Unit 1 - GGSR
Unit 1 - GGSR
Unit 1 - GGSR
Unit Title
Unit 1 – Ethics and Business
IV. Introduction
In this lesson we will learn that, ethics seeks to resolve questions of human
morality by defining concepts such as good and evil, right and wrong, virtue and vice,
justice and crime. As a field of intellectual inquiry, moral philosophy also is related to
the fields of moral psychology, descriptive ethics, and value theory.
We will also learn that the system of moral and ethical beliefs that guides the
values, behaviors, and decisions of a business organization and the individuals
within that organization is known as business ethics. It is moral ideas that guide the
way a business acts. It is the application of ethical reasoning to certain business
situations and activities, so that any moral issue emerging in business can be
resolved or clarified. Some ethical requirements for businesses are codified into law;
environmental regulations, the minimum wage, and restrictions against insider
trading and collusion are all examples of the government setting forth minimum
standards for business ethics.
V. Objectives/Competencies
VI. Pre-test
Read the situation and answer the question below.
Tony, a data analyst for a major casino, is working after normal business hours to
finish an important project. He realizes that he is missing data that had been sent to
his co-worker Robert. Tony had inadvertently observed Robert typing his password
several days ago and decides to log into Robert's computer and resend the data to
himself. Upon doing so, Tony sees an open email regarding gambling bets Robert
placed over the last several days with a local sports book. All employees of the
casino are forbidden to engage in gambling activities to avoid any hint of conflict of
interest.
Question: What does Tony do in this situation?
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ANALYSIS
6. An ethically oriented company They comply with the law, file their tax returns
is bound to avoid fines in time, ensure quality of products and
services, etc.
8. Good Business ethics is the People will work harder at their jobs if they
key to enhancing productivity believe that what they are doing is ethical.
10. Ethics encourages teamwork Employers and employees who trust one
another work together harmoniously and
effectively.
13. Ethics reduces business risks As trust and loyalty are built on ethics, chances
of losing potential customers, suppliers,
employees and even the company itself are
minimal.
14. Ethics increases business The decrease in risks and costs mean that the
profits. output is likely to be higher than the input
hence the company makes a profit.
1. It keeps the business working within the boundaries of the law, ensuring that
they aren't committing crimes against their employees, customers, consumers
at large, or other parties.
2. Businesses can also build trust between the business and consumers.
4. Following business ethics can also be beneficial for the business' employees
and operations.
GUIDELINES EVERY BUSINESS SHOULD STRIVE IN THE PURSUIT OF
SUCCESS
Trustworthines
s Consumers appreciate openness, as it provides them with
insight into how a business operates and conceptualizes the
work that they do. Employees also appreciate this quality in a
business that they work for.
Respect
Showing respect for employees and customers involves
following through on all promises -- and providing sincere
apologies and appropriate compensation if anything falls
through.
Fairness
Treating customers and employees with a sense of fairness
and justice is a key type of ethics.
Caring
Being open to their struggles and coming to the table with
solutions will show empathy -- a valuable tool for any
business to utilize.
Write an essay in not more than 100 words about the importance of ethics in
business (10 points)
Moral reasoning refers to the reasoning process by which human behaviors,
institutions, or policies are judged to be in accordance with or in violation in moral
standards. Moral reasoning always involves two essential components:
(a) an understanding of what reasonable moral standards require, prohibit, value,
or condemn; and (b) evidence or information that shows a particular person,
policy, institution, or behaviour has the kinds of features that these moral
standards require, prohibit, value, or condemn.
In this lesson, we will learn that morality is a set of rules that shapes our
behavior in various social situations. It is more sensitive doing the good instead of
the bad, and therefore, it establishes a level of standard for virtuous conduct.
IV. Objectives/Competencies
1. Moral reasoning must be logical.
2. Factual evidence must be accurate, relevant, and complete.
3. Moral standards must be consistent.
The principles of moral ethics can be injected into any business. Ethical
businesses recognize the power of conducting businesses in socially responsible
ways and they realize that doing so leads to increase in profits, customer satisfaction
and decrease in employee turnover. Business ethics is concerned with applying a
moral framework to the way organizations do business. From dealing with human
resources issues to sales and marketing policies, ethical viewpoints can shape and
change the way businesses operate.
Stop and Recognize the ethical decision and avoid making a rash decision.
think
E.g. Should I download music illegally?
Clarify goals Understanding our goals, both long-term and short-term, can
help us determine our desired of expected outcome.
Choose, Make your ethical choice and after the choice is made, consider
monitor, if it was the right one, how you felt about it, and what you might
modify do different next time.
For example, it may seem inherently selfish for a company to exist purely to
make money and that all decisions within the company are made to further this
pursuit. The profit motive can serve the customers and employees of a business
however, since the company should consider how money comes into it. In a retail
business, for example, unhappy customers are unlikely to give the business money
and unhappy employees are unlikely to make sales or otherwise bring money into
the company.
Businessmen deal with suppliers, customers, workers, employees, and even
competitors.
Business Ethics are the principles and standards that define acceptable conduct in
business.
ABSTRACTION
Through illustration, compare the condition of business 10 years ago and today (20
points)
APPLICATION
Show how Business Ethics will be applied in this example: (10 points)
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VII. Post-Test
On the first line, identify what behaviour is shown in the situation, and write if it is
“Ethical” or “Unethical” on the second line. Choose your answer below (for first line).
1. If a customer comes into a store looking for a product that meets very specific
needs, it's important to provide them the best product for the situation
described instead of upselling them or encouraging them to buy a product that
won't meet their needs.
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VIII. REFERENCES