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2nd PERIODICAL EXAM

FOOD AND BEVERAGE SERVICES NCII

Name: ____________________ Yr.& Section: ______ Score: _______

Choose and write the letter that corresponds to the correct answer. Write
your answer in the space provided.

1. 1. Which of the menu will serve after appetizer?


a. Dishes b. Soup c. main course d. salad
2. The first sequence in menu book would be__.
a. Soup b. appetizer c. dessert d. beverage
3. What do the food server or waiter gives to the guest to what they want to order?
a. flash cards b. tarpulin c. menu book d. advertisement
4. This preparation refer in meat products dishes and it serve after salad.
a. main course b. side dish c. appetizer d. none of the above
5. What will be the server do if the food is unfamiliar to the customer.
a. ignore the customer since you don’t like to talk
b. introduce to the customer from the preparation and the price
c. smile to the customer and leave
d. menu is the best guide
6. What attitude must be possessed by a waiter in observing and/or attending guest’s special needs to
let them feel a warm and sincere welcome?
A. Quiet B. Proactive C. Discreet D. Obsessive
7. Which of the following choices supports the appropriate action that must be taken by a waiter upon
checking a surprise birthday cake with the host?
A. Checking obviously upon greeting B. Confirm discreetly elsewhere
C. Announce clearly at the table D. Openly inform at the table
8. Which of the following choices is the BEST recommended spiel to welcome and greet guest on arrival?
A. Welcome to our grand restaurant night, it is a night for you to remember!
B. How are you today ma’am, Isn’t it cold today. Do you have reservations?
C. Good morning Ma’am, how are you today? Are we holding any reservation from you?
D. Good morning Ma’am, welcome to VNHS restaurant, are we holding any reservation from you?

9. What seems likely to be the hospitality connotation: “greet and seat”?


A. Welcoming the guest with a golden smile before seating them
B. Greeting guests on arrival and accompanying them to their table to seat them
C. Checking the reservation with sincerity and leading them to the table
D. Acknowledging the guest arrival with proper salutation using their surname

10.

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