting sector runs on a delayed cycle
compared to the economy itself.
Accounting firms are also seeing a shift in the

type of services in demand, due to the prolonged
impact of COVID-19. For instance, while some
companies are reducing discretionary spending in
transactions and certain consulting projects, and
others are carrying out transformation projects
during this period of low demand, compliance
services such as audit and tax have remained a
mainstay for most firms.
Bigger firms are also consistently adopting new

technology tools to drive business continuity
amidst remote work or WFH arrangements, but it
remains challenging for smaller firms to digitalize
and execute auditing procedures virtually. A lack of
clarity on the potential return-on-investment or data
for model-building are just some of the key factors
that discourage them from investing in technology.
9
Accounting
However, with the new Institute of Singapore At the mid-level, accountants will have to
TOP 10 In-demand Skills
Chartered Accountants (ISCA) Support Fund, adapt to key tasks being displaced and
smaller firms may soon get a leg up to support redesigned as a result of technology. On
their business transformation. With S$8 million the other hand, senior level employees may
set aside to accelerate individual accountants experience only incremental changes in
and small and medium-sized accounting firms’ their job functions, where they will continue
digital transformation and upskilling efforts, to deliver outcomes with increased
the package could also ease the sector’s efficiency due to technology – elevating the
Financial Reporting Liaison
manpower crunch and alleviate the business value-add they bring to their roles.
impact of disrupted project workflows.
To mitigate the challenges above, the
The pandemic has also accelerated the Singapore government has announced
pace of digital transformation; and the skill plans to launch blueprints for job
set required of the profession is constantly transformation in accountancy, and in-
evolving and expanding as well, with house finance and accounting functions Goods and Services Microsoft Office
Tax (GST) (Excel)
employees’ greater proficiency in a range of over the next two years. These blueprints
technology tools now deemed the standard. will provide job-level analysis of how
jobs and skills will be transformed by
Within the next three to five years, technology, and provide a frame of
technological enablers such as automation, reference for companies to invest in new
artificial intelligence (AI), machine learning technology tools and systems required to
(ML), advanced analytics, big data and reskill their staff. Time Management Financial
blockchain will increasingly become part Accounting
of the accounting world. Over half of 11 key Despite these changes to accounting roles,
finance roles are also likely to be significantly accountancy is expected to remain one of
changed by technology. For the next the most in-demand positions within the
generation of accounting professionals, finance sector in Singapore, with key roles
it is now crucial that they have not just including the likes of Senior Accountant,
the skill set specific to accounting and Senior Accounts Manager, Finance Director, Communication Regulatory
their industries, but also knowledge on Finance Manager and Treasury Executive. Compliance
the emerging technology tools that are By adapting and upskilling with in-demand
commonly utilized in their field, as well as skill sets such as Financial Reporting and
how it complements their work. Regulatory Compliance, accountancy
professionals can stay ahead of the
Machines may soon take over many knowledge curve and ensure that they stay
repetitive and labour-intensive tasks, relevant and prepare themselves to assume Business Finance Economics
diminishing certain junior accounting roles. next-level roles.
10
Accounting
Salary Range (per month)

Unit: SGD
JOB TITLES EXPERIENCE (YEARS) QUALIFICATION MIN MAX
ACCOUNTING
Accountant/ Assistant Accountant 1-3 Diploma/ Degree 2,600 4,800
Accounts Assistant 1-3 N'/'O' Levels/ Diploma 1,800 2,400
Accounts Payable Executive 1-4 Diploma/ Degree 2,300 4,500
Accounts Payable Officer/ Assistant 1-3 N'/'O' Levels/ Diploma 2,300 3,500
Accounts Receivable Executive 1-4 Diploma/ Degree 2,200 4,200
Accounts Receivable Officer 1-3 N'/'O' Levels/ Diploma 2,100 3,500
Senior Accountant 3-6 Degree 5,300 7,900
Senior Accounts Executive/ Accounts Executive 1-4 Diploma/ Degree 2,400 5,000
Senior Accounts Manager/ Accounts Manager 3-5 Degree 4,200 7,600
Senior Accounts Officer/ Accounts Officer 1-4 Diploma/ Degree 2,500 4,200
FINANCE
Chief Financial Officer >15 Degree/ Master 18,000 26,000
Finance Assistant 1-3 Diploma 2,000 3,400
Finance Controller 10-15 Degree 8,500 18,000
Finance Director >15 Degree 10,000 20,000
Finance Executive/ Senior Finance Executive 2-5 Degree 2,500 5,000
Finance Manager/ Assistant Finance Manager 5-8 Degree 5,000 10,000
Financial Analyst/ Senior Financial Analyst 3-7 Degree 4,300 6,800
Regional Finance Manager 5-8 Degree 6,300 12,500
Senior Manager/ Manager, Financial Planning & Analysis 7-12 Degree 7,400 12,000
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses) 11
Accounting

Unit: SGD
INTERNAL AUDIT
Audit Manager 5-8 Degree 7,800 12,000
Auditor 3-6 Degree 4,400 7,000
TAXATION
Tax Associate 4-8 Degree 4,500 6,000
Tax Manager 8-12 Degree 6,800 10,000
Tax Director >15 Degree 14,000 18,000
TREASURY
Senior Manager/ Manager Treasury 5-8 Degree 7,900 13,500
Treasury Analyst/ Senior Treasury Analyst 3-6 Degree 4,600 7,800
Treasury Executive/ Assistant 2-5 Diploma/ Degree 3,500 4,600
Treasury Coordinator 1-3 Diploma/ Degree 2,400 2,800
Customer
Service
T
he COVID-19 outbreak and lockdowns
have helped businesses in Singapore
realize how their digital business
capabilities are falling short of expectations,
especially when it comes to offering seamless
customer service and experience. As such,
more companies are zeroing in on improving
customer experiences like never before.
In a digital era driven by remote work and

play, addressing the gaps in digital customer
experience (CX) has become crucial and
an increasing priority for all businesses,
in particular those with a strong focus on
customer service.
The recent surge in online channels also means

that customer expectations are rising, with
the overall customer experience taking centre
stage. 81% of Singaporeans have said that they
are willing to spend more with a company
that offers a good customer experience – the
highest score in the Asia Pacific region.
13
Customer Service
In addition, around 83% of Singaporeans also Job seekers in this field should note that
claimed that they would consider purchasing businesses will be on the lookout for skilled
from competitors following a bad experience. customer service representatives who can
quickly grasp and meet the needs and
With a spike in customer activities via motivations of customers, albeit online.
digital channels, companies have also been
struggling to manage the uptick in support In Singapore and across the region,
enquiries – with more than half of them companies are also recognizing omnichannel
citing support enquiries as one of the top solutions as a means to better engage Customer Support Liaison
challenges faced in customer service. To customers and meet their changing demands.
gain a competitive edge, businesses must As businesses increasingly adopt unified,
figure out how to cater to this generation of collaborative platforms to enable employees
digital users, and start investing in capabilities to work seamlessly across functions and
that can enable them to respond to the geographies, it will be imperative for
increasingly demanding customers swiftly. customer services professionals to upskill
and adapt to continue delivering exceptional Interpersonal Microsoft Office Suite
customer service remotely.
Time Management Sales
Communication Follow-up
General Administration English Language
14
Customer
Service

Unit: SGD
Call Centre Team Manager 3-5 Degree 4,100 7,000
Concierge/ Helpdesk Officer 1-2 N'/'O' Levels/ Diploma 1,900 3,500
Customer Care Consultant 1-5 Diploma 1,950 3,600
Customer Care Consultant (Foreign Speaking) 1-5 Diploma 2,800 5,100
Customer Service Assistant/ Officer 1-3 N'/'O' Levels/ Diploma 1,900 3,150
Senior Customer Service Executive/ Customer Service Executive 1-3 N'/'O' Levels/ Diploma 2,200 4,000
Customer Service Manager 3-5 Degree 4,100 6,500
Customer Service Officer (Foreign Speaking) 1-3 Diploma 2,800 3,800
Guest Relation Officer 1-2 N'/'O' Levels/ Diploma 2,100 3,500
Telesales Executive 1-3 N'/'O' Levels/ Diploma 1,900 2,400
Telesales Officer 1-3 N'/'O' Levels/ Diploma 2,000 2,300
15
Human
Resources
O
ver the past year, the role of the
Human Resources (HR) professional
has undoubtedly taken on greater
importance amid the accelerated business
transformation among many organizations.
With the unpredictable lockdowns and
evolving COVID-19 situation in Singapore,
HR professionals have had to adapt and
respond quickly to adhere to fast-changing
workspace measures and restrictions
while ensuring employee wellbeing and
professional needs are looked after, even as
they work from home.
With a wide pool of research indicating that

most employees in Asia now prefer a hybrid
work model, with 2-3 days of working from
home every week, HR professionals also
need to start planning for the future of work
and unpack what that means for employee
productivity and wellbeing. This includes
rethinking workforce and employee planning,
performance management, and employee
engagement strategies.
16
Human Resources
With companies inevitably defaulting to – especially those that are administrative

fully or hybrid remote work arrangements in nature – are at risk of being impacted or
during this period, working from home has replaced by technology in the next three to
begun to blur the lines between people’s five years. Only three jobs will be minimally
work and family lives. Digital work intensity affected by technology and automation – the
is also on the rise during the COVID-19 head of talent management, HR business
outbreak, causing employees in Singapore, partner and manager of organization
who may experience little to no face-to- development. Human Market
face interactions with colleagues, to feel Resource Environment
more burnt out compared with their global Therefore, when HR professionals pivot
counterparts globally. away from administrative tasks amidst the
pandemic to focus on redesigning their roles
Employees in Singapore are also struggling and building their skill sets in areas such
with a lack of learning and development as Talent Recruitment, Talent Management
sessions (including training for virtual tools), and Business Process Outsourcing, they
Interpersonal Payroll
support for mental health well-being, team are empowered to not only better manage
engagement initiatives, as well as outdated employee wellbeing and concerns, but also
remote work policies and guidelines. reduce their risk of being adversely impacted
by technology advancements.
HR teams must proactively manage
employees’ concerns, and help them realize All in all, despite some of these findings, HR
both their professional and personal roles Generalists and HR Managers are expected Talent Talent
effectively to enable their company’s success to continue to be high in demand this year. Recruitment Management
in the COVID and post-COVID worlds. To do Demand of new and highly specialized roles,
so, HR will need to start redesigning their such as that of the HR data analyst, will
own roles and strengthening crucial skill sets, continue to be on the rise.
such as building an agile mindset and gaining
change management skills, to take the lead in The government is also urging businesses Communication Banking
facilitating organizational changes and meet and HR leaders to invest in improving HR
employees’ evolving expectations. productivity by adopting technology and
supporting skills development. To prepare for
A study commissioned by the Ministry of the digital transformation of the industry, HR
Manpower and the Institute for Human professionals will also need to take ownership
Resource Professionals (IHRP) has also found of their own skills development and adopt a Business Process
that some roles performed by HR managers growth mindset in embracing digitalization. Outsourcing (BPO) Business Finance
17
Human
Resources

Unit: SGD
COMPENSATION & BENEFITS

C&B Manager/ Assistant Manager 5-10 Degree 5,000 10,000
C&B Senior Executive/ Executive 1-4 Diploma/ Degree 2,700 4,200
Recognition Program Specialist 2-5 Diploma/ Degree 2,900 4,000
HUMAN RESOURCES
HR Assistant/ Officer 1-4 Diploma/ Degree 2,000 3,300
HR Associate 2-5 Diploma/ Degree 3,100 4,300
HR Business Partner 3-7 Degree 4,300 11,500
HR Director/ Assistant Director >10 Degree/ Master 8,000 15,000
HR Generalist/ Specialist 2-5 Diploma/ Degree 2,700 5,500
HR Manager/ Assistant Manager 3-7 Diploma/ Degree 4,100 8,500
HR Senior Executive/ Executive 1-4 Diploma/ Degree 2,600 6,000
Regional HR Director >10 Degree 10,000 18,000
Regional HR Senior Executive/ Executive 3-5 Diploma/ Degree 3,000 6,000
Regional HR Assistant Manager/ Manager 5-10 Degree 4,800 10,000
Senior Employee Relations Consultant 5-10 Degree 8,500 11,000
Human
Resources

Unit: SGD
TRAINING & DEVELOPMENT

Manager/ Assistant Manager, Learning & Development 4-7 Degree 4,800 7,800
Learning & Development Senior Executive/ Executive 3-5 Diploma/ Degree 3,000 5,500
Learning & Development Administrator 1-2 Diploma/ Degree 2,500 3,250
Training Coordinator 2-3 Diploma/ Degree 3,000 3,500
Training Manager/ Assistant Manager 3-7 Degree 3,800 6,600
Trainer 3-5 Degree 3,200 6,000
Talent Management Manager 5-7 Degree/ Master 5,000 7,000
TALENT ACQUISITION/RECRUITMENT
Recruiter/ Senior Recruiter 2-10 Diploma/Degree 3,500 8,800
Recruitment Executive 1-4 Diploma/Degree 2,800 4,000
Specialist (Recruitment & Engagement) 2-4 Diploma/Degree 3,500 4,800
Talent Acquisition Lead 3-5 Diploma/Degree 4,300 7,500
Manager, Talent Acquisition 3-5 Degree 4,500 8,000
19
Office
Support
T
he function of office support
professionals cannot be undermined
as they are responsible for keeping
an organization’s operations smooth on a
daily basis. From scheduling meetings and
organizing data bases, to implementing and
maintaining office administrative systems and
procedures, office support and administrative
staff undertake a wide variety of tasks;
their work serving as a foundational pillar in
ensuring operational continuity in the office.
As companies default to work from home or

hybrid work arrangements during this period,
the conventional role of the office support
staff has changed drastically.
The rapid transition from providing support in

a physical space to a virtual one means that
administrative staff are required to become
office technology experts.
20
Office Support
In workplaces which are fully operating processes, administrative professionals skilled

remotely, office managers and administrative in managing these tools will find themselves
staff may be expected to take on highly employable.
new scopes such as setting up online
communication channels, ensure smooth With a physically distanced team, it is
communications between employees, crucial that administrative staff learn how
training colleagues to use new software, and to work independently while honing their
even scheduling regular virtual meetings soft skills to communicate effectively to Human Resource Regulatory
to keep employees updated on the different internal stakeholders online. As the Management Compliance
organization’s latest updates. main points of contact for all employees,
and go-to problem solvers, office support
New opportunities will also be created staff with strong analytical thinking and
for tech-savvy support talent through communication skills will stand out and
automation. As firms invest in digitalization play critical roles in empowering successful
and AI tools to streamline their work collaboration across teams. Human Resource Analytical
Policy Thinking
Communication Time Management
Interpersonal SOPs/Best Practices
Coordination Contract Management
21
Office Support

Unit: SGD
Admin Executive (Foreign Speaking) 1-3 Diploma 2,200 4,500
Administrative Assistant/ Coordinator 1-5 N'/'O' Levels 1,700 4,300
Administrative Executive 1-3 Diploma 1,900 3,000
Business Coordinator 1-4 Diploma/ Degree 2,200 3,400
Data Entry 1-3 N'/'O' Levels 1,500 2,000
Driver 1-5 N'/'O' Levels 1,900 3,700
Executive Secretary/ PA 3-7 N'/'O' Levels/ Diploma 2,000 6,100
Facilities Coordinator/ Executive 1-5 Diploma/ Degree 2,800 4,500
Librarian 1-5 N'/'O' Levels 2,500 4,500
Mailroom Officer 1-5 N'/'O' Levels 1,400 2,500
Office Administrator/ Assistant 1-5 N'/'O' Levels/ Diploma 2,200 4,400
Office Manager 3-8 Diploma/ Degree 4,200 9,200
Receptionist 1-5 N'/'O' Levels 2,000 4,200
Secretary 1-5 N'/'O' Levels/ Diploma 2,600 5,600
Lease Administration Executive 1-3 N'/'O' Levels/ Diploma 2,400 3,200
Procurement,
Supply Chain
& Logistics
T
he COVID-19 outbreak has caused
an uneven impact on the logistics
sector. While companies providing
e-commerce and last-mile fulfilment services,
or serving critical sectors such as healthcare,
have experienced burgeoning demand,
industry players serving hard-hit sectors
such as aviation and aerospace have been
adversely affected.
On the whole, however, the logistics sector

continues to be a key pillar of Singapore’s
economy, and contributed $6.8 billion or
1.4% of Singapore’s GDP in 2019. The sector
employed over 86,000 workers across
5,300 organizations last year, and its
workforce is expected to continue to scale,
with Singapore’s largest logistics players
planning to create 1,500 new jobs over the
next five years.
23
Procurement, Supply Chain
& Logistics
By maintaining open trade lines even Retraining and reskilling are expected to be
as global supply chains were disrupted, top priorities for logistics companies over
Singapore has also enhanced its reputation as the next few years. As companies deploy
an international logistics hub. Moving forward, increased automation and make investments
the country’s logistics sector could be a in AI and ML, efforts must be made to enable
bright spot for the economy, as the sector is workers to leverage digital technologies, Supply Chain Time
and Logistics Management
expected to benefit from investment inflows and adapt to changing company strategies
that would create quality job opportunities. and ways of working such as virtual
collaboration.
This sector is also exceptionally unique
when it comes to driving inclusive Besides digital skill sets, job seekers who
career opportunities, as employers in the are experienced in Regulatory Compliance,
Procurement, Supply Chain & Logistics Procurement, Project Management and Project Budget
sector have been noted to look beyond Budget Management will have an edge Management Management
qualifications when hiring, and are more over their competition. Workers across
welcoming towards mid-career switchers. different industry segments, such as
Logistics Executives and Warehouse
In a bid to strengthen the sector’s growth Officers (Logistics/Warehouse), Operations
momentum, Enterprise Singapore (ESG) and Executives and Shipping Administrators
the Infocomm Media Development Authority (Operations/Shipping), Procurement Coordination Procurement
(IMDA) have also refreshed the Logistics Executives and Buyers (Procurement/
Industry Digital Plan (IDP) to provide a Purchasing), and Supply Chain Executives
clearer digital roadmap for businesses in the and Coordinators (Supply Chain), will be in
sector. Two digital roadmaps have laid out high demand in the coming year.
digital solutions for SMEs at different stages
of growth, and offer a corresponding training
Regulatory Strategic
pathway for workers and young or mid-career Compliance Thinking
professionals keen to join the sector. The
roadmap further identifies digital skills that
are becoming increasingly relevant as existing
jobs are redesigned, or new job functions
emerge as SMEs progressively transform.
Communication Leadership
24
Procurement,
Supply Chain & Logistics

Unit: SGD
LOGISTICS/ WAREHOUSE
Director/ Assistant Director, Logistics 10-16 Degree 11,000 18,000
Forklift Driver 1-5 N'/ 'O' Levels 1,350 2,300
Logistics Assistant/ Coordinator 1-3 Diploma 1,400 3,400
Manager/ Assistant Manager, Logistics 5-8 Degree 4,500 8,000
Packer 1-5 N'/ 'O' Levels 1,000 1,500
Senior Logistics Executive/ Executive 1-5 A' Levels/ Diploma/ Degree 2,000 5,500
Store Manager 2-5 Diploma 3,000 4,000
Store Specialist/ Associate 1-2 N'/ 'O' Levels 2,000 2,400
Storekeeper 1-3 N'/ 'O' Levels 1,600 2,400
Warehouse Assistant 1-2 N'/ 'O' Levels 1,400 2,300
Warehouse Manager 3-8 Diploma/ Degree 2,500 5,700
Warehouse Officer 2-3 Diploma 1,900 2,200
Warehouse Supervisor 3-5 Diploma/ Degree 2,350 4,500
OPERATIONS/ SHIPPING
Documentation Coordinator 2-5 N'/ 'O' Levels 2,200 3,800
Fleet Management Specialist 2-5 N'/'O' Levels/ Diploma 3,100 3,500
Operations Assistant/ Officer 1-3 N'/'O' Levels/ Diploma 2,600 3,600
Operations Manager 3-7 Degree 4,800 8,000
Senior Operations Executive/ Executive 3-5 Diploma 2,600 5,500
Shipping Administrator/ Coordinator 1-3 N'/'O' Levels/ Diploma 2,500 3,400
Procurement,
Supply Chain & Logistics

Unit: SGD
PROCUREMENT/ PURCHASING
Export Executive 1-4 Diploma 2,100 3,400
Junior/ Assistant Buyer 1-3 Diploma/ Degree 2,300 3,000
Senior Purchasing Executive/ Executive 3-5 Diploma/ Degree 2,600 5,100
Procurement Executive 2-5 Diploma/ Degree 2,800 4,200
Procurement Manager 6-8 Degree 4,500 6,000
Export Manager/ Assistant Manager 3-5 Diploma/ Degree 4,300 5,600
Senior Buyer/ Buyer 4-6 Diploma/ Degree 4,400 6,500
SUPPLY CHAIN
Customer Service Officer/ Representative 1-3 N'/'O' Levels/ Diploma 2,000 3,500
Order Entry Support/ Analyst 1-3 N'/'O' Levels/ Diploma 2,400 2,900
Planner 3-5 Diploma/ Degree 3,700 7,600
Quality Assurance Inspector 1-3 N'/'O' Levels/ Diploma 2,000 3,500
Senior Supply Chain Executive/ Executive 1-5 Diploma/ Degree 2,200 4,600
Specialist Manufacturing 2-5 Degree 3,500 4,500
Supply Chain Coordinator 1-3 Diploma 2,300 3,200
Supply Chain Manager/ Assistant Manager 5-10 Diploma/ Degree 5,000 8,500
Sales &
Marketing
S
outheast Asia has embarked on an
unprecedented and accelerated rate of
digital transformation. With brick-and-
mortar businesses disrupted by lockdowns,
e-commerce sales surged to US$62 billion in
2020, up from US$38 billion in 2019, and the
sector is now expected to grow to US$172
billion by 2025. All in all, the region’s Internet
economy is on track to exceed US$300 billion
by then.
In the years ahead, we can expect a surge in

international trade collaboration as businesses
expand across geographies to tap into new
market segments. However, businesses
seeking to grow their footprint in the region
will need to re-assess their technology
capabilities in order to effectively connect
with their customers online, overcome physical
boundaries across borders, and respond
quickly to market changes.
27
Sales & Marketing
As more companies accelerate their digital In a bid to build up Singapore’s digital

transformation to capitalize on rising capabilities, the government has also
e-commerce opportunities, digital marketing launched a slew of initiatives in partnership
has become imperative for businesses. with leading tech companies to train small
Consumers are connecting and shopping businesses and drive upskilling in in-demand
online now more than ever, and companies areas such as Digital Marketing and Social
will increasingly look to digital and social Media – providing ample opportunities for
media savvy marketing professionals, fresh graduates and mid-career professionals Marketing Digital Marketing
including Digital Marketing Managers and alike to advance their careers in the field.
Specialists, to capture digital opportunities
and enable their business growth. Given that the digital landscape is
constantly in flux, with disruptions caused
Communications Specialists and Corporate by the emergence of new trends, platforms
Communications Managers will also play and developments, new and seasoned Social Media Social Media
(Facebook)
critical roles in building and maintaining professionals alike will be expected to
brand relationships and communications continuously renew their knowledge and
with consumers in the COVID and post- refine their skillsets to stay at the top of
COVID era. their game.
Content Generation Creative Thinking
Search Engine Customer

Optimization (SEO) Support
Communication Sales
28
Sales &
Marketing

Unit: SGD
CREATIVE
CAD Designer 2-5 Diploma/Degree 3,500 4,800
Creative Director 6-9 Degree 9,000 12,000
Creative Executive 1-3 Diploma/Degree 2,600 3,000
Creative Manager 4-7 Degree 6,000 9,000
Graphics Designer 2-5 Diploma/Degree 2,450 6,000
Senior Design Consultant 4-6 Diploma/Degree 4,200 5,900
EVENTS
Events Executive 1-3 Diploma/Degree 2,100 2,600
Events Manager 3-6 Degree 3,000 4,150
MARKETING
Brand Executive 1-3 Diploma/ Degree 2,500 4,200
Brand Manager/ Assistant Manager 5-7 Degree 4,000 6,200
Campaign Manager 4-6 Degree 3,800 6,200
Digital Marketing Executive 1-5 Degree 2,600 4,700
Digital Marketing Manager 3-7 Degree 6,000 11,000
Digital Marketing Specialist 3-5 Degree 4,500 6,000
E-Commerce Executive 1-3 Degree 4,000 5,000
Market Data Analyst 3-6 Diploma/ Degree 3,300 5,700
Market Research Associate 2-5 Degree 2,500 4,600
Market Research Manager 5-9 Degree 6,000 8,300
Marketing Assistant/ Coordinator/ Officer 1-3 Diploma 2,100 3,000
Sales &
Marketing

Unit: SGD
MARKETING
Marketing Manager/ Assistant Manager 4-6 Diploma/ Degree 4,500 6,300
Regional Marketing Director >10 Degree/ Masters 13,000 18,000
Regional Marketing Executive 4-5 Degree 3,600 4,800
Regional Marketing Manager 6-10 Degree 8,300 10,000
SEM & SEO Strategist 3-5 Degree 3,500 5,000
Senior Marketing Executive/ Executive 1-7 Diploma/ Degree 2,300 6,700
Senior Marketing Manager 5-7 Diploma/ Degree 6,300 8,700
PROJECT MANAGEMENT
Project Administrator 1-2 Diploma/ Degree 2,000 2,500
Project Manager/ Assistant Manager 3-5 Degree 4,000 7,300
Project Specialist 2-4 Diploma/ Degree 2,800 5,000
PUBLIC RELATIONS & COMMUNICATIONS

Communications Specialist 3-5 Degree 3,500 4,600
Copywriter 3-5 Diploma/ Degree 3,500 4,300
Corporate Communications Manager/ Assistant Manager 3-5 Degree 5,000 6,000
Corporate Communications Senior Executive/ Executive 1-3 Diploma/ Degree 2,500 4,800
Director of Corporate Communications >10 Degree/ Masters 11,000 15,000
Manager/ Assistant Manager, Communications & Engagement 4-7 Degree 4,500 6,800
Public Relations Manager/ Assistant Manager 3-5 Degree 4,800 7,000
Public Relations Senior Executive/ Executive 2-3 Diploma/ Degree 3,000 4,200
Sales &
Marketing

Unit: SGD
RETAIL
Merchandiser 1-5 N'/'O' Levels/ Diploma 1,800 2,600
Retail Sales Associate/ Assistant 1-5 N'/'O' Levels 1,600 2,800
Sales Territory Manager 5-8 Diploma/ Degree 4,500 7,500
SALES & BUSINESS DEVELOPMENT

Account Manager 3-5 Diploma/ Degree 3,200 6,500
Corporate Sales Manger/ Assistant Manager 2-3 Diploma/ Degree 3,700 5,700
General Manager/ Head of Sales/ Business Development Head >12 Degree 14,000 19,500
Regional Sales/ Business Development Director 8-12 Degree 12,000 14,000
Regional Sales/ Business Development Manager 6-10 Degree 7,000 12,000
Sales Officer 1-3 N'/'O' Levels/ Diploma 2,100 3,500
Sales/ Business Development Director 8-12 Degree 8,000 13,300
Sales/ Business Development Executive 3-5 Diploma/ Degree 2,800 5,500
Sales/ Business Development Manager 6-10 Degree 6,000 10,000
Sales/ Business Development Manager (Foreign Speaking) 3-5 Degree 6,500 10,000
Senior Sales Coordinator/ Coordinator 1-3 Diploma/ Degree 2,100 3,500
Senior Sales Executive/ Executive 2-3 Diploma/ Degree 2,300 4,700
Salaries
BY INDUSTRIES
32
Banking
& Finance
S
ingapore’s banking landscape is set
to change significantly in 2022, when
the country’s new digital banks launch.
In a highly anticipated move, the Monetary
Authority of Singapore (MAS announced in
December 2020 that they will be awarding
digital banking licences to four industry
players, after COVID-19 caused delays in the
selection process.
The entrance of these new digital banking

players in the coming year may potentially
disrupt the banking landscape by posing
greater competition to the existing banks in
Singapore.
In the lead-up to the launch of these new

digital banks, these financial institutions are
actively hiring, with even more positions
expected to open up as they turn full-
functioning.
33
Banking & Finance
These newly created roles include leadership By deepening their skillsets in Financial
and managerial positions, as well as Statement Analysis, Financial Accounting
jobs across business units such as sales and Financial Reporting, job seekers will be
and marketing, business development, able to effectively capitalize on emerging
compliance and human resources. opportunities.
However, traditional retail banks are not While technology jobs are poised to
resting on their laurels either, as they continue leading hiring demand in the
Financial Financial Statement
are stepping up their digital capabilities. banking sector this year, there might be
Accounting Analysis
COVID-19 has brought about changes in a large mismatch between the demand
customer expectations, which have made it and supply of technology workers, which
imperative for banks to start exploring and may pose hiring challenges for employers.
extending their digital capabilities across At the same time, this hiring gap bodes
their financial services and products. well for Singaporean mid-career workers
with relevant but limited experience,
With banks offering a wider suite of digital who are looking to break into the field as Communication Analytical
services, physical branches will need to re- opportunities are ripe for the taking. Thinking
assess their services as well. Physical retail
banks will have to offer higher value services Besides tech-related skill sets, professionals
and provide customers with the personal who are able to converse in business-level
touch and experience that they desire. Mandarin Chinese are also viewed favourably
by companies.
Financial Reporting Accountancy
This year, several major industry players have
begun growing their workforce with staff With Chinese firms expanding their operations
who are specialized in digital, engineering and investing in Singapore, there is a stronger
and tech skills, while simultaneously demand for Mandarin skills as more jobs
deepening their investments in technology. require workers to regularly communicate with
Chinese clients and colleagues.
It is estimated that about 6,500 new Goods and Services Investment
financial sector jobs will be created in 2021, Furthermore, in response to the constantly Tax (GST)
half of which will be in technology and evolving COVID-19 situation, companies are
consumer banking. also keeping a lookout for talents with skill
sets encompassing process improvement
Some of the highly sought after roles management, strategic planning, problem
this year include positions for Internal solving and risk management to manage
Auditor, Head of Legal and Compliance, the variety of challenges that the pandemic Business Finance Time Management
Credit Analyst, and Investor Relations. has posed.
34
Banking
& Finance

Unit: SGD
COMPLIANCE
Head of Legal & Compliance 15-20 Degree/ Master 18,000 25,000
VP- Regulatory/ FCC/Sanctions- Compliance 10-15 Degree/ Master 10,000 15,000
Senior Officer / AVP Compliance 3-7 Diploma/ Degree 5,000 8,500
Analyst (AML- CFT/ KYC/CDD) 2-5 Diploma/ Degree 3,000 4,500
IPO Listing Policy - AVP/VP 6-10 Degree 7,000 10,000
Regulatory Policy 6-8 Degree 6,000 10,000
AVP/VP Surveillance - Securities Trading/ Derivative Trading 6-8 Degree 7,000 9,000
AVP, Regulatory Development & Policy 6-8 Degree 7,000 10,000
FINANCE
Chief Financial Officer >15 Degree/ Master 19,000 24,000
Associate Financial Analyst 2-3 Degree 4,000 5,600
Business Analyst 5-8 Degree 5,500 8,800
VP/SVP - Regulatory Reporting (MAS) 8-15 Degree 9,000 14,000
AVP ( Regulatory Reporting/Financial Control) 5-7 Degree 6,000 8,000
Internal Auditor >15 Degree 15,500 20,000
Financial Analyst 5-8 Degree 5,500 8,100
Banking
& Finance

Unit: SGD
INSURANCE
Claims Executive/ Senior Executive/ Assistant Manager 3-8 Degree 3,500 6,500
Underwriter 4-7 Degree 5,200 7,500
Account Management/ Business Development 3-7 Degree 3,500 7,000
Actuarial 2-6 Degree 3,500 6,500
Policy Administration 1-3 Diploma 2,200 2,800
Loss Adjustor 3-6 Degree 4,000 6,000
OPERATIONS
Bank Teller/ Service Executive 2-4 Diploma 2,200 3,500
Bank Clerk 1-3 Diploma/ Degree 2,000 3,000
Branch Manager 6-8 Degree 6,000 7,900
AVP/VP Loans Operation 5-10 Diploma/Degree 6,000 10,000
AVP/VP Settlement Operations 5-10 Degree 6,000 10,000
AVP/VP Trade Operations 6-12 Degree 6,500 12,000
RISK
Credit Analyst 2-4 Diploma/ Degree 3,500 5,500
Credit Control Assistant/ Officer 1-3 Diploma/ Degree 2,500 4,200
Risk Analyst (Market/Liquidity Risk) 4-7 Diploma/ Degree 5,500 9,000
Senior Manager/ Manager 4-7 Degree/ Master 6,500 10,500
Vice President 8-10 Degree/ Master 11,000 17,000
Risk Senior Executive/ Executive 2-4 Degree 2,700 4,000
Banking
& Finance

Unit: SGD
SALES
Bancassurance 1-5 Diploma/ Degree 2,100 4,500
Client Relationship Manager 2-8 Degree 3,000 7,400
Corporate Relationship Manager 5-9 Degree/ Master 6,000 10,000
Client Relationship Officer 2-4 Diploma/ Degree 1,850 3,400
Investor Relations 8-12 Degree 8,000 12,000
Portfolio Manager 8-10 Degree 8,500 15,000
Trader 8-10 Degree 10,000 18,000
Engineering
& Technical
I
n the first quarter of 2021, the
manufacturing sector registered a
10.7% year on year growth, which
demonstrates that the industry remains
a strong engine for Singapore’s growth.
Through the past year, the biomedical
manufacturing and electronics sub-sectors
have shown significant growth, and they
continue to expand and hire.
Additionally, firms in the electronics

sub-sector are focusing on higher-value
manufacturing activities by digitalizing and
transforming by tapping on technological
tools such as AI, robotics and automation,
to help them to increase their production
capacity to meet demand for electronics
components.
The marine and offshore sector, which

employs nearly 77,000 workers have seen
their output contract as a result of the
pandemic.
38
Engineering & Technical
As such, companies in the sector are able to gain greater recognition for their TOP 10 In-demand Skills
pivoting to new growth areas to capture skills and work experience which will help
opportunities. While they undergo them to progress and chart their careers,
digitalization and business transformation, which is independent of their educational
they are likely to hire for new job roles in background.
areas such as automation and data analytics.
Meanwhile, the construction sector is
Maintenance Troubleshooting
As Singapore moves towards high-value experiencing acute manpower shortage
Management
manufacturing, a strong base of local due to travel restrictions as precautionary
manufacturers with home-grown expertise measures against COVID-19, which has
and knowledge is necessary to help build created challenges for companies.
a resilient growth sector. There will also be
growing demand for workers who possess skill Despite adopting advanced technological
sets including Documentation, Maintenance tools, machines are unable to fully replace
Documentation Liaison
Management, and Quality Audit Management. skilled human labour, which remains essential
for specific roles such as electricians and air-
Although the manufacturing sector requires conditioning assistants.
higher skilled manpower, candidates keen
on joining the industry can tap on a range of At the same time, environmental
government initiatives, such as traineeships sustainability is another key focus which
and place-and-train programmes, to equip has been spotlighted by technology. The
Coordination Repair and
themselves and smoothen the transition as construction industry has benefited from Maintenance
they switch careers. digitalization and is increasingly adopting
advanced technologies to integrate work
Besides formal education, a new pathway processes for emerging areas such as design
has also been introduced to promote skills- for maintainability, design for manufacturing
based career progression in the engineering and assembly, and green building and
community. sustainability. With these new emerging
areas, project planning and design from start Communication Manufacturing
With the launch of the Chartered to finish is becoming more seamless.
Engineering Technologist and Technician
Certification Scheme in January 2021,
technologists and technicians are now
Regulatory Quality Audit

Compliance Management
39
Engineering
& Technical

Unit: SGD
ADMINISTRATION & SUPPORT

Executive, Customer Relations 1-3 Diploma 3,100 4,000
Technical Executive 4-6 Diploma/ Degree 3,500 5,600
Technical Officer 2-3 Diploma 2,900 3,200
Technical Sales Engineer 4-5 Diploma/ Degree 3,000 5,500
Technical Services Manager 4-6 Diploma 6,400 9,300
Technical Support Engineer 1-3 Diploma 3,600 5,000
CONSTRUCTION/PROJECT MANAGEMENT
BIM Manager 4-6 Diploma/Degree 6,500 8,000
BIM Modeller 3-5 Diploma/Degree 4,700 5,500
Cost Engineer/ Quantity Surveyor 3-5 Diploma/ Degree 3,500 5,500
Inspection/ Enforcement Officer 2-4 Diploma/ Degree 2,800 3,800
Facility Engineer 2-5 Diploma/ Degree 3,900 5,600
Project Coordinator 1-3 Diploma 2,100 3,900
Project Manager 5-9 Diploma/ Degree 6,500 10,600
Senior Architectural Engineer/ Engineer 3-8 Degree 3,500 6,400
Senior Civil Engineer/ Engineer 3-8 Degree 3,500 7,700
Senior Geotechnical Engineer/ Engineer 3-8 Degree 3,800 6,800
Senior Planning Engineer/ Engineer 2-8 Diploma/ Degree 3,800 7,000
Senior Project Engineer/ Engineer 4-7 Diploma/ Degree 5,500 7,000
Senior Tunnel Engineer/ Engineer 3-8 Degree 4,500 8,500
Service Engineer 1-5 Diploma/ Degree 2,000 6,600
40
Engineering
& Technical

Unit: SGD
HEALTHCARE & MEDICAL

Application Specialist/ Engineer 4-7 Diploma/Degree 3,500 5,000
Customer Support Engineer 1-4 Diploma/Degree 3,100 4,200
Field Service Engineer 5-8 Diploma/Degree 4,500 7,500
Product Specialist (Medical/ Scientific Equipment) 4-6 Degree/Master 3,500 6,000
Technical Sales Engineer 2-5 Diploma/Degree 3,200 4,500
MAINTENANCE
Machinist 1-3 N'/'O' Levels/ Diploma 1,800 3,000
Maintenance Engineer/ Assistant Engineer 2-4 N'/'O' Levels/ Diploma 3,000 6,200
Maintenance Technician 2-5 N'/'O' Levels/ Diploma 2,550 3,800
Pump Mechanic 1-5 N'/'O' Levels/ Diploma 2,100 4,600
MECHANICAL & ELECTRICAL

Drafter 2-4 Diploma/ Degree 3,300 4,500
Layout Engineer 1-3 Degree 3,300 4,200
Lead Design Engineer 3-5 Degree 4,200 6,300
Mechanical/ Electrical Design Engineer 3-5 Degree 3,700 6,000
Mechanical/ Electrical Engineer 2-3 Degree 3,700 6,000
Mechanical/ Electrical Quantity Surveyor 3-5 Diploma/ Degree 3,500 5,400
Mechanical/ Electrical Technician 1-2 Diploma 2,050 3,100
Senior/ Telecommunications Engineer 1-6 Diploma/ Degree 3,600 8,000
41
Engineering
& Technical

Unit: SGD
PROCESS
Chemical Process Technician 1-3 Diploma 1,500 3,500
Research & Development Engineer 3-5 Diploma/ Degree 4,000 6,000
Senior Process Engineer/ Engineer 5-8 Diploma/ Degree 4,500 6,500
PRODUCTION
Production Engineer 1-3 Diploma/ Degree 3,000 4,300
Production Technician 1-3 N'/'O' Levels 1,800 2,400
QUALITY ASSURANCE/ CONTROL

Quality Control Technician 1-4 Diploma 2,000 4,800
Senior Product Quality Engineer/ Engineer 4-6 Diploma/ Degree 5,400 7,000
Senior QA Engineer/ Engineer 2-4 Diploma/ Degree 3,000 5,400
Senior Supplier Quality Engineer/ Engineer 2-4 Diploma/ Degree 3,200 4,800
42
Engineering
& Technical

Unit: SGD
REAL ESTATE/ PROPERTY DEVELOPMENT

Architect 5-7 Degree 6,000 7,800
Deputy Manager, Commercial >8 Degree 7,000 13,000
Estate/ Condominium Manager 3-5 Diploma 3,500 5,000
Interior Design 1-3 Diploma / Degree 2,500 4,000
Property Manager 5-7 Diploma/ Degree 5,000 8,000
Property/ Mall Executive 1-3 Diploma 2,600 3,400
Senior Civil Design Engineer/ Engineer 3-7 Degree 4,000 6,500
WORKPLACE/ ENVIRONMENT SAFETY & HEALTH

Quality, Health, Safety, Environmental Manager 4-8 Diploma/ Degree 5,300 8,000
Security Engineer 1-4 Diploma 2,000 4,200
Senior Environment, Health & Safety Engineer/ Engineer 3-6 Diploma/ Degree 3,400 6,000
43
FMCG
& Retail
S
afe distancing restrictions and the
lack of international travellers from
COVID-19 have adversely affected
the local retail landscape. Businesses for
both major and smaller retail players were
badly hit due to the implementation of new
safety measures from social distancing
to controlled crowds in shopping malls.
Singaporeans were encouraged to stay
at home, which has significantly reduced
footfall to brick-and-mortar stores, even
after Singapore re-opened in phases post-
circuit breaker.
Conventional physical retail stores were

compelled to pivot their businesses by
digitalizing and extending their product
offerings online. The e-commerce boom
which was witnessed during the circuit
breaker indicated that establishing a virtual
presence will bode well for businesses in
the long run, as more local consumers turn
to the internet to make purchases.
44
FMCG & Retail
The shift in Singapore consumers’ behaviour However, as much as businesses are quickly
towards e-commerce has spurred the developing their presence on e-commerce
country’s digital economy to earn an platforms, physical stores are still important
additional US$500 million annually, while since shoppers will eventually return to
some businesses saw up to three times their malls post-pandemic. This means that while
normal growth. retailers ought to grow their digital presence
and pivot during lockdowns, they have to
The outlook of the retail industry remains recognize that it is crucial for them to have
uncertain as the occasional tightening of strategies on how to sell on omni-channels. Marketing Negotiation
restrictions are likely to impact physical store During this period, retailers could consider
sales and footfall. However, companies are how they may continue to offer interesting
likely to cope better during these periods as shopping experiences in their physical stores
compared to the period during the circuit to drive their targeted footfall.
breaker. SMEs’ digital transformation efforts
are expected to cushion the impact of With e-commerce moving towards Customer Support Sales
further tightening measures, as many have maturation, retailers would have to map out
already adopted digital solutions such as an omni-channel strategy, and reconsider
cashless payment, online storefronts, and multi-dimensional and immersive retail
automated administrative processes as experiences to continually attract consumers.
payroll, accounting and invoicing. Professionals skilled in competencies such
as Marketing, Sales Strategies and Creative
Creative Thinking Interpersonal
Although some retailers have suffered due Thinking will be increasingly sought after to
to the pandemic, the changing needs of help companies acquire and retain customers
consumers stemming from the need to work in the year ahead.
and study from home present retailers with
fresh opportunities to cater to them. As
Singapore’s labour market is forecasted to
strengthen in the second half of 2021, retail Communication Presentation
sales are expected to recover along with an
increase in domestic demand.
Business Sales Strategies

Development
45
FMCG &
Retail

Unit: SGD
Area Manager 4-6 Diploma 3,800 5,150
Boutique Assistant 1-5 N'/'O' Levels/ Diploma 1,450 2,500
Channel & Territory Executive 1-4 Diploma 2,650 3,000
Department Manager 2-5 N'/'O' Levels/ Diploma 2,980 3,500
Distribution Analyst 2-4 Degree 4,000 4,000
Merchandiser 1-4 N'/'O' Levels 2,200 2,700
Promoter 1-2 N'/'O' Levels 1,800 2,100
Retail Associate/ Senior Associate 1-7 N'/'O' Levels 1,600 2,500
Retail Executive 1-3 N'/'O' Levels/ Diploma 1,800 3,000
Sales & Marketing Manager 4-9 Diploma/ Degree 4,900 9,500
Shop Manager/ Supervisors 2-5 N'/'O' Levels/ Diploma 1,850 3,600
46
Healthcare &
Life Sciences
H
ealthcare expenditure in Singapore
has been growing every year, and
is set to continue rising given the
country’s ageing population and rise in chronic
diseases among the elderly. As such, the
demand for healthcare services is expected to
increase in the longer term.
The healthcare sector is now among the top

industries in Singapore offering job training
and opportunities to reskill. At present, the
public and private healthcare sectors employ a
workforce of more than 100,000 people. New
integrated healthcare facilities, such as general
hospitals, community hospitals and polyclinics,
will also progressively be developed.
At the end of 2020, there were nearly 5,500

job openings, with three in four for long-
term positions. Out of this figure, 40% of
these vacancies were for professional and
executive positions such as nurses, allied
health professionals, and finance and human
resources executives.
47
Healthcare & Life Sciences
Another 2,550 long-term job openings that the government has established for TOP 10 In-demand Skills
are support roles such as healthcare inexperienced healthcare entrants to enter
assistants, therapy assistants and patient the field. Job seekers may also look at filling
service associates. In 2021, Staff Nurses, roles that require in-demand skills such as
Senior Nurses, Patient Service Associates, Regulatory Compliance and Documentation.
Pharmacists and Radiographers are expected
to be highly sought after. Existing healthcare practitioners are also
presented with the chance to continually
Nursing Biopharmaceutical
To expand the country’s pool of healthcare retrain and redevelop their skills through
professionals, the government has been training grants to take on skills attachment or
working closely with educational institutions formal post-graduate education.
over the years. They have also increased the
intake of nursing courses by about 50 per Given a growing focus on moderating
cent from 1,500 in 2014 to 2,200 in 2019. healthcare spending and streamlining of
procedures, the job scope of healthcare Healthcare Patient Care
Fresh graduates and mid-career job seekers professionals may evolve and shift to
who are not trained in healthcare are also encompass a wider range of services. For
given ample opportunities to reskill. Career instance, nurses trained in diagnosing and
conversion programmes, as well as the managing common medical conditions might
redesigning of healthcare jobs to blend also be granted the autonomy to order tests
clinical support, administrative and operations and prescribe medicine, thus saving patients Creative Thinking Interpersonal
responsibilities are examples of pathways time and cost.
Communication Documentation
Microsoft Regulatory
Office (Word) Compliance
48
Healthcare
& Life Sciences

Unit: SGD
NURSING & SUPPORT ROLE

Nurse Educator 5-10 Degree /Advance Diploma 5,000 7,300
Nurse Clinician/ Nurse Manager 8-13 Degree /Advance Diploma 5,000 7,300
Senior Staff Nurse/ Staff Nurse 1-7 Diploma /Degree 2,200 5,300
Senior/ Enrolled Nurse 1-7 Nitec 1,800 3,500
Phelebotomist 1-5 N'/ 'O' /'A' Levels/Diploma 1,700 3,000
Operating Theatre Technician 1-3 N'/ 'O' Levels/ Nitec 1,700 2,200
Therapy Assistant 1-5 N'/ 'O' Levels/ Nitec 1,700 2,500
Healthcare Assistant 1-5 N'/ 'O' Levels/Nitec 1,700 2,500
ADMIN & ANCILLARY

Dental Surgery Assistant 1-4 N'/ 'O' /'A' Levels/Diploma 1,500 2,500
Patient Service Associate/ Clinic Assistant 1-4 N'/ 'O' /'A' Levels/Diploma 1,500 2,700
Care Coordinator Associate 1-5 N'/ 'O' /'A' Levels/Diploma 1,800 3,000
Executive Assistant 1-5 Diploma 1,800 3,000
Operations Executive 1-4 Degree 2,400 3,500
Operations Manager 6-10 Degree 4,000 6,300
Healthcare
& Life Sciences

Unit: SGD
ALLIED HEALTH PROFESSIONAL

Medical Social Worker/ Social Worker 2-5 Degree 3,450 5,300
Senior/ Medical Technologist 1-6 Diploma /Degree 2,100 6,000
Occupational Therapist 3-5 Degree 4,000 6,500
Pharmacist 2-4 Degree 3,000 4,500
Pharmacy Technician 1-4 Diploma 2,250 3,050
Physiotherapist 1-5 Degree 3,650 5,000
Radiographer 2-7 Degree 4,500 6,000
Speech Therapist 2-5 Degree 3,500 5,500
Podiatrist 2-7 Degree 3,500 7,000
Research Fellow 1-5 Degree 3,000 4,500
Dietitian 1-3 Degree 3,000 4,500
LIFE SCIENCES
Laboratory Manager 6-10 Diploma/ Degree 5,000 7,800
Laboratory Technician 1-3 N'/ 'O' Levels/ Diploma 2,500 2,800
Medical Sales Representative 1-5 Diploma/ Degree 2,200 4,200
Sales Manager (Pharmaceutical/ Medical Devices) 6-10 Diploma/ Degree 4,300 8,000
Pharmacovigilence Associate 1-3 Degree 3,800 6,500
IT
A
s more technology companies
look to enter or expand within the
local market, tech talent is in high
demand. Singapore’s aspirations of being a
regional technology hub are at risk of being
threatened by manpower crunch for this
sector. As such, there is an urgency to reskill
and transform the workforce to meet this
growing demand.
Through government driven initiatives,

thousands of locals are given the opportunity
to be re-trained with tech skills. The intake
for IT courses at Singapore colleges has risen
17% over the past three years to about 7,600
for the 2020 academic year.
Meanwhile, for skilled and experienced

candidates keen to break into the tech space,
opportunities to land jobs are plentiful. In the
short term, however, Singapore’s workforce
reportedly lacks the capacity to quickly
match the tech skills and experience the
industry needs.
51
IT
Over the next three years, the Information With firms attempting to address a
Communications Sector (ICT) is expected to variety of immediate challenges caused
need another 60,000 professionals across by the pandemic, such as the need to
a variety of roles. As of Nov 2020, more accelerate innovations in healthcare and
than 12,000 jobs – majority of them being communications, or adapt to shifting
professionals, managers, executives and consumer behaviours as more people
technicians (PMET) roles – were available in increasingly work, play and shop online,
the sector. A third of these roles are “tech- exciting career opportunities abound
lite” and suitable for applicants without ICT in the tech industry. In the coming year, Software General
|Development Programming
background or experience, such as customer Software Engineer, Cyber Security Manager,
success manager, digital marketing specialist Data Analyst and Data Scientist roles are
and pre-sales consultant roles. anticipated to be among the most sought-
after positions, with General Programming,
There is also strong demand for manpower Computer Science and Software
in functions such as digital marketing, Development skill sets in particularly high
software engineering and cyber security, demand. Computer Science Creative Thinking
as well as for leaders to drive digital
transformation across businesses.
Web Services C++
Communication Java
Problem Solving Unix/Linux
52
IT

Unit: SGD
BUSINESS DEVELOPMENT
Product Executive/Senior Product Executive 1-5 Diploma/ Degree 2,700 5,200
Product Manager 5-8 Diploma/ Degree 5,500 8,000
Sales Engineer 1-5 Diploma/ Degree 3,000 6,000
IT Account Manager 6-10 Diploma/ Degree 5,500 8,000
IT Pre-Sales Consultant 5-10 Diploma/ Degree 4,900 9,600
CYBERSECURITY
SOC Analyst/Senior SOC Analyst 1-3 Degree/ Masters 3,000 4,500
Cyber Security Engineer/Consultant 1-5 Degree 4,500 8,000
NOC Specialist 2-4 Degree 3,500 4,500
IT Audit Manager 5-10 Degree 6,000 10,000
Cyber Security Manager 5-8 Degree 7,000 12,300
IT Security & Compliance Manager 5-8 Degree 7,000 12,000
DATA ANALYSIS
Data Analyst 2-6 Degree 4,500 6,500
Big Data Analyst 3-7 Degree 6,000 8,000
Big Data Engineer 3-7 Degree 7,000 9,000
Data Scientist/ Senior Data Scientist 3-8 Degree 7,000 12,000
AI Developer 1-6 Degree 5,000 10,000
IT

Unit: SGD
MANAGEMENT
Chief Technology Officer >15 Degree/ Masters 12,000 20,000
Chief Info-Security Officer >15 Degree/ Masters 15,000 25,000
IT Senior Manager 6-11 Degree 10,000 13,000
IT Director >12 Degree 11,000 15,000
IT Manager/ Assistant Manager 3-6 Degree 5,000 8,750
PROJECT MANAGEMENT
Project Administrator 2-4 Diploma/ Degree 3,000 4,500
Project Executive/ Senior Project Executive 1-4 Diploma/ Degree 3,000 4,800
Senior Business Analyst 3-10 Degree 5,500 9,000
Project Manager/ Senior Project Manager 5-15 Degree 6,000 12,000
Service Delivery Manager 1-3 Degree 5,000 7,500
54
IT

Unit: SGD
SOFTWARE ENGINEERING
Software Engineer/ Senior Software Engineer 3-6 Degree 6,000 9,000
Software Technical Lead 5-8 Degree 7,000 10,000
Mobile Application Developer 1-3 Degree 3,500 6,000
Senior Mobile Application Developer 3-6 Degree 6,000 8,000
Java/ J2EE Software Engineer 3-5 Degree 6,000 8,000
Senior Java/ J2EE Software Engineer 5-10 Degree 8,000 10,000
Solution Architect 6-10 Degree 9,000 13,000
Application Support Analyst 2-6 Degree 5,000 6,500
System Analyst/ Senior System Analyst 3-8 Degree 4,500 6,500
UI/ UX Designer 3-5 Degree 4,500 6,700
UI/ UX Lead Designer 6-10 Degree 7,000 12,000
QA Engineer/ Senior QA Engineer 5-10 Degree 5,000 8,000
Web Designer 1-5 Diploma/ Degree 3,000 6,000
Graphics Designer 2-5 Diploma/ Degree 3,000 6,000
Senior Design Consultant 4-6 Diploma/ Degree 4,200 5,900
IT

Unit: SGD
SUPPORT
Helpdesk Support Engineer 1-2 Diploma/ Degree 3,000 4,500
Service Desk Engineer 1-3 Diploma/ Degree 3,000 6,000
IT Support Engineer/ Executive 1-5 Diploma/ Degree 3,000 4,500
Desktop Support Engineer 1-5 Diploma/ Degree 3,000 4,500
SYSTEMS & NETWORK

System Administrator 1-3 Degree 3,500 5,000
System Engineer/ Senior System Engineer 3-8 Degree 4,000 8,000
Cloud Engineer 3-6 Degree 5,000 7,100
Network Engineer 3-5 Degree 3,800 6,000
Senior Network Engineer 5-7 Degree 6,000 8,500
Network Security Engineer 3-7 Degree 4,000 9,200
Linux Systems Administrator 4-6 Degree 4,500 5,500
System & Network Lead 5-8 Degree 7,000 8,500
Infrastructure Manager 6-8 Degree 6,500 8,800
Infrastructure Solution Architect 6-10 Degree 8,000 10,000
Japan Desk
T
he flow of Foreign Direct
Investments (FDI) into Singapore
has been disrupted by the
pandemic. According to data from the
Japan External Trade Organization
(JETRO), Japan’s investments in Singapore
fell from more than US$14 billion in 2019 to
under US$9 billion in 2020.
Over the last decade, Japanese companies

have slowly shifted their business models
from export-oriented domestic production,
towards foreign direct investment or FDI-
driven overseas production.
FDI outflows to Asia had increased steadily

over the years, with Japanese companies
seeking to tap into Asia’s dynamic
economies, which have been driving
global growth. However, Japan’s overseas
investment expansion is now being
challenged by the COVID-19-led economic
downturn.
57
Japan Desk
While the global outlook for FDI may remain weak

in 2021, except for the technology and healthcare
sectors, there are positive signs that Japan and
Singapore will continue to remains strong relations
and even expand their relationship in the post-
pandemic world.
At the 14th Japan-Singapore Symposium, the leaders

from both countries reiterated their commitment to
continue cooperating closely as they chart their paths
toward post-Covid recovery. The countries have also
recognized significant potential for cooperation in
new areas including digitalization, smart cities and the
green economy.
Earlier in 2021, Japan and Singapore both joined

the world’s largest trade agreement - the Regional
Comprehensive Economic Partnership (RCEP), which
will take effect in 2022. This signals their strong
commitment to strengthening trade and economic
linkages with each other and other partners
Even in the wake of COVID-19, both governments

continue to work closely together by pushing for
decarbonization investments in Asia. Similarly,
Japanese and Singaporean corporations continued
their business expansions and kept the Japan-
Singapore alliances warm.
Although it will take time before full economic

recovery and for normalcy to return, strong
government relations and support for Singapore-
Japan partnerships indicate that businesses will
continue to operate as usual, and that there is likely
to be a continued demand for Japanese-speaking
professionals, as well as professionals who are familiar
with the Japanese market and culture, to facilitate
cross-border business.
58
Japan
Desk

Unit: SGD
ACCOUNTING ASSISTANT MANAGER/ MANAGER

Accounts Executive/ Senior Accounts Executive 3-5 Diploma/ Degree 2,600 5,000
Accounts Assistant (AP) 1-3 Diploma/ Degree 2,700 3,400
Accounts Assistant (AR) 1-4 Diploma/ Degree 2,700 3,400
Accountant 5-8 Degree 5,500 8,000
Accounts/ Finance Manager 6-8 Degree 8,000 12,000
Financial Controller 8-15 Degree 10,000 15,000
BANKING & FINANCE

Analyst 1-4 Degree 3,200 4,400
Accounting Assistant Manager/ Manager 4-7 Degree 4,500 8,000
Compliance Manager 7-10 Degree 7,000 9,000
Credit Control 1-5 Diploma/ Degree 4,000 6,000
Relationship Manager 2-5 Diploma/ Degree 4,500 6,900
Researcher 1-4 Diploma/ Degree 4,500 6,500
AVP / VP 7-15 Degree 6,300 11,000
59
Japan
Desk

Unit: SGD
ENGINEERING
Field Service Engineer 2-5 Diploma/ Degree 3,500 6,500
BIM Coordinator 2-6 Diploma/Degree 3,100 6,500
QA QC Engineer 3-6 Diploma/ Degree 4,000 5,500
Sales Engineer 1-4 Diploma/ Degree 4,000 6,500
Technical Sales Engineer 2-6 Diploma/ Degree 3,500 7,000
Project Engineer 3-5 Diploma/ Degree 4,500 6,000
Project Manager 6-10 Degree 6,500 15,000
GENERAL AFFAIRS & BUSINESS SUPPORT

Admin Assistant 1-3 N'/ 'O' Levels/ Diploma 1,750 2,400
Admin Executive 1-3 Diploma/ Degree 3,000 4,000
Admin Manager 2-5 Diploma/ Degree 4,500 6,500
Customer Service Executive 1-5 Diploma/ Degree 3,300 4,500
Customer Service Manager 5-10 Diploma/ Degree 5,000 7,500
Corporate Planning Executive 2-4 Diploma/ Degree 4,000 6,000
Corporate Planning Manager 5-10 Degree 6,500 9,000
Legal Executive 2-5 Degree 4,000 6,000
Sales Coordinator 1-5 Diploma/ Degree 3,000 4,500
Secretary 3-5 Diploma/ Degree 3,800 5,500
Translator/ Interpreter 2-6 Diploma/ Degree 3,500 6,000
Japan
Desk

Unit: SGD
HUMAN RESOURCES
HR Executive 1-5 Diploma/ Degree 3,500 4,500
Senior HR Executive 5-7 Diploma/ Degree 4,500 5,500
HR Manager 8-10 Degree 6,300 10,000
Regional HR Manager 8-15 Degree 7,000 12,000
HR Assistant 1-3 Diploma 2,400 2,900
IT
Pre-Sales Executive 2-6 Diploma/ Degree 3,400 6,500
Account Manger 3-5 Diploma/ Degree 4,000 6,000
Project Manager 5-8 Degree 7,000 12,000
SALES & MARKETING

PR & Marketing Senior Executive/ Executive 2-6 Diploma/ Degree 3,300 4,000
PR & Marketing Assistant Manager/ Manager 5-7 Degree 4,500 6,500
Regional/ Sales Executive 3-5 Diploma/ Degree 4,000 5,500
Regional/ Sales Manager 5-8 Degree 4,500 10,000
REFERENCES
62
References
Executive Overview (Page 4 – 5)

https://www.cnbc.com/2021/05/25/singapore-updates-q1-gdp-full-year-2021-economic-forecasts.html
https://www.straitstimes.com/business/economy/singapore-raises-2021-growth-forecast-to-6-7-recovery-largely-on-track-despite
https://www.theedgesingapore.com/capital/singapore-economy/analysts-keep-2021-gdp-estimates-unchanged-even-after-increase-official
https://www.channelnewsasia.com/news/singapore/singapore-maintains-2021-gdp-forecast-at-4-6-per-cent-covid-19-14879984
https://www.straitstimes.com/tech/tech-news/3-pronged-strategy-to-grow-digital-economy-for-a-post-pandemic-future-s-iswaran
https://www.businesstimes.com.sg/asean-business/singapore-needs-12m-more-digital-workers-by-2025-to-remain-competitive-report
Singapore Labour Market Outlook (Page 7)

https://www.channelnewsasia.com/business/employment-grows-more-than-expected-in-q1-covid-19-mom-1963571
https://www.channelnewsasia.com/news/business/employment-grows-more-than-expected-in-q1-covid-19-mom-15031620
https://www.straitstimes.com/singapore/jobs/spores-total-employment-in-q2-falls-amid-covid-19-curbs
https://www.straitstimes.com/singapore/new-graduates-from-4-local-universities-earned-higher-starting-salaries-but-more-working
https://www.businesstimes.com.sg/government-economy/1-in-2-employers-need-external-help-to-close-their-skills-gaps
Accounting (Page 9-10)

https://sbr.com.sg/professional-serviceslegal/in-focus/auditing-holds-accounting-firms-intact-consulting-demand-weakens
https://www.businesstimes.com.sg/banking-finance/share-of-accounting-tasks-done-by-machines-to-surge-by-80-study
https://www.businesstimes.com.sg/sme/accounting-firms-professionals-to-get-s8m-lifeline-to-cope-with-covid-19-impact
https://www.intheblack.com/articles/2021/06/01/next-gen-accountants-right-mix-skills
https://www.businesstimes.com.sg/banking-finance/share-of-accounting-tasks-done-by-machines-to-surge-by-80-study
https://www.intheblack.com/articles/2021/06/01/next-gen-accountants-right-mix-skills
https://www.straitstimes.com/singapore/jobs/more-help-for-companies-to-redesign-jobs-and-transform-josephine-teo
https://www.cnbc.com/2021/01/19/job-opportunities-fast-growing-industries-in-southeast-asia-linkedin.html
Customer Service (Page 13-14)

https://www.brandinginasia.com/the-value-of-great-customer-experience-and-a-changing-digital-future/
https://www.cdotrends.com/story/15314/more-sg-companies-see-cx-priority?refresh=auto
https://www.brandinginasia.com/in-singapore-customer-experience-is-increasingly-important/
https://executivesecretary.com/hiring-trends-for-2021/
https://www.cdotrends.com/story/15314/more-sg-companies-see-cx-priority?refresh=auto
https://www.businesstimes.com.sg/asean-business/building-the-right-digital-foundation-for-a-post-covid-world
HR (Page 16-17)
https://www.humanresourcesonline.net/most-asia-employees-now-prefer-hybrid-working-with-2-3-days-of-working-from-home-every-week
https://www.gartner.com/smarterwithgartner/9-future-of-work-trends-post-covid-19/
https://www.straitstimes.com/tech/tech-news/rising-digital-workloads-contributing-to-worker-burnout-0
https://www.hcamag.com/asia/specialisation/employee-engagement/five-hr-concerns-for-singapores-remote-workers/243875
https://www.hcamag.com/asia/specialisation/change-management/top-challenges-for-the-post-pandemic-world/256543
https://www.straitstimes.com/singapore/jobs/some-hr-jobs-at-risk-of-being-replaced-by-robots-in-next-5-years-study
63
References
Office Support (Page 20-21)

https://www.fairjungle.com/blog/how-office-managers-should-deal-with-covid-19
https://executivesecretary.com/hiring-trends-for-2021/
Procurement, Supply Chain & Logistics (Page 23-24)

https://www.channelnewsasia.com/news/singapore/2-100-opportunities-available-logistics-sector-sgunited-jobs-13381668
https://www.straitstimes.com/singapore/jobs/singapore-strengthens-edge-in-logistics-amid-pandemic
https://www.imda.gov.sg/news-and-events/Media-Room/Media-Releases/2020/Logistics-Sector-Gets-Added-Boost-to-Support-Digital-Trans
formation-Efforts-in-The-Changing-Business-Environment
https://www.ey.com/en_sg/supply-chain/how-covid-19-impacted-supply-chains-and-what-comes-next
Sales & Marketing (Page 27-28)

https://www.businesstimes.com.sg/garage/south-east-asias-internet-economy-on-track-to-pass-us300b-by-2025-report
https://www.businesstimes.com.sg/asean-business/building-the-right-digital-foundation-for-a-post-covid-world
https://www.straitstimes.com/tech/tech-news/facebook-singapore-to-offer-free-digital-marketing-training-for-students
Banking & Finance (Page 33-34)

https://www.channelnewsasia.com/news/commentary/singapore-mas-digital-banking-licences-grab-singtel-sea-ant-13728026
https://www.businesstimes.com.sg/banking-finance/singapore-banks-well-placed-to-manage-rising-competition-from-digital-banks-fitch
https://www.straitstimes.com/business/digital-banks-in-singapore-expected-to-hire-sizeable-number-of-people-mas
https://www.straitstimes.com/business/banking/more-than-140-tech-jobs-on-offer-for-women-at-dbs-virtual-career-fair
https://www.straitstimes.com/business/banking/uob-pilots-use-of-singpass-digital-signature-to-authorise-transactions-application
https://www.businesstimes.com.sg/opinion/branching-off-from-traditional-retail-banking
https://www.straitstimes.com/business/banking/more-than-140-tech-jobs-on-offer-for-women-at-dbs-virtual-career-fair
https://www.todayonline.com/singapore/6500-new-financial-sector-jobs-2021-amid-shortage-sporeans-fill-rising-number-tech-roles
https://www.efinancialcareers.com/news/2021/03/banks-singapore-struggle-hire-mandarin-speakers
Engineering & Technical (Page 38-39)

https://www.singstat.gov.sg/-/media/files/news/gdp1q2021.pdf#:~:text=The%20manufacturing%20sector%20expanded%20by,recorded%20
in%20the%20previous%20quarter
https://www.straitstimes.com/singapore/jobs/big-jump-in-jobs-available-in-manufacturing-sector
https://www.straitstimes.com/singapore/jobs/1900-jobs-on-offer-in-growing-electronics-manufacturing-industry-since-april-nearly
https://www.businesstimes.com.sg/government-economy/marine-offshore-sector-to-pilot-tightened-process-of-bringing-in-workers-amid
https://www.straitstimes.com/singapore/environment/new-18m-lab-set-up-to-spur-digital-manufacturing
https://www.straitstimes.com/singapore/parenting-education/new-skills-based-certification-scheme-to-help-budding-engineers-build
https://www.straitstimes.com/singapore/skilled-workers-hard-to-replace-despite-technology-advances-in-construction-sector
https://www.todayonline.com/singapore/where-jobs-are-going-green-and-high-tech-construction-sector-draws-youth-who-make-plans
64
References
FMCG & Retail (Page 44-45)

https://www.businesstimes.com.sg/hub-projects/property-2021-april-issue/the-retail-scene-in-post-pandemic-singapore
https://www.channelnewsasia.com/news/commentary/e-commerce-boom-covid-19-online-shopping-sales-retail-13025254
https://www.businesstimes.com.sg/sme/fb-retail-micro-small-enterprises-coping-better-during-heightened-alert-versus-circuit-breaker
https://www.straitstimes.com/singapore/consumer/some-retailers-expanding-even-as-others-exit-singapore
https://www.channelnewsasia.com/news/business/retail-sales-surge-54-percent-circuit-breaker-april-2021-14946708
https://www.businesstimes.com.sg/hub-projects/property-2021-april-issue/the-retail-scene-in-post-pandemic-singapore
Healthcare & Life Sciences (Page 47-48)

https://www.businesstimes.com.sg/government-economy/singapore-budget-2021/singapores-healthcare-spending-is-likely-to-continue-rising
https://www.straitstimes.com/singapore/health/proportion-of-older-adults-with-multiple-chronic-diseases-surges
https://www.straitstimes.com/singapore/jobs/close-to-5500-jobs-available-in-spores-healthcare-sector-3-in-4-are-long-term
https://www.straitstimes.com/singapore/health/emphasis-should-shift-from-hospital-to-community-care-in-taming-healthcare-spending
IT (Page 51-52)
https://www.straitstimes.com/business/economy/singapore-faces-talent-crunch-as-tech-giants-scale-up
https://www.straitstimes.com/singapore/jobs/more-than-12000-jobs-available-in-spores-ict-sector-over-95-per-cent-of-them-for
https://www.straitstimes.com/tech/building-strong-sporean-core-in-deep-tech-to-power-future-growth
Japan Desk (Page 57-58)

https://www.weforum.org/agenda/2020/06/coronavirus-covid19-economics-fdi-investment-united-nations
https://www.amro-asia.org/will-japans-outward-direct-investment-continue-to-expand-in-the-post-pandemic-era/
https://unctad.org/news/global-foreign-direct-investment-fell-42-2020-outlook-remains-weak
https://www.straitstimes.com/singapore/japan-and-singapore-can-deepen-ties-despite-covid-19-geopolitical-strains-panellists
https://www.straitstimes.com/business/economy/singapore-first-among-rcep-participating-countries-to-officially-ratify-worlds
https://asia.nikkei.com/Spotlight/Environment/Climate-Change/Japan-and-Singapore-to-push-decarbonization-investments-in-Asia
https://www.businesstimes.com.sg/companies-markets/japanese-investments-into-s-e-asia-pave-way-for-japan-singapore-legal-alliances
65
PERSOLKELLY SINGAPORE PTE LTD
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Singapore 018960
Tel: (65) 6709 3388
Email: info_sg@persolkelly.com
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Meanwhile, private-sector analysts have factored in an uneven recovery

To prepare for its next phase of growth and

Our 2021/2022 Singapore Salary Guide

We were navigating uncharted

importance of remaining competitive and

I hope that this salary and skills guide, jointly developed

1 Singapore’s Smart Nation strategy aims to advance

2 Manufacturing sectors have been leveraging digital

As the COVID-19 outbreak in

Accounting firms are also seeing a shift in the

Bigger firms are also consistently adopting new

Salary Range (per month)

JOB TITLES EXPERIENCE (YEARS) QUALIFICATION MIN MAX

Accounts Assistant 1-3 N'/'O' Levels/ Diploma 1,800 2,400

Accounts Payable Executive 1-4 Diploma/ Degree 2,300 4,500

Accounts Receivable Executive 1-4 Diploma/ Degree 2,200 4,200

Accounts Receivable Officer 1-3 N'/'O' Levels/ Diploma 2,100 3,500

Senior Accountant 3-6 Degree 5,300 7,900

Senior Accounts Manager/ Accounts Manager 3-5 Degree 4,200 7,600

Finance Assistant 1-3 Diploma 2,000 3,400

Finance Controller 10-15 Degree 8,500 18,000

Finance Director >15 Degree 10,000 20,000

Finance Executive/ Senior Finance Executive 2-5 Degree 2,500 5,000

Finance Manager/ Assistant Finance Manager 5-8 Degree 5,000 10,000

Financial Analyst/ Senior Financial Analyst 3-7 Degree 4,300 6,800

Regional Finance Manager 5-8 Degree 6,300 12,500

Salary Range (per month)

JOB TITLES EXPERIENCE (YEARS) QUALIFICATION MIN MAX

Auditor 3-6 Degree 4,400 7,000

Tax Manager 8-12 Degree 6,800 10,000

Tax Director >15 Degree 14,000 18,000

Treasury Analyst/ Senior Treasury Analyst 3-6 Degree 4,600 7,800

Treasury Executive/ Assistant 2-5 Diploma/ Degree 3,500 4,600

Treasury Coordinator 1-3 Diploma/ Degree 2,400 2,800

In a digital era driven by remote work and

The recent surge in online channels also means

Time Management Sales

General Administration English Language

Salary Range (per month)

JOB TITLES EXPERIENCE (YEARS) QUALIFICATION MIN MAX

Call Centre Team Manager 3-5 Degree 4,100 7,000

Concierge/ Helpdesk Officer 1-2 N'/'O' Levels/ Diploma 1,900 3,500

Customer Care Consultant 1-5 Diploma 1,950 3,600

Customer Care Consultant (Foreign Speaking) 1-5 Diploma 2,800 5,100

Customer Service Manager 3-5 Degree 4,100 6,500

Customer Service Officer (Foreign Speaking) 1-3 Diploma 2,800 3,800

Guest Relation Officer 1-2 N'/'O' Levels/ Diploma 2,100 3,500

Telesales Executive 1-3 N'/'O' Levels/ Diploma 1,900 2,400

Telesales Officer 1-3 N'/'O' Levels/ Diploma 2,000 2,300

With a wide pool of research indicating that

With companies inevitably defaulting to – especially those that are administrative

Salary Range (per month)

JOB TITLES EXPERIENCE (YEARS) QUALIFICATION MIN MAX

COMPENSATION & BENEFITS

C&B Senior Executive/ Executive 1-4 Diploma/ Degree 2,700 4,200

Recognition Program Specialist 2-5 Diploma/ Degree 2,900 4,000