Course Content - Dynatrace Curriculum

Dynatrace Curriculum
Introduction to Enterprise Monitoring World

What is Monitoring
AP Monitoring vs AP Management
Monitoring concepts
Metrics Overview - Infrastructure, Application & User Experience
How to Setup Infrastructure for an applications (Brief on Capacity Planning - SDLC)
Evolution on APM
Gartner - APM - 5 Principles
Gartner Magic Quadrant
APM Vendors in Market
APM - Open Source Tools
Evolution of Cloud based Monitoring Solutions
Introduction To Dynatrace
• Dynatrace Introduction
▪ Enterprise Cloud
▪ Dynatrace Solution Overview
• Dynatrace Portfolio & Products
▪ Dynatrace
▪ Appmon (Classic)
▪ Dynatrace
▪ On premesis
▪ SaaS
▪ Data Center Real User Monitoring (DC RUM)
▪ Synthetic Monitoring ( Journey from Gomez to Dynatrace)
• Understanding the Dynatrace Platform (Classic)
▪ Scope
▪ Dynatrace Architecture
▪ Dynatrace Components
▪ Dynatrace Terminologies
• OneAgent Overview
▪ Review the architecture of the OneAgent
▪ Deploy Dynatrace
▪ Demo OneAgent install in a environment
▪ Deployment Status
• Organizing the Environment
▪ Create Host Groups to separate your data
▪ Create manual or automatic tags
▪ Using tags for filters, problem notifications and creating relevant dashboards
▪ Create naming rules for Hosts, Process Groups, and Services
▪ Create Management Zone filters to be used in dashboards
▪ Define permissions for each of the Management Zones
End User Training
• User Interface Walkthrough
▪ Exploring the Home Dashboard
▪ Navigating the Menus
▪ Smartscape
• Understanding the Vertical dependency mapping
• Understanding the Horizontal dependency mapping
• Navigating the Smartscape
• Real User Monitoring
▪ Introduction to Real User Monitoring
▪ Understanding User Sessions
▪ Data hierarchy (Session, User Actions, and Server-Side Requests)
▪ Application Views and Filters
▪ Use the Performance Analysis view to identify application performance/availability
▪ Use the User Behavior view to identify usage statistics for your application
▪ View the same information for a native Mobile application
• Traversing your Stack
▪ Host Views and Filters
▪ Technologies Overview
▪ Process Group vs. Process Group Instance
▪ Services and PurePaths
▪ Service Views and Filters
▪ Drilldown Analysis for a single Host, PGI, and Service
• Service Analysis
▪ Trending Analysis with the Service Details view
▪ Understand Dependencies with the Service Flow and Service Backtrace views
▪ Response Time analysis with the Distribution and Hotspots views
▪ Diagnose Errors with the Failure Analysis view
▪ Analyze a single transaction with the PurePath view
▪ Normal vs Abnormal Views
▪ Network monitoring for an individual host
• Database Analysis
▪ Monitoring transactions with a Service
▪ Monitoring a database process with plugins
• Synthetic Monitoring
▪ Overview of Synthetic
▪ Synthetic Views and Troubleshooting
▪ Browser Monitors vs. HTTP Monitors
• Artificial Intelligence and Problems
▪ Understand how Artificial Intelligence feeds the analytics
▪ Combine alerting and event correlation to create Problems
▪ Analyze Problems and drill down to root cause
▪ Baselining and static thresholds
▪ Creating Alerting Profiles
▪ Email notification and 3rd party integrations
▪ Creating Maintenance Windows
• Dashboards
▪ Modify your “Home” dashboard
▪ Create role-relevant dashboards
▪ Manage dashboard access permissions
Advanced Configuration and Data Analysis
o Custom Configuration
▪ Fill out the Configuration Checklist deliverable
▪ Install more OneAgents on additional applications
▪ Create/Configure Applications
• Session Properties
• Asynchronous actions
• Conversion goals
• Key User Actions
• Session Replay
• Rage clicks
▪ Create/configure Synthetic Tests
▪ Configure Services
▪ Configure naming rules for Hosts/Process Groups/Services
▪ Configure tagging rules
▪ Create Management Zones
▪ Create log monitoring events
▪ Configure alerting profiles and notifications
▪ Configure OneAgent and ActiveGate plugins
▪ Configure connection to AWS/VMware/Azure/Cloud Foundry
o Custom Dashboard Creation
▪ Create role relevant dashboards for:
• Default monitoring overview
• Executives and Business analysts
• Developers and Operations teams
• Application Owners and Customer Support
o Data Analysis
▪ Review live data in a Production or Pre-prod environment
▪ Identify hotspots for improvement.
o Questions/Answers

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Dynatrace Curriculum

Introduction to Enterprise Monitoring World

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