Digi Go User Manual
Digi Go User Manual
Digi Go User Manual
Contents
Introduction ......................................................................... 1
Included in this Package ............................................................ 1
Product Features ............................................................. 2
The Basics ................................................................................ 4
How to Play ................................................................................. 4
How to Attach the Wrist Strap ..................................................... 6
Charging the device .................................................................... 7
Inserting a microSD Card ........................................................... 7
Wi-Fi Setup ................................................................................ 8
VTech Kid Connect™ ........................................................ 8
Getting Started ........................................................................... 8
Managing Your Child’s Contacts.................................................... 9
Transferring Photos, Videos and Songs............... 11
Get More from Learning Lodge™ .............................. 12
CARE & MAINTENANCE .......................................................... 12
Using the Touch Screen and Stylus .............................................. 13
Cleaning the Touch Screen............................................................ 13
Troubleshooting............................................................................. 14
Resetting the Device to Factory Settings...................................... 17
Safety Precautions for Using the Battery and Charger.................. 18
Standard guidelines for adapter toys ........................................... 19
Battery removal ........................................................................ 19
Technical Support ........................................................................ 20
Copyright Notices.......................................................................... 20
IMPORTANT NOTE:........................................................................ 20
Disclaimer and Limitation of Liability............................................. 21
Legal Notices........................................................................... 21
Use of VTech Kid Connect™.......................................................... 21
Introduction
Thank you for purchasing DigiGo™, the hand held smart device for kids!
DigiGo™ is a multi-function, touch screen media and communication
device created for 3-7 year olds. Children will love using DigiGo™ to
watch videos, play games, send messages and more. With microSD card
expanded memory, and new apps being added all the time, DigiGo™ is
perfect for children on the go!
Product
Information
Guide Wrist Strap
DigiGo
1
Product Features
Battery Charging
Indicator
Touch Screen
Home Button
Camera Button
Microphone
D-Pad Button
Help Button
Headphone Jack
Reset
Wrist Strap
Fastener
2
Product Features
Features Action
Battery Charging Indicator This flashes green when the rechargeable battery
is being charged. It will turn off when charging is
complete.
Brightness Button Press this button to adjust the screen brightness.
Camera Button Press this button to take a photo.
D-Pad Button Press this button to move up, down, left or right
in some games or menus.
Headphone Jack Use this to connect headphones (sold separately).
Note: Maximum output voltage <= 150mV.
Help Button Press this button to replay voice instructions or
ask for a hint.
Home Button Press this button to return to the desktop menu
at any time.
Microphone Speak into the microphone to record your voice
or play games with microphone functions.
microSD Memory Card Slot Insert a microSD memory card (not included).
Note: DigiGo™ is compatible with microSD
memory cards up to 32 GB.
Power Button Press this button to turn on or off the device.
Rotating Camera Rotate the camera to take pictures of yourself
and your friends.
Stylus and Stylus Holder Use your finger or the stylus to play. Always place
the DigiGo™ stylus back into the stylus holder
after use.
Wrist Strap Fastener Attach the wrist strap to DigiGo™ using this
fastener.
Touch Screen Touch the screen with your finger or use the
DigiGo™ stylus to play.
USB Port Use this to connect an AC/DC Adaptor. Plug the
supplied USB cable into the USB port to connect
the device to your computer.
Voice Message Button Press this button to send a voice message.
Volume Buttons Press these buttons to adjust the sound volume.
3
The Basics
How to Play
Step 1: Installing Learning Lodge™ on a Computer and registering your
DigiGo™
• Turn on your DigiGo™.
• Locate the USB port on your DigiGo™ and open the rubber port cover.
• Insert the smaller end of the supplied USB cable into the USB port on
your DigiGo™.
• Insert the larger end of the USB cable into a USB port on your computer.
• The USB port is usually marked with the symbol that appears on the
USB port cover of your DigiGo™. Please refer to images 1 & 2 below.
1 2
Battery status
Wi-Fi status
Built-in Apps
Wi-Fi Status - This shows the current Wi-Fi status. Please refer to the
chart below.
Wi-Fi Off.
Wi-Fi On, but currently disconnected.
Wi-Fi On and connected. The more bars you see, the stronger the
connection.
5
Common Function Icons
Icon Function
Touch this when you have finished with the current task.
Touch this to cancel.
Touch this to add a new item.
Touch this to delete an item.
Touch this to edit/modify.
Touch this to go back/return to previous screen.
Touch this to exit.
Touch this to enter the delete mode.
Touch this to enter the edit/settings mode.
This indicates that the content has been locked in the
Parent Settings. Hold to unlock the content before it
can be deleted.
To use the Wi-Fi enabled features on DigiGo™, you will need to register
your product on Learning Lodge™ first. Learning Lodge™ is the download
manager that can be used to purchase and download games, e-books,
music, videos and more, or manage photos, videos and art created on
DigiGo™.
6
Charging the Device
The battery will be partially charged when the device is first unpacked
from the box. It should be fully charged before first use. To charge and
recharge the battery, please follow the instructions below.
Note: Do not try to disassemble the product to replace the battery.
1. Insert the larger end of the USB cable (included) into the USB socket
of the Power Adapter and insert the other end into the USB port on
your DigiGo™. Then, plug the Power Adapter into a wall socket.
Note: The Power Adaptor is not a toy and should only be handled by an adult.
2. The green light on the device will turn on to indicate charging is in
progress. When the battery is fully charged, the light will turn off. A
full charge takes about 4.5 hours with the USB Power Adapter while
the unit is turned off. It will take a little longer if the unit is turned on.
Turning Your DigiGo™ On or Off
To turn on your device, press and hold the Power button for 3 seconds.
The VTech® logo will appear on screen.
You may turn off the device if it is not going to be used for an extended
period of time. To turn off your device, press the Power button.
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7
Wi-Fi Setup
If you want to set up a new Wi-Fi network, follow the
steps below:
1. Turn on DigiGo™. Touch the Settings icon in the main
menu. In the Settings Menu, touch Parent Settings
(hold down the button to enter Parent Settings).
2. Touch the icon. Make sure the Wi-Fi option is
On. The device will list available networks. Touch
the network that you would like to connect to, and
enter a password if required. You will see a tick when
the connection is complete. Touch the button
to return to the main menu.
When Wi-Fi is On, the device will try to connect to
known networks that have been previously connected
to. If no known network is found, you will be prompted
to select a network available in your current location.
Choose an available network to connect to. You may
be required to enter additional information depending
on network settings.
NOTE: DigiGo™ supports 802.11b and 802.11g wireless
standards.
Remove contacts
Immediate Family Touch the spanner to enter
edit mode, then touch the
Your name and any other
delete icon next to any
children registered under
contacts you wish to remove.
your account will appear in
this section. These are added
Add Contacts
automatically and cannot be
removed. Touch the plus sign to add a
new contact.
9
Sending Friend Requests and Invitations
Touch the plus icon next to “Other Family & Friends” to go to the Add
New Friend screen:
Search
To search for someone who
Search Results has already joined Kid Connect,
Once the search is complete, type in their name or Kid
touch the correct profile, Connect ID and touch the
then follow the on-screen Search button.
instructions to send a friend
request.
Invite New User
The new friend will appear Click here to invite any family
on your child's contact list or friends who have not joined
once the request has been Kid Connect.
accepted.
Notes:
VTech recommends searching by the Kid Connect
ID. Your child’s Kid Connect ID can be found
underneath their name in your contact list. Friend
requests from smartphone to smartphone are
p ro h i b i t e d . T h e a p p c a n o n l y b e u s e d t o
communicate with InnoTab ® and DigiGo™ users.
The “Invite New User” button can be used to invite a
family member or friend who has not already joined
Kid Connect. Keep in mind the invitee must have a
smartphone or tablet to be able to install the Kid
Connect app.
Accepting or Rejecting Friend Requests
Touch the Friend Requests icon to view any
pending friend requests for you or your children. Select
a request to accept or reject it.
To add or remove members from your family group, follow the same
steps outlined in the sections above.
12
Care & Maintenance
1. Keep DigiGo™ out of direct sunlight and away from direct sources of heat.
2. Avoid dropping it. NEVER try to dismantle it.
3. Always keep your DigiGo™ away from water.
4. Please examine the toy periodically for conditions that may result in
the risk of fire, electric shock, or injury to persons (such as damage
to the screen, or other parts) and that, in an event of such conditions,
the device should not be used until properly repaired.
5. Examine the power adaptor periodically for conditions that may result
in the risk of fire, electric shock, or injury to persons (such as damage
to the USB cable, pins, housing or other parts). In the event of such
conditions, the adaptor should be replaced.
6. The toy is only to be connected to Class II equipment bearing the
following symbol ).
7. Keep the rubber cover of the micro USB port closed tightly while it
is not in use in order to prevent dust or liquids from getting into the
micro USB port.
Using the Touch Screen and Stylus:
• Use only enough pressure to operate the game. Too much pressure
may damage the touch screen.
• Do not use the stylus if it is broken.
• Do not use any other stylus on the touch screen other than the DigiGo™
stylus.
• Put the stylus back in the stylus holder when not in use.
Cleaning the Touch Screen
• Slightly dampen a soft, lint-free cloth with a little water and wipe the
screen to loosen dirt.
• Using a clean and dry cloth, wipe the screen dry. Repeat these two
steps as needed.
• Pay attention to the small gap around the edge of the LCD screen. Do
not allow any small particles to fall into it.
• If you find small particles in this gap, use a toothpick to gently remove
them.
Cleaning the Cabinet
• Keep your device clean by wiping it with a slightly damp cloth. Never
use solvents or abrasives. 13
WARNING
A very small percentage of the public, due to an existing
condition, may experience epileptic seizures or momentary loss
of consciousness when viewing certain types of flashing colours
or patterns, especially on television. While the DigiGo™ does not
contribute to any additional risks, we do recommend that parents
supervise their children while they play video games. If your child
experiences dizziness, altered vision, disorientation, or convulsions,
discontinue use immediately and consult your doctor. Please note
that focusing on an LCD screen at close range for a prolonged
period of time may cause fatigue or discomfort. We recommend
that children take a 15-minute break for every hour of play.
Troubleshooting
Inserted a
microSD memory microSD
Format the microSD
card (not memory card
memory card to FAT32 in
included), but the format is not
your computer.
device cannot FAT32.
recognise it.
15
Go to Settings - Parent
The Wi-Fi is Off.
Settings - to turn on Wi-Fi.
Cannot connect
Register your DigiGo™
to Wi-Fi.
The firmware of on Learning Lodge™, and
the DigiGo™ is make sure the firmware
not up-to-date is the most up-to-date
version.
There is no Wi-
Wi-Fi is On, but Fi network in Move to a location that
there is no Wi-Fi your location or has an available Wi-Fi
network available. network signal is network.
weak.
16
Resetting the Device to Factory Settings
You can reset your device to factory settings by following the steps below:
1. In “Settings”, touch “My Name”
2. Typing R-E-S-E-T into the My Name field, then touch the tick icon.
WARNING: Any data saved in internal memory will be lost. Data saved in
a microSD memory card (not included) will not be affected by resetting
the device. (Apps downloaded from Learning Lodge™ can be reinstalled
in “Downloads”.)
17
Disposal of batteries and product
The crossed-out wheelie bin symbols on products and batteries, or on
their respective packaging, indicates they must not be disposed of in
domestic waste as they contain substances that can be damaging to the
environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that
the battery contains more than the specified value of mercury
(Hg), cadmium (Cd) or lead (Pb) set out in Battery Directive
(2006/66/EC).
The solid bar indicates that the product was placed on the
market after 13th August, 2005.
Help protect the environment by disposing of your product or
batteries responsibly.
For more information, please visit: www.recycle-more.co.uk;
www.recyclenow.com.
Standard guidelines for adapter toys and electrically operated products
• The toy is not intended for children under 3 years old.
• As with all electrical products, precautions should be used and
observed during handling and use to prevent electric shock.
• Do not leave the toy plugged in for extended periods of time.
• The toy shall only be used with a transformer for toys with output DC 5V.
• Never clean a plugged-in toy with liquid.
• Never use more than one adapter.
• The adapter is not a toy.
• If the USB cable is damaged, it cannot be used and must be replaced
with a recommended cable. Please visit www.vtech.co.uk or contact
our Customer Service hotline on 01235 546810 (from UK), or +44
1235 546810 (outside UK) for more information and to purchase a
replacement.
Parents should periodically examine the adapter for conditions that may
result in the risk of fire, electric shock, or injury to persons. In the event of
such conditions, the adapter should not be used until properly repaired.
18
Caution
When not charging the battery or connected to a computer, close the USB port cover
on the DigiGo™ for safety. Only use the DigiGo™ Power Adapter and micro-USB cable
supplied with this product to charge your device.
Using a different charger may damage your DigiGo™.
Please note: VTech is the only service provider that is authorised to replace the battery
on your DigiGo™. Any attempt to remove or replace the battery by a third party or by
yourself may damage your DigiGo™ and will void your warranty. If you feel your battery
needs service, please contact VTech’s Consumer Services Department.
Battery removal
Please take your DigiGo™ to a qualified electrical engineer to remove
the battery. If you need to remove it yourself for recycling, please follow
the instructions below:
1. Use a thin flathead screwdriver to open the screw caps.
2. Use a screwdriver to unscrew the screws.
3. Carefully remove the battery.
Technical Support
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you. Before requesting
support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is
located on the back of the display panel).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet : www.vtech.co.uk
Phone : 01235 546810 (from UK), or +44 1235 546810 (outside UK)
Copyright Notices
© 2015 VTech®. All Rights Reserved. DigiGo™ and Learning Lodge™
are trademarks of VTech, VTech® and the VTech® logo are registered
trademarks of VTech. All other trademarks are property of their respective
owners.
19
IMPORTANT NOTE:
Creating and developing DigiGo™ products is accompanied by a
responsibility that we at VTech® take very seriously. We make every effort
to ensure the accuracy of the information that forms the value of our
products. However, errors sometimes can occur. It is important for you to
know that we stand behind our products and encourage you to call our
Consumer Services Department at 01235 546810 (from UK), or +44 1235
546810 (outside UK), with any problems and/or suggestions that you might
have. A service representative will be happy to help you. This product is
licensed under the AVC patent portfolio license for the personal use of
a consumer or other uses in which it does not receive remuneration to
(i) encode video in compliance with the AVC standard (“AVC video”)
and/or
(ii) decode AVC video that was encoded by a consumer engaged in a
personal activity and/or was obtained from a video provider licensed to
provide AVC video.
No license is granted or shall be implied for any other use. Additional
information may be obtained from MPEG LA, L.L.C. See
http://www.mpegla.com
20
Legal Notices
Use of VTech Kid Connect™
VTech Kid ConnectTM is a subscription-based service. The VTech Kid
ConnectTM service included with this purchase is free for one year from
the date of registration of this DigiGo™.
The VTech Kid ConnectTM app is available through the Apple App Store
and Google Play and comes with a one year free VTech Kid ConnectTM
subscription. Mobile data service and an Internet connection are required.
Version: 0
Release date: Jun.xx.2015
21
2015 © VTech UK