Group 6

Group 6
Definition & how important

 Employee communication is the sharing of information, ideas, and feelings
between employees and managers of a company. It can happen verbally, or
electronically, on various mediums such as email, mobile applications, intranets,
and collaboration tools. Employee communication is vital for the health and
strength of a company. Without it, managers would not be able to properly lead
the employees they manage. The more effectively a business can execute an
employee communication strategy, the more successful it will be.
 Effective communication in the workplace is when the exchanging of information
and ideas is done so in an efficient and effective manner. While information and
ideas are frequently exchanged in a workplace setting, they aren't also sent and
received in an accurate way. Good communication involves not just relaying
information but being able to explain it in a way that ensures the recipient
understands you.
Communication at work includes several different methods of transmitting and

receiving information. The most common forms of communication in the workplace
include:
 Written communication, such as memos and emails

 Oral communication, such as speaking to another person
 Nonverbal communication, such as nodding to show understanding
 Listening skills, including active listening
Additionally, an important component of workplace communication is that employees

feel understood and heard by management. Employees who feel comfortable
communication with their supervisors and managers are more likely to understand what's
expected of them and remain productive throughout the day.
Benefits
1. Healthy workplace culture

Effective communication plays an important part in maintaining a healthy
workplace culture. Many workplaces employ people of all different cultures,
races and beliefs, and conflict will naturally arise when so many differences
are present. A culture of open communication fosters a healthy and
accepting environment where all employees feel equal and understood.
2. Strengthened team building
In order to work effectively together, team members must know they can trust the
other members of their team. Communication is a major component of trust and
ensures everyone is of the same understanding in terms of the expectations and
duties of the team. Clear guidelines that are communicated effectively help team
members know how to behave as part of the team and ultimately bring team
members closer to each other for a more synchronized work effort.
3. Improved direction for employees
Open communication in the workplace ensures employees understand their part

in the company and have a clear direction in terms of what's expected of them.
This empowers employees to take the appropriate steps needed to complete their
duties and contribute to the organization as a whole
4. Improved productivity
Employees who feel connected to their work and have a clear understanding of
what's expected of them are more likely to be productive and perform efficiently.
When employees don't understand their role or expectations in a position or have
limited resources to perform their duties, they often feel confused or as if they
aren't able to perform their job to the best of their ability. Ensuring information is
readily available and communicated in an effective manner allows employees to
accurately perform their duties and can increase productivity throughout the
organization.
Barriers
1. Overload information
When employees get too much information at once, they often struggle to understand
exactly what is expected. Although information overload is common in the training stage,
managers can overload their workers with too much information throughout the work
process.
This can be especially difficult with verbal communication. Because people often forget
information transmitted orally, it’s important to follow up longer conversations with an email
detailing key points.
2. Culture differences
Communicating across cultures and languages can create a clear barrier to workplace
communication. While conversations between parties of different languages have major
difficulties, communicating within the same language can have similar troubles.
Cultural differences can also be differences between groups in the same country. Regional
differences in language can contribute to some confusion in the workplace. Differences in
how each generation speaks can also create confusion.
3. Inactive listening
Workplace communication isn’t just about talking. To have good communication in the
workplace, it’s important for managers and employees to learn how to listen.
If a manager isn’t listened to, they may feel frustrated in the ineffectiveness of their
communication. Since workplace communication is necessary for the success of their job,
poor listening on the part of employees can create tension.
If an employee isn’t listened to, they may feel frustrated and unhappy at work. When
managers fail to listen to their employees, they miss the insight offered by employees at
every level.
4. Verbal & nonverbal
What you say is only the first step in communication. How you say it and what body
language you use are also important. Attitude, tone of voice, and body language can all
communicate messages contrary to the words you’re speaking.
This becomes a major barrier when an employee feels unheard or demeaned in workplace
communication..
Improve
1. Meeting regularly in particular can help break down any communication barriers between
managers and employees by giving each team member an opportunity to talk openly
about their projects, challenges,..
2. Listening involves our full attention. The managers and employees should hear what
each other has to say without interrupting them or thinking of their own reply as
they speak. The better you are at listening, the more comfortable other people will
feel.
3. This will promote a more dynamic relationship between managers and

employees and will make staff members feel valued and that their ideas
matter to the company. Managers can gain insights and can make
improvements to processes that could potentially be more efficient and
effective. It also gives them an idea as to how engaged and motivated their
staff members are. On the flipside, managers can also give feedback to their
teams about how they are performing. Constructive feedback as well as
praise for a job well done and encouragement help workers feel more part of
the company. A feedback system is one of the best ways of improving
communication in the workplace.
4. It’s a simple concept but perhaps one of the hardest aspects of communication in
the workplace, especially when conflict arises. However, when you are consistently
open and honest with your communication (regardless of the situation), you will gain
credibility, respect, and most importantly, employee trust.
5. Taking advantage of communication tools
It’s the 21st century and there are a number of tools that are designed to improve
workplace communication. Whether it’s a chat app, an intranet, or something else
entirely, taking advantage of the right tool can go a long way towards improving how you
communicate with your manager or employees.
6. No matter who the audiences are, respect them through our words, actions and
attitudes. How peole says something can have more meaning than what is being said.
So, pay attention to both the words, tone of voice and body language while
communicating with other.
Conclusion Effective communication in the workplace is an integral part of an efficient

and successful business. It ensures everyone understands their duties and responsibilities,
helps build quality client and employee relationships and keeps employees engaged and
productive. Business owners should prioritize effective communication in their
organization if they want to ensure employee satisfaction and promote high performance.

Group 6

Uploaded by

Copyright:

Available Formats

Group 6

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Group 6

Uploaded by

Copyright:

Available Formats

Group 6

Definition & how important

Communication at work includes several different methods of transmitting and

 Written communication, such as memos and emails

Additionally, an important component of workplace communication is that employees

1. Healthy workplace culture

3. Improved direction for employees

Open communication in the workplace ensures employees understand their part

4. Verbal & nonverbal

3. This will promote a more dynamic relationship between managers and

Conclusion Effective communication in the workplace is an integral part of an efficient

You might also like