9 DIGITAL

TRANSFORMATION
TRENDS FOR 2023
1. 5G and IoT
5G is the fifth generation technology for mobile networks.
5G’s primary characteristics include multi-peak data speeds,
low latency, improved user experience, better connectivity
and availability, and improved network bandwidth.

Some of the use cases of 5G in the IoT domain include:

1. Connected Automobiles: 5G’s low latency and high bandwidth

will enable vehicles to store and initiate bi-directional
communication.
2. Shipping and Logistics: Easy and accurate tracking of shipped
items. This will allow updating precise delivery timelines, which,
in turn, will improve customer experience
3. Remote Healthcare: 5G connectivity will also enable seamless
remote patient monitoring. Also, health experts can provide
assistance at any time and from anywhere irrespective of their
location.

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2. Zero-Trust Security
With many organizations adopting the remote-first culture, the risk of cyberattacks has increased. Thus it becomes essential to
introduce zero-trust security to prove resilient.
Organizations are already planning/implementing migration to a cloud-based, zero-trust security model. The new security solution
will help establish trust, authority, brand reputation, and initiate safe B2B communications.
Zero-trust security aids in securing applications, data, identity, endpoints, networks, and even infrastructure.

The three primary principles of zero-trust security include:

Require secure and authenticated Adopt the least privilege model Inspect and Log all activities
access to all resources. and Enforce Access using data security analytics

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3. Software 2.0
Software 2.0 is a technology that automatically creates
source code from the requirements document. This can be
done through Deep Learning (DL) that helps build neural
networks for automating code drafting.

Software 2.0 is still at the market entry stage and to implement it,
businesses will have to gain expertise with DataOps (Data
Operations) and MLOps (Machine Learning Operations).

DataOps is a process followed for data teams to improve data

quality and the efficiency and accuracy of data analytics activities.
On the other hand, MLOps is a part of DataOps and helps in
enhancing machine learning operations, introducing automation,
and increasing emphasis on understanding business requirements.

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4. Data Fabric
What is Data Fabric?

Consider a self-driving car and two-related scenarios:

The driver manually drives while the automated
features are not put into use
The driver loses focus and the automated features get
activated and make course corrections whenever
required

This is similar to how data fabric works. The data fabrics help
make suggestions that make data teams more productive
(whenever required). When the data experts are satisfied with
automated course corrections, the lever can be handed over to
the data fabrics entirely. This helps the data teams focus on their
core activities while the monotonous tasks are managed by data
fabrics.

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 5. Hyperautomation
Hyper Automation aims to automate business and IT
processes to a large extent. Whether it is RPA (Robotic
Process Automation), low-code/no-code adoption, or AI
and machine learning — businesses plan to upscale
investments in automation.

Some of the hyper automation-oriented initiatives include:

a. RPA (Robotic Process Automation)

Robotic Process Automation handles repetitive tasks at work

using software robots. RPA helps increase speed to market,
reduces expenditure, and increases business operations
scalability.

b. Low-Code Platforms
Low-Code platforms offer “drag and drop” features to build
software. There is minimum coding knowledge required, which
makes it an innovative platform for non-tech folks.
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6. Total Experience
Total experience (TX) combines user experience (UX),
customer experience (CX), and employee experience (EX)
to enhance brand impression at a holistic level.
Top Two Reasons for Pursuing Digital Initiatives
enhance customer experience (58%)
improve employee productivity (57%)

One may find various CRM (Customer Relationship Management)

or CXM (Customer Experience Management) applications. With
the evolution of TX, you will notice the emergence of disruptive
applications that solve the pain points of customers and
employees alike.

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7. Everything as a Service (XaaS)
Everything-as-a-service or Anything-as-a-Service is the latest XaaS also paves the way for “Servitization”, i.e., offering a
digital transformation trend that promotes the “as-a-service” combination of products and services in one package. A
model and delivers anything to the customers. XaaS goes beyond simplified example of servitization is Amazon’s Alexa
the traditional cloud service model, i.e., SaaS, PaaS, and IaaS, and where AI-driven services are offered along with portable
includes more services such as: hardware products.

Storage as a Service (STaaS) The latest real-world example of XaaS comes in the form of
Containers as a Service (CaaS) a partnership between Hewlett Packard Enterprise (HPE)
Function as a Service (FaaS) and Veeam. Both HPE and Veeam have proved expertise in
Security as a Service (SECaaS) safeguarding data, ensuring data availability, and
Unified Communication as a Service (UCaaS) maintaining business continuity and resilience.
Video as a Service (VaaS)
With this partnership in place, Veeam and HPE aim to
safeguard your data irrespective of where you position it
(on or off-premise). The data protection services are
offered through the “as-a-service” model.

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8. Generative AI
Generative AI is a branch of artificial intelligence that
uses existing content (images, texts, audio, video) to
create similar yet original content.

The most popular example of Generative AI are Face apps

where the user provides their image as input, and the app
shows how they would look across different age groups.

There are three different types of techniques that we can

leverage for implementing Generative AI, which include:

GAN (Generative Adversarial Network): Comprises of two

neural networks, i.e., generative network and discriminator
network
Transformers: Include GPT3, LaMDA, and Wu-Dao
Variational Autoencoders: is a type of artificial neural network
architecture

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9. AR Cloud
AR Cloud (Augmented Reality Cloud) is a digital 3D copy of
the real-world environment created using its spatial
properties.

We also call it the digital twin of any real-world

environment and also enables sharing the experience
with multiple users in real-time.

Though the success of AR Cloud will depend on the maturity of

5G networks, businesses such as Facebook, Apple, Google,
Amazon, Visualix, and Scape technologies are leveling up
investments in the technology.

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 Conclusion
No matter what technology you plan on picking, the idea is to innovate and introduce a unique
selling point (USP) that will contribute towards quantifying ROIs.

Digital Transformation is the adoption of digital technology by an organization that will, in turn, helps trigger
disruption and drive revenues. Every year, promising digital transformation trends emerge that hold the
potential to accelerate business growth.

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