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Juniper Iris Faq

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Frequently Asked Questions

External FAQ - Juniper and the Intangi Iris Network Design Tool

What is Iris?
The Intangi Iris application is a vendor-neutral configuration and design platform wherein everyone works
using the same set of tools, to efficiently communicate product and pricing data, to tear down vendor-
specific silos, to reduce barriers of entry for new resellers, and to ultimately increase the effectiveness of
resellers, distributors, and manufacturers. The Intangi Iris tool is used by thousands of resellers worldwide
and many of Juniper Networks’ competitors to design networks, configure solutions, produce diagrams,
generate bills of materials, reduce errors, and increase speed-to-revenue.

Question: Why should Juniper Partners use it?


Answer:
• Increase Solution Sales and team effectiveness
• Juniper recommended solution sets and BOM templates
• Improve communication and design collaboration
• Product selection wizards to assist with features and positioning
• Enhanced Upsell and Cross-sell capabilities
• Reduce product support/training costs
• The tool is FREE to all your resellers, distributors, and Juniper internal users!

Question: Which Juniper products will be included in the catalog at Launch?


Answer: AIDE Wireless, EX and QFX switching, SRX Branch Security platforms, Juniper Cloud software
and all related subscriptions, support options and service options.

Question: Where can I learn more about it?


Answer:
• Webinar Replay - Juniper and Intangi’s Iris – Making it Easier to do Business with Juniper
• Juniper and Iris PowerPoint
• Juniper Learning Academy video tutorials

©Juniper Networks
1133 Innovation Way p +1 408 745 2000
Sunnyvale, CA 94089 f +1 408 745 2100 Juniper Business Use Only
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Question: Where can partners acquire the Iris tool and Juniper Networks’ catalog?
1. Answer: Navigate to www.Intangi.com
2. Select “Support”
3. Create Account and register with your business email domain
4. Download the Iris client
5. Install the Iris Client

©Juniper Networks
1133 Innovation Way p +1 408 745 2000
Sunnyvale, CA 94089 f +1 408 745 2100
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Acquiring the Juniper Catalog


Open the Iris client and Login using your account name and password

1) Select “Tools”
2) Then select “Manage Subscriptions”
3) Next choose “Juniper” and press “OK”
a) USA and Canada
b) Western Europe
c) Asia Pacific
d) Rest of World
4) Allow Iris to download the catalog UPDATE
5) Finally, RESTART Iris
6) Enjoy!

©Juniper Networks
1133 Innovation Way p +1 408 745 2000
Sunnyvale, CA 94089 f +1 408 745 2100
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Q. Where can I get training on the Iris Solution?


Answer: Free instructional video training modules will be available at launch through Juniper Learning
Academy, SalesCentral, and Intangi’s website.

Get to Know Iris [05:13] Connecting Products [07:19]


Get to know the Start Page and all the Quickly and easily create connections in your
different windows and interfaces in Iris. design.
Configure a Product [10:11] Quotation Window [05:57]
Get familiar with how to configure products Get familiar with the Quotation Window and
and use the product selectors in Iris. the filters and customize your quote.
Video Tutorials on Design Features
• Wireless View • Lite Mode
• Topology & Mapping • Workspaces
• Design Groups • Custom Images
• Connection Dialog • Compare Products
• Change Connection Length • Accessory Status
• Connection Attributes • Paste Build
• Make DAC Connections • Generic Products
• Quantity and Slot modes • Power Overlay

Q. How do partners receive support on the Iris Platform?

Answer:
The Iris platform is developed and supported by Intangi. Juniper Network’s catalog is published
within the design tool as are many competitors’ catalogs. There are three types of Support
available:

• BUGS or problems with the tool can be mitigated through communications directly with
Intangi here:
o support@intangi.com

• Partners who are familiar with the Intangi Iris Design Tool and need assistance with a
Juniper Networks design may contact our Channel SEs who are familiar with the tool
here:
o IrisDesignHelp@juniper.net

• Partners who are familiar with Intangi Iris and current Juniper Partners with suggestions
on improvements may contact our program operations manager here:
o Juniper-Iris-Project@juniper.net

©Juniper Networks
1133 Innovation Way p +1 408 745 2000
Sunnyvale, CA 94089 f +1 408 745 2100
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Q. Which Juniper Products are featured in our first catalog release?


Answer: The following products are included in the Juniper catalog loaded into Iris.

• AIDE Wireless •
o All Mist APs • SRX Firewalls
▪ BT 11 o 300, 320, 340, 345, 380
▪ 12 o 550
▪ 32, 33, 34 o 1500
▪ 41, 43, 45 o 4100, 4200, 4600
▪ 61, 63 o Secure Connect Licenses
o Mist Edge Appliances o vSRX Virtual Firewall
o Licenses and Accessories o vSRX Flex Virtual Firewall

• EX Switches • Juniper Cloud SW


o 2300 o Mist Cloud AP Licenses
o 3400 o Mist IoT Assurance
o 4100, 4300, 4400 o vSRX Firewall
o 4600, 4650 o vSRX Flex Virtual Firewall
o 9200 o cSRX Flex Firewall
o Flex and Wired Assurance Licenses and
Accessories

• QFX Switches Pricing is only available for authorized


o 5100, 5110, 5120, 5130
o QFX Flex Licenses partners of Juniper Networks. If you would
like access to pricing, please contact
support@intangi.com.

Q. Still have questions?

Installation of the Iris design tool:

• Visit the Intangi Iris User Forum


• Juniper Networks Catalog now available in Iris
• Apple Macintosh Support

Juniper Business Use Only


1133 Innovation Way p +1 408 745 2000 CONFIDENTIAL – DO NOT DISTRIBUTE
©Juniper Networks 2020
Sunnyvale, CA 94089 f +1 408 745 2100

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