Lady Diana has over 5 years of work experience in administrative and customer service roles. She has a BBA in Business Administration from the University of Professional Studies, Accra and skills in bookkeeping, customer service, Microsoft Office, and verbal/written communication. Her references include the Secretary of Controller of Apprenticeship and managers from GCB Bank and Korle Bu Teaching Hospital.
Lady Diana has over 5 years of work experience in administrative and customer service roles. She has a BBA in Business Administration from the University of Professional Studies, Accra and skills in bookkeeping, customer service, Microsoft Office, and verbal/written communication. Her references include the Secretary of Controller of Apprenticeship and managers from GCB Bank and Korle Bu Teaching Hospital.
Lady Diana has over 5 years of work experience in administrative and customer service roles. She has a BBA in Business Administration from the University of Professional Studies, Accra and skills in bookkeeping, customer service, Microsoft Office, and verbal/written communication. Her references include the Secretary of Controller of Apprenticeship and managers from GCB Bank and Korle Bu Teaching Hospital.
Lady Diana has over 5 years of work experience in administrative and customer service roles. She has a BBA in Business Administration from the University of Professional Studies, Accra and skills in bookkeeping, customer service, Microsoft Office, and verbal/written communication. Her references include the Secretary of Controller of Apprenticeship and managers from GCB Bank and Korle Bu Teaching Hospital.
WORK EXPERIENCE PROFILE Determined worker who excels at oral and written communication. Adapts quickly and Commissioner for Oath JUL 2020 – SEPT 2020 NATIONAL IDENTFICATION AUTHORITY uses advanced problem-solving skills. I have Administer oaths to assist applicants who do not possess birth obtained key knowledge and understanding certificates or valid passports. of business principles and great customer focus to anticipate need with strong work Administrative assistant MAR 2019 – JUN 2020 ethics. Looking to bring a positive attitude NATIONAL VOCATIONAL TRAINING INSTITUTE (NVTI) HEADOFFICE, ACCRA and increased efficiency to an office setting. Composed, sent, received and distributed correspondence through letters and emails. Created a budget at the beginning of every year and monitored it closely. Juggled answering phones while attending to clients in person. SKILLS Managed business meetings minutes for management reports. Respond to termly reports from our training institutions. Book-keeping Photography Sales ambassador SEPT 2017 – OCT 2017 Customer service Adobe Photoshop FIDELITY BANK, ACCRA Acknowledged and resolved customer issues and concerns with offers MS Word Organizational Assisted clients in selecting the right service plans they needed. Updating customers on certain products and its relevance to them. MS Excel Verbal/Writing MS PowerPoint Personal banker SEPT 2015 – SEPT 2016 GCB BANK HIGHSTREET, ACCRA Registered customers on visa cards, Ezwich cards and master cards. REFERENCES Fulfilled administrative duties (filing paperwork and directing calls Acknowledged and resolved customer issues and enquiries. Miss PRISCILLA NETTEY Assigned customers on mobile banking and internet banking. Secretary of Controller of Assessed client compatibility for varying financial services products Apprenticeship National Vocational Training Internship JUN 2014 – AUG 2014 Institute KORLEBU TEACHING HOSPITAL/ACCRA, ACCRA 0243182897 At the administration, my duties were appraisal and filing. And at the accident Centre, I performed out-registration. Mr. JOHN ADAMAH GCB Bank Highstreet 0244885546 EDUCATION Mr. EMMANUEL KORTEY UNIVERSITY OF PROFESSIONAL STUDIES ACCRA JUN- 2020 Deputy head-medical records Bussiness Administration–BBA degree department UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA JUN- 2015 Korle Bu teaching hospital Management–Diploma 0244138920 ALLIANCE FRANCAISE ACCRA, GHANA AUG- 2013 French Language–Certificate
