Traditional Learning Vs Digital Learning: A Paradigm Shift.: Abstract
Traditional Learning Vs Digital Learning: A Paradigm Shift.: Abstract
Traditional Learning Vs Digital Learning: A Paradigm Shift.: Abstract
Abstract:
Traditional corporate learning has evolved in the past few years and has taken a new
technological turn. Companies today are turning towards becoming digitally upgraded and
have started implementing online and digital trainings. Corporate e-learning is a different
approach to staff training and education. Companies conduct seminars and training online
using one of the various software platforms available. Suddenly, the in-person instruction
becomes virtual. In other words, corporate eLearning is online teaching cusutomized to the
needs and demands of the business setting. It can be identical to the traditional format and
available online, or it can be more accessible and available only because the course is
virtual. The case study sheds insight on how firms have implemented new methods of training
delivery using new techniques. New technologies have made it feasible to lower the expenses
involved with staff training, improve the efficacy of the learning environment, and assist
training in contributing to corporate goals.
Introduction:
The case study throws light on the way in which the companies have adopted new ways of
delivering trainings through new techniques. New technologies have made it possible to
reduce the costs associated with delivering trainings to employees, to increase the
effectiveness of the learning environment, and to help training contribute to business goals.
New technologies have also influenced the delivery of training, training administration, and
training support. Technology allows digital collaboration to occur. Professional growth is
absolutely essential in today's competitive corporate climate. As a result, firms are quickly
investing in corporate training programmes, lavishing resources on sophisticated learning
materials to prepare staff for new responsibilities. However, if not properly handled, these
investments might turn into a cost centre, with employees losing 70% of their learnings in
just 24 hours. This is where technology can assist. Innovative corporate training technologies
enable learners to better absorb the information shared, test their skills in a hands-on
environment, and consistently follow up to reinforce the knowledge transfer. Indeed,
corporate training technologies combined with digitally adept instructors can assist your
employees in reaping the benefits of training programs.
Preamble:
In terms of corporate training and learning, we've gone a long way. Corporate training and
development may be traced back to 1872, when Hoe and Company founded industrial
schools to assist in the training of machinists during the Industrial Revolution. By 1917,
corporate training had evolved into Charles R. Allen's "Show, Tell, Do, and Check" system,
in which he would guide his shipyard workers through complicated operations. By the 1950s
and 1960s, computers were assisting in the introduction of virtual reality and technology-
assisted education. As the world grows more inventive, so are our learning methods in
school, at work, and in life. On boarding and corporate training are no longer one-size-fits-all
videos for workers to see and participate in. Corporate training programmes now have
options for how to best teach their incoming personnel, ranging from micro learning to
bespoke eLearning creation. As a result, these training programmes will almost certainly
embrace current digital trends in order to not only engage top personnel but also help them
advance in their careers and remain with the organisation longer.
There has been a prime shift in the corporate sector, with companies adopting more effective
goal-oriented training programmes. These shifts can be ascribed to technology advancements,
increased desire for a more satisfactory work-life balance, and employees' physical and
emotional well-being. Moreover, the need for more appropriate corporate training
programmes has expanded, with businesses seeking innovative and more accessible ways to
engage their employees and successfully transfer knowledge and skills in order to promote
organisational efficiency. As a result, L&D professionals have been on the hunt for more
effective training programmes to meet the contemporary work environment dynamics.
Employees learnt on the job or via apprenticeship for the longest time. However, instructor-
led learning rapidly supplanted informal learning. In today's world, there are three ways to
corporate learning and development (L&D): synchronous, asynchronous, and a hybrid of
both models known as blended learning. The synchronous model is the classic classroom
method of learning in which learners are guided by an instructor, either digitally or in person.
The asynchronous method is more modern and flexible, and employees gain information and
skills on their own time and at their own speed. All of these types of employee training have
been heavily integrated with technology in online employee training platforms, enhancing
their efficacy, dependability, and convenience for employers and personnel. In particular,
during the 2020 pandemic, traditional means of service delivery were completely transformed
as the globe adopted remote methods of engaging personnel and doing business. The need
for e-learning in the workplace is increasing as firms strive to embrace technology and
flexibility while limiting resource consumption. Online corporate training platforms are also
adjusting their content distribution methodologies in order to fill current gaps and improve
their offerings.
The following are four digital trends affecting corporate training and learning, as well as
reasons why firms should consider implementing them.
Mobile Devices
The Internet of Everything (IoE)
Social Media
Virtual Reality
Objectives:
To study the impact of digital trends on the learning within the companies.
To study the transformation the companies have made with respect to training and
development.
To study the impact of digital learning on employees and their engagement.
To analyse the evolution of traditional learning and digital learning pre and post
COVID-19.
Literature Review:
HRWorld from Economic Times (Traditional and modern approaches of training and
development. Published by: Economic Times on 30 April, 2020) mentioned in one of their
articles that for a long time, traditional organisations saw training as a time-consuming,
ineffective, and costly endeavour. Even if it was planned, they used traditional methods and a
"one-size-fits-all" strategy to train their entire workforce, regardless of their knowledge,
skills, or positions within the organization. In recent years, organisations have recognised the
need of staff training and development. They are currently transitioning from conventional to
modern ways that are more thorough, interactive, and accessible. The personal relationship
between the trainer and the trainees is the most noticeable distinction between conventional
and current T&D systems. Traditional techniques allow one-on-one interaction with the
teacher and adequate opportunity to resolve questions in person. Modern procedures are less
expensive and can train a big number of people regardless of their location. Trainers simulate
the experience of a classroom or face-to-face session when providing online training. Many
forward-thinking businesses are increasingly opting for blended training techniques that
combine traditional classroom training with current technology-based approaches.
Bill Cushard in one of his articles (Why Online Training is Replacing Traditional Training.
Learn) pointed out that online training has gained in popularity over the last decade, owing to
the simplicity with which learning experts can create and deliver online training. Rapid
eLearning authoring tools and web-based learning management systems have aided in this
convenience, and as more businesses are distributed across different locations, classroom
training has become a costly exercise. The confluence of eLearning capabilities and widely
scattered work places has produced a perfect storm for why online training might eventually
replace much of the traditional classroom training that is now used in enterprises. One of the
significant advantages of online training that few people discuss is that it is centred on the
student. First and foremost, because there is no teacher present, online training must be
developed with the student in mind. There is no instructor to answer questions or guide
students through difficult material. When it comes to training delivery, online training is
significantly less expensive. For obvious reasons, delivering online training is almost free,
especially when compared to delivering classroom training to a global, or otherwise
distributed, audience. According to Samantha Ferguson (15 Types of Effective Employee
Training Methods – EXPLAINED. Published by Wyzowl on October 21, 2022) eLearning is
exactly what it says it is. It refers to online training that is given electronically, such as via
computers, tablets, or smartphones. This type of learning has risen in demand in recent years
for the same reasons that video has: it allows employees to study whenever and wherever
they choose, and it provides businesses with a reusable resource that maintains consistency
throughout their training. According to a LinkedIn survey, 57% of learning and development
professionals anticipate to increase their spending on online learning in the future. Tesco is
one corporation that has had remarkable success using eLearning. Companies like Tesco may
find it challenging to supply and manage training with thousands of employees. Through
entertaining, bite-sized lessons, they were able to provide staff with speedy worldwide
compliance training. A trained teacher provides classroom instruction over the course of one
or more days. This can be done on-site at your company or off-site at another location. As
you might imagine, classroom training may be rather costly, with an instructor, several days
away, occasionally an extra location, and sometimes travel charges. It's ideal for when you're
recruiting a large number of people and want to train everyone at the same time.
Peopleaps (Why Traditional Corporate Training Methods No Longer Work: Here's what you
can do instead. Published by Peopleaps on October 12, 2021) in one of their articles said that
50% of the employees fail to retain the knowledge or training provided to them through the
traditional methods as it becomes monotonous after a point of time. It also depends on the
grasping power of an employees. Some employees can grasp well through the traditional
classroom trainings, but at the same time there are some employees who need some graphics
so that they can relate their knowledge to these graphics when they have to recall something
they learned in these trainings. For such employees the classroom trainings are of no use and
hence, online trainings where graphics or videos can be used easily a=work wonders for such
employees. He also mentions that to organize high impact training programs a checklist can
be made which is determine your organization's requirements, adjust your training routines as
needed, track and monitor training data and reports, automate the entire process and
concentrate on improving training content. According to Rayner Canning (Why the demise
of the traditional corporate training model is good for business. Published by Graduate
School of Business on April 12, 2021) few would say it, but the standard corporate training
paradigm, which is a multibillion-dollar worldwide industry, has flaws. Not only can weeks
of residential training pull employees away from their families and jobs, but the cost of
airfare and lodging may deplete business budgets. Furthermore, many learning and
development programmes in the past had only transient effects on the companies that paid for
them. Demand for a new type of training solution arose after businesses established their
footing in the new world and began investing in future growth. To accommodate this
demand, business schools and universities throughout the world have had to shift gears
quickly. Most of the companies were already experimenting with new methods of delivering
effective learning before the pandemic, but the pandemic has accelerated this shift. In three
significant ways, the new evolving model differs from the old one.
According to Debadrita Sengupta (Old Vs. New: The Pros and Cons of Traditional Training
vs. Corporate eLearning. Published by eLearning Industry on March 9, 2019) in the last two
decades, our world has seen a significant advancement in technology, with technology
entering practically every business imaginable. This includes the corporate training business,
where technology in the form of eLearning is being favourably embraced by corporate
employees as well as L&D trainers/managers. The reason is that, like anything else,
traditional training and corporate eLearning have advantages and disadvantages. Neither of
them is flawless. In this post, we'll look at the pros and cons of different corporate learning
models and try to figure out what works best in which situations. Let's start with regular
classroom instruction. There's a reason why eLearning hasn't totally replaced traditional
classrooms, and if experts are to be believed, it never will. The reason for this is that as
eLearning made its way into corporate training and organisations began to gravitate toward
eLearning, trainers began developing better techniques, methods, learning activities, and
more advanced training aids to create classroom training that is easily retained, meaningful,
and comparable to eLearning. Even though modern trends favour eLearning, many
businesses continue to rely on traditional classroom training. Corporate eLearning is now
trending and being heralded as the "future of education and workforce training." While we
can't predict the future, we do know that more and more firms are using eLearning to enhance
employee skills instead of the conventional classroom learning paradigm. However, corporate
eLearning is not without flaws.
The organisations need to deep dive into the investments that they are making into the digital
space as they do not want any investments turning to cost centres which will ultimately affect
the balance sheets of the organisations. To aid this companies in the digital sphere have come
up with innovative corporate training technologies which enables the learners to absorb
information faster, continuously evaluate their abilities, and reinforce their knowledge. This
has started to reap benefits in many organisations and has also created digitally proficient
trainers.
A major takeaway from these digital learnings is that sessions are more powerful in sending a
message across along with well-defined business objectives. Over the time these trainings
will also see automation of routine chores, shorter timeframes due to increased efficiency in
learning and AA access (Anytime Anywhere). There is another aspect to the digital learning
which is known as a hybrid method wherein a physical trainer is required to deliver sessions
but the information is delivered digitally enabling learners to learn at their own pace.
A key catalyst to such a method was the COVID-19 pandemic which warranted businesses
including trainers to shift onto to the digital sphere and this over the past 2 years has become
the norm which is most likely to continue over the coming years. Companies are also
carrying forward with this as see increase in productivity not just on the work front but also
on the learning front.
Conclusion:
Organizations face several issues as a result of digital transformation and the resulting
obligatory change procedures. L&D professionals have the ability and responsibility to
actively design these processes and give direction to the organisations undergoing these
transformations. Their respective roles and areas of responsibility grow. Be able to operate
professionally in a digitally disrupted world. In times of constant transformation, assist the
organisation as a change agent and consultant. Actively contribute to the creation of a culture
that encourages broad and continuous learning, radical change, and fundamental innovation.
However, many businesses and individuals are hesitant to recognise the breadth and
significance of contemporary changes. The dramatic impact of advanced digitization has not
yet been fully recognised; there is less imagination and strategy, combined with increasing
unpredictability, a lack of agility and insufficient encouragement towards innovation, as well
as a lack of relevant competencies and an insufficient innovation culture. New roles and
action areas for Learning and Development (L&D) professionals provide opportunities to
overcome these innovation barriers: change agent and consultant; designer of an extended
learning portfolio of goods and services; shaper of innovative culture. Facilitating a learning-
friendly culture via the use of several pillars is also a strategy to produce innovation and
ensure the survival of businesses during times of digital transformation.
Digital training may be an excellent tool for gathering insights about your personnel and
operations by collecting qualitative and quantitative data in previously inaccessible areas like
as training, on boarding, and upskilling. Instructor-Led Training is difficult, if not impossible,
to quantify since you cannot track things like progress or quiz results. Furthermore, it lacks
standardisation because the information delivered inevitably varies between sessions,
whereas digital training allows you to send the same message to 10,000 people and ensure
consistency. Operations teams must understand and report on the ROI of any projects they
execute in order to stay ahead of the competition. The current requirement to improve the
learning process has resulted in the creation of e-learning. E-learning is progressively being
integrated into educational operations by organisations. However, blended learning, which
blends online and face-to-face components, has arisen as an alternate method of teaching and
learning. It was revealed equivalent perceived quality, efficacy, efficiency, and knowledge
application of two forms of business training in the organisation, as well as balanced
preferences and therefore validation of both styles of training in the business education
programme. In terms of practical implications, this study proposes the concept of thrifty
multidimensional learners' evaluation, which can be used in organisations providing different
styles of business training for quantitatively evaluating and monitoring the perceived quality
attributes, benefit, effectiveness, and efficiency for quick inspection of relevant differences
between the two styles of training in the company.
Technological improvements, changes in the work environment, and corporate objectives
have necessitated the development of new training methodologies by L&Ds. Furthermore, the
present age views training programmes differently, with more employees becoming enthused
about training chances. All of these factors have had a significant impact on content delivery
and the need for organisational training. As a result, training programmes are becoming more
blended, with a variety of options for maximum impact. One of the key advantages of online
training that few people discuss is that it is centred on the student. First and foremost, because
there is no teacher present, online training must be developed with the student in mind. There
is no teacher to answer questions or help students through tough material. A designer of
online training must consider how the programme will assist a learner when assistance is
required. Furthermore, because participants can take the training whenever they want, online
training is inherently learner-centred. Traditional classroom training is instructor-centred as
well as time and place limited. With a teacher at the front of the room, the session is naturally
centred on what the instructor does or does not do. Even in highly facilitated classroom
training, the instructor is still the focus of attention. As learner-centred training becomes
more important, online training will become more important. In recent years, corporate
training has seen a paradigm change away from exclusive event-specific sessions and toward
more flexible frameworks. Technology has played a critical role in energising corporate
training techniques by introducing concepts such as gamification and interaction. A
technology-led blended approach would significantly reduce this figure, allowing you to
make the most of instructor efforts and ensure that the lessons imparted are actually absorbed.
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