Tapescript U8 L2:

Task 1:

Man: Holidays for you, Shoan speaking. Can I help you?

Woman: Oh, hi. I've been looking at your website. I'm interested in a cycling
holiday in Austria in April.

Man: aah...We have two trips in April, one lasts 14 days and the other 10 days.

Woman: mmm...I think the 10-day trip is better. So let's see. I've got a calendar
here. What are the dates?

The length of the trip that the woman chooses is 10 days. So “10” has been written
in the space. Now we shall begin. You should answer the questions as you listen
because you will not hear the recording, a second time. Listen carefully and answer
questions 1 to 6.

Man: Holidays for you, Shoan speaking. Can I help you?

Woman: Oh, hi. I've been looking at your website. I'm interested in a cycling
holiday in Austria in April.

Man: aah...We have two trips in April, one lasts 14 days and the other 10 days.

Woman: mmm...I think the 10-day trip is better. So let's see. I've got a calendar
here. What are the dates?
Man: Well that trip is in the middle of the month starts on the 17th of April and it
finishes on the 27th.

Woman: That suits me. I can't leave work before the 10th of April.

Man: Let me see if there are any spaces. Is it just for yourself?

Woman: Myself and my sister, so two of us.

Man: Yes, we have spaces.

Woman: Is it a big group?

Man: At the moment, there are 12 people booked on this trip. And with you two
that will be 14. The maximum number is 16. So it's almost fully booked. We can't
go over that because it's hard to keep a larger group together.

Woman: I need to check that I'm fit enough for this, but the distances look okay.
The website says we'll ride approximately 45 kilometers a day. Is that right?

Man: That's correct. And I've got the exact distances here. It really depends on
which part of the trip. Some days are only 35 kilometers and some are more. But
you'll never have to cycle more than 50 kilometres in one day.

Woman: Oh ..Okay, I can manage that and we stay in hotels?

Man: Yes, they all have restaurants and the rooms have ensuite facilities.

Woman: And do they have pools? It's how I relax after a long day.

Man: There is a swimming pool in a few of the hotels, but none of them has a gym.

Woman: I don't think we'll need a gym after all that cycling. I better find out how
much the holiday costs before I get too excited?

Man: Including flights, it's 1177 pounds for one person.

Woman: Oh! will book our own flights on the internet?

Man: That's just one thousand and thirteen pounds then. And we can book
insurance for you if you want.

Woman: Hmm, and which meals are included in that price?

Man: Well breakfast, of course and the hotels will provide you with a packed lunch
each day. We do stop during the afternoon in a village somewhere for a rest. So
any snacks you buy then, are extra. Then dinner will be in the hotel every evening
and that's included in the price of the holiday.

Before you hear the rest of the conversation, you have some time to look at
questions 7 to 10.

Pause the recording for 30 seconds

Now listen and answer questions 7 to 10

Woman: And you provide the bicycles of course. What else?

Man: A lock and a bell come with a bike as well as lights. Although you shouldn't
need to cycle in the dark. There's a small bag or pannier on the front of the bike
where you can put the things you want to take with you during the day, like water
or fruit, but we won't allow you to cycle unless you bring a helmet. We don't
provide these locally because like walking boots on a walking holiday, it's really
important, it fits properly.

Woman: Okay.

Man: If there's any special gear you need for your holiday, we recommend a
particular website and you can get a discount by quoting your booking reference.

Woman: Great. What is it?

Man: It's www.ballantyne.com. That's all one word and I'll spell it for you. www
dot B-A-double L-A-N-T-Y-N-E dot com

Woman: Good. I've got that down. I've been looking at your website while we've
been talking. I see we cycle along the river Danube.

Man: Yes, it's one of Europe's most well known areas for cycling.

Woman: It looks fascinating, lots of beautiful countryside and things to see.

Man: I should warn you that we do reserve the right to make some alterations to
the route, if the weather is bad. Some of the tracks sometimes get very muddy.

Woman: Okay? Well, hopefully it won't rain too much. I know we stop in towns
and villages, but do we get a chance to look around because I'm really interested in
history.

Man: Oh, yes, you get opportunities to explore. Is there something in particular
you want to see?

Woman: There's a theatre in a town called Grind. A friend of mine went there last
year and said it was amazing.

Man: Let's see. Yes, there's a guide to take you around the building. We don't have
any other tours arranged. But you can visit several castles and museums on a
holiday.

Woman: Well, thank you for all that information. I'd like to book that then.

Man: Right. Well, I'll just….

Task 2:

WOMAN: Hello, West Bay Hotel. Can I help you?

MAN: Oh, good morning. I’m ringing about your advertisement in

the Evening Gazette.

WOMAN: Is that the one for temporary (Example) staff?

MAN: That’s right.

WOMAN: Yes. I’m afraid the person who’s dealing with that isn’t in
today, but I can give you the main details if you like.

MAN: Yes, please. Could you tell me what kinds of staff you are
looking for?

WOMAN: We’re looking for waiters (Q1) at the moment. There was
one post for a cook, but that’s already been taken.

MAN: Oh right. Erin, what are the hours of work?

WOMAN: There are two different shifts – there’s a day shift from 7 to 2
and a late shift from 4 till 11.

MAN: And can people choose which one they want to do?

WOMAN: Not normally, because everyone would choose the day shift I
suppose. You alternate from one week to another.

MAN: Okay. I’m just writing all this down. What about time off?

WOMAN: You get one day off and I think you can negotiate which
one you want, it’s more or less up to you (Q2). But it has to be the same one
every week.

MAN: Do you know what the rates of pay are?

WOMAN: Yes, I’ve got them here. You get £5.50 an hour, and that
includes a break (Q3).

MAN: Do I have to go home to eat or…

WOMAN: You don’t have to. You can get a meal in the hotel (Q4) if
you want to, and there’s no charge for it so you might as well.

MAN: Oh good. Yes, so let’s see. I’d get er, two hundred and
twenty one, no, two hundred and thirty one pounds a week?

WOMAN: You’d also get tips-our guests tend to be quite generous.

MAN: Ern, is there a uniform? What about clothes?

WOMAN: Yes, I forgot to mention that. You need to wear a white shirt,
just a plain one, and dark (Q5) trousers. You know, not green or anything like
that. And we don’t supply those.

MAN: That’s okay, I’ve got trousers, I’d just have to buy a couple
of shirts. What about anything else? Do I need a waistcoat or anything?

WOMAN: You have to wear a jacket, but the hotel lends you that.
(Q6)

MAN: I see. Er, one last thing – I don’t know what the starting date
is.

WOMAN: Just a minute, I think it’s sometime around the end of June.
Yes, the 28 ,(Q7) in time for the summer.
th

MAN: That’s great. I’m available from the 10th.

WOMAN:Oh good. Well, if you can call again you need to speak to the Service
Manager. Her name’s Jane Urwin, that’s U-R-W-I-N (Q8), and she’ll probably
arrange to meet you.

MAN: Okay. And when’s the best time to ring?

WOMAN: Could you call tomorrow? Um, she usually starts checking the
rooms at midday, so before then if you can (Q9), so she’ll have more time to
chat. I’ll just give you her number because she’s got a direct line.

MAN: Thanks.

WOMAN: It’s 832 double – 0 9.

MAN: 823 double -0 9?

WOMAN: 832

MAN: Oh, okay. Yes, I’ll do that.

WOMAN: And by the way, she will ask you for a reference (Q10), so
you might like to be thinking about that. You know, just someone who knows you
and can vouch for you.

MAN: Yes, no problem. Well, thanks very much for your help.
WOMAN: You’re welcome. Bye.

MAN: Bye.

Task 3:

OFFICIAL Hello?
:

WOMAN: Oh, hello. I wanted to enquire about hiring a room in the

Village Hall, for the evening of September the first.

OFFICIAL: Let me just see ... Yes, we have both rooms available that
evening. There’s our Main Hall - that’s got seating for 200
people. Or there’s the Charlton Room ...

WOMAN: Sorry?

OFFICIAL: The Charlton Room - C-H-A-R L-T-O-N. That’s got

seating for up to one hundred.

WOMAN: Well, we’re organising a dinner to raise money for a

charity, and we’re hoping for at least 150 people, so I think
we’ll go for the Main Hall. How much would that cost?

OFFICIAL: Let's see. You wanted it for the evening of September 1st?

WOMAN: Yes, that’s a Saturday.

OFFICIAL: So from six pm to midnight that'd be £115 - that’s the

weekend price, it’s £75 on weekdays.

WOMAN: That’s all right.

OFFICIAL: And I have to tell you there’s also a deposit of £250, which
is returnable of course as Iona as there's no damage. But
we do insist that this is paid in cash, we don't take cards
for that. You can pay the actual rent of the room however
you like though - cash, credit card, cheque ...

WOMAN: Oh, well I suppose that's OK. So does the charge include
use of tables and chairs and so on?

OFFICIAL: Oh, yes.

WOMAN: And what about parking?

OFFICIAL: Yeah, that's all included. The only thing that isn't included
is ... you said you were organising a dinner?

WOMAN: Yeah.

OFFICIAL: Well, you’ll have to pay extra for the kitchen if you want
to use that, it’s £25. It’s got very good facilities - good
quality cookers and fridges and so on.

WOMAN: OK, well I suppose that’s all right. We can cover the cost
in our entry charges.

OFFICIAL: Right. So I’ll make a note of that. Now there are just one
or two things you need to think about before the event. For
example, you’ll have to see about getting a licence if
you’re planning to have any music during the meal.

WOMAN: Oh, really?

OFFICIAL: It’s quite straightforward, I’ll give you the details later on.
And about a week or ten days before your event you’ll
need to contact the caretaker, that’s Mr Evans, to make the
arrangements for entry - he’ll sort that out with you.

WOMAN: And do I give him the payment as well?

OFFICIAL: No, you do that directly with me.

WOMAN: Right. Now is there anything I need to know about what

happens during the event?

OFFICIAL: Well, as you’ll be aware, of course the building is no

smoking throughout.

WOMAN: Of course.

OFFICIAL: Now, are you having a band?

WOMAN: Yes.

OFFICIAL: Well, they’ll have a lot of equipment, so rather than using

the front door they should park their van round the back
and use the stage door there. You can open that from
inside but don’t forget to lock it at the end.

WOMAN: OK.

OFFICIAL: And talking of bands, I’m sure l don’t need to tel! you this,
but you must make sure that no one fiddles about with the
 black box by the fire door - that's a system that cuts in
when the volume reaches a certain level. It's a legal
requirement.

WOMAN: Sure. Anyway, we want people to be able to talk to one

another so we don’t want anything too loud. Oh, that
reminds me, well be having speeches - are there any
microphones available?

OFFICIAL: Yeah. Just let the caretaker know, he’ll get those for you.
Right, now when the event is over we do ask that the
premises are left in good condition. So there’s a locked
cupboard and you’ll be informed of the code you need to
open that. It’s got all the cleaning equipment, brushes and
detergent and so on.

WOMAN: Right. So what do we need to do after everyone’s gone?

Sweep the floors I suppose?

OFFICIAL: Well, actually they have to be washed, not just swept.

Then you’ll be provided with black plastic bags, so all the
rubbish must be collected up and left outside the door.

WOMAN: Of course. Well make sure everything’s left tidy. Oh. and I
forgot to ask. I presume we can have decorations in the
room?

OFFICIAL: Yes, but You must take them down afterwards.

WOMAN: Sure.

OFFICIAL: And the chairs and tables should be stacked up neatly at

the back of the room
WOMAN: I'll make sure I’ve got a few people to help me.

Task 4:

Questions 1-4

Man: Hi. Good morning. My name's Pete. How can I help you?

Woman: Hi. My name's Maria Lincoln. I understand you hire out

rooms in the community centre as venues for parties.

Man: Yes we do. We have various sized accommodation; it depends

on what you're looking for really.

Woman: We're looking to hold a party,... a children's birthday party,

and we need a room that will hold about 70 people with space
for a small disco area, games, dancing, and food.

Man: Well, we have a large room and it would certainly hold at

least 100 people comfortably. It is used a lot for parties, things
like that.

Woman: Mmmm. That sounds as if it might be suitable. I've tried

various venues and they are either booked up or they don't
hold enough people.

Man: Can you tell me when you were thinking of holding the party?
Woman: I know it's short notice, but we wanted to hold it Saturday
week, that's September 15th.

Man: Let's have a look... Mmm yes. You're in luck. The Mandela
Suite is free then.

Woman: I'll just write that down. M-A-N- D-E-L-A.

Man: And the time? When were you thinking of holding it?

Woman: In the afternoon from 3.30pm to 9pm.

Man: Yes. Okay. There is no smoking on the premises and we are

only licensed to have soft drinks.

Woman: That's okay. I think I'm happy to go ahead.

Questions 5-10

Man: Can you just give your postcode?

Woman: Yes. It's PA5 7GJ.

Man: Fine. And the flat and street number?

Woman: It's Flat number 40, and the street number is 35.

Man: Okay. So .... That's Flat 40,35 Beeches Street.

Woman. Yes, that's right.

Man: And a contact number?

Woman: My landline is 22 32 79 with the code. But I'll give you my

mobile number which is 07897 29 33 81.

Man: OK. ...29 33 81.

Woman: Mhmm. Can you tell me how much it will cost?

Man: It's quite reasonable actually. It's £115 for the hire of the room,
with tables and chairs, but if you want to hire disco equipment
we've got a basic system with speakers and other equipment for
£25, but there is no technician around in case anything goes
wrong. And of course it's optional.

Woman: That would save us carting something from home, but maybe we
should bring a spare sound system just in case.

Man: We have never had any problem with the system but you might
not want to take any chances. What about catering?

Woman: Well, we had thought of getting everyone bringing something.

Man: We have someone who can do catering for £9 a head including

 the cake if required.

Woman: That's handy, but it's a lot as we have a fairly tight budget.

Man: So you want to go ahead with the booking?

Woman: Yes certainly.

Man: Okay. I need to take a deposit of £30, which is

refundable. The balance needs to be paid two days
before the event at the latest.

Woman: Fine.

Man: You can cancel up to two days before, but after that you
lose the deposit.

Woman: We don't intend to cancel, but is there any insurance we

can take out?

Man: Yes there is a form here somewhere.

Woman: How much?

Man: It's .... let me see it's only £9 for the 24-hour period and
 that covers you for cancellation, damage and injury.

Woman: Well. At least we'd better have a look at it.

Man: How would you like to pay the deposit?

Woman: Cash.

Man: I'll just give you a receipt.

Woman: There you are. 10, 20,30.

Man: £30. Maria Lincoln.

Woman: Thank you very much. I'm really glad I've found
somewhere. We have been trying to book a place for the
past two weeks. So thank you again and bye for now.

Task 5:

Union Hi. I'm Debbie. How can I help?

Rep:

David: Hi. My name's David. I'm just looking to place an

advertisement on the main Union noticeboard to sell
a laptop and a few accessories, if that's possible.
Union Sure. That's not a problem. I take it you are a member
Rep: of the Students' Union?

David: Yes, I am.

Union Right then. 1'11 just get a form up and as there is no

Rep: one around and it looks as if it's going to be quiet for
a while, 1'11 just type the details straight into the
computer for you.

David: Thanks very much.

Union No problem. Shall we just title it Laptop for Sale?

Rep:

David: Yeah OK.

Union Can you describe it generally?

Rep:

David: Well, it's in very good condition; in fact it's hardly

been used.

Union Why are you selling it, if I may ask?

Rep:

David: Well, I've got another one which is much lighter and
1 don't really need two.

Union I see. What weight is the one you are selling?

Rep:

David: It's 3.5 kilogrammes.

Union That is heavy these days. Can you give more

Rep: details about the one you want to sell?

David: Right. Mmm. Well, It's an Allegro and it's got

all the latest programmes.

Union Okay. What about the memory?

Rep:

David: The memory is only 0.5 Gigabytes. (nought)

Union And what about the screen size and the other
Rep: features?

David: Well, mmm ... the screen is ... let's see, it's ...
mmm ... 37.5cm with a standard size
keyboard and a touch pad, but I've got a
cordless mouse that 1 can put in with it if
necessary. Some people don't like using a
touchpad.

Union What about ports or holes for attaching

Rep: things to the laptop?

David: It's got two ports.

Union Mmm. More modem laptops have more than
Rep: two ports for all the extra attachments.

David: They do. Let's see what else is important?

Oh yeah. The battery lasts for 216 hours,
which is okay but not enough for long train
journeys.

But one thing is that it's not wireless.

Union Right. Okay. Not wireless.

Rep:

Questions 6-10

Union Anything else I can put on the

Rep: advertisement?

David: There's a webcam built at the top of the

screen and I can throw in a printer, a
scanner and headphones, which I got with
it in a special deal. It also comes with its
own case for carrying it around. Actually
the case is quite smart. I'm hoping these
things will help it sell.

Union They should do. Right. 1 think I've got all

Rep: that. How much do you want for it?

David: That I'm not sure about. It's worth about

E900-E1000 new.

Union Yeah, but you won't get that much if it's

Rep: used and even if it's in good condition.

David: What about £500?

Union 1 doubt if you'd get as much as that.

Rep: More like £200 or £300.

If you look at the notice board there is

one on there which is comparable to
yours and it's not more than about
£250,1 think.

David: As little as that?

Union I'm afraid so. Shall we say £300?

Rep:

David: Okay put that.

Union Can I take some contact details for the

Rep: advert?

David: The name's David Bristow.

Union B-R-I-S-T-O-W.
Rep:

David: Yes that's it, and a mobile or email?

Union Both if you want.

Rep:
David: It's DlB_7791@hotmail.com

Union Okay and the mobile?

Rep:

David: That's 09875 42 33 87.

Union That's it. If you send the picture. I'll add

Rep: it and print it out and stick it up for you.

David: Okay, I can get that to you today.

Union Right. I'll type in here: Advert placed:

rep: the 22nd October.

Fine, and good luck with the sale!

David: Thanks.