1.1 What is communication?

The word communication comes from the Latin verb to share. It is the exchange of data
between people. It entails the exchange of thoughts, concepts, imaginations, actions, and
written content. The flow of information from one place to another is simply characterized as
communication. This data transfer can occur in a variety of ways. Communication is a simple
process with certain complexities. The method is complicated by the various modes of
communication and the distances over which information must be transferred.
A communication involves three things: a sender, a medium (the platform via which
information is transmitted) and a recipient. The sender is the most involved party, having a
complete understanding of the subject matter he wishes to convey.

2.1 What is effective communication?

The technique of providing communications to an audience in such a way that they are
received and understood satisfactorily is known as effective communication. If the
communication was successful, both the sender and the recipient would have shared the
identical information at the end of the process.
Effective communication is critical to corporate success. On a daily basis, various signals are
conveyed from top to bottom, among coworkers, from subordinates to superiors, and from the
organization to the outside. As a result, it is critical that all messages are appropriately
communicated. The impact of messages is influenced by content, language, remarks, voice
tone, and nonverbal communication.
In today's business world, most managers and presenters master basic communication skills.
Although certain jobs demand more active connection and communication with people than
others, every employee must send communications in some form or another, at least on an
irregular basis.
2.1.2 Effective communication barriers
There are a number of mental and psychological difficulties that can prevent people from
communicating effectively. Stage fright, speech difficulties, phobias, depression, and other
issues plague some people. All of these circumstances can be tough to deal with at times, and
they will undoubtedly impede communication.
The ease and comfort with which a person can speak is determined by their emotional IQ.
Communication will be easier for someone who is emotionally mature. People who allow
their emotions to control them, on the other hand, will confront troubles.
They are the most visible impediments to good communication. In theory, at least, these
restrictions are generally easy to remove. Noise, closed doors, malfunctioning
communication technology, closed cabins, and other barriers are examples of these.
Communication can be challenging due to cultural differences, especially in the workplace,
where a misunderstanding might result in significant consequences. When people from
various cultures collaborate, a number of issues might arise.
3.1 Different communication methods
There are two types of communication method.
1. Verbal communication
2. Nonverbal communication
3.1.2 Verbal communication
If it's a two-way conversation, immediate responses are normally expected. Eye contact,
gestures, and facial expressions influence verbal communication as well. The recipient's
hearing and comprehension abilities aid him in comprehending the context of the information
and developing appropriate answers. The impact of communication on the recipient is shaped
by linguistics and how information is presented.
The transmission of information through voice is known as verbal communication.
Information heard on radios, televisions, telephones, speeches, and interviews is included.
Interpersonal skills are necessary for effective verbal communication. The clarity of the
speaker's voice, as well as the recipient's perception and listening skills, all contribute to the
success of verbal communication.
3.1.3 Nonverbal communication
Words, whether written or spoken, aren't the only way to get a message across. Non-verbal
communication occurs when the sender communicates without using words and the recipient
knows what the sender is requesting. Eye contact, postures, gestures, facial expressions,
chronemics, and haptics are all examples of non-verbal communication.
3.1.4 Types of nonverbal communication
 Hand, arm, and head movements reveal a lot about how we feel about an issue, what
we are passionate about or sad about, and even when we are angry. When we are
excited, our gestures may become more frequent and faster. If we are depressed, our
gestures may come to a halt.
 Body Language: Our body language is a reflection of our interior emotions or ideas.
When we are unhappy, we may close our eyes and sit with our arms crossed and our
heads bowed. However, if we are confident, we will most likely stand tall with our
shoulders back and interact with others by looking them in the eyes.
 What we say and how we say it reveals a lot about what's going on inside our heads.
Stuttering and stumbling through our speech patterns can signal that we are worried or
uneasy about a topic. It could also mean that we're lying or inventing a story in our
conversation.
 Characteristics of our surroundings: The way we decorate our surroundings reveals a
lot about what we value and are interested in, as well as sharing our personal style
with others.
4.1 Differences between verbal and nonverbal communication
4.1.1 Verbal communication
 Language, words, sentences, and voice are all used in verbal communication.
 In verbal conversation, the only mode of communication is through the human voice,
which says one word at a time.
 A phone call, a face-to-face chat, via loudspeakers, audio recordings, and so on are all
examples of verbal communication.
 It is linear and voluntary to communicate verbally. You decide what you want to say,
assemble your ideas, construct sentences, and then begin speaking. It's a methodical
procedure in which the speaker concentrates on efficiently expressing their point.
 If you understand the language and the terms being used, verbal communication is
quite simple to comprehend. You will grasp what someone is saying if you pay close
attention to them.
4.1.2 Nonverbal communication
 Body language, facial emotions, tone, and pauses in speaking are examples of
nonverbal communication.
 The complete body, facial emotions, and tone of voice are all used in nonverbal
communication.
 When all parties in a conversation can see each other, nonverbal communication is
possible. This allows them to comprehend what they're saying nonverbally.
 The process of nonverbal communication is ongoing. It's not well-thought-out and
mostly unintentional, however you can learn yourself to utilize it more consciously.
Nonverbal communication is not linear in the same way that verbal communication is.
It has more to do with how one responds to environmental stimuli using body
language and other cues.
 It's a little more difficult to decipher nonverbal communication than it is to decode
verbal communication. To decipher what the other person is attempting to say, you
must pay attention to a variety of characteristics such as the speaker's body language,
facial expressions, and tone.

How did you plan the event?

Setting goals and specifying the actions necessary to accomplish them are both parts of the
planning process. Goals are where planning begins.

 This is how we came up with the plan for the event.

 To begin, we chose names based on the preferences of the team members.
 This event sparked a conversation among us
 I completed my assignment on time because the group leader encouraged all of the
members.
How did you all discuss regarding the event?

All of us talked about a Microsoft Team online platform. We couldn't physically participate
because we didn't have the ability. Some people, however, physically joined. I couldn't make
it to the meeting that day. Because of the Covid19 issue. With our ideas, we always share our
text messages. That was absolutely advantageous to us. We formed a WhatsApp group to
discuss it.

The task planning schedule

As a fundamental time-management tool, a schedule or timetable consists of a list of possible

tasks, events, or actions, or a sequence of events in the chronological order in which such
things are scheduled to occur.

Team plan

In a nutshell, team-based planning is one of the most effective techniques high-performing

teams employ in their quest for excellence. There are numerous advantages for the
organization, the team as a whole, and each individual team member. It gives each member
clarity and direction.

 Participate on time
 Practicing.
 Sharing some information.
 Sharing our ides.
 Prepare the word documents and PowerPoint slides.

Individual plan

 Our group leader had planned a Microsoft Team meeting at the time, and they assisted
each other in doing so.
 Our assignment is to make a presentation about the benefits of IT to build up
your professional life
 I was a member of the group who had discovered some information regarding the web
design course.