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Aira CV Resume

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Aira Morela R.

Tolentino
#310 Zone 2 San Miguel Hagonoy, Bulacan
Mobile No.: 09984048200
E-mail Add: Airatolentino052597@gmail.com

Objective: Seeking a job opportunity where I will be able to show my skills and abilities that
will contribute to my growth personally and professionally. To acquire, utilize, and improve
knowledge and skills in the field of Computer Science and Mathematics.

EDUCATIONAL BACKGROUND

Tertiary: Bulacan State University (Main Campus) SY(2013-2017)


Malolos, Bulacan
Bachelor of Science in Mathematics
With specialization in Computer Science

Secondary: Sta. Monica National High School SY(2009-2013)


Sta. Monica Hagonoy, Bulacan

Primary: Hagonoy East Central School SY(2003-2009)


Sto. Niño Hagonoy, Bulacan

WORK EXPERIENCE:

Accenture PH.
Data Analyst
August 2017- December 2019

Project : Health (Aetna)

Responsibility;
 Update the information of the Hospital, Employees ( Doctor, Nurses etc.), patients
and other affiliations.
 Sending daily report to client by EOD for the whole production of the team.
 Responsible in checking the Quality of work per ticket of handled teammate that they
finish every 2 weeks.

Software ;
 Rumba
 Excel
 Power BI
 Outlook
iQor Inc.
Customer Service Representative
August 2020- December 2020

Project : Collections ETC. (Retail)

Responsibilities;
 Answers every queries of the customer such as Product review, refund, Missing
orders and updates in every orders that is already placed.
 Accepting orders using salesforce.

Software;

 Salesforce

Insight
Data Analyst I
January 2021- October 2022

Project : Insight Inc. (IT Company)

Responsibilities;

 Support and validate teammate adherence to master data policies.


 Ensure data elements are correct on all records, especially upon creation of new
entries.
 Responsible for auditing and maintaining the integrity of the data.
 Execute process to identify and remove duplicate records from master data databases.
 Create new records in the master databases.
 Execute processes supporting sales organizations.
 Communicate with multiple areas of the company

Software;

 SAP
 Hybris
 Freshdesk
 Servicedesk
 Excel
 Power BI

Shore 360
Data Analytics Analyst
October 2022 – Present

Project : W.E.Oneil (Construction Company)


Responsibilities;

 Maintains database by entering new and updated customer and account information
 Verifies entered customer and account data by reviewing, correcting, deleting, or
reentering data
 Purges files to eliminate duplication of data
 Maintains operations by following policies and procedures and reporting needed
changes
 Maintains customer confidence and protects operations by keeping information
confidential
 Contributes to team effort by accomplishing related results as needed Create reports
for internal teams and/or external clients
 Collaborate with team members to collect and analyze data
 Use graphs, infographics, and other methods to visualize data
 Establish KPIs to measure the effectiveness of business decisions
 Structure large data sets to find usable information
 Create presentations and reports based on recommendations and findings

Software;
 Power BI
 Excel
 Outlook
 Powerpoint
 Power Automate
 AI Builder
 Bluebeam
 Zendesk
 SQL

STRENGTHS/QUALIFICATIONS:
 Determined to give best efforts to accomplish tasks
 Proficient in Microsoft Word, Excel, Powerpoint, Access
 Excellent Written and Verbal Communication skills
 Approachable and cooperative
 Pays great attention to Details
 Able to work under pressure

PERSONAL INFORMATION
Birthdate: May 25, 1997 Height: 5’ 4
Birthplace: Hagonoy, Bulacan Weight: 60 kg.
Religion: Catholic Age: 25
Nationality: Filipino Civil Status: Single
REFERENCES
Rosalinda Abon
Baranggay Councilor, San Miguel, Hagonoy, Bulacan
09351808387

Ferdie Lonn Quiton


Teacher – San Pedro National High School
09453872657

Glen Niel Sorrida


Junior Team Lead- Accenture PH.
09178183342

i hereby certify that the above information is true and correct to the best of my knowledge.

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