Ten Steps To Online Success
Ten Steps To Online Success
Ten Steps To Online Success
http://robertpuddy.com
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I’ve been making a full-time living online since 2000. That’s fourteen solid years.
In that time, I’ve learned a lot through observation and experimentation. And I
also quickly realized that –
You see, when you buy a marketing product, you learn about things like traffic
generation, product creation, copywriting and all the other technical pieces you
need to make money online. But if you’ve ever followed the advice in these
manuals and you couldn’t seem to make a go of it, you probably realized
something was missing.
These ten lessons. What I’d like to do is give you ten takeaways from my ten
years online to help you with the next ten years of your own business. These ten
lessons really will make a difference if you’ll just put them into practice.
Indeed, if you create a solid marketing plan and then follow these ten tips, you’ll
start seeing success.
In some cases these lessons may be breakthrough you needed to get to the next
level. In other cases, they might just be the bridge that finally links together two
crucial pieces of the marketing puzzle so it finally makes sense.
In all cases, you can use these tips to grow your business easier and faster than
you ever thought possible.
At the starting line, the hare took off quick like a bullet. He
looked back to see the tortoise moving along slow and steady,
but way behind the hare. So the hare napped. Meanwhile, the
tortoise slowly and steadily made his way to the finish line to
win the race.
You can take away a great business lesson from this fable:
And since salesmanship is the hare and content is the tortoise, you know where to
focus your efforts.
I've seen a lot of slick marketers come and go in this business in my ten years as
a full-timer, but those who were in this business then and still are here now all
share one thing in common:
Great content.
Example #1: You can sell anything with good marketing – once. A
great sales letter can sell a mediocre ebook, a misleading
report or even a downright ghastly video. But as soon as the
customers discover the quality of the content, they’re out the
door for good.
Some will refund, some won’t, but none of them will ever buy
from the marketer again.
But this sort of business model always leaves the marketer scrambling for new
customers, trying to repair his reputation and chasing rather than attracting
customers.
It’s exhausting – no wonder people who do this tend to eventually give up!
Listen, making money doesn’t have to be that hard.
Instead of relying solely on great salesmanship to make money, why not focus on
a combination of great salesmanship AND great content? That way your marketing
and sales copy bring the customer into the door – and your great content keeps
them coming back again and again.
If you didn’t have any customers, your business would cease to exist.
And that means one of the keys to building and growing a successful business is to
grow your list of satisfied customers.
Indeed, when you have satisfied customers, your business grows because of the
three R’s. Let me explain…
Referrals: Unhappy customers tell their friends to steer clear of you and
your business. Fortunately, happy customers also tell their friends about
your products or services.
Residuals: Finally, happy customers don’t just buy your products – they
trust you enough to join your membership sites and other continuity
programs. They’ll join your highest priced programs – maybe even personal
coaching – and become “followers” who’re part of your inner circle.
Satisfying your customers isn’t just about putting out quality products and over-
delivering on expectations.
You also need to give your customers a good buying experience. In other words,
you need to provide great customer service.
You see, you can have the best products in the world, but you may only have a
handful of happy customers if your customer service stinks.
Bottom line: Provide great products and a great buying experience, and your
customers will repay you tenfold through repeats, referrals and residuals.
These options include affiliate and joint venture (JV) marketing, pay per click
(PPC) marketing, search engine optimization (SEO), ezine articles, blog posting,
video distribution, placing classified ads, blogrolling, distributing press releases…
and everything else.
However, you really only need to use one source: Partner traffic (i.e., traffic from
your affiliates and joint venture partners).
1) First, if you put a good affiliate program in place, you don’t need to use
any of the other traffic-generating tactics. That’s because your affiliates will
do them for you!
And so on.
The point is, if you have a good team of affiliates, you don’t even need to
touch those other marketing methods.
I’m talking from experience here. Since 2000 – about ten years online – I’ve
purchased almost no advertising myself. My affiliates do it all for me. And
your affiliates can do all your advertising, too.
2) Now, there’s a second reason why partner traffic is such valuable traffic.
Namely, because it’s just another form of word of mouth traffic – which is
extremely powerful and returns high conversion numbers.
Let me explain…
You can see where I’m going with this. If Mark recommends YOUR
product to his list, you’ll get an amazingly high conversion
rate – simply because a trustworthy source is recommending your
product to a list with which he’s built a relationship over the
years.
That’s powerful.
Bottom line: Focus on finding and recruiting affiliate and joint venture partners.
Not only can you get a great deal of traffic from these partners, it also tends to be
high-converting.
When the money doesn’t materialize, they’re baffled. Worse yet, sometimes new
marketers are shocked to discover that their conversion rate is at or near zero.
You can see how frustrating this is to folks who believe that all you have to do is
build a list and watch the money roll in.
Now, a list can be profitable. But in order to see those profits come in, you need to
do two things…
If you’re selling dog collars, then you should be building a list of people who
want to buy dog collars.
Building a list of cat owners, people who like rose gardening or people who
want to learn how to cook French food aren’t good candidates for your list.
Your subscribers need to all be interested in what you’re selling. Period.
Point is, use whatever means you want to get them on your list – but make
sure they’re equally as excited to read your newsletter as they are to get
your freebie.
The second step is to build relationships with your subscribers. As they begin
to know, like and trust you, they’ll start buying more and more from you.
But send out emails regularly – about once a week – keeps your name
in front of subscribers and gives you a chance to share quality content
and offers.
However, just as you need to provide quality content, you also need to
recommend quality products – honestly. To do otherwise means
risking your reputation as an honest marketer.
Now, I’m not talking about a hidden continuity (forced continuity) program where
marketers trick their customers into getting rebilled month after month. Instead,
I’m talking about a completely transparent program. And in some cases, you use
the rebilling as a benefit to the customer.
And there are plenty of benefits and reasons why marketers like continuity
programs, too. Here are five of those reason and benefits:
You can create a “set it and forget it” membership site. You don’t
have to chain yourself to your computer just because you’re running a
membership site. If you run a fixed-term membership (FTM), you can
create the content ahead of time, load it up … and then spend more times
doing the things you enjoy.
Think about it. If you were running a traditional business where you sold
products in order to build customer lists, then you’d need to constantly
sell backend products in order to sustain your income. But when you have
a membership site, you’re bringing in your main income passively
through membership – and all the backend products contribute are just
“gravy” as far as your income is concerned!
Today it’s much easier. Indeed, you can be up and running in a matter of
hours, simply by using PayPal or Clickbank plus LFM.
Bottom line: Go ahead and stock your product funnel with everything from
inexpensive reports to high-ticket home study courses – but don’t forget about
continuity programs!
Let me explain…
Plenty of marketers put out a product, sell the product to their customers and then
think up a new product to sell to these customers. They “rinse and repeat” this
process over and over.
I tell you what – it’s exhausting to come up with new products all the time.
So here’s a tip: You don’t need to start from scratch every time you create a new
product.
Let me give you an example to show you why this is such a powerful and
profitable strategy…
Now consider this – I made tens of thousands of dollar selling the same
information over and over.
Plus think about this – if you have a niche product (like a golfing ebook), you can
convert it into an autoresponder course, a membership site or even use it as the
basis of personal coaching offer. Then you can repackage the content and sell the
resell rights to marketers.
In other words, you can profit from two niches – golf and Internet marketing –
with the same product!
You see, a big problem I’ve noticed is that many new marketers tend to spread
themselves too thin. They become a “Jack of All Trades” but a master of none.
They put up a few blog posts, write a few articles to submit to EzineArticles.com,
gather together a handful of affiliates, optimize for a couple keywords… and so on.
Because they’re attempting too many traffic tactics at the same time, they end up
doing a mediocre to poor job of generating traffic with any single strategy.
Many times, they skip from one thing to the next before they even see results.
(And then they assume none of the strategies work.)
Point is, if you do a lot of things poorly or even "so so", you'll spend more time
and see less results than if you do one thing very well.
So pick a business model and pick a traffic strategy – and then focus 100% of
your efforts on mastering it and getting results.
Indeed, I’ve come to believe that anyone who’s not outsourcing is simply missing
the boat.
Here’s why…
1. Your time is better spent focusing on other tasks.
Most of the tasks you’d ever consider outsourcing are “low value” tasks. That
means you get a very low return on your investment of time. And in most cases, it
makes better financial sense to outsource the low-value tasks so that you can
focus on the high-value tasks.
You have a million and one little tasks to do in your business, from creating
products to designing your site to marketing your sites. If, as mentioned above,
you focus on the high-value tasks and outsource the rest, you’ll see your
investment returned many times over.
Consider this…
Example #1: If I pay a guy $20 to set up my blog and then use
that hour to write a small report that I sell over and over
again for $20 – potentially making tens of thousands of dollars
– which was the better use of my time? The clear answer is to
use my expertise to write the report.
If you ask the average Internet marketer (who is failing, by the way) what is
keeping them from success, they'll usually know immediately what stands in their
way. They might be technophobes… or they hate to write… or they can’t stand
dealing with pre-sale questions.
When you outsource, all these barriers fall to the side of the road – that’s because
all you have to do is outsource whatever is holding you back.
You don’t have to let lack of knowledge, tedious tasks or even fear stand in your
way any longer – just outsource the tasks that you don’t want to do!
In these cases, it just makes sense to hand the job over to a professional who can
do it faster and better than you.
4. It's an investment.
Those who are most reluctant to outsource think of it as an expense. It’s not – it’s
an investment. And if you outsource your low-value tasks, you’ll make your money
back many times over.
If you opened a brick and mortar store you'd have a minimum of the following
expenses:
These expenses would easily cost thousands, if not tens of thousands of dollars.
And yet you'd risk if.
So why not spend a few hundred bucks and invest in your Internet business?
Case in point…
I got started in this business by watching Marlon Sanders and other master
marketers. I studied their sales letters, subscribed to their newsletters, analyzed
their emails, and devoured their affiliate training materials.
See, I wasn’t just learning by reading their products.
I'm much more interested in what others are doing than what they are saying. I
was learning by watching them and learning their every move. And then I modeled
– NOT copied – my own efforts after theirs.
So here’s what I’d suggest you do: Spend a little less time with your nose in a
manual and more time just watching what successful marketers around the web
are doing.
No matter what you’re observing, you should ask yourself questions like this:
What are other people doing well and what are they doing
poorly?
Why is one blog a “must visit” blog, while another blog on the
same topic is not worth visiting at all?
And so on.
Just keep observing and asking yourself these questions – and once you’ve
reverse-engineered a successful product and marketing process, model it in your
own niche.
If you help someone get what they want, you’ll get what you
want too.
These aren’t just motivational catch phrases – they’re truths to live by. Because
whether you’re helping a customer successfully solve his problems or you’re
helping a joint venture partner make money, your own success is enlarged.
Your product helps a customer solve his problems. This goes back
to Lesson #2 – if you create good content that solves problems, you’ll
have happy customers. And happy customers reward you with repeat
business, referrals and residual income.
But that’s not all. By helping that one person, you just created a new
format for your product – and that means you now have an upsell offer to
pitch to your customers.
So not only do you have a product (which puts a profit in your pocket),
you now have a new reputation that you can directly use to attract new
customers and profits.
For starters, your savvy customers will be impressed that you’re not
seeking financial compensation – and that means they’re more likely to
trust you from now on. That trust leads directly to more sales.
Finally, the other marketer may just surprise you. He may decide to
promote YOUR product without an affiliate link. And in the end, your
small gesture may turn into a massively profitable move that endeared
you to both your customers and the other marketer.
Indeed, there are many other lessons I've learned that I could share as well.
Maybe when I've been online 20 years I'll share 20 truths. But when I reflect
back on the last ten years, these are the ten lessons that stick out in my mind the
most.
Salesmanship is the hare, but content is the tortoise – and you know
which one wins!
Happy customers reward you with repeat business, referrals and residual
income.
The fortune isn’t in the list – it’s in how you use the list.
Plus five other lessons that you can put to use immediately to grow your business!
Like anything, just knowing these lessons isn’t going to put a profit in your pocket.
That’s why I encourage you to really take them to heart and start applying them
today. And then in ten years you can look back and see this day as the day
that changed everything!
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