Onu 2
Onu 2
Onu 2
UNLOCKING
INITIATIVES FOR
BUSINESSES TO
BUILD RESILIENCE
CEOS WHO ARE EMBEDDING
SUSTAINABILITY ACROSS
THEIR BUSINESS WILL CHART
THE COURSE FOR A STRONGER
PRIVATE SECTOR
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
INGREDIENTS FOR SUSTAINABILITY IS THE KEY TO BUILDING BUSINESS RESILIENCE
AND UNLOCKING A NEW WAVE OF OPPORTUNITY
62 63
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
STRATEGY
ADOPT SUSTAINABLE ESTABLISH AMBITIOUS, SCIENCE- ADOPT A NATURE-POSITIVE President, CEO, and Representative Director of
BUSINESS MODELS BASED CLIMATE TARGETS BUSINESS STRATEGY Asahi Group Holdings, Ltd., states, “As a group
of companies that operates businesses using
To embed sustainability into their core strategy, In our 2021 CEO Study, Climate Leadership in While biodiversity has been overlooked on the blessings of nature, including water and
CEOs are adopting sustainable business the Eleventh Hour, 57% of CEOs felt they were the CEO agenda, leading CEOs are taking agricultural products, we at Asahi show
models to transform their businesses for long- making sufficient efforts to limit the global rise sustainable business models to the next level sensitivity to biodiversity. Now that the TNFD
term growth. As CEO of Aena, Maurici Lucena in temperature to 1.5°C above pre-industrial by championing nature-positive strategies. framework has been put in place, we are working
Betriu, explains, “Being part of the sustainable levels. Yet only 2% of those same CEOs had a Leading examples holistically account for a to assess our impact on biodiversity to accelerate
transformation is now necessary. Due to validated target in line with the Science-Based business’ potential impacts on biodiversity. our efforts. However, biodiversity protection is
regulations, as well as the science of climate Targets Initiative (SBTi). As Lucara Diamond Most CEOs (80%) currently feel that they have something individual companies cannot do alone
change, we know we need to be a reliable Corp President and Chief Executive Officer, a strong understanding of how their business – we must work together as a whole industry and
company for our clients and customers.” Eira Thomas, shares, “It’s easy to talk about impacts biodiversity, and 72% of CEOs say that as whole society.”
your ambitions, but it’s much more difficult to they understand how to leverage nature-based
More than half of the CEOS (63%) are launching put in place tangible, achievable targets and solutions within their company. However, only
new products and service offerings for sustainability. programs that are realistic when it comes to 35% of CEOs are initiating nature protection and/
INCLUDE ESG IMPACTS IN
Embracing sustainability is therefore not only balancing sustainable development with other or restoration projects, indicating that this is a
INVESTMENT DECISIONS
spurring innovation, but also helping open new company priorities.” high-growth space. Adopting a systems-thinking
markets and attract or retain customers. approach that looks at relationships rather To ensure that investment decisions are
To maintain a competitive edge and stay ahead than components across an ecosystem helps made with long-term value in mind, CEOs
Other CEOs are making more transformative of regulations and industry norms, business companies understand their holistic impact and are reassessing how they evaluate capital
changes, transitioning to circular business leaders must adopt sustainability targets aligned encourages long-term strategic planning. allocations. In particular, leading CEOs are
models (49%). There are significant efficiency with the SBTi. SBTi reports that 35% of CEOs Embracing a nature-positive business strategy going beyond economic returns, and embedding
gains that come with a transition to a circular agree that setting science-based targets helps helps companies proactively address risks, ESG criteria in their investment decisions
economy, with the United Nations Industrial companies increase resilience against upcoming evaluate their overall impact, and often to deliver broader societal value from their
Development Organization (UNIDO) estimating regulation.24 Furthermore, 55% of CEOs share encourages collaboration with other industry capital. As Atsushi Katsuki, President, CEO, and
that by 2025, around $1 trillion could be saved they’ve gained competitive advantages from and government partners. As Keiichi Iwata, Representative Director of Asahi Group Holdings,
in materials under circular business models.23 setting science-based targets.25 Going through Representative Director & President of Ltd., states, “One way of building resilience is
Not only do these circular models reduce this rigorous process ensures companies are Sumitomo Chemical Company Ltd., says, evaluating investments in a new way – not just
waste flows, but they also increase businesses’ taking the time to think about their holistic “Nature positive is a concept or approach that the profit or cost reduction potential, but the
resilience to supply chain shocks through reducing impact, track and gather data, and set a plan encompasses carbon neutrality. Mitigating and value it provides for society and sustainability.”
their dependence on limited raw materials. in motion to reduce emissions aligned with the reversing the loss of the components of nature, Some CEOs are embedding this ESG mindset in
1.5°C target, helping them craft their overall such as air, water and soil, is a pressing issue internal projects – from developing sustainable
New, sustainable business models will sustainability strategy. faced by humanity, and we should meet this products, to modernizing factories, to acquiring
also facilitate structural transformation, challenge head-on, placing utmost and equal talent. In addition, some CEOs considering
creating jobs in resource recovery, repair, and importance on each of those components.” mergers & acquisitions (M&A) are integrating
remanufacturing. However, it is equally important ESG criteria into their due diligence process – a
to ensure workers share in the benefits of these Recently, the Taskforce on Nature-related lever companies can use to acquire the skills,
sustainable models, with an emphasis on living Financial Disclosures pilot program has launched products, and services they need to build a
wages and sustainable skills. with 23 member companies. The hope is that this sustainable future. Consequently, CEOs can
standard can set the tone and assist companies ensure all ventures have net-neutral or positive
in measuring and curbing their impacts on sustainability impacts, thereby proactively
nature, and drive further uptake of nature- mitigating risks and building a compelling case
positive business strategies. As Atsushi Katsuki, for investment decisions.
23. United Nations (2021) The circular economy, cooperatives and the social and solidarity economy.
64 24. Science Based Targets (2018) Six business benefits of setting science-based targets. 25. Ibid. 65
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
Case Study
ECOLAB WORKFORCE & ORGANIZATION
Leveraging technology and
expertise to enable circularity INVEST IN THE MENTAL AND UN Global Compact annual survey, 83% of
PHYSICAL HEALTH OF EMPLOYEES companies surveyed noted that gender equality
Ecolab, the global leader in water, hygiene, Part of building a resilient workforce today was embedded in their corporate sustainability
and infection prevention solutions and services, is addressing the mental and physical health strategy. Rohit Kapoor, Vice Chairman & CEO
is helping companies leverage the power of needs of employees. More than half (58%) of of EXL, shares, “The more diverse candidates
water to respond to climate change, water CEOs are offering physical and/or mental health we can attract, the more we are seen as a good
scarcity and the energy crisis, while also resources to their workforce in response to home for diverse candidates.”
advancing sustainable profitable growth. global challenges, with this number increasing
to 71% for CEOs of large companies. As Royal Attracting and engaging a representative
Water must be moved, heated, cooled and DSM’s Co-CEO and Member of the Managing workforce also helps build ties with the
treated to be fit for commercial use, all of Board, Geraldine Matchett, says, “We prioritized community, which contributes to resilience in
which require energy. Ecolab Water for physical safety and resilience. However, we now the long run. As Viviane Martins, CEO at Falconi,
Climate™ is a program that helps companies realize that we need to also look at psychological says, “Not only do our team members expect us
save water and energy—ultimately reducing safety and mental resilience. Strategies beyond to do concrete things to improve our diversity and
greenhouse gas emissions and costs. the regular inclusion and diversity agenda are inclusion polices and plans, but our customers
The program provides holistic solutions needed to remain resilient.” expect this as well. The people we are recruiting
including auditing, consulting, engineering, also look to our practices and our diversity and
advanced chemistries and digital technologies Taking these actions not only strengthens the inclusion (D&I) policies.”
that support water reduction, re-use, and current employee base, but also helps attract
recycling strategies across an enterprise. top-tier talent in today’s discerning market. To fully benefit from having a diverse workforce,
Carlos Roberto Rojas Aboumrad, CEO of Grupo leaders must also be willing to adopt an open
By gathering data, improving water use and Rotoplas S.A.B. de C.V., adds, “Today, it’s very mindset, embracing ideas regardless of origin,
quantifying the impact on energy, greenhouse important to consider the wellbeing of your especially when it comes to sustainability. As
gas emissions and the bottom line, Ecolab workforce, which requires a lot of empathy Lorenzo Simonelli, Chairman & CEO of Baker
customers can advance their climate and from leadership.” Hughes, notes, “As a CEO, as a leader, one of your
business goals all at once. In fact, Ecolab key traits must be a willingness to learn, and be
has helped many companies achieve their BUILD AND ENGAGE A open to feedback. And sustainability is one of the
net zero goals through more efficient water REPRESENTATIVE WORKFORCE key areas that you have to learn about these days,
management, saving 215 billion gallons and you have to be open to the feedback.” Noke
of water and 3.6 million metric tons of Building a representative workforce, inclusive of Kiroyan Executive Chairman & Chief Consultant
greenhouse gas emissions last year alone. different genders, ethnicities, and backgrounds, of PT Komunikasi Kinerja (Kiroyan Partners),
is key for companies to attract the best talent adds, “We have to constantly listen to what our
as well as cultivate the most innovative ideas. team members say. A company that imposes
However, recruiting a diverse workforce is top-down measures is doomed to fail.” This
not enough – companies must engage their learning mindset and open communication is
employees in problem-solving and solutions, to not only key for innovation, but also resilience.
reap the benefits of having diverse experiences As Marika Lulay, CEO of GFT Technologies SE,
and thoughts at the table. In our 2021 CEO shares, “Including employees in conversations is a
Study, Climate Leadership in the Eleventh Hour, matter of resilience. Leadership cannot anticipate
76% of CEOs said that they were building a everything: therefore, by including employees,
representative workforce in the communities you strengthen your ability to brainstorm and
where they operate. Furthermore, in this year’s identify promising ideas and potential risks.”
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
Case Study UPSKILL AND RESKILL YOUR WORKFORCE Case Study
FOR THE GREEN TRANSITION
ENEL APRIL GROUP
Upskilling and reskilling their workforce are primary
Just Transition in Energy actions CEOs are taking to build resilience (74%). Workforce Sustainability Education
With industry shifts, digitalization, and rapidly changing
workforces, companies need to invest in their people.
Enel, the Italian energy provider, To create strong company alignment to a
This can benefit companies by (1) helping current
is a leader in the renewable energy values-based culture, Singapore-headquartered
employees stay competitive and valuable, (2) attracting
transition, and is advocating for this forestry and paper company APRIL,
high-quality employees looking to continue to build their
transition to happen in a just and engages all levels of their workforce in their
own skill sets, and (3) educating the future generation of
equitable manner for their workforce. sustainability commitments, not only those
the workforce to ensure the skills needed for the future.
As the ILO defines it, the just transition in the boardroom. Before setting its 2030
As Takeshi Niinami, Chief Executive Officer of Suntory
refers to “greening the economy in commitments and targets (APRIL 2030),
Holdings Limited, puts it, “The most important thing a
a way that is as fair and inclusive as the company ran a series of workshops
workforce needs to build resilience is high quality training
possible to everyone concerned, while with management teams focused on
programs, to adapt to future markets and increase digital
creating decent work opportunities.” determining ambitious targets to ensure
skill knowledge for greater innovation and efficiency.”
buy-in. This process helped educate the teams
Enel, in their transition to producing on how sustainability targets could sustain
With sustainability also being a top priority for
renewable energy, embarked on the and even improve business performance and
CEOs, it is important that part of the upskilling and
challenge of gradually shutting down helped recognize the contribution APRIL 2030
reskilling process includes educating the workforce on
its coal power plants and replacing makes to the SDGs.
sustainability and equipping them with the skills needed
them with renewables. Instead of
for a green transition. As CEO of BDR Thermea Bertrand
leaving their coal workers by the Change sentence to: APRIL completed
Schmitt, shares, “Unless we have sufficient HVAC
wayside, they rethought how the workshops over 18 months, involving
installers with the right skills, the energy transition in
transition to a decarbonized economy managers and their teams across the
heating isn’t going to happen. The first step is upskilling
will be offset by new opportunities for organization, to understand joint aspirations
HVAC installers so that they’re able to do the work
employment and for the requalification and innovate actions to achieve the firm’s
that’s required. The second step is making the job more
of various sectors of society. Enel 18 ambitious targets, designed to have a
attractive for young people.”
reskilled the workforce from these positive impact on climate, nature, and people
historic coal plants, ensuring that their by 2030. This included the identification of
business maintained a strong culture ALIGN LEADERSHIP INCENTIVES champions to own each commitment and
and continuity, always committed to TO SUSTAINABILITY-BASED related targets. The company continues
implementing reskilling programs VALUES AND OUTCOMES to track and demonstrate its performance
during the transition. against the targets as part of its commitment
Sustainability needs to be one of the core values of to transparency and disclosure, supported by
a company today, and leaders need to reflect those cascaded awareness-driven communications.
company values – including sustainability. Already
98% of CEOs feel that it is their role to make their In these ways, strong company alignment
business more sustainable. To ensure that leaders are to a value-driven culture breeds resilience,
not only advocating for sustainability, but also taking with positive company change stemming from
the necessary actions to achieve concrete progress, employees who are motivated by purpose.
CEOs recommend tying leadership incentives – such
as bonus payments and promotions – to sustainability
objectives and outcomes. Al Monaco, President, Chief
Executive Officer and Director of Enbridge, Inc., says,
“At Enbridge we’ve tied our sustainability objectives and
priorities to compensation across the entire organization,
demonstrating our commitment and accountability to what
we believe in and the value of all Enbridge employees.”
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
SUPPLY CHAIN & DATA
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
Case Study APPLY ANALYTICS-DRIVEN SCENARIO keen to see more R&D into creating lower-carbon Case Study
PLANNING INTO BUSINESS PROCESSES materials to reduce industry emissions.”
BRISTOL MEYERS SQUIBB VERIZON
Geopolitics, trade regulations, climate change For CEOs to maximize the benefits of sustainable
R&D with a Focus on Equity and weather events are increasing the range R&D, however, they will need to assess their full Renewables in Telecommunications
and ambiguity of possible scenarios, driving
value chain from a sustainability perspective,
CEOs to adopt analytics-driven scenario
Bristol Myers Squibb (BMS), an American not only their material sourcing and production. To help meet its climate-related
planning to prepare for the future. Currently,
multinational pharmaceutical company, Leading CEOs are looking to reduce the footprint commitments and facilitate the transition
62% of CEOs are strengthening their scenario
is committed to addressing inequity in of their products across the lifecycle including to a greener grid, Verizon, the global
planning and analysis capabilities, with a split of
healthcare, through providing equitable procurement, manufacturing, distribution, telecommunications company, embarked on
57% for CEOs of SMEs and 69% of CEOs from
access to medicines. For example, in product use, and reverse logistics phases. an ambitious renewable energy purchase
larger companies.
2020, BMS pledged to locate at least Malek Sukkar, CEO of Averda, shares, “There program and has become a leading corporate
As Alejandro Carrill, CEO of Masisa says, “In the
25% of US sites participating in new BMS is a transformation happening in materials. buyer of U.S. renewable energy. Verizon has
new norm, we need to perform more proactive
clinical trials in racially and ethnically We cannot treat materials the same way. We will entered into more than 20 renewable energy
risk analysis and learn quickly from our mistakes
diverse metro areas. By the end of 2021, have to look at how we can reuse materials at purchase agreements (REPAs). Verizon’s
to empower our people to make decisions faster.”
the company exceeded its goal, locating every stage of the journey.” With the full product REPAs are long-term virtual power purchase
54% of US clinical trial sites in highly lifecycle in mind, companies may explore paths agreements and generally are expected to
This serves the dual purpose of both helping
diverse communities. Ensuring diversity of such as refurbishing, reusing, and product sharing help finance the development of new third-
CEOs prepare for potential scenarios, but also
clinical trials enables underrepresented models, which can reduce resource intensive party solar and wind facilities. The facilities
communities to participate in the test the potential benefits and repercussions of associated with Verizon’s REPAs span 12
different courses of action. For more advanced manufacturing activities and dependence on virgin
development of critical and potentially raw materials. This wider scope of assessment states and have a projected aggregate
life-saving medicines, increasing healthcare analysis, 17% of CEOs are implementing artificial capacity of approximately 2.8 GW.
intelligence for real-time risk analysis, with further opens the door for innovation, as companies
accessibility and equity by helping address can iterate throughout the entire process.
blind spots in the health system.1 the financial services and high-tech industries
Funding for these agreements is substantially
leading the trend (28% each).
ACCELERATE ADOPTION OF supported by Verizon’s USD 4 billion green
Furthermore, the Bristol Myers Squibb RENEWABLE ENERGY TO SECURE bond program, which is one of the largest
President of CTC Group [The Central Trading
Foundation, an independent charitable YOUR ENERGY SUPPLY among corporate issuers in the USD market.
Company], Ahmed Abdellatif, shares, “We need
organization, started a trailblazing program The program operates in accordance with
stronger planning tools and analysis. We need
committed to training at least 250 clinical With cutting carbon emissions at the center of Verizon’s Green Financing Framework that
models that show, over a longer timeline, what is
trial investigators who are diverse and/ many sustainability plans, CEOs need to also aligns with internationally recognized green
the impact you can have and how you are driving
or committed to increasing diversity in secure green sources of energy and ensure financing principles and advances relevant
towards it. That will help drive sustainability
clinical trials in partnership with the the sustainability of their energy supply chain. U.N. Sustainable Development Goals. Verizon
implementation and building resilience.”
Virginia Commonwealth University and the Renewable energy generation is a promising has fully allocated the net proceeds from
American Association for Cancer Research solution, both offering affordable energy the first USD 3 billion of issuances primarily
(AACR) – a $100+ million dollar investment EMBED SUSTAINABILITY CRITERIA to finance REPAs for new renewable energy
and removing dependence on fossil fuels – a
over five years.2 INTO RESEARCH & DEVELOPMENT projects and provided related impact reporting.
volatile commodity in regard to pricing. As
Research & development (R&D) is a clear driver Arturo Gonzalo Aizpiri, Chief Executive Officer
1. https://www.bms.com/life-and-science/news-and-perspectives/
fulfilling-out-role-in-increasing-clinical-trial-diversity.html of growth and innovation in any company. It of Enagas, comments, “Security of supply and Verizon’s REPAs position it to achieve its
2. https://news.bms.com/news/philanthropy/2022/The-Robert- is therefore imperative that sustainability is decarbonization are two sides of the same coin.” goal to source or generate renewable
A.-Winn-Diversity-in-Clinical-Trials-Award-Program-Announces- energy equivalent to 50% of its total annual
the-Second-Group-of-Physicians-to-be-Trained-in-the-114-Million- embedded in R&D criteria, to ensure all new
Program/default.aspx innovations, as well as updates to existing CEOs recognize this promising opportunity, with electricity consumption by 2025.
products, have sustainability at their core. Already, 49% of CEOs investing in renewable energy sources
40% of CEOs are increasing their R&D funding for to reduce dependency on fossil fuels. Fleetwood
sustainable innovation, with the automotive and Grobler, Executive Director and President and CEO
chemical industries leading (58% agree in both). of Sasol, states, “At the heart of our pivot away
As CEO & Managing Director of Mirvac, Susan from carbon-intensive fossil fuels is the advent of
Lloyd-Hurwitz, elaborates: “We would like to see economically viable sustainable energy sources.
sustainability requirements driving research and We can now rely on renewables to produce the
development and innovation. For example, we are same products in a more sustainable way.”
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
ECOSYSTEM ENGAGEMENT
26. Defined as companies with less than USD 25 million in annual revenue.
74 27. Defined as companies with greater than USD 1 billion in annual revenue. 75
THE ROAD
TO 2030
BUSINESSES
ASKS OF
POLICYMAKERS
76 77
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
“I believe the market plays an
ASKS OF POLICYMAKERS
important role that is often overlooked.
ROAD TO 2030: BUSINESS ASKS Government needs to set the boundaries
OF POLICYMAKERS and allow the private sector to work
within those rules, so that the best
solution comes forward.”
The voice of private sector CEOs is clear –
CEOs are calling on governments to support and enable the private sector to achieve ambitious government must establish a transparent, Ronald Wuijster,
sustainability targets. equitable, and actionable playing field in which Executive Board Member of APG Group NV and
Chief Executive Officer APG Asset Management
businesses can take the reins and innovate.
Without collaboration between the public
sector, private sector, international governing
organizations, and NGOs, the hope of making “If you’re following good governance,
any type of meaningful progress toward the you will be more environmentally
SDGs will almost certainly be lost. CEO of MK conscious and that will motivate you to
ALIGN NDCS address critical issues and deliver on
AT 1.5°C Partners Inc., Matt Kaufman, notes “I want more
accountability. I want regulation. I want the your purpose commitments. But right
pressure to have businesses report on how we now, the G in ESG is overlooked. So, until
PROVIDE EDUCATION COOPERATE
the time we sort out the governance
& FINANCING ON CARBON are meeting our goals regularly to hold
FOR SMES PRICING part, the rest will not get resolved.”
us accountable.”
Nitin Mantri,
While there is significant progress to be made, Group CEO of Avian WE
the European Union (EU) is serving as a guiding
light for how clear policy objectives can spur
private sector action. Through the recently “We need more effective roundtables
SUPPORT
POLICY FOR
REALIZE A released Taxonomy Regulation, experts hope that are held accountable. The UN and
BIODIVERSITY that investment will be accelerated massively
A JUST
FRAMEWORK
other global organizations need to help
TRANSITION into climate action to support the transformation keep companies accountable.”
of the EU economy to meet its European Green
Francisco Estupiñán,
Deal objectives. The Taxonomy outlines six core
ASKS OF objectives: (1) climate change mitigation, (2)
CEO Fexlaw Lawyers
POLICYMAKERS
climate change adaptation, (3) sustainable use
and protection of water and marine resources,
(4) transition to a circular economy, (5) pollution “We are moving towards a global
prevention and control, and (6) protection and context in which strong public-private
INVEST IN policy networks are big contributors to
SUSTAINABLE
ACTION ON restoration of biodiversity and ecosystems.28
ADAPTION Through this ambitious framework, a common a more resilient world that is prepared
BASIC
FINANCING for an uncertain future. The private
INFRASTRUCTURE language has been established between
sector must lend its expertise to help
investors, policymakers, and business leaders. the public sector shape policy.”
This helps investors to assess the alignment
of their investments to robust climate plans Arturo Gonzalo Aizpiri,
and targets. Chief Executive Officer of Enagas
ALIGN
ENABLE THE REGULATORY While it is true that some countries have
CIRCULAR SYSTEMS TO FOSTER adopted new regulations and are investing in a “As regulations and governmental
ECONOMY INNOVATION sustainable future, outcomes from COP27 show policies shift, it is paramount that
STANDARDIZE that we still have a long way to go. Building on businesses worldwide come together
ESG REPORTING
FRAMEWORKS
the policymaker asks of the 2021 CEO Study, to help each other thrive. If we come
we have refreshed CEOs asks for policymakers together and collectively address
to advance resilience and sustainability in policymakers, we will be able to drive
today’s climate. positive change.”
Margaret Michaels,
Founder of Ezra Joel Group Corporation
29. United Nations (2022) For a livable climate: Net-zero commitments must be backed by credible action
80 30. IMF (2022) Why Countries Must Cooperate on Carbon Prices 81
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
DELIVER ON THE COP26 GOAL TO stands at less than one-tenth of that amount.” In addition to removing harmful barriers, Foundation, sums it up, “We need to find a
DOUBLE INVESTMENT IN ADAPTATION Even with this drastic increase, financing must companies are calling on governments to take commonly accepted framework that works for
FINANCING FROM 2019 LEVELS BY 2025 go to the right sources to build a more resilient an active role in setting up incentive systems most people, otherwise all we will be doing
future. Accelerating adaption and resilience that support the development of sustainable is translating one framework and reporting
Companies around the world do not have equal finance is key to make sure that countries can practices and spur innovation, while allowing standard to another, wasting limited resources.”
access to finance that will help them achieve keep up with and protect themselves from the for the market to determine the best path for CEOs hope that these new standards will
their sustainability goals. In fact, 34% of CEOs in worst climate impacts. achieving the desired outcome. Incentivizing extend globally, not just to a country or region,
developing countries feel that a lack of financial programs like renewable energy infrastructure, to make sure that everyone is working towards
resources is a high impact barrier to building a disease discovery and prevention, sustainable the same goal. Luis Maroto, President and CEO
ALIGN INCENTIVE MECHANISMS
resilient business, relative to just 18% of CEOs AND REGULATORY SYSTEMS TO food systems, and water conservation will of Amadeus IT Group S.A., explains, “Uniform
of businesses in developed countries. Clearly, FOSTER INNOVATION drive towards delivery of a cleaner, more sustainability standards are necessary to
this financing gap must be addressed, otherwise, sustainable world. As Gimena Peña Malcampo, move everyone in the same direction. Different
even with action in the developed world, the Today’s regulatory system perpetuates old habits CEO of Pier 2 Marketing, explains, “I really think standards allow for different interpretations.
world will still experience significant climate and cycles, often prolonging existing problems that government encouraging businesses to To be able to keep everyone aligned and
impacts. However, the question is not purely by propagating harmful subsidies, such as those follow sustainability principles would make a accountable, we need one unified standard. The
about the amount of finance, but also where for fossil fuels, stifling innovation, creativity, and difference. A lot of organizations voluntarily do ideal scenario would be if governments released
the funds are flowing. progress. As Krishna Mohan Puvvada, Regional it because they are passionate about it. Even those global standards.” Sanjay Banka, Executive
President & Business Director, CB India of if the government cannot change laws and Chairman of Banka Bioloo Limited, adds, “There
To meet the COP26 goal of doubling investments Novozymes South Asia Pvt. Ltd., states, “We regulations in the short-term, creating incentives has to be standardization of standards – both
from 2019 levels by 2025 to help finance need to stop the subsidies of the past because to encourage behavior change is critical.” nationally and globally.” A standard framework
adaption, specifically from climate impacts and that is not our future. We need a future that would not only help companies clarify what
related effects, there need to be a significant is very different. It’s a paradigm shift that we STANDARDIZE SUSTAINABILITY data and KPIs to track themselves, but also
acceleration. The annual adaptation gap report need to make – governments, society, and other REPORTING FRAMEWORKS FOR increase transparency and ensure companies
just released by UN Environment Program stakeholders – so that we can work towards GLOBAL ACCOUNTABILITY are fairly evaluated on their performances. Pat
(UNEP) at COP27, estimates this gap to be this new future.” The IMF estimates that on McCafferty, Managing Director of Yarra Valley
USD 160 billion to USD 340 billion by the end our current trajectory, fossil fuel subsidies will Companies are finding that multiple Water Melbourne Australia, remarks, “What
of the decade, and up to USD 565 billion by increase to over USD 7 trillion by 2025,31 an sustainability frameworks are not only confusing, gets measured get done. Efficient measurement
2050. Secretary General Guterres reiterates, astronomic sum that remains one of the greatest but also taxing, as companies look to report and governance systems, holding countries and
“Adaptation needs in the developing world are financial barriers to the clean energy transition. information through multiple formats. Vaishali companies accountable, and providing roadmaps
set to skyrocket to as much as USD 340 billion It is therefore imperative that global governments Nigam Sinha, Chief Sustainability Officer of and progress reports will be key to unlocking the
a year by 2030. Yet adaptation support today remove harmful subsidies of fossil fuels and coal. ReNew Power & Founding Chair of ReNew change, pace, and scale we need.”
Sustainable aviation fuel (SAF), made from American Express Global Business Travel
renewable energy and sustainable carbon (Amex GBT), together with Shell and
sources such as renewable biomass, waste Accenture, recently launched Avelia, one of the
resources and industrial carbon, has the world’s first blockchain-powered book-and-
potential to deliver the performance of claim digital platforms for SAF. Avelia is the
petroleum-based jet fuel, but with a fraction largest pilot at launch with one million gallons
of its carbon footprint. SAF could have a of SAF to start – a meaningful step in the right
massive impact on the future of transportation, direction for the industry. However, nearly 100
but significant investment, R&D, and innovation billion gallons of jet fuel were consumed in
are still required to make the widespread use 2019 (prior to pandemic), proving that progress
of SAF a reality. requires acceleration by all.
Sasol, the integrated energy and chemicals CEOs in the industry agree that government
company from South Africa, is investing further must step up to create the infrastructure
in catalyst research for production of SAF. for the SAF industry to take off. As Paul
According to Sasol’s Executive Director and Abbott, CEO of Amex GBT, notes: “Sustainable
President and CEO, Fleetwood Grobler, “Sasol’s technologies and innovations, such as
proprietary, commercially proven Fischer sustainable aviation fuels, are the only way
Tropsch technology, agnostic to the source of we can make significant progress. And that
the carbon or hydrogen, and our expertise in won’t happen unless there is massive
catalysts makes us the ideal partner to help the investment in infrastructure, primarily from
world decarbonise the aviation sector and make governments, to drive long-term structural
it sustainable over the long-term”. This process change.” Indeed, public-private-partnership
may eventually allow for sourcing of carbon is mission critical.
through direct air capture of CO2.
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
ENABLE THE CIRCULAR ECONOMY However, governments alone are not solely PROVIDE EDUCATION AND FINANCING
THROUGH ESTABLISHING STANDARDS responsible – businesses must be ready to do FOR SMALL AND MEDIUM-SIZED
FOR TRANSBOUNDARY MOVEMENT their part as well. President and CEO of S&P ENTERPRISES (SMES)
Global, Douglas L. Peterson, expresses, “We need
Businesses are increasingly trying to move to a more to see a much bigger emphasis on rebuilding, Business leaders are looking to governments
more circular business models to not only counter upgrading, and modernizing infrastructure, but to to support the private sector as a whole, not
current geopolitics, economic uncertainty, and increasing finance this, we’re going to need public-private only by engaging with the largest companies,
costs, but also proactively address future concerns, such partnerships – a combination of public sector but by supporting SMEs. CEOs of SMEs
as resource shortages or upcoming regulations. financing and private investment. feel that support has been limited: 82% of
SMEs32 feel that they need increased access
Governments are a key player in the circular transition to financial resources to build resilience
INCORPORATE WORKER AND
and have multiple levers to pull, including raising (relative to 72% of the largest companies), 33
COMMUNITY IMPACTS INTO POLICY
standards for recycling and repairing products, and 85% feel they need educational resources
DECISIONS
providing incentives for sustainable products and on business resilience (relative to 78% of
services, and removing regulatory barriers. As CEO To support business actions in the just transition, the largest companies). 34 As Krishna Mohan
of Braskem, Roberto Simões, says, “Support from CEOs are calling on governments to step up Puvvada, Regional President & Business
governments and international bodies in supporting and facilitate a just transition for the global Director, CB India of Novozymes South Asia
the circular economy and sustainability initiatives workforce. As Lucara Diamond Corp President Pvt. Ltd., explains, “The SMEs do not have the
is key to speeding up the implementation of strong and Chief Executive Officer, Eira Thomas, says, resources, and it becomes a responsibility
actions for carbon reduction.” “Companies need to design sustainability of industry bodies, governments, and trade
programs in collaboration with governments and associations to recognize that we need to
Specifically, CEOs are calling on governments to local communities to ensure they are working learn and develop a language where [SMEs]
develop standards for transboundary movement – the together to address their priorities and needs.” can connect with us. Today, the language
movement of products/waste products across country of sustainability is still quite complex and
or regional borders. Without internationally accepted A truly just transition can only be achieved with not everybody can understand it. If you’re
standards for transboundary movement, companies collaboration. Government, businesses, and able to translate sustainability into impact,
struggle with reclaiming their products, even if they workers must cooperate to ensure that, as the sustainability action into financial terms,
are designed to be circular. These regulations, while economy transitions to embrace renewables and articulate measurement criteria,
put in place to protect the public from toxic materials, and sustainability, the people currently sustainability starts to resonate a lot better.”
are having an unintended consequence of limiting the powering our economy are not left behind.
viability of a global, circular economy. CEOs highlight the criticality of the just Green Touches’ CEO, Adrienne Doolan,
transition being community and worker-led. concurs, “SMEs are the backbone of the
INVEST IN SUSTAINABLE BASIC Dr. Bisi Bright, CEO of LiveWell Initiative LWI, economy,” but currently they are at risk
INFRASTRUCTURE, INCLUDING ROADS, notes, “The problem with governments is that of being left out of the picture. Without
BRIDGES, AND ENERGY SYSTEMS people at the top often do not see the bottom SMEs, the SDGs will remain out of reach;
clearly. To include the people’s voice, there governments therefore need to prioritize
One of the most impactful levers that governments needs to be more collaboration between the assisting small and medium-sized business
can pull is investing in sustainable infrastructure. With leaders of communities and government, owners to incorporate sustainable practices
this investment in sustainable, equitable infrastructure, for example, through town hall meetings.” into their operations.
there is not only an opportunity to make a positive
environmental and social impact, but also the
possibility of creating new markets for sustainable
products, services, and processes. As Paul Abbott, CEO
of American Express Global Business Travel (Amex
GBT), says, “At the moment, sustainable technologies
and innovations, such as sustainable aviation fuels,
are the only way we can make significant progress.
And that won’t happen unless there is massive For more information on the role of business in ensuring a just transition, please refer to
infrastructure investment, primarily from governments, the United Nations Global Compact’s Introduction to a Just Transition Business Brief.
to drive long-term structural change.”
32. Defined as companies with less than USD 25 million in annual revenue. 33. Defined as companies with greater
86 than USD 1 billion in annual revenue. 34. Defined as companies with greater than USD 1 billion in annual revenue. 87
INSIGHTS
INDUSTRY
THE FUTURE OF
INDUSTRIES WILL BE
SHAPED BY CEOS’
ABILITY TO TRANSFORM
THEIR BUSINESSES
AND EMBRACE
SUSTAINABILITY
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES AGRICULTURE CROSS INDUSTRY
AGRICULTURE
26% 2% 21%
Connected technologies, such as drones or blockchain-based solutions, are transforming the industry to be able to react to impacts
in real time. However, for a large-scale transformation, companies are cognizant that they must upskill their workforce on these new
ways of working and engage with the smaller farmers who make up the majority of the supply chain. CEOs are, therefore, investing in
strengthening their partnerships with suppliers to enhance visibility and support the adoptions of digital and sustainable practices.
TRANSFORMATIVE INNOVATIONS
Regenerative agriculture practices 75%
Seed technology 71%
Digital agriculture 67%
Advanced aquaculture 52%
Controlled environment agriculture 35%
90 91
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES AUTOMOTIVE CROSS INDUSTRY
11%
4% 4%
AUTOMOTIVE
68% 57% 46% 42% 44% 40%
Global decarbonization efforts,
fueled by climate change concerns
and fuel price changes, are
shaping the long-term outlook CURRENT LANDSCAPE
for the automotive industry.
While companies are struggling TOP RESILIENCE ACTIONS FOR AUTOMOTIVE CEOS
with logistics in the short term,
including price volatility, supply 78% of CEOs are
digitizing
business processes
76% of CEOs are
upskilling or
reskilling their workforce for
69% of CEOs are
enhancing
sustainability data
chain disruptions, and infrastructure
the future labor market collection capabilities
needs, they remain committed
to trends like electrification and
circular product management to The energy crisis, rising gas prices, limited access to materials such as nickel and lithium, coupled with consumer pressure to address
climate change and increasing restrictions from governments, is fueling change in the automotive industry. As a first step, CEOs are
unlock the green transition. looking to increase their digital and data capabilities to build a more resilient supply chain, as well as upskill their people to support a
just transition. Companies are also investing in affordable and accessible EV charging infrastructure. As Mary Barra, General Motors’
Chair and Chief Executive Officer, states, “We want to help make sure that the transition to a more sustainable economy is inclusive,
focusing especially on offering EVs across price points and segments, as well as convenient access to the charging infrastructure.”
Yet, they are calling on government to support the broad infrastructure investments needed. To truly transform, the automotive industry
will need to take an ecosystem approach, not only collaborating with governments, but also partnering with the utilities and energy
sectors to make EVs convenient and affordable for consumers.
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES CHEMICALS CROSS INDUSTRY
8%
10% 7%
65% 57% 41% 31% 41% 34%
CHEMICALS
As a large emitter of greenhouse
gases, the chemical industry is
CURRENT LANDSCAPE
facing intense pressure to reduce
its environmental footprint. At the TOP RESILIENCE ACTIONS FOR CHEMICALS CEOS
same time, as an energy-intensive
industry, it is disproportionately
impacted by the volatility in the
79% of CEOs are
upskilling or
reskilling their workforce for
73% of CEOs are
engaging in
long-term strategic
69% of CEOs are
digitizing
business processes
the future labor market partnerships
energy and resources markets.
CEOs are, therefore, looking to
sustainable business models and Digitization, new technologies, and innovations across the sector are at the heart of the sustainable transformation of the chemicals
industry. Actions such as embedding software-connected components into the manufacturing system help to better identify risks and
materials as a resilience booster decrease material waste, while investing in new materials with lower-emission footprints helps the industry decarbonize.. In particular,
and growth path. plastics producers are developing new reusable and recyclable materials, addressing public scrutiny over plastic pollution. To enable
these industry shifts, chemical CEOs are taking a people-first approach, upskilling and reskilling employees to develop expertise in
sustainable production processes to ensure that their R&D and technology investments are implemented quickly and effectively.
TRANSFORMATIVE INNOVATIONS
Emerging fossil fuel alternatives to power chemical processes 58%
Advanced recycling 57%
Shift toward circular business models of production to limit virgin inputs 52%
Carbon capture, utilization, and storage (CCUS) 46%
Biodegradable materials 35%
94 95
COMMUNICATIONS
4% 9%
& MEDIA
53% 57% 51% 42% 40% 40%
Hans Vestberg,
Chairman and CEO of Verizon
TRANSFORMATIVE INNOVATIONS
Cloud-native cybersecurity 54%
Virtualized, cloud-native communications infrastructure 52%
Resources for responsible media consumption 48%
Information validation to protect against misinformation 47%
Circular economy principles and responsible resource management 40%
96 97
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES CONSTRUCTION & MATERIALS CROSS INDUSTRY
CONSTRUCTION
1 INFLATION & PRICE VOLATILITY 2 TALENT SCARCITY 3 THREATS TO PUBLIC HEALTH
& MATERIALS
13%
8%
1%
70% 57% 50% 42% 41% 40%
TRANSFORMATIVE INNOVATIONS
Innovative low-carbon materials 62%
Distributed renewable energy generation 58%
Use of modular components designed for circularity 48%
Water conservation appliances and systems 45%
Sensors and analytics to monitor building occupancy for operational efficiency 44%
10%
CPG
67% 57% 44% 40% 37% 31%
10%
With consumer pressure putting
RETAIL
17% 1%
sustainability front and center
67% 57%
for the consumer-packaged 48% 31% 39% 40%
goods (CPG) and retail industries,
CEOs are increasingly looking
CURRENT LANDSCAPE
to launch new sustainable
products and offerings to increase TOP RESILIENCE ACTIONS FOR CPG & RETAIL CEOS
competitiveness. Paired with
supply chain disruptions, which 72% of CEOs are upskilling or
reskilling their workforce
for the future labor market
81% of CEOs are upskilling or
reskilling their workforce
for the future labor market
RETAIL
are creating resource instability
70% 78%
CPG
of CEOs are digitizing of CEOs are digitizing
and price fluctuations, the business processes business processes
concept of circularity is becoming
increasingly viable and attractive
for both sectors to build resilience
64% of CEOs are launching
new product and/or
service offerings for sustainability
75%
partnerships
of CEOs are engaging
in long-term strategic
RETAIL
the needs of clients and the
55% 58%
CPG
of CEOs are reducing waste of CEOs are investing
times is how we’re looking to from products and operations in skills development
build resilience. If we adapt
to changes in that way, we can also
induce changes in our supply chain 55% of CEOs are constructing
a responsible supply chain 50% of CEOs are introducing new
sustainable business models
and make sure we share a vision
with the suppliers who support us.” As consumer-facing industries, CPG and retail CEOs are under intense pressure to transform to more sustainable models. To unlock the promise
of sustainability, a responsible value chain is the first step. CEOs are looking to map fully their supply chains, leveraging data to track ESG
Ryuichi Isaka, metrics down to a product level for holistic transparency and to enable end-to-end traceability. Some CEOs are looking to take it a step further,
President & Representative Director embracing circularity from product design to adopting bio-based materials to using digital product IDs to enable these circular practices.
of Seven & I Holdings
TRANSFORMATIVE INNOVATIONS
Circular business models 55% Sustainable and refillable packaging practices 45%
Product-level ESG data to follow for
end-to-end supply chain traceability 43% End-to-end carbon calculators to help manage
45%
and report Scope 3 emissions with suppliers
RETAIL
Data integration across value chain partners 37% Artificial intelligence and predictive
analytics to efficiently drive merchandising 44%
CPG
AI and predictive analytics to efficiently drive and production decisions
merchandising and production decisions 27%
Bio-based materials derived
from waste by products 44%
Dynamic, real-time inventory management 26%
Product-level ESG data to allow for
Geolocation technology to map supply chain risk 24% end-to-end supply chain traceability 39%
Digital product IDs to enable
Alternative proteins 15% circular business models 33%
HIGH IMPACT MODERATE IMPACT LOW IMPACT NO IMPACT HIGH IMPACT MODERATE IMPACT LOW IMPACT NO IMPACT
100 101
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES ENERGY CROSS INDUSTRY
1% 23%
9%
58% 57% 57% 40%
34% 31%
ENERGY
pandemic and the war in Ukraine CURRENT LANDSCAPE
triggering spikes in energy prices TOP RESILIENCE ACTIONS FOR ENERGY CEOS
and threatening the security of
supply. This disruption presents
a unique opportunity for CEOs to
75% of CEOs are
upskilling or
reskilling their workforce for
73% of CEOs are
digitizing
business processes
71% of CEOs are
investing in
renewable energy sources
accelerate their adoption of low- the future labor market to reduce their dependency
on fossil fuels
carbon fuels, invest in innovations
to decarbonize, and expand energy Mounting pressure from geopolitical conflicts, as well as regulatory changes and consumer pressure to address climate change
access and equity. concerns, are accelerating the energy sector’s sustainability transition and decarbonization efforts. The volatile supply of fossil fuels
is prompting the industry to reimagine a cleaner, more secure energy system for the future. To tackle the challenge of decarbonizing
energy production, companies are embracing renewables, exploring cleaner production methods, and investigating carbon-capture
methods. Taking action towards decarbonization in the energy industry in particular addresses both the demand and supply side of the
net-zero equation. As part of the transformation, a top priority for CEOs is to ensure that they promote a just transition, not only for
employees – which companies are prioritizing reskilling for clean energy jobs – but also for the wider society by striving to avoid new
forms of inequity or infrastructure poverty.
TRANSFORMATIVE INNOVATIONS
Renewable energy 77%
Energy storage and battery technology 69%
Interconnected power girds (cross-country) 61%
Carbon capture, utilization, and storage 51%
Hydrogen fuel 46%
Circular energy systems 46%
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES FINANCIAL SERVICES CROSS INDUSTRY
6%
SERVICES
16% 4%
51% 57% 42% 44% 40%
CEOs in the financial services 26%
sector are in a unique position to
drive sustainability action, as they
have the power and capital to fuel CURRENT LANDSCAPE
progress on global sustainability
FINANCIAL
TOP RESILIENCE ACTIONS FOR FINANCIAL SERVICES CEOS
goals, which are often hindered
by a lack of access to finance.
While significant progress has 75% of CEOs are
digitizing
business processes
74% of CEOs are
launching new
product and service offerings
73% of CEOs are
upskilling or
reskilling their workforces
been made in deploying capital for for sustainability for the future labor market
sustainability progress, it is not
uniform and is largely yet to reach Climate risk is here, and financial capital is needed to address the associated problems more urgently than ever before. The financial
the Global South. services sector is in a distinct position to contribute through investment decisions. As Ana Botín, Executive Chair of Banco Santander,
notes, “We are engaging with our customers in aviation, steel, oil & gas, and power generation because we want to support them in this
transition, and we’re willing to help. However, we do have decarbonization targets, which means that we need to be prepared to say
no to customers or projects that do not fit our targets.” In addition, the financial services industry can accelerate the green transition
and address the sustainable finance gap between developed and developing nations. The UN estimates that developing countries
alone need $1 trillion per year to stave off the worst effects of climate change, with an additional USD 40 trillion investment by 2030
in infrastructure alone.1 Advancing digitization of the financial services industry will be an important enabler to address this gap, as it
improves financial accessibility for previously excluded groups and regions in the world. Christos Megalou, Chief Executive Officer and
Executive Member of Piraeus Bank’s Board of Directors, explains, “As we digitize the economy, I think finance will become more equally
available to all. The digital footprint helps democratize access to banking.”
TRANSFORMATIVE INNOVATIONS
Real-time portfolio risk analysis 40%
Standards to assess the risk profile of private companies 39%
Learning platforms for ESG upskilling 35%
Artificial intelligence – empowered scenario analysis to mitigate climate risk 31%
Impact underwriting 26%
104 105
THE MOST PRESSING CHALLENGES HEALTH & LIFE SCIENCES CROSS INDUSTRY
28%
2%
LIFE SCIENCES
CURRENT LANDSCAPE
TOP RESILIENCE ACTIONS FOR HEALTH & LIFE SCIENCES CEOS
LIFE SCIENCES
The healthcare and life sciences reskilling their workforce reskilling their workforce
HEALTH &
for the future labor market for the future labor market
(LS) industries are undergoing
HEALTH
a period of compressed
transformation, driven by the
73%
partnerships
of CEOs are engaging
in long-term strategic 77% of CEOs are digitizing
business processes
LIFE SCIENCES
a responsible supply chain skills development
HEALTH
61% of CEOs are investing in
skills development 58% of CEOs are lowering
greenhouse gas emissions
“Healthcare in the future should
be personalized, and the basis
of that is data. Proper collection
52% of CEOs are introducing new
sustainable business models 52% of CEOs are enhancing
diversity and inclusion initiatives
TRANSFORMATIVE INNOVATIONS
Artificial intelligence to transform
Digital health services delivery 63% precision medicine 48%
Artificial intelligence to transform
precision medicine and diagnosis 52% Biosynthetic drug production 42%
HEALTH
LIFE SCIENCES
Augmented and virtual reality enabled Machine learning to optimize drug
health services or patient care services 43% candidate design 42%
Machine learning for Artificial intelligence for
epidemic/pandemic modeling 42% efficient clinical trials 39%
Artificial intelligence-enabled real time staffing Ecosystem regeneration to protect
and inventory monitoring 31% nature-based drug ingredients 39%
Data-sharing environments for information
Robot-assisted surgery and procedures 30% sharing with global health authorities 39%
Virtual clinical trials 29%
HIGH IMPACT MODERATE IMPACT LOW IMPACT NO IMPACT Digital twins of humans to model treatment
HIGH IMPACT MODERATE IMPACT LOW IMPACT NO IMPACT hypotheses and test therapeutics 26%
3-D printed medical devices 23%
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES HIGH TECH CROSS INDUSTRY
11% 11%
2%
HIGH TECH
53% 42% 46% 57% 40%
38%
TRANSFORMATIVE INNOVATIONS
R&D to identify substitutes for existing material inputs 46%
Development of recyclable components in products 43%
Real-time supply chain data management 41%
Circular business models 39%
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES INDUSTRIAL CROSS INDUSTRY
INDUSTRIAL
8%
3% 3%
65% 57% 39% 42% 37% 40%
Inflation, supply chain instability
spurred by the pandemic,
and increasing consumption CURRENT LANDSCAPE
of technology products have
converged in the industrial sector TOP RESILIENCE ACTIONS FOR INDUSTRIAL CEOS
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES NATURAL RESOURCES CROSS INDUSTRY
NATURAL
1 INFLATION & PRICE VOLATILITY 2 CLIMATE CHANGE 3 BIODIVERSITY LOSS
4% 17%
24%
RESOURCES
53% 57% 51% 42%
34% 18%
CURRENT LANDSCAPE
The natural resources industry is
TOP RESILIENCE ACTIONS FOR NATURAL RESOURCES CEOS
facing a massive transformation
– once a historically human-
intensive industry, the industry is 73% of CEOs are
engaging in
long-term strategic
66% of CEOs are
upskilling or
reskilling their workforce
66% of CEOs are
strengthening
scenario planning and
now rapidly embracing technology. partnerships for the future labor market analysis capabilities
The adoption of drones, robotics,
and data analytics are radically Climate change and biodiversity loss are two core challenges particularly top of mind for natural resources CEOs. As a resource-
changing the way the industry can intensive industry, many companies are engaging in restoration efforts to halt and reverse further degradation. With greater scrutiny
from the public, natural resources companies are also extending their reach to engage meaningfully with communities. Since most
manage raw materials in real time. natural resource companies’ plants or manufacturing locations are contingent on a region’s landscape, it is critical that companies
engage with their communities to help mitigate potential social, economic, or environmental risks from operations. T V Narendran, CEO
& MD of Tata Steel, notes, “The steel industry is an integral part of the global economy and as a responsible corporate citizen, we will
continue with our efforts to engage with different stakeholders to spearhead development of new technologies to decarbonise steel.”
Further, to gain trust from the global community, natural resource companies are increasing their collaboration with supply chain
partners to operate with greater transparency.
TRANSFORMATIVE INNOVATIONS
Ecosystem restoration 68%
Circular business models of production to limit material extraction 53%
Real-time supply chain data ecosystem health 38%
Digital modeling of ecosystem health 33%
Precision factory 33%
3-D printed parts for industrial machinery 30%
Robotics-enabled mining 25%
Asteroid and deep-sea mining 12%
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THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES SOFTWARE & PLATFORMS CROSS INDUSTRY
SOFTWARE
1 TALENT SCARCITY 2 CYBERCRIME 3 LACK OF RELEVANT SKILLS
17%
14% 6%
& PLATFORMS
59% 42% 40% 26% 36% 30%
TRANSFORMATIVE INNOVATIONS
Cloud computing and data architecture 71%
Cloud-native cybersecurity 63%
Data integration across value chain partners 56%
Digital tools for management of sustainability data 54%
Low-carbon data centers 40%
114 115
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES SUPPORT SERVICES CROSS INDUSTRY
11%
4% 2%
SUPPORT
46% 57% 46% 42% 42% 40%
SERVICES
services CEOs are focusing on upskilling or digitizing engaging in
building resilient workforces reskilling their workforce business processes long-term strategic
for the future labor market partnerships
and leveraging the power of
technology to meet the ever-
In order to contend with an ever-changing business environment, CEOs in the support services industry are laser-focused on taking a
changing needs of their clients. people-first approach. As the private sector evolves and the skills that clients require to address their most pressing challenges shift,
CEOs are heavily investing in attracting, retaining, and upskilling their talent. Sustainability is rising in importance, not only for business
performance but also for talent retention, as employees search for purpose and value in their everyday work in addition to monetary
benefits. To brace for an economic downturn, CEOs are looking to strengthen partnerships to gain a competitive advantage and scale
their impact. As sustainability becomes a top priority for companies across industries, support services CEOs are utilizing partnerships
to build offerings and technologies to support their clients.
TRANSFORMATIVE INNOVATIONS
Cloud computing 48%
Artificial intelligence and predictive analytics for risk planning 40%
Virtual reality enabled collaboration spaces 30%
116 117
THE 12TH UNITED NATIONS GLOBAL COMPACT-ACCENTURE CEO STUDY
THE MOST PRESSING CHALLENGES TRAVEL CROSS INDUSTRY
37% 12%
13%
77% 69%
40% 57% 55% 42%
With shutdowns and travel
restrictions, the travel industry
has been one of the hardest hit
TRAVEL
by the impacts of the pandemic. CURRENT LANDSCAPE
As travel bounces back, the
TOP RESILIENCE ACTIONS FOR TRAVEL CEOS
industry is struggling to keep
up with increased demand for
domestic and international travel 80% of CEOs are
digitizing
business processes
74% of CEOs are
engaging in
long-term strategic
71% of CEOs are
upskilling or
reskilling their workforce
as it builds up its staff and faces partnerships for the future labor market
increasing operating costs for
labor and energy. Travel CEOs are Travel levels are returning back to pre-pandemic rates, but the nature of this travel is changing, with shorter trip durations and remote
embracing sustainable business working blurring the lines between leisure and business trips. Travel companies are looking to staff up to meet this demand; however,
CEOs are facing extreme talent shortages, causing operational issues and straining trust with customers. To help address staffing
models as they rebuild, focusing shortages, CEOs are turning to digital tools, such as contactless check-in and artificial intelligence-powered customer service. To survive
heavily on renewables and circular during the early days of the pandemic, many travel companies put their sustainability investments on pause. Now, sustainability efforts
are picking back up and being leveraged to help de-risk supply chains and secure energy costs. With a growing trend for sustainable
models to transform the future of travel among customers, travel CEOs are looking into close partnerships with local communities to support them as they recover from
the industry. pandemic impacts, as well as provide unique experiences for travelers.
“The challenge for tourism is how to Sustainability is a key challenge and top priority for the future of travel as travel companies are already experiencing the physical risks
of climate change with increasing frequency. Hospitality CEOs are most focused on addressing the physical impacts of climate change,
balance the responsibility to protect while those in transportation are more focused on decarbonizing. Hospitality companies are looking at circular business models to
and preserve nature while allowing incorporate waste management frameworks and bio-based products into their offerings. Transportation CEOs are exploring innovative
more people to access it.” paths to decarbonize, such as embracing renewable energy and investing in sustainable aviation fuel. The travel industry’s appetite for
green solutions is there, yet significant investment in infrastructure and economic incentives are needed to achieve widespread adoption.
James Thornton,
CEO of Intrepid Travel
TRANSFORMATIVE INNOVATIONS
Renewable energy 83%
Circular business models 74%
Sustainable aviation fuel 63%
Alternative propulsion 62%
Biometrics to facilitate contactless interactions 32%
118 119