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TRANSCRIPT (ĐỖ MINH ANH)

 Subjective reason
No career interest and career vision
- Viktor Frankl’s famous maxim said, “Those who have a ‘why’ to live, can bear
with almost any ‘how”. Knowing that your work makes a difference is
essential to feel fired up about your job. In the 2019 CNBC/ Survey
Monkey Workplace Happiness poll, 35% of respondents said that “feeling that
your work is meaningful” is the number one factor in overall happiness on
the job.
- Do not understand the meaning2 of their work & company’s objectives
 Can not connect their own purpose with the whole organization’s purpose
 Lower sense of responsibility to make purposeful and significant
contribution to the organization
 Low motivation
 Objective reason
No development opportunities
- Maybe the employees already understand how their work is tied to the
fulfillment of the company’s mission. It’s not enough to have a sense of
purpose and feel effective at a job. Humans crave improvement.
 Regular training and development opportunities
- The value of ongoing learning potential and the sense that they’re expanding
and improving their skills and knowledge.
 Stagnant, non-progressive and uninspired working environment ->
motivation levels will soon dwindle
- However, goals that are too easy don’t inspire maximum effort.
 strike the right balance: not so easy that it’s boring, but not so difficult that
the employee sees it as unattainable
Too heavy workload and low salary
- Power distance -> lack of understanding between employers and employees,
difficulty in expressing thoughts and feelings to employers
 Even when employees feel overwhelmed at work, they may not tell their
boss. Much of the time, they’re eager to please their boss and don’t want to
appear incompetent if they admit they can’t accomplish something.
- Low salary compared to the heavy workload
 Lack of time for other parts of personal life
 Job dissatisfaction and low level of motivation
Job dissatisfaction: Maslow’s Hierarchy of Needs -> applied in workplace
- Motivation is the result of a person's attempt at meeting five basic needs.
 Physiological: the most basic human needs -> need access to vital services and
opportunities while at work.
E.g: You need access to a restroom, a place to get drinking water, breaks to eat
meals and snacks, and a comfortable working environment.
 Safety: 2 aspects of safety in workplace
+ a safe workplace
+ feeling emotionally safe and supported
 Love/belonging: opportunities for relationship-building 
 Esteem: the feeling of growing, advancing and achieving results as well as
recognition of other people
 Self-actualization: the feeling of empowerment and trust, which encourages
growth and engagement ->maximizing an individual’s potential at work
 When these basic needs are not fulfilled, employees can not reach their full
potential at work.
 A lack of motivation could stem from a basic need being unmet.

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