Group Overview

Mobiserve is the leading Telecom infrastructure, Operation and

Maintenance, and Energy solutions provider Company in the region, with
more than 34,000 towers currently under management, supported by 24+
years of cumulative experience.

Founded in 100% owned by

1999 INVEST AD*

*INVEST AD is an Abu Dhabi Sovereign wealth fund owned by MUBADALA

Profile 2
 KEY FACTS

4 countries, 2 business units

$58m in revenue generation
budgeted for the year 2022

35,000+ telecom sites

maintained and operated

Certifications ERP (Oracle E Business Suite)

Energy Management System

Financials
Quality
Warehousing
Health
Safety Procurement

Environment

Profile 3
To be the regional leader and preferred provider of Telecommunication and energy
services and products, to secure sustainable growth of the group and maximize
stakeholders’ value.

Enforce our leadership position through providing :

 End to End innovative, efficient, and high-quality services and
products to our customers.
 Adopt Ethical, fair and transparent business practices.
 Ensure equal employment opportunity and fair
compensation.
 Build long term true partnerships with our
customers and suppliers.
 Always be committed to our community.

Profile 4
People are the main asset of Mobiserve. They maintain the quality,
continuous improvement, and ethical approach of our services.
Where We Are Located

Algeria
Provide our investors with Customers are the most paramount to Pakistan
&
the return on investment our philosophy of success in our Tunisia
through sustainable business. We strive to satisfy our
Efficiency KSA

Growth. customers with superior quality and

UAE
value for services. We build trust (Mobiserve HQ)
through responsible actions and honest
relationship with our customers.

We value our employees and We aim to bring on the best

consider them our biggest technology with focus on efficiency
assets. We encourage their and effectiveness as a whole while
professional development and not losing the sight of cost effective
reward them for their solutions within the resource
performance. constraints.

Profile 5
We serve and support in the range of We are committed to honesty,
countries. It is the unique character transparency and Ethical businsess
of our Company to have Global Algeria
practices.&We combine ethical practices
outlook and respect the diversity of with successful
Tunisia business strategiesKS
to
people, culture, communities and offer best services and products toAour
business environments. clients and region.

Quality is at the forefront of everything

We operate as environment friendly
we do and it is our key for the
and responsible Company to our eco
continuous improvement, customer
system.
satisfaction and market leadership. We
are committed to quality as a main
attribute of our business, people and
long term goals.

Profile 6
o Mobiserve provides high quality field maintenance services to Telecom
operators, vendors, tower companies and other entities in need for top
notch field maintenance services. Our number one priority is to ensure
clients’ satisfaction. We are able to rapidly set up satellite offices to cover
geographically any client’s growing needs.

o Our flexibility enables us to implement well-tailored designs and

technical policies, procedures and quality systems to achieve the best
results.

o Our skilled resources, experience and long heritage in the Telecom

field enable us to deal with all types of mobile communication
networks equipment, with its active and passive elements.

Profile 8
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We provide Preventive & Corrective Maintenance for the following scopes:

Telecom Scope Plumbing works

2G, 3G, LTE and 5G, BSC / RNC,
Microwave (PDH/SDH), IBS Plumbing works including
sites (radio and WIFI), VDSL all Spare parts
management

Fiber Optic Electromechanical technical

Installation and Buildings maintenance
configuration, routing,
systemization, Maintenance for all power systems rectifiers, fire systems,
& Corrective actions MOB, A/Cs, solar cells, all generators types
including their state of the art overhauling.

Electromechanical managed Solar energy

services
for both off-grid and on-grid
for all power systems rectifiers, fire systems, plants and Hybrid controllers
MOB, A/Cs, solar cells, all generators types and solutions
including their state of the art overhauling.

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 Working in two continents; in harsh weather conditions or crowded cities, and
important events, we are there to offer our services and support

• You will find us in the monsoon

season in Pakistan.

• You will find us in the great Hajj

season in KSA.

• You will find us working under

continuous rainy showers in
Tunisia.

• You will find us in the snow season

on the mountains of Algeria.

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o For more than 24 years Mobiserve has been the trusted partner by
major Telecom operators and vendors in the MENA region to
build their networks

o Mobiserve has been always ready to deliver reliable solid rollout

.
for the Telecom sector in minimum time and highest quality

o The main aim was to enable operators/vendors to focus on their

main business, while offering end to end solutions within
hassles/hazards free environment

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 TELECOM ROLLOUT ACTIVITIES
Telecom Site Tower/Pole
surveys installations

Permanent power Air Conditioning

and generators Systems
systems installations installations

Civil work Fire Fighting

implementation for Systems
access network sites installations

Telecom Site RF
Acquisitions rigging works

In-door Building Solutions CW

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Telecom Engineering activities that could be integrated in any rollout programs includes but not
limited to the following activities:

Antenna and microwave Network equipment swap

installation services out programs Network support services

Network equipment installation and Core switching services

commissioning

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Our Focus is mainly on Health, safety and quality in addition to the speed of delivery. Over the years we built
thousands of different types of Telecom sites including:

Rooftop
Light Pole
RDU
Monopole
RDM

Wall mounts Palm tree towers

Greenfield GRD

Mosaic RDS

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Mobiserve is able to deliver turnkey energy solutions to
provide power to different types of facilities:

o Installing and maintaining turnkey Solar power systems

o Installing and maintaining hybrid power systems combining both solar

power systems and Generators to charge batteries adequately to run
sites 24/7, with ability to control the hybrid systems to switch between
different power sources (Grid, Generator, Batteries and Solar system)
to save power consumptions based on configured parameters

Our Solutions have the ability to monitor and control access

and provide security surveillance.

o Ability to monitor all site parameters remotely and do required analyses

to be ready for any corrective and preventive actions on time without
waiting for routine physical checks

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 For DC full power solutions, Mobiserve is also able to deliver different supply, installation and
upgrade activities including:

Upgrade
01 Rectifiers swap Additional cabinets
upgrades

Installation
02 Adding/removing batteries Adding/removing
module & new racks

Repairing
03 Repairing faulty units in our workshops
to save time and costs

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For more than 2 decades Mobiserve has been able to deliver high quality electromechanical
comprehensive turnkey projects not only related to the Telecom sector but also for
conventional construction projects.

Electromechanical services include the following sectors:

Indoor/outdoor security and Datacenters Fire alarm and fire-fighting Low current activities
surveillance systems including infrastructure systems based on all different from basic infrastructure
civil works/ configurations installation specs/ categories till final finishes

Power cables and Power meters UPS, Generator & Water treatment and
transformers swap/installation/ power installations naturalization
installations configuration

Final construction Plumbing and

finishes sanitary systems

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In addition, Mobiserve offers power equipment rental like generators of well-known brands. Rental might also
include full service/maintenance/fueling whenever needed.
Whenever needed the overhauling service is also available for generators including the supply of all needed
spare parts and executed by our qualified in-house teams

Mobiserve offers different GPS tracking solutions:

GPS tracking Notifications

Providing and installing GPS Providing 24/7 observation for all

tracking system for generators protected elements and sending
notifications via email and SMS in
and batteries to keep them
case equipment were moved
monitored and protected

Location Tracking

Providing continuous location

tracking in case of movement
detection

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High quality reliable facility management services

o Through a well-defined implementation process including all needed checklists and quality measures, Mobiserve has been able
to provide high quality reliable facility management services to clients.

The service is done on two levels; preventive maintenance and corrective maintenance

Corrective Maintenance Preventive Maintenance

Preventive maintenance is
Corrective maintenance is scheduled on planned
delivered in the shortest intervals to make sure working
possible time and with highest facilities are maintained
quality to reduce downtimes to properly to ensure business
clients. continuity and to minimize
downtimes that might disturb
clients’ business routine.

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Facility management services is offered to different corporate organizations like banks, government
offices, shopping malls…etc. Services are offered in the following fields:

01 Electrical activities starting from light current maintenance till electric fixtures

02 Electromechanical activities including HVAC and plumbing works

Power management systems and panel boards

03
04 Fire alarm and fire-fighting systems

05 Solar and hybrid power systems

06 Civil works

Security Services
07
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Profile 23
Office 403, B8 building, Saif Zone, Sharjah, UAE
Al Sabbat street, Dubai, UAE

3, Ain Soltane ex Sain Charles-Kouba, Alger 8667 King Fahad Road, Olaya, Riyadh 14181,KSA
Phone :+213 21 54 09 03 Phone :+966 1 2930 413

Rue de l’Argent, Immeuble Rubis, Bloc B, Mezzanine B-1, Al-Rehman Mall, 1st Floor, G-11 Markaz, Islamabad,
Les Berges du Lac 2, 1053, Tunis. Pakistan
Phone :+216 58 316 904 Phone :+92-51-2223319,20

https://mobiserveholding.com https://servitec.dz