SK0 003
SK0 003
SK0 003
QUESTION NO: 1
A technician would like to ensure that when users connect to a web server in a server farm, they
connect to the server with the lowest CPU utilization. Which of the following technologies would
accomplish this?
A. Load balancing
B. High availability
C. Virtual machine
D. Reverse proxy
Answer: A
Explanation:
QUESTION NO: 2
Changing the boot order of devices can be configured from which of the following?
A. DIP switches
B. BIOS
C. Chipset
D. Control Panel
Answer: B
Explanation:
QUESTION NO: 3
Which of the following is an advantage of using non-ECC memory over ECC memory?
Answer: B
Explanation:
QUESTION NO: 4
Before installing a new device, a technician checks to make sure the device is on the HCL. Which
of the following is the advantage of having an HCL device?
Answer: D
Explanation:
QUESTION NO: 5
When building a computer with a 32 bit processor, which of the following is the MAXIMUM amount
of memory supported?
A. 1GB
B. 2GB
C. 4GB
D. 8GB
Answer: C
Explanation:
QUESTION NO: 6
A technician has installed an additional NIC on a server. Which of the following can now be setup?
A. Teaming
B. VLANs
C. Port forwarding
D. Full duplex
Answer: A
Explanation:
QUESTION NO: 7
A technician is setting up a network and wants to automatically assign IP addresses. Which of the
following will need to be configured to automatically assign IP addresses?
A. WINS
B. DNS
C. DHCP
D. NTP
Answer: C
Explanation:
QUESTION NO: 8
A technician is building a Windows 2008 server and has installed a motherboard, processor, and
power supply. Which of the following optical drives should the technician install?
A. Flash Drive
B. DVD-RW
C. CD-ROM
D. SSD
Answer: B
Explanation:
QUESTION NO: 9
Typically, warranty information can be found on a vendor’s website by looking up which of the
following?
Answer: C
Explanation:
QUESTION NO: 10
When purchasing a UPS for a server room, which of the following are important factors to
consider? (Select TWO).
Answer: C,D
Explanation:
QUESTION NO: 11
A new server must be configured to provide fault tolerant connectivity to the DMZ and the backend
database. Which of the following is the MOST cost effective way to accomplish this?
A. A total of six NICs: two pairs of teamed NICs for the DMZ and two NICs for the backend
database.
B. One NIC can be configured with VLANs for the DMZ and backend database.
C. A total of eight NICs to be teamed with the appropriate VLANs configured for the DMZ and
backend database.
D. A total of four NICs: two NICs for the DMZ and two NICs for the backend database.
Answer: D
Explanation:
QUESTION NO: 12
Which of the following is TRUE about a caching name server? (Select TWO).
Answer: B,D
Explanation:
QUESTION NO: 13
A technician needs to deploy a new Internet facing web server and internal database server. The
web server will use the database backend to retrieve shopping cart information. Which of the
following configuration utilizes the LEAST resources?
A. Both servers will be virtualized on the same host server. The web server will be configured with
an Internet facing NIC connected to the host’s hardware NIC and a backend NIC connected to a
virtual switch. The database server NIC will be connected to the same virtual switch.
B. The database server will be created on the existing virtual farm and configured with one
physical NIC. The web server will be installed on new hardware and will utilize two physical NICs
to separate backend traffic from frontend Internet communication.
C. The web server will be created on the existing virtual farm and configured with two physical
NICs, one NIC for backend and one for backend communication. The database server will be
installed on new hardware to ensure maximum performance.
D. Both servers will be virtualized on a pair of redundant host servers. Both the web server and the
database server will share the same hardware resources. The web server will be configured with
one NIC for both frontend and backend communication and the databases server will also have
one NIC.
Answer: A
Explanation:
QUESTION NO: 14
A technician has fixed a reported issue with a heavily used software program and users have
verified that the program is working correctly. Which of the following should the technician do
NEXT?
Answer: A
Explanation:
QUESTION NO: 15
After installing a new hard drive into a server for the purpose of mirroring the data from the first
drive to the second one, the server displays an “operating system not found” error. Which of the
following should the technician do to boot the server from the original drive?
Answer: B
Explanation:
QUESTION NO: 16
Which of the following MUST be done when imaging a Windows Server that will be used as a
template?
A. Remove software
B. Run Windows Updates
C. Update drivers
D. Sysprep
Answer: D
Explanation:
QUESTION NO: 17
A technician works for a company that has recently been affected by a virus. The virus entered the
network by using port 6000. Port 6000 is used by an application located on a server. The
technician has been asked to block this port on all servers and computers except for the one
server which uses this port. Which of the following should the technician do?
Answer: C
Explanation:
QUESTION NO: 18
A technician manages a server that contains sensitive data. The server currently has two hard
drives, one hosting the operating system and other generic files and the second hosting sensitive
data. The technician needs to implement a technology that would guard against data loss for only
the sensitive data, while adding only one additional hard drive. Which of the following should the
technician implement to avoid reformatting any drives?
A. RAID 0
B. RAID 1
C. RAID 3
D. RAID 5
Answer: B
Explanation:
QUESTION NO: 19
When planning for redundant power sources in a server deployment, which of the following should
be purchased? (Select TWO).
A. RAID controllers
B. Multiple UPSs
C. Redundant cooling
D. Dual NICs
E. Redundant power supplies
Answer: B,E
Explanation:
QUESTION NO: 20
Answer: C
Explanation:
QUESTION NO: 21
A technician is installing a server with sixteen 1 TB drives. They want the benefit of both speed
and redundancy. Which of the following RAID configurations should be used?
A. RAID 0
B. RAID 1
C. RAID 3
D. RAID 50
Answer: D
Explanation:
QUESTION NO: 22
Which of the following types of UPS would be used with equipment that is very sensitive to power
fluctuations?
A. Offline / Standby
B. Line interactive
C. Rackmount
D. Online / Double Conversion
Answer: D
Explanation:
QUESTION NO: 23
When a technician left the server room Monday evening everything was operational. When the
technician returned Tuesday morning, the front bezel was off of the mail server, and it had been
powered off. Which of the following should be checked FIRST?
Answer: D
Explanation:
QUESTION NO: 24
Which of the following server roles allows a server to translate fully qualified domain names into IP
addresses?
Answer: D
Explanation:
QUESTION NO: 25
A technician has just finished installing a new server into a server rack. Which of the following
should the technician do NEXT to complete the installation documentation?
A. Update drivers, update operating system (e.g. Windows Update), create server baseline, create
a new network diagram, update change management procedures
B. Create server baseline, label server, store vendor-specific documentation, update network
diagrams, update asset tracking information
C. Create server baseline, assign server roles, install tape drive, delete network diagram, label
server, update operating system (e.g. Windows Update)
D. Install applications on server, install external drives, toss vendor-specific documentation,
update network diagrams
Answer: B
Explanation:
A small business has had unauthorized people enter their server room and damage their servers.
Which of the following locks for the door would BEST prevent unauthorized people from accessing
the server room?
A. Biometric
B. Keypad
C. Barcode
D. Key lock
Answer: A
Explanation:
QUESTION NO: 27
A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The
technician suspects the issue is with their Internet Service Provider failing to provide service.
Which of the following command line tools should the technician use to BEST test this theory?
A. tracert
B. ipconfig
C. netstat
D. nslookup
Answer: A
Explanation:
QUESTION NO: 28
An administrator needs to install a 2U server into a rack. Which of the following shows how much
space, in height, needs to be available for the server to fit in the rack?
Answer: C
Explanation:
QUESTION NO: 29
A customer has purchased a triple channel memory kit containing three DDR3 RAM modules. The
server the RAM is intended for only has a dual channel capable motherboard. Which of the
following is the BEST action to perform?
Answer: C
Explanation:
QUESTION NO: 30
Which of the following processor technologies is typically supported on current enterprise class
UNIX servers but not enterprise class Windows Servers?
A. RISC
B. CISC
C. Multi-threading
D. 64-bit
Answer: A
Explanation:
QUESTION NO: 31
An administrator needs to connect servers to the Fiber Channel SAN. Which of the following
should the administrator install in the servers to allow this connection?
A. Riser
B. HBA
C. SCSI card
Answer: B
Explanation:
QUESTION NO: 32
An administrator creates a new directory then shares it on the Windows server. The administrator
sets the permissions for everyone to "Modify" but users report they are unable to create or delete
documents. Which of the following is the cause?
Answer: A
Explanation:
QUESTION NO: 33
An administrator needs a network that can support up to 800 hosts on the same subnet. Which of
the following is the MINIMUM subnet mask that should be used?
A. 255.0.0.0
B. 255.255.0.0
C. 255.255.252.0
D. 255.255.255.0
Answer: C
Explanation:
QUESTION NO: 34
In a system with high CPU utilization, which of the following will help the MOST to minimize the
performance impact of parity overhead in RAID 5?
Answer: D
Explanation:
QUESTION NO: 35
An administrator has removed a SATA hard drive from a failed server. Which of the following
adapters would MOST likely be used by the administrator to transfer files from the drive to a
laptop?
A. SATA to SCSI
B. SATA to HBA
C. SATA to USB
D. SATA to SAS
Answer: C
Explanation:
QUESTION NO: 36
Which of the following can transmit block level storage over Ethernet?
A. SAS
B. iSCSI
C. USB
D. SATA
Answer: B
Explanation:
QUESTION NO: 37
Which of the following uses a switching fabric to connect storage LUNs to hosts?
A. Fiber Channel
Answer: A
Explanation:
QUESTION NO: 38
An administrator has experienced minor electrical shocks when touching metal surfaces in the
datacenter. Which of the following is the MOST likely cause?
Answer: B
Explanation:
QUESTION NO: 39
An administrator has encountered an error while patching a virtualized guest machine. Which of
the following technologies would allow the administrator to restore to a pre-patched state the
FASTEST?
A. Cloning
B. Bare Metal Restore
C. OS Restore
D. Snapshot
Answer: D
Explanation:
QUESTION NO: 40
A datacenter manager would like to ensure that all fire suppression in the datacenter is safe for the
equipment in the room. Which of the following classifications should be listed on the fire
suppression system?
Answer: C
Explanation:
QUESTION NO: 41
A server administrator implements a solution that should fix an issue. Which of the following
should the administrator do NEXT in the troubleshooting process?
Answer: B
Explanation:
QUESTION NO: 42
An administrator is troubleshooting a power supply that is believed to have failed. Which of the
following tools will BEST help test the power supply?
A. ESD Equipment
B. Multimeter
C. POST Card
D. Toner Probe
Answer: B
Explanation:
QUESTION NO: 43
An administrator is testing setting the IP address on a Linux server from command line. Which of
the following commands is used to set the default gateway for the server?
Answer: A
Explanation:
QUESTION NO: 44
An administrator has replaced a faulty drive in a server using software RAID. The drive needs to
now be partitioned before being added back to the array. Which of the following tools should the
administrator use to accomplish this?
A. chkdsk
B. mount
C. fsck
D. diskpart
Answer: D
Explanation:
QUESTION NO: 45
Which of the following server types allows resolution of domain names to IP addresses?
A. DHCP server
B. DNS server
C. Web server
D. VLAN server
Answer: B
Explanation:
QUESTION NO: 46
Which of the following backup media would be MOST appropriate for router configuration files?
Answer: C
Explanation:
QUESTION NO: 47
A user reports that they are unable to print to a remote printer. Which of the following should the
technician check FIRST?
A. Printer driver
B. Protocol stack
C. Network connectivity
D. Correct patch application
Answer: C
Explanation:
QUESTION NO: 48
A user reports that they are unable to reach a particular website. The user had no issues reaching
the site earlier in the day. Which of the following is the MOST likely cause of the lack of access?
Answer: D
Explanation:
QUESTION NO: 49
Which of the following should be done FIRST before installing NOS patches in a production
environment?
Answer: B
Explanation:
QUESTION NO: 50
Answer: B
Explanation:
QUESTION NO: 51
A technician needs to build a server with at least 16GB of RAM and Windows 2008R2 as the
operating system. Which of the following processors should the technician choose?
Answer: C
Explanation:
QUESTION NO: 52
A technician supports users in a client/server environment. A user suddenly cannot access any
network resources. The user tried to logon to a known working computer but was unsuccessful.
Which of the following should the technician check FIRST?
Answer: A
Explanation:
QUESTION NO: 53
A company wants to expand their storage capacity in a flexible manner over their existing network.
Which of the following storage solutions would they consider?
Answer: B
Explanation:
QUESTION NO: 54
A systems administrator has a high performance server with a file share full of data that has not
been used in a long time, but is still important and might be used in the future. Which of the
following should they do to reclaim the space off the high performance server?
Answer: D
Explanation:
QUESTION NO: 55
A technician has been given a task to create a separate location for disaster recovery. The
company has very high uptime requirements and will lose money if there is any downtime. Which
A. Hot site
B. Warm site
C. Fault tolerant site
D. Cold site
Answer: A
Explanation:
QUESTION NO: 56
Which of the following are attributes of a hardware-based RAID controller? (Select THREE).
A. Backs up data
B. Less expensive than software RAID
C. Vendor neutral implementation
D. Accessible through a BIOS interface
E. More host CPU usage than software RAID
F. Accessible through a system utility after the OS has been loaded
G. May retain data in the event of a power outage
Answer: D,F,G
Explanation:
QUESTION NO: 57
Which of the following can help prevent data loss on a RAID array in the event of a power failure?
Answer: B
Explanation:
QUESTION NO: 58
A. SCSI
B. SAS
C. ATA
D. IDE
E. CMOS
Answer: A,B
Explanation:
QUESTION NO: 59
Which of the following virtualization technologies can save time during provisioning?
A. Cloning
B. Snapshots
C. Clustering
D. Virtual memory
Answer: A
Explanation:
QUESTION NO: 60
A Windows server’s backup jobs keep failing with an error message stating that the source drive is
not available. After reviewing the logs, which of the following should a technician do FIRST to
troubleshoot this issue?
A. Verify the backup media has enough storage space for the backup job
B. Verify the volume shadow copy service is running
C. Close all terminal services sessions on the server
D. Reboot the Windows server and re-run the backup job
Answer: B
Explanation:
QUESTION NO: 61
A. Disk quotas
B. Group memberships
C. Logon scripts
D. Shadow volumes
Answer: A
Explanation:
QUESTION NO: 62
A user is receiving an error about not having enough virtual memory. A technician wants to
manually set the amount of available virtual memory for the computer. At a MINIMUM, the
technician should set the virtual memory to be which of the following?
Answer: B
Explanation:
QUESTION NO: 63
A technician with a Windows server would like to use Windows Software Update Services (WSUS)
to deploy patches. Which of the following MUST the technician assign to the server to install
WSUS?
A. DHCP
B. IMAP
C. DNS
D. IIS
Answer: D
Explanation:
QUESTION NO: 64
A company backs up their data using daily, weekly, and monthly tape backups. The weekly
backups are also known as which of the following?
A. Son
B. Father
C. Grandfather
D. Great-grandfather
Answer: B
Explanation:
QUESTION NO: 65
A technician at a small business goes into the server room to perform maintenance on a server
and notices it is very hot and audible alarms are going off. The technician is unsure of how to
remedy the situation. Which of the following should the technician do?
Answer: D
Explanation:
QUESTION NO: 66
Which of the following should a technician use to remove dust from the inside of a server case?
A. Compressed air
B. Vacuum
C. Soap and water
D. Disinfecting wipes
Answer: A
Explanation:
QUESTION NO: 67
The warranty expiration date of each server should be recorded in which of the following
documents?
A. Asset management
B. Network diagram
C. Server baseline
D. List of vendors
Answer: A
Explanation:
QUESTION NO: 68
Which of the following connectors identifies that a motherboard has onboard video capabilities?
(Select TWO).
A. DB-15
B. DB-9
C. DB-25
D. RJ-45
E. DVI
Answer: A,E
Explanation:
QUESTION NO: 69
Answer: D
QUESTION NO: 70
A technician has to populate a server motherboard with memory. The board has a memory bus
speed of 800 MHz. Which of the following memory types should be used?
A. DDR3
B. SDRAM
C. DDR
D. DDR2
Answer: D
Explanation:
QUESTION NO: 71
A. HBA card
B. SCSI card
C. Serial card
D. Video card
Answer: C
Explanation:
QUESTION NO: 72
A server technician has been attempting to install an operating system on the company test server
for several days. The technician has experienced error messages at several points of the
installation and the system has frozen during various parts of the boot process. The technician has
replaced the power supply, graphics card and installation disk with known good components.
Which of the following could be causing these issues? (Select TWO).
Answer: D,E
Explanation:
QUESTION NO: 73
A Windows user is trying to get to a shared folder on a server but is receiving an error message
that multiple connections to the same resource are not allowed. Which of the following tools can
the technician use from the user’s workstation to get the user reconnected as quickly as possible?
Answer: C
Explanation:
QUESTION NO: 74
Answer: B
Explanation:
QUESTION NO: 75
An administrator is working on a rack mount server with all newly installed equipment. The
uninterruptible power supply (UPS) in the rack starts beeping loudly. Which of the following is the
FIRST troubleshooting step that should be taken?
Answer: A
Explanation:
QUESTION NO: 76
Which of the following is MOST likely to occur if the temperature in the server room is cooled too
quickly after a power outage?
Answer: A
Explanation:
QUESTION NO: 77
An administrator needs to explain to management why updates are needed for the server. Which
of the following is the BEST explanation to give?
Answer: C
Explanation:
QUESTION NO: 78
An administrator has just installed a new NIC into the server. The system POSTs fine and the NIC
is recognized by the OS, but it does not receive an IP address. Which of the following is the MOST
likely cause of this?
Answer: C
Explanation:
QUESTION NO: 79
A file server is setup in a RAID 5 configuration. Recently there was a power failure in the server
room while a user was transferring a document from one drive on the server to another drive on
the same server. Unfortunately their UPS was in repair during this outage, and the file is now
corrupt. Which of the following can be done to prevent this situation in the future?
Answer: C
Explanation:
QUESTION NO: 80
An administrator has a single 14U rack. The administrator needs to install fifteen servers; rack-
mounted redundant uninterruptible power supplies (UPSs), a network switch, and a KVM. Which
of the following server types would be BEST suited for this scenario?
A. Blade servers
B. Rackmount servers
C. Tower servers
D. Web servers
Answer: A
Explanation:
QUESTION NO: 81
A. Incremental
B. Normal
C. Differential
D. Full
Answer: C
Explanation:
QUESTION NO: 82
An administrator is getting reports that a file server is responding slowly. Which of the following
steps should the administrator take FIRST?
Answer: C
Explanation:
QUESTION NO: 83
While troubleshooting a video problem on an application server, the system administrator has
determined that the video firmware should be updated. Which of the following sources should be
used to locate an appropriate update for this hardware? (Select TWO).
A. Third-party manufacturer
B. Video chipset manufacturer
C. Server manufacturer
D. Operating system manufacturer
E. Shareware file sharing site
Answer: B,C
Explanation:
QUESTION NO: 84
Answer: A
Explanation:
QUESTION NO: 85
While discussing the specifications of replacement servers, the administrator’s manager asks what
can be done to avoid the down time associated with failed hard drives on the servers. Which of
the following should the administrator recommend?
Answer: B
Explanation:
QUESTION NO: 86
When running a Windows server, which option is used with the ping command to convert
numerical addresses to host names?
A. -r
B. -a
C. -v
D. -n
QUESTION NO: 87
An administrator adds a new SATA hard drive into a functional server and attempts to boot the
server. The server will no longer boot into the operating system. The administrator checks all the
connections and reboots the server. The server still will not load the operating system. Which of
the following is the MOST probable cause?
Answer: A
Explanation:
QUESTION NO: 88
Which of the following connection types provides the BEST data bandwidth when installing
thirteen external hard drives on a server?
A. USB 2.0
B. SAS
C. SATA
D. Ultra SCSI 160
Answer: B
Explanation:
QUESTION NO: 89
Which of the following must be available prior to performing the FIRST server backup?
Answer: B
Explanation:
QUESTION NO: 90
An administrator is configuring RAID 1 in a server. The administrator has been given two
matching 80GB SATA-2 hard drives, two SATA-2 cables, and a SATA-2 RAID adapter. How
should the administrator BEST configure these drives?
A. Install one drive on the first channel and install the second drive on the second channel.
B. Install one drive on the first cable, on the first channel. Install the second drive on the second
cable, on the second channel.
C. Install both drives on the same channel. Cable both drives as the primary master on the same
cable.
D. Install both drives on the same channel. On the same cable one drive should be set as primary
slave and the other drive as the primary master.
Answer: B
Explanation:
QUESTION NO: 91
Recently traffic to the company web server has more than doubled, resulting in slower response
times from the server. An administrator has decided to add a second, identical 10/100/1000 NIC
to the server. The server is presently connected to a 10/100/1000 switch, with four open ports on
the switch. Which of the following is the BEST solution to speed up web traffic?
Answer: D
Explanation:
QUESTION NO: 92
Answer: D
Explanation:
QUESTION NO: 93
A web server has to be available all the time. It has its own redundant power source and
uninterruptible power supply (UPS). Which of the following actions will provide additional fault
tolerance?
Answer: D
Explanation:
QUESTION NO: 94
A. PS/2 mouse
B. USB mouse
C. SVGA display
D. NIC
E. USB memory stick
F. HBA card
Answer: A,B,C
QUESTION NO: 95
Which of the following bus types requires termination using a separate device?
A. SATA
B. CD-ROM drive
C. USB
D. SCSI
Answer: D
Explanation:
QUESTION NO: 96
Answer: B
Explanation:
QUESTION NO: 97
A. 1Gbps
B. 2Gbps Full-Duplex
C. Equal to the speed of the link
D. 100Mbps
Answer: C
Explanation:
QUESTION NO: 98
An administrator is receiving too many alerts for processor utilization on a server. Which of the
following should the administrator perform?
Answer: D
Explanation:
QUESTION NO: 99
Which of the following protocols define the rules and processes used to transmit and receive block
storage applications over TCP/IP?
A. iSCSI
B. VoIP
C. Distributed Applications over IP
D. HTTPS
Answer: A
Explanation:
Which of the following is the BEST to use when securing fiber cables and preventing damage?
A. Zip ties
B. Twist ties
C. Black electrical tape
D. Velcro cable straps
Answer: D
Explanation:
An administrator recently installed a known good RAID adapter. During boot up, the administrator
is able to access the RAID configuration utility; however, when the administrator checks for the
card in the operating system, it does not show up. Which of the following should the administrator
do FIRST?
Answer: D
Explanation:
A server consists of two 72GB SCSI drives and four 146GB SCSI drives. All drives are attached to
a RAID controller. The system’s administrator has decided to mirror two drives for the operating
system. Which of the following is the maximum space the administrator will have remaining to use
for data when using RAID 0?
A. 292GB
B. 438GB
C. 584GB
D. 728GB
Answer: C
Explanation:
An administrator has been instructed to add four additional drives to a server configured with RAID
5. The server is using 146GB drives for the data. Without changing the configuration, how much
additional data space would be available if the administrator purchased 300GB drives and added
them to the existing array?
A. 438GB
B. 584GB
Answer: B
Explanation:
An administrator receives a call from an end user reporting that the application they are using
keeps giving them an error on port 23. Which of the following is being used?
A. SSH
B. Remote Desktop Connection
C. Telnet
D. VPN
Answer: C
Explanation:
An administrator is in charge of a server that houses various applications. Which of the following
BEST explains this server type?
Answer: C
Explanation:
Which of the following describes the difference between SATA and PATA?
Answer: D
Explanation:
An administrator installs new IDE drives into the company server. Upon starting the machine, the
BIOS does not recognize any of the drives. Which of the following is the MOST likely cause of the
problem?
Answer: A
Explanation:
An administrator needs to review the open ports on a host. Which of the following commands
should they use?
A. traceroute -d
B. ping -t
C. netstat -ano
D. nbtstat -a
Answer: C
Explanation:
Which of the following server types performs the same function as the LMHOSTS file?
A. DNS
Answer: C
Explanation:
An administrator wants to rackmount a new server. Power and network outlets are available and
cooling in the room is adequate to support the additional server. The new server is identical to the
other servers already installed. Which of the following items should the administrator FIRST verify
before installing the server?
Answer: C
Explanation:
Which of the following is a valid source for Windows operating system updates?
A. SNA
B. RIS
C. RAS
D. WSUS
Answer: D
Explanation:
Answer: B
Explanation:
An administrator is required to maintain maximum redundancy for 1TB of accounting files. Which
of the following is the BEST option available to the administrator?
Answer: D
Explanation:
An administrator is required to maintain space for 750GB of user data. Which of the following is
the BEST option available to the administrator?
Answer: A
Explanation:
Which of the following RAID configurations provides the BEST performance for database files
while still providing redundancy?
Answer: D
Explanation:
A company needs to implement an offsite backup method that is replicated and needs to
guarantee that the data cannot be changed once it is replicated. Which of the following would
meet the company’s needs?
A. SAN
B. WORM
C. NAS
D. CD-RW
Answer: B
Explanation:
Users can only access external websites. Which of the following is the MOST likely cause of this
problem?
Answer: D
Explanation:
A company has just implemented a disaster recovery plan in which critical business must be
restored in a four hour window. Which of the following methods should be used to backup the
A. Incremental backup
B. Data only backups
C. SAN replication
D. Full backup
Answer: C
Explanation:
A company is looking to improve upon their current remote management capabilities. The
company must ensure that access is removed from all systems when a user is terminated and that
administrators can remotely manage a system’s BIOS. Which of the following remote
management systems would support both these requirements?
Answer: D
Explanation:
A blade server has been configured to boot from SAN. After an HBA firmware upgrade the blade
was rebooted and cannot find the operating system. Which of the following should the
administrator do NEXT to troubleshoot the issue?
Answer: A
Explanation:
Which of the following storage solutions attaches to a server either through a fiber channel
connection or is presented to the server via iSCSI?
A. DAS
B. NAS
C. SAN
D. WORM
Answer: C
Explanation:
Which of the following hardware components is necessary for a server to access data directly on a
fiber channel based SAN?
A. Gigabit NIC
B. RAID controller card
C. SATA controller card
D. Host bus adapter
Answer: D
Explanation:
After successfully testing a probable cause to an issue, which of the following is the NEXT
troubleshooting step?
Answer: C
Explanation:
Which of the following technologies when implemented allows for the GREATEST fault tolerance
for memory?
A. RAID
B. Registered memory
C. ECC
D. Memory pairing
Answer: A
Explanation:
Which of the following scenarios would dictate the use of a 64-bit processor instead of a 32-bit
processor?
Answer: D
Explanation:
Which of the following is the MOST important concern when deciding on the servers locations?
A. Form factor
B. Inadequate air flow
C. Too high from ground level
D. Difficulty of physical access
Answer: B
Explanation:
Which of the following technologies allows a single physical processor to do the work of multiple
processors?
A. Symmetric multi-processing
B. Multicore
C. 64-bit processing
D. Hyper-V
Answer: B
Explanation:
Which of the following components should be removed prior to troubleshooting any server
hardware failure?
A. Memory in RAID
B. Hard drives
C. Third party memory
D. Airflow baffles
Answer: C
Explanation:
The failure of which of the following components can cause a server to display a POST error
message?
Answer: C
Explanation:
Which of the following expansion cards should be installed in a server to allow the server to
connect to a SAN via a fiber channel?
A. SATA
B. iSCSI
C. SCSI
D. HBA
Answer: D
Explanation:
Which of the following ensures that air is passed through a server chassis correctly?
A. U-size templates
B. Phase changers
C. Baffles
D. Molex connectors
Answer: C
Explanation:
Before installing an operating system on a server, which of the following is the BEST resource for
an administrator to review the compatibility of the OS with the video card?
A. Server manual
B. Manufacturer website
C. IEEE standards
D. HCL
Answer: D
Explanation:
Which of the following server types will assign a unique address to the client’s machines?
A. WINS
B. DHCP
C. NTP
D. DNS
Answer: B
Explanation:
A. RAID 1
B. RAID 5
C. RAID 6
D. RAID 10
Answer: D
Explanation:
Which of the following storage technologies connects by TCP/IP and can slow down network
traffic?
A. SAN
B. Optical jukebox
C. NAS
D. Tape library
Answer: C
Explanation:
A. DVD
B. DVD-R
C. Blu-Ray
D. Flash
Answer: C
Explanation:
Answer: D
Explanation:
Which of the following RAID levels provides the BEST read and write performance?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Answer: A
Explanation:
Which of the following RAID levels provides exceptional redundancy and no write penalties?
Answer: D
Explanation:
Which of the following statements could be true about a server overheating? (Select TWO).
Answer: C,E
Explanation:
An administrator recently installed a new array controller into a server. When the server is running
POST the controller does not appear as present. Which of the following could be the reason for
this?
Answer: A
Explanation:
Which of the following server roles synchronizes time throughout the network?
Answer: B
Explanation:
A new storage array must be configured for a database server. This array will store transaction
logs that are always being written. Which of the following RAID solutions would provide fault
tolerance and fast write operations without the use of parity?
A. RAID 0
B. RAID 3
C. RAID 6
D. RAID 10
Answer: D
Explanation:
Memory utilization by the print spooler process is constantly climbing after users begin to print to a
certain type of printer. Which of the following is the MOST likely cause of the problem?
Answer: B
Explanation:
Which of the following are features of server virtualization software? (Select TWO).
Answer: D,E
Explanation:
Memory was recently taken out of a fully functional production server before it was
decommissioned and added to another server. Upon booting up the server with the additional
memory the server emits a series of beeps and fails to POST. Which of the following is MOST
likely the problem?
A. Incompatible memory
B. Memory failure
C. The memory is not configured
D. The server BIOS was not configured to accept the additional memory
Answer: A
Explanation:
Which of the following describes the difference between hardware and software RAID
technologies?
Answer: B
Explanation:
A. A RAS server
B. A RIS server
C. Patch management system
D. PXE boot environment
Answer: C
Explanation:
Answer: C
Explanation:
A. DDR
B. CD-R
C. Blu-Ray
D. DVD
Answer: C
Explanation:
Which of the following is the MOST important data retention consideration when creating a backup
system?
Answer: D
Explanation:
Which of the following is the MOST important consideration before making a change to a server?
Answer: A
Explanation:
Which of the following is the MOST important consideration when purchasing a new server for a
mission critical application?
A. RAID 0 compliant
B. Notifying all stakeholders of the server upgrade
C. Service Level Agreement
D. KVM access
Answer: C
Explanation:
Answer: C
Explanation:
After a server has been installed into a rack, an administrator must ensure which of the following?
Answer: B
Explanation:
Answer: C
Explanation:
During a routine maintenance visit to a client, an administrator noticed that the last full backup did
not complete. Which of the following should the administrator do FIRST?
Answer: B
Explanation:
An administrator is adding memory to a server. Once the system boots up, the same amount of
memory appears as before the upgrade. Which of the following is the MOST likely cause?
Answer: B
Explanation:
An administrator is installing Windows Server 2003 via CD on a new server with an SAS RAID
array. When the administrator reaches the option to select the target installation drive, there are no
drives listed. Which of the following is the FIRST thing the administrator should do?
Answer: C
Explanation:
Which of the following backup methodologies is MOST time efficient for backing up data?
A. Incremental
Answer: A
Explanation:
An administrator has just finished physically replacing the system board in a Windows domain
controller. Which of the following must be done before booting the server back into Windows?
Answer: A
Explanation:
A server was recently updated with the latest antivirus definitions. Immediately after the update,
the server begins to report ‘file not found’ errors for a mission critical application. Which of the
following is the MOST likely reason for this?
A. The update was done incorrectly and now the server needs to be restarted.
B. The update has discovered viruses on the server and removed those virus files.
C. The update requires a reboot for the files to process correctly.
D. The update has quarantined files that are false positives.
Answer: D
Explanation:
Which of the following are the BEST tools to test connectivity between two hosts? (Select TWO).
Answer: D,E
Explanation:
An administrator is overseeing the backup process and tapes utilized by a former employee.
Which of the following is the BEST way for the administrator to proceed?
Answer: C
Explanation:
A staff member reports that they cannot access the shared folder on the network; however, other
staff members are reporting that they can access the shared folder. Which of the following is the
BEST way to identify the problem?
A. The administrator should monitor all traffic between the staff member and the server.
B. The administrator should reconfigure the RAID configuration to allow more space.
C. The administrator should map a drive using the net use command.
D. The administrator should allow the staff member to use a USB drive.
Answer: C
Explanation:
An administrator needs to maintain 1TB of storage for mission critical application data. Fault
Answer: B
Explanation:
Which of the following storage interface protocols has the FASTEST speeds?
A. Ultra2 SCSI
B. SATA
C. Ultra320 SCSI
D. SAS
Answer: D
Explanation:
Answer: D
Explanation:
A. Dust
B. Power Surge
C. Excessive humidity
D. High temperatures
Answer: A
Explanation:
A server has lost communication to its drives located on a fiber channel SAN. An administrator
notices that the indicator lights on both the HBA and the SAN switch are not lit. Which of the
following are the MOST likely causes of the problem? (Select THREE).
A. Failed HBA
B. Failed switch port
C. Faulty fiber cable
D. Faulty driver
E. Failed hard drives
F. Faulty configuration
Answer: A,B,C
Explanation:
A Windows server has rebooted by itself several times. There are several functioning non-
Windows servers in the same rack that are connected to the same uninterruptible power supply
(UPS). Which of the following is the MOST likely cause of the reboots?
Answer: C
Explanation:
A server has had a drive fail in its storage RAID set. The administrator swaps the drive with a
replacement and the RAID set does not automatically start to rebuild the replaced drive. Which of
the following utilities would MOST likely be used to initialize the rebuilding of the replacement
drive?
A. Net use
B. Array management
C. Fdisk
D. Disk Management Plug-in
Answer: B
Explanation:
An administrator installs a new network card in a properly functioning DC. During the Windows
boot up process the DC bluescreens. Which of the following is the NEXT step?
Answer: B
Explanation:
The staff is not able to access a database server. The server has an 'Operating System not found'
error and is set to boot from a fiber channel SAN. All other database servers are set to boot from
the SAN and access the same switch and data as this database server. Which of the following is
the MOST likely cause of the problem?
Answer: D
Explanation:
After a critical service failure occurs the server keeps rebooting every fifteen minutes not giving an
administrator enough time to troubleshoot the failure. Which of the following does the
administrator need to do to allow enough time to work on the system to troubleshoot the problem?
Answer: B
Explanation:
After a server inspection, an administrator notices a single drive failure on a server configured with
RAID 5. Which of the following is the NEXT step to start rebuilding the array?
Answer: C
Explanation:
A high availability solution must be designed for a single file server. Data must be replicated
between the disks to ensure a failure of one disk does not bring down the server. Which of the
following meets these requirements?
Answer: A
Explanation:
Which of the following archiving methods only backs up data that has changed since the previous
backup?
A. Differential
B. Copy
C. Incremental
D. Snapshot
Answer: C
Explanation:
A failure of the primary data center has occurred. A warm site is available for use. Which of the
following should be done FIRST to bring the critical applications online?
Answer: B
Explanation:
An SNMP alert has been generated by a server in the main data center. The alert stated that the
internal temperature of the server has exceeded the threshold. No other servers in the rack have
experienced problems, and no other alerts have come from that server about any other events.
Answer: B
Explanation:
A company has recently switched ISPs and is being assigned a new block of public addresses.
The public web and FTP servers must be re-addressed to support this change. After changing IP
addresses and updating the DNS records many customers have reported that they are not able to
access the web or FTP servers. Which of the following could have been done prior to making
these changes to make it more transparent to users?
Answer: C
Explanation:
A disk drive failed in a RAID 5 array. After replacing the disk drive, users are still reporting that
access to the server is very slow. Which of the following BEST explains the problem?
Answer: A
Explanation:
A. Number of users.
B. Number of files.
C. Memory usage.
D. Average disk I/O.
Answer: B
Explanation:
A. 2
B. 3
C. 4
D. 6
Answer: C
Explanation:
An administrator has a rack server that is 3.5 inches (8.9 cm) tall. Which of the following is the
correct U size for this server?
A. One
B. Two
C. Three
D. Five
Answer: B
Explanation:
A. One
B. Two
C. Three
D. Five
Answer: A
Explanation:
A client has a need to look at and add many image files but has no need to change them. Which of
the following media types would BEST meet the client’s needs?
A. CD-RW
B. Disk
C. Flash
D. WORM
Answer: D
Explanation:
An administrator just installed a new RAID controller card into a server. The firmware is current for
the controller card. When the server is powered up the administrator notices that the RAID
controller card is not recognized during POST. Which of the following is the cause of the problem?
A. The hard drives were not plugged into the server correctly.
B. The controller driver is outdated and needs to be updated from the OEMs website.
C. The firmware for the server is too old and does not support the new RAID controller card.
D. The cable from the controller to the hard drive backplane is not connected.
Answer: C
Explanation:
An administrator is building a server that will run a data warehousing application. The server was
ordered with eight 300GB drives. The application requires a dedicated storage location for the OS
and one for critical files. The critical file storage needs fast access but must provide high
redundancy. The OS requires 100GB and the file requires 950GB. Which of the following
configurations will BEST suit the data warehouse needs?
Answer: D
Explanation:
An administrator has set up a company’s intranet server. Users should be able to access it but no
users are able to. The administrator verifies that the website is accessible by IP address. Which
of the following should the administrator look at FIRST to resolve the issue?
A. WINS server
B. DNS server
C. Lmhosts file
D. DHCP cache
Answer: B
Explanation:
A user requests access to a new file share. The administrator adds the user to the group with the
appropriate access. The user is still unable to access the share. Which of the following actions
should the administrator do to resolve the permissions issue?
Answer: A
Explanation:
Answer: C
Explanation:
An administrator is creating a business continuity plan. Which of the following would be done
FIRST in order to develop this plan?
Answer: B
Explanation:
Due to slow backup response, an administrator installed a new driver for the SCSI card. After a
server reboot the device is not working properly. Which of the following is the BEST course of
action?
Answer: B
Explanation:
An administrator has purchased monitoring software that can be configured to alert administrators
when hardware and applications are having issues. All devices are configured with SNMP, but the
administrator wants to further secure the SNMP traffic. Which of the following settings would
BEST provide additional monitoring security? (Select TWO).
Answer: A,D
Explanation:
Which of the following is MOST important for an administrator to investigate prior to making a
change on a server?
A. Manufacturer's specifications
B. Organizational impact
C. Vendor lists
D. Compatibility requirements
Answer: B
Explanation:
A. Flash
B. DLT4 tapes
C. CD-R
D. SDLT tapes
E. WORM
Answer: C,E
Explanation:
Which of the following RAID levels would provide fault tolerance while also providing high
performance at a reduced cost?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Answer: C
Explanation:
A. Fiber channel
B. CAT5
C. Network shares
D. CAT5e
Answer: A
Explanation:
Answer: D
Explanation:
Topic 3, Volume C
A power loss during a firmware update would MOST likely result in which of the following?
Answer: B
Explanation:
Which of the following is being described when using a single physical server to host multiple
logical servers to more effectively utilize hardware resources?
A. Application virtualization
B. Multicore processing
C. Server virtualization
D. Hyper threading
Answer: C
Explanation:
A. HBA
B. USB
C. UAC
D. NIC
Answer: A
Explanation:
A server is having problems accessing its presented storage on a SAN. Which of the following
could be causing the problem? (Select TWO).
A. NIC
B. HBA
C. Tape backup drive
D. SCSI adapter
E. CPU
Answer: A,B
Explanation:
Which of the following components found in a legacy server has a 16-bit bus?
A. USB
B. PCI
C. ISA
D. AGP
Answer: C
Explanation:
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Answer: A
Explanation:
Which of the following RAID levels supports fault tolerance by writing parity to only one drive in the
array?
A. RAID 3
B. RAID 5
C. RAID 6
D. RAID 10
Answer: A
Explanation:
Which of the following is a distinguishing factor between data archiving and data backups?
A. Data archives are kept for disaster recovery purposes while data backups are kept for indefinite
periods of time so that there is an information record.
B. Data archives are kept for documentation purposes to easily recover data while data backups
are kept for immediate server recovery.
C. Data archives are kept off-site for data warehousing purposes while data backups are kept
locally for immediate server recovery purposes.
D. Data archives are kept for indefinite periods of time so there is a record while data backups are
kept for disaster recovery purposes.
Answer: D
Explanation:
An administrator notices that every time a particular server is restarted it requires a password in
order for the server to begin the start up process. Which of the following is the reason this is
happening?
A. The server needs to have the password service verified and reconfigured.
B. The server administrator has set a password policy in Group Policy.
C. The server has the BIOS setting configured incorrectly.
D. The server is set with a boot password before accessing the OS.
Answer: D
Explanation:
Which of the following would an administrator follow when disposing of equipment for a financial
institution?
Answer: A
Explanation:
Which of the following is the minimum number of drives required for a RAID 10 array?
A. 3
B. 4
C. 5
D. 10
Answer: B
Which of the following server roles provides a common time to all computers?
A. NTP
B. SNMP
C. SMTP
D. RAS
Answer: A
Explanation:
Which of the following internal storage technologies has the HIGHEST single drive storage
capacity?
A. SAS
B. SATA
C. Flash
D. SCSI
Answer: B
Explanation:
Answer: A
Explanation:
An administrator has implemented a solution to resolve a server's problem in which the server
unexpectedly reboots. Which of the following should be the administrator’s NEXT troubleshooting
step?
A. Test the theory to determine if the solution will correct the issue, list all other possible causes.
B. Verify full system functionality.
C. Document the issue; include details regarding findings, actions taken to resolve the issue, and
the outcome.
D. Establish a theory of probable cause based on previous tests and determine next steps to
resolve.
Answer: B
Explanation:
A user selects their proper domain and is unable to log into their Windows computer. The error
states: ‘System cannot log you on to the domain because the system’s computer account in its
primary domain is missing or the password on that account is incorrect’. Which of the following is
the MOST likely cause for this error?
Answer: A
Explanation:
An administrator logs into a server and notices slow performance. When the system finishes the
logon process a message is displayed saying the system is out of Virtual Memory. Which of the
following is the MOST likely cause of this issue?
Answer: B
Explanation:
An administrator logs into a server and notices slow performance. While troubleshooting the
problem the administrator notices that an unfamiliar process in the Task Manager is running at
100% CPU usage. The administrator tries to end the task and receives ‘Access is denied’.
Which of the following steps would allow the administrator to terminate that process?
Answer: B
Explanation:
An administrator has added a new hard drive to a server that is running out of space on its C Drive
and is experiencing slow performance. The administrator needs to free up space on the C Drive.
Which of the following is the BEST action for the administrator to take to free up space on the
drive?
Answer: A
Explanation:
A. Active Directory
B. DHCP logs
C. Security logs
D. System logs
Answer: C
Explanation:
An administrator setting up software RAID 1 on a Windows Server with two volumes for two
separate hard drives, but the option for mirrored is grayed out. Which of the following is the MOST
likely reason why this is occurring?
Answer: A
Explanation:
Upgrading which of the following components in a server has the GREATEST affect on
virtualization?
A. Amount of Memory
B. Number of HBAs
C. Hard drive cache size
D. ECC ability in memory
Answer: A
Explanation:
Answer: D
Explanation:
A. Host
B. VDI
C. Hyper-V
D. Guest
Answer: D
Explanation:
Which of the following would be the BEST location to research current physical layout?
Answer: B
Explanation:
A. Fans
B. Ducts
C. Heat sinks
D. Condensers
Answer: B
Explanation:
A. 172.31.254.40
B. 10.100.11.1
C. 192.168.100.1
D. 172.15.16.76
Answer: D
Explanation:
Which of the following protocols would be used to test if one host is reachable by another host, by
sending echo requests and waiting for echo replies?
A. SNMP
B. ICMP
C. TCP
D. UDP
Answer: B
Explanation:
Answer: C
Explanation:
The operating system partition on a server is nearly out of space on a Windows 2003 Server. The
administrator notices that the file pagefile.sys is taking up nearly 2GB of space. Which of the
following would BEST resolve this problem?
Answer: A
Explanation:
A server has five hot pluggable SCSI disk drives in a RAID 5 array. The server OS crashed and
the server will not boot. The administrator noticed that all of the disk drives have gone offline.
Which of the following components would MOST likely have caused the problem?
A. Memory
B. SCSI backplane
C. SCSI drives
D. Motherboard
Answer: B
Which of the following backup types will reset the archive bit on files backed up? (Select TWO).
A. Copy
B. Full
C. Snapshot
D. Incremental
E. Differential
Answer: B,D
Explanation:
Which of the following backup types will not reset the archive bit on backed up files?
A. GFS
B. Full
C. Differential
D. Incremental
Answer: C
Explanation:
Which of the following Microsoft technologies allows for file replication between servers?
A. SMS
B. SYSVOL
C. DFS
D. NTFS
Answer: C
Explanation:
Which of the following is the BEST way to allow web software through the server firewall?
Answer: A
Explanation:
Which of the following RAID arrays should be used to achieve the BEST fault tolerance?
Answer: D
Explanation:
Answer: B
Explanation:
Which of the following is the MOST important consideration when looking at distance requirements
when planning a hot site?
A. Avoiding more expensive bandwidth costs for data lines between regions
B. Avoiding a regional disaster that affects both the main site and the hot site
C. Avoiding a second location that has high latency between sites
D. Avoiding a location that is too expensive
Answer: B
Explanation:
Which of the following tools can an administrator use to get a server baseline?
Answer: D
Explanation:
Which of the following allows users to recover their deleted files on file shares by themselves?
A. Windows restore
B. Windows backup
C. Shadow copies
D. Shadow backup
Answer: C
Explanation:
Answer: B
Explanation:
An administrator installs a new server with five 146GB drives and implements RAID 5 for hardware
redundancy. How much disk space will be available for the OS, tools and regular files?
A. 146GB
B. 438GB
C. 584GB
D. 730GB
Answer: C
Explanation:
Answer: D
Explanation:
A. SDRAM
B. DDR RAM
C. Interleaved memory
D. Online spare memory
Answer: B
Explanation:
Which of the following would restrict traffic from a specific host to a network?
A. MIBs
B. NAS
C. ACL
D. SMTP
Answer: C
Explanation:
Which of the following is eliminated when using SATA instead of PATA technology?
A. Jumper selection
B. Power connector
C. Data port connector
D. Hard drive LEDs
Answer: A
Explanation:
Which of the following features should a technician consider when purchasing a KVM switch for a
Answer: B
Explanation:
While reviewing the backup logs a server administrator notices that a backup job for an application
server on the same subnet has failed. Which of the following is MOST likely the problem?
Answer: A
Explanation:
Answer: C
Explanation:
An administrator sees that smoke is coming from the UPS. Which of the following should they do
Answer: B
Explanation:
Which of the following is MOST likely the reason a technician would implement software RAID for
a SOHO environment?
A. CPU efficiency
B. High availability
C. High redundancy
D. Cost effective
Answer: D
Explanation:
A technician is unable to eject a tape from a drive when pressing the eject button. Which of the
following is MOST likely the cause?
A. Corrupt OS
B. Array is rebuilding
C. Driver problem
D. Drive failure
Answer: D
Explanation:
A. netstat
B. tracert
C. nslookup
D. ping
Answer: C
Explanation:
Several remote sales employees, who have come into the office this week, report that they are
unable to get on the Internet, but no other users have reported similar issues. The helpdesk has
escalated the issue and the case notes state that the users have IP addresses that begin with 169.
Which of the following should the system administrator check FIRST?
A. DHCP server
B. Network switches
C. DNS server
D. Core router
Answer: A
Explanation:
A system administrator needs to specify a set of FQDN to IP address mappings for a legacy
server; the administrator does not want the legacy server to be referenced by other servers. Which
of the following should the administrator use to set this?
A. DHCP server
B. DNS server
C. Host file
D. Route statements
Answer: C
Explanation:
Which of the following is the MINIMUM number of disks necessary for a RAID 10 array?
A. 2
B. 3
C. 4
D. 6
Answer: C
Explanation:
Which of the following is the MINIMUM number of disks necessary for a RAID 50 array?
A. 3
B. 4
C. 5
D. 6
Answer: D
Explanation:
Which of the following technologies can be used to remotely gain access to a server console?
(Select TWO).
A. PS/2 KVM
B. LDAP
C. VNC
D. Remote desktop
E. VPN
Answer: C,D
Explanation:
Which of the following describes how many VRM’s would be required in a system with quad Xeon
CPU’s?
A. 1
B. 2
C. 3
D. 4
Answer: D
Explanation:
The server administrator discovers that a server, which has not been patched, is running
extremely slow and suspects that the server may have been compromised. Which of the following
commands should the administrator use to check the number of network connections the server is
making?
A. netstat
B. ping
C. nslookup
D. grep
Answer: A
Explanation:
Which of the following stripes data at the bit level and uses a dedicated disk for parity?
A. RAID 0
B. RAID 3
C. RAID 5
D. RAID 10
Which of the following stripes data at the block level and does not have a dedicated disk for
parity?
Answer: D
Explanation:
Which of the following hard drive busses will provide the FASTEST speed?
A. SAS
B. SATA
C. PATA
D. EIDE
Answer: A
Explanation:
Which of the following server chassis types allows for the HIGHEST server density in a rack?
A. Blade server
B. Tower converted to rack server
C. Tower server
D. Rack server
Answer: A
Which of the following will allow for the GREATEST amount of memory failure while still allowing
the server to operate?
A. DDR3
B. Memory pairing
C. ECC
D. RAID
Answer: D
Explanation:
Answer: B
Explanation:
Which of the following is the BEST way to ensure that a server is up-to-date with all updates as
soon as they are released?
Answer: B
Which of the following server roles sends out a time signal for clients to synchronize with a clock?
A. DHCP
B. NTP
C. SMTP
D. DNS
Answer: B
Explanation:
Answer: B,E,F
Explanation:
A. 191.168.5.4
B. 111.12.53.2
C. 5.2.4.4
D. 169.254.15.28
Answer: D
Which of the following ports should be allowed through a firewall for Telnet to function?
A. 23
B. 25
C. 50
D. 110
Answer: A
Explanation:
Given four drives, which of the following RAID levels will allow for the GREATEST performance?
A. RAID 0
B. RAID 5
C. RAID 6
D. RAID 10
Answer: A
Explanation:
Which of the following RAID levels would be appropriate given two drives and a need for fault
tolerance?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Answer: B
Explanation:
A. A drive assigned to an array that will only hold parity information used for rebuilding a failed
array drive.
B. An external hard drive to which all data is replicated to for recovery in the event of a failure.
C. A drive assigned to an array that will automatically be used to rebuild a failed array drive.
D. An extra drive purchased and stored in the parts cabinet to replace failed drives.
Answer: C
Explanation:
Which of the following ports MUST be open on the firewall to allow remote desktop connection and
remote assistance traffic through?
A. 21
B. 443
C. 3389
D. 8080
Answer: C
Explanation:
As a best practice, when should the server be rebooted to apply the reboot required patches?
Answer: A
Explanation:
When installing a server in a rack, which of the following locations describes where in the rack a
server should be installed?
A. On the very bottom U of the rack, with the UPS above the server
B. In the middle of the rack to help balance the rack
C. Closest to the bottom of the rack, above heavier equipment
D. On the very top U of the rack, with the UPS directly below it
Answer: C
Explanation:
Which of the following is the BEST way to make sure the network printer is automatically installed
when the user logs on?
A. Log onto the user’s computer as a local administrator and install the printer.
B. Make sure the user has permission to print to the printer.
C. Create and implement a logon script.
D. After the user has logged on, install the printer.
Answer: C
Explanation:
Which of the following server types stores users’ home directory folders?
A. Application
B. File
C. Directory services
D. Print
Answer: B
Explanation:
Which of the following cable types should be used to achieve Gigabit Ethernet speed?
A. CAT5
B. CAT3
C. CAT6
D. Thicknet
Answer: C
Explanation:
After performing the initial steps in installing the server OS from a DVD-ROM, the server reboots
and goes back into the setup wizard. Which of the following is the MOST likely cause for this
problem?
Answer: D
Explanation:
Answer: B
Explanation:
A. 23
B. 902
C. 1677
D. 3389
Answer: D
Explanation:
Which of the following can be used when installing the OS without a boot disk?
A. ZFS
B. VMFS
C. PXE
D. PBX
Answer: C
Explanation:
The administrator has just installed a new memory module into the server. Now, the server is not
showing the new memory. Which of the following should the administrator perform FIRST?
A. System reboot
B. Reseat the memory
C. Install the latest firmware
D. Install the latest driver
Answer: B
Explanation:
Management has asked the server technician to deploy fourteen new servers with newly-released
operating systems in the virtual environment for testing purposes. Which of the following is the
FASTEST way to do this?
A. Create a template of an existing server and deploy the fourteen images from that server.
B. Create a server template, and deploy all fourteen servers from this template.
C. Create one server, create a backup image, and restore thirteen servers from the image.
D. Create each server individually.
Answer: B
Explanation:
Answer: A
Explanation:
A datacenter director implements a new security measure in response to multiple equipment thefts
from the datacenter. The new security measure requires people entering or leaving the datacenter
to go through an extra secure area. Once entering the area people must present two forms of
authentication to leave. Which of the following security measures does this describe?
A. Mantrap
B. RFID cards
C. Defense in depth
D. Biometrics
A system administrator needs to provision storage for a 200GB database. The database must
have extremely low seek time. Which of the following is the BEST solution?
A. A JBOD
B. A RAID 50 array
C. A NAS
D. A single SSD
Answer: D
Explanation:
A. Mantraps
B. Two-factor authentication
C. Security personnel
D. Locked rack doors
Answer: D
Explanation:
A technician is installing new memory in a server. The technician would consult the HCL to ensure
which of the following?
Answer: B
Explanation:
A technician wants to decrease the overall attack surface of the servers in a data center through
decreasing the number of open network ports on each server. Which of the following could the
technician implement to increase security?
Answer: B
Explanation:
The primary purpose of an SLA between the service provider and customer is to agree on which of
the following?
Answer: D
Explanation:
Lightening causes a power surge and leads to a fire in the datacenter. Following emergency
procedures, which of the following is the FIRST thing the server administrator should do?
Answer: D
Explanation:
If there is a conflict in policy for data retention, which of the following should the technician adhere
to FIRST?
Answer: D
Explanation:
A major difference between archiving and backing up data is that data backups:
Answer: B
Explanation:
Which of the following on-board components is used exclusively for exchanging data with remote
machines?
A. PCI
Answer: D
Explanation:
A server in the production environment monitors output from various sensors along an assembly
line. New equipment is being added to the line that will require monitoring. The server
administrator needs to add additional inputs to the server for this new equipment. Which of the
following input types is MOST likely required?
A. EIDE
B. SATA
C. Serial
D. Video
Answer: C
Explanation:
A server needs to have memory added to support a new application. It currently is using PC4200
in a single channel configuration. Which of the following would be the correct memory upgrade?
Answer: D
Explanation:
A hypervisor has 4GB of RAM, 1TB of RAID 5 SATA storage, two Xeon 2.4GHz Quad Core
Processors, and four gigabit NIC cards. The hypervisor is running twelve guest operating systems
A. Processor
B. RAM
C. HDD
D. NIC
Answer: B
Explanation:
Topic 4, Volume D
The company has purchased one hundred and fifty new servers. The server administrator needs
to build and deploy them as quickly as possible. Which of the following is the FASTEST method of
building and deploying each server?
Answer: D
Explanation:
The company has two thousand servers located around the globe. Which of the following is the
BEST method of patch management and deployment?
A. Set all servers to automatically download patches from the manufacturer’s website.
B. Install an internal patch management system and deploy from the system.
C. Install the patches on each server from a deployment disk.
D. RDP into each server, manually download and install the patches.
Answer: B
Explanation:
Answer: B
Explanation:
The server administrator has just brought a new Windows server online. Permissions are set, but
the server administrator cannot connect remotely. Which of the following is MOST likely the
problem?
Answer: C
Explanation:
A server has failed after a tested and scheduled change control has been implemented. Which of
the following is the FIRST thing the server technician should do?
Answer: C
Explanation:
Answer: D
Explanation:
A tape library with LTO2 drives can hold 30 tapes. Which of the following is the approximate
maximum native backup storage of the tape library?
A. 6TB
B. 6MB
C. 6PB
D. 6GB
Answer: A
Explanation:
A. SDRAM
B. RAMBUS
C. DDR2
D. DDR3
Answer: A
Explanation:
A. DDR2
B. DDR
C. SDRAM
D. DDR3
Answer: B
Explanation:
A. SDRAM
B. DDR
C. DDR3
D. DDR2
Answer: C
Explanation:
A. AMD Athlon
B. Pentium III
C. Atom
D. Pentium 4
Answer: D
Explanation:
Answer: B
Explanation:
When creating a list of vendors, which of the following information should be included?
Answer: B
Explanation:
A restaurant is considering placing a server to run their restaurant software in the kitchen of the
restaurant. Which of the following environmental considerations is of MOST concern?
A. Temperature
B. Power
C. Humidity
D. Dust
Answer: A
Explanation:
An administrator is having problems with a server’s built-in I/O devices such as keyboard and USB
ports. Which of the following is the BEST solution to resolve the problem?
Answer: C
Explanation:
A server administrator recently purchased a new brand of rewritable Blu-ray media and is now
having problems backing up data when using the Blu-ray burner installed in the server. Older
backup disks still work, but the new media causes the backup software to report burn failures.
Which of the following is the BEST solution to resolve the problem?
Answer: C
Explanation:
Which of the following is the typical recommended temperature range for a data center?
Answer: A
Explanation:
Which of the following is the MOST secure and efficient way to dispose of rewritable DVD media
containing sensitive information?
Answer: B
Explanation:
An administrator does not have console access to a Windows Server. Which of the following
command line utilities should the administrator use to reboot the system remotely?
A. reboot
B. pkill
C. shutdown
D. kill
Answer: C
Explanation:
Answer: B
Explanation:
Which of the following is the advantage of Server to Server replication in a cluster environment
over Disk to Disk?
Answer: D
Explanation:
NAS, SAN, and Tape library are MOST commonly used for which of the following?
Answer: D
Explanation:
An administrator is creating a new data retention policy. Which of the following is the MOST
important consideration?
Answer: B
Explanation:
During a printer driver installation, a message appears stating “The software being installed for this
hardware has not passed Windows logo testing”. Which of the following is the SAFEST course of
action for the administrator to take?
Answer: C
Explanation:
A server contains a 3 disk RAID 5 array. The red LED is illuminated on one of the drives. Which of
the following should the server administrator perform?
Answer: A
Explanation:
A server is sending 404 responses to requests from users. Which of the following would MOST
likely be a possible cause?
A technician would like to setup load balancing on a file server. Which of the following additional
devices will need to be added to the server?
A. NIC
B. PBX
C. CPU
D. USB
Answer: A
Explanation:
Answer: D
Explanation:
A technician is logged into a Windows 2008 server as an administrator and is receiving the
following message when trying to run administrative utilities “The requested operation requires
elevation”. Which of the following is causing this message to be displayed?
A. Malware
B. Firewall
C. Service failure
D. UAC
A technician is setting up RAID technology for a server-based video editing system. The
technician is not concerned about fault tolerance but needs a low cost and high speed system.
Which of the following RAID levels should the technician implement?
A. 0
B. 1
C. 5
D. 10
Answer: A
Explanation:
Answer: A
Explanation:
A server randomly reboots and experiences data corruption on each reboot, even though write
caching is enabled on the array. Which of the following should the technician do FIRST to
minimize data corruption?
Answer: B
Explanation:
IP192.168.0.1
NETMASK 255.255.255.0
GATEWAY192.168.0.254
DNS1169.254.1.2
DNS2169.254.2.1
Which of the following is the MOST likely cause why the server is unable to download operating
system updates?
A. Wrong Netmask
B. Wrong DNS addresses
C. Wrong Gateway
D. Wrong IP address
Answer: B
Explanation:
Which of the following commands was run to generate the above information and why is the
server unable to communicate with the Internet?
Answer: A
Explanation:
A technician needs to install Windows 7 on 100 computers on an already functional network. The
technician already has an image that will be used for deployment. Which of the following should
the technician do NEXT?
Answer: C
Explanation:
A technician needs to setup a server to determine if production servers go down. Which of the
following servers will be used?
A. DNS server
B. SNMP server
C. Proxy server
Answer: B
Explanation:
Answer: D
Explanation:
Which of the following uses a client/server model that provides system management which
enables administrators to monitor server characteristics?
Answer: C
Explanation:
A company has its headquarters in Chicago and branch office in New York. The servers at
headquarters replicate all data from Chicago to New York in real time. This is an example of which
of the following?
Answer: A
Explanation:
A. CentOS 5.2
B. Windows Server 2003 Enterprise Edition
C. Suse Linux Enterprise Server (SLES) 11
D. Windows Server 2008 R2 Standard Edition
Answer: D
Explanation:
A server has four 300 GB SAS hard drives and a RAID card. The server will initially need 300 GB
of storage space, and is estimated to grow to 400 GB. Which of the following RAID configurations
should be deployed?
Answer: B
Explanation:
Users in a large corporate environment have been reporting that access to their virtualized servers
has slowed recently. All of the virtualized servers are hosted on an iSCSI NAS. Which of the
following should be done to troubleshoot performance?
Answer: C
Explanation:
Answer: B
Explanation:
A. 10.4.0.1
B. 128.39.0.1
C. 192.168.0.1
D. 224.216.0.1
Answer: A
Explanation:
A. Data is striped
B. Data is mirrored
Answer: B
Explanation:
Which of the following is the purpose of using a network attached storage device?
Answer: A
Explanation:
A technician backs up the data on a server with a full backup on Sunday night. On Monday
through Friday night, a different type of backup is run on the server. A file needs to be restored
Saturday morning. If the technician needs all tapes for the week (Sunday-Friday) to restore the
file, which of the following describes the type of backup performed Monday-Friday night?
A. Daily
B. Incremental
C. Full
D. Differential
Answer: B
Explanation:
Answer: B
Explanation:
Which of the following services can automatically provide client PCs with both their domain name
and network time server upon boot?
A. DHCP
B. DNS
C. WINS
D. NTP
Answer: A
Explanation:
A server will run for about 30 minutes and then shut down suddenly. Which of the following is
MOST likely causing this behavior?
Answer: C
Explanation:
An administrator has set up web-based software that is able to be administered remotely. The
website works fine on the local server, the site is not available when accessed from a remote PC.
Which of the following is the cause?
Answer: B
Explanation:
In a secure network topology, which of the following shows where an e-commerce Web server
should be placed?
A. Within a VPN
B. Within a subnet
C. Within a VLAN
D. Within a DMZ
Answer: D
Explanation:
Which of the following cable type would be used when directly connecting two servers?
A. A crossover cable
B. A coaxial cable
C. A rollover cable
D. A straight-through cable
Answer: A
Explanation:
Which of the following types of backup modifies the archive bit? (Select TWO).
A. Copy backup
Answer: D,E
Explanation:
A network administrator reports that they receive the following error message when attempting an
action that would result in an entry in the system log: “Unable to write to system log!” The
administrator has successfully written to this log in the past. Which of the following is the MOST
likely reason for the error?
Answer: D
Explanation:
A server administrator needs to determine if DNS is working properly. Which of the following
commands would accomplish this task on a Windows-based system?
A. nbtstat
B. traceroute
C. nslookup
D. ipconfig
Answer: C
Explanation:
A vendor plugs their laptop into a port on a wall jack. The vendor is unable to access the network.
Answer: A
Explanation:
A technician is tasked with updating the VM server standard image that is used to deploy servers
in the company. Which of the following should the technician update?
A. Template
B. Production servers
C. Upgrade OS
D. Development servers
Answer: A
Explanation:
Which of the following terms is used to describe a system image that is used to deploy other
systems in a virtual environment?
A. Clone
B. Development system
C. Template
D. Production system
Answer: C
Explanation:
A. A record
B. CNAME record
C. PTR record
D. MX record
Answer: A
Explanation:
A server technician recently deployed a DNS server in the virtual environment. Which of the
following describes the new DNS server in the virtual environment?
A. Host OS
B. Guest OS
C. Proxy server
D. Hypervisor
Answer: B
Explanation:
Which of the following installation methods MUST use the TCP/IP protocol to deploy systems?
A. IMAGEX
B. Virtualization template
C. Ghost
D. WDS
Answer: D
Explanation:
A. LDAP
B. DNS
C. Web
D. Proxy
Answer: A
Explanation:
Which of the following techniques can be used to automatically rebuild a RAID array due to a disk
failure?
A. Hot spare
B. Striping
C. Cold spare
D. Parity
Answer: A
Explanation:
A high performance video rendering farm needs maximum performance. All final input, output, and
other important data is stored externally on a Storage Area Network. Which of the following RAID
levels should be configured?
A. RAID 0
B. RAID 1
C. RAID 4
D. RAID 5
Answer: A
Explanation:
Which of the following RAID levels should be selected for a large capacity file server that requires
MAXIMUM storage capacity and a reasonable degree of robustness?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Answer: C
Explanation:
Which of the following can help prevent data loss on a RAID array in the event of a power failure?
Answer: B
Explanation:
Which of the following transmission media is used to connect to a Storage Area Network?
A. Fibre Channel
B. SAS
C. Coaxial
D. Ethernet
Answer: A
Explanation:
Answer: A,C
Explanation:
A user reports they cannot access the internal company website after maintenance was performed
on the website server. When a technician arrives on site to troubleshoot the issue, which of the
following steps should they perform FIRST?
Answer: C
Explanation:
A technician currently has a server with RAID 0. The technician would like to improve read
performance to the data partition by adding an additional hard drive and creating a new RAID with
just the two physical hard drives. Which of the following RAID levels should the technician select
for the new RAID?
A. 1
B. 5
C. 6
D. 50
Answer: A
Which of the following RAID levels has high read performance and only allows data to be written
to half the available physical hard drive space?
A. 0
B. 1
C. 5
D. 6
Answer: B
Explanation:
A technician would like to upgrade a server with a Socket LGA1155 Xeon processor. Which of the
following processors is compatible with this server?
A. P4
B. Celeron D
C. Athlon
D. i5
Answer: D
Explanation:
A company backs up their data using daily, weekly, and monthly tape backups. The monthly
backups are also known as which of the following?
A. Great-grandfather
B. Grandfather
C. Father
D. Son
A technician would like to upgrade the processor in a server. In order to upgrade the processor,
the technician needs to know which of the following? (Select TWO).
A. Memory type
B. Socket type
C. Brand type
D. Available expansion slots
E. Power supply voltage
Answer: B,C
Explanation:
Which of the following can provide direct connections for hot-swappable drives?
A. Expansion card
B. Daughter card
C. Riser card
D. Backplane
Answer: D
Explanation:
Mounting aluminum fins on DIMM modules would be an example of which of the following types of
cooling?
A. Redundant
B. Passive
C. Shroud
D. Active
Answer: A
Explanation:
Answer: D
Explanation:
A technician has been tasked with developing a list of hardware for an upcoming project. Which of
the following sources will BEST provide technical information to help ensure a successful
completion?
Which of the following processors are supported by LGA 1155 sockets? (Select TWO).
A. i3-500 series
B. i7-800 series
C. i5-2400 series
D. Pentium 6000 series
E. Xeon E3 series
Answer: C,E
Explanation:
Answer: A
Explanation:
An administrator is upgrading the backup server from a single tape drive to a SCSI tape library.
The library has been unpackaged, mounted, and the library drivers installed. Which of the
following items should the administrator have to connect the device to the backup server?
A. SCSI cable
B. SCSI interface adapter on the tape library
C. SCSI termination card on the server
D. iSCSI cable
A. The distribution of data written across all the memory DIMMs and the L1 cache
B. The distribution of data written across all the memory DIMMs in one bank
C. The distribution of data written across all the memory DIMMs and the processor
D. The distribution of data written across all the memory DIMMs and the L2 cache
Answer: B
Explanation:
When troubleshooting a problem on a server, which of the following is the industry best practice?
Answer: C
Explanation:
Security patches that were issued to address a security flaw in the database server software have
failed to install. All other OS security patches applied successfully. Which of the following is the
MOST likely cause of the failure?
Which of the following protocols define the rules and processes used to transmit and receive block
storage applications over TCP/IP?
A. iSCSI
B. VoIP
C. Distributed Applications over IP
D. HTTPS
Answer: A
Explanation:
Which of the following is the BEST to use when securing fiber cables and preventing damage?
A. Zip ties
B. Twist ties
C. Black electrical tape
D. Velcro cable straps
Answer: D
Explanation:
An administrator has been instructed to add four additional drives to a server configured with RAID
5. The server is using 146GB drives for the data. Without changing the configuration, how much
additional data space would be available if the administrator purchased 300GB drives and added
them to the existing array?
A. 438GB
B. 584GB
C. 900GB
Answer: B
Explanation:
Which of the following describes the difference between SATA and PATA?
Answer: D
Explanation:
When troubleshooting a problem on a server, which of the following is the industry best practice?
Answer: C
Explanation:
An administrator is required to maintain space for 750GB of user data. Which of the following is
the BEST option available to the administrator?
Users can only access external websites. Which of the following is the MOST likely cause of this
problem?
Answer: D
Explanation:
An administrator needs to configure a server to restrict mail traffic to an application server for
security reasons. Which of the following techniques can be used to manage this?
A. PAT
B. ACLs
C. Subnet masking
D. Port blocking
Answer: B
Explanation:
Which of the following is the MOST critical environmental consideration when determining the
location of a server?
A company has 100GB of data that needs to be automatically backed up daily, and needs to be
stored for 20 years. Which of the following backup media is the BEST solution for archiving the
server data?
A. Tape
B. SAN
C. Flash
D. Optical
Answer: A
Explanation:
Which of the following storage technologies connects by TCP/IP and is separate from the
company’s LAN?
A. Tape library
B. NAS
C. Optical jukebox
D. SAN
Answer: D
Explanation:
Users report slow performance when saving files on a server with a RAID 5 array, but not when
reading files from that server. Which of the following is the MOST likely cause?
A. Mismatched drives
B. Bad sectors
C. Cache battery failure
Answer: C
Explanation:
A new server is brought online and receives a dynamic IP address. The administrator can ping
other servers on the same subnet but not other subnets. Which of the following is the MOST likely
cause of the problem?
Answer: B
Explanation:
Answer: A
Explanation:
Topic 5, Volume E
An administrator needs to maintain 1TB of storage space for a server. A performance critical
application will use this storage space for a database. The database will be replicated between
multiple servers. Cost and performance are the most important considerations. Which of the
Answer: C
Explanation:
An administrator has figured out a possible cause to a problem. Which of the following is the
NEXT step the administrator should take?
Answer: D
Explanation:
An administrator replaces the network card in a web server. After replacing the network card some
users can access the server but others cannot. Which of the following is the FIRST thing the
administrator should check?
A. Default gateway
B. The ports on the switch
C. Port security on the server’s switch port
D. Ethernet cable
Answer: A
Explanation:
A. Internal network
B. VLAN
C. VPN
D. DMZ
Answer: D
Explanation:
An administrator is looking to reduce space on the email server by setting up rules that only allow
email messages to be stored for one year and then they will be purged. Which of the following
must the administrator do FIRST prior to implementing this change?
Answer: C
Explanation:
A user cannot access files on /deps/it directory. The administrator verifies permissions are set –rw-
------ for the directory. Which of the following actions need to be performed to only grant read
access to the user on the IT directory?
Answer: A
Explanation:
A. Riser cards
B. Water cooling
C. Shroud
D. Baffle
E. Heat sinks
Answer: C,D
Explanation:
Which of the following is a storage system that can be connected to multiple servers through an
iSCSI connection?
A. JBOD
B. DAS
C. NAS
D. SAN
Answer: D
Explanation:
Which of the following would MOST likely connect to an external SATA hard drive?
A. PATA
B. SCSI
C. USB
D. IDE
Answer: C
Explanation:
Which of the following protocols would MOST likely be used in the establishment of an IPSec VPN
tunnel?
A. AES
B. TKIP
C. 802.1q
D. ISAKMP
Answer: D
Explanation:
In a Windows Server 2003 environment using PKI, a user encrypts several documents on a
shared file server. That user account is then accidentally deleted. Which of the following must be
configured in order to decrypt those files?
Answer: B
Explanation:
At a minimum how many NICs must a machine have to host virtual machines?
Answer: A
Explanation:
Which of the following Windows Server 2003 technologies can help with making backups of open
files?
A. Differential backup
B. Snapshot
C. VSS
D. Incremental backup
Answer: C
Explanation:
Which of the following provides the MOST redundancy for a corporate server network?
A. Server-to-server replication
B. Server clustering
C. Hot site
D. Disk-to-disk replication
Answer: C
Explanation:
Which of the following is the MOST important factor when determining where to store company
backups?
Answer: D
Explanation:
An environment has a DC server and an Exchange server. The administrator needs to install a
patch and restart both servers while minimizing downtime. Which of the following is the BEST way
to restart the servers?
A. Restart both servers at the same time so the servers are down at the same time.
B. DC server first, then the Exchange server second.
C. The order in which the servers are restarted does not matter.
D. Exchange server first, then the DC server second.
Answer: B
Explanation:
Which of the following memory features will allow a server to correct up to 4-bit memory errors?
A. ECC
B. Registered
C. Chipkill
D. Parity
Answer: C
Explanation:
Which of the following is the MOST important step in creating a system classification list?
Answer: D
Explanation:
An administrator has ordered a new server and setup a dedicated RAID 1 array for the application
database. While troubleshooting with performance monitoring tools, the administrator is receiving
lower read/write speeds than expected. Which of the following would be the MOST likely cause
for the lower performance?
Answer: D
Explanation:
Which of the following expansion card slots was designed specifically for video cards?
A. PCIe
B. ISA
C. AGP
D. PCIx
Answer: C
Explanation:
A Windows 2003 Server is no longer able to access its internal SCSI drive. The cables are
connected, the drive has power, and the drive shows up in Device Manager; however, the My
Computer window does not show the drive that was previously working and formatted with NTFS.
Which of the following would be the FIRST step in regaining access to the drive?
Answer: D
Which of the following is a way to protect server operating systems from a short term contractor?
A. Biometric devices
B. Limited logon hours
C. Mantraps
D. Rack doors
Answer: B
Explanation:
An administrator is attempting to recover from a power failure in the data center. Which of the
following is the BEST way to recover the servers?
A. Bring up the WINS server, the DNS server, then the web server
B. Bring up the web server, the time clock server, then the DHCP server
C. Bring up the backup tape server, the DNS server, then the web server
D. Bring up the active directory server, the DNS server, then the web server
Answer: D
Explanation:
A user is unable to open a shared folder on a server and is receiving an access denied message.
The system administrator verifies that the user has been granted read NTFS permissions on the
folder. Which of the following should the administrator do to resolve the issue?
Performance on the email server has been very slow over the past month. There have also been
various issues with backups on the mail server. The company has implemented several new
systems and changes recently. Which of the following changes could MOST likely be the cause of
the problem?
Answer: C
Explanation:
Which of the following describes when a newly built network server would MOST likely become
infected by malware?
Answer: C
Explanation:
Answer: D
Explanation:
Which of the following RAID levels could be selected with three drives?
A. RAID 0
B. RAID 5
C. RAID 6
D. RAID 10
Answer: B
Explanation:
Which of the following would allow a server technician access to the console of a server from the
technician’s desktop to change the boot order in the BIOS? (Select TWO).
Answer: A,C
Explanation:
Answer: B
Explanation:
A server administrator decides to install anti-malware software to prevent outside attacks. Which
of the following threats are being prevented?
A. Software virus
B. IPSec
C. DDoS
D. Network flooding
Answer: A
Explanation:
Answer: C
Explanation:
After connecting a server to a SAN, the server administrator cannot see any new disks presented
in disk management. There are no error lights on the front of the server. Which of the following
should the server administrator do NEXT?
Answer: C
Explanation:
A. Archival purposes.
B. DSRM retention.
C. Detecting phishing scams.
D. GFS backup rotation.
Answer: A
Explanation:
Answer: B
Explanation:
A technician has been asked to install a printer with a DB-25 port to a print server. Unfortunately,
the only available ports on the server are USB. Which of the following expansion cards should be
installed in the server to allow the printer to be installed?
Answer: A
Explanation:
A technician is considering upgrading a server to the latest version of the OS, but notices the tape
drive is not on the latest version of the operating system’s HCL. Which of the following should the
technician do about this issue?
Answer: C
Explanation:
A technician is asked to install a tape drive supporting tapes that will hold up to 400GB of data on
each tape. Which of the following tape drives should the technician install?
A. DDS-4
B. SDLT 600
C. DAT72
D. LTO-3
Answer: D
Explanation:
An administrator is concerned about data loss caused by a drive failure and controller failure.
Which of the following is the MOST appropriate RAID setup?
Answer: D
Explanation:
A server administrator has been asked to build an array for a low performance application. The
array must support hot-swaps and automatic rebuilds with minimal performance degradation
during array rebuilds. The administrator only has three disks and a single high performance
controller. Which of the following is the BEST RAID solution for the administrator?
Answer: C
Explanation:
Which of the following will identify the symbol used on Single-Ended SCSI devices?
A. A
B. B
C. C
D. D
Answer: A
Explanation:
Answer: D
Explanation:
Which of the following can be used to segment traffic into two or more networks?
A. Load balancing
B. DMZ
C. VLAN
D. DNS
Answer: C
Explanation:
A technician has two hard drives and wants to setup RAID with mirroring. Which of the following
RAID levels corresponds to RAID with mirroring?
A. 0
B. 1
C. 2
D. 5
Answer: B
Explanation:
Answer: D
Explanation:
Before setting up a policy regarding scheduled deletion of email archives, it is best to check which
of the following FIRST?
Answer: C
Explanation:
In the event of a small electrical fire, which of the following type of fire suppressants is needed to
extinguish the fire?
A. Class A
B. Class B
C. Class C
D. Class D
Answer: C
Explanation:
A. Memory failure
B. Power supply failure
C. HDD failure
D. Processor failure
Answer: C
Explanation:
While a technician is setting up SMTP on a server, users are reporting that emails are not being
transmitted. The technician logs into the mail server and successfully pings internal and external
resources by name. Which of the following needs to be configured to allow outbound traffic?
A. Web server
B. DNS
C. Firewall
D. DHCP
Answer: C
Explanation:
A technician is trying to configure an SNMP management station to collect performance data from
a proprietary application which has been installed on the company server. The management
console runs on a dedicated monitoring workstation. Which of the following should the technician
configure in the monitoring console so that the agent can retrieve the proper performance data?
Answer: C
Explanation:
A system administrator has implemented EFS on the users’ share folders. After copying one of the
files from the remote share folder on the server to the local computer, a user reports that the file is
now accessible by everyone. Which of the following describes what has happened?
Answer: C
Explanation:
A technician has been tasked with mapping a network drive to all the users in the company. Which
of the following should the technician do to BEST accomplish this task?
Answer: A
Explanation:
Which of the following performs name resolution without using fully qualified names?
A. RAS server
B. WINS server
C. DHCP server
D. NAS server
Answer: B
Explanation:
Answer: D
Explanation:
Which of the following commands can a technician use to identify the secondary DNS server
address on a Windows network?
A. ifconfig
B. netstat
C. tracert
D. ipconfig
Answer: D
Explanation:
Which of the following BEST describes how hardware compatibility can be determined in a virtual
host environment?
A. POP3
B. IPMI
C. TFTP
D. SFTP
Answer: B
Explanation:
A print server, server.comptia.com, has a static IP address of 172.19.64.10. Print services are
functional, but when a technician tries to RDP to ‘server.comptia.com’ the server cannot be
reached. RDP connections have previously worked on this server. Which of the following is the
MOST likely reason why the server cannot be reached?
A. DNS is misconfigured
B. Print services block RDP
C. IPv4 is not enabled
D. The IP has changed
Answer: A
Explanation:
Which of the following will be used in smaller form factor servers to allow an additional network
interface card to be inserted parallel to the motherboard?
A. Ribbon cable
B. Riser
C. SATA controller
Answer: B
Explanation:
An administrator has a very large network center with several rows of server racks. Which of the
following could the administrator document to show the flow of information through the datacenter
when customers query the corporate website?
Answer: B
Explanation:
An administrator restores all of the user directories from a failed server to a different server from
another manufacturer. Which of the following restore methods was performed?
A. OS Restore
B. Bare Metal Restore
C. Snapshot Restore
D. Data Restore
Answer: D
Explanation:
A server administrator has set up an offsite location with semi-configured hardware that will allow
operations to resume after a significant delay. Which of the following type of sites has been
implemented?
Answer: A
Explanation:
A new system administrator reports that they are unable to access the log files on a server. Which
of the following is the MOST likely cause of the inability to access the files?
Answer: C
Explanation:
A. ping
B. ipconfig
C. tracert
D. ifconfig
Answer: D
Explanation:
A server technician needs a way to map a network drive to all the users in the company. Which of
the following could the technician use to accomplish this task?
Answer: A
Explanation:
Which of the following protocols is used to monitor both hardware and software?
A. TCP/IP
B. SMTP
C. RDP
D. SNMP
Answer: D
Explanation:
A. SAS
B. ATA
C. SATA
D. SCSI
Answer: D
Explanation:
A system administrator needs to acquire new hardware to backup several racks of servers in the
server room to an offline location with minimal maintenance. Which of the following would be the
BEST solution?
Answer: B
Explanation:
A user reports that it is taking a long time to open files from the server. Which of the following tools
should a technician use FIRST to troubleshoot this issue on the server?
A. System Monitor
B. Performance Monitor
C. Disk Defragmenter
D. Disk Cleanup
Answer: B
Explanation:
A company wishes to upgrade their infrastructure by replacing older server operating systems with
newer versions. The company wants to minimize the impact on the network during the upgrade
process. Which of the following would accomplish this?
Answer: B
Explanation:
As a best practice, which of the following RAID levels should NOT be used on an OS partition?
Answer: A
Explanation:
Which of the following storage connectors connects only one drive on a cable?
A. Floppy
B. SATA
C. IDE
D. SCSI
Answer: B
Explanation:
Which of the following is the dimension referenced when the “U size” of an object is given?
A. Depth
B. Weight
C. Width
D. Height
Answer: D
Explanation:
Which of the following are memory modules that contain self-checking parity?
A. SoDIMM
B. ECC
Answer: B
Explanation:
Which of the following is true about PC3-10600 RAM and PC3-10666 RAM? (Select TWO).
Answer: A,C
Explanation:
A technician has added another processor to a multi-processor server. When restarting, the server
fails to respond. The technician has already verified the model and speed of the processor. Which
of the following should the technician check NEXT?
Answer: B
Explanation:
Which of the following is the purpose of the VRM for the processor?
Answer: B
Explanation:
Answer: A
Explanation:
Which of the following type of connectors is found on narrow SCSI systems? (Select TWO).
A. DB-15
B. Centronics 36
C. Centronics 50
D. IDC-50
E. IDC-68
Answer: C,D
Explanation:
When laying out a new server room, which of the following can a technician do to help ensure the
proper cooling of rack mounted equipment?
Answer: C
Explanation:
Which of the following prerequisites should be met before adding a processor to a server? (Select
TWO).
Answer: A,B
Explanation:
Which of the following allows two NICs to share one IP address and continue to operate in the
event of a single NIC failure?
A. NIC redundancy
B. NIC teaming
C. DHCP forwarding
D. Hot-swappable NIC
Answer: B
Explanation:
An administrator has had problems in the past with application servers after applying OS patches.
Which of the following methodologies could be used to quickly restore a system to an operating
state if the OS patches cause an application to crash?
Answer: A
Explanation:
Which of the following is a best practice that can be used to ensure consistency when building
systems?
Answer: A
Explanation:
Which of the following are the FIRST actions to take when an administrator is troubleshooting a
server? (Select TWO).
A. Make one change at a time and test/confirm the change has resolved the problem.
B. Verify full system functionality.
C. Replicate the problem.
D. Determine if a common element is causing multiple problems.
E. Identify any changes to the server.
Answer: C,E
Explanation:
Which of the following is a software layer that interacts between the virtualized operating system
and the physical hardware?
Answer: D
Explanation:
Which of the following allows a user to choose the operating system to load?
A. Startup initialization
B. Boot loader
C. BIOS
D. POST
Answer: B
Explanation:
Which of the following describes the FINAL step in the troubleshooting process?
Answer: D
Explanation:
Which of the following is the MOST important step in any disaster recovery plan?
Answer: B
Explanation:
A. Network share
B. PXE
C. USB
D. Optical media
Answer: A
Explanation:
An administrator is planning to bring a newly purchased server online. Which of the following
should the administrator do FIRST?
Answer: A
Explanation:
A. Higher capacity
B. Higher performance
C. Fault tolerance
Answer: C
Explanation:
An administrator is adding an additional 1GB of memory into a server. The administrator notices
that the system has 2GB of memory physically already installed; however, the server only shows
1GB of memory during POST. Which of the following is the MOST likely reason for this?
Answer: C
Explanation:
When adding another server to an existing rack mount system, which of the following should the
administrator consider FIRST?
A. Load on UPS
B. Rack temperature
C. Room temperature
D. Ease of access
Answer: A
Explanation:
When installing processors with mixed stepping levels in a server, which of the following
guidelines must be followed? (Select TWO).
Answer: D,E
Explanation:
A. PCI
B. Frontside bus
C. Backside bus
D. System I/O bus
Answer: C
Explanation:
An administrator is looking to apply a new service pack for an OS on several systems that run
business critical applications for a large international finance corporation. Which of the following
should the administrator do FIRST?
Answer: D
Explanation:
When configuring a DHCP server, which of the following can the administrator define for DHCP
users? (Select THREE).
Answer: B,E,F
Explanation:
A company has had problems with their HVAC system being able to cool their datacenter as they
have grown. Which of the following could BEST be used to help reduce the load on the HVAC
system?
Answer: B
Explanation:
A company requires that business critical applications must reside both onsite and offsite for
disaster recovery needs. Which of the following BEST describes this scenario?
A. A hot site
B. A cold site
C. Cloud computing
D. A warm site
Answer: A
Explanation:
Answer: D
Explanation:
Which of the following can be used to manage a server’s BIOS remotely? (Select TWO).
Answer: B,D
Explanation:
A new server was installed for the purpose of monitoring network traffic. The network has been
configured in such a way that all traffic will be mirrored out the port this server is connected to.
When reviewing the network traffic logs on the server only traffic destined to the server is listed in
the logs. Which of the following is preventing the server from seeing all network traffic?
Answer: C
Explanation:
A Windows 2003 server has the operating system installed on a software RAID mirror. After a
failure of one disk in the array the server will no longer boot up. The other drive is still functioning.
Which of the following should be done to correct the issue?
Answer: A
Explanation:
Which of the following ports supports hot plug devices? (Select TWO).
A. USB
B. AGP
C. PCI
D. IDE
E. PS2
Answer: A,C
Explanation:
An administrator is troubleshooting a problem on an application server, but has not determined the
cause of the problem and is not able to replicate the problem. Which of the following should the
administrator do prior to escalating the issue?
Answer: A
Explanation:
Which of the following media types can hold the GREATEST amount of data?
A. DVD
B. SDLT
C. LTO
D. Blu-Ray
Answer: C
Explanation:
An administrator wants to centrally deliver software products to users inside and outside the LAN.
Which of the following technologies would BEST accomplish this?
A. Application virtualization
B. Hypervisor
C. Storage virtualization
D. Server virtualization
Answer: A
Explanation:
An administrator is upgrading memory on the server. Once the server in turned back on, the
administrator notices that the memory has not changed. The system board website says the board
should accept the new amount of memory. Which of the following should the administrator do
FIRST?
A server failed Thursday evening before the nightly backup. The backup scheme in place was full
backups every Sunday, incremental backups on Monday, Wednesday, and Friday, and differential
backups on Tuesday, Thursday, and Saturday. To fully restore the server, which of the following
is the LEAST amount of backup sets required?
A. One
B. Two
C. Three
D. Four
Answer: C
Explanation:
An administrator needs to track server utilization during operational time in order to forecast the
utilization. Which of the following can help the administrator perform this task?
Answer: D
Explanation:
Answer: A
Explanation:
Which of the following servers would be used to maintain consistent time across all systems?
A. DHCP server
B. Proxy server
C. NTP server
D. DNS server
Answer: C
Explanation:
Which of the following would be used to specify FQDN to IP address mappings locally on a
server?
A. Route command
B. Host file
C. LMHosts file
D. ARP command
Answer: B
Explanation:
Which of the following RAID levels can sustain the loss of a single disk without data loss?
Several diagnostic LEDs on the back of a server are amber instead of green. Which of the
following is the BEST place to research what the amber LED lights indicate?
Answer: A
Explanation:
An administrator is installing a new sever when the administrator notices there are no power
outlets available to connect the new server. Which of the following should the administrator
perform?
Answer: C
Explanation:
Which of the following is the MOST cost effective way to add large amounts of storage accessible
to all users at a company?
A. USB
B. DAS
C. SAN
Answer: D
Explanation:
In the process of installing new cables, a technician has to move existing cables to a new switch in
the datacenter. After finishing the installation, the technician notices that the all of the servers
using the existing cables are no longer able to reach the network. Which of the following is the
cause of this problem?
A. Port security
B. DNS failure
C. Drive failure
D. Proxy failure
Answer: A
Explanation:
A company regularly switches operations to a disaster contingency site in order to test the disaster
recovery plan. Operations always appear uninterrupted to company users and there is no
downtime. Which of the following alternate site types does the company have?
A. Warm site
B. Cold site
C. Hot site
D. Standby site
Answer: C
Explanation:
A server administrator builds a disk array with data striping. Several months later, a disk fails and
the server crashes. Which of the following is the problem?
Answer: A
Explanation:
A 64-bit processor can theoretically address approximately how much hard drive space?
A. 16TB
B. 64TB
C. 16EB
D. 64EB
Answer: C
Explanation:
A bootsector virus infected a Windows 2003 server. The server technician removed the virus using
the latest antivirus software and then reboots the server. The server now fails to boot. The server
technician boots from the Windows 2003 CD and selects the Recovery Console. Which of the
following commands will MOST likely fix the problem?
A. diskpart
B. bootcfg
C. fixmbr
D. chkdsk
Answer: C
Explanation:
A technician logs on locally to a Windows 2008 server with administrative rights. When the
technician tries to create a partition, the technician receives a prompt that the administrator does
A. DMZ
B. Software firewall
C. EFS
D. UAC
Answer: D
Explanation:
A server fails to POST with a series of one long and two short beeps. Which of the following is the
BEST location to use to find out what the beeps mean?
A. An OS manufacturer’s website
B. A search engine website
C. A social networking website
D. An OEM website
Answer: D
Explanation:
A technician has been asked to set up a voicemail server. Which of the following expansion cards
should be installed in the server?
A. USB card
B. Serial port card
C. PBX card
D. IEEE 1394 card
Answer: C
Explanation:
A. ESD
B. Power
C. NTP
D. Dust
Answer: D
Explanation:
An administrator attempts to boot a server off a floppy using an external USB 2.0 floppy drive.
When the floppy drive was connected to the front panel of the tower server the system did not
recognize the floppy drive. When the drive was connected to the back of the server the floppy was
recognized. Which of the following is the MOST likely cause of the problem?
Answer: D
Explanation:
Answer: A,D,F