Sem-IV COMMERCE

Management : Production and Finanace

Q.1) Select the most appropriate answer from the options given below.

1. Production ___________ raw materials.

a) Executes
b) Monitors
c) Transforms
d) Process
2. Production management strictly follows _________ schedules.
a) Demand
b) Supply
c) Manufacturing
d) Processing
3. ________ Layout refers to internal arrangement of machines.
a) Product
b) Process
c) Plant
d) Manufacturing
4. _________ design is transformation of idea into reality.
a) Process
b) Product
c) Machine
d) Layout
5. __________ leads to development of new product.
a) Marketing research
b) Business research
c) R & D
d) Product research
6. Regular and continuous production is the ___________ of PPC.
a) Objective
b) Function
c) Rule
d) goal
7. Batch production has a number of ____________ articles.
a) Opposite
b) Function
c) Rule
d) waste
8. ______________ is the ratio of input and output.
a) Production
b) Productivity
 c) Probability
d) Profitability

9. ABC analysis ________ different items of inventory.

a) Recognises
b) Classifies
c) Reveals
d) Rejects
10. Scientific inventory control system exercises ________ control.
a) Production
b) Materials
c) Cost
d) Mass
11. ___________ refers to internal arrangement of machines, equipment in an orderly manner
to facilitate smooth production activity.
a) Plant location
b) Plant layout
c) Plant setting
d) Product design

12. __________ is the starting point of all business activities.

a) Production
b) Marketing
c) Accounting
d) Finance
13. _________ is useful quality control step of production planning and control.
a) Routing
b) Follow-up
c) Despatching
d) Scheduling
14. ___________ is balance between all factors of production that gives maximum output for
the minimum input.
a) Production
b) Output
c) Productivity
d) Technology
15. _________ is the gap between order receiving and delivery of product.
a) Lead time
b) Production time
c) Delivery schedule
d) Despatch time
16. In process production ____________ product type is produced.
a) Multiple
b) Double
 c) Single
d) Few
17. Batch production is a form of ____________ production system.
a) Continuous
b) Intermittent
c) Project
d) Mass

18. _________ is concerned with giving orders and instructions to factory workers.
a) Dispatching
b) Scheduling
c) Routing
d) Follow-up
19. In __________ productive system, goods are produced on a large scale and stocked till they
are demanded in the market.
a) Job
b) Project
c) Intermittent
d) Mass
20. Under _________ production, a single order is executed.
a) Project
b) Batch
c) Process
d) Intermittent
21. In _________ production system, items are strictly produced as per customer specifications.
a) Mass
b) Batch
c) Process
d) Job
22. Mass production is an example of _________ production system.
a) General
b) Continuous
c) Process
d) Intermittent
23. ___________ refers to monitoring of actual production.
a) Scheduling
b) Loading
c) Routing
d) Follow-up
24. Routing _________ scheduling in production planning.
a) Follows
b) Go hand in hand
c) Simultaneous with
d) Precedes
25. _________ is the ratio of output to input.
 a) Quality
b) Productivity
c) Sales
d) Efficiency
26. _________ is an element of production planning.
a) Dispatching
b) Follow- up
c) Inventory
d) Routing
27. ________ represents total goodness of the product.
a) Design
b) Quality
c) Dimension
d) Product
28. Cost of quality __________ poor quality.
a) Improves
b) enhances
c) Reduces
d) Prevents
29. ________ cost is the cost of holding inventories.
a) Holding
b) Inventory
c) Carrying
d) Warehousing
30. Internal failure cost is incurred __________ to transfer of ownership to the customer.
a) Prior
b) Before
c) After
d) When
31. __________ Cost reduces the probability of producing defective products.
a) Appraisal
b) Differential
c) Prevention
d) Failure
32. Quality circle is based on ___________ management.
a) Production
b) Modern
c) Participative
d) Progressive
33. TQM is doing right things ___________ time.
a) Single
b) Every
c) Proper
d) Double
34. Six Sigma is for ________ improvement.
 a) Marketing
b) Organisational
c) Process
d) Materials
35. Kaizen puts emphasis on ___________ thinking.
a) Result- oriented
b) Process-oriented
c) Demand-oriented
d) Market- oriented
36. _________ is also known as “ Control by Exception”
a) ABC Analysis
b) IIT System
c) KANBAN
d) EOQ
37. Service quality management is a __________ concept.
a) Comprehensive
b) Modern
c) Relative
d) Strategic
38. Six Sigma is first applied in __________.
a) Motorola
b) Siemens
c) Ford Motors
d) Rolls Royce
39. __________ is a component of SERVQUAL model.
a) Reliability
b) Rationality
c) Dependability
d) Associability
40. External failure cost results in customer___________.
a) Satisfaction
b) Dissatisfaction
c) Fulfilment
d) Delight
41. Individual – oriented kaizen wants employee___________.
a) Involvement
b) Communication
c) Initiative
d) Training
42. __________control is concerned with the end result of quality.
a) Inventory
b) Material
c) Cost
d) Quality
43. The international organisation for standardisation is located in________.
 a) Finland
b) Switzerland
c) Scotland
d) England
44. _________ is the father of TQM.
a) Peter Druker
b) W.E Deming
c) Ishikawa Kaoru
d) Anthony Francis
45. ________ is the father of quality circles.
a) W.E Deming
b) Ishikawa Kaoru
c) John Bank
d) Joseph Juran
46. ___________ popularized the concept of Kaizen.
a) Joseph Juran
b) Masaaki Imai
c) Ishikawa Kaor
d) Peter Drucker
47. __________ control is concerned with end result of quality.
a) Inventory
b) Material
c) Quality
d) cost
48. TQM places emphasis on __________ approach.
a) Defective
b) Defect- free
c) Participative
d) Corrective
49. Quality circle is a __________ group of workers.
a) Formal
b) Voluntary
c) Informal
d) Selective
50. The current series of ISO 9000 is _______.
a) 9001: 2008
b) 9001:2010
c) 9001: 2005
d) 9001: 2000
51. ISO 9000 was first published in the year _______.
a) 1987
b) 1990
c) 2000
d) 2001
52. ___________ authored the book title “quality is free”.
 a) Philip Kotler
b) Mary Parker
c) F W Taylor
d) W E Deming
53. Quality circle model originated in _________.
a) The US
b) The UK
c) Japan
d) INDIA
54. SIPOC stands for suppliers, input, process, Output_________.
a) Creditors
b) Customers
c) Consultants
d) Buyers
55. Financial system refers to the system of _________________.
a) Borrowing and lending funds
b) Cash and credit
c) Investment and disinvestment of funds
d) Sales and profits
56. Capital market and __________ are two constitutes of Indian financial system.
a) Now issue market
b) Primary market
c) Secondary market
d) Money market
57. Securities are sold for the first time in the _________ market.
a) Primary
b) Secondary
c) Capital
d) Money
58. First sale of stock by a private company to the public Is called __________.
a) Sale of securities
b) IPO
c) Sale in stock exchange
d) Bonus issue
59. Dematerialization means transfer of physical shares into ______________.
a) Blank shares
b) Bogus shares
c) Electronic form
d) Demat form
60. David Garvin has identified ________ dimensions of quality.
a) 6
b) 7
c) 8
d) 10
61. Agent or representative of depository is called ___________.
 a) Shareholder
b) Depository participant
c) Depository
d) Beneficial owner
62. The first depository in India is called _________.
a) NSDL
b) CDSL
c) HDFC
d) CARE
63. SEBI is for the protection of ___________.
a) Genuine investors
b) Speculators
c) Companies
d) Intermediaries
64. SEBI desires to create __________ among investors.
a) Awareness
b) Desire for profit
c) Attraction for speculation
d) Anger
65. Stock exchange facilitates fund raising by ____________.
a) Corporate sector
b) Banks
c) Speculators
d) Government
66. A speculator is dealer in __________.
a) Securities
b) Risks
c) Money making
d) Unfair practices
67. __________ is an example of unorganised money market.
a) RBI
b) Commercial banks
c) Indigenous bankers
d) Co-operative banks
68. Capital market deals with __________ term funds.
a) Long
b) Shortest
c) Medium
d) Short
69. SEBI protects the interests of _________.
a) Investors
b) Borrowers
c) Shareholders
d) Speculators
70. ___________ Money market is also called as inter- bank money market.
 a) Call
b) Option
c) Forward
d) Demand
71. _________ market facilitates trading in securities on the stock exchanges.
a) Primary
b) Foreign
c) Secondary
d) Money
72. Treasury bills are ________ term securities.
a) Medium
b) Long
c) Short
d) Usual
73. The maximum period of treasury bill is ________ days
a) 182
b) 91
c) 364
d) 190
74. ___________ are issued by listed companies.
a) Certificate of deposit
b) Treasury bills
c) Certificate of origin
d) Commercial paper
75. The objective of mutual fund is to __________ small investors.
a) Collect savings of
b) Give loans to
c) Encourage saving for long period
d) Distribute profits to
76. Investors of mutual funds _________ tax benefits.
a) Get
b) Do not get
c) Transfer
d) Sacrifice
77. Under ___________ scheme of mutual fund , the investor can invest at any time throughout
the year.
a) Open ended
b) Close ended
c) Income fund
d) Index
78. Pre- planned investment in mutual fund is possible through ___________.
a) One time investment
b) Occasional investment
c) SIP
d) Price changes
79. SIP provides____________ returns.
a) High
b) Low
c) Averaged
d) Windfall
80. __________ is the variant of SERVQUAL model for education.
a) EDUCARE
b) EDUQUAL
c) EDUSERVE
d) ARTSQUAL
81. Service quality is assessed from the ________ perspective.
a) Producer
b) Customer
c) Government
d) Retailer
82. __________ is useful for buying and selling natural products.
a) Stock exchange
b) Money market
c) Commodity market
d) Capital market
83. Commodity market is a type of _________ market.
a) Organised
b) Unorganised
c) Speculative market
d) Weak
84. Derivative is a ________.
a) Financial instrument
b) Credit instrument
c) Negotiable documents
d) Paying instrument
85. Speculators are ____________ in derivative markets.
a) Inactive
b) Active
c) Absent
d) Dormant
86. Micro finance schemes leads to women _________.
a) Cheating
b) Exploitation
c) Empowerment
d) Unemployment
87. ________ committee recommended reintroducing the future trading in commodities.
a) Khusro
b) Gadgil
c) Joshi
d) Lal
88. ________ market promotes trade in a particular commodity.
a) Stock
b) Capital
c) Commodity
d) Money
89. SHGs are a powerful instrument of ___________.
a) Poverty alleviation
b) Rural growth
c) Rural reconstruction
d) Urban growth
90. The first grameen bank was launched in _________.
a) India
b) Pakistan
c) Bangladesh
d) Nepal
91. Micro credit means small loans upto rs. _________.
a) 5000
b) 10,000
c) 20,000
d) 25,000
92. A self help group is an association of _________ people.
a) Poor
b) Rich
c) Both
d) Middle class
93. __________ is India’s first mutual fund.
a) UTI
b) GIC
c) LIC
d) HDFC
94. __________ are traded in commodities market.
a) Bonds
b) Preference shares
c) Equity shares
d) Metals
95. ___________ is an investment vehicle offered by mutual funds to investors.
a) SIP
b) MIP
c) LIP
d) NIP
96. _________ commodities market , the traders deal in mined materials.
a) Hard
b) Soft
 c) Agri
d) Tender
97. __________ market deals in funds for less than 7 days.
a) Treasury bills
b) Call money
c) Forex
d) Money
98. Section _____ offers tax rebate to investors in mutual funds.
a) 88
b) 88 D
c) 80 C
d) 100

99. ____________ is not a depository.

a) NSDL
b) CDSL
c) SEBI
d) RBI

100. The Concept of Micro finance was first introduced by Mr. ____________

a) Ratan Tata
b) Muhammad Younus
c) Bhavish Agarwal
d) Mukesh Ambani