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BSBCRT401

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Assessment TASK 1

A brief review of the region and its key attractions

Home to some of the country’s most dazzling natural attractions, the Blue Mountains is only 90
minutes from Sydney by car and two hours by train. With sensational views over the deep valley
troughs, formed over millions of years, the lookouts at Wentworth Falls, Govetts Leap and Echo
Point are spectacular.

Experience wonders at Scenic World, where the glass-topped carriages of the Scenic Railway take
you on a heart-stopping ride into the depths of the Jamison Valley. Or jump aboard the Scenic
Skyway and journey high over the canyon for superb views of the Three Sisters and beyond.

The Blue Mountains' many bushwalks include easy strolls to longer walks which lead from the
clifftops into the depths of the valleys. The Six Foot Track is a more challenging three-day walk along
the old coach road between Katoomba and Jenolan Caves. You can also enjoy many mountain bike
trails.

Attractions

Three Sisters - Scenic World - Govetts Leap Lookout - Wentworth Falls – Katoomba – Leura - The Blue
Mountains Botanic Garden - Jenolan Caves - Norman Lindsay Gallery & Museum - Hiking and
Heritage Trails - Blue Mountains Heritage Centre

Research need and rationale ( Why undertake this research )


Nature-based tourism as the main and large and growing focus of the tourism market.
Know more about nature, the understanding of preserving and discover the advantages of
recovering nature. The diversity of veggies, fruits, animals and the landscape itself is a
differential for tourists. Some recent studies have suggested that nature-based tourism may
be declining on a per capita basis, especially in economically developed countries. Others
have detected no such trend. Nature-based tourism is a key industry within Australia, based
strongly on its unique scenery and biodiversity. We found substantial declines in domestic
per capita visitation, both nationally and regionally.
Research problem
The survey still has weaknesses, for example, it does not show the proportion of people
from different countries visiting the area, it only shows the proportion of people from
Australia who visited the Blue Mountains so that we could not reach the perfect conclusion.
that Asian tourists visited the lower areas than Europeans. Another problem with this
research is that it does not show how much tourists from different countries spend per
person, so it is difficult to make the public believe that the data is reliable and strong
enough to support the above statement.
Your own opinion on the problem
In my perspective, I believe that if the research shows the number of visitors from the interest
countries such as China and India, we would draw the conclusion that people from these countries
spend more or lower money than people from Europe. In addition, the research should provide the
number of people from different countries who visit the area so that we can use that information to
be the reference of the research.

Supporting arguments/theories/data

In a safe and reliable way for research to be useful and reliable, it must present the numerical and
statistical record of all visitors from different countries, in order to generalize it to the general
population. The survey shows only the record of tourists from Australia who cannot support the
thesis statement. However, we agree with the study that “Visitors from some countries in Asia
(mainly China, India and Singapore) are less likely to travel to regional areas and spend less dollars in
regional areas, on average, than visitors from other countries. (particularly Sweden, Spain and the
United Kingdom) preferring to visit capitals or destinations mainly on the east coast of Australia ”.
The research must contain a qualitative study of the behavior of Asian visitors so that they can
design the scenario and make the public understand the thesis statement perfectly.

- Benefits of the research

Educational Benefits

 work with a faculty member


 Apply all concepts of your courses to “real life” situations
 Changing your creative achievement
 Sharpen your problem solving skills
Professional Benefits

 -Explore careers with maximum potential


 Gradually improving professional communication skills
 Learn new techniques and skills for your career
 Connect with other people who share your interests
Personal Benefits

 Growing as a critical, independent thinker


 Building confidence and the ability to work independently
 Enhancing your awareness of ethical issues

Assessment TASK 2

Analyse and restructure your data/information for debate purpose

Analyzing the Tourism Australia report, it indicated that in 2015 there was a shortage of 38,000
people in all areas of the tourism industry. The idea was to change, with that. If there were no
changes in policies, this could triple the number of people by 2020. In a simple way of thinking,
tourism is composed of unskilled jobs, however, we have as more important goals that are these
jobs, the tourism industry, need people at all levels. Many of the 2,000 tourism companies surveyed
in the Tourism Australia survey believe that it is difficult to recruit staff with more experience,
content or adequate training to fill vacancies, taking the sector that has added some of these
problems, hiring or retaining most experienced employees, some of whom had retired. Many
unqualified positions are being held by foreign workers classified under the 457 visa and there is a
great dependence on holders of work visas, especially the majority of them being seasonal jobs in
the sector. however, there is an urgent need to update and promote training in tourism and
hospitality at all levels of education. The TAFE sector, which has traditionally been an important
source of professional training, has seen its funding cut by successive governments in recent years.
TAFE's place was largely occupied by expensive private colleges. However, many of its students are
international students and a significant portion of them will take their new skills back to their
countries.

Determine your stance/position on the issue and your approach to the debate

Analyzing governments, they must play a key role in encouraging innovation in the tourism industry,
marketing natural forces, mecardo in Asia and promoting a greater transition for all tourism regions,
operators and other stakeholders. believing that it is not a simple problem to be solved, being the
diversity of tourism stakeholders. The big mistake in blaming the shortcomings of the sector being by
tour operators. Major and main part of the problem of inadequate transport infrastructure, stems
from governments. the tourist activity depends on several factors, such as infrastructure, marketing
services, hotels, theme parks, making the role of the State essential to provide these factors enabling
the construction of roads, airports. The cross-promotion of tourist facilities is another flaw. With a
few exceptions, our tour operators do not do enough to suit or sell other attractions and services. An
international traveler from Brisbane should be encouraged to extend his stay on the Gold Coast, just
as one in Adelaide should be encouraged to visit the other great attractions in South Australia. It is
surprising that someone can spend a week in Far North Queensland, for example, and not receive
any information about the latest attractions or incentives to participate.

Present your idea (opening statement)


Tourism, although neglected, is one of the sectors that directly and indirectly moves an incalculable
amount, being considered a lawful means that moves more money in any country, behind only
behind drug trafficking and the war industry.
The importance of this activity for the world economy, is associated with the reason that with the
arrival of tourists there will consequently increase consumption, production of goods and services,
thus generating the creation of new jobs. Tourism is a balancing act between creating demand and
ensuring the supply of human resources and infrastructure. Clearly, there is still a lot to achieve to
find balance. The private sector is destroying the dearth of luxury accommodation in Australia's
major cities, with several thousand new hotel rooms coming online in the coming years. However,
unlike many of Australia's neighbors, such as Singapore and Malaysia, Australia offers few
development and investment incentives for accommodation development. Governments have an
obligation to invest more resources in tourism promotion, education and training, at the
professional and higher levels. We can include media-based assistance for young Australians to
conduct training and education at nationally accredited training and education institutions.

Tourism was treated by Australian governments with little potential and there was no necessary
investment.

Write a reflective report on the experience


There are many good things about Australian tourism, but there are some that leave a lot to be
desired and that is a very bad point of view

First, the fact that you can't drink alcohol on the streets.

There are discounted drinks at the bottle shop, the city's famous pubs have increased their values,
bistro-style dishes and a decent variety of craft beers on tap. Unfortunately, many of Australia's
historic pubs have not yet followed suit. They usually have very bad aspects.

Australia's hospitality industry has an unpleasant - and apparently predominant - habit of passing on
basic business costs to the customer. And so far, many hotels are still charging extravagant amounts
for WiFi, this is certainly absurd.

Using a regular taxi service in any of the capitals is extremely annoying, ordinary drivers are smelly
and moody, the Australian taxi driver is the last thing you need after a long-haul flight

Cycling is extremely unfeasible, dangerous, the roads mix cars, buses, trucks and cyclists, certainly
this combination cannot give good results. To be very different from many cities in the world, which
have adopted this shift in the migration of cars, public transport and bicycles.

Public transport is pleasant, but expensive. The variation of the value occurs according to the time,
distance traveled, route and type of transport, all updated by mobile applications.

Conclusion : We can't just rely on Australia's natural attractions to lure international travellers and
allow complacency to foster. Or simply hope that tourists have the best possible stay. We need
greater technology and industry-wide collaboration to innovate the customer experience, encourage
international travellers to spend more, come back, and spread the word about Australian tourism. If
we did that, the industry might even encourage more Australians to holiday at home, rather than
head overseas for trips that broadly cost the same but come with better service and a superior
customer experience

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